442 Retail jobs in Saudi Arabia

Overview

Alkaffary Group is on the lookout for an experienced and innovative E-Commerce Manager to lead our online sales strategy and drive the growth of our e-commerce platform. In this role, you will be responsible for developing and executing comprehensive e-commerce strategies to enhance customer experience, increase online sales, and manage product selection. You will collaborate closely with marketing, logistics, and IT teams to optimize the e-commerce website and successfully implement promotional campaigns. If you're passionate about e-commerce and want to help shape the online presence of a thriving company, Alkaffary Group is the place for you!

• Establish Standards and Best Practices: Develop systems, standards, and best practices for new product listings, content creation, distribution, and maintenance.
• Provide support across digital marketing areas, including PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.
• Identify best practices for SEO related to inventory, pre-orders, and pricing strategies.
• Performance Analysis and Sales Monitoring: Track product sales changes using web analytics tools (e.g., Google Analytics) and Excel (pivot tables, VLOOKUP) for organized reporting.
• Oversee key operational tasks, including stock management, category updates, and handling product returns.
• Collaborate closely with merchandising, operations, and customer service teams to enhance efficiencies, trade activities, and customer experience.
• Product Management and Promotional Activities: Manage product uploads, build new categories, update product details, and execute promotional campaigns.
• Play an active role in User Acceptance Testing (UAT) for development projects and conduct regular site checks to ensure accuracy at all times.
• Coordinate daily e-commerce marketplace activities such as product uploads, performance reporting, and stock transfers.
• Reporting and Data Insights: Prepare reports on e-commerce trade performance, including key performance indicators (KPIs), provide data-driven insights, and conduct in-depth analysis to understand shopping behaviors and trends.
• Participate in the ongoing development and improvement of the website to enhance user experience and site performance.

• Minimum of 5 years of experience in a retail-focused organization, with at least 3 years in digital or e-commerce roles. Hands-on experience with e-commerce platforms like Shopify, Zid, and Salla, including product management, promotions, and store optimization, preferably within a company that operates both offline retail and online sales channels.
• Proficient in using analytical tools such as GA4, Clarity, or Hotjar to assess performance and identify areas for improvement and innovation.
• Strong understanding of e-commerce user experience (UX), content development projects, and user interaction across digital platforms.
• Excellent data analysis skills with the ability to define and track commercial objectives, sales targets, and conversion funnels.
• Advanced Excel skills and good familiarity with web design basics, with a keen eye for detail and consistency.
• Experience managing cross-functional workflows using task/project management tools such as ClickUp, Asana, or Notion, with the ability to coordinate across marketing, operations, and logistics.
• Solid understanding of payment workflows (e.g., Tamara, Tabby, Mada, COD) and ability to collaborate with finance and accounting teams for reconciliation.
• Proven ability to manage order fulfillment, returns, inventory tracking, and ensure smooth operational execution.
• Strong digital background with hands-on experience in performance marketing, online sales optimization, and digital product positioning.

Are you customer centric, smart and analytical, strategic yet execution focused, entrepreneurial, and passionate about e-Commerce? Do you want to be a part of one of the fastest growing and most innovative e-commerce businesses? Are you interested in working in a high impact role? If yes, this opportunity will appeal to you. Come join our Marketing team and help define the course of the Amazon business. Amazon's vision is to enable customers globally to find, discover, and buy anything online. Amazon.com operates along with its affiliate websites, across the globe, delighting millions of customers every day. We are looking for a smart, metrics and results-oriented Associate Marketing Manager who will be instrumental in improving customer experience and growing our business. The Associate Marketing Manager will be responsible for ensuring the best customer/merchant experience in one or more product line(s). He/she will plan, coordinate, and create emails and pages across the site; create and analyze metrics dashboards following traffic, click through, conversion, adoption and other web metrics. He/she will report on performance and action plans to the management team, will propose, plan and execute new features and projects, partner with business and technical teams to achieve goals. He/she will help to drive feature launches and site improvements to completion by coordinating with project managers, developers, designers, and peers across the organization.

