166 Retail jobs in Riyadh

Sales Agent - Retail Operations

Riyadh, Riyadh Six Flags Qiddiya City

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Job Description

As a Sales Agent - Retail Operations at Six Flags Qiddiya City and Aquarabia, you will play a crucial role in enhancing the overall guest experience by providing exceptional service and support across our retail and food & beverage outlets. You will be responsible for actively engaging with guests, showcasing our products, and driving sales through excellent product knowledge and customer interaction. This role involves working as part of a dynamic team to meet and exceed sales targets while ensuring a welcoming and enjoyable environment for all visitors.

Key Responsibilities:
  • Engage with guests in a friendly and professional manner to promote products and drive sales
  • Maintain a thorough knowledge of product offerings, seasonal promotions, and retail policies
  • Process sales transactions accurately and handle cash and payment systems following company standards
  • Assist in inventory management by restocking shelves and maintaining visual merchandising standards
  • Respond to guest inquiries and concerns, providing prompt and effective resolutions
  • Support team members and contribute to a positive guest service atmosphere
  • Participate in location cleanliness and tidiness, ensuring that all areas meet safety and health standards
  • Assist with special events and promotions as needed
Requirements Qualifications
  • High school diploma or equivalent is required; additional education in a related field is a plus
  • Previous experience in sales, retail, or customer service preferred
Skills & Competencies
  • Excellent communication and interpersonal skills
  • Strong ability to engage with guests and build rapport quickly
  • Sales-driven mindset with a focus on achieving individual and team targets
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Detail-oriented with a commitment to maintaining product presentation standards
  • Basic math skills for handling cash transactions
  • Flexibility to work a varied schedule, including weekends, holidays, and evenings as required
  • Proficiency in using retail POS systems and familiarity with cash handling procedures
  • Ability to cooperate and work well within a team environment
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • IT Services and IT Consulting
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Head of Retail Marketing

Riyadh, Riyadh People First Consulting W.L.L

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Master in Business Administration|Talent Acquisition Specialist |HR Recruiter – India & GCC | Specialized in Tech, Retail, and FMCG Hiring | Sourcing…


Job Summary:
The client is seeking a highly experienced Marketing Head with a strong background in the KSA retail market to lead and develop our marketing strategies. The ideal candidate must possess deep knowledge of the Saudi market, proven expertise in retail marketing, and a strong leadership track record managing teams of marketing professionals. Arabic language proficiency is mandatory.

Key Responsibilities:
• Develop and implement comprehensive marketing strategies to drive brand awareness and sales growth across retail channels in KSA.
• Lead, mentor, and manage a team of Marketing Managers, Specialists, and Coordinators to ensure effective execution of campaigns.
• Oversee all marketing operations including ATL, BTL, digital, and in-store marketing initiatives.
• Conduct thorough market research and analyze consumer trends to tailor campaigns for the local audience.
• Manage marketing budgets and ensure ROI-driven campaigns.
• Collaborate with cross-functional teams including Sales, Merchandising, and Operations to align on brand objectives.
• Drive promotions, events, sponsorships, and seasonal campaigns to maximize customer engagement.
• Monitor competitors’ activities and industry trends to maintain market leadership.

Requirements:
• Bachelor’s/Master’s degree in Marketing, Business Administration, or related field.
• 10+ years of marketing experience in the Retail industry, with a minimum of 5 years in a leadership role in KSA.
• Strong understanding of Saudi consumer behavior and retail dynamics.
• Proven ability to manage and inspire a high-performing marketing team.
• Fluency in Arabic (mandatory) and strong English communication skills.
• Expertise in digital marketing, CRM, and social media strategies.
• Excellent leadership, strategic thinking, and decision-making abilities.

