367 Human Resources jobs in Riyadh

Description and Requirements

Lenovo is opening a newly created position where you will have end-to-end responsibility for all Service Delivery in KSA relating to break-fix support and covering PC, Infrastructure (ISG), and Phone (MBG) support.

You will represent the ‘face’ of Service Support in KSA and will be the go-to point in the region. The position is a result of our expansion plans, and you will report to our Executive Director for EMEA Services Support, gaining great visibility within the senior leadership team.

This is a growth market for Lenovo, so bring your can-do, innovative mindset. Be prepared to work across teams, get things done, and prioritize based on market needs.

What will be your main responsibilities?

1. Building a strong One Lenovo Team
2. Supporting KSA business growth: develop a fully functional local service team and business plan to support corporate expansion initiatives in the country
3. Building a strong service partner network (in addition to existing service partners). Meeting customers & partners regularly
4. Ensuring service delivery execution on Customer Experience, SLAs, and Cost to Lenovo customers via our Service Partners and internal providers.
5. Working with the EMEA Service organization to improve operations in KSA, including call center resolution, logistics, vendor management, and customer experience enhancements.
6. Leading performance reviews with market leaders on operational performance and improvement plans. Supporting customers and sales, and identifying opportunities for service sales.
7. Owning Service QBRs and leading long-term CX improvement programs.
8. This is a people leadership role, so BAU people management responsibilities apply.

What do you bring?

• Professional fluency in Arabic & English
• Proven management experience—growing & leading teams—in KSA.
• Service delivery experience with high-tech hardware companies, minimum of 5+ years.
• Knowledge of the market, including service partners.
• Experience in client and infrastructure delivery (phone support experience is a plus).
• Deployment experience for infrastructure.
• Technical know-how on infrastructure products and support.

What Lenovo offers you:

• An international team with a high focus on diversity
• Employee Assistance Program, providing psychological, legal, & financial consultancy
• Commitment to sustainable solutions like CO2 Offset, Asset Recovery Services, and the Lenovo Certified Refurbished portfolio
• Access to an internal e-learning development platform
• Mentorship program with a diverse network of leaders
• Medical insurance
• Housing allowance
• Employee referral bonus

Sr. Service Engineer

Date : Jul 14, 2025

Location : Saudi Arabia - Riyadh

Company : Super Micro Computer

Job Req ID : 22556

About Supermicro :

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary :

Support our Global Service network and help build a world class field engineering organization. Supermicro is seeking a talented and experienced Sr. Service Engineer to play a key role in providing our customers with high level customer service, support our global service network and help build a world class field engineering organization. This position requires the ability to work flexible hours including nights and weekends as required to respond to customer requests, diagnose problem, travel to customer site, repair and replace defective parts or system(s). As a Service Engineer, you provide the front line and escalation of technical issues, advice and support to customers in the operation and maintenance of complex Supermicro's products. You will also occasionally assist with installations, servicing and repairs of complex equipment at the same.

Essential Duties and Responsibilities :

On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment Drive customer satisfaction through service excellence by leading preventive maintenance actions, managing repair / parts cycle times

Drive customer satisfaction through service excellence by leading preventive maintenance actions, managing repair / parts cycle times, and delivering and driving to meet SMCs Service Level Agreement (SLA)

Ensure escalation situations are managed and corrected quickly and professionally

Provide 2nd line support to the reseller / distributors in all aspects of customer support

Experience with Enterprise solution product knowledge

Work with Technical Account Manager, Service Manager, and Product Manager to define service programs

Provide and contribute information such as fault triage and training materials

Run tests and simulations at our facility to assist with problem-solving

Travel to the field to train and or resolve customer issues

Train new service engineers

Able to work under Technical Account Manager direction and take ownership of customer base

Demonstrate ability to be self-sufficient in the field by resolving problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems

Able to defuse challenging situations

Manage time effectively; prioritize and make good business judgments and decisions concerning efficiency, and effectiveness while meeting daily service expectations

Determines requirements and / or root cause of technical issues by working with customers

Manage the day to day tickets assigned on the SMC Service Portal

Experience with generating and presenting quality reports is a plus

Ability to work flexible hours and / or flexible shifts including weekends and holidays if needed

Travel is required (up to 25%)

Deployment and maintenance (with a focus on Servers and GPU Systems, Networking, Cable management, FW / Bios Configuration

Qualifications :

