140 Operations Manager jobs in Riyadh
Event Management & Business Operations Manager
Posted 14 days ago
Job Viewed
Job Description
The Event Management & Business Operations Manager is responsible for planning, executing, and overseeing events while ensuring the efficiency and effectiveness of daily business operations. This role blends strategic planning with hands-on execution to deliver high-quality events, streamline processes, manage budgets, and support cross-functional teams to achieve organizational goals.
Area of Responsibility:
Event Management:
- Develop, plan, and execute events (corporate, public, or private) from concept to completion.
- Create event timelines, budgets, and project plans.
- Coordinate with vendors, venues, sponsors, and internal teams.
- Oversee event logistics, including catering, AV, staffing, and guest management.
- Monitor event performance and prepare post-event reports with recommendations.
- Ensure brand consistency and high-quality guest experiences
Business Operations:
- Oversee daily operational activities to ensure business efficiency.
- Streamline workflows and implement process improvements.
- Manage operational budgets, vendor contracts, and procurement processes.
- Track KPIs and prepare operational performance reports for leadership.
- Coordinate with finance, HR, marketing, and other departments to align on priorities.
- Ensure compliance with company policies and regulatory requirements.
Educational Qualification:
- Bachelor’s degree in Business Administration, Event Management, Hospitality, or related field (Master’s degree preferred).
- Proven ability to manage multiple projects simultaneously under tight deadlines.
- Strong negotiation, organizational, and leadership skills.
- Proficient in MS Office Suite and event/project management tools.
Work Experience:
7+ years of experience in event management, business operations, or a related role.
Required Skills:
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including evenings and weekends during events.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Business Development
- Industries Pharmaceutical Manufacturing
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#J-18808-LjbffrBusiness Operations Manager
Posted 2 days ago
Job Viewed
Job Description
Join to apply for the Business Operations Manager role at Sanabil Venture Studio
Sanabil Venture Studio builds and launches high-impact ventures from the ground up, partnering with exceptional founders and operators. Backed by Sanabil Investments, we combine capital, talent, and operational infrastructure to transform bold ideas into scalable businesses across the MENA region.
We are committed to reimagining how startups are built, delivering not just incremental progress, but meaningful change.
The OpportunityWe are hiring a Business Operations Manager to support the operational setup and day-to-day execution across our Studio and venture portfolio. This role plays a key part in ensuring smooth administrative operations, government compliance, and vendor management - enabling our ventures to focus on building and growing from day one.
Key Responsibilities- Support operational onboarding for new ventures, managing logistics, systems access, and basic setup needs
- Coordinate with government platforms to ensure compliance and timely submissions
- Source, evaluate, and manage external vendors and service providers, including office and facility support
- Maintain operational templates, trackers, and process documentation for use across Studio and ventures
- Assist in policy rollout, monitor service quality, and support internal SLAs for operational support
- Gather feedback from internal teams and ventures to continuously improve operational services
- 4+ years of experience in operations, administration, or business support roles
- Familiarity with Saudi government platforms
- Strong coordination and organizational skills with a bias for action
- Experience working with vendors or managing external service providers
- Proficiency in both Arabic and English
- Detail-oriented, dependable, and comfortable managing multiple priorities
- Hands-on experience across multiple startups and operational functions
- Exposure to the venture building process in a fast-paced, high-impact environment
- Competitive compensation and professional development opportunities
- A supportive and collaborative team culture
Operations Manager
Posted today
Job Viewed
Job Description
Company Description
Jobs for Humanity is partnering with Rukn al tamam project management services to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.
Company Name: Rukn al tamam project management services
We are looking for a skilled and capable manager to oversee and coordinate the activities of our team or department. This position calls for a strong leader who is not only adept at setting objectives and allocating resources, but also skilled at driving the team towards our collective goals.
Job Purpose
The purpose of this manager's role is to ensure that our team or department functions smoothly and efficiently, accomplishing the goals we set out for. This individual will serve as a leader, motivating and guiding team members, facilitating collaboration, and resolving conflicts that might arise.
Job Duties and Responsibilities
- Oversee and coordinate the activities of the team or department.
- Set clear objectives and work on strategic planning to allocate resources appropriately.
- Motivate and guide team members, encouraging their professional growth.
- Facilitate effective communication within the team to optimize collaboration.
- Resolve conflicts and address challenges that arise in daily operations.
Qualifications Required Qualifications
- Strong leadership skills.
- Effective communication skills.