Seniority level
  • Seniority level Executive
Employment type
  • Employment type Full-time
Job function
  • Job function Marketing and Sales
  • Industries Business Consulting and Services

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Cluster Director of Marketing- Riyadh Marriott Chief Growth Officer & Cofounder - WealthTech Head of Event Marketing (Maternity cover) - 6 month contract Associate Director/Director, Performance Marketing

Riyadh, Riyadh, Saudi Arabia SAR6,000.00-SAR200,000.00 1 month ago

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Head of Retail Operations

Riyadh, Riyadh Genius HRTech Limited

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Job Responsibilities: Head of Retail Operations

Location: Riyadh, Saudi Arabia (with regular travel across the Kingdom)

Operational Leadership

  • Lead and oversee the day-to-day retail operations across all stores within the Kingdom, ensuring consistent execution of brand and service standards.
  • Monitor and drive store performance metrics including sales, footfall, conversion, ATV, UPT, and shrinkage.
  • Develop and implement SOPs to streamline and standardize operational practices across the network.
  • Maintain store compliance with company policies, visual merchandising standards, and hygiene/housekeeping norms.

Team Management & Development

  • Build and manage a strong retail team, fostering a culture of discipline, punctuality, and performance.
  • Lead recruitment, training, and onboarding of retail staff across all levels.
  • Implement motivation, rewards, recognition, and incentive programs to boost team engagement and productivity.
  • Evaluate team performance and provide regular coaching, feedback, and development plans.

Strategic Alignment & Collaboration

  • Work closely with Category, Supply Chain, and Marketing teams to ensure unified execution of commercial and promotional strategies.
  • Align weekly goals and priorities across functions to maximize impact and agility on the shop floor.
  • Drive alignment between demand planning, stock availability, and in-store execution.

Business & Financial Acumen

  • Analyze store-level performance data and drive actionable insights to improve profitability and productivity.
  • Set and manage store budgets, P&L targets, and cost optimization plans.
  • Use KPIs and dashboards to track progress against business goals and identify improvement areas.

Customer Experience & Brand Standards

  • Ensure exceptional customer service standards are consistently delivered across all stores.
  • Monitor customer feedback and take corrective actions to enhance satisfaction and loyalty.
  • Lead store audits and mystery shopping programs to maintain high operational standards.

Expansion & Growth

  • Support new store openings, relocations, and renovations in line with business strategy and timelines.
  • Contribute to retail network planning by evaluating performance of existing stores and identifying new opportunities.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Administrative, Other, and Strategy/Planning
  • Industries Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry

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Regional Manager (Jewelry Retail Stores) Senior Director - Asset Management Retail - 20005456 (CDU4) Director - Retail Project Management (RES312)

Riyadh, Riyadh, Saudi Arabia 13 minutes ago

Assistant Store Manager / Store Supervisor (Riyadh Kingdom Centre)

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Assistant Manager - Retail Operations

Riyadh, Riyadh Six Flags Qiddiya City

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Job Description

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At Aquarabia Qiddiya City, the Assistant Manager - Retail Operations will oversee the daily operations of retail outlets, ensuring efficient store management, inventory control, and exceptional guest service. This role is responsible for supervising retail staff, maintaining visual merchandising standards, and supporting revenue growth through strategic sales initiatives. The Assistant Manager will collaborate with the Retail Operations department to manage stock levels and ensure all retail spaces meet company standards while delivering an outstanding guest experience. Additionally, the role involves handling guest inquiries and complaints, as well as ensuring compliance with safety and operational procedures.

