88 Fmcg jobs in Saudi Arabia

Job Title: National Sales Manager – Detergent & FMCG

Location: Jeddah, Kingdom of Saudi Arabia

Industry: FMCG – Detergents & Household Products

Employment Type: Full-time

Reporting to: General Manager / Managing Director

Job Summary:

We are seeking a dynamic and results-driven National Sales Manager with strong experience in the detergent and broader FMCG industry selling to KSA distribution sector . The ideal candidate will be responsible for developing and executing a national sales strategy to drive revenue growth, expand market share, and manage key client relationships across the Kingdom of Saudi Arabia.

Key Responsibilities:

• Develop and implement a national sales strategy aligned with company objectives for detergent and related FMCG products.
• Lead and manage the country-wide sales team, including Regional Sales Managers, Key Account Managers, and Field Sales Executives.
• Achieve and exceed sales targets across modern trade, traditional trade, wholesale, and institutional channels.
• Identify new market opportunities and oversee the launch of new products.
• Build and maintain strong relationships with key distributors, retailers, and modern trade partners.
• Analyze market trends, customer needs, and competitor activities to adapt strategies accordingly.
• Prepare detailed sales forecasts, budgets, and periodic reports for senior management.
• Monitor sales KPIs and ensure performance targets are met or exceeded.
• Train, mentor, and evaluate the performance of the sales team to enhance capabilities.
• Collaborate with marketing, supply chain, and production teams to ensure alignment across functions.
• Ensure compliance with company policies and Saudi regulations.

Qualifications & Experience:

• Bachelor’s degree in business administration, Marketing, or a related field
• 8–12 years of progressive experience in FMCG sales , with at least 3–5 years in a senior sales leadership role .
• Proven experience in the detergent/home care category is mandatory .
• Strong understanding of the Saudi distribution landscape , including knowledge of regional differences.
• Demonstrated ability to manage P&L, budgeting, and forecasting.
• Experience managing both modern and traditional trade channels.
• Excellent negotiation, communication, and leadership skills.
• Must be based in or willing to relocate to Jeddah, KSA .
• Strategic Thinking & Commercial Acumen
• Leadership & Team Development
• Strong Analytical & Decision-Making Skills
• Customer-Centric Approach
• Adaptability and Resilience in a Competitive Market
• Competitive salary with performance-based incentives
• Annual bonus based on KPIs
• Medical insurance
• Housing allowance (if applicable)
• Opportunities for career progression within a growing organization

• Handle customer inquiries accurately and thoroughly across multiple contact channels (inbound, outbound, social media, surveys, and maps).
• Provide helpful and relevant information to ensure a positive customer experience.
• Effectively manage customer feedback by tracking complaints and suggestions to drive service improvements.
• Demonstrate in-depth knowledge of products or services to confidently address customer queries.
• Resolve customer complaints and issues promptly, ensuring customer satisfaction.
• Follow up with customers to confirm their issues have been resolved to their satisfaction, fostering trust and loyalty.
• Leverage customer service skills to maximize the value of each customer interaction.
• Apply all acquired skills from company trainings
• Accurately record and manage customer interactions, accounts, orders, complaints, and related documentation.
• Escalate unresolved issues or concerns to the Team Leader for resolution.
• Ensure the confidentiality of client and customer data.
• Follow company policies and procedures diligently.
• Meet communicated targets in areas such as sales, order-taking, lead generation, and appointment setting.
• Actively participate in individual and team training or meetings to maintain up-to-date knowledge.
• Adhere to the planned work schedule and accommodate business requirements, including flexible locations and working hours.
• Perform any additional duties assigned, in alignment with the role’s scope.

• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
• Native Arabic speaker with fluent English (written and spoken).
• 2+ years of experience in a customer service or CRM role, including multi-channel communication (inbound, outbound, social media, surveys).
• Proficient in CRM software and customer support tools, with strong computer literacy
• Excellent communication and interpersonal skills, with the ability to manage complaints and feedback constructively.
• Strong problem-solving abilities and a customer-focused approach to ensure satisfaction and build loyalty.
• Highly organized with strong attention to detail and accuracy in documenting customer interactions and maintaining records.
• Ability to prioritize tasks effectively and meet deadlines in a fast-paced environment.
• Professional, flexible, and proactive attitude toward work schedules, business needs, and team collaboration.
• Commitment to confidentiality and adherence to company policies and procedures.
• Willingness to participate in ongoing training and development to maintain up-to-date knowledge.

