Operations Manager

Riyadh, Riyadh SadaaCX

Posted 4 days ago

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Job Description

From the vision of Al Malath Al Arabiya Group, Sadaa was born as a Saudi consultancy devoted to shaping and elevating customer experiences that touch every part of life. From the thrill of entertainment to the journey of education, from the wonders of tourism to the sacred paths of Hajj and Umrah—we craft experiences, both lived and digital.

At Sadaa, we see every human interaction as a chance to create meaning and unforgettable moments. We stand as a trusted partner in the market, combining expertise with purpose, and designing the experiences of tomorrow with a deeply human touch.

Role Summary

We are seeking an experienced Operations Manager to lead and oversee day-to-day operations, ensuring efficiency, quality, and alignment with organizational goals. The ideal candidate will have a strong background in operational management, process improvement, and quality assurance, with the ability to drive performance excellence across multiple functions.

Key Responsibilities
  • Lead and manage daily operations to ensure efficiency and productivity.
  • Develop, implement, and monitor operational policies and procedures.
  • Ensure compliance with quality standards, audits, and operational requirements.
  • Collaborate with cross-functional teams to align operations with business objectives.
  • Manage budgets, resources, and timelines to optimize performance.
  • Identify opportunities for process improvements and cost optimization.
  • Oversee performance metrics and provide regular reports to senior management.
  • Ensure customer satisfaction through high-quality service delivery.
  • Manage risks and develop mitigation strategies for seamless operations.
Qualifications & Skills
  • Bachelor’s degree in Business Administration, Engineering, or any related field
  • Minimum 10 years of experience in operations management
  • Proven expertise in quality assurance and operational audits/surveys
  • Strong leadership and team management skills
  • Professional certifications such as Six Sigma, Lean Management, or PMP are a plus
  • Proficiency in operational tools and systems, with a focus on efficiency and reporting
What We Offer
  • A dynamic and collaborative work environment.
  • Opportunities for professional development and growth.
  • The chance to make a meaningful impact on organizational success.
Details
  • Seniority level : Mid-Senior level
  • Employment type : Full-time
  • Job function : Management and Manufacturing
  • Industries : Business Consulting and Services

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Operations Manager

Riyadh, Riyadh Imploy

Posted 4 days ago

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Job Description

Key responsibilities

  • Provide strategic leadership and direction to the operations team, ensuring alignment with organizational goals and objectives.
  • Develop and implement operational plans, policies, and procedures to optimize efficiency and productivity.
  • Identify opportunities for process optimization and efficiency gains, implementing continuous improvement initiatives across operational functions.
  • Streamline workflows, eliminate bottlenecks, and standardize processes to enhance operational performance.
  • Allocate resources effectively to meet operational demands and maximize resource utilization.
  • Manage staffing levels, including recruitment, training, and performance management of operations staff.
  • Establish and maintain quality standards and procedures to ensure products or services meet customer expectations and regulatory requirements.
  • Monitor quality metrics and implement corrective actions as necessary to address deviations.
  • Oversee inventory management and procurement processes, optimizing inventory levels and ensuring timely delivery of materials and supplies.
  • Collaborate with suppliers and vendors to negotiate favorable terms and manage supplier relationships.
  • Develop and manage operational budgets, monitoring expenditures and variances to ensure financial targets are met.
  • Implement cost-saving initiatives and efficiency measures to optimize operational costs.
  • Ensure compliance with health and safety regulations and standards, promoting a culture of safety within the organization.
  • Implement safety protocols and procedures to minimize workplace accidents and injuries.
Skills and competencies
  • Strong leadership and management skills, with the ability to motivate and inspire teams.
  • Excellent analytical and problem-solving abilities.
  • Proficiency in process optimization and performance measurement techniques.
  • Effective communication and interpersonal skills.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • Health and dental insurance coverage.
  • Collaborative and supportive work environment.
Qualifications
  • Bachelor's degree in business administration, operations management, or a related field; master's degree preferred.
  • Minimum of 5-7 years of experience in operations management or a similar role, preferably in the (industry / sector).

