236 Retail jobs in Saudi Arabia

E-commerce Business Development Manager

Jeddah, Makkah Atfd

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We are seeking an experienced E-commerce Business Development Manager with a proven track record in marketing, sales, and digital commerce . The ideal candidate will bring mature industry connections , deep market knowledge, and the strategic ability to accelerate our brand’s commercial success across Amazon, iHerb, dark stores, and other leading global platforms .

This role requires a commercially driven leader who thrives on building strong partnerships, expanding market reach, and driving high-performance sales strategies across multiple geographies.

Key Responsibilities

  • Develop and execute winning strategies to expand presence on Amazon, iHerb, dark stores, and regional/global online marketplaces .
  • Identify and launch in emerging high-growth digital channels worldwide.
  • Own end-to-end business development plans for online retail partnerships.
  • Design and implement integrated marketing campaigns tailored to each platform to maximize sales performance.
  • Manage digital shelf optimization, product positioning, and promotional strategies.
  • Lead cross-functional initiatives with marketing, supply chain, and product teams to ensure successful market activations.
  • Hitting and surpassing sales & revenue targets quickly
  • Gaining top rankings (Amazon Best Seller, iHerb leader, etc.)
  • Expanding footprint across US, Europe, Middle East, and Asia
  • Boosting repeat purchase rates and customer loyalty

Immediate Impact Required

We expect immediate results within the first 60 days — measurable sales growth, stronger category presence, and visible expansion in global marketplaces.

  • Partnerships & Market Expansion
  • Leverage established industry connections to build long-term relationships with key online distributors and retail partners.
  • Negotiate commercial agreements with online retailers and marketplaces.
  • Analyze competitor activity, market trends, and consumer insights to capture and maintain a competitive edge.
  • P&L & Performance Management
  • Own revenue growth targets for e-commerce channels globally.
  • Track KPIs, optimize ROI, and deliver consistent sales growth across diverse markets.
  • Provide executive-level reporting and insights into commercial performance.

Qualifications & Experience

  • Minimum 5 years of progressive experience in e-commerce business development, marketing, and sales , preferably in FMCG, health & wellness, or consumer packaged goods.
  • Demonstrated success in scaling businesses on Amazon, iHerb, and dark store networks across multiple markets.
  • Strong commercial acumen with proven P&L responsibility.
  • Extensive global connections and partnerships within e-commerce ecosystems.
  • Exceptional negotiation, leadership, and stakeholder management skills .
  • Deep understanding of digital marketing, consumer acquisition strategies, and platform algorithms .
  • Multilingual capabilities and cross-cultural fluency are strong advantages.

What We Offer

  • A strategic leadership role in an ambitious, fast-scaling global company.
  • Competitive compensation package with performance-based incentives.
  • Opportunity to shape global e-commerce expansion across leading platforms.
  • A dynamic, collaborative environment with international exposure.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development and Sales

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Sign in to set job alerts for “Business Development Manager” roles. Business Development Manager - 2 Positions Business Development Specialist (Jeddah)

Jeddah, Makkah, Saudi Arabia 16 hours ago

Ocean Freight Business Development Manager

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Team Leader - Retail Operations

Riyadh, Riyadh Six Flags مدينة القدية

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Key Job Responsibilities

Position: Team Leader - Retail Operations

Location: Six Flags & AquArabia, Qiddiya City

The role focuses primarily on daily retail operations, including responsibilities for games, photos, and rental operations. The position involves managing revenue, P&L performance, merchandise and inventory planning, supervisor development, training, and staffing.

Collective Duties:

  • Comply with Six Flags Qiddiya's code of conduct and ethics
  • Promote Six Flags Qiddiya's vision, mission, values, and desired behaviors
  • Commit to the company's rules and regulations
  • Perform tasks as directed to achieve organizational goals
  • Share knowledge with the team and encourage their development

Job-Specific Duties:

  • Supervise crew members, ensuring adherence to Guest First standards and correct operating procedures
  • Lead, motivate, and manage the store team to achieve targets
  • Build team spirit and motivate team members to excel
  • Plan staffing and scheduling needs to enhance productivity
  • Analyze sales trends to drive store revenue and per-capita growth
  • Interpret and manage store P&L and control operating expenses
  • Assist with budget preparation, merchandise planning, and forecasting
  • Execute retail functions such as inventory control, signage, layout planning, and visual merchandising
  • Enforce loss prevention measures and collaborate with Finance and Loss Prevention teams
  • Ensure compliance with all park and department policies
  • Initiate consistent disciplinary action when necessary
  • Maintain safety standards and goals
  • Perform various physical tasks, including lifting, transporting goods, and creating visual displays