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.

Role Overview:

As Brand Manager at webook.com, you will lead the development and execution of our brand strategy across all touchpoints. You'll ensure brand consistency, shape our positioning in global markets, and collaborate with internal teams and external partners to deliver impactful campaigns. This role combines strategic thinking with creative execution to build a brand that stands out and drives business growth.

Key Responsibilities:

• Define and evolve the brand strategy, positioning, and personality to ensure strong differentiation in global markets
• Own and maintain brand guidelines, including visual identity, tone of voice, and communication principles
• Audit and enforce brand consistency across all touchpoints—ads, social media, website, app UI, PR, and partner integrations
• Oversee brand messaging and approve all high-visibility content to ensure alignment with tone and brand values
• Collaborate closely with creative and content teams to develop compelling, brand-led campaigns and standout visuals
• Lead internal training and onboarding sessions for employees, contractors, and agencies on brand identity and voice
• Plan and execute brand-building campaigns across digital, social, and offline channels
• Brief and manage external agencies for creative and media deliverables when necessary
• Ensure integration of brand storytelling within performance marketing and CRM touchpoints
• Monitor brand awareness, equity, and sentiment using analytics tools, surveys, and market research
• Conduct brand lift studies and perform competitive benchmarking to inform future brand strategy
• Identify and manage brand partnerships, sponsorships, and influencer collaborations aligned with brand values
• Safeguard co-branded initiatives to ensure they uphold the visual and verbal identity of webook.com
• Track and report performance of brand campaigns, including metrics such as awareness, engagement, and share of voice
• Align brand initiatives with business goals, ensuring measurable impact and ROI
  
  

• Bachelor's degree in Marketing, Branding, Communications, or a related field
• 5+ years of experience in brand management, ideally within a digital or consumer-facing company
• Strong understanding of branding principles, visual identity, and tone of voice application
• Experience leading cross-functional collaboration with content, design, and marketing teams
• Ability to manage and inspire external creative and media agencies
• Data-driven with hands-on experience using analytics tools for brand tracking
• Excellent communication, presentation, and stakeholder management skills
• Creative thinker with a strategic mindset and high attention to detail

The Brand Manager will take full ownership of the Brands performance, overseeing all aspects of marketing, sales growth, and profitability. This role is responsible for developing and executing strategies that enhance Brands visibility, consumer engagement, and revenue generation. The ideal candidate will independently drive Brand initiatives, manage product launches, oversee social media and digital campaigns, and handle agency and supplier relationships to ensure effective execution.

Key Responsibilities:

Brand Leadership & Growth:

Develop and implement Brand strategies that drive sales, market share, and profitability.

Conduct in-depth market analysis to identify trends, consumer behavior, and competitive opportunities.

Define brand pricing, promotions, and distribution strategies to maximize revenue.

Monitor brand performance, making proactive adjustments to improve growth and profitability.

Conduct monthly market visit and report findings and action plans

Conduct monthly brand overview with action plans

Conduct retail audit analysis and reporting finding and action plans as per data release.

Marketing & Campaign Execution:

Plan and execute marketing initiatives to strengthen brand positioning and increase brand awareness.

Develop and launch brand-specific advertising, promotional, and digital marketing campaigns.

Create and oversee marketing materials, ensuring consistency in messaging and brand representation.

Evaluate campaign effectiveness using key performance metrics and optimize strategies accordingly.

Social Media & Digital Marketing:

Manage the brand’s social media presence, ensuring engaging and consumer-relevant content.

Develop and execute digital campaigns that align with brand objectives and drive consumer conversion.

Oversee influencer marketing, paid media, and content strategy for brand growth.

Track digital performance metrics, adjusting strategies for better engagement and sales impact.

