31 Stock Associate jobs in Saudi Arabia

Job Responsibilities: Head of Retail Operations

Location:
Riyadh, Saudi Arabia (with regular travel across the Kingdom)

Operational Leadership

• Lead and oversee the day-to-day retail operations across all stores within the Kingdom, ensuring consistent execution of brand and service standards.
• Monitor and drive store performance metrics including sales, footfall, conversion, ATV, UPT, and shrinkage.
• Develop and implement SOPs to streamline and standardize operational practices across the network.
• Maintain store compliance with company policies, visual merchandising standards, and hygiene/housekeeping norms.

Team Management & Development

• Build and manage a strong retail team, fostering a culture of discipline, punctuality, and performance.
• Lead recruitment, training, and onboarding of retail staff across all levels.
• Implement motivation, rewards, recognition, and incentive programs to boost team engagement and productivity.
• Evaluate team performance and provide regular coaching, feedback, and development plans.

Strategic Alignment & Collaboration

• Work closely with Category, Supply Chain, and Marketing teams to ensure unified execution of commercial and promotional strategies.
• Align weekly goals and priorities across functions to maximize impact and agility on the shop floor.
• Drive alignment between demand planning, stock availability, and in-store execution.

Business & Financial Acumen

• Analyze store-level performance data and drive actionable insights to improve profitability and productivity.
• Set and manage store budgets, P&L targets, and cost optimization plans.
• Use KPIs and dashboards to track progress against business goals and identify improvement areas.

Customer Experience & Brand Standards

• Ensure exceptional customer service standards are consistently delivered across all stores.
• Monitor customer feedback and take corrective actions to enhance satisfaction and loyalty.
• Lead store audits and mystery shopping programs to maintain high operational standards.

Expansion & Growth

• Support new store openings, relocations, and renovations in line with business strategy and timelines.
• Contribute to retail network planning by evaluating performance of existing stores and identifying new opportunities.

Retail Operations Manager
Purpose

To lead and elevate SAN's brand retail operations across all brands and regions by ensuring every store operates with precision, efficiency, and passion.

The Retail Operations Manager drives sales performance, operational excellence, and brand consistency, turning SAN's brand and retail network into a benchmark for lifestyle experiences across the Kingdom.

Key Responsibilities
1. Retail Leadership

• Lead and empower Regional Managers and Store Managers to deliver flawless operations and consistent brand standards across all SAN brands.
• Translate the corporate retail strategy into clear operational plans and measurable store outcomes.
• Foster a culture of speed, accountability, and operational excellence throughout the retail network.

2. Sales & Performance Management

• Own the retail sales rhythm and KPIs, traffic, conversion, UPT, ATV, sales per hour – driving performance improvement across all regions.
• Review store and regional results regularly, identify performance gaps, and implement corrective actions.
• Ensure stores are fully prepared and optimized for seasonal peaks, new launches, and promotional periods.

3. Customer Experience

• Guarantee a seamless and emotionally engaging customer experience that reflects each brand's identity within SAN brands
• Implement Service Standards and train teams to create memorable in-store moments that drive loyalty and repeat visits.
• Manage customer feedback loops and follow up on NPS to maintain high service levels.

4. Operational Excellence

• Develop, implement, and monitor Store Standard Operating Procedures (SOPs) across all locations.
• Drive daily and weekly store execution excellence: scheduling, cash handling, backroom operations, visual merchandising, and housekeeping.
• Ensure strict compliance with health & safety, quality, and brand standards.

5. Retail Excellence & Asset Protection

• Lead the Retail Excellence & Asset Protection function to minimize shrinkage, improve loss prevention compliance, and strengthen operational controls.
• Build a culture of awareness and ownership around store assets through training and field audits.
• Monitor audit scores and implement corrective action plans for non-compliance.

6. Inventory Allocation & Flow

• Partner with the Inventory Allocation & Flow team to balance stock levels and maximize availability across stores and regions.
• Ensure that product replenishment supports SAN brands' "Weekly Newness" and fast-fashion model.
• Review sell-through rates, stock coverage, and transfer plans to avoid stock-outs and slow movers.