- Strategic planning abilities.
- Extensive experience with team coordination.
- Exemplary problem-solving skills.
Operations Manager
Posted 1 day ago
Job Viewed
Job Description
Overview
We are looking for a skilled and capable manager to oversee and coordinate the activities of our team or department. This position calls for a strong leader who is not only adept at setting objectives and allocating resources, but also skilled at driving the team towards our collective goals.
Job PurposeThe purpose of this manager's role is to ensure that our team or department functions smoothly and efficiently, accomplishing the goals we set out for. This individual will serve as a leader, motivating and guiding team members, facilitating collaboration, and resolving conflicts that might arise.
Job Duties And Responsibilities- Oversee and coordinate the activities of the team or department.
- Set clear objectives and work on strategic planning to allocate resources appropriately.
- Motivate and guide team members, encouraging their professional growth.
- Facilitate effective communication within the team to optimize collaboration.
- Resolve conflicts and address challenges that arise in daily operations.
- Strong leadership skills.
- Effective communication skills.
- Strategic planning abilities.
- Extensive experience with team coordination.
- Exemplary problem-solving skills.
- Mid-Senior level
- Full-time
- Management and Manufacturing
- Industries
- Technology, Information and Internet
Operations Manager
Posted 2 days ago
Job Viewed
Job Description
Company Description
Jobs for Humanity is partnering with CSK to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.
Job DescriptionThis role is that of a Manager, a pivotal position requiring individuals to oversee and coordinate the activities of a team or department to ensure the smooth and effective functioning. It demands strong leadership, effective communication, strategic planning, and problem-solving skills to meet the set goals efficiently.
Job PurposeThe primary purpose of this managerial position is to ensure that team functions and department operations are coordinated in such a way as to meet organizational objectives. This involves motivating team members, facilitating collaboration, resolving conflicts, strategic planning, and problem-solving to efficiently meet the set goals.
Job Duties And Responsibilities- Overseeing and coordinating team activities to meet goals effectively and efficiently.
- Demonstrate strong leadership skills to motivate and drive team members to excel.
- Utilizing effective communication skills for facilitating collaboration and resolving conflicts.
- Employing strategic planning abilities to set objectives and allocate resources appropriately.
- Applying problem-solving skills to address challenges that may arise in the workplace.
Required Qualifications
- Proven experience in team coordination.
- Strong leadership skills.
- Excellent communication skills.
- Proficient in strategic planning.
- Effective problem-solving abilities.
- Mid-Senior level
- Full-time
- Management and Manufacturing
- Technology, Information and Internet
Operations Manager
Posted 13 days ago
Job Viewed
Job Description
Background
The Kingdom of Saudi Arabia has taken steps to position itself as a regional and global leader in key sectors such as water, energy reform, digitalization and peace and security and in alignment with Vision 2030. Recently we witnessed the establishment of a set of regional and global initiatives such as the Global Water Organization, the Digital Cooperation Organization, Middle East Green Initiative and the Red Sea Initiative. These provide UNDP with good opportunities to strategically engage with KSA at country office level and most importantly at the corporate level to ensure all efforts are aligned.
The Country Office priorities for the year 2025 and beyond will focus on furthering the ongoing support across several priority sectors including water, energy, digitalization, urbanization, health and anti-corruption, with UNDP being identified as a partner of choice and with a strong level of trust from Government partners, and initiating dialogue to tackle emerging national priorities from the other hand.
The Operations Unit works to support achievement of UNDP strategic objectives to create a world where people and planet thrive together, and to help the Country Office act with both ambition and scale to address urgent problems facing the country as well as global climate deteriorating conditions. Operations staff assist the Country Office in formulating and implementing operational strategies and support not only to UNDP put to other agencies, as needed.
Duties and Responsibilities
Under the overall guidance of the Resident Representative (RR) and direct supervision of the Deputy Resident Representative (DRR), the Operations Manager acts as an advisor to Senior Management on all aspects of Country Office (CO) management and operations. This includes strategic management of financial and human resources, efficient procurement and logistical services, ICT and common services consistent with UNDP rules and regulations. The Operations Manager’s main role is to lead, constantly evaluate, and adjust the operations of the Country Office to ensure consistent services delivery and smooth functioning of the CO programmes and projects.
The Operations Manager leads and guides the CO Operations Team and fosters collaboration within the team, and with programme staff and other UN Agencies using a client-oriented approach. The Operations Manager works in close collaboration with programme and project teams in the CO, Operations staff in other UN Agencies, UNDP HQ staff and Government officials to successfully deliver the country programme.
UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
Competencies
1.) As a member of the CO management team, ensures the strategic direction of operations:
•Ensure full compliance of operations with UN/UNDP rules, regulations, policies, and Internal Control Framework (ICF).
•Implement corporate operational strategies. Establish management targets (BSC); and regularly monitor office performance indicators for achievement of results. Take timely corrective actions when required.
•Establish collaborative arrangements with potential partners and a client management system for appropriate management of partnerships and resource mobilization purposes.
•Ensure mapping of CO business processes, and establishment of internal Standard Operating Procedures (SOPs) for Finance, Human Resources Management, Procurement, ICT, Logistic, Protocol, Travel and Transportation Management Services.
•Support senior management in identifying and overseeing risks to ensure dynamic and effective risk management in the CO and to make more risk-informed and timely decisions. Monitor and analyze the operating environment; undertake risk analysis related to operations for discussion with the DRR and RR, as appropriate; and make timely readjustment of operations services, considering advice on legal considerations.
•Ensure systematic adherence to UNDP policies, procedures, and corporate guidance on enterprise risk management in the CO and at the project level. Participate in the appraisal of projects to provide operational input that includes formulating risk management plans and anticipating cost of risks during the project design phase.
•Ensure relevant colleagues and stakeholders from both programme and operations are consulted in the identification, costing, and management of risks for the programme, all projects, and portfolios in the office/unit when applicable.
•Ensure knowledge building and sharing about management and operations in the CO, coordination of staff learning needs, and consolidation of lessons learnt/best practices.
•Provide sound contributions to UNDP knowledge networks and communities of practice.
2.) Ensure effective, risk-informed, and accurate financial resources management and supervision of the Finance team:
•Ensure proper planning of CO financial resources, tracking and recording of expenditures in compliance with IPSAS, and audit of financial resources, including extra-budgetary income in accordance with UNDP rules and regulations.
•Oversee the contributions management business process and accounting for contributions to ensure that the money due to UNDP is properly identified, consistently and uniformly classified, recorded on a timely basis, and received with sufficient supporting documentation.
•Perform appropriate delegations in ERP for voucher and Treasury transactions approvals and bank reconciliation. Approve bank reconciliations and pending disbursements as the “third authority” (cheques, bank transfers, EFT).
•Organize cost-recovery mechanisms for CO services provided to projects and UN Agencies that includes ensuring timely preparation of proforma invoices for UN agencies.
•Organize and provide oversight of CO cash management processes, including liquidity management, recommendation of imprest level, risk assessment, bank relationship management; timely accounting and reconciliation of all transactions, and security for cash assets on site.
•Monitor financial exception reports for unusual activities and/or transactions; and investigate anomalies or unusual transactions. Ensure appropriate CO and UNDP HQ staff are informed of the results of the investigation when satisfactory answers are not obtained.
•Serve as member of bank signatory panel.
•Ensure transaction and stop payment approval on internet banking system.
•Ensure all financial transactions are identified, recorded, and verified in compliance with IPSAS as outlined in the corporate policies and procedures
3.) Ensure strategic human resources management and supervision of the HR team:
•Ensure CO compliance with corporate human resources policies and strategies.
•Advise on optimal staffing of the office and projects.
•Provide oversight for recruitment processes and appropriate use of different contractual modalities in accordance with UNDP rules and regulations.
•Establish and maintain proper performance management and staff development systems, ensuring staff access to role appropriate learning activities.
4.) Ensure provision of efficient procurement, logistical and administrative services, and supervision of the Procurement team:
•Ensure CO compliance with corporate rules and regulations related to procurement and logistics.
•Develop CO procurement strategies including sourcing, supplier selection and evaluation, quality control, customer relationship management, and supplier performance evaluation system.
•Develop CO procurement plan and ensure proper contract management, anticipating potential litigations.
•Oversee procurement processes and logistical services in compliance with procurement principles and guidelines.
•Ensure proper management of UNDP assets, facilities and logistical services, and administrative services, including full compliance with IPSAS during purchasing, utilization and disposal of the CO’s assets.
5.) Ensure forward-looking information and communication management and supervision of ICT team:
•Ensure ERP functionality is used for improved business results and improved client services.
•Identify opportunities and ways of converting business processes into web-based systems to address the issues of efficiency and full accountability.
