1 136 Human Resources jobs in Saudi Arabia
Service Advisor
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Job Purpose:Serve as the primary point of contact for customers in the automotive service department, providing expert advice, guidance, and support to ensure high customer satisfaction and efficient service delivery.
Coordinate service activities between customers and the service team, managing service schedules, and communicating effectively to ensure clear understanding of service needs and expectations.
Responsibilities and Duties:- Greet customers and conduct initial consultations to determine their service needs.
- Advise customers on necessary and recommended services based on vehicle condition and manufacturer guidelines.
- Schedule service appointments and coordinate with the service team to ensure timely completion of work.
- Provide customers with detailed explanations of service processes, costs, and expected outcomes.
- Manage and update customer records and service histories in the company database.
- Monitor service progress and communicate any changes or additional needs to customers in a timely manner.
- Process service orders, invoices, and payments accurately and efficiently.
- Address and resolve customer concerns and complaints to maintain high levels of customer satisfaction.
- Collaborate with service technicians and managers to ensure smooth operations and adherence to quality standards.
- Stay informed about new automotive technologies, service offerings, and industry trends to provide knowledgeable advice to customers.
High school diploma required; further education or certification in Mechanical Engineering, customer service, or related fields is preferred.
Experience:Previous experience as a Service Advisor in the automotive industry or extensive customer service experience in a related field.
2 - 4 years of experience in customer service and vehicle maintenance coordination.
Competencies:- Strong knowledge of automotive services and maintenance procedures.
- Excellent communication and interpersonal skills, with the ability to interact effectively with customers and service staff.
- Proficiency in using service management software and office productivity tools.
- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
- High attention to detail and accuracy in documentation and data management.
- Strong problem-solving skills and the ability to handle customer issues diplomatically.
- Commitment to providing exceptional customer service and maintaining professional integrity.
Not Applicable
Employment typeFull-time
Job functionOther
IndustriesMotor Vehicle Manufacturing
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Sign in to set job alerts for “Service Advisor” roles.Location: Riyadh, Saudi Arabia. Posted 55 minutes ago.
#J-18808-LjbffrService Sales Proposal Engineer
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Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.
Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
About The Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
Responsibilities
- Manage customer data and interactions using our CRM system, ensuring accurate and up-to-date information.
- Develop proposals for Life Cycle Assessment (LCA), SDM (Shutdown maintenance), training, on-call services, spare parts, and projects for Cyber Security Services, Process Analyzers, Third-party control devices, and Field instruments.
- Coordinate service delivery activities, ensuring adherence to service level agreements (SLAs) and quality standards.
- Decode part numbers to identify specific components and ensure compatibility with customer requirements.
- Interact with customers to understand their needs, address inquiries, and follow up on quotations and orders.
- Process orders efficiently, coordinating with sales, logistics, and finance teams to ensure timely delivery.
- Analyse turnover from on-call service contracts, optimising revenue streams.
- Manage and follow up on quotations for Yokogawa and third-party materials, negotiating terms and finalising orders.
- Monitor accounts receivable and follow up with customers on outstanding payments, resolving billing discrepancies as needed.
- Collaborate with Regional offices to support service sales activities, providing training and assistance as required.
- Identify, assess, prioritize and manage risks without supervision and provides technical guidance when required.
- Works without supervision and provides technical guidance when required on costing, budgeting and finance tasks.
- Bachelor's degree in Instrumentation, Electronics, Electrical Engineering
- Five years of proven experience in sales within the industrial automation or control systems industry is mandatory.
- Good Knowledge of DCS, Field instruments, Safety systems, and PLCs, with the ability to conduct competitive comparisons.
- Excellent oral and written communication skills, with the ability to effectively communicate technical concepts to diverse audiences.
- Strong analytical and problem-solving abilities with a target-oriented mindset.
- Previous experience with Yokogawa products and solutions is an added advantage.
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Technical Service Supervisor
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Sub Department: Maintenance - Electronics
Number of Openings: 1
Role PurposeA technically skilled and motivated Smart Solutions Delivery Specialist to support the delivery, demonstration, and Proof of Concept (PoC) activities for our Smart Solutions portfolio. This includes solutions such as PDI Products, Mapxus Indoor Navigation, ABIoT Smart Devices, and HSE (Health, Safety, and Environment) applications. The ideal candidate will play a critical role in ensuring successful deployments, maintaining technical excellence, and delivering exceptional support to our clients.
Job Accountabilities & Activities• Lead technical delivery of Smart Solutions projects including configuration, testing, and deployment.
