IT Process Improvement Analyst

Riyadh, Riyadh King Faisal Specialist Hospital and Research Centre

Posted today

Job Viewed

Tap Again To Close

Job Description

Provides support for defining and improving Service Delivery Catalogue processes in accordance with recognized industry standards and ensure activities are conducted according to defined processes. Helps bridge the gap between the current and desired quality levels by balancing short-term needs with long-term perspectives of success.

**Essential Responsibilities and Duties**:
1. Partners with process teams to ensure effective use of defined methodologies.

2. Reports progress on process quality performance to management on a consistent basis.

3. Supports in developing and maintaining quality assurance standards and processes and manage quality improvement activities.

4. Supports in implementing communication and knowledge sharing process for team members.

5. Supports in evaluating knowledge-sharing tools and making recommendations for standard approaches / tools.

6. Ensures documentation is captured.

7. Updates and maintain service catalogue.

8. Reports on compliance with SLAs and maintain SLAs.

9. Follows prescribed system safety and security procedures of computing environment.

10. Participates in self and others’ education, training and development, as applicable.

11. Follows all hospital related policies and procedures.

**Education**:
Master’s or Bachelor’s Degree in Computer Science, or related discipline is required.

**Experience Required**:
One (1) year of related experience with Master’s Degree, or three (3) years of related experience with Bachelor’s Degree is required.

**Other Requirements(Certificates)**:
N/A.
This advertiser has chosen not to accept applicants from your region.

Senior Reporting & Process Improvement Manager

Riyadh, Riyadh JASARA PMC

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

JASARA PMC is looking for a dedicated and skilled Manager of Reporting & Process Improvement to join our team. In this role, you will be responsible for overseeing the reporting functions, ensuring accurate data analysis, and driving process improvement initiatives across the organization to enhance operational efficiency.

As a Manager, you will work closely with various teams to identify areas for improvement and implement best practices in reporting and operational processes.


Responsibilities
  1. Manage the reporting process to ensure accuracy and timeliness of data delivery.
  2. Analyze data trends and provide actionable insights to support strategic decision-making.
  3. Identify opportunities for process optimization to improve efficiency and quality.
  4. Collaborate with stakeholders to gather reporting requirements and develop relevant documentation.
  5. Lead projects aimed at enhancing reporting functionality and data integrity.
  6. Stay updated with industry trends to ensure that JASARA implements the best practices in reporting and process management.
  7. Provide training and support to team members regarding reporting tools and methodologies.
Minimum Requirements
  1. Bachelor's degree in Business Administration, Analytics, or a related field.
  2. Minimum of 5 years of experience in reporting, data analysis, or process improvement.
  3. Strong analytical skills and attention to detail.
  4. Proven experience in managing and leading teams.
  5. Proficiency in reporting tools (e.g., Microsoft Excel, Power BI, or Tableau).
  6. Excellent communication and interpersonal skills.
  7. Understanding of construction or project management processes is a plus.
  8. Project management certification is advantageous.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Senior Reporting & Process Improvement Manager

Riyadh, Riyadh JASARA PMC

Posted today

Job Viewed

Tap Again To Close

Job Description

JASARA PMC is looking for a dedicated and skilled Manager of Reporting & Process Improvement to join our team. In this role, you will be responsible for overseeing the reporting functions, ensuring accurate data analysis, and driving process improvement initiatives across the organization to enhance operational efficiency.

As a Manager, you will work closely with various teams to identify areas for improvement and implement best practices in reporting and operational processes.

Responsibilities
  1. Manage the reporting process to ensure accuracy and timeliness of data delivery.
  2. Analyze data trends and provide actionable insights to support strategic decision-making.
  3. Identify opportunities for process optimization to improve efficiency and quality.
  4. Collaborate with stakeholders to gather reporting requirements and develop relevant documentation.
  5. Lead projects aimed at enhancing reporting functionality and data integrity.
  6. Stay updated with industry trends to ensure that JASARA implements the best practices in reporting and process management.
  7. Provide training and support to team members regarding reporting tools and methodologies.
Minimum Requirements
  1. Bachelor's degree in Business Administration, Analytics, or a related field.
  2. Minimum of 5 years of experience in reporting, data analysis, or process improvement.
  3. Strong analytical skills and attention to detail.
  4. Proven experience in managing and leading teams.
  5. Proficiency in reporting tools (e.g., Microsoft Excel, Power BI, or Tableau).
  6. Excellent communication and interpersonal skills.
  7. Understanding of construction or project management processes is a plus.
  8. Project management certification is advantageous.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Director of Operations

Riyadh, Riyadh Confidential

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

We are looking for a results-driven and strategic Operations Director to lead the full spectrum of operational activities across a national network of fitness centers. This leadership role is key to ensuring high standards of service, operational efficiency, and profitability while driving continuous improvement and innovation across all functional areas.

