11 Management Consultancy jobs in Saudi Arabia
Director, Consult Partner - Public & Healthcare
Riyadh, Riyadh
Kyndryl
Posted 26 days ago
Job Viewed
Job Description
**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Kyndryl Consult is the fastest growing business within the organization and instrumental to the company's strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system.
As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization.
This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership.
**Contribute to Profitable Growth:**
-Drive significant financial outcomes through signings and revenue targets
-Ensure sustained growth and profitability, managing margin expectations and backlog growth
-Support the identification, pursuit and conversion of a pipeline of business development opportunities
-Undertake scoping and fee negotiation on engagements, while enduring profitability and understanding and containing risk
**Client Engagement:**
-Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives
-Leading C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement
-Demonstrate credibility and experience to advise and deliver on complex consulting engagement
-Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client references
**Operational Excellence:**
-Achieve individual and team utilization targets
-Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction
Leadership, Management, People
-Lead by example; Fostering a culture of continuous personal and professional development and challenging our people to be curious and innovative and supportive for each other. At the same time ensuring that all outcomes are commercially focused, value adding and effectively executed
**Strategic Contribution:**
-Utilize industry and technology expertise to shape and drive the company's strategic initiatives.
-Align with Kyndryl's strategic vision and contribute to its execution.
-Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry.
-Proactively develop thought leadership and intellectual capital
**Who You Are**
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Skills and Experience**
- 15+ years extensive experience in client engagement and relationship management at the CXO level
- Demonstrable ability to build and commercialize relationships with senior executives
- Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment
- Effective financial acumen with experience in driving revenue growth and managing margins
- Experience of managing or supporting high-value business development activities with senior stakeholders
- Deep understanding of industry trends and technology
- Sound personal brand and presence in the industry
- Demonstrated ability to innovate and drive change
- Industry experience with Public & Healthcare
- Fluency in English and Arabic
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Kyndryl Consult is the fastest growing business within the organization and instrumental to the company's strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system.
As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization.
This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership.
**Contribute to Profitable Growth:**
-Drive significant financial outcomes through signings and revenue targets
-Ensure sustained growth and profitability, managing margin expectations and backlog growth
-Support the identification, pursuit and conversion of a pipeline of business development opportunities
-Undertake scoping and fee negotiation on engagements, while enduring profitability and understanding and containing risk
**Client Engagement:**
-Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives
-Leading C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement
-Demonstrate credibility and experience to advise and deliver on complex consulting engagement
-Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client references
**Operational Excellence:**
-Achieve individual and team utilization targets
-Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction
Leadership, Management, People
-Lead by example; Fostering a culture of continuous personal and professional development and challenging our people to be curious and innovative and supportive for each other. At the same time ensuring that all outcomes are commercially focused, value adding and effectively executed
**Strategic Contribution:**
-Utilize industry and technology expertise to shape and drive the company's strategic initiatives.
-Align with Kyndryl's strategic vision and contribute to its execution.
-Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry.
-Proactively develop thought leadership and intellectual capital
**Who You Are**
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Skills and Experience**
- 15+ years extensive experience in client engagement and relationship management at the CXO level
- Demonstrable ability to build and commercialize relationships with senior executives
- Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment
- Effective financial acumen with experience in driving revenue growth and managing margins
- Experience of managing or supporting high-value business development activities with senior stakeholders
- Deep understanding of industry trends and technology
- Sound personal brand and presence in the industry
- Demonstrated ability to innovate and drive change
- Industry experience with Public & Healthcare
- Fluency in English and Arabic
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
0
Lead Applications Specialist - Solutions for Enterprise Imaging (SEI), Emerging Markets
Riyadh, Riyadh
GE HealthCare
Posted 26 days ago
Job Viewed
Job Description
**Job Description Summary**
As Lead Applications Specialist, you will provide expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. You will impact departmental operations and responsible for planning/execution. You will focus on execution of activities within an operating discipline covered by standard functional practices and procedures.
About GE HealthCare
GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
**Job Description**
**Essential Responsibilities:**
+ Contribute to the solution implementation with knowledge and experience of the specific industry domain (e.g. Radiology, Cardiology, VNA, Analytics).
+ Provide expert support during the pre-sales process, Implementation phase, analyze workflows, configure software applications, plan and deliver customer training, provide support during go-live and throughout the lifecycle of the solution. Deliver service offerings, such as process architecture and optimization, and maintain proper documentation (e.g. scope, design and workflows).
+ Developing in-depth knowledge of a technical discipline. Uses prior experience and acquired technical expertise to execute policy/strategy.
+ In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.
+ Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance. Uses prior experience and on-the-job training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.
+ Consults more senior team members for issues outside of defined instructions/parameters.
+ A job at this level requires good interpersonal skills and may be required to lead a junior team. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE HealthCare. Explains technical information to others.
**Required Qualifications:**
+ Education of bachelor's degree level or equivalent level of education.
+ Minimum 5+ years of proven experience in healthcare technology, workflows, customer support & delivery within healthcare IT organization and relevant systems.
+ Must be professional in MS office (specifically Excel & word), Basic DB understanding, writing SQL queries, DICOM, and HL7.
+ Strong oral and written communication skills.
+ Knowledge of the strategic and operational drivers of the business.
+ Strong knowledge of GE HealthCare SEI product.
+ Strong knowledge and experience in Hospital IT and workflows.
+ Strong analytical and strategic thinking skills.