•Maintain a secure, reliable infrastructure environment for ICT and adequate planning for disasters and recoveries. Update the ICT Disaster Recovery Plan regularly.
•Identify and promote different systems and applications for optimal content management, knowledge sharing, information provision and learning including e-registry and web-based office management system, etc.
6.) Ensure proper common services management and establishment of strong collaboration with other UN Agencies.
•Elaborate strategic approach for implementation of common services in line with the latest developments in common services and best practices.
•Ensure proper planning and tracking of common services budget and of Agencies' contributions to the common services account.
•Contribute to Operations Management Team (OMT) activities including the area of risk management.
Supervisory/Managerial Responsibilities: Supervise and manage UNDP Country Office operations staff
Required Skills and Experience
Education:
- Advanced university degree (master’s degree or equivalent) in Business Administration, Public Administration, Finance, Economics, or related field is required, or
- A first-level university degree (bachelor’s degree) in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
Experience, Knowledge, and Skills:
- Minimum of 5 years (with master’s degree) or 7 years (with bachelor’s degree) of relevant experience at the national or international level in providing management advisory services and/or managing operational systems and establishing relationships with international organizations and national governments.
- Experience in the use of computers, office software packages (MS Word, Excel, etc.), and web-based management systems such asERP.
- Experience and good knowledge of accrual accounting, IPSAS or IFRS is highly desirable.
Desired Skill:
- Experience at both national and international levels with programme/project design and implementation.
- Experience with oversight and implementation of operational processes, specifically procurement, logistics, human resources, finance, administration, and ICT.
- Proven experience offering top-quality operational advisory service to Government, UN Agencies, and other stakeholders.
- Proven experience with client orientation and understanding of client needs.
- Knowledge of UNDP Policies and Procedures.
Language Requirements:
- Fluency in the national language Arabic and Englishis required.
- Knowledge of another UN language is desirable.
Equal opportunity
As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
Sexual harassment, exploitation, and abuse of authority
UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
Probation
For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.
Right to select multiple candidates
UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Scam alert
UNDP does not charge a fee at any stage of its recruitment process. For further information, please see
#J-18808-LjbffrOperations Manager
Posted 13 days ago
Job Viewed
Job Description
We are looking for a professional Restaurant Manager to be responsible for managing all F&B operations and for delivering an excellent guest experience. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.This position falls under Localization laws
Skills & Experience
We are looking for a professional Restaurant Manager to be responsible for managing all F&B operations and for delivering an excellent guest experience. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.This position falls under Localization laws
Skills & Experience Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards. Preserve excellent levels of internal and external customer service. Develop exceptional menus, purchase goods and continuously make necessary improvements. Identify customers’ needs and respond proactively to all of their concerns. Lead F&B team by attracting, recruiting, training and appraising talented personnel Establish targets, KPI’s, schedules, policies and procedures. Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork. Report on management regarding sales results and productivity. Create a marketing plan and guidelines to execute it. Handle HR matters of the staff #J-18808-LjbffrBe The First To Know
About the latest Operations manager Jobs in Riyadh !
Operations Manager
Posted 25 days ago
Job Viewed
Job Description
Driven to create unique home-grown food concepts that bring people together, the Independent Food Company is a UAE-based hospitality company with multiple concepts under it’s umbrella – SALT, Switch, Parker’s, Somewhere and Public.
We are looking for an experienced Operations Manager across our brands at Independent Food Company . The Operations Manager will play a key role in ensuring the efficient and effective functioning of all aspects of our operations, from production and supply chain management to customer service and quality control.
- Manage and coordinate all aspects of daily operations, including production, inventory management, order fulfillment, and logistics.
- Develop and implement operational policies and procedures to streamline processes, improve efficiency, and ensure compliance with regulatory requirements.
- Lead and motivate a diverse team of employees, including production staff, warehouse personnel, and administrative staff.
- Ensure compliance with health and safety regulations and food safety standards throughout the production and distribution process.
- Analyze operational data and performance metrics to identify areas for improvement and implement corrective actions.
- Stay updated on industry trends and best practices to continuously improve operational efficiency and effectiveness.
To be considered for this role, you will have
- Excellent communication and interpersonal skills, with the ability to effectively interact with employees, customers, and suppliers.
- Strong leadership and management skills, with the ability to inspire and motivate teams to achieve operational excellence.
- Solid understanding of production processes, supply chain management, and inventory control principles.
- Proficiency in using software and technology solutions for operations management and data analysis.