Other Responsibilities:

  • Report to the Retail Operations Assistant Manager
  • Carry out tasks as per the Assistant Manager's discretion
  • Support park operations as needed

Requirements

Experience

  • 0-5 years of experience, preferably in senior supervisory or management roles
  • Experience in large theme park operations is desirable

Skills

Core Competencies:

  • Strong motivational, leadership, and team-building skills
  • Excellent communication and presentation skills, both written and verbal
  • Ability to accomplish goals through motivation, delegation, and established systems
  • Good organizational skills, creative, outgoing, detail-oriented, and self-motivated
  • Flexibility to work a schedule that includes nights, weekends, and holidays

Additional Skills:

  • Problem-solving
  • Relationship Building
  • Decision-Making
  • Strong Communication Skills
  • Learning Agility
  • Conflict Resolution
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Senior Graphic Designer | Retail Industry

Riyadh, Riyadh Rawaj - Human Capital Management

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Senior Graphic Designer - Riyadh - Saudi Arabia

Leverage your abilities and join the dynamic team of the market leader in the home improvement retail business. It is also the largest total home solution superstore in the Kingdom of Saudi Arabia and the largest distributor of Ace Hardware worldwide. Serving most market segments, it operates over 1.5 million square feet of retail space and offers 45,000 items.

Working as a Senior Graphic Designer, you will oversee and manage a team of graphic designers, ensuring the quality and timely delivery of design projects.

Key Accountabilities

  • Supervise and lead a team of graphic designers, providing guidance, mentorship, and feedback.
  • Set the creative direction for design projects, ensuring alignment with client or brand guidelines.
  • Oversee project workflows, manage timelines, budgets, and client communication.
  • Conduct quality control checks on design deliverables to ensure high standards and client satisfaction.
  • Identify training needs, foster a culture of innovation, and support the professional growth of team members.
  • Work closely with other departments to align design strategies with overall business objectives.

Knowledge, Skills, and Experience

  • Bachelor’s degree in Graphic Design, Applied Arts, or related field.
  • 5+ years in graphic design roles, with at least 2 years in a leadership/supervisory position.
  • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), with a strong understanding of typography, color theory, and layout principles.
  • Strong leadership, decision-making, and problem-solving skills.
  • Excellent verbal and written communication skills, with the ability to articulate design concepts and collaborate effectively.
  • Demonstrated portfolio showcasing creativity, technical skills, and successful design outcomes.
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Sr. Vendor Manager, OHL, Retail Category Management

Riyadh, Riyadh Amazon

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Job ID: 3044197 | Souq.com for E-Commerce LLC

Amazon is the largest e-commerce site in the Arab world. Every month, Amazon attracts more than 40 million visits to its catalogue of more than 8.5 million unique products in 35 different categories, including consumer electronics, household goods, fashion, watches, perfumes, toys, and baby products.

With more than 4,000 employees, We have offices and local operations in UAE, Egypt, Kingdom of Saudi Arabia, and leading Product and Engineering centers in Jordan and India, offering a unique opportunity to join the leading player in an ever growing and exciting industry.

Job Description:
"This role is currently an Individual contributor role"

We are looking for an experienced and entrepreneurial Senior, Vendor Manager with Project Management expertise to help create a best-in-class experience for Retail Categories.

Responsibilities include managing the full scope of the category and vendor portfolio, building and sustaining strategic relationships with key local and global manufacturers and suppliers, improving the end-to-end Amazon customer experience, and helping to shape the evolution of how customers shop online for these categories.
We are looking for a passionate customer and category advocate within Amazon, with proven analytical capabilities and project management skills, strong attention to detail, the ability to effectively prioritize and multi-task, and a proven record of driving category growth.

The ideal candidate is a self-starter with a passion for retail, high levels of flexibility and commitment, and ability to hire and develop a high-performing team.