• Handling design, tracking, merchandising and owning end to end responsibility for campaigns/initiatives.
• Tracking and analyzing customer needs based on customer behavior including searching, browsing and purchasing
• Formulating and executing the marketing plans. This includes on-site initiatives, on-ground initiatives, email and outbound programs, GTM for launches, cross-category placements, developing and executing Amazon site wide events etc.
• Designing and executing successful online customer experiences
• Identifying problems and opportunities and responding accordingly, engaging cross functional teams where necessary
• Developing and managing SEO initiatives, new traffic-driving content strategies
• Analyzing and sharing relevant metrics and best practices from the executed initiatives across the organization
• Developing, testing and analyzing new tactics to increase conversion rates and sharing them within the organization

• 2+ years of professional non-internship marketing experience
• Experience in a marketing role
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
• Excellent written and verbal communication skills
• Prior experience in handling online store/marketing channels
• Bias for action and ability to prioritize
• Desire to participate in change and appreciate a dynamic environment with rapidly changing priorities
• Ability to use hard data and metrics to make and support decisions
• Demonstrate organizational skills, flexibility and ability to produce results in a fast paced environment
• Capability to meet our technical requirements, which include Excel, and the ability to learn XML basics and our in-house tools, quickly
• An understanding of and passion for e-commerce

• Experience in e-commerce, retail or advertising
• Prior expertise in developing content and copy
• Prior expertise in handling on-site merchandising tools
• Relevant experience in retail, marketing or communications
• MBA is a plus

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Overview

Creactco is a full-service integrated marketing and communication agency with over 12 years of experience in KSA. We offer a unique blend of offline and digital ecosystems to capture the essence of brands and deliver value. Our agency provides 360° creative services, backed by well-thought research and innovative ideas. Our team consists of specialists, experts, and award winners who ensure reliability and full-time service. We are passionate about what we do, continuously creating, designing, and promoting with love.

Role Description

This is a full-time on-site role located in Jeddah for a Digital Retail & Social Media Executive. The role involves managing retail operations, analyzing market trends, and developing retail marketing strategies. The executive will be responsible for ensuring excellent customer service, creating engaging social media content, and driving online engagement. Day-to-day tasks include monitoring social media platforms, responding to customer inquiries, and collaborating with the marketing team to enhance brand presence.

• Manage retail operations and develop retail marketing strategies
• Analyze market trends and inform marketing decisions
• Ensure excellent customer service and engagement
• Create engaging social media content and drive online engagement
• Monitor social media platforms and respond to customer inquiries
• Collaborate with the marketing team to enhance brand presence

• Experience in Retail Operations and Retail Marketing
• Strong Analytical Skills with the ability to interpret data and market trends
• Excellent Customer Service and Communication skills
• Proficiency in social media management and content creation
• Ability to work collaboratively in a team environment
• Bachelor's degree in Marketing, Business Administration, or related field
• Prior experience in the retail or marketing industry is a plus

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Advertising Services

Overview

Project Director - Building/ Retail - Saudi Arabia

We are working with an established international contractor in the Kingdom. With extensive experienced working in Saudi Arabia our client has proven they can deliver even the most complex civil infrastructure and building projects. With a major build project award, they are now looking for a high calibre Project Director.

• The role will lead the Construction of a high-profile retail construction project in Riyadh and focus on high end finishes and MEP systems in the retail sector.

This is a fantastic opportunity to work for a Globally Leading Contractor on one the World's most Interesting Projects.

You will receive a Negotiable Monthly NET USD Salary + Benefits + Package provided.

Context & Environment

Internally Interaction; All departments, Team, including HSEQ, Marketing, Finance, HRI Supply chain, procurement, IT, Customer Service & Audit.