Operations Manager
Posted 12 days ago
Job Viewed
Job Description
The Kingdom of Saudi Arabia has taken steps to position itself as a regional and global leader in key sectors such as water, energy reform, digitalization and peace and security and in alignment with Vision 2030. Recently we witnessed the establishment of a set of regional and global initiatives such as the Global Water Organization, the Digital Cooperation Organization, Middle East Green Initiative and the Red Sea Initiative. These provide UNDP with good opportunities to strategically engage with KSA at country office level and most importantly at the corporate level to ensure all efforts are aligned.
The Country Office priorities for the year 2025 and beyond will focus on furthering the ongoing support across several priority sectors including water, energy, digitalization, urbanization, health and anti-corruption, with UNDP being identified as a partner of choice and with a strong level of trust from Government partners, and initiating dialogue to tackle emerging national priorities from the other hand.
The Operations Unit works to support achievement of UNDP strategic objectives to create a world where people and planet thrive together, and to help the Country Office act with both ambition and scale to address urgent problems facing the country as well as global climate deteriorating conditions. Operations staff assist the Country Office in formulating and implementing operational strategies and support not only to UNDP put to other agencies, as needed.
Duties and Responsibilities
Under the overall guidance of the Resident Representative (RR) and direct supervision of the Deputy Resident Representative (DRR), the Operations Manager acts as an advisor to Senior Management on all aspects of Country Office (CO) management and operations. This includes strategic management of financial and human resources, efficient procurement and logistical services, ICT and common services consistent with UNDP rules and regulations. The Operations Manager's main role is to lead, constantly evaluate, and adjust the operations of the Country Office to ensure consistent services delivery and smooth functioning of the CO programmes and projects.
The Operations Manager leads and guides the CO Operations Team and fosters collaboration within the team, and with programme staff and other UN Agencies using a client-oriented approach. The Operations Manager works in close collaboration with programme and project teams in the CO, Operations staff in other UN Agencies, UNDP HQ staff and Government officials to successfully deliver the country programme.
UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
Competencies
1.) As a member of the CO management team, ensures the strategic direction of operations:
•Ensure full compliance of operations with UN/UNDP rules, regulations, policies, and Internal Control Framework (ICF).
•Implement corporate operational strategies. Establish management targets (BSC); and regularly monitor office performance indicators for achievement of results. Take timely corrective actions when required.
•Establish collaborative arrangements with potential partners and a client management system for appropriate management of partnerships and resource mobilization purposes.
•Ensure mapping of CO business processes, and establishment of internal Standard Operating Procedures (SOPs) for Finance, Human Resources Management, Procurement, ICT, Logistic, Protocol, Travel and Transportation Management Services.
•Support senior management in identifying and overseeing risks to ensure dynamic and effective risk management in the CO and to make more risk-informed and timely decisions. Monitor and analyze the operating environment; undertake risk analysis related to operations for discussion with the DRR and RR, as appropriate; and make timely readjustment of operations services, considering advice on legal considerations.
•Ensure systematic adherence to UNDP policies, procedures, and corporate guidance on enterprise risk management in the CO and at the project level. Participate in the appraisal of projects to provide operational input that includes formulating risk management plans and anticipating cost of risks during the project design phase.
•Ensure relevant colleagues and stakeholders from both programme and operations are consulted in the identification, costing, and management of risks for the programme, all projects, and portfolios in the office/unit when applicable.
•Ensure knowledge building and sharing about management and operations in the CO, coordination of staff learning needs, and consolidation of lessons learnt/best practices.
•Provide sound contributions to UNDP knowledge networks and communities of practice.
2.) Ensure effective, risk-informed, and accurate financial resources management and supervision of the Finance team:
•Ensure proper planning of CO financial resources, tracking and recording of expenditures in compliance with IPSAS, and audit of financial resources, including extra-budgetary income in accordance with UNDP rules and regulations.
•Oversee the contributions management business process and accounting for contributions to ensure that the money due to UNDP is properly identified, consistently and uniformly classified, recorded on a timely basis, and received with sufficient supporting documentation.
•Perform appropriate delegations in ERP for voucher and Treasury transactions approvals and bank reconciliation. Approve bank reconciliations and pending disbursements as the "third authority" (cheques, bank transfers, EFT).
•Organize cost-recovery mechanisms for CO services provided to projects and UN Agencies that includes ensuring timely preparation of proforma invoices for UN agencies.
•Organize and provide oversight of CO cash management processes, including liquidity management, recommendation of imprest level, risk assessment, bank relationship management; timely accounting and reconciliation of all transactions, and security for cash assets on site.