7. People Development & Leadership

• Coach and develop Regional and Store Managers to build a pipeline of future retail leaders.
• Promote a culture of ownership, empowerment, and continuous learning.
• Conduct regular training sessions on SOPs, service standards, visual execution, and loss prevention.

8. OPEX & Cost Control

• Manage controllable expenses (payroll, supplies, utilities, shrinkage) to achieve budget targets and store P&L efficiency.
• Implement cost-optimization initiatives without compromising customer experience or brand execution.
• Partner with Finance to track monthly and quarterly performance against operational budgets.

9. Store Openings & Expansion

• Lead the operational readiness of new store openings, including staffing, stock, visual merchandising, and cash operations.
• Conduct post-opening reviews to stabilize performance and ensure smooth handover to regional teams.
• Collaborate with cross-functional teams on refits and expansion plans to support SAN's growth roadmap.

10. Cross-Functional Collaboration

• Work closely with Commercial, Marketing, Customer Experience, and Supply Chain departments to ensure aligned execution across brands.
• Translate marketing and campaign plans into in-store actions with zero defect execution.
• Provide insights and feedback to support data-driven decision-making and trend adaptation.

SAN Leadership DNA

• Lead by Experience:
  Start from the floor, inspire through action, not authority.
• Execute with Passion:
  Every detail matters because every detail creates the experience.
• Evolve Continuously:
  We don't stop at better, we seek what's next.
• Act as One Team:
  Different brands, one vision to create an exceptional SAN experience.

Qualifications

• Bachelor's degree in Business Administration, Retail Management, or related field.
• 8–12 years of progressive experience in multi-region retail operations (preferably in fashion or lifestyle).
• Proven track record in driving sales, improving store execution, and leading large teams.
• Strong analytical skills with a data-driven decision-making approach.
• Excellent leadership, communication, and problem-solving skills.
• Fluent in English and Arabic.

The Senior Manager- Rolling Stock & Maintenance is responsible for the end-to-end lifecycle of Qiddiya's rolling stock and yellow plant, (specification → procurement → delivery → operations → mid-life → disposal) so fleets are safe, reliable, on-brand, and cost-effective for a world-class entertainment destination. This role ensures the safety and protection of passengers, employees, infrastructure, and assets while maintaining compliance with national regulations and international best practice in high speed and metro rolling stock ownership.

• Fleet strategy & roadmap - Define vehicle platforms, capacities, technologies (propulsion, ATO/CBTC level, onboard systems), standardization, and obsolescence plans aligned to Qiddiya's phased openings (e.g., PUA, Q Express) and demand growth
• Requirements & specification - Translate customer experience, safety, RAMS, accessibility, and branding into technical specs (NFPA, EN/IEC/BS, TSI where applicable; fire/smoke, EMC, crashworthiness, cybersecurity). Establish policies and protocols for incident prevention, rapid response, and recovery for all transportation
• Procurement leadership - Lead RFI/RFP, bidder engagement, evaluation (technical, commercial, ESG, localization), and contract negotiation (performance guarantees, LDs, warranties, IPR, software licenses)
• Delivery, testing & commissioning - Plan and govern design reviews, factory tests, type tests, safety cases, shipment, site acceptance, dynamic testing, and entry-into-service
• Safety & regulatory - Own safety certification and interfaces with Independent Safety Assessor and Saudi regulators (e.g., TGA), ensure SMS compliance, hazard logs, and safety cases
• Systems integration - Ensure rolling stock integrates cleanly with signalling/ATO, platform fit/gauges, depots, power/SCADA, telecoms, PSDs, and wayside maintenance/diagnostics
• RAMS performance - Set availability/reliability targets (MTBF/MTTR), manage reliability growth, warranty campaigns, condition-based maintenance, and continuous improvement
• Operations & maintenance readiness - Define maintenance strategy (depot/line-side, levels 1-5), tools, workshops, training, documentation, spares, and ensure Day-1/Day-2 readiness
• Brand & customer experience - Own interior/exterior design, accessibility, dwell-time features, onboard infotainment/Wi-Fi, climate comfort, and aesthetics consistent with Qiddiya's brand
• Digital & data - Deploy telematics/FLEET IoT, health monitoring, OTA software management, configuration control, cybersecurity, and integration with enterprise asset management (EAM)
• Supplier & contract management - Run performance reviews, KPIs, claims/warranty management, change control, and cost/quality/delivery governance across OEMs and Tier-1s
• Localization & sustainability - Drive in-Kingdom value add (IKTVA), Saudization, training pathways, energy efficiency and materials sustainability; report ESG impacts
• Budget & risk control - Own rolling stock budgets, risk registers, mitigations, and executive reporting
• Stakeholder management - Coordinate with Qiddiya Master planning, stations/depot, operations, finance, legal, brand, and external partners (municipality, utilities, emergency services)