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Operations Manager

Riyadh, Riyadh al manahil

Posted 5 days ago

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Job Description

About the Role

We are looking for a detail-oriented and proactive Operations Manager to oversee our day-to-day operations and ensure smooth business processes. The ideal candidate will have strong organizational skills, experience in managing e-commerce operations, and the ability to collaborate effectively with vendors, customers, and internal teams.

Key Responsibilities
  • Oversee and manage supply chain and warehouse operations to ensure accuracy and efficiency.
  • Prepare, update, and maintain the master file for new and existing products.
  • Coordinate and maintain communication with vendors, customers, and both internal and external stakeholders.
  • Draft, review, and send professional emails with clarity and accuracy.
  • Develop and implement processes and policies to enhance the overall customer experience.
  • Ensure compliance with relevant e-commerce laws, regulations, and industry standards.
Skills Requirements & Skills
  • Proficiency in MS Office Suite (Excel, Word, PowerPoint).
  • Strong written and verbal communication skills.
  • Prior experience managing online stores and handling e-commerce operations.
  • Hands-on experience with WordPress (preferred).
  • Strong organizational and multitasking abilities.
  • Problem-solving mindset with the ability to work independently.
  • Speaks fluent Arabic and English
Preferred Qualifications
  • Previous experience in warehouse or inventory management.
  • Background in developing operational policies for e-commerce businesses.

Customer service and relationship management experience

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Operations Manager

Riyadh, Riyadh TalentHUB|تالنت هب

Posted 8 days ago

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Job Description

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Talenthub is a Saudi-based firm specializing in recruitment and HR consultancy. We connect top talent with opportunities and provide training and advisory solutions to support business growth, enabling organizations to build sustainable and high-performing teams.

Role Summary

The Operations Manager at Talenthub will play a key role in driving business growth, supervising company operations, developing training content and courses, and providing external consultancy services. This role requires a dynamic leader with strong expertise in HR, training, and business development to help expand Talenthub’s service offerings and strengthen client partnerships.

Key Responsibilities:

Business Development & Growth

  • Identify and pursue new business opportunities and projects that align with Talenthub’s strategy.
  • Build and maintain strong relationships with potential and existing clients.
  • Contribute to company growth by developing new service offerings in HR, recruitment, and training.
  • Conduct market research to identify trends and recommend business expansion strategies.

Operations Oversight

  • Supervise day-to-day operations to ensure efficiency and quality of service delivery.
  • Develop and implement operational improvement plans to increase productivity.
  • Monitor KPIs and performance data, providing insights and recommendations to leadership.
  • Ensure alignment between operations and Talenthub’s strategic objectives.

Training Content & Course Development

  • Design, develop, and prepare training materials, courses, and digital learning content.
  • Create thought leadership content (articles, toolkits, and frameworks) that positions Talenthub as a trusted HR partner.
  • Deliver training sessions, workshops, and coaching programs for internal teams and clients.
  • Continuously update training content to reflect market trends and best practices.

External Consultancy

  • Provide strategic HR consultancy to client organizations, including organizational design, recruitment, and talent development.
  • Conduct needs assessments and propose tailored solutions for client challenges.
  • Prepare and deliver advisory reports, frameworks, and recommendations.
  • Partner with client leadership teams to align HR and talent strategies with business goals.

Qualifications & Requirements

  • Minimum of 8 years’ experience in business development, HR consultancy, training, or operations.
  • Proven track record in business growth and developing new projects/services.
  • Strong expertise in designing and delivering training programs and content creation.
  • Hands-on experience in HR advisory and consultancy with client-facing exposure.
  • Solid understanding of recruitment processes and HR project management.
  • Excellent leadership, facilitation, and communication skills.
  • Proficiency in English (spoken and written); Arabic is a plus.
  • Strong analytical, problem-solving, and stakeholder management abilities.
  • Ability to manage multiple priorities and drive organizational growth.
Seniority level
  • Not Applicable
Employment type
  • Full-time
Job function
  • Human Resources, Business Development, and Public Relations
Industries
  • Human Resources Services, Staffing and Recruiting, and Business Consulting and Services

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Operations Manager

Riyadh, Riyadh MENA Recruit Pty Ltd

Posted 9 days ago

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Job Description

Our client is a leading US law firm, and they are currently looking for an experienced Arabic Operations Manager for their Riyadh office. You will have a minimum 10 years in an Operations/Administration/Office Management role.

