143 Retail jobs in Riyadh

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Performance and Vendor Management

• Set performance targets and drive accountability across teams to meet key operational KPIs including vendor reliability, availability, and compliance.
• Own the performance dashboard and reporting rhythm to ensure transparency and data-driven action.
• Drive partner/vendor experience to enhance their performance and satisfaction.
• Employ data-driven decision-making to develop, test, and implement performance enhancements based on market insights and vendor feedback.
• Develop tools for identifying and bridging operational gaps.
• Stay updated on local and global benchmarks for vendor performance metrics.
• Lead performance reviews with senior stakeholders and translate insights into action plans.

Project and Stakeholder Management

• Direct cross-functional initiatives with product, logistics, and operations to resolve vendor pain points and streamline fulfillment processes.
• Own end-to-end program management for new operational rollouts or process changes within Q-Commerce.
• Prepare stakeholders for upcoming changes by offering necessary training, workshops, and communications.
• Review and address change-related issues to foster a vibrant work environment and maintain morale.
• Lead initiatives to improve vendor metrics such as reliability, availability, and overall seamless experiences.
• Innovate and develop processes that scale operations effectively, boosting growth and conversion rates.
• Establish and maintain strong relationships with key internal and external stakeholders.
• Act as a key decision-maker and liaison with local and international stakeholders to ensure alignment and cooperation.
• Influence key internal and external partners, ensuring the achievement of performance metrics that contribute to high NPS and low contact rates.

Governance and Resilience

• Document and implement policies, procedures, and processes to enhance efficiency and effectiveness.
• Monitor compliance with mandatory policies and ensure adherence to ethical standards.
• Ensure operational excellence by enforcing procedural and operational compliance across the division.
• Drive operational governance by setting standard operating procedures and ensuring adoption across all relevant teams.
• Ensure risk controls and business continuity plans are embedded into vendor ops processes.
• Own budget planning for vendor operations initiatives, including staffing, picker ramp-up, and cost-per-order optimization strategies.

People Management

• Build leadership bench strength by mentoring emerging leaders and driving succession planning.
• Promote a high-performance culture through structured development plans and robust performance management.
• Set clear performance objectives, provide necessary resources, and evaluate direct reports regularly while offering constructive feedback.
• Participate actively in the recruitment and selection of key talents for the operation function.
• Provide leadership by clearly defining roles, prioritizing tasks, assigning responsibilities, and overseeing workflow.
• Encourage and facilitate team engagement in improvement, innovation, and knowledge-sharing initiatives.

Qualifications / Requirements

Knowledge and Experience

• Proficiency in quality management, data analysis, and problem-solving and Excel.
• 4-6 years of progressive experience in operations, fulfillment, or program management, including leading teams and owning performance outcomes.
• Preferred: 2-3 years of experience in warehouse/fulfillment center management, particularly in supervising pickers.
• Excellent English communication skills, both written and spoken.
• Hands-on mentality and logical thinking skills.
• Experience in managing cross-functional initiatives and delivering business impact through operational excellence.
• Knowledge in using SQL / Big Query / Tableau / Google Studio is preferred.
• Experience in a high-growth technology-based environment or start-up environment.
• Excellent oral and written communication skills to senior leadership.

Education and Certifications

• Bachelor’s Degree in Industrial Engineering, Operations Management, Project management, or a relevant field.

• Not Applicable

• Full-time

• Other

• Technology, Information and Internet

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Overview

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. The Group builds a future where luxury dreams become reality, bridging cultures and crafting memorable experiences for our consumers through innovation and omnichannel experiences across more than 950 stores, online platforms, and mobile apps. The Greenhouse drives the innovation journey as the Group’s hub, incubator, and accelerator for startups and emerging businesses. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. The Group brings together over 16,000 professionals across eight countries in the Middle East, with a presence in LATAM, and is a signatory to sustainability initiatives including the United Nations Global Compact and Women’s Empowerment Principles, with a pledge to Net Zero by 2040.

What you'll be doing

As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.