• Bachelor's degree in finance, economics, or a related field; Master's degree or professional certification (CFA, CPA) preferred
• Minimum of 10 - 12 years of experience in financial analysis, with a focus on real estate or development finance
• Strong background in financial modeling, investment analysis, and strategic financial planning
• Exceptional analytical skills and the ability to translate data into actionable insights
• Excellent communication skills, capable of presenting complex financial information clearly
• Demonstrated ability to lead and collaborate in a team-oriented environment
• Proficiency in financial analysis tools and advanced Excel skills

Offering a comprehensive compensation and benefits package.

• Mid-Senior level

• Full-time

• IT Services and IT Consulting

Global executive talent search consultant for GCC and Middle East region

Job Responsibilities: Head of Retail Operations

Location: Riyadh, Saudi Arabia (with regular travel across the Kingdom)

Operational Leadership

• Lead and oversee the day-to-day retail operations across all stores within the Kingdom, ensuring consistent execution of brand and service standards.
• Monitor and drive store performance metrics including sales, footfall, conversion, ATV, UPT, and shrinkage.
• Develop and implement SOPs to streamline and standardize operational practices across the network.
• Maintain store compliance with company policies, visual merchandising standards, and hygiene/housekeeping norms.

Team Management & Development

• Build and manage a strong retail team, fostering a culture of discipline, punctuality, and performance.
• Lead recruitment, training, and onboarding of retail staff across all levels.
• Implement motivation, rewards, recognition, and incentive programs to boost team engagement and productivity.
• Evaluate team performance and provide regular coaching, feedback, and development plans.

Strategic Alignment & Collaboration

• Work closely with Category, Supply Chain, and Marketing teams to ensure unified execution of commercial and promotional strategies.
• Align weekly goals and priorities across functions to maximize impact and agility on the shop floor.
• Drive alignment between demand planning, stock availability, and in-store execution.

Business & Financial Acumen

• Analyze store-level performance data and drive actionable insights to improve profitability and productivity.
• Set and manage store budgets, P&L targets, and cost optimization plans.
• Use KPIs and dashboards to track progress against business goals and identify improvement areas.

Customer Experience & Brand Standards

• Ensure exceptional customer service standards are consistently delivered across all stores.
• Monitor customer feedback and take corrective actions to enhance satisfaction and loyalty.
• Lead store audits and mystery shopping programs to maintain high operational standards.

Expansion & Growth

• Support new store openings, relocations, and renovations in line with business strategy and timelines.
• Contribute to retail network planning by evaluating performance of existing stores and identifying new opportunities.

Join to apply for the Assistant Manager - Retail Operations role at Apparel Group

Join to apply for the Assistant Manager - Retail Operations role at Apparel Group

Objective:

This position is responsible for supporting the daily retail operations across stores, ensuring adherence to standard operating procedures, optimizing store performance, and enhancing customer satisfaction. The role also contributes to achieving business targets through operational excellence, staff development, and in-store execution.