The role encompasses performing day-to-day administration to support the smooth running of the office.

Responsibilities
  • HR: Employee benefits: manage relationships with insurance providers, including coordinate renewal of policies and adding/deleting members, End of Service Gratuity calculations, GOSI contributions etc.
  • Payroll processing via Mudad portal
  • Visa application processes and employment registration on the Qiwaportal
  • Draft employment contracts, salary letters, employment verifications etc.
  • Absence management
  • Assist with staff recruiting processes including interviewing and onboarding
  • Work with the Global HR team to ensure systems are updated etc.
  • FINANCE: Process vendor invoices
  • Review, approve and/or return expenses
  • Assist with preparing the annual budget for the offices
  • Assist the finance department with cashflow requirements
  • MANAGEMENT: Supervise and manage support staff teams, including handling coaching and training, conduct mid-year and year-end review meetings, approving overtime and vacation requests.
  • Coordinate secretary work schedules to ensure there is always sufficient coverage.
  • Assist with organising office social events and office meetings.
  • Liaise with the Staff Professional Development team to host and conduct training.
  • Operations: Maintain relationships with external service providers and vendors, in particular facilities management providers and building management.
  • Support compliance initiatives and adherence to regulatory requirements.
  • Assist with cross-departmental projects and initiatives and provide ad-hoc support to other non-US offices as required.
Skills, Knowledge and Experience Required
  • University degree
  • 10+ years of experience in business operations, preferably in a law firm or professional services environment.
  • Ability to identify and analyse complex issues and recommend/implement solutions.
  • Ability to manage office functions
  • Professional demeanour, excellent communication and organisational
  • Skills: Strong critical thinking skills, advanced time management
  • Ability to maintain the highest level of confidentiality
  • Proficient with MS Office (Word, Excel, Outlook and PowerPoint)
  • The candidate must already be based in Riyadh and fluent Arabic/English.

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Operations Manager

Riyadh, Riyadh Independent Food Company

Posted 10 days ago

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Job Description

Driven to create unique home-grown food concepts that bring people together, the Independent Food Company is a UAE-based hospitality company with multiple concepts under it’s umbrella – SALT, Switch, Parker’s, Somewhere and Public.

We are looking for an experienced Operations Manager across our brands at Independent Food Company . The Operations Manager will play a key role in ensuring the efficient and effective functioning of all aspects of our operations, from production and supply chain management to customer service and quality control.

  • Manage and coordinate all aspects of daily operations, including production, inventory management, order fulfillment, and logistics.
  • Develop and implement operational policies and procedures to streamline processes, improve efficiency, and ensure compliance with regulatory requirements.
  • Lead and motivate a diverse team of employees, including production staff, warehouse personnel, and administrative staff.
  • Ensure compliance with health and safety regulations and food safety standards throughout the production and distribution process.
  • Analyze operational data and performance metrics to identify areas for improvement and implement corrective actions.
  • Stay updated on industry trends and best practices to continuously improve operational efficiency and effectiveness.

To be considered for this role, you will have

  • Excellent communication and interpersonal skills, with the ability to effectively interact with employees, customers, and suppliers.
  • Strong leadership and management skills, with the ability to inspire and motivate teams to achieve operational excellence.
  • Solid understanding of production processes, supply chain management, and inventory control principles.
  • Proficiency in using software and technology solutions for operations management and data analysis.
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Operations Manager

Riyadh, Riyadh Agile Consultants

Posted 13 days ago

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Job Description

Overview

Our client is seeking an experienced Operations / Plant Manager who has successfully managed greenfield manufacturing projects within the last three years.