• You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews
• Drive client relationships within an omni-channel approach
• Provide pre-buying feedback on products
• Drive eNPS through people experience initiatives and culture
• Ensure adherence to VM guidelines and Standard Operating Procedures (SOPs)
• Ensure click and collect are conducted within SLAs (Service-level agreement)
• Ensure customer data is properly captured in adherence to marketing team requirements
• Promote loyalty program (MUSE) and stay up-to-date with app offerings
• Support in-store marketing events and activations
• Keep abreast of all brand social media activities and campaigns
• Drive sell-throughs within the store
• Support in-store CX initiatives
• Provide input on what’s working well / what’s not within the store

• Strong English communication skills
• Experience within Luxury Fashion

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Overview

Join to apply for the Store Manager - Cenomi Retail role at Qureos .

Main Purpose: Lead the Decathlon store to become the local reference for sport by balancing:

• People: build a motivated, happy, and skilled team.
• Planet: drive sustainable and eco-friendly practices.
• Profit: ensure healthy sales growth and profitability.

• Design and implement a local omnichannel commercial strategy.
• Offer sustainable solutions (second-hand, rental, repair).
• Build partnerships and engage with the local community.
• Grow sales and services across all channels.
• Guarantee customer satisfaction and safety.
• Optimize team schedules and store organization.
• Manage resources responsibly (waste, energy, transport).
• Recruit and structure the team for future challenges (digital, sustainability).

• Behavioral: communication, decision-making, customer focus, adaptability, teamwork, strategic mindset.
• Technical: project and business management, data and security, labor and trade law, sustainability, crisis management.

• Customers and local community.
• Store teammates and peers.
• Regional/local leaders.
• Partners and institutions.

• Mid-Senior level

• Full-time

• Sales and Business Development

• Technology, Information and Internet

Note: Referrals increase your chances of interviewing. This description preserves the core responsibilities and qualifications relevant to the role.

Join to apply for the Deputy Store Manager role at Majid Al Futtaim

Join to apply for the Deputy Store Manager role at Majid Al Futtaim

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Direct message the job poster from Majid Al Futtaim

BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Deputy Store Manager | Majid Al Futtaim Lifestyle | Operations

ROLE SUMMARY

The Deputy Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.

ROLE PROFILE

• Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.
• Drive the Store team to deliver the highest levels of customer service at all times.
• Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.
• Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
• Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.
• Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
• Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.
• Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.

REQUIREMENTS

• Diploma - High school certificate
• Qualification in Retail related field is an added advantage
• Minimum 4-5 years’ industry experience

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management
• Industries Retail

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Riyadh, Riyadh, Saudi Arabia 16 hours ago

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Catalog Manager, Retail Business Services

Job Profile: Manager Catalog – 3P

Amazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses in multiple countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers. The RBS group in Bangalore is an integral part of Amazon online product life cycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.

• You will be responsible for an Operations team supporting multiple categories that populates/ procures content for the Amazon Catalog, works with sellers to ensure a reliable and operationally effective flow of products, and interact directly with Amazon internal customers across the globe (US, Canada, France, Germany, UK, India, China and Japan) to deliver to their requirements and work directly with the Category team to ensure the overall health of the processes is good.
• Plan, organize and direct the work of subordinates or others, outline procedures and instructions on work received, make time estimates on new jobs received, check accuracy / quality of content creation / population done by others, ensure records are maintained accurately, ensure utilization of team is high, mentor and train new team members.
• Work with 3P Sellers to ensure a reliable and operationally effective flow of products.
• Work with internal teams, Product partners to increase improve processes and reduce order discrepancies.
• Partner with internal teams to ensure seller compliance and scalable communication processes.
• Troubleshoot and drive resolutions with sellers to ensure reliable and operationally effective flow of products; improve processes and reduce discrepancies; ensure seller compliances and scalable communication processes.
• Work with various internal teams (e.g. Merchant services, supply chain, fulfillment center, system teams) to help drive tools and process improvements that affect seller workflows.
• Willingness to learn new technology.
• People Management (Leadership role, Team management).
• Formulate, implement, track career path & Individual Development Plans of each member in the team.
• Operations and Sellers metrics management.
• Mentor and guide Quality lead / Process Expert to manage quality, improve process efficiency and minimize variation, conceptualize, design and deliver trainings to the team.
• Manage the team and ensure high service delivery and execution.