Drive product innovation within the brand, identifying opportunities for new SKUs and enhancements.

Manage packaging development and ensure alignment with brand positioning and profitability goals.

Oversee consumer testing, refining products based on feedback and market insights.

Optimize product lifecycle management, including launches, reformulations, and discontinuations.

Independently handle agency partnerships for creative, media, and digital marketing.

Negotiate and oversee supplier relationships for packaging, promotional materials, and activations.

Ensure timely and high-quality execution of all brand marketing initiatives.

Monitor agency and supplier performance, ensuring cost efficiency and brand consistency.

Financial & Performance Management:

Manage brand budgets, ensuring efficient allocation of resources to maximize ROI.

Track and report sales, market share, and profitability metrics for brand evaluation.

Use data analytics and market research to drive informed brand decisions.

Prepare regular business reviews with insights and action plans for brand growth.

Qualifications & Skills:

Bachelor’s or Master’s degree in Marketing.

Minimum of 5 years of experience in brand management or marketing within the FMCG industry.

Proven ability to independently drive sales growth and profitability for a brand.

Strong marketing expertise, including digital, social media, and product development.

Experience managing agencies and suppliers to ensure seamless execution of campaigns.

Excellent analytical skills, with the ability to interpret market data and consumer insights.

Strong project management and organizational abilities, with a hands-on execution mindset.

Proficiency in Microsoft Office, Nielsen/IRI data, and marketing performance analytics tools.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Marketing
• Industries Food and Beverage Manufacturing

Referrals increase your chances of interviewing at Halwani Brothers by 2x

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Join to apply for the Area Sales Manager - FMCG role at Burjline Builders

Join to apply for the Area Sales Manager - FMCG role at Burjline Builders

Job Summary:

We are looking for an experienced Area Sales Manager to lead and grow our presence in the traditional trade and wholesale channels. The role will oversee van sales operations, manage distributor relationships, and ensure strong in-market execution.

Job Summary:

We are looking for an experienced Area Sales Manager to lead and grow our presence in the traditional trade and wholesale channels. The role will oversee van sales operations, manage distributor relationships, and ensure strong in-market execution.

Key Responsibilities:

• Manage and grow sales in traditional trade and wholesale channels
• Oversee daily van sales operations and route planning
• Monitor sales team performance and ensure target achievement
• Develop and implement territory-specific sales plans
• Build and maintain strong relationships with wholesalers, retailers, and distributors
• Ensure effective execution of promotions, visibility, and merchandising standards
• Track market dynamics and competitor activity in the assigned area
  
  

• 3 - 5 years of experience in FMCG traditional trade and van sales
• Strong leadership and team supervision skills
• Knowledge of local wholesale and retail market dynamics
• Ability to work under pressure and meet sales targets
• Valid drivers license and willingness to travel extensively
• Bachelors degree in Business, Marketing, or related field preferred
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Construction

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Proudly voted a Great Place to Work, we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionizing the way businesses communicate. Our team is made up of 400+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.

We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!

Meet the team!

At Unifonic, our Client Services team is dedicated to ensuring our clients have the best experience possible. Our dynamic and energetic team is the main point of contact for our customers and plays a critical role in fostering long-lasting relationships. We work closely with our clients to understand their needs and help them fully utilize our services to achieve their business goals. With a passion for customer service and a can-do attitude, you'll thrive in this fast-paced and ever-changing environment.

As a Client Services Advisor, you will bedealingwith support issues that are complex in nature, carry differing priorities that must be addressed within predetermined service levels, cooperate with multiple stakeholders to perform their day-to-day duties, and represent the company in a visibly supportive manner.

Help us shape the future of communications by:

• Responding to inquiries from clients and communicating with vendors to help resolve any problems as 1st and 2nd line support via e-mail, phone, and remote connection.

• Executing day-to-day operations that are related to the company’s products and services including but not limited to reports, monitoring project performance, and issue tracking results.

• Providing in-depth training in areas of expertise, general product knowledge, and integration.

• Ensuring the availability of technical infrastructure, systems, products, and services.

• Working closely with cross-function teams to build a consistent client experience and identify opportunities for new product/feature development.