• External Interaction: Suppliers (Retail Vans, Marketing, 3rd party retail warehouses)

External :

• keep continuous eye on distributors and competition to get hold of the market situations.
• Having Enterprise Resources planning system (MIRA. SAP) adds difficulties for reconciliation

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers' on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies. and sales plans required to build brand visibility.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities. and active clients.
• Evaluate the performance of the sales team and seek ways to improve the team 's performance.
• Identify the trends in the market. both current. and future that are likely to affect the performance of the organization.
• Ensure the TotalEnergies products are displayed correctly in the outlets.

• Bachelors degree in a business-related course with emphasis on marketing.
• Proven work experience in sales and marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals. and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities
• Strong organization skills and multi-tasking skills.
• A Saudi driving license is necessary.

TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.

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This position exists to ensure store safety, security, and cleanliness, issuing and receiving materials as per company procedures, preparing shipments, arranging goods/materials in the store, and managing all store-related entries efficiently, timely, and according to quality standards to meet departmental operational goals.

Material Receiving and Inspection:

• Check and identify received materials from vendors against purchase orders or internal transfers for quantity, UOM, and condition.
• Coordinate with QC for material inspection.
• Follow up with QC, Procurement, and Accounts for received materials and arrange inspections.
• Segregate rejected or damaged materials with NCR reports.

Inventory Management and Documentation:

• Create Goods Receipt (GR) and post received materials in the system as per procedures.
• Conduct cycle counts for inventory.
• Maintain 5S standards in stores.

Material Issuance and Shipping:

• Create Goods Issue (GI) and post PGI with physical delivery/shipping.
• Issue materials to production against STO or reservations.
• Follow FIFO or FEFO for issuing materials.
• Prepare gate passes for trailers.

Equipment Maintenance and Asset Management:

• Maintain assets in good condition.
• Perform daily checks on machines and equipment.
• Report issues that could affect work or assets.

Customer Service and Support:

• Provide efficient services to internal and external customers.

• Collaborate effectively with teams.
• Communicate clearly with peers and managers, accepting feedback and directions.

Delivery:

• Execute activities to meet operational and developmental targets.
• Utilize resources efficiently to meet goals within cost and time constraints.

Problem-Solving:

• Assist in resolving operational issues and escalate complex problems.

Quality:

• Follow quality standards and specifications.

Business Process:

• Adhere to policies, procedures, and work instructions.

Health, Safety, and Environment:

• Follow all safety procedures and regulations.

Diploma in Electrical or Mechanical Engineering.

We are a growing company specialized in selling electric scooters through leading e-commerce platforms such as Amazon, Noon, Trendyol, and Salla.

We are looking for a motivated and experienced E-commerce Sales & Business Development Manager to join our team remotely and lead the growth of our online sales.

Responsibilities :

• Develop and implement annual and quarterly sales plans with clear targets per platform.
• Manage product pricing and promotional campaigns based on market research and competitor analysis.
• Monitor and analyze sales performance, adjusting strategies to achieve growth.
• Manage advertising campaigns across Amazon Ads, Noon Ads, and Trendyol Ads.
• Coordinate with the inventory team to ensure product availability.
• Prepare weekly and monthly reports on performance and KPIs.
• Suggest new products and improvements based on market trends.
• Track customer reviews and propose solutions to improve satisfaction.
• Minimum 3 years of experience in e-commerce sales (Amazon, Noon, Trendyol, Salla, or similar platforms).
• Proven track record in developing and executing sales strategies.
• Strong knowledge of competitor analysis and pricing strategies.
• Proficiency in Excel / Google Sheets and sales reporting tools.
• Excellent communication skills and ability to work remotely.
• Preferred : background in consumer electronics or mobility products.

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:

The Store Manager will lead the team to achieve the Retail Objectives, creating an environment that delivers an exceptional customer experience by serving and selling in store and through all digital channels.