•Monitor financial exception reports for unusual activities and/or transactions; and investigate anomalies or unusual transactions. Ensure appropriate CO and UNDP HQ staff are informed of the results of the investigation when satisfactory answers are not obtained.
•Serve as member of bank signatory panel.
•Ensure transaction and stop payment approval on internet banking system.
•Ensure all financial transactions are identified, recorded, and verified in compliance with IPSAS as outlined in the corporate policies and procedures
3.) Ensure strategic human resources management and supervision of the HR team:
•Ensure CO compliance with corporate human resources policies and strategies.
•Advise on optimal staffing of the office and projects.
•Provide oversight for recruitment processes and appropriate use of different contractual modalities in accordance with UNDP rules and regulations.
•Establish and maintain proper performance management and staff development systems, ensuring staff access to role appropriate learning activities.
4.) Ensure provision of efficient procurement, logistical and administrative services, and supervision of the Procurement team:
•Ensure CO compliance with corporate rules and regulations related to procurement and logistics.
•Develop CO procurement strategies including sourcing, supplier selection and evaluation, quality control, customer relationship management, and supplier performance evaluation system.
•Develop CO procurement plan and ensure proper contract management, anticipating potential litigations.
•Oversee procurement processes and logistical services in compliance with procurement principles and guidelines.
•Ensure proper management of UNDP assets, facilities and logistical services, and administrative services, including full compliance with IPSAS during purchasing, utilization and disposal of the CO's assets.
5.) Ensure forward-looking information and communication management and supervision of ICT team:
•Ensure ERP functionality is used for improved business results and improved client services.
•Identify opportunities and ways of converting business processes into web-based systems to address the issues of efficiency and full accountability.
•Maintain a secure, reliable infrastructure environment for ICT and adequate planning for disasters and recoveries. Update the ICT Disaster Recovery Plan regularly.
•Identify and promote different systems and applications for optimal content management, knowledge sharing, information provision and learning including e-registry and web-based office management system, etc.
6.) Ensure proper common services management and establishment of strong collaboration with other UN Agencies.
•Elaborate strategic approach for implementation of common services in line with the latest developments in common services and best practices.
•Ensure proper planning and tracking of common services budget and of Agencies' contributions to the common services account.
•Contribute to Operations Management Team (OMT) activities including the area of risk management.
Supervisory/Managerial Responsibilities: Supervise and manage UNDP Country Office operations staff
Required Skills and Experience
Education:
- Advanced university degree (master's degree or equivalent) in Business Administration, Public Administration, Finance, Economics . click apply for full job details
Operations Manager
Posted 27 days ago
Job Viewed
Job Description
Service Delivery & Team Management: • Oversee daily operations and service execution across all teams. • Supervise teams' schedules, performance, and productivity to ensure efficiency. • Conduct regular site visits to monitor service quality and ensure adherence to SOPs. • Handle escalations, client feedback, and ensure timely resolution of issues. • Implement performance tracking systems and provide ongoing coaching to team. Operations Optimization & Process Improvement • Develop and execute strategies to increase operational efficiency. • Identify bottlenecks and implement operational improvements to enhance efficiency and service standards. • Improve existing business operations, and identify opportunities to enhance the USP. • Implement strategies to elevate customer experience and satisfaction. • Work with teams to introduce process optimizations and performance improvements. • Monitor and manage KPIs for turnaround time, customer satisfaction, and operational cost control. • Coordinate with procurement and admin functions to ensure smooth workflow and resource readiness. Reporting & Support • Prepare regular operational reports and insights for leadership. • Contribute to workforce planning, resource allocation, and seasonal capacity management • Handle general administrative tasks and workflow coordination. Strategic Growth & Expansion • Support in the research, planning, and establishment of new business units and their business plan development. • Identify, evaluate, and recommend potential leaders for new business units. • Collaborate with stakeholders to ensure a smooth transition and integration. • •Research industry trends and provide growth insights.
Requirements
• Degree in Business Administration, Operations Management, or related field. • 1-5 years of experience in services operations, preferably in cleaning or maintenance. • Strong leadership and team management skills. • Excellent organizational, communication, and problem-solving abilities. • Fluent in Arabic and English.
About the company
Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties. We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more. Concentrating our resources has created 5 distinct specialist divisions: - Banking & Finance - Human Resources - Oil & Gas - Construction - Architecture & Engineering
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