This role requires a hands-on leader capable of setting up the factory from the ground up, coordinating with local authorities, finalizing the facility, and eventually leading full-scale operations.

Responsibilities Project Setup & Facility Development
  • Work with local authorities to evaluate and secure suitable factory options (land lease for construction, ready-built factory for rent, or purchase).
  • Lead negotiations and ensure compliance with local legal, regulatory, and environmental requirements.
  • Collaborate with consultants, contractors, and government bodies during factory establishment.
  • Coordinate with the production team to transfer layouts, workflows, and technical know-how.
Manufacturing Operations
  • Oversee installation, commissioning, and maintenance of machinery and production lines.
  • Establish production processes, standard operating procedures (SOPs), and safety protocols.
  • Ensure quality assurance systems are aligned with company standards.
  • Develop and implement cost-efficient production and supply chain strategies.
Leadership & Team Development
  • Build, lead, and mentor a high-performing local operations team.
  • Drive a culture of safety, quality, and continuous improvement.
  • Liaise with the headquarters to align strategic goals and performance metrics.
Growth & Expansion
  • Monitor market demand, capacity utilization, and identify opportunities for future expansion.
  • Ensure sustainable operations, balancing cost, productivity, and quality.
  • Drive operational excellence to support sales growth in the region.
Qualifications
  • Bachelor’s degree in Supply Chain, Logistics, Business Administration, or a related field.
  • 8–10 years of proven experience in warehouse and logistics management, preferably in the manufacturing or building materials industry.
  • Strong background in managing multi-warehouse operations.
  • Hands-on experience with ERP and Warehouse Management Systems (WMS).
  • Excellent leadership, communication, and team management skills.
  • Strong knowledge of inventory control, transportation, and supply chain best practices.
  • Fluency in English is required; Arabic is an advantage.

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OPERATIONS MANAGER

Riyadh, Riyadh XAD Technologies

Posted 13 days ago

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Job Description

Telecom Operations:

  1. Lead the planning, execution, and monitoring of telecom projects (Huawei, Nokia, Ericsson).
  2. Ensure timely integration, commissioning, and acceptance of telecom sites.
  3. Manage multi-vendor telecom environments, ensuring SLAs and KPIs are met.
  4. Supervise and track site progress, telecom rollout schedules, and ensure quality standards are met.
  5. Vendor and Subcontractor Management:
  6. Develop and maintain strong vendor relationships with Huawei, Nokia, and Ericsson partners.
  7. Oversee subcontractor performance and compliance.
  8. Negotiate contracts and monitor vendor deliverables and timelines.
  9. Ensure alignment between vendor services and project needs.

Administration & Reporting:

  1. Maintain documentation related to project status, staff performance, and vendor activity.
  2. Coordinate with HR and Finance for manpower, iqama, visa, and fund-related issues.
  3. Submit timely reports to senior management on operational performance and challenges.
  4. Liaise with internal departments to ensure smooth operational support.

Team & Stakeholder Management:

  1. Lead cross-functional teams to ensure project alignment with business objectives.
  2. Coordinate between project teams, site engineers, PMs, and clients.
  3. Participate in monthly and quarterly review meetings with clients and management.

Compliance & Legal:

  1. Ensure compliance with KSA labor laws and telecom regulatory requirements.
  2. Monitor legal stay of expatriate employees (Iqama, Muqeem, Qiwa processing).
  3. Support HR in resolving employee grievances and onboarding processes.

Qualifications & Experience:

  1. Bachelors degree in Telecom Engineering, Business Administration, or a related field.
  2. Minimum 710 years of experience in telecom operations (Huawei, Nokia, Ericsson).
  3. Prior experience in managing telecom rollout projects in KSA is mandatory.
  4. Strong knowledge of local labor law, vendor management, and project documentation.
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Operations Manager

Riyadh, Riyadh SIHAMCO

Posted 15 days ago

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Job Description

Overview

LucaLand is Saudi Arabia's first and leading dog entertainment destination. We focus on creating joyful spaces for dogs and memorable experiences for families. LucaLand has expanded across Saudi Arabia with multiple locations and partnerships, and continues to lead in pet-friendly innovation and themed entertainment concepts.