• 2+ years of team management experience
• 2+ years of program or project management experience
• Knowledge of Microsoft Office products and applications, especially MS Excel, Word & PowerPoint at an advanced level
• Experience leading process improvements
• Experience working with technology teams and solving operational issues using technology

• Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets
• Knowledge of Lean, Kaizen, Six Sigma concepts
• Experience in managing critical operational processes, with SLA responsibility

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Posted: September 25, 2025

Posted: September 23, 2025

Posted: September 23, 2025

Posted: September 23, 2025

Posted: September 23, 2025

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.

Overview

Leverage your abilities and join the dynamic team of a leading company specializing in the retail industry in Riyadh, Saudi Arabia.

As a Category Supervisor , responsible for managing and developing the Oud product category within the fragrance division, ensuring the product range meets customer needs and aligns with company objectives. Works closely with various departments to achieve business goals and maintain growth.

• Ensure adherence to company policies, processes, SOPs, and guidelines in a consistent and compliant manner.
• Identify opportunities for continuous improvement of systems, operations, and practices in line with leading standards.
• Support operational efficiency by optimizing costs and productivity.
• Encourage others to follow policies and procedures.
• Embed a culture of development and performance within the Product Development Unit.
• Lead, guide, and evaluate direct reports, ensuring clarity in performance expectations and accountability.
• Identify and hire top talent for the unit, including senior-level specialists.
• Provide ongoing coaching, feedback, and training to ensure professional growth.
• Develop succession plans and career paths for team members and ensure their regular review.
• Act as a role model in applying corporate values and fostering a positive work environment.

We are looking for:

• Bachelor’s degree in business administration or a related field.
• 5-7 years of experience in product development or a similar field.
• Proficient in Microsoft Office Suite (especially Excel and Microsoft Power BI ).
• Excellent communication, negotiation, and relationship-building skills.
• Strong technical knowledge and expertise in category management, preferably in fragrances .

Job Summary

Shine, on behalf of a leading partnerin the travel industry, are building ateam of trainers who will be responsible for leading and facilitating comprehensive and highly interactive training sessions for retail personnel, with a focus on sales techniques, people skills and hospitality. This will be a 6-month project which will include training sessions conducted in Riyadh and Dammam.

As a trainer, you will receive comprehensive trainingto prepare and support you in overseeing your training sessions and knowledge transfer to your team.

Key Responsibilities:

• Organizing and delivering group training sessions using supplied materials while upholding high standards.
• Involving trainees with interactive content, fostering a positive atmosphere through role-play and team-building activities.
• Utilizing real-world examples to reinforce learning objectives for practical application.
• Assessing training effectiveness through feedback and provide reports to training leads.
• Keeping precise records of attendance and performance.
• Regularly updating training leads on progress and address any learning gaps.

Requirements:

• Preferably at least1 year of experience in a guest-facing or customer service position, emphasizing hospitality and outstanding customer experience.
• Demonstrated experience in training, coaching, or team development.
• Deep dedication to customer satisfaction and awareness of its influence on business success.
• Strong verbal and written communication skills to connect with diverse audiences.
• Capacity to foster positive relationships with internal teams while exemplifying excellent customer service.
• Proficiency in tailoring resources to effectively address the needs of all learners.
• Willingness to travel to Dammam/Riyadh

Benefits:

• Highly attractive salary.
• Incentive based rewards.
• Receive training from a highly reputable international visitor experience partner.
• Contribute to the growth and success of employees by facilitating their learning and development.
• Highly valuable learning experience.

If you see yourself in this role, and you're looking for your next challenge and adventure, apply below!

Overview

Head of Talent Acquisition | Driving Strategic Talent Acquisition | Champion of Saudization | Enhancing Candidate Experience in Food Manufacturing & …

We are a leading food supermarket retail chain in Saudi Arabia, dedicated to delivering exceptional customer experiences and high-quality products. Our mission is to create a dynamic and inclusive workplace where our employees thrive and contribute to our success. We are seeking a skilled HR Business Partner to join our team and drive our people strategy in a fast-paced retail environment.

As an HR Business Partner, you will collaborate with leadership and employees to align HR strategies with business goals. You will serve as a trusted advisor, providing expertise in talent management, employee engagement, performance management, and organizational development. This role requires a proactive, hands-on approach to support our retail operations in Saudi Arabia.