Responsibilities:

Customer Focus
- Evaluates products and services to continually drive quality of customer experience.
- Aggregates and escalates industry trends; ensures team prioritizes customer obsession.
- Identifies opportunities to differentiate our customer experience from the competition.

Strategy
- Develops and implements action plans based on deep-dive analysis of product line metrics.
- Provides recommendation on business opportunities and long-term strategy for multiple sub-categories.

Vendor/Project Management
- Expands current vendor selection and secures new brand selection.
- Focuses on strategic holdout or challenging vendors to increase selection.
- Drives strategic negotiations to deliver top- and bottom-line category growth.
- Builds long-term relationships by creating value, opportunities for growth, customer acquisition, and brand-building for multiple vendors.
- Increases vendor participation through deep knowledge of program opportunities.

In-Stock Management
- Manage inventory availability and inventory health including: improved in-stock, inventory planning, vendor operational improvement (efficiency, fill rates, lead times), systematic forecasting, efficiency improvement with vendors and within the fulfillment centers.
- Drive tools and process improvements that affect purchasing and vendor management workflows.

Business Operations
- Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple subcategories.
- Owns the Retail P&L for multiple subcategories; develops plans that drive revenue and margin improvement for the business.
- Audits all elements of multiple subcategory businesses.
- Identifies areas that need vendor attention and directs team to address issues; acts as escalation point, helping team and vendor(s) resolve conflicts.
- Creates long-term category solutions that automate or simplify category processes.
- Works with internal technical, cross-category, and tech teams to drive multi-system process changes.

Team Development
- Holds team accountable for achieving business goals.
- Sets and articulates expectations around leadership behavior for team; models behavior that exemplifies the leadership principles.
- Effectively coaches and gives feedback to direct reports to help develop talent and support career development.
- Implements Amazon’s best recruiting practices and continuously raises the bar for hiring.

BASIC QUALIFICATIONS

- Experience with business analysis and P&L management
- Experience driving internal cross-team collaboration
- Experience using data to influence business decisions
- 5+ years of account management, project or program management or buying experience
- 7+ years of with Excel experience
- Bachelor's degree, or 7+ years of professional or military experience

PREFERRED QUALIFICATIONS

- Experience driving direction and alignment with cross-functional teams
- Experience driving productivity using Gen-AI

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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Business Applications Manager | Retail Industry - Saudi Arabia

Riyadh, Riyadh Rawaj-HCM

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Business Applications Manager | Retail Industry - Saudi Arabia

Join to apply for the Business Applications Manager | Retail Industry - Saudi Arabia role at Rawaj-HCM

Business Applications Manager | Retail Industry - Saudi Arabia

Join to apply for the Business Applications Manager | Retail Industry - Saudi Arabia role at Rawaj-HCM

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Leverage your expertise and join a pioneering team in the retail industry , focused on delivering top-tier analytics and data solutions.

As a Business Application Manager will be responsible for overseeing, optimizing, and supporting their critical retail applications, including SAP ERP, POS systems , and Business Warehouse (BW) . This role will act as the key bridge between business operations and IT, ensuring that systems effectively support retail processes, enhance business performance, and drive innovation.

Key Accountabilities:

  • Lead the management, development, and optimization of SAP modules (such as SAP IS-Retail) to meet evolving business needs.
  • Oversee the lifecycle of POS systems, ensuring seamless integration with SAP and other backend systems.
  • Manage the design, enhancement, and reporting strategies using SAP Business Warehouse to provide actionable business insights.
  • Coordinate with cross-functional teams (finance, supply chain, merchandising, marketing, store operations) to understand system requirements and translate them into technical solutions.
  • Ensure system uptime, performance, and data integrity across all retail applications.
  • Collaborate with vendors, external consultants, and service providers to deliver projects, upgrades, and support services.
  • Define and enforce best practices, system standards, and compliance requirements (e.g., data security, privacy, audit readiness).
  • Lead application-related incident management, change requests, and continuous improvement initiatives.
  • Support business users through training, documentation, and issue resolution.
  • Manage application budgets, licenses, and vendor contracts.