+ Strong leadership, organizational and interpersonal skills
+ Ability to perform in a high-pressure environment (multi-tasking, handling multiple projects & customer support simultaneously, Flexible and being available whenever is needed)
+ Demonstrated problem solving and creative skills.
+ Must be Flexible and able to travel frequently (60%+ of the time) and based on the project needs.
+ Must be Fluent in Arabic and English (reading, writing & dialogue).
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare - Creating a world where healthcare has no limits
#LI-MA2
#LI-Hybrid
**Additional Information**
**Relocation Assistance Provided:** No
As Lead Applications Specialist, you will provide expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. You will impact departmental operations and responsible for planning/execution. You will focus on execution of activities within an operating discipline covered by standard functional practices and procedures.
About GE HealthCare
GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
**Job Description**
**Essential Responsibilities:**
+ Contribute to the solution implementation with knowledge and experience of the specific industry domain (e.g. Radiology, Cardiology, VNA, Analytics).
+ Provide expert support during the pre-sales process, Implementation phase, analyze workflows, configure software applications, plan and deliver customer training, provide support during go-live and throughout the lifecycle of the solution. Deliver service offerings, such as process architecture and optimization, and maintain proper documentation (e.g. scope, design and workflows).
+ Developing in-depth knowledge of a technical discipline. Uses prior experience and acquired technical expertise to execute policy/strategy.
+ In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.
+ Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance. Uses prior experience and on-the-job training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.
+ Consults more senior team members for issues outside of defined instructions/parameters.
+ A job at this level requires good interpersonal skills and may be required to lead a junior team. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE HealthCare. Explains technical information to others.
**Required Qualifications:**
+ Education of bachelor's degree level or equivalent level of education.
+ Minimum 5+ years of proven experience in healthcare technology, workflows, customer support & delivery within healthcare IT organization and relevant systems.
+ Must be professional in MS office (specifically Excel & word), Basic DB understanding, writing SQL queries, DICOM, and HL7.
+ Strong oral and written communication skills.
+ Knowledge of the strategic and operational drivers of the business.
+ Strong knowledge of GE HealthCare SEI product.
+ Strong knowledge and experience in Hospital IT and workflows.
+ Strong analytical and strategic thinking skills.
+ Strong leadership, organizational and interpersonal skills
+ Ability to perform in a high-pressure environment (multi-tasking, handling multiple projects & customer support simultaneously, Flexible and being available whenever is needed)
+ Demonstrated problem solving and creative skills.
+ Must be Flexible and able to travel frequently (60%+ of the time) and based on the project needs.
+ Must be Fluent in Arabic and English (reading, writing & dialogue).
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare - Creating a world where healthcare has no limits
#LI-MA2
#LI-Hybrid
**Additional Information**
**Relocation Assistance Provided:** No
This advertiser has chosen not to accept applicants from your region.
1
Immigration Consultant, Business Mobility Services
Riyadh, Riyadh
Amazon
Posted 26 days ago
Job Viewed
Job Description
Description
Amazon's Immigration Team is growing its best-in-class team to deliver exceptional immigration support to Amazon businesses, employees and candidates across the MENA region. The team of consultants, specialists and experienced immigration subject matter experts act as strategic partners and consultants to Amazon business leaders and partner teams. The team centrally manages immigration filings and the vendors that support Amazon, and delivers projects to improve the cost, quality and compliance for immigration services at Amazon.
We are seeking an experienced Immigration Consultant to support the needs of our growing KSA immigration team based in Riyadh. In this role, you will be responsible for the daily immigration service execution as part of the KSA immigration case working team. The team execute a high-volume of cases, managing immigration requirements for sponsored employees across different jurisdictions and their family members.
This is a case working role where you will acts as the single point of contact throughout an employee's KSA immigration lifecycle.
Key job responsibilities
- Filing and executing immigration cases, coordinating between recruitment, onboarding and other HR stakeholders and government authorities; formulating and executing the best possible immigration strategy for each employee.
- Manage a high caseload of applications. A typical caseload would be 45-50 cases comprising of new Visas, renewals, cancelations and amendments of work permits and residency visas; each filing includes sub-applications related to work permit, entry permit, medical test, Iqama and residency for each applicant.
- Coordinate with other team members of the team for drafting and submission, payment of government fees and collection of documents/approval notices.
- Manage a high volume of communications with the employees and several internal groups while meeting the team respond SLA within a single business day or sooner, depending on the case timelines.
- Participate in formulating action plans to resolve issues.
- Contribute to, and drive, process improvement initiatives, beginning with identifying defects or evaluating customer complaints but also considering where the team can increase efficiency and continuously upscale the quality of service.
Basic Qualifications
- 3+ years of human resources experience
- Knowledge of HR systems
- Experience in KSA Immigration processes with broad knowledge of various Visa Types, FIling & Documentation requirements.
- Experience working directly with customers and handling all communication and interactions.
- Experience in working with right to work, work authorization and human resource processes through the employee lifecycle.
- Excellent written and verbal communication skills
- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards.
Preferred Qualifications
- Master's Degree in related field.
- Proven ability to identify process defects, make recommendations for process improvements, and implement process improvements.