• Work closely with store and regional managers to understand business needs and develop HR solutions that support operational goals.
• Partner with the recruitment team to attract, select, and onboard top talent for retail roles, ensuring alignment with company culture and values.
• Address employee concerns, mediate conflicts, and foster a positive work environment in compliance with Saudi labor laws.
• Implement performance appraisal processes, provide coaching to managers, and support employee development plans.
• Identify training needs, coordinate learning programs, and promote career growth to enhance employee skills and engagement.
• Drive initiatives to boost employee morale, retention, and satisfaction, including recognition programs and engagement surveys.
• Support workforce planning and succession strategies to meet current and future staffing needs in a dynamic retail environment.
• Analyze HR metrics (e.g., turnover, absenteeism) to provide actionable recommendations to leadership.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 10+ years of HR experience, preferably in retail or food industry in Saudi Arabia.
• Strong knowledge of Saudi labor laws and HR best practices.
• Excellent communication and interpersonal skills, with fluency in English and Arabic (preferred).
• Proven ability to build relationships and influence stakeholders at all levels.
• Experience with HRIS systems and proficiency in MS Office.
• Ability to thrive in a fast-paced, high-volume retail environment.
• Professional certifications (e.g., CIPD, SHRM, or equivalent) are a plus.

• Mid-Senior level

• Full-time

• Human Resources
• Industries: Food and Beverage Retail

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Riyadh, Riyadh, Saudi Arabia 13 hours ago

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Givenchy, the epitome of audacity in luxury fashion, invites you to join as a (Style Advisor). Immerse yourself in audacious collections and deliver personalized shopping experiences defining Givenchy’s legacy.

TERMS (Permanent)

STARTER DATE (Immediately )

YOUR MISSION AND ROLE

As a Sales Associate within our luxury universe, your role is essential in ensuring an exceptional experience for our clients and representing the brand with elegance. Your missions include:

1.Client Engagement :

- Warmly welcome local and international customers entering the store, creating a welcoming and luxurious atmosphere.

-Be customer-centric! Provide personalized service by understanding each customer's needs, preferences and style.

- Build and maintain lasting relationships with customers, fostering long-term loyalty through storytelling by providing a rich narrative behind each collection. Track customer preferences and past purchases to provide personalized recommendations.

2.Showcase of Collections :

- Present Givenchy’s audacious collections with passion, sharing the brand’s history and unique design elements.

- Guide clients through our range of products, highlighting the distinctive elements of each item.

- Assist in creating captivating displays, ensuring a visually compelling in-store environment.

3.Embrace a results-oriented culture:

- Actively work to achieve and exceed sales targets set by the management.

- Identify additional sales opportunities by understanding the specific needs of clients.

4. Enhancing the Brand :

- Embody the brand image by adhering to the specific dressing and behaviour standards of luxury.

- Contribute to maintaining the upscale atmosphere of the boutique.

- Stay informed about the latest trends in the luxury and fashion industry.

- Work closely with the team (including Stock team!) to ensure consistency in customer service and product presentation.

YOUR PROFILE

-Previous Experience: 2/3 years experience on a similar position, within luxury/fashion retail or a demanding customer-centric environment .
-Soft Skills: Strong interpersonal and communication skills, with a keen ability to empathize with customers.
-Language Proficiency: (local language/English language) language skills.

- Passion: Genuine passion for fashion and a deep understanding of Givenchy’s brand identity.

-Commitment to Givenchy’s brand identity.

You want to be an ambassador of an audacious Maison.

You are passionate about fashion and the client experience.

You thrive in a dynamic environment, finding versatility and autonomy to be stimulating rather than intimidating.

You are a team player, but you are also individually driven by a strong entrepreneurial spirit and a resilient attitude.

You are a challenger and a perpetual work in progress.

You excel in test and learn situations, always striving for improvement and a willingness to do things differently.

OUR ENGAGEMENT / WHAT WE OFFER

We believe in our talents and are committed to supporting and developing them throughout their careers. When you join Givenchy, you become a part of a luxury house that is a member of the LVMH Group, which comprises 75 luxury houses and boasts a robust HR culture:

-We support your career development within the House and career growth within the LVMH Group.

-We ensure the enhancement of each individual's skills and facilitate regular professional development discussions.

-We provide health insurance, access to LVMH private sales, and other benefits.

-We develop Corporate Social Responsibility reinforce the positive environmental and social impact.

GIVENCHY is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.