People Development/ HR

SALES

Delivers the respective sales plan for the store by identifying opportunities to drive sales performance across key departments

• Lead a selling culture within the team and maximise sales in store and through all digital channels
• Identify and anticipate opportunities to drive sales performance and availability through regular review and analysis of MI and embed this behaviour in the team
• Lead the business selling strategy and inspire your team to deliver store and regional events
• Build strong relationships, networking both internally and externally, to drive sales performance, maximise footfall, share best practice and provide influencing business feedback
• Lead the store team to ensure right first-time implementation of all retail activity and deliver excellent visual standards of presentation
• Identify and anticipate opportunities to drive sales performance and availability through regular review and analysis of MI and embed this behaviour in the team
• Lead the business selling strategy and inspire your team to deliver store and regional events
• Build strong relationships, networking both internally and externally, to drive sales performance, maximise footfall, share best practice and provide influencing business feedback
• Lead the store team to ensure right first-time implementation of all retail activity and deliver excellent visual standards of presentation

Maximises stock accuracy & On-shelf Availability through the effective management of stock

• Drives accuracy & availability process to deliver business availability targets.
• Manages an effective food fill and top up process through the delivery of cost improvement programs and productivity targets.
• Probes daily diagnostic and takes action to deliver stock to the required standard every day.
• Manages on shelf availability and checks store stock reports for accuracy and sign off on a daily basis.

Ensures accurate and timely implementation of corporate layout, phase change and events

• Reviews and implements plans at department level accurately reflecting the floor plan and recommendations from the planning team.
• Coaches advisors to deliver and maintain sale floor plans.
• Provides feedback to visual merch. manager of any issues with the plans and ensures store feedback is provided as part of the floor plan sign off process.
• Manages space and equipment accuracy within the store.
• Delivers décor to policy and liaises with the relevant teams to ensure correct implementation.

SERVICE

Provides feedback to individuals that recognises great service and drives improvement

• Uses relevant service measures to identify and implement actions for improvement. Feeds back to the team and individuals on key risk areas.
• Samples and measures service in store using Tell M&S results, Customer recommendations and uses feedback to improve the service offer delivered by the team.
• Recognises individuals who deliver excellent service by giving feedback and utilizing Exceptional Efforts and Champion Awards and nominations to reward those who provide excellent customer service.
• Coaches team to ensure they actively demonstrate and role model Service – ‘Doing the right thing’ and the 4 key service behaviours.

Manages the delivery of the Customer Service Experience

• Ensures a memorable shopping experience (MEMS) by engaging with and making a personal connection with the customer.
• Delivers great service for our customers and role models 'Service -Doing the Right Thing' and our 4 key service behaviours at all times - 'Being Positive, Being Determined, Taking Ownership & Responsibility and Being Respectful'.
• Ensures service standards are driven throughout the day by conducting Ready To Trade checks, customer walkthrough and Observations.
• Ensures right people in the right place and reacts on a daily basis to meet the needs of our customers
• Effectively manages and resources all service points e.g. till point, etc.
• Engages with team to ensure their understanding and delivery of the Customer Service Experience
• Resolves customer complaints in a timely manner.
• Demonstrates an awareness of the competition’s service proposition and makes comparisons to the service offered across the store.
• Ensures individual and team's personal appearance meet the M&S standard including the wearing of the correct uniform and name badge.

STANDARDS

Leads the team to the delivery of ‘Ready to Trade Standards’, delivering an aspirational and clean environment for customers and colleagues

• Lead the delivery of a safe and legal working environment for colleagues and customers to ensure the store is compliant at all times
• Drive operational excellence throughout the store and look for opportunities to work efficiently and continuously improve
• Analyse risks and opportunities to maximise profitability and control store operating costs
• Use the store resource allocation and drive a culture of flexibility to meet customer and operational needs
• Lead the delivery of business change
• Ensures the store is ‘Ready To Trade’ and corporate standards are maintained throughout the day
• Ensures clean as you go is a rhythm and routine through the section manager team driving this on their departments
• Drives a collaborative approach with the visual team on delivering excellent standards across all aspects of Visual Merchandising and ensuring the delivery of the Marketing Principle for all ‘eye and buy’ level decor
• Works with the Commercial Department Manager and Café Managers to deliver the Food best practices across the relevant department