Knowledge, Skills, and Experience:

  • Bachelor’s degree in information technology, Computer Science, Business, or related field (Master degree is a plus).
  • 7+ years of experience in business application management, ideally within the retail industry .
  • Strong hands-on experience with SAP ERP (especially SAP IS-Retail), including system integration and customization.
  • Proven experience managing POS systems (such as Oracle Retail, Retail Pro, or similar platforms).
  • Solid knowledge of SAP Business Warehouse (BW) , reporting, and analytics.
  • Strong project management and leadership skills, with the ability to manage cross-functional teams.
  • Excellent problem-solving abilities and a proactive approach to system improvements.
  • Strong vendor management, contract negotiation, and budget management skills.
  • Effective communication skills in both business and technical settings.

Preferred Skills

  • Familiarity with SAP S/4HANA migration projects.
  • Experience with e-commerce platform integrations.
  • Knowledge of retail loyalty systems, CRM, or promotions engines.
  • Understanding of business intelligence (BI) tools beyond BW, such as Power BI or Tableau.
Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries Retail

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Head of Marketplace Strategy - KSA, (KSA National), MENA Marketplace Assistant Manager - Design & Delivery - F&B & Retail

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Store Service Associate

Jeddah, Makkah Azadea Group

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Direct message the job poster from Azadea Group

The Store Services Associate is responsible for coordinating store service requests and ensuring that they are addressed in a timely and effective manner and in compliance with quality standards.

Key Responsibilities :

  • Schedule, control, and monitor floor maintenance tasks to ensure timely completion and adherence to quality standards.
  • Maintain all store operational manuals from respective contractors.
  • Ensure all planned preventative maintenance schedules are carried out in a timely and effective manner by coordinating with vendors and relevant stakeholders.
  • Visit all shops on a regular basis, develop a maintenance checklist and communicate it to the hierarchy.
  • Supervise outsourced civil, mechanical, and electrical tasks to ensure the proper execution by designated contractors.
  • Ensure cleaners comply with company attendance, hygiene, and grooming standards while continuously monitoring shop cleanliness.
  • Prepare status reports for insurance claims and submit them to the loss prevention department.
  • Participate actively in staff meetings to stay informed about new policies and service-related matters.
  • Maintain an archiving system for all AMCs, trade licenses (renewals), lease agreements, store insurance, approved as-built drawings (MEP, CCTV layout, ceiling layout, alarm layout, back-office layout, HVAC layout, warranty certificates, etc.), civil defense approvals, DPS approvals, and other relevant documents.

Qualifications :

  • Fluency in English.
  • Proficiency in MS Office.
  • Zero to two years of experience in a similar role.
  • Experience in Retail is a plus.

Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.

Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Administrative, Project Management, and Other
  • Industries Food and Beverage Services and Retail Apparel and Fashion

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Jeddah, Makkah, Saudi Arabia 23 hours ago

COOP Training Opportunity – Admin Role (Medical Clinic)

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Quick Commerce Operations Manager

Riyadh, Riyadh HungerStation | هنقرستيشن

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  • Set performance targets and drive accountability across teams to meet key operational KPIs including vendor reliability, availability, and compliance.
  • Own the performance dashboard and reporting rhythm to ensure transparency and data-driven action.
  • Drive partner/vendor experience to enhance their performance and satisfaction.
  • Employ data-driven decision-making to develop, test, and implement performance enhancements based on market insights and vendor feedback.
  • Develop tools for identifying and bridging operational gaps.
  • Stay updated on local and global benchmarks for vendor performance metrics.
  • Lead performance reviews with senior stakeholders and translate insights into action plans.

Project and Stakeholder Management

  • Direct cross-functional initiatives with product, logistics, and operations to resolve vendor pain points and streamline fulfillment processes.
  • Own end-to-end program management for new operational rollouts or process changes within Q-Commerce.
  • Prepare stakeholders for upcoming changes by offering necessary training, workshops, and communications.
  • Review and address change-related issues to foster a vibrant work environment and maintain morale.
  • Lead initiatives to improve vendor metrics such as reliability, availability, and overall seamless experiences.
  • Innovate and develop processes that scale operations effectively, boosting growth and conversion rates.
  • Establish and maintain strong relationships with key internal and external stakeholders.
  • Act as a key decision-maker and liaison with local and international stakeholders to ensure alignment and cooperation.
  • Influence key internal and external partners, ensuring the achievement of performance metrics that contribute to high NPS and low contact rates.