• Ensuring that communication flows internally and externally between different stakeholders at its best.

• Serving as a coach and trusted advisor to valued company clients.

• Establishing, documenting, and communicating best practice processes and procedures for ongoing management and solving operational problems and a database that has a tracking of all operations and documents, includingbut not limited to the knowledge base, operations manual, marketing reports, processes, and procedures.

• Looking after the implementationof project plans for current and new projects to achieve targets.

• Supporting other agents in progressing their tickets.

• Following up and reporting customer escalations in a timely manner.

What you will bring:

• Fresh graduate or 0-1 years of experience in customer service, technical support, or related fields, with internships or project experience in tech environments preferred.

• Foundational understanding or strong interest in learning technical infrastructures, networks, software systems, and database concepts through on-the-job training and professional development.

• Strong analytical and problem-solving abilities with demonstrated examples from academic projects, internships, or personal initiatives.

• Adaptability to work in fast-paced customer-facing environments with varying priorities and time-sensitive requests.

• Self-motivated learner with eagerness to develop technical skills independently while receiving mentorship and guidance.

• Flexibility with working hours to support customer needs across different time zones.

• Strong communication skills with ability to explain technical concepts clearly to non-technical audiences and willingness to develop presentation capabilities.

• Bachelor's degree in Engineering, Computer Science, Information Technology, Business, or related fields. Relevant certifications, bootcamp completion, or demonstrated technical aptitude considered.

• Enthusiasm for customer success and technology

• Quick learning ability and growth mindset

• Basic understanding of cloud platforms, APIs, or communication technologies (SMS, voice, messaging) is a plus

As a Unifone, you will receive a range of benefits:

• Competitive salary and bonus.

• Unifonic share scheme (we are all owners!).

• 30 holiday days after the first anniversary.

• Your Birthday off!

• Spend up to 25 days per year working from anywhere in the world!

• Paid leave and assistance for new parents.

Join to apply for the Logistics Manager - FMCG (LGM003) role at Foreground.

Join to apply for the Logistics Manager - FMCG (LGM003) role at Foreground.

Get AI-powered advice on this job and more exclusive features.

Foreground is partnering with a leading FMCG company in Saudi Arabia to appoint a Logistics Manager to oversee the full supply chain operations, ensuring timely movement of goods across regional and international markets.

Responsibilities

• Lead warehousing, distribution, and transportation functions across multiple geographies.
• Develop logistics strategies to reduce costs while maintaining service excellence.
• Oversee 3PL contracts, performance, and vendor management.
• Implement technology-driven solutions to enhance visibility and operational efficiency.
• Ensure compliance with customs, trade regulations, and safety standards.
• Collaborate with procurement and sales teams to forecast demand and manage inventory flows.
  
  
  

• Bachelors degree in Supply Chain Management, Logistics, or related field.
• 10+ years experience in FMCG logistics, with at least 4 years in management.
• Proven expertise in warehousing automation, ERP/SAP, and 3PL management.
• Strong negotiation and vendor management skills.
• GCC market experience is essential.
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Business Consulting and Services

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Riyadh, Riyadh, Saudi Arabia 15 hours ago

Riyadh, Riyadh, Saudi Arabia 14 hours ago

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Jeddah, Saudi Arabia | Posted on 07/08/2025

CoorB is all about digital finance. We build full-fledged innovative solutions with a focus on process automation, user experience enhancement, and advanced data analytics. With our extensive industry expertise, we help achieve operational excellence, future-proof your IT investments, and ensure a competitive edge in the ever-evolving finance industry.

» Lead and manage L1 and L2 support teams, ensuring efficienthandling of incidents, service requests, and escalations.

» Serve as theprimary point of contact for production support communications across business,technical, and vendor teams.

» Support operations andtrack key performance indicators (KPIs), service-level agreements (SLAs), andother support metrics to ensure high-quality service delivery.Coordinate withL3 support and engineering teams to ensure seamless issue resolution andknowledge transfer.

» Develop andmaintain support documentation, guides, and escalation procedures.

» Facilitate dailymeetings, incident reviews, and post-mortem analyses.