Job Description

Objective:

This position is responsible for supporting the daily retail operations across stores, ensuring adherence to standard operating procedures, optimizing store performance, and enhancing customer satisfaction. The role also contributes to achieving business targets through operational excellence, staff development, and in-store execution.

Key Responsibilities:

Sales and Profitability

• Support achievement of sales KPIs such as units per transaction, average transaction value, sales per square foot, and conversion rates.
• Assist Store Managers in setting and tracking sales targets to optimize store-level performance.
• Monitor operational expenses and implement cost-control measures including process automation.
• Ensure strict adherence to company SOPs, policies, and loss prevention guidelines across all stores.
• Oversee consistent execution of visual merchandising standards across all locations.
• Participate in staff recruitment and training on sales techniques, customer service, and brand etiquette.
• Contribute to annual performance evaluations by supporting coaching, feedback, and employee motivation.
• Make informed decisions on store operations and visual presentation based on performance analysis.
  
  

• Identify training needs in collaboration with the Training and HR teams.
• Assist in developing succession plans to build a strong internal talent pipeline.
• Support the setting and evaluation of KPIs/KRAs for direct subordinates.
• Assist in selection and recruitment of store-level staff as needed.
• Facilitate technical and behavioral skill development through learning initiatives.
  
  

• Participate in regular sales and operational review meetings.
• Provide timely performance feedback to store teams in alignment with business goals.
• Ensure store participation in loyalty initiatives like ‘Club Apparel’.
• Assist in preparing reports and insights for senior management reviews.
  
  

• Track inventory levels in collaboration with Brand and Planning teams.
• Strengthen the link between stores, buyers, and planners to ensure optimal stock flow.
• Flag slow-moving or outdated stock and support execution of clearance actions.
• Promote adherence to inventory control and shrinkage prevention protocols.
  
  

• Provide operational inputs during the design and layout of new stores.
• Assist in drafting and monitoring new store opening timelines.
• Coordinate with store design and project teams to ensure timely handovers.
• Support merchandising setup and store readiness during pre-opening phases.
  
  

• Recommend initiatives to improve brand visibility and customer engagement.
• Coordinate with internal teams to ensure compliance with legal and operational requirements related to store setup and functioning.
  
  

• 5-7 years of progressive experience in retail operations, with at least 3 years in a supervisory or assistant managerial role.
• Demonstrated ability to support multi-store operations, team leadership, and operational compliance.
• Strong analytical, communication, and interpersonal skills.
• Bachelor’s degree in Retail Management, Business Administration, or a related field preferred.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Retail

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As a Sales Agent - Retail Operations at Six Flags Qiddiya City and Aquarabia, you will play a crucial role in enhancing the overall guest experience by providing exceptional service and support across our retail and food & beverage outlets. You will be responsible for actively engaging with guests, showcasing our products, and driving sales through excellent product knowledge and customer interaction. This role involves working as part of a dynamic team to meet and exceed sales targets while ensuring a welcoming and enjoyable environment for all visitors.

Key Responsibilities:

• Engage with guests in a friendly and professional manner to promote products and drive sales.
• Maintain a thorough knowledge of product offerings, seasonal promotions, and retail policies.
• Process sales transactions accurately and handle cash and payment systems following company standards.
• Assist in inventory management by restocking shelves and maintaining visual merchandising standards.
• Respond to guest inquiries and concerns, providing prompt and effective resolutions.
• Support team members and contribute to a positive guest service atmosphere.
• Participate in location cleanliness and tidiness, ensuring that all areas meet safety and health standards.
• Assist with special events and promotions as needed.

• High school diploma or equivalent is required; additional education in a related field is a plus.
• Previous experience in sales, retail, or customer service preferred.

• Excellent communication and interpersonal skills.
• Strong ability to engage with guests and build rapport quickly.
• Sales-driven mindset with a focus on achieving individual and team targets.
• Ability to work in a fast-paced environment and can handle multiple tasks simultaneously.
• Detail-oriented with a commitment to maintaining product presentation standards.
• Basic math skills for handling cash transactions.
• Flexibility to work a varied schedule, including weekends, holidays, and evenings as required.
• Proficiency in using retail POS systems and familiarity with cash handling procedures.
• Ability to cooperate and work well within a team environment.