Governance and Resilience

  • Document and implement policies, procedures, and processes to enhance efficiency and effectiveness.
  • Monitor compliance with mandatory policies and ensure adherence to ethical standards.
  • Ensure operational excellence by enforcing procedural and operational compliance across the division.
  • Drive operational governance by setting standard operating procedures and ensuring adoption across all relevant teams.
  • Ensure risk controls and business continuity plans are embedded into vendor ops processes Budget Utilization.
  • Own budget planning for vendor operations initiatives, including staffing, picker ramp-up, and cost-per-order optimization strategies.

People Management

  • Build leadership bench strength by mentoring emerging leaders and driving succession planning.
  • Promote a high-performance culture through structured development plans and robust performance management.
  • Set clear performance objectives, provide necessary resources, and evaluate direct reports regularly while offering constructive feedback.
  • Participate actively in the recruitment and selection of key talents for the operation function.
  • Provide leadership by clearly defining roles, prioritizing tasks, assigning responsibilities, and overseeing workflow.
  • Encourage and facilitate team engagement in improvement, innovation, and knowledge-sharing initiatives.

QUALIFICATIONS/REQUIREMENTS

Knowledge and Experience

  • Proficiency in quality management, data analysis, and problem-solving and Excel.
  • 4-6 years of progressive experience in operations, fulfillment, or program management, including leading teams and owning performance outcomes.
  • Preferred: 2-3 years of experience in warehouse/fulfillment center management, particularly in supervising pickers.
  • Excellent English communication skills, both written and spoken.
  • Hands-on mentality and logical thinking skills.
  • Experience in managing cross-functional initiatives and delivering business impact through operational excellence.
  • Knowledge in using SQL / Big Query / Tableau / Google Studio is preferred.
  • Experience in a high-growth technology-based environment or start-up environment.
  • Excellent oral and written communication skills to senior leadership.

Education and Certifications

  • Bachelor’s Degree in Industrial Engineering, Operations Management, Project management, or a relevant field.
Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Technology, Information and Internet
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Retail Director

Riyadh, Riyadh Mohamed Hilal Group

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Are you a visionary leader ready to drive our company's success to new heights? We are seeking an exceptional individual to join our team as Retail Director. As a pivotal member of our organization, you will have the opportunity to shape our operations, foster growth, and lead a talented team towards achieving our ambitious goals. The primary responsibility will be to oversee and manage all aspects of the company's operations within the country. This includes sales management operations, business development, training, general company management, and the fulfilment of key accountabilities and responsibilities outlined below. Additionally, provide general management services, ensure compliance with legal requirements specific to the country and managing various operational aspects.

Key Accountabilities:

Strategic Responsibilities:

  • Support the development and implementation of the retail business and brand portfolio strategy.
  • Present weekly, monthly, and quarterly business review reports with recommendations for performance improvement.
  • Prepare and refine the overall budget, including sales budget and forecast.
  • Ensure the brands' image, standards, and guidelines are maintained across all stores.
  • Continually identify opportunities to improve the business of existing accounts and propose new ones within assigned malls and areas of responsibility.
  • Gather market intelligence and provide feedback to the retail committee to stay ahead of competition and gain market share.

Functional Responsibilities:

  • Maximize sales in all stores and kiosks through coaching and performance management of store teams.
  • Review sales improvement practices, plans, and initiatives to identify additional opportunities for increasing sales.
  • Review sales budget and propose incentive plans.
  • Ensure timely handling and communication of issues, ideas, and recommendations from stores.
  • Plan and execute motivational activities to engage the team and achieve financial objectives.

Cost Control:

  • Monitor, review, and control costs, including manpower, marketing, and operational expenses.
  • Establish processes and controls to minimize stock loss.

Marketing:

  • Develop the annual marketing plan in line with the brands' and commercial strategy.
  • Ensure implementation of promotional activities and directives across stores.
  • Monitor campaign execution and provide feedback for improvements.
  • Stay updated on market trends and competitor activities.
  • Conduct market research to determine market requirements and review marketing channels.

Operations:

  • Establish processes, workflows, and procedures to ensure quality in retail outlets.
  • Conduct regular store visits to monitor performance, staffing levels, customer service.
  • Supervise and drive turnaround in performance for low-performing outlets and brands.
  • Maintain partner relations with shopping malls, retailers, and distributors.
  • Develop the retail network through communication and relationship building.
  • Manage general management services such as legal, license renewals, financial audits, tax filing, labor law implementations, employee visas, warehouse, and office management.