- Experience resolving complex immigration issues independently and taking ownership in unfamiliar or ambiguous circumstances
- Experience managing third party immigration vendors
- strong problem-solving skills, critical thinking, and self-initiative
- Excellent knowledge of employment laws
- Excellent written, verbal communication, interpersonal skills; high quality document and report preparation
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon's Immigration Team is growing its best-in-class team to deliver exceptional immigration support to Amazon businesses, employees and candidates across the MENA region. The team of consultants, specialists and experienced immigration subject matter experts act as strategic partners and consultants to Amazon business leaders and partner teams. The team centrally manages immigration filings and the vendors that support Amazon, and delivers projects to improve the cost, quality and compliance for immigration services at Amazon.
We are seeking an experienced Immigration Consultant to support the needs of our growing KSA immigration team based in Riyadh. In this role, you will be responsible for the daily immigration service execution as part of the KSA immigration case working team. The team execute a high-volume of cases, managing immigration requirements for sponsored employees across different jurisdictions and their family members.
This is a case working role where you will acts as the single point of contact throughout an employee's KSA immigration lifecycle.
Key job responsibilities
- Filing and executing immigration cases, coordinating between recruitment, onboarding and other HR stakeholders and government authorities; formulating and executing the best possible immigration strategy for each employee.
- Manage a high caseload of applications. A typical caseload would be 45-50 cases comprising of new Visas, renewals, cancelations and amendments of work permits and residency visas; each filing includes sub-applications related to work permit, entry permit, medical test, Iqama and residency for each applicant.
- Coordinate with other team members of the team for drafting and submission, payment of government fees and collection of documents/approval notices.
- Manage a high volume of communications with the employees and several internal groups while meeting the team respond SLA within a single business day or sooner, depending on the case timelines.
- Participate in formulating action plans to resolve issues.
- Contribute to, and drive, process improvement initiatives, beginning with identifying defects or evaluating customer complaints but also considering where the team can increase efficiency and continuously upscale the quality of service.
Basic Qualifications
- 3+ years of human resources experience
- Knowledge of HR systems
- Experience in KSA Immigration processes with broad knowledge of various Visa Types, FIling & Documentation requirements.
- Experience working directly with customers and handling all communication and interactions.
- Experience in working with right to work, work authorization and human resource processes through the employee lifecycle.
- Excellent written and verbal communication skills
- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards.
Preferred Qualifications
- Master's Degree in related field.
- Proven ability to identify process defects, make recommendations for process improvements, and implement process improvements.
- Experience resolving complex immigration issues independently and taking ownership in unfamiliar or ambiguous circumstances
- Experience managing third party immigration vendors
- strong problem-solving skills, critical thinking, and self-initiative
- Excellent knowledge of employment laws
- Excellent written, verbal communication, interpersonal skills; high quality document and report preparation
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
2
Director - Salesforce - Technology Consulting
Riyadh, Riyadh
EY
Posted today
Job Viewed
Job Description
EY advises clients to understand, architect, select and implement bleeding edge solutions required to efficiently run their businesses, with a focus on Digital and Cloud. These service areas span E-commerce, Solution Architecture, Mobile Applications, Digital Platform Architecture, Digital Technology Strategy, and Digital IT Operations.
**The opportunity**
This is a rapidly growing area, so you will have plenty of opportunity to spread your wings and develop your skillset to keep up with the ever-growing demands of the digital landscape. Most of your time will be spent embedded with our clients’ team and we’ll look to you to provide our clients with a unique business perspective on how they must continue to innovate and remain competitive in this ever-changing industry.
**Your key responsibilities**
You will focus on the evaluation, design, customization and optimization of Digital and Cloud based solutions. You will team with various EY groups with digital capabilities to pursue and deliver digital engagements and deliver solutions that will bring our client’s digital vision and strategy to life.
**Skills and attributes for success**
- Developing cohesive, compelling strategic visions for our clients that guide their overall business plans
- Communicating strategic visions to our clients, and help them and their business development teams socialize the strategy to the greater organization
- Assessing client business models and identify new revenue opportunities within the context of brand, market, user, financial, and technology constraints
- Collaborating closely with EY design, architecture, technology and cross-service line teams to ensure business requirements are deeply integrated into the user experience
- Participating in pitches and business development
- Contributing to domain expertise, thought leadership, and EY acumen through the development of first party research
- Maintaining points of view across MENA Consulting sectors and digital capabilities from 3rd party sources and internal EY experiences
- Partnering with client services to help grow key large accounts and ensure client satisfaction
**To qualify for the role, you must have**
- Bachelor's degree and 10 or more years of related work experience
- 8 or more years of experience in at least three of the following areas with a focus on The Internet of Things and XaaS: solution architecture, ERP software solutions, CRM software solutions, e-commerce, content management, big data and analytics, digital supply chain, cloud technology delivery, web development, social media integration and solutions, social experience management and search, knowledge management software, user experience and design, emerging collaborative solutions including content management and enterprise data migration.
- 5 or more years of significant technical and functional experience in at least one of the following platforms: Microsoft Office 365, Microsoft Azure, or SharePoint; Customer solutions such as Dynamics, Salesforce, or Sprinklr; Digital Content Management Solutions, such as Adobe, SiteCore, WordPress, Hippo or Drupal; Enterprise solutions, such as GE (Proficy), JDA, NetSuite, or SAP Hybris; and Mobile technologies such as iOS and Android OS
- Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating enterprise business processes with technology skills
- Knowledge of leading practices, benchmarking, peer company environments and prior consulting experience relevant to industry specific business and technology functions
- 5 or more years working in Salesforce (Sales, Service, Platform, Experience or Analytics Cloud)
- Willingness to travel based on client needs
**Ideally, you’ll also have**
- Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics desired; Master’s degree in one of these areas preferred
- Certifications highly preferred
**What we look for**
We’re interested in passionate leaders with a strong vision and a desire to stay on top of trends in the Digital and Emerging Technology space. If you have a strong passion for helping businesses achieve their digital strategy, this role is for you.