Requirements

Education & Experience

  • Education: High school diploma or equivalent is required; a diploma in Retail Management or a related field is a plus
  • Experience: 3-6+ years of experience in retail operations in a supervisory or management role
  • Skills & Competencies
  • Strong leadership and team management skills, with the ability to motivate and develop staff
  • Proficient in inventory management, visual merchandising, and retail sales strategies
  • Excellent customer service and communication skills
  • Strong organizational and time-management abilities, with a focus on detail
  • Proficient in using point-of-sale (POS) systems and cash handling procedures
  • Proficiency in data analysis and sales reporting
  • Strong vendor management and negotiation skills
  • Ability to analyze sales data, guest feedback, and operational performance to identify areas for efficiency improvement
  • Skilled in using Microsoft Excel, Word, and PowerPoint for reporting, budgeting, and creating operational plans
  • Languages: Fluent in English
  • Core Competencies
  • Self-Actualization & Fulfillment: Advanced
  • Team Synergy & Development: Advanced
  • Entrepreneurial Mindset & Drive: Advanced
  • Business Acumen & Diligence: Advanced
  • Collective Responsibilities
    • Comply with Six Flags Qiddiya's code of conduct and ethics
    • Promote Six Flags Qiddiya's vision, mission, and values
    • Contribute to Six Flags Qiddiya's culture and uphold company rules and regulations
    • Perform tasks as directed to support organizational goals
    • Share expertise with the team and encourage their professional growth
    • Job-Specific Responsibilities
      • Supervise daily retail operations, ensuring stores are well-stocked, staff are properly trained, and guest service is of the highest standard
      • Assist in managing and training retail staff to ensure product knowledge and exceptional guest service
      • Monitor inventory levels, reorder products timely, and manage stock rotation to minimize waste and shortages
      • Implement and maintain visual merchandising standards aligned with company branding
      • Analyze sales data to identify trends and opportunities to increase revenue, adjusting displays and sales tactics accordingly
      • Collaborate with the Retail Operations Manager to develop and execute promotions, seasonal offerings, and special events
      • Handle guest inquiries and complaints, ensuring quick resolution for a positive guest experience
      • Support the development of sales strategies to drive revenue and achieve department goals
      • Oversee cash handling and financial transactions, ensuring proper procedures and resolution of discrepancies
      • Assist in scheduling staff shifts to ensure proper coverage during peak and off-peak hours
      • Conduct regular audits of inventory and retail sales to maintain accuracy and compliance with company policies
      • Work closely with vendors and suppliers to ensure timely delivery and negotiate favorable terms when possible
      • Ensure compliance with safety and health regulations, maintaining a clean and safe environment for both staff and guests
      • Provide reports on retail performance to senior management, identifying areas for improvement and recommending strategies for growth
      • Monitor retail performance metrics, including sales volume, guest satisfaction, and staff productivity, to optimize operations
      • Coordinate with the marketing team to align retail promotions with park-wide events, ensuring that product offerings and displays complement overall marketing campaigns
      • Assist in managing vendor relationships, negotiating contracts, and ensuring timely delivery of high-quality products that meet guest preferences and demand

    Seniority level
    • Seniority level Mid-Senior level
    Employment type
    • Employment type Full-time
    Job function
    • Job function Other
    • Industries IT Services and IT Consulting

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    Senior Operations Manager | Retail | Fashion | KSA Regional Manager (Jewelry Retail Stores) Regional Commercial Manager (GCC and Indian Subcontinent) Store Manager - Sports | Saudi Only - Riyadh Senior Regional Commercial Manager (Europe) Store Manager - Sports | Saudi National Only Area Sales Manager - Controls & Digitalization (CD) - Siemens Energy, Riyadh KSA Regional Dedicated Line Manager Sponsor-dedicated MEA Regional Partnership Manager - BytePlus

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    Senior Operations Associate, Amazon Retail India

    Riyadh, Riyadh Amazon

    Posted 1 day ago

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    Job Description

    Senior Operations Associate, Amazon Retail India

    - Work with a brand/vendor POC to ensure regular inventory replenishment and input metrics.
    - Support multiple brands/vendors with inventory inbounds to FCs.
    - Collaborate with external operations stakeholders at vendors to troubleshoot inbound issues.
    - Serve as the primary contact for any brand escalation related to catalogue, inventory, or operations issues.