Stock Management:

  • Coordinate with the warehouse and perfume factory for product supply based on sales volume.
  • Collaborate with the purchase and warehouse functions for accurate and timely distribution.
  • Implement policies on product handling and loss prevention.
  • Manage stock and distribution in the assigned territory.

Training:

  • Develop and maintain the highest standards of brand training.
  • Cascade brand philosophy, product knowledge, and new launch information to retail teams.
  • Develop area managers and provide on-the-floor coaching for supervisors and their teams.

People Development:

  • Develop innovative teams and guide them to perform at their optimal potential.
  • Conduct performance evaluations and promote ongoing training and development.
  • Provide leadership and a channel for escalations.
  • Communicate organizational changes and facilitate effective change management.

Compliance and Legal Matters:

  • Ensure compliance with local regulations, labour laws, and retail industry standards. Address any legal or compliance issues promptly and proactively.

Store Openings, Relocations & Revamping:

  • Collaborate with brand teams to develop and execute comprehensive plans for new store openings.
  • Develop and execute plans for new store openings, including site selection, lease negotiations, and store launch activities.
  • Develop relocation strategies to minimize disruption to operations and ensure a smooth transition.
  • Analyze store performance and customer feedback to identify areas for improvement and revamping opportunities.
  • Provide guidance and support to the store management team during the opening, relocation & revamping process.

Requirements:

  • Saudi national only, with a valid work permit (Nationalization)
  • Bachelor's degree in business administration, marketing or a related field (MBA preferred).
  • Proven experience in senior management within the beauty or retail industry.
  • Strong knowledge of perfumes and beauty products market and trends.
  • Demonstrated track record of achieving sales targets and driving business growth.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to analyze data and make data-driven decisions.
  • Strong negotiation and relationship-building skills.
  • Familiarity with both online and offline retail channels

Language Skills:

Seniority level
  • Seniority level Director
Employment type
  • Employment type Full-time
Job function
  • Job function Management and Business Development
  • Industries Retail Luxury Goods and Jewelry and Retail

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Retail Manager

Riyadh, Riyadh Marli New York

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Direct message the job poster from Marli New York

Human Resources Manager, ME Region at MARLI New York & Sartoro Jewelry

The Retail Manager is responsible for driving the business performance and operational excellence of Marli New York boutiques throughout KSA. This leadership role combines strategic vision, team development, clienteling, and a sharp commercial focus to ensure a world-class luxury experience in line with Marli’s global standards. This role also includes spearheading boutique expansion, executing experiential activations, and shaping the brand’s footprint across emerging luxury retail destinations in the region.

Key Responsibilities

  • Define and execute strategic retail plans to achieve and exceed revenue and profitability targets across all Marli New York locations in KSA.
  • Conduct regular performance analyses (KPIs, VoC, CRM metrics, mystery shopping) and implement corrective measures where needed.
  • Stay attuned to KSA’s luxury retail landscape—identify new mall developments, assess competitor movements, and evaluate expansion opportunities.
  • Lead omnichannel initiatives in collaboration with HQ and marketing to enhance brand visibility and client conversion.
  • Recruit, train, and retain a high-performing sales team who embody luxury values and personalized service.
  • Set, monitor, and review individual and team KPIs to drive consistent performance across all boutiques.
  • Foster a coaching culture with structured feedback, in-store mentoring, and individual development plans.
  • Partner with Learning & Development to implement regular training on storytelling, product expertise, and sales techniques.

Client Relationship Management & CRM Strategy

  • Champion a client-centric culture—drive CRM initiatives and personalization to build long-term relationships with VIP clients.
  • Ensure meticulous follow-ups, clienteling appointments, and after-sales touchpoints to elevate the customer experience.
  • Personally engage with high-net-worth clients and ensure top-tier service and loyalty.