Retail Operations Director (ROD002) role at Foreground .

Foreground is partnering with a leading regional apparel retailer to appoint a Retail Operations Director who will oversee end-to-end store performance, operational excellence, and customer experience across the GCC. This executive role requires a proven leader who can manage large-scale retail operations, introduce efficiency frameworks, and drive sustainable profitability while adapting to market trends and consumer behaviors.

• Lead the operational performance of retail stores across Saudi Arabia and the wider GCC.
• Establish and implement operating standards, ensuring consistent execution across all branches.
• Monitor KPIs including sales per square foot, inventory turnover, and staff productivity.
• Collaborate with merchandising, supply chain, and marketing teams to optimize in-store experiences.
• Drive initiatives to enhance customer satisfaction and loyalty programs.
• Ensure compliance with legal, health, and safety standards across all outlets.
• Lead store expansion and refurbishment programs aligned with brand strategy.

• Bachelors degree in Business Administration, Retail Management, or related field; MBA preferred.
• 12+ years of progressive retail operations experience, with at least 5 in a senior leadership role.
• Proven expertise in managing multi-country apparel operations.
• Strong financial acumen and understanding of P&L management.
• Excellent leadership and cross-functional collaboration skills.

• Director

• Full-time

• Sales and Business Development

• Business Consulting and Services

At Aquarabia Qiddiya City, the Assistant Manager - Retail Operations will oversee the daily operations of retail outlets, ensuring efficient store management, inventory control, and exceptional guest service. This role is responsible for supervising retail staff, maintaining visual merchandising standards, and supporting revenue growth through strategic sales initiatives. The Assistant Manager will collaborate with the Retail Operations department to manage stock levels and ensure all retail spaces meet company standards while delivering an outstanding guest experience. Additionally, the role involves handling guest inquiries and complaints, as well as ensuring compliance with safety and operational procedures.

• Education: High school diploma or equivalent is required; a diploma in Retail Management or a related field is a plus.
• Experience: 3-6+ years of experience in retail operations in a supervisory or management role.

• Strong leadership and team management skills, with the ability to motivate and develop staff.
• Proficient in inventory management, visual merchandising, and retail sales strategies.
• Excellent customer service and communication skills.
• Strong organizational and time-management abilities, with a focus on detail.
• Proficient in using point-of-sale (POS) systems and cash handling procedures.
• Proficiency in data analysis and sales reporting.
• Strong vendor management and negotiation skills.
• Ability to analyze sales data, guest feedback, and operational performance to identify areas for efficiency improvement.
• Skilled in using Microsoft Excel, Word, and PowerPoint for reporting, budgeting, and creating operational plans.
• Languages: Fluent in English.

• Self-Actualization & Fulfillment: Advanced
• Team Synergy & Development: Advanced
• Entrepreneurial Mindset & Drive: Advanced
• Business Acumen & Diligence: Advanced

• Comply with Six Flags Qiddiya’s code of conduct and ethics.
• Promote Six Flags Qiddiya’s vision, mission, and values.
• Contribute to Six Flags Qiddiya’s culture and uphold company rules and regulations.
• Perform tasks as directed to support organizational goals.
• Share expertise with the team and encourage their professional growth.