Responsibilities
  • Oversee day-to-day operations across multiple departments including fitness, personal training, group exercise, maintenance, housekeeping, and membership services.
  • Set and monitor KPIs, ensuring consistent achievement of performance and financial targets.
  • Lead the development and execution of operational plans, equipment management strategies, and cost control initiatives.
  • Ensure implementation of quality standards, internal policies, and customer experience enhancements.
  • Analyze club performance, identify underperforming areas, and execute turnaround strategies.
  • Drive new service offerings and operational modules that improve efficiency and support growth.
  • Collaborate with cross-functional teams and mentor operations leaders to ensure service consistency and staff development.
Qualifications
  • Bachelor's degree in Business Administration or a related field.
  • Minimum of 8 years of relevant experience, including at least 4 years in a senior managerial role.
  • Demonstrated success in managing large-scale, multi-site operations.
  • Strong background in strategic planning, cost management, and operational leadership.
  • Excellent leadership, communication, and analytical skills.
Key Skills
  • Strategic Thinking
  • Business Acumen
  • Decision Making
  • Coaching & Mentoring
  • Change Management
  • Analytical Thinking
  • Problem Solving
  • Documentation & Reporting
  • Knowledge of Standards, Policies, and Procedures
  • Customer Centricity
  • Communication
  • Teamwork
  • Ownership
Seniority level
  • Director
Employment type
  • Full-time
Job function
  • Management, Strategy/Planning, and Business Development
  • Industries: Sports Teams and Clubs

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Director of Operations

Riyadh, Riyadh Converge

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

We are seeking a highly experienced and innovative Director of Operations to join a fast-growing dining restaurant group in Riyadh. With 5+ branches already established and an ambitious growth plan, this is a unique opportunity to shape the future of a homegrown F&B success story.

About the Role

The Director of Operations will oversee the day-to-day performance of multiple restaurants while driving forward the strategic expansion and evolution of the brand. This role requires a balance of operational excellence, leadership, innovation, and change management. You will be directly responsible for ensuring consistent guest experience, driving efficiency, fostering a high-performance culture, and leading the brand through its next growth phase.

Responsibilities
  • Lead and manage all operational aspects of the business across existing branches and future openings.
  • Ensure operational standards, food safety, and compliance are maintained at the highest level.
  • Drive menu development and innovation, working with culinary teams to deliver fresh, exciting offerings that align with customer preferences.
  • Establish and monitor KPIs for performance, cost management, and profitability.
  • Build and mentor a strong leadership pipeline across operations and restaurant management teams.
  • Lead change management initiatives to improve efficiency, streamline processes, and enhance customer experience.
  • Collaborate with senior leadership to develop and implement the strategic vision for growth and expansion.
  • Monitor market trends and competitors to keep the brand relevant, innovative, and competitive.
Qualifications & Experience
  • 10+ years’ experience in the F&B industry, with at least 5 years in a senior multi-unit operations role.
  • Proven track record in restaurant chains (experience in multi-branch operations is essential).
  • Strong background in menu development and culinary innovation.
  • Expertise in food safety regulations and compliance standards.
  • Demonstrated success in leading large teams, with strong people management and leadership skills.
  • Solid experience in change management, scaling operations, and driving efficiency.
  • Strategic thinker with the ability to balance long-term vision with hands-on execution.
What’s on Offer
  • A leadership role with significant impact and visibility.
  • The chance to shape and grow a successful dining brand with expansion plans in the pipeline.
  • A dynamic, entrepreneurial environment where innovation and leadership are valued.
  • Competitive compensation and benefits package.
Ready to make your mark?

If you are passionate about dining, thrive in high-growth environments, and want to lead a brand into its next chapter, please apply with an updated CV!