Pop-Up & Event Management

  • Lead the planning and execution of immersive pop-up activations across KSA.
  • Oversee all event components: boutique design, merchandising, staffing, client outreach, sales tracking, and lead generation.
  • Collaborate closely with PR, Marketing, and Visual Merchandising teams to maximize impact.
  • Manage boutique P&L, expense control, and operational budgets with commercial discipline.
  • Present weekly/monthly reporting, forecasts, and financial reviews to senior leadership.
  • Analyze profitability and implement margin-enhancing initiatives.
  • Uphold exceptional store operations—security, SOP compliance, shrinkage control, grooming, and service standards.
  • Oversee inventory control to optimize stock turnover, minimize discrepancies, and manage replenishment cycles effectively.
  • Ensure boutiques are visually aligned with Marli’s luxury aesthetic through VM guidelines and seasonal campaigns.

Brand Representation & Stakeholder Collaboration

  • Serve as a brand ambassador—demonstrating passion, elegance, and consistency in all interactions.
  • Work cross-functionally with corporate, merchandising, and supply chain teams to ensure seamless operations.
  • Support market-specific campaigns and product launches to localize global strategies.

Ideal Candidate Profile

Qualifications & Experience

  • 5+ years in retail management, preferably in luxury jewelry, watches, or high-end fashion.
  • Proven success in leading multi-store or large flagship teams within the GCC.
  • Strong commercial and operational acumen with experience handling P&L and sales forecasting.
  • Bilingual fluency in English and Arabic is mandatory.
  • Proficient in retail KPIs, CRM tools, and sales analytics platforms.
  • Inspirational leadership with a hands-on approach and a commitment to coaching.
  • Excellent interpersonal, communication, and client-facing skills.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function General Business, Sales, and Business Development
  • Industries Retail Luxury Goods and Jewelry

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E-Commerce Technical Project Manager - Adobe Commerce Cloud (TPM001)

Riyadh, Riyadh Foreground.

Posted 1 day ago

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Job Description

E-Commerce Technical Project Manager - Adobe Commerce Cloud (TPM001)

Join to apply for the E-Commerce Technical Project Manager - Adobe Commerce Cloud (TPM001) role at Foreground.

E-Commerce Technical Project Manager - Adobe Commerce Cloud (TPM001)

Join to apply for the E-Commerce Technical Project Manager - Adobe Commerce Cloud (TPM001) role at Foreground.

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Foreground is partnering with a leading retail group in KSA to appoint a Technical Project Manager for a major e-commerce transformation. This role offers the opportunity to lead the end-to-end implementation of Adobe Commerce Cloud, integrated with SAP ERP and multiple third-party systems, as part of a dynamic, high-impact team based in Riyadh.

About the Role:

The Technical Project Manager will serve as the in-house lead for a complex Adobe Commerce Cloud implementation, ensuring seamless coordination between internal stakeholders, external vendors, and the appointed system integrator. This position reports directly to the Chief E-commerce Officer and sits within the IT Department.

Key Responsibilities:

  • Define project scope, objectives, and deliverables in collaboration with business stakeholders
  • Develop and maintain detailed project plans, timelines, and resource allocations
  • Act as the primary liaison between internal departments (eCommerce, IT, Finance, Operations) and external partners
  • Manage relationships with system integrators and third-party vendors, ensuring contractual obligations and performance standards are met
  • Oversee the integration of Adobe Commerce Cloud with SAP ERP and other business-critical systems
  • Ensure data flows, APIs, and middleware are designed and implemented to best practice standards
  • Collaborate with IT teams to ensure infrastructure and security compliance
  • Identify project risks, develop mitigation strategies, and resolve issues to ensure timely, quality delivery
  • Coordinate User Acceptance Testing (UAT) and validate system integrations for data accuracy
  • Maintain comprehensive project documentation and provide regular progress reports to senior leadership


Requirements:

  • Bachelors degree in Computer Science, Information Systems, or related field
  • 5+ years of technical project management experience, ideally within eCommerce or ERP implementation environments
  • Proven experience with Adobe Commerce (Magento), SAP ERP, and third-party integrations
  • Strong understanding of APIs, middleware, and cloud-based platforms
  • Excellent communication, leadership, and stakeholder management skills
  • PMP, Agile, or Scrum certification is an advantage


Preferred Skills:

  • Experience managing system integrators and outsourced technology projects
  • Familiarity with delivery and order management systems
  • Knowledge of payment gateway integrations and compliance standards (e.g., PCI-DSS)
  • Ability to translate business requirements into technical solutions

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Sales and Business Development
  • Industries Business Consulting and Services

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