84 Director Of Operations jobs in Riyadh
Director of Operations
Posted 7 days ago
Job Viewed
Job Description
Join to apply for the Director of Operations role at Sofitel
Job Description
As a key member of the executive leadership team and reporting directly to the General Manager, the Director of Operations plays a pivotal role in orchestrating the guest experience across the hotel. You will lead with vision and operational excellence, ensuring seamless service from arrival to departure. This is a strategic and hands-on leadership role, combining guest-centric service with performance-driven management. You will collaborate closely with department heads and fellow executive committee members to elevate guest satisfaction, team engagement, and overall hotel results — all while upholding the legendary standards of Sofitel hospitality. If you are passionate about delivering exceptional guest journeys, developing high-performing teams, and leading in a luxury environment, this role is your opportunity to make a lasting impact.
Responsibilities- Reporting to the General Manager, consistently offer professional, warm, and engaging service
- Drive employee engagement, RPS and profitability
- Ensure all leaders consistently uphold luxury service standards
- Maintain compliance with Brand and Service Standards (LQA) across the Rooms Division through audits; assist in training program development and address performance gaps
- Address and resolve guest and colleague concerns promptly and professionally
- Foster a culture where colleagues exceed guest expectations and have career development opportunities
- Lead pre-opening efforts including training, operational setup, and team development
- Ensure seamless setup and operation of guest room services, public areas, and departments such as Front Desk, Guest Relations, Housekeeping, Guest Services and Spa
- Cultivate a high-performance culture, motivating and guiding a team of service-driven professionals
- Monitor guest feedback and metrics, proactively addressing opportunities for improvement
- Ensure cost control and operational efficiency while maintaining luxury service levels
- Collaborate with other departments to ensure seamless hotel-wide operations and an elevated guest experience
- Collaborate with the Director of Engineering to address outstanding work orders for guest rooms and public areas
- Drive employee engagement across all departments and contribute to executive team strategies
- Engage with all hotel departments through participation in meetings and committees
- Oversee the performance review process for the division, ensuring development and accountability
- Lead crisis management efforts for the division and participate in the hotel’s crisis management team
- Contribute to the hotel’s strategic plan and stay ahead of industry trends, identifying opportunities for innovation
- Ensure adherence to departmental policies, procedures and standards, and safety policies
- Perform other duties as assigned
- Minimum 7 years’ experience in a similar luxury hotel role; Sofitel brand experience is a plus
- Fluency in English; additional languages are an asset
- Proven ability to lead, motivate, coach and develop a team
- Strong guest service orientation and training skills
- Highly motivated, organized, goal- and results-oriented, able to work under pressure
- Self-motivated with the ability to make effective decisions
- Strong presentation and public speaking skills
- Director
- Full-time
- Management
- Hospitality
Riyadh, Riyadh, Saudi Arabia
#J-18808-LjbffrOperations Director
Posted today
Job Viewed
Job Description
Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.
Role Overview:
As we scale operations, we are looking for a strategic and execution-driven Operations Director to oversee day-to-day operations, implement scalable processes, and drive operational excellence. This role is pivotal in ensuring that our internal systems and processes are prepared to meet the challenges of rapid growth, while maintaining efficiency and alignment with our strategic goals.
Key Responsibilities :
Operational Strategy & Execution:
- Develop and implement operational plans that align with the company’s strategic objectives.
- Oversee the execution of critical projects to improve operational efficiency and scalability.
- Collaborate with leadership to define and execute on priorities during the company’s international expansion.
Process Improvement & Scalability:
- Identify inefficiencies in workflows and implement improvements to drive productivity.
- Develop and maintain scalable standard operating procedures (SOPs) across all key functions.
- Lead automation and optimization efforts to support rapid growth.
Cross-Functional Collaboration:
- Work closely with department leaders (e.g., Product, Sales, HR, IT) to ensure alignment of operational processes.
- Act as a central point of communication between departments for operational priorities and projects.
Team Leadership:
- Build, mentor, and manage a high-performing operations team, fostering a culture of accountability and excellence.
- Ensure clear role definitions, goals, and performance metrics for team members.
Metrics & Performance Management:
- Define and track key performance indicators (KPIs) for operational efficiency, scalability, and team performance.
- Deliver regular updates and insights to the COO on operational performance and areas for improvement.
Compliance & Risk Oversight:
- Ensure operational processes comply with legal and regulatory standards.
- Collaborate with the Compliance Officer or similar roles to mitigate risks and maintain adherence to governance policies.
Budget Management:
- Develop and manage the operations budget, ensuring resources are allocated effectively.