Details
  • Seniority level: Director
  • Employment type: Full-time
  • Job function: Other
  • Industries: Food and Beverage Services and Staffing and Recruiting

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Operations Director

Riyadh, Riyadh Lawazem

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

LAWAZEM is looking for a highly accomplished Operations Director to oversee and streamline all operational processes within the company. The Operations Director will be responsible for developing and implementing effective operational strategies, improving productivity, and enhancing overall efficiency across various departments. The ideal candidate will have extensive experience in operations management, strong leadership skills, and a proven ability to drive change and innovation.

** This role is based in Saudi Arabia - Riyadh.

Responsibilities:
  • Develop and execute operational strategies that align with the company’s goals and objectives.
  • Lead and manage daily operations across various departments including logistics, production, and customer service.
  • Identify and implement process improvements to enhance operational efficiency and productivity.
  • Monitor key performance indicators (KPIs) to ensure that operations are meeting or exceeding targets.
  • Collaborate with cross-functional teams to align operational processes with sales, marketing, and supply chain objectives.
  • Ensure compliance with industry regulations, safety standards, and company policies.
  • Manage operational budgets effectively, optimizing resource allocation and minimizing costs.
  • Foster a culture of continuous improvement, encouraging innovation and operational excellence among staff.
  • Recruit, train, and develop the operations team to build a high-performing workforce.
  • Prepare and present reports to executive management outlining operational performance and strategic initiatives.
  • Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred).
  • Minimum of 10 years of experience in operations management, with at least 5 years in a leadership role.
  • Proven track record of successfully managing operations in a similar industry.
  • Strong analytical and problem-solving skills.
  • Excellent leadership and team management abilities.
  • Exceptional communication and interpersonal skills.
  • Proficient in operations management software and tools.
  • Strong understanding of supply chain, logistics, and production processes.
  • Ability to drive change and implement operational improvements.
  • Results-oriented mindset with a focus on achieving business objectives.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Operations Director

Riyadh, Riyadh Areeb

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

On behalf of our client we are looking for an Operations Director to join their team in Riyadh.

Responsibilities
  1. Operational Excellence Implementation
    • Execute the operational strategy defined by the COO across ISRAR’s platform of schools, colleges, training centers, and EdTech assets.
    • Drive continuous improvement and process optimization initiatives at the asset level.
  2. Operational Performance Monitoring
    • Track and report operational KPIs, including service levels, resource utilization, and academic / operational support metrics.
    • Develop and implement operational dashboards for business units.
  3. Facilities and Support Services Oversight
    • Oversee the management of facility operations, maintenance, safety, and support services across ISRAR’s portfolio.
    • Manage third-party vendors for facility services, IT infrastructure, security, and support services.
  4. Quality Assurance and Compliance
    • Implement operational quality standards and SLAs.
    • Support regulatory accreditation initiatives (e.g., MoE licensing, NCAAA standards).
  5. Operational Risk Management
    • Identify operational risks and support mitigation planning and execution.
    • Ensure business continuity plans and emergency response strategies are implemented across sites.
  6. Team and Stakeholder Engagement
    • Lead a team of operations managers, site supervisors, and QA officers.
    • Foster strong collaboration between operations and academic management teams.
Requirements
  • Bachelor’s degree in Business Administration, Operations, Engineering, or Education Administration;
  • Master’s degree (MBA or related) preferred.
  • 12+ years of operational management experience, preferably in education, healthcare, or service industries.
  • Proven track record of driving operational improvements across multi-site institutions.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Director of operations Jobs in Riyadh !

Operations Director

Riyadh, Riyadh LAWAZEM

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

LAWAZEM is looking for a highly accomplished Operations Director to oversee and streamline all operational processes within the company. The Operations Director will be responsible for developing and implementing effective operational strategies, improving productivity, and enhancing overall efficiency across various departments. The ideal candidate will have extensive experience in operations management, strong leadership skills, and a proven ability to drive change and innovation.

** This role is based in Saudi Arabia - Riyadh.

Responsibilities:
  • Develop and execute operational strategies that align with the company’s goals and objectives.
  • Lead and manage daily operations across various departments including logistics, production, and customer service.
  • Identify and implement process improvements to enhance operational efficiency and productivity.
  • Monitor key performance indicators (KPIs) to ensure that operations are meeting or exceeding targets.
  • Collaborate with cross-functional teams to align operational processes with sales, marketing, and supply chain objectives.
  • Ensure compliance with industry regulations, safety standards, and company policies.
  • Manage operational budgets effectively, optimizing resource allocation and minimizing costs.
  • Foster a culture of continuous improvement, encouraging innovation and operational excellence among staff.
  • Recruit, train, and develop the operations team to build a high-performing workforce.
  • Prepare and present reports to executive management outlining operational performance and strategic initiatives.
  • Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred).
  • Minimum of 10 years of experience in operations management, with at least 5 years in a leadership role.
  • Proven track record of successfully managing operations in a similar industry.
  • Strong analytical and problem-solving skills.
  • Excellent leadership and team management abilities.
  • Exceptional communication and interpersonal skills.
  • Proficient in operations management software and tools.
  • Strong understanding of supply chain, logistics, and production processes.
  • Ability to drive change and implement operational improvements.
  • Results-oriented mindset with a focus on achieving business objectives.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Operations Director