• Bachelors degree in Computer Science, Computer Engineering, and Electrical Engineering preferred
• Looking for experienced Service Engineers that have deployed and maintained GPU A100 / H100 Nvidia GPU Platform knowledge. (V100 experience acceptable)
• 5+ years of experience in servicing complex Servers, Networking, and Storage Hardware. Specifically, a very high level of enterprise solution product knowledge (Data Storage types, Server, L3 Switches, Routers, SAS, iSCSI, FW, BIOS)
• Hands-on experience with servers (Supermicro, EMC, DELL, HP)
• The successful candidate needs to have solid hardware system diagnostics skills, as well as a good understanding of how BIOS, drivers, and application loads can cause system issues
• The candidate needs to have solid hardware system diagnostics skills, as well as a good understanding of BIOS configuration, UEFI Shell, PXE, and DOS.
• Full professional proficiency in English (read / write / speak)
• Familiarity Linux is a must, must be able to demonstrate and navigation basic usage with Linux .
• Familiarity with BMC Tools (Such as SMC IPMICFG, SUM), or equivalent (iLO, iDrac)
• Familiarity with BMC Function a plus
• Can lift at least 50lbs
• Must be a Saudi Citizen
• Can stand for long periods

Salary Range

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Job Segment : R&D Engineer, Cloud, Field Engineer, Linux, Electrical Engineering, Engineering, Technology

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence .

Role Overview

This role provides highly visible customer support through the performance of on-site service, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customers on administrative and technical matters for assigned projects. Interprets customer needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers. This position may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking / wireless networking.

This role is to provide Cargo Vehicle Inspection (CVI) equipment field service engineering support to delivered cargo systems. (M60, P60, ZBV)

Responsibilities

• Carrying out the basic repairs, and maintenance, as necessary elements of the cargo systems (CVI)
• Local POC for technical issues covering regional systems
• Performing general maintenance, fitting, Troubleshooting and fault finding on CVI systems & subsystems.
• Organise scheduled maintenance and repairs of the cargo systems (M60 & P60)
• Providing oral and written responses to requests for 3rd line technical requests from the site of operations to either site engineers, customer reps
• Providing defect liability or post-acceptance support for CVI equipment.
• Completing technical documentation including service reports, engineering change requests & inputting service data to a simple functional database.
• Responsible for ensuring that all issued equipment, including Vehicles, Spares, Consumables, Tools and / or Test equipment, are maintained in a suitable and safe condition.
• Deal respectfully, with customers, operators, and their related staff, in a manner sensitive to the cultural or language differences that may occur.
• Working in a safe manner, in accordance with issued H&S instructions.

Qualifications

• Previous experience supporting a complex technical product, containing, Engine, drives, PLC, transmitters & receivers, electrical systems, IT elements, electrical generators etc.
• Mercedes truck experience an advantage
• Can- do’ approach, with an ability to complete a task, sometimes with limited access to resources.
• Able to work with limited daily supervision
• Ability to communicate technical issues, clearly, both verbally, and in writing.
• BTEC, C&G or HNC or similar qualification in an engineering discipline
• Knowledge of hydraulic, electrical, and electro / mechanical system.
• Knowledge of IT Networking solutions, CCNP or Similar.
• Knowledge of integrated it systems including PLC, HV systems and / or radar.

Field Service Engineer • Riyadh, Saudi Arabia

Job Description

We are seeking a friendly and motivated Customer Service Representative to join our team.

The ideal candidate will be responsible for providing outstanding support to our customers by addressing inquiries, resolving issues, and ensuring a positive experience.

Key Responsibilities

Responding to customer inquiries via phone, email, and chat in a timely and professional manner.

Assisting customers with product information, order status, and troubleshooting.

Resolving customer complaints and providing appropriate solutions.

Maintaining accurate records of customer interactions and transactions.

Collaborating with other departments to enhance the customer experience.

Continuously improving service processes and procedures. Qualifications

High school diploma or equivalent; bachelor’s degree preferred.

Previous experience in customer service or a related field.

Excellent communication and interpersonal skills.

Strong problem-solving abilities and attention to detail.

Ability to work in a fast-paced environment and manage multiple tasks.

Job Id : ULravEPyckl2w8SRL4viIq89RVTUuiT2R / f0zEW9ELbB1jh64dAHSL3zqiOACqulgYpxf9bT+UpGyEyyQhBA7hm2wb09CszCsvXfovo+kF / XmXk / gTy43z7IF6OBPem2P / arKsijgKr4cn+woWOLPoTEKPyC5U0=

Job Summary

Responsible for leading HR initiatives across the GCC and ROW regions, ensuring compliance with local employment laws and Apotex policies.