**The opportunity**
This is a rapidly growing area, so you will have plenty of opportunity to spread your wings and develop your skillset to keep up with the ever-growing demands of the digital landscape. Most of your time will be spent embedded with our clients’ team and we’ll look to you to provide our clients with a unique business perspective on how they must continue to innovate and remain competitive in this ever-changing industry.
**Your key responsibilities**
You will focus on the evaluation, design, customization and optimization of Digital and Cloud based solutions. You will team with various EY groups with digital capabilities to pursue and deliver digital engagements and deliver solutions that will bring our client’s digital vision and strategy to life.
**Skills and attributes for success**
- Developing cohesive, compelling strategic visions for our clients that guide their overall business plans
- Communicating strategic visions to our clients, and help them and their business development teams socialize the strategy to the greater organization
- Assessing client business models and identify new revenue opportunities within the context of brand, market, user, financial, and technology constraints
- Collaborating closely with EY design, architecture, technology and cross-service line teams to ensure business requirements are deeply integrated into the user experience
- Participating in pitches and business development
- Contributing to domain expertise, thought leadership, and EY acumen through the development of first party research
- Maintaining points of view across MENA Consulting sectors and digital capabilities from 3rd party sources and internal EY experiences
- Partnering with client services to help grow key large accounts and ensure client satisfaction
**To qualify for the role, you must have**
- Bachelor's degree and 10 or more years of related work experience
- 8 or more years of experience in at least three of the following areas with a focus on The Internet of Things and XaaS: solution architecture, ERP software solutions, CRM software solutions, e-commerce, content management, big data and analytics, digital supply chain, cloud technology delivery, web development, social media integration and solutions, social experience management and search, knowledge management software, user experience and design, emerging collaborative solutions including content management and enterprise data migration.
- 5 or more years of significant technical and functional experience in at least one of the following platforms: Microsoft Office 365, Microsoft Azure, or SharePoint; Customer solutions such as Dynamics, Salesforce, or Sprinklr; Digital Content Management Solutions, such as Adobe, SiteCore, WordPress, Hippo or Drupal; Enterprise solutions, such as GE (Proficy), JDA, NetSuite, or SAP Hybris; and Mobile technologies such as iOS and Android OS
- Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating enterprise business processes with technology skills
- Knowledge of leading practices, benchmarking, peer company environments and prior consulting experience relevant to industry specific business and technology functions
- 5 or more years working in Salesforce (Sales, Service, Platform, Experience or Analytics Cloud)
- Willingness to travel based on client needs
**Ideally, you’ll also have**
- Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics desired; Master’s degree in one of these areas preferred
- Certifications highly preferred
**What we look for**
We’re interested in passionate leaders with a strong vision and a desire to stay on top of trends in the Digital and Emerging Technology space. If you have a strong passion for helping businesses achieve their digital strategy, this role is for you.
This advertiser has chosen not to accept applicants from your region.
3
Customer Experience Consultant
Riyadh, Riyadh
Devoteam
Posted today
Job Viewed
Job Description
Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future.
With 25 years’ experience and more than 8,500 employees across Europe, the Middle East and Africa, Devoteam promotes responsible tech for people and works to create better change.
Creative tech for Better Change.
As a Customer Experience (CX) Consultant, you will play a pivotal role in enhancing customer satisfaction and loyalty by analyzing and optimizing every touchpoint of the customer journey. You will collaborate with cross-functional teams to develop strategies and implement initiatives aimed at improving the overall customer experience. Through your expertise in CX methodologies and data-driven insights, you will drive meaningful change and foster a customer-centric culture within the organization.
**Responsibilities**:
- Conduct thorough assessments of current customer experiences across all channels and touchpoints.
- Develop comprehensive CX strategies and roadmaps aligned with business objectives and customer needs.
- Utilize customer feedback, journey mapping, and data analytics to identify pain points and opportunities for improvement.
- Collaborate with internal stakeholders to prioritize and implement initiatives that enhance the end-to-end customer journey.
- Design and implement measurement frameworks and KPIs to track the effectiveness of CX initiatives and drive continuous improvement.
- Provide guidance and support to teams across the organization to ensure consistency and alignment with CX goals and standards.
- Stay updated on industry trends, best practices, and emerging technologies in the field of customer experience
- Lead training sessions and workshops to educate teams on CX principles and methodologies.
- Serve as a trusted advisor to senior leadership, providing insights and recommendations to drive strategic decision-making and business growth.
- 2 - 5 years of experience
- Analytical and problem solving skills
- Customer Journeys Modeling
- Excellent Communication Skills
- Consulting background
- Bachelor's Degree in Media, Marketing, Business administration or any related field
With 25 years’ experience and more than 8,500 employees across Europe, the Middle East and Africa, Devoteam promotes responsible tech for people and works to create better change.
Creative tech for Better Change.
As a Customer Experience (CX) Consultant, you will play a pivotal role in enhancing customer satisfaction and loyalty by analyzing and optimizing every touchpoint of the customer journey. You will collaborate with cross-functional teams to develop strategies and implement initiatives aimed at improving the overall customer experience. Through your expertise in CX methodologies and data-driven insights, you will drive meaningful change and foster a customer-centric culture within the organization.