- Monitor operational spending and identify opportunities for cost savings without compromising quality.
- 5+ years of experience in operations management or a related role, preferably in a high-growth startup or scaling environment.
- Proven track record of building and optimizing processes to support growth.
- Experience managing cross-functional teams and driving operational alignment across departments.
- Strong strategic thinking and problem-solving skills with a focus on execution.
- Excellent project management and organizational abilities.
- Proficiency in data analysis tools and methods (e.g., Excel, BI platforms) to drive decisions.
- Exceptional interpersonal and communication skills, with the ability to influence stakeholders at all levels.
- Adaptable and resourceful, thriving in fast-paced and ambiguous environments.
- Bachelor’s degree in Business Administration, Operations Management, or a related field (MBA is a plus).
Operations Director
Posted 2 days ago
Job Viewed
Job Description
LAWAZEM is looking for a highly accomplished Operations Director to oversee and streamline all operational processes within the company. The Operations Director will be responsible for developing and implementing effective operational strategies, improving productivity, and enhancing overall efficiency across various departments. The ideal candidate will have extensive experience in operations management, strong leadership skills, and a proven ability to drive change and innovation.
** This role is based in Saudi Arabia - Riyadh.
Responsibilities:- Develop and execute operational strategies that align with the company’s goals and objectives.
- Lead and manage daily operations across various departments including logistics, production, and customer service.
- Identify and implement process improvements to enhance operational efficiency and productivity.
- Monitor key performance indicators (KPIs) to ensure that operations are meeting or exceeding targets.
- Collaborate with cross-functional teams to align operational processes with sales, marketing, and supply chain objectives.
- Ensure compliance with industry regulations, safety standards, and company policies.
- Manage operational budgets effectively, optimizing resource allocation and minimizing costs.
- Foster a culture of continuous improvement, encouraging innovation and operational excellence among staff.
- Recruit, train, and develop the operations team to build a high-performing workforce.
- Prepare and present reports to executive management outlining operational performance and strategic initiatives.
- Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred).
- Minimum of 10 years of experience in operations management, with at least 5 years in a leadership role.
- Proven track record of successfully managing operations in a similar industry.
- Strong analytical and problem-solving skills.
- Excellent leadership and team management abilities.
- Exceptional communication and interpersonal skills.
- Proficient in operations management software and tools.
- Strong understanding of supply chain, logistics, and production processes.
- Ability to drive change and implement operational improvements.
- Results-oriented mindset with a focus on achieving business objectives.
Operations Director
Posted 14 days ago
Job Viewed
Job Description
Join to apply for the Operations Director role at Virtucruit
Role overview and details for the pre-launch phase of a transformative automotive platform.
Role OverviewThe Operations Director will oversee day-to-day execution, ensuring smooth business operations, vendor management, and process excellence.
Key Responsibilities- Operational Readiness: Build SOPs and processes for platform operations.
- Vendor Management: Establish contracts and SLAs with key suppliers.
- Process Excellence: Implement lean practices to optimize efficiency.
- Performance Metrics: Monitor KPIs across service delivery.
- Cross-Functional Alignment: Work with Product, Commercial, and Technology functions.
- 15+ years in operations management.
- Strong background in automotive, mobility, or logistics.
- Proven ability to build operational frameworks in pre-launch settings.
An influential role building the operational backbone of a new market leader.
Details- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Business Consulting and Services
Operations Director
Posted 17 days ago
Job Viewed
Job Description
Role Overview
VirtuCruit is working with a leading Saudi group to recruit an Operations Director for the pre-launch phase of a transformative automotive platform.
Role Overview
The Operations Director will oversee day-to-day execution, ensuring smooth business operations, vendor management, and process excellence.
Key Responsibilities- Operational Readiness : Build SOPs and processes for platform operations.
- Vendor Management : Establish contracts and SLAs with key suppliers.
- Process Excellence : Implement lean practices to optimize efficiency.
- Cross-Functional Alignment : Work with Product, Commercial, and Technology functions.
- 15+ years in operations management.
- Strong background in automotive, mobility, or logistics.
- Proven ability to build operational frameworks in pre-launch settings.
An influential role building the operational backbone of a new market leader.
Required Skills- Automotive Readiness
- Offers
- Operations
- Performance Metrics
- Logistics
- Business Operations
- Service Delivery
- Vendor Management
- Operations Management Metrics
- Suppliers
- Business Management
Operations Director
Posted 18 days ago
Job Viewed
Job Description
LAWAZEM is looking for a highly accomplished Operations Director to oversee and streamline all operational processes within the company. The Operations Director will be responsible for developing and implementing effective operational strategies, improving productivity, and enhancing overall efficiency across various departments. The ideal candidate will have extensive experience in operations management, strong leadership skills, and a proven ability to drive change and innovation.