• Support pre-sales activities by conducting PoCs and demonstrations for clients.
• Coordinate with product vendors and internal stakeholders to ensure timely and accurate solution deployment.
• Provide on-site and remote technical support during and after implementation.
• Create and maintain technical documentation, user manuals, and deployment guides.
• Train internal and client teams on the use of Smart Solutions platforms.
Bachelor’s Degree in Information Technology, Engineering, or a related field
Required Years of Experience• Minimum 3–5 years of experience in technical solution delivery, ideally within Smart Solutions or IoT domains.
• Hands-on experience with PDI systems, indoor mapping platforms, IoT devices, and safety monitoring solutions is preferred.
• Strong communication skills, both written and verbal, with the ability to present technical content to non-technical audiences.
• Problem-solving attitude with the ability to manage multiple projects and priorities simultaneously.
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#J-18808-LjbffrService Sales Manager
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Location: Riyadh, Riyadh, Saudi Arabia
Job ID: R
Date Posted:
Company Name: HITACHI ENERGY LTD
Profession (Job Category): Sales, Marketing & Product Management
Job Schedule: Full time
Remote: No
Job Description:
The opportunity
To build and grow the service sales business by driving, implementing, reporting, and monitoring the progress of the strategy. Develop trends for identifying and winning new business, creating contract strategies, and preparing project proposals based on policies, customer requirements, budgets, and timescales, ensuring they meet agreed technical standards. Focus on identifying, reviewing, and negotiating contracts to maximize financial and operational performance. Document any changes during contract execution.
How you’ll make an impact
Assess and monitor the success or deviations of contracts to identify required changes. Ensure the timely and accurate execution of commercial aspects, collaborating with technical, financial, legal teams, and clients. Provide support and advice on new business opportunities with a strong legal knowledge base.
Achieve KPIs for three Business Units (PGHV, TRES, PGGI) and develop pipelines for these units. Ensure customer satisfaction, meet expectations, and coordinate with all BUs to present a unified front—"One face towards the customer" as part of Hitachi.
Utilize Hitachi tools for proactive customer engagement and define strategies for
Assistant Human Resources Manager
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Job Summary-
The Assistant Human Resources Manager will assist the HR Manager in various HR functions and initiatives to support the organization's human resources objectives.
Job Responsibility-
- Assist in recruitment and onboarding processes, including posting job openings, screening resumes, conducting interviews, and facilitating new hire orientations.
- Support employee relations by addressing employee queries, conflicts, and grievances in a timely and professional manner.
- Assist in performance management processes, including conducting performance evaluations and providing guidance on performance improvement plans.
- Help in developing and implementing HR policies and procedures in compliance with labor laws and regulations.
- Collaborate with the HR Manager on training and development initiatives for employees at all levels.
- Compile and maintain employee records and HR documents in accordance with company policies and legal requirements.
- Bachelor's degree in Human Resources, Business Administration, or related field.
- Proven experience working in HR roles, preferably as an HR Assistant or in a similar capacity.
- Strong knowledge of HR functions, policies, and best practices.
- Excellent communication and interpersonal skills.
- Ability to maintain confidentiality and handle sensitive information with professionalism.
- Good organizational and time-management skills.
- Proficiency in HR software and MS Office applications.
Skills-
- Strong understanding of HR policies and procedures
- Excellent communication and interpersonal skills
- Knowledge of recruitment and selection processes
- Ability to handle confidential information with integrity
- Proficiency in HRIS and other HR software
- Strong organizational and time management skills
- Ability to multitask and prioritize workload effectively
- Knowledge of labor laws and regulations
- Problem-solving and conflict resolution skills
- Strong attention to detail and accuracy
Global Field Service Operations Manager - Service BU
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Exciting Opportunity to shape the future of Field Service within Hitachi Energy!
We are seeking a highly motivated and experienced Global Field Service Operations Manager within the Global Operations team . This role will report directly to the Head of Global Operations & Networks .
The successful candidate will oversee and optimize Field Service Operations across Hitachi Energy, ensuring high-quality service delivery and customer satisfaction. The role also focuses on expanding our Field Service team in line with Service and New Business growth, working closely with operations, HR, training networks, workshops, and the global business process owner for field service processes.
Location is flexible , with travel required.
The Opportunity- Leadership and Management:
- Lead, develop, and manage the requirements for the Field Service Network, creating a career pathway for our team.
- Manage capabilities and capacity planning for the Field Service Network.
- Develop and maintain standards, tools, and frameworks for Field Service Operations.
- Foster a culture of continuous improvement and operational excellence.