This role partners with executive leadership to drive business results through effective HR strategies and practices, focusing on culture, performance management, recruitment, and compliance.

Job Responsibilities

Culture and Performance Management

Promote a winning culture of accountability, entrepreneurship, and high engagement.

Partner with leaders to build high-performing teams, ensuring effective performance management processes are in place.

Drive initiatives to enhance employee effectiveness and engagement, aligned with the company’s vision and values.

Recruitment and Talent Management

Oversee recruitment processes, implementing strategies to attract, retain, and develop talent.

Support Saudization / localization initiatives to meet government requirements.

Facilitate career development and succession planning processes to build a strong leadership pipeline.

Compliance and Ethics

Ensure all HR practices comply with local laws and global business ethics standards.

Collaborate with the Global Business Ethics and Compliance Officer to identify and manage compliance risks.

Lead training programs on compliance and ethical conduct for employees.

Employee Relations and Communication

Foster positive employee relations through effective communication and proactive HR programs.

Handle grievance and disciplinary cases, ensuring fair treatment of all employees.

Promote transparency and open communication to build trust-based relationships within the organization.

HR Operations and Administration

Manage HR operations, including payroll, compensation, benefits, and employee services.

Ensure timely processing of visas, work permits, and other necessary documentation for employees.

Monitor HR metrics to evaluate effectiveness and make strategic recommendations.

Demonstrate Behaviours that exhibit our organizational Values : Collaboration, Courage, Perseverance, and Passion.

Ensure personal adherence with all compliance programs including the Global Business Ethics and Compliance Program, Global Quality policies and procedures, Safety and Environment policies, and HR policies.

All other relevant duties as assigned. Job Requirements

Education

Bachelor's degree in Human Resources, Business Administration, or a related field; a Master’s degree or HR certifications is preferred.

Knowledge, Skills and Abilities

Strong understanding of HR policies and procedures, along with local labor laws in the GCC region.

Build relationships and communicate effectively with diverse stakeholders at all organizational levels.

Proficient in analyzing HR metrics to inform strategy and capable of identifying and resolving issues in a dynamic environment.

Develop and implement HR strategies that align with business goals.

Competence in navigating cultural differences within a diverse workforce across the GCC region.

Experience

8+ years of progressive HR experience.

At Apotex, we are committed to fostering a welcoming and accessible work environment, where all everyone feels valued, respected, and supported to succeed.

We offer accommodation for applicants with disabilities as part of its recruitment process.

If you are contacted to arrange for an interview or testing, please advise us if you require an accommodation.

Description

SummaryPwC Overview :

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 152 countries with more than 328,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services

PwC Middle East Overview :

Established in the region for over 40 years, PwC Middle East employs over 10,000 people across 12 countries : Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond

Corporate Culture & Working Environment :

Our culture is one of inclusivity and care, where we respect each other and our differences. It's one that supports collaboration, teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table

As PwC staff, you will have the chance to collaborate across level, line of services, and global network. Not only in terms of work, get involved too in firm-wide events

Line of Service and Overview :

Managed Services is the delivery and execution business within PwC, providing operational solutions for clients. It brings the best of PwC’s advisory capabilities, our technology expertise and our operational delivery to help clients solve complex problems

Roles and Responsibilities :

Service Delivery Leadership

Own end-to-end service delivery for assigned clients or programs, ensuring performance meets contractual obligations and SLA / KPI targets.

Lead service integration across multiple technology towers (e.g., cloud, cyber, AES, ITSM, Data Analytics).

Ensure high standards of delivery through structured governance, proactive issue resolution, and stakeholder engagement.

Client Engagement & Relationship Management

Serve as the primary delivery contact for client executives and service stakeholders.

Conduct regular service reviews and executive updates to communicate performance, risk mitigation, and strategic opportunities.

Drive client satisfaction and identify areas for value creation and service expansion.

Governance & Reporting

Implement and maintain robust governance frameworks, delivery playbooks, and escalation paths.

Manage delivery performance dashboards, quality trackers, and resource health reports.

Coordinate with PMO and workstream leads to ensure visibility on progress, risks, and dependencies.

Operational Excellence

Drive continuous improvement initiatives across delivery practices and service operations.

Support audits, compliance checks, and adherence to internal and client-specific standards (e.g., ISO, ITIL, cloud governance).

Monitor