**Responsibilities**:
- Conduct thorough assessments of current customer experiences across all channels and touchpoints.
- Develop comprehensive CX strategies and roadmaps aligned with business objectives and customer needs.
- Utilize customer feedback, journey mapping, and data analytics to identify pain points and opportunities for improvement.
- Collaborate with internal stakeholders to prioritize and implement initiatives that enhance the end-to-end customer journey.
- Design and implement measurement frameworks and KPIs to track the effectiveness of CX initiatives and drive continuous improvement.
- Provide guidance and support to teams across the organization to ensure consistency and alignment with CX goals and standards.
- Stay updated on industry trends, best practices, and emerging technologies in the field of customer experience
- Lead training sessions and workshops to educate teams on CX principles and methodologies.
- Serve as a trusted advisor to senior leadership, providing insights and recommendations to drive strategic decision-making and business growth.
- 2 - 5 years of experience
- Analytical and problem solving skills
- Customer Journeys Modeling
- Excellent Communication Skills
- Consulting background
- Bachelor's Degree in Media, Marketing, Business administration or any related field
This advertiser has chosen not to accept applicants from your region.
4
Senior Professional Services Consultant
Fortra, LLC
Posted today
Job Viewed
Job Description
**Problem Solvers. Proactive Protectors. Relentless Allies.**
**Ready to join us? Let's get started.**
The Senior Professional Services Consultant is responsible for deploying software solutions within our customer base in the field. This position is a customer facing consulting role that requires exceptional collaborative skills and the ability to build strong partnerships with various cross-functional groups throughout our customer base and within the business. This role requires the ability to travel extensively and work directly with customers on a regular basis. Occasionally, this position will require delivery of formal training to customers and partners on projects.
**WHAT YOU'LL DO**
- Ability to troubleshoot technical issues to resolve customer problems
- Develop custom scripts, utilities, or integrations to fulfill customer needs
- Collect infrastructure technical requirements, create implementation and production deployment procedures for Fortra products to interoperate and work within customer’s environment
- Understands department goals and current processes and can recommend the use of new or existing tools to achieve those goals.
- Deliver services and support both onsite and remote
- Assists in onboarding new Technical Consulting team members, as requested, by training him/her on processes and/or projects. Acts as the main mentor and go-to for the new hire. Is the first to field any culture or work-related questions.
- Supports new and existing clients in more complex set ups and usage scenarios of the purchased software.
- SME in one or more 3rd party technologies
- Authority to act within defined policies inside area of expertise/knowledge as directed
- Regularly employs consultative selling techniques during customer interactions and identifies selling opportunities (software and services) with customers. Builds strong customer relationships that encourage additional services work with customers
- Called on to support junior members to manage external stakeholders through conflict resolution
- Often delivers product training
- Support Services revenue objectives by maintaining 75% billable utilization
- Other duties as assigned
**QUALIFICATIONS**
- 4-6 years of experience
- High level independence
- Advanced technical skills
- Ability to identify selling opportunities with customers and build strong relationships
- Excellent communication skills with both technical and non-technical audiences
- Actively seeks constructive feedback on own performance
- Ability to supervise others
- Executes tasks in a timely manner with mínimal revisions needed
- Proactive, able to prioritize and solution oriented
**About Us**
This is Fortra, where we're making a difference by offering a best-in-class solutions portfolio, proactively adapting to the ever-evolving cybersecurity threat landscape, and putting people first. Fortra is a cybersecurity company like no other. We're known for our innovative software and services, world-class support, and the commitment and satisfaction of employees across the globe. Our approach is different, and we’re proud of that. For more information about what it's like to work for us, and learn about our culture, benefits, or perks, connect with us on LinkedIn.
**We Are Fortra**
Our people make us great. Our employees are a resilient and diverse group of global problem solvers, proactive protectors, and relentless allies, empowered to show up every day authentically, ready to fight the good fight with Fortra. Here at Fortra, we believe we're stronger when we're all stronger. That's why we're committed to supporting and empowering our employees through a host of offerings, including competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!
Visit our website to learn more about why employees choose to work for Fortra. Remember to check out our Glassdoor to learn what our employees are saying and connect with us on LinkedIn.
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.
**Ready to join us? Let's get started.**
The Senior Professional Services Consultant is responsible for deploying software solutions within our customer base in the field. This position is a customer facing consulting role that requires exceptional collaborative skills and the ability to build strong partnerships with various cross-functional groups throughout our customer base and within the business. This role requires the ability to travel extensively and work directly with customers on a regular basis. Occasionally, this position will require delivery of formal training to customers and partners on projects.
**WHAT YOU'LL DO**
- Ability to troubleshoot technical issues to resolve customer problems
- Develop custom scripts, utilities, or integrations to fulfill customer needs
- Collect infrastructure technical requirements, create implementation and production deployment procedures for Fortra products to interoperate and work within customer’s environment
- Understands department goals and current processes and can recommend the use of new or existing tools to achieve those goals.
- Deliver services and support both onsite and remote
- Assists in onboarding new Technical Consulting team members, as requested, by training him/her on processes and/or projects. Acts as the main mentor and go-to for the new hire. Is the first to field any culture or work-related questions.
- Supports new and existing clients in more complex set ups and usage scenarios of the purchased software.