Responsibilities- Develop and execute operational strategies that align with the company's goals and objectives
- Lead and manage daily operations across various departments including logistics, production, and customer service
- Identify and implement process improvements to enhance operational efficiency and productivity
- Monitor key performance indicators (KPIs) to ensure that operations are meeting or exceeding targets
- Collaborate with cross-functional teams to align operational processes with sales, marketing, and supply chain objectives
- Ensure compliance with industry regulations, safety standards, and company policies
- Manage operational budgets effectively, optimizing resource allocation and minimizing costs
- Foster a culture of continuous improvement, encouraging innovation and operational excellence among staff
- Recruit, train, and develop the operations team to build a high-performing workforce
- Prepare and present reports to executive management outlining operational performance and strategic initiatives
- Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred)
- Minimum of 10 years of experience in operations management, with at least 5 years in a leadership role
- Proven track record of successfully managing operations in a similar industry
- Strong analytical and problem-solving skills
- Excellent leadership and team management abilities
- Exceptional communication and interpersonal skills
- Proficient in operations management software and tools
- Strong understanding of supply chain, logistics, and production processes
- Ability to drive change and implement operational improvements
- Results-oriented mindset with a focus on achieving business objectives
- Director
- Full-time
- Other
- IT Services and IT Consulting
Operations Director
Posted 21 days ago
Job Viewed
Job Description
LAWAZEM is looking for a highly accomplished Operations Director to oversee and streamline all operational processes within the company. The Operations Director will be responsible for developing and implementing effective operational strategies, improving productivity, and enhancing overall efficiency across various departments. The ideal candidate will have extensive experience in operations management, strong leadership skills, and a proven ability to drive change and innovation.
** This role is based in Saudi Arabia - Riyadh.
Responsibilities:- Develop and execute operational strategies that align with the company’s goals and objectives.
- Lead and manage daily operations across various departments including logistics, production, and customer service.
- Identify and implement process improvements to enhance operational efficiency and productivity.
- Monitor key performance indicators (KPIs) to ensure that operations are meeting or exceeding targets.
- Collaborate with cross-functional teams to align operational processes with sales, marketing, and supply chain objectives.
- Ensure compliance with industry regulations, safety standards, and company policies.
- Manage operational budgets effectively, optimizing resource allocation and minimizing costs.
- Foster a culture of continuous improvement, encouraging innovation and operational excellence among staff.
- Recruit, train, and develop the operations team to build a high-performing workforce.
- Prepare and present reports to executive management outlining operational performance and strategic initiatives.
- Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred).
- Minimum of 10 years of experience in operations management, with at least 5 years in a leadership role.
- Proven track record of successfully managing operations in a similar industry.
- Strong analytical and problem-solving skills.
- Excellent leadership and team management abilities.
- Exceptional communication and interpersonal skills.
- Proficient in operations management software and tools.
- Strong understanding of supply chain, logistics, and production processes.
- Ability to drive change and implement operational improvements.
- Results-oriented mindset with a focus on achieving business objectives.
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Operations Director
Posted 18 days ago
Job Viewed
Job Description
LAWAZEM is looking for a highly accomplished Operations Director to oversee and streamline all operational processes within the company. The Operations Director will be responsible for developing and implementing effective operational strategies, improving productivity, and enhancing overall efficiency across various departments. The ideal candidate will have extensive experience in operations management, strong leadership skills, and a proven ability to drive change and innovation.
This role is based in Saudi Arabia - Riyadh.
Responsibilities:- Develop and execute operational strategies that align with the company's goals and objectives.
- Lead and manage daily operations across various departments including logistics, production, and customer service.
- Identify and implement process improvements to enhance operational efficiency and productivity.
- Monitor key performance indicators (KPIs) to ensure that operations are meeting or exceeding targets.
- Collaborate with cross-functional teams to align operational processes with sales, marketing, and supply chain objectives.
- Ensure compliance with industry regulations, safety standards, and company policies.
- Manage operational budgets effectively, optimizing resource allocation and minimizing costs.
- Foster a culture of continuous improvement, encouraging innovation and operational excellence among staff.
- Recruit, train, and develop the operations team to build a high-performing workforce.
- Prepare and present reports to executive management outlining operational performance and strategic initiatives.
- Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred).
- Minimum of 10 years of experience in operations management, with at least 5 years in a leadership role.