• Supervise daily retail operations, ensuring stores are well-stocked, staff are properly trained, and guest service is of the highest standard.
• Assist in managing and training retail staff to ensure product knowledge and exceptional guest service.
• Monitor inventory levels, reorder products timely, and manage stock rotation to minimize waste and shortages.
• Implement and maintain visual merchandising standards aligned with company branding.
• Analyze sales data to identify trends and opportunities to increase revenue, adjusting displays and sales tactics accordingly.
• Collaborate with the Retail Operations Manager to develop and execute promotions, seasonal offerings, and special events.
• Handle guest inquiries and complaints, ensuring quick resolution for a positive guest experience.
• Support the development of sales strategies to drive revenue and achieve department goals.
• Oversee cash handling and financial transactions, ensuring proper procedures and resolution of discrepancies.
• Assist in scheduling staff shifts to ensure proper coverage during peak and off-peak hours.
• Conduct regular audits of inventory and retail sales to maintain accuracy and compliance with company policies.
• Work closely with vendors and suppliers to ensure timely delivery and negotiate favorable terms when possible.
• Ensure compliance with safety and health regulations, maintaining a clean and safe environment for both staff and guests.
• Provide reports on retail performance to senior management, identifying areas for improvement and recommending strategies for growth.
• Monitor retail performance metrics, including sales volume, guest satisfaction, and staff productivity, to optimize operations.
• Coordinate with the marketing team to align retail promotions with park-wide events, ensuring that product offerings and displays complement overall marketing campaigns.
• Assist in managing vendor relationships, negotiating contracts, and ensuring timely delivery of high-quality products that meet guest preferences and demand.

Overview

At Aquarabia Qiddiya City, the Assistant Manager - Retail Operations will oversee the daily operations of retail outlets, ensuring efficient store management, inventory control, and exceptional guest service. This role is responsible for supervising retail staff, maintaining visual merchandising standards, and supporting revenue growth through strategic sales initiatives. The Assistant Manager will collaborate with the Retail Operations department to manage stock levels and ensure all retail spaces meet company standards while delivering an outstanding guest experience. Additionally, the role involves handling guest inquiries and complaints, as well as ensuring compliance with safety and operational procedures.

• Supervise daily retail operations, ensuring stores are well-stocked, staff are properly trained, and guest service is of the highest standard.
• Assist in managing and training retail staff to ensure product knowledge and exceptional guest service.
• Monitor inventory levels, reorder products timely, and manage stock rotation to minimize waste and shortages.
• Implement and maintain visual merchandising standards aligned with company branding.
• Analyze sales data to identify trends and opportunities to increase revenue, adjusting displays and sales tactics accordingly.
• Collaborate with the Retail Operations Manager to develop and execute promotions, seasonal offerings, and special events.
• Handle guest inquiries and complaints, ensuring quick resolution for a positive guest experience.
• Support the development of sales strategies to drive revenue and achieve department goals.
• Oversee cash handling and financial transactions, ensuring proper procedures and resolution of discrepancies.
• Assist in scheduling staff shifts to ensure proper coverage during peak and off-peak hours.
• Conduct regular audits of inventory and retail sales to maintain accuracy and compliance with company policies.
• Work closely with vendors and suppliers to ensure timely delivery and negotiate favorable terms when possible.
• Ensure compliance with safety and health regulations, maintaining a clean and safe environment for both staff and guests.
• Provide reports on retail performance to senior management, identifying areas for improvement and recommending strategies for growth.
• Monitor retail performance metrics, including sales volume, guest satisfaction, and staff productivity, to optimize operations.
• Coordinate with the marketing team to align retail promotions with park-wide events, ensuring that product offerings and displays complement overall marketing campaigns.
• Assist in managing vendor relationships, negotiating contracts, and ensuring timely delivery of high-quality products that meet guest preferences and demand.

• Education: High school diploma or equivalent is required; a diploma in Retail Management or a related field is a plus.
• Experience: 3-6+ years of experience in retail operations in a supervisory or management role.
• Skills & Competencies: Strong leadership and team management skills, with the ability to motivate and develop staff; Proficient in inventory management, visual merchandising, and retail sales strategies; Excellent customer service and communication skills; Strong organizational and time-management abilities, with a focus on detail; Proficient in using POS systems and cash handling procedures; Proficiency in data analysis and sales reporting; Strong vendor management and negotiation skills; Ability to analyze sales data, guest feedback, and operational performance to identify areas for efficiency improvement; Skilled in using Microsoft Excel, Word, and PowerPoint for reporting, budgeting, and creating operational plans; Languages: Fluent in English.