Job Summary

We are seeking an experienced and creative Marketing Manager with a strong background in hospitality, food & beverage, and event marketing. This role will lead marketing strategies for seasonal events, high-end dining experiences, and guest activations, ensuring maximum brand visibility, engagement, and revenue growth. The ideal candidate will combine strategic planning with hands-on execution, working closely with internal teams to deliver memorable experiences that align with our brand vision.

Key Responsibilities
  • Team Leadership & Supervision: Lead and motivate service teams to ensure efficient daily operations and high performance.
  • Service Excellence & Quality Control: Ensure consistent delivery of safety, quality, and service standards across all areas of operation.
  • Staff Scheduling & Training: Organize employee schedules and oversee onboarding, training, and continuous development programs.
  • Operational Oversight: Manage budgets, inventory, supplies, and vendor coordination to support seamless operations.
  • Guest & Pet Experience: Handle guest inquiries and concerns with professionalism and empathy, ensuring a positive experience for both guests and their pets.
  • Process Improvement: Continuously evaluate and improve operational workflows to enhance service quality, efficiency, and overall satisfaction.
  • Health & Safety Compliance: Ensure adherence to all health, safety, and cleanliness protocols for staff, guests, and animals.
Requirements
  • Education & Experience : Bachelor's degree in Business Administration, Hospitality Management, Operations, or a related field. 3-5 years of proven experience in operations management; experience in dog care, pet services, or hospitality is a plus. Experience managing teams in high-volume, customer-facing environments. Familiarity with seasonal operations and event-based scheduling is highly desirable.
  • Skills & Competencies : Strong leadership, communication, and people management skills. Fluent in English and Arabic (spoken and written). Excellent organizational and problem-solving abilities with a customer-first attitude. Ability to multitask, prioritize, and remain calm in fast-paced environments. Skilled in managing schedules, budgets, inventory, and vendor relations. Passionate about guest satisfaction and enhancing the overall pet and family experience. Proficient with Microsoft Office or Google Workspace.
  • Preferred Add-ons : Knowledge of pet safety, dog behavior, or dog park operations. Familiarity with POS systems, inventory management tools, or operations software.
Benefits
  • Competitive salary packages
  • Housing allowance and transportation support
  • Medical insurance coverage
  • Staff discounts on services and products
  • Fun, inclusive, and pet-friendly work environment
  • Unique experience working with dogs and themed entertainment concepts
  • Career development and internal growth opportunities
  • Be part of Saudi Arabia's first and most successful dog entertainment brand

Join LucaLand and contribute to a joyful, compassionate, and creative journey — one paw at a time.

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Operations Manager

Riyadh, Riyadh Jobs for Humanity

Posted 21 days ago

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Job Description

Company Description

Jobs for Humanity is partnering with Rukn al tamam project management services to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.

Company Name: Rukn al tamam project management services


We are looking for a skilled and capable manager to oversee and coordinate the activities of our team or department. This position calls for a strong leader who is not only adept at setting objectives and allocating resources, but also skilled at driving the team towards our collective goals.


Job Purpose

The purpose of this manager's role is to ensure that our team or department functions smoothly and efficiently, accomplishing the goals we set out for. This individual will serve as a leader, motivating and guiding team members, facilitating collaboration, and resolving conflicts that might arise.


Job Duties and Responsibilities
  • Oversee and coordinate the activities of the team or department.
  • Set clear objectives and work on strategic planning to allocate resources appropriately.
  • Motivate and guide team members, encouraging their professional growth.
  • Facilitate effective communication within the team to optimize collaboration.
  • Resolve conflicts and address challenges that arise in daily operations.

Qualifications Required Qualifications
  • Strong leadership skills.
  • Effective communication skills.
  • Strategic planning abilities.
  • Extensive experience with team coordination.
  • Exemplary problem-solving skills.
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