» Oversee shiftplanning and on-call rotations to ensure 24/7 support coverage and readiness.

» Foster a culture ofcontinuous improvement, accountability, and customer-centricservice.

» Collaborate withQA, DevOps, and development teams to improve system reliability and userexperience.

» Ensure compliancewith banking regulations, compliance standards, security standards, andinternal governance policies.

» Bachelor’s degreein computer science, Information Technology, or a related field.

» 6+ years ofexperience in IT support or production operations, with at least 2 years in aleadership role.

» Experience indigital banking or financial services is highly preferred.

» Strongunderstanding of ITIL practices, incident management, and service deliveryframeworks.

» Excellentcommunication, leadership, and stakeholder management skills.

» The ability to workunder pressure and manage multiple priorities in a fast-pacedenvironment.

» Proven experiencewith monitoring tools, ticketing systems, IT service management systems, andreporting dashboards.

Proudly voted a Great Place to Work, we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionizing the way businesses communicate. Our team is made up of 400+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.

We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!

Meet the team!

At Unifonic, our Client Services team is dedicated to ensuring our clients have the best experience possible. Our dynamic and energetic team is the main point of contact for our customers and plays a critical role in fostering long-lasting relationships. We work closely with our clients to understand their needs and help them fully utilize our services to achieve their business goals. With a passion for customer service and a can-do attitude, you'll thrive in this fast-paced and ever-changing environment.

As a Client Services Advisor, you will bedealingwith support issues that are complex in nature, carry differing priorities that must be addressed within predetermined service levels, cooperate with multiple stakeholders to perform their day-to-day duties, and represent the company in a visibly supportive manner.

Help us shape the future of communications by:

• Responding to inquiries from clients and communicating with vendors to help resolve any problems as 1st and 2nd line support via e-mail, phone, and remote connection.

• Executing day-to-day operations that are related to the company’s products and services including but not limited to reports, monitoring project performance, and issue tracking results.

• Providing in-depth training in areas of expertise, general product knowledge, and integration.

• Ensuring the availability of technical infrastructure, systems, products, and services.

• Working closely with cross-function teams to build a consistent client experience and identify opportunities for new product/feature development.

• Ensuring that communication flows internally and externally between different stakeholders at its best.

• Serving as a coach and trusted advisor to valued company clients.

• Establishing, documenting, and communicating best practice processes and procedures for ongoing management and solving operational problems and a database that has a tracking of all operations and documents, includingbut not limited to the knowledge base, operations manual, marketing reports, processes, and procedures.

• Looking after the implementationof project plans for current and new projects to achieve targets.

• Supporting other agents in progressing their tickets.

• Following up and reporting customer escalations in a timely manner.

What you will bring:

• Fresh graduate or 0-1 years of experience in customer service, technical support, or related fields, with internships or project experience in tech environments preferred.

• Foundational understanding or strong interest in learning technical infrastructures, networks, software systems, and database concepts through on-the-job training and professional development.

• Strong analytical and problem-solving abilities with demonstrated examples from academic projects, internships, or personal initiatives.

• Adaptability to work in fast-paced customer-facing environments with varying priorities and time-sensitive requests.

• Self-motivated learner with eagerness to develop technical skills independently while receiving mentorship and guidance.

• Flexibility with working hours to support customer needs across different time zones.

• Strong communication skills with ability to explain technical concepts clearly to non-technical audiences and willingness to develop presentation capabilities.

• Bachelor's degree in Engineering, Computer Science, Information Technology, Business, or related fields. Relevant certifications, bootcamp completion, or demonstrated technical aptitude considered.

• Enthusiasm for customer success and technology

• Quick learning ability and growth mindset

• Basic understanding of cloud platforms, APIs, or communication technologies (SMS, voice, messaging) is a plus

As a Unifone, you will receive a range of benefits:

• Competitive salary and bonus.

• Unifonic share scheme (we are all owners!).

• 30 holiday days after the first anniversary.

• Your Birthday off!

• Spend up to 25 days per year working from anywhere in the world!

• Paid leave and assistance for new parents.