    Key job responsibilities
    • Work with a brand/vendor POC to ensure regular inventory replenishment and input metrics.
    • Support multiple brands/vendors with inventory inbounds to FCs.
    • Collaborate with external operations stakeholders at vendors to troubleshoot inbound issues.
    • Serve as the primary contact for any brand escalation related to catalogue, inventory, or operations issues.
    A day in the life
    • Check daily inbound capacities across FCs.
    • Review weekly forecasts shared with FCs.
    • Coordinate with vendors on stock readiness.
    • Prioritize Out of Stock SKUs.
    • Audit customer-facing inventory metrics at the vendor level.
    BASIC QUALIFICATIONS
    • Bachelor's degree.
    • Proficiency with Microsoft Office applications.
    • Experience with Excel PIVOT, VLOOKUP, and other basic formulas.
    PREFERRED QUALIFICATIONS
    • Experience in e-commerce, digital marketing, customer service delivery, or digital sales.

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need accommodations during the application and hiring process, please visit this link . If your region isn’t listed, contact your Recruiting Partner.

    Amazon is an equal opportunity employer and does not discriminate based on protected veteran status, disability, or other legally protected statuses.

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    Retail Lead Associate (Reduced-Time), Customer Experience Operations

    Riyadh, Riyadh Amazon

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    Job Description

    Retail Lead Associate (Reduced-Time), Customer Experience Operations

    Pay starts at $20.25 per hour with benefits available.

    Reduced Time Hours: Average work between 30-39 hrs per week.

    This role requires open availability Sunday - Thursday between 8:45am and 3:15pm.

    As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.

    Key job responsibilities
    - Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.
    - Utilize inventory management systems to scan, process, and count product.
    - Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate.
    - Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices.
    - Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.
    - Work with a manager to maintain the physical safety and quality standards of the site.
    - Work in a fast changing and ambiguous environment.
    - Perform additional duties, as assigned
    - Work flexible hours including nights, weekends, and holidays.
    - Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.

    About the team
    Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession?

    Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.

    BASIC QUALIFICATIONS

    - High school or equivalent diploma
    - Are 18 years of age or older
    - 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience

    PREFERRED QUALIFICATIONS

    - Experience in training others

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

    Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

    Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $8.05/hr in our lowest geographic market up to 23.85/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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    Assistant Manager - Retail Buyer

    Riyadh, Riyadh Six Flags مدينة القدية

    Posted 2 days ago

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    Job Description

    The Assistant Manager - Retail Buyer at Six Flags Qiddiya City is responsible for developing product assortments using market trend analysis and managing sales and margins. The role involves evaluating suppliers and vendors, negotiating contracts, managing inventory, and planning sales forecasts in close coordination with merchandising and operations teams. The individual will also identify growth opportunities and risks in assortment planning, develop contingency strategies, build strong vendor relationships, and create detailed promotional programs.

    Collective Responsibilities

    • Comply with Six Flags Qiddiya's code of conduct and ethics
    • Promote and uphold the vision, mission, values, and culture of Six Flags Qiddiya
    • Commit to the organization's rules and regulations
    • Perform tasks aligned with organizational goals
    • Share expertise with the team and encourage their development

    Job-Specific Responsibilities

    • Develop and implement a global strategy for supply chain management, including procurement, inventory goals, and supplier agreements
    • Partner with purchasing managers/directors to negotiate long-term supplier agreements, optimize supplier base, and implement consistent pricing terms
    • Prepare purchase orders and ensure accurate system input for processing
    • Track vendor orders to ensure timely delivery of products
    • Develop plan-o-grams as required and coordinate their implementation with park managers and personnel
    • Ensure 100% compliance with standard operating procedures, company policies, and government guidelines
    • Direct, coordinate, and manage the execution of supply chain, purchasing, and inventory policies
    • Plan and oversee activities of purchasing, warehousing, and related teams