Riyadh, Riyadh Lawazem

Posted today

Job Viewed

Tap Again To Close

Job Description

LAWAZEM is looking for a highly accomplished Operations Director to oversee and streamline all operational processes within the company. The Operations Director will be responsible for developing and implementing effective operational strategies, improving productivity, and enhancing overall efficiency across various departments. The ideal candidate will have extensive experience in operations management, strong leadership skills, and a proven ability to drive change and innovation.

** This role is based in Saudi Arabia - Riyadh.

Responsibilities:
  • Develop and execute operational strategies that align with the company’s goals and objectives.
  • Lead and manage daily operations across various departments including logistics, production, and customer service.
  • Identify and implement process improvements to enhance operational efficiency and productivity.
  • Monitor key performance indicators (KPIs) to ensure that operations are meeting or exceeding targets.
  • Collaborate with cross-functional teams to align operational processes with sales, marketing, and supply chain objectives.
  • Ensure compliance with industry regulations, safety standards, and company policies.
  • Manage operational budgets effectively, optimizing resource allocation and minimizing costs.
  • Foster a culture of continuous improvement, encouraging innovation and operational excellence among staff.
  • Recruit, train, and develop the operations team to build a high-performing workforce.
  • Prepare and present reports to executive management outlining operational performance and strategic initiatives.
  • Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred).
  • Minimum of 10 years of experience in operations management, with at least 5 years in a leadership role.
  • Proven track record of successfully managing operations in a similar industry.
  • Strong analytical and problem-solving skills.
  • Excellent leadership and team management abilities.
  • Exceptional communication and interpersonal skills.
  • Proficient in operations management software and tools.
  • Strong understanding of supply chain, logistics, and production processes.
  • Ability to drive change and implement operational improvements.
  • Results-oriented mindset with a focus on achieving business objectives.
#J-18808-Ljbffr

This advertiser has chosen not to accept applicants from your region.

Operations Director

Riyadh, Riyadh LAWAZEM

Posted today

Job Viewed

Tap Again To Close

Job Description

LAWAZEM is looking for a highly accomplished Operations Director to oversee and streamline all operational processes within the company. The Operations Director will be responsible for developing and implementing effective operational strategies, improving productivity, and enhancing overall efficiency across various departments. The ideal candidate will have extensive experience in operations management, strong leadership skills, and a proven ability to drive change and innovation.

** This role is based in Saudi Arabia - Riyadh.

Responsibilities:
  • Develop and execute operational strategies that align with the company’s goals and objectives.
  • Lead and manage daily operations across various departments including logistics, production, and customer service.
  • Identify and implement process improvements to enhance operational efficiency and productivity.
  • Monitor key performance indicators (KPIs) to ensure that operations are meeting or exceeding targets.
  • Collaborate with cross-functional teams to align operational processes with sales, marketing, and supply chain objectives.
  • Ensure compliance with industry regulations, safety standards, and company policies.
  • Manage operational budgets effectively, optimizing resource allocation and minimizing costs.
  • Foster a culture of continuous improvement, encouraging innovation and operational excellence among staff.
  • Recruit, train, and develop the operations team to build a high-performing workforce.
  • Prepare and present reports to executive management outlining operational performance and strategic initiatives.
  • Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred).
  • Minimum of 10 years of experience in operations management, with at least 5 years in a leadership role.
  • Proven track record of successfully managing operations in a similar industry.
  • Strong analytical and problem-solving skills.
  • Excellent leadership and team management abilities.
  • Exceptional communication and interpersonal skills.
  • Proficient in operations management software and tools.
  • Strong understanding of supply chain, logistics, and production processes.
  • Ability to drive change and implement operational improvements.
  • Results-oriented mindset with a focus on achieving business objectives.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Director Of Operations Jobs View All Jobs in Riyadh