Ensures a Safe & Legal working environment for colleagues & customers

• Drives the team to deliver all legal ticketing and decor is on display in line with the Country/M&S Policy
• Ensures all legal & compliance training is completed on time and by the appropriate person
• Has a detailed understanding of company due diligence requirements and the internal audit processes and keeps up to date with any changes to the policy
• Ensures the equipment on the sales floor and decor is compliant with Health & Safety Regulations and adheres to company guidelines to manage risk
• Ensures all kit swap out or new equipment is planned for implementation and instilled in line with a safe working practises

PEOPLE

Manages a committed team who feel fully engaged, supported and recognised for their contribution

• Develop and lead a motivated team, celebrate success and recognise contribution
• Raise the performance and capability of the team through clear accountability, coaching and regular feedback. Drive improvements in performance, conduct and attendance in line with company policy
• Identify and develop a clear and active talent pipeline to meet the store and regional succession plans
• Develop a capable BIG team and create a strong and effective working partnership with BIG in line with the Constitution

Drives individual performance and develops potential

• Delivers the performance review process within agreed time frames and drives delivery of consistent standards of performance and behaviour.
• Agrees stretching targets for their team and takes appropriate action to deal with poor performance in a timely manner.
• Takes an active role in ensuring all new and existing employees develop the skills and experience to perform well in their roles.
• Identifies and develops talent through effective development planning.
• Identifies recruitment needs and takes active role in the selection of their team.
• Implements Company HR policies fairly and consistently across the store to drive improvements in attendance and behaviour.
• Takes Ownership for own development.

COSTS

Drives the store’s profitability through minimising losses, accurate staff cost management and drives an efficient & productive working culture

• Drives a profit protection mentality in store, raising awareness of potential risks and plays their part in the shrinkage plan including stocktake preparation and execution
• Leads through the Management Team by managing controllable costs eg Waste
• Effectively supports the managing of the stores staffing budget including holiday planning and absence management targets
• Understands store profitability and the impact on the Store Costs e.g. cleaning and maintenance costs
• Probes the monthly store cost report and the impact on store accountable contributors
• Ensures that there is an effective absence management process in place with the section manager team through the use of the Return to work interviews
• Leads improvement in store efficiencies by taking ownership in the process delivery
• Drives the team to deliver individual productivity and take appropriate action to improve/address where necessary
• Ensures the staffing model is regularly reviewed and reflects store activity and utilises maximising resource process to deliver right people in the right place and at the right time for Customer Assistants and SSAs- CDMs

Minimum Qualifications and Knowledge:

Minimum Qualifications and Knowledge:

High School Educated (preferably a university degree), with on the job technical knowledge and related experience for Food and Hygiene

4+ years of retail/ F&B sales experience

Job-Specific Skills:

Good verbal communication skills, F&B hygiene knowledge and certification

Connects with our customer and each other by being positive, determined, respectful and taking ownership & responsibility to actively sell.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
Additional Internal Information:

We are a growing company specialized in selling electric scooters through leading e-commerce platforms such as Amazon, Noon, Trendyol, and Salla.

We are looking for a motivated and experienced E-commerce Sales & Business Development Manager to join our team remotely and lead the growth of our online sales.

Responsibilities :

• Develop and implement annual and quarterly sales plans with clear targets per platform.
• Manage product pricing and promotional campaigns based on market research and competitor analysis.
• Monitor and analyze sales performance, adjusting strategies to achieve growth.
• Manage advertising campaigns across Amazon Ads, Noon Ads, and Trendyol Ads.
• Coordinate with the inventory team to ensure product availability.
• Prepare weekly and monthly reports on performance and KPIs.
• Suggest new products and improvements based on market trends.
• Track customer reviews and propose solutions to improve satisfaction.
• Minimum 3 years of experience in e-commerce sales (Amazon, Noon, Trendyol, Salla, or similar platforms).
• Proven track record in developing and executing sales strategies.
• Strong knowledge of competitor analysis and pricing strategies.
• Proficiency in Excel / Google Sheets and sales reporting tools.
• Excellent communication skills and ability to work remotely.
• Preferred : background in consumer electronics or mobility products.