- Proven track record of successfully managing operations in a similar industry.
- Strong analytical and problem-solving skills.
- Excellent leadership and team management abilities.
- Exceptional communication and interpersonal skills.
- Proficient in operations management software and tools.
- Strong understanding of supply chain, logistics, and production processes.
- Ability to drive change and implement operational improvements.
- Results-oriented mindset with a focus on achieving business objectives.
Operations Director
Posted today
Job Viewed
Job Description
LAWAZEM is looking for a highly accomplished Operations Director to oversee and streamline all operational processes within the company. The Operations Director will be responsible for developing and implementing effective operational strategies, improving productivity, and enhancing overall efficiency across various departments. The ideal candidate will have extensive experience in operations management, strong leadership skills, and a proven ability to drive change and innovation.
** This role is based in Saudi Arabia - Riyadh.
Responsibilities:- Develop and execute operational strategies that align with the company’s goals and objectives.
- Lead and manage daily operations across various departments including logistics, production, and customer service.
- Identify and implement process improvements to enhance operational efficiency and productivity.
- Monitor key performance indicators (KPIs) to ensure that operations are meeting or exceeding targets.
- Collaborate with cross-functional teams to align operational processes with sales, marketing, and supply chain objectives.
- Ensure compliance with industry regulations, safety standards, and company policies.
- Manage operational budgets effectively, optimizing resource allocation and minimizing costs.
- Foster a culture of continuous improvement, encouraging innovation and operational excellence among staff.
- Recruit, train, and develop the operations team to build a high-performing workforce.
- Prepare and present reports to executive management outlining operational performance and strategic initiatives.
- Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred).
- Minimum of 10 years of experience in operations management, with at least 5 years in a leadership role.
- Proven track record of successfully managing operations in a similar industry.
- Strong analytical and problem-solving skills.
- Excellent leadership and team management abilities.
- Exceptional communication and interpersonal skills.
- Proficient in operations management software and tools.
- Strong understanding of supply chain, logistics, and production processes.
- Ability to drive change and implement operational improvements.
- Results-oriented mindset with a focus on achieving business objectives.
Operations Director
Posted today
Job Viewed
Job Description
Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you're looking for , webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.
Role Overview:
As we scale operations, we are looking for a strategic and execution-driven Operations Director to oversee day-to-day operations, implement scalable processes, and drive operational excellence. This role is pivotal in ensuring that our internal systems and processes are prepared to meet the challenges of rapid growth, while maintaining efficiency and alignment with our strategic goals.
Key Responsibilities :
Operational Strategy & Execution:
- Develop and implement operational plans that align with the company’s strategic objectives.
- Oversee the execution of critical projects to improve operational efficiency and scalability.
- Collaborate with leadership to define and execute on priorities during the company’s international expansion.
Process Improvement & Scalability:
- Identify inefficiencies in workflows and implement improvements to drive productivity.
- Develop and maintain scalable standard operating procedures (SOPs) across all key functions.
- Lead automation and optimization efforts to support rapid growth.
Cross-Functional Collaboration:
- Work closely with department leaders (e.g., Product, Sales, HR, IT) to ensure alignment of operational processes.
- Act as a central point of communication between departments for operational priorities and projects.
Team Leadership:
- Build, mentor, and manage a high-performing operations team, fostering a culture of accountability and excellence.
- Ensure clear role definitions, goals, and performance metrics for team members.
Metrics & Performance Management:
- Define and track key performance indicators (KPIs) for operational efficiency, scalability, and team performance.
- Deliver regular updates and insights to the COO on operational performance and areas for improvement.
Compliance & Risk Oversight:
- Ensure operational processes comply with legal and regulatory standards.
- Collaborate with the Compliance Officer or similar roles to mitigate risks and maintain adherence to governance policies.
Budget Management:
- Develop and manage the operations budget, ensuring resources are allocated effectively.
- Monitor operational spending and identify opportunities for cost savings without compromising quality.
- 5+ years of experience in operations management or a related role, preferably in a high-growth startup or scaling environment.
- Proven track record of building and optimizing processes to support growth.
- Experience managing cross-functional teams and driving operational alignment across departments.
- Strong strategic thinking and problem-solving skills with a focus on execution.
- Excellent project management and organizational abilities.
- Proficiency in data analysis tools and methods (e.g., Excel, BI platforms) to drive decisions.
- Exceptional interpersonal and communication skills, with the ability to influence stakeholders at all levels.
- Adaptable and resourceful, thriving in fast-paced and ambiguous environments.
- Bachelor’s degree in Business Administration, Operations Management, or a related field (MBA is a plus).