- SME in one or more 3rd party technologies
- Authority to act within defined policies inside area of expertise/knowledge as directed
- Regularly employs consultative selling techniques during customer interactions and identifies selling opportunities (software and services) with customers. Builds strong customer relationships that encourage additional services work with customers
- Called on to support junior members to manage external stakeholders through conflict resolution
- Often delivers product training
- Support Services revenue objectives by maintaining 75% billable utilization
- Other duties as assigned
**QUALIFICATIONS**
- 4-6 years of experience
- High level independence
- Advanced technical skills
- Ability to identify selling opportunities with customers and build strong relationships
- Excellent communication skills with both technical and non-technical audiences
- Actively seeks constructive feedback on own performance
- Ability to supervise others
- Executes tasks in a timely manner with mínimal revisions needed
- Proactive, able to prioritize and solution oriented
**About Us**
This is Fortra, where we're making a difference by offering a best-in-class solutions portfolio, proactively adapting to the ever-evolving cybersecurity threat landscape, and putting people first. Fortra is a cybersecurity company like no other. We're known for our innovative software and services, world-class support, and the commitment and satisfaction of employees across the globe. Our approach is different, and we’re proud of that. For more information about what it's like to work for us, and learn about our culture, benefits, or perks, connect with us on LinkedIn.
**We Are Fortra**
Our people make us great. Our employees are a resilient and diverse group of global problem solvers, proactive protectors, and relentless allies, empowered to show up every day authentically, ready to fight the good fight with Fortra. Here at Fortra, we believe we're stronger when we're all stronger. That's why we're committed to supporting and empowering our employees through a host of offerings, including competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!
Visit our website to learn more about why employees choose to work for Fortra. Remember to check out our Glassdoor to learn what our employees are saying and connect with us on LinkedIn.
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.
This advertiser has chosen not to accept applicants from your region.
5
Fraud Consultant (Minimum 2 Years of Experience)
Riyadh, Riyadh
Messilat
Posted today
Job Viewed
Job Description
**Key Responsibilities**
- Conduct thorough investigations of suspicious activities and transactions.
- Analyze data to identify trends, patterns, and anomalies indicative of fraudulent behavior.
- Develop and maintain fraud detection models and tools.
- Respond promptly to fraud incidents, conducting detailed investigations.
- Coordinate with internal and external stakeholders to manage fraud cases.
- Prepare detailed reports on findings and recommend corrective actions.
- Design and implement fraud prevention strategies and controls.
- Conduct risk assessments to identify potential vulnerabilities.
- Provide recommendations for improving internal controls and reducing fraud risk.
- Develop and deliver training programs on fraud awareness and prevention.
- Keep the organization informed about the latest fraud trends and best practices.
- Collaborate with other departments to promote a culture of fraud awareness.
- Ensure compliance with relevant laws and regulations related to fraud prevention.
- Assist in the preparation of documentation for regulatory audits and reviews.
- Work closely with the IT department to enhance fraud detection systems.
- Collaborate with legal and compliance teams on fraud-related matters.
**Requirements**:
- Bachelor’s degree in Finance, Accounting, Business Administration, Computer Science, or a related field.
- Prior experience with Group-IB tools and methodologies
- Advanced degree or professional certifications are a plus.
**Professional Certifications**:
- **Certified Fraud Examiner (CFE) or equivalent Mandatory**:
- CISSP, CISM, Certified Anti-Money Laundering Specialist, CAMS or GCFA are optional but beneficial.
**Experience**:
- experience in **fraud investigation, risk management**, or a related field.
- Proven track record of successfully **managing and mitigating fraud risks.**:
- Experience with **fraud detection tools** and data analysis software.
**Preferred Qualifications**
- Experience working in the financial services industry.
- Familiarity with **digital forensics and incident response practices.**:
- Knowledge of cybersecurity principles and practices.
We thank all applicants for their interest in joining Messilat, but only those selected for an interview will be contacted.
- Conduct thorough investigations of suspicious activities and transactions.
- Analyze data to identify trends, patterns, and anomalies indicative of fraudulent behavior.
- Develop and maintain fraud detection models and tools.
- Respond promptly to fraud incidents, conducting detailed investigations.
- Coordinate with internal and external stakeholders to manage fraud cases.
- Prepare detailed reports on findings and recommend corrective actions.
- Design and implement fraud prevention strategies and controls.
- Conduct risk assessments to identify potential vulnerabilities.
- Provide recommendations for improving internal controls and reducing fraud risk.
- Develop and deliver training programs on fraud awareness and prevention.
- Keep the organization informed about the latest fraud trends and best practices.
- Collaborate with other departments to promote a culture of fraud awareness.
- Ensure compliance with relevant laws and regulations related to fraud prevention.
- Assist in the preparation of documentation for regulatory audits and reviews.
- Work closely with the IT department to enhance fraud detection systems.
- Collaborate with legal and compliance teams on fraud-related matters.
**Requirements**:
- Bachelor’s degree in Finance, Accounting, Business Administration, Computer Science, or a related field.
- Prior experience with Group-IB tools and methodologies
- Advanced degree or professional certifications are a plus.
**Professional Certifications**:
- **Certified Fraud Examiner (CFE) or equivalent Mandatory**:
- CISSP, CISM, Certified Anti-Money Laundering Specialist, CAMS or GCFA are optional but beneficial.
**Experience**:
- experience in **fraud investigation, risk management**, or a related field.
- Proven track record of successfully **managing and mitigating fraud risks.**:
- Experience with **fraud detection tools** and data analysis software.
**Preferred Qualifications**
- Experience working in the financial services industry.