    Ongoing Responsibilities

    • Analyze purchasing and inventory data to forecast requirements
    • Analyze consumer buying patterns and predict future trends
    • Regularly review performance indicators such as sales and discount levels
    • Manage stock levels and respond to changes in demand and logistics
    • Meet suppliers and negotiate contract terms
    • Maintain relationships with existing suppliers and source new suppliers for future products
    • Liaise with other business units to ensure project completion
    • Attend local and international trade fairs to select and assemble product collections
    • Participate in promotional activities and present new product ranges to retail operation teams
    • Ensure supply meets demand by liaising with the Retail Operations team
    • Gather customer feedback and implement improvements
    • Track daily sales and monitor sell-through rates
    • Train and mentor new/junior team members
    • Coordinate external communications to support supply chain objectives and ensure resource effectiveness
    • Maintain inventory data, levels, and cycle turns per company guidelines

    Requirements

    Education

    • High school diploma or higher

    Experience

    • 5-8 years of progressive experience in purchasing and supply chain management, with extensive knowledge of retail products
    • Experience in the theme park industry or similar operational environments is preferred

    Skills

    • Proficiency in Microsoft Excel, Word, and Access
    • Fluent in English
    • Strong retail product knowledge and trend-spotting capabilities
    • Financial acumen and vendor relationship management expertise
    • Advanced computer, analytical, and problem-solving skills
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    Assistant Store Manager

    Riyadh, Riyadh SupportFinity™

    Posted 4 days ago

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    Job Description

    Job Description

    Position Objective:

    Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.

    Key Responsibility:

    Sales and Customer Focus:

    • Consider the needs of the customers at all times
    • Implements a high standard of customer focus within the store
    • Leads by example in all aspects of customer service
    • Actively seeks ways to achieve or exceed shop sales targets
    • Ensures all members of team have an understanding of KPIs and targets to be achieved
    • Ensures any promotional offers, regarding stock, are implemented within the store
    • Implement strategies effectively to drive sales in the store

    Store Administration:

    • Regularly audits own store administration and resolve any issues
    • Implements, within own store, any changes in administration procedure positively and effectively
    • Collaborate with the Store Manager to set and achieve sales targets.
    • Monitor sales performance and analyze key performance indicators (KPIs).
    • Implement sales strategies to maximize revenue and meet business goals.
    • Oversee inventory control and merchandising to optimize product availability.
    • Ensure accurate stock levels through regular stock checks and replenishment.
    • Ensure that the store layout and presentation align with brand standards.

    Presentation and Management:

    • To ensure store has the correct stock package and required stock levels to maximize sales potential
    • Ensures high standard of visual merchandising and maintenance amongst all staff
    • Effectively communicates any changes in stock or store layout to all members of the team
    • Ensure that each member follow the retail standard
    • Maintaining the back store operation and replenishment of the merchandise

    Staffing & Team Performance Management:

    • Monitors/ Manages schedules for salesperson work hours, vacations and days off
    • Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary
    • Encourage full participation of salesperson in creating store goals and developing plans
    • Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
    • Maintain the leave of the staff

    Security:

    • Ensures security procedures are adhered to throughout the store.
    • Maintains a high standard of security awareness, regarding stock and money, within store.

    Other Job Deliverables:

    • Carry out corrective action / progressive discipline as necessary
    • Demonstrate dependability, reliability and punctuality.
    • Maintain strict confidence of all employee and employment-related information.
    • Demonstrate the highest level of integrity and ethics in all the decision-making process.

    Desired Experience:

    The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred. #J-18808-Ljbffr
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    Vendor Manager , OHL , Retail

    Riyadh, Riyadh Amazon

    Posted 4 days ago

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    Job Description

    Job ID: 2995147 | Souq.com for E-Commerce LLC

    Amazon Egypt is looking for a smart, enthusiastic, hard-working and creative Vendor Manager to join our Leisure business in Egypt.