- Promote strong collaboration between factories, service units, and functions.
- Develop strategies to establish and grow service operations in new locations/regions.
- Build partnerships to support expansion and growth.
- Identify new markets for service expansion.
- Develop and execute strategic plans for global Field Service Operations.
- Align service operations with overall business objectives through cross-functional collaboration.
- Ensure high-quality and consistent service across all regions.
- Develop service standards, policies, and procedures.
- Monitor service performance metrics and identify areas for improvement.
- Implement corrective actions for performance gaps.
- Build relationships with key customers and stakeholders.
- Use feedback mechanisms to improve service delivery.
- Bachelor’s degree in Business, Engineering, or related field; Master’s preferred.
- Extensive experience in large service/operations management.
- Minimum 5 years of leadership experience with diverse teams.
- Customer-focused and results-oriented.
- Excellent analytical, communication, and interpersonal skills.
- Ability to work in a fast-paced environment.
- Experience in the power sector (high voltage, transformers, grid integration, service).
- Knowledge of power sector systems and technologies.
- Multilingual capabilities.
- Proven record in complex project implementation.
- Inclusive, diverse, and respectful work environment.
- Career growth opportunities in a global company.
- Supportive team culture.
- Flexible working arrangements for work-life balance.
- Competitive salary and benefits, depending on location.
Hitachi Energy is a global leader in electrification, powering a sustainable energy future with innovative technologies. We employ over 50,000 people worldwide and are committed to addressing urgent energy challenges. We invite you to apply today.
#J-18808-LjbffrRegional Service Delivery Technical Manager- Surface Pressure Control
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Regional Service Delivery Technical Manager- Surface Pressure Control
Would you like the opportunity to work in a dynamic role responsible for business growth?
Do you love leading and motivating others to achieve a goal?
Be part of a successful team
Bringing the most cutting-edge physical and digital technologies together to create oilfield equipment is the beating heart of our work. Devising smarter systems that control and monitor oil and gas extraction, our subsea and surface-pressure capabilities are industry-leading and commercially innovative. Supporting and interacting cross-functionally we improve manufacturing processes.
Partner with the best
The Regional Service Delivery Technical Manager for Surface Pressure Control leads the Technical team in the Saudi Arabia Region to ensure flawless execution, on time delivery and provide first-rate service support to our key customers. The Product Line and area of focus incorporates the full scope services structure (Field/ Repair/ Rental/ Spares). This role also ensures that Baker Hughes maximizes its revenue by enabling flawless execution, customer satisfaction and efficient processes in line with Baker Hughes global standards.
The role will be responsible for:
- Ensuring all activities are carried out according to our non-negotiables and our cultural pillars.
- Providing the operational leadership needs to achieve profitable service growth
- Working closely with the Service Delivery Managers,
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Strategy & Consulting - CFO&EV - Management Consulting Finance Transformation Shared Service Pr[...]
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Accenture is a leading global professional services company that helps the world’s leading businesses, governments, and organizations build their digital core, optimize operations, accelerate revenue growth, and enhance citizen services—creating tangible value at speed and scale. With 800,000 people serving clients in more than 120 countries, we are a talent and innovation-led company. Technology, especially AI and Gen AI, is at the core of change today, and we are among the world’s leaders in driving this change through strong ecosystem relationships.
Our capabilities span Strategy & Consulting, Technology, Operations, Industry X, and Accenture Song, enabling us to deliver tangible outcomes and build trusted, lasting relationships. We measure our success by the 360° value we create for clients, employees, shareholders, partners, and communities. Visit us at .
Accenture Strategy & ConsultingIn today’s world, business leaders seek to reinvent rapidly to increase resilience, mitigate risk, and grow sustainably. Accenture Strategy & Consulting brings together strategic visionaries, industry experts, practitioners, business intelligence professionals, change specialists, AI authorities, Gen AI and Agentic architects, and other specialists to co-create each client’s unique path to reinvention. You will serve as a trusted partner to business leaders, working with a diverse team to deliver successful tech-enabled transformations and new value.
In this role you will:- Advise clients end-to-end on digital process transformation, Global Business Services, Shared Services, CoEs.
- Lead client engagements and be accountable for their successful delivery and impact.
- Work with the latest technologies to solve problems related to intelligent finance solutions.
- Lead assessments on leveraging GenAI and Agentic architecture to generate efficiencies and improve customer satisfaction.
- Design organizational structures, optimize working capital, strategic costs, post-merger integration, carveouts, treasury operations, etc.