- Familiarity with **digital forensics and incident response practices.**:
- Knowledge of cybersecurity principles and practices.
We thank all applicants for their interest in joining Messilat, but only those selected for an interview will be contacted.
This advertiser has chosen not to accept applicants from your region.
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6
Subject Matter Expert - Specialization Automotive
Jeddah, Makkah
TUV Rheinland Arabia LLC
Posted today
Job Viewed
Job Description
**Position Title**:
**Subject Matter Expert - Specialization Automotive Maintenance**
**Job Type**:
Full-time, Permanent
**Location of Work**:
Jeddah, Saudi Arabia
**Background**:
We are currently establishing a new automotive Academy in Saudi Arabia with a strong focus on topics related to advanced manufacturing and electro-mobility. To set up, develop and operate the Academy we are currently looking for **multiple technical experts** in different disciplines.
**Required from**:
Starting date will be ASAP
**Responsibilities and Tasks**:
The specialist in the discipline **Automotive Maintenance/Service/Dealership** is part of the team of training experts with the following tasks and responsibilities:
- You are able to develop and document training programs, covering the documentation of related training modules, module descriptions, teaching materials, competence assessment standards, selection of training hardware and operating the technical hardware
- You are responsible for preparing and delivering practical trainings in a fully equipped technical training centre, leading and moderating classroom teaching
- You integrate best industry practice into the training programs
**Requirements**:
- Minimum 3 years of working experience in the automotive industry
- Practical work experience in the field of automotive maintenance: wheels and tires, steering and braking, body repair, smart repair, glass repair, HVAC, lighting.
- Good communication and presentation skills
- Able to communicate and deliver trainings in English language
**Job Types**: Full-time, Permanent
Ability to commute/relocate:
- Jeddah: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Automotive industry: 3 years (preferred)
**Subject Matter Expert - Specialization Automotive Maintenance**
**Job Type**:
Full-time, Permanent
**Location of Work**:
Jeddah, Saudi Arabia
**Background**:
We are currently establishing a new automotive Academy in Saudi Arabia with a strong focus on topics related to advanced manufacturing and electro-mobility. To set up, develop and operate the Academy we are currently looking for **multiple technical experts** in different disciplines.
**Required from**:
Starting date will be ASAP
**Responsibilities and Tasks**:
The specialist in the discipline **Automotive Maintenance/Service/Dealership** is part of the team of training experts with the following tasks and responsibilities:
- You are able to develop and document training programs, covering the documentation of related training modules, module descriptions, teaching materials, competence assessment standards, selection of training hardware and operating the technical hardware
- You are responsible for preparing and delivering practical trainings in a fully equipped technical training centre, leading and moderating classroom teaching
- You integrate best industry practice into the training programs
**Requirements**:
- Minimum 3 years of working experience in the automotive industry
- Practical work experience in the field of automotive maintenance: wheels and tires, steering and braking, body repair, smart repair, glass repair, HVAC, lighting.
- Good communication and presentation skills
- Able to communicate and deliver trainings in English language
**Job Types**: Full-time, Permanent
Ability to commute/relocate:
- Jeddah: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Automotive industry: 3 years (preferred)
This advertiser has chosen not to accept applicants from your region.
7
Data Governance Consultant
Riyadh, Riyadh
Devoteam
Posted today
Job Viewed
Job Description
**Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future.
**With 25 years’ experience and more than 8,500 employees across Europe, the Middle East and Africa, Devoteam promotes responsible tech for people and works to create better change.
**Creative tech for Better Change.**
- Design & implement the data governanceframework and operating model and roles and responsibilities.
- Design & implement the data governance process workflows
- Conduct requirement gathering, business analysis, and any data architecture activities with the data governance
- Participate in the data maturity assessment sessions and gap analysis. - Participate in alignment with EA teams and data strategy across the organization.
- Coordinate with the project teams and others to ensure that data standards and models align with the overall enterprise architecture and applicable standards.
- Define roles and responsibilities related to data governance and data quality, develop related processes and procedures, and establish a common understanding and visibility of all agency data assets.
- Develop a strong working relationship with the appropriate business users and provide business-impact-driven analysis and communicate results to stakeholders.
- Bacholers degree in IT or business administration or any related majors
- DAMA, Informatica, Collibra certificates
- **Fluent in English. Fluency in Arabic is highly desirable
**With 25 years’ experience and more than 8,500 employees across Europe, the Middle East and Africa, Devoteam promotes responsible tech for people and works to create better change.
**Creative tech for Better Change.**
- Design & implement the data governanceframework and operating model and roles and responsibilities.
- Design & implement the data governance process workflows
- Conduct requirement gathering, business analysis, and any data architecture activities with the data governance
- Participate in the data maturity assessment sessions and gap analysis. - Participate in alignment with EA teams and data strategy across the organization.
- Coordinate with the project teams and others to ensure that data standards and models align with the overall enterprise architecture and applicable standards.
- Define roles and responsibilities related to data governance and data quality, develop related processes and procedures, and establish a common understanding and visibility of all agency data assets.
- Develop a strong working relationship with the appropriate business users and provide business-impact-driven analysis and communicate results to stakeholders.
- Bacholers degree in IT or business administration or any related majors
- DAMA, Informatica, Collibra certificates
- **Fluent in English. Fluency in Arabic is highly desirable
This advertiser has chosen not to accept applicants from your region.