    The Vendor Manager will be responsible for developing and owning the strategy for some of our top vendor relationships. Within this role, the individual will have the opportunity establish and maintain strong vendor partnerships, manage category profitability, and identify means to improve the customer experience. We are seeking a business leader with a broad skill-set which demonstrates analytical prowess, excellent business judgment, strong vendor management and negotiations skills, deep curiosity to uncover how things work, and a passion for creating a world class shopping experience for our customers. You will work with vendors of all sizes and must have the leadership presence and communication skills to represent Amazon at all levels of these organizations. Experience in business analytics, strategic thinking, negotiations and operations are required.

    BASIC QUALIFICATIONS

    - 3+ years of with Excel experience
    - 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
    - Bachelor's degree, or 3+ years of professional or military experience
    - Experience with financial analysis and P&L ownership

    PREFERRED QUALIFICATIONS

    - Experience managing large data sets and utilizing to drive performance and process improvements
    - Experience in vendor negotiations, pricing and promotion, inventory management, and product development

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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    Retail Manager

    Riyadh, Riyadh Calvin James Recruitment

    Posted 4 days ago

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    Job Description

    Get AI-powered advice on this job and more exclusive features.

    We are looking for an experienced Retail Manager to oversee the operations of 20+ stores across central region The ideal candidate will be a dynamic leader with a strong background in multi-store retail management, fluent in Arabic and English, and capable of driving sales, operational efficiency, and team performance.

    Key Responsibilities:

    Store Operations & Performance:

    • Oversee the daily operations of 20+ retail stores, ensuring smooth execution of company policies and procedures.
    • Drive sales performance and ensure each store meets revenue and profit targets.
    • Monitor and analyze KPIs (sales, conversion rates, customer experience, stock levels, etc.) to optimize performance.
    • Ensure all stores adhere to brand standards, visual merchandising guidelines, and company SOPs.
    • Lead, motivate, and develop store managers and their teams to achieve business objectives.
    • Conduct regular store visits, providing coaching and support to drive operational excellence.
    • Recruit, train, and retain top retail talent, fostering a high-performance culture.

    Customer Experience & Brand Representation:

    • Maintain exceptional customer service standards across all locations.
    • Implement strategies to enhance the customer journey and drive brand loyalty.
    • Handle escalated customer concerns and implement solutions to improve service quality.

    Sales & Business Growth:

    • Develop and execute sales strategies to maximize revenue and market share.
    • Work closely with marketing teams on promotions, campaigns, and local store activations.
    • Analyze sales trends and consumer behavior to adapt strategies accordingly.
    • Ensure optimal stock levels across stores, reducing overstock and shortages.
    • Implement loss prevention measures to minimize shrinkage and theft.
    • Oversee inventory audits and ensure compliance with company policies.

    Reporting & Compliance:

    • Prepare regular performance reports for senior management, highlighting key insights and recommendations.
    • Ensure all stores comply with local labor laws, health & safety regulations, and company policies.
    • Manage budgets, expenses, and cost controls to drive profitability.

    Requirements:

    • Fluent in Arabic & English (both written and spoken).
    • 5+ years of retail management experience, preferably in a multi-store role.
    • Strong leadership, communication, and team management skills.
    • Proven track record in driving sales, customer experience, and operational efficiency.
    • Experience in P&L management, budgeting, and performance analysis.
    • Strong problem-solving skills and ability to work in a fast-paced environment.
    Seniority level
    • Seniority level Mid-Senior level
    Employment type
    • Employment type Full-time
    Job function
    • Job function Customer Service
    • Industries Retail and Retail Apparel and Fashion

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    Riyadh, Riyadh, Saudi Arabia 20 hours ago

    Assistant Store Manager / Store Supervisor (Riyadh Kingdom Centre)

    Riyadh, Riyadh, Saudi Arabia 19 hours ago

    Senior Operations Manager | Retail | Fashion | KSA

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