- Understand and solve complex business problems, presenting solutions to stakeholders.
- Be agile and solution-agnostic, adapting to different client circumstances and increasing pace.
- Collaborate with global clients, with opportunities to travel.
- Share perspectives on industry trends.
- Lead development of sales proposals and offerings.
- Contribute as a SME in financial, Global Business Service, Shared Service, and CoE domains to internal and external stakeholders.
- Work closely with the Finance Intelligence Operations Risk community and build networks across Accenture and clients.
- Manage sales pipelines and lead bid/proposal processes.
- Management of complex Shared Services Design & Transition.
- Advisory in Global Business/Shared Service/CoE domains.
- Maturity assessment and Operating Model Design.
- Business Process Design and Re-engineering.
- Expertise in GenAI and Agentic architecture.
- Service Management & Governance, Program & Transition Management, Change Management, Digital Transformation.
- Organization structure design, strategic cost optimization, post-merger integration, working capital, treasury operations.
- 12+ years of finance and strategic consulting experience.
- Bachelor’s degree.
- Preferred knowledge of health & Public Sector or Banking.
- Arabic speaker preferred.
- Transparent, fast-paced career progression with coaching from senior colleagues.
- Work alongside experts solving industry challenges with innovative tools.
- Flexible work arrangements and competitive rewards.
- Access to cutting-edge technology to deepen skills and influence business trends.
- Opportunities to impact communities where we work and live.
If this role aligns with your career goals, click below to apply. Follow us on social media for the latest updates on life at @AccentureMiddleEast: LinkedIn, Instagram, Facebook, Twitter, YouTube.
#J-18808-LjbffrField Service Engineer - Tabuk
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Beckman Coulter Diagnostics, a Danaher Company
At Beckman Coulter Diagnostics , a global leader in clinical diagnostics and a proud part of Danaher Corporation , our mission is to advance healthcare by empowering laboratories and clinicians to deliver critical results with speed and confidence. Through the Danaher Business System (DBS) , we drive continuous improvement, innovation, and professional growth while making a meaningful impact on patient outcomes worldwide.
About the RoleWe are seeking a Field Service Engineer based in Tabuk, Saudi Arabia , to join our high-performing Service team. In this role, you will act as the front-line representative of Beckman Coulter at customer sites, ensuring our instruments and IT solutions operate at the highest standards of reliability, accuracy, and compliance.
This is a customer-facing, hands-on role that blends technical expertise, diagnostic problem-solving, and customer relationship management to maintain customer trust and satisfaction.
Key ResponsibilitiesService & Maintenance
Conduct installation, preventive maintenance, and corrective repair of Beckman Coulter diagnostic instruments and IT solutions.
Perform electrical, mechanical, and software testing to ensure system functionality and compliance with service agreements.
Technical Troubleshooting
Diagnose instrument/system failures and identify cost-effective solutions to restore performance.
Escalate complex issues to higher-level technical support or Quality teams, ensuring timely and accurate resolution.
Customer Partnership
Respond promptly to customer support calls across the assigned territory.
Build strong relationships with laboratory staff, providing technical training and ensuring optimal instrument usage.
Identify opportunities for new or enhanced service agreements to strengthen customer partnerships.
Operational Excellence
Maintain detailed service documentation, reports, and quality records in systems such as Salesforce and internal quality reporting tools.
Adhere strictly to all compliance, regulatory, and safety standards, representing Beckman Coulter’s values in every interaction.
Bachelor’s degree in Biomedical Engineering, Medical Technology, Electrical/Mechanical Engineering , or related discipline.
2–4 years of experience in field service, diagnostics, or medical devices (IVD industry experience preferred).
Proven ability to troubleshoot complex electromechanical systems, with strong IT/ connectivity knowledge.
Strong interpersonal and communication skills, with the ability to manage customer expectations effectively.
Fluent in English and Arabic ; culturally aware and adaptable to regional customer needs.
Be part of a global organization committed to innovation and saving lives.
Grow your career within the Danaher ecosystem —a network of 20+ operating companies worldwide.
Thrive in a culture that values continuous improvement, collaboration, and customer impact .
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
#J-18808-LjbffrCustomer Service Associate - Seasonal
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Role : Customer Service Associate (CSA) - Seasonal
Job Type : Fixed-term (Seasonal), Full-time
Location : Three E-com Center, MOA Complex, Pasay City
Our mission at Amazon is to be the Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead, we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.
What will you do as a Customer Service Associate?
As an Amazon Customer Service Associate, you have very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for ourNorth America and United Kingdom (UK) markets/ customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to