8
Senior Business Analyst
247Labs
Posted today
Job Viewed
Job Description
**Key Responsibilities**:
- **Requirement Gathering**:
- Conduct thorough requirements gathering sessions with stakeholders to understand business needs and document detailed business requirements.
- **BPMN Standards and Business Process Modeling**:
- Utilize BPMN (Business Process Model and Notation) standards to model business processes, ensuring clarity and alignment with business objectives.
- Develop comprehensive business process models to represent the current and future states of business processes.
- **Document Creation**:
- Develop detailed SRS (Software Requirements Specifications), BRD (Business Requirements Documents), user stories, user journeys, flow charts, IA (Information Architecture), site maps, and other BA documents.
- **Use Cases and User Stories**:
- Create comprehensive use cases and user stories to communicate requirements to the technical team effectively.
- **Liaison Role**:
- Act as the bridge between business stakeholders and the technical team, facilitating clear and effective communication.
- Translate business requirements into technical specifications and ensure mutual understanding among all parties.
- **Stakeholder Engagement**:
- Engage with various stakeholders, including business leaders, technical teams, and external partners, to gather requirements, provide updates, and resolve issues.
- **Documentation**:
- Create and maintain detailed documentation, including requirements documents, process flows, and functional specifications.
- **Project Support**:
- Provide support throughout the project lifecycle, from initial concept and requirements gathering to testing and implementation.
- Assist in the development of project plans and timelines, ensuring project milestones are met.
- **Quality Assurance**:
- Collaborate with QA teams to ensure that developed solutions meet the business requirements and quality standards.
- **Training and Support**:
- Provide training and support to end-users and stakeholders to ensure successful adoption of new systems and processes.
**Required Qualifications**:
- Bachelor’s or Master’s degree in Business Administration, Information Systems, or a related field.
- 7+ years of experience as a Business Analyst, with a focus on BPMN standards and enterprise-level projects.
- Proven experience in requirement gathering, use case development, and user story creation.
- Strong understanding of BPMN (Business Process Model and Notation) standards and business process modeling.
- Extensive experience in creating SRS, BRD, user stories, user journeys, flow charts, IA, site maps, and other BA documents.
- Excellent communication skills in both Arabic and English.
- Demonstrable experience acting as a liaison between business and technical teams.
- Exceptional problem-solving skills and attention to detail.
- Strong interpersonal skills, with the ability to build and maintain relationships with stakeholders.
- Experience with project management methodologies and tools.
- Ability to write clear, concise, and comprehensive documentation.
- Proficiency with business analysis tools and software.
**Desirable Skills**:
- Certification in business analysis (e.g., CBAP, PMI-PBA).
- Experience in agile methodologies and working in agile environments.
- Familiarity with software development processes and lifecycle.
**Language**:
- Are you fluent in Arabic? (required)
- **Requirement Gathering**:
- Conduct thorough requirements gathering sessions with stakeholders to understand business needs and document detailed business requirements.
- **BPMN Standards and Business Process Modeling**:
- Utilize BPMN (Business Process Model and Notation) standards to model business processes, ensuring clarity and alignment with business objectives.
- Develop comprehensive business process models to represent the current and future states of business processes.
- **Document Creation**:
- Develop detailed SRS (Software Requirements Specifications), BRD (Business Requirements Documents), user stories, user journeys, flow charts, IA (Information Architecture), site maps, and other BA documents.
- **Use Cases and User Stories**:
- Create comprehensive use cases and user stories to communicate requirements to the technical team effectively.
- **Liaison Role**:
- Act as the bridge between business stakeholders and the technical team, facilitating clear and effective communication.
- Translate business requirements into technical specifications and ensure mutual understanding among all parties.
- **Stakeholder Engagement**:
- Engage with various stakeholders, including business leaders, technical teams, and external partners, to gather requirements, provide updates, and resolve issues.
- **Documentation**:
- Create and maintain detailed documentation, including requirements documents, process flows, and functional specifications.
- **Project Support**:
- Provide support throughout the project lifecycle, from initial concept and requirements gathering to testing and implementation.
- Assist in the development of project plans and timelines, ensuring project milestones are met.
- **Quality Assurance**:
- Collaborate with QA teams to ensure that developed solutions meet the business requirements and quality standards.
- **Training and Support**:
- Provide training and support to end-users and stakeholders to ensure successful adoption of new systems and processes.
**Required Qualifications**:
- Bachelor’s or Master’s degree in Business Administration, Information Systems, or a related field.
- 7+ years of experience as a Business Analyst, with a focus on BPMN standards and enterprise-level projects.
- Proven experience in requirement gathering, use case development, and user story creation.
- Strong understanding of BPMN (Business Process Model and Notation) standards and business process modeling.
- Extensive experience in creating SRS, BRD, user stories, user journeys, flow charts, IA, site maps, and other BA documents.
- Excellent communication skills in both Arabic and English.
- Demonstrable experience acting as a liaison between business and technical teams.
- Exceptional problem-solving skills and attention to detail.
- Strong interpersonal skills, with the ability to build and maintain relationships with stakeholders.
- Experience with project management methodologies and tools.
- Ability to write clear, concise, and comprehensive documentation.
- Proficiency with business analysis tools and software.
**Desirable Skills**:
- Certification in business analysis (e.g., CBAP, PMI-PBA).
- Experience in agile methodologies and working in agile environments.
- Familiarity with software development processes and lifecycle.
**Language**:
- Are you fluent in Arabic? (required)
This advertiser has chosen not to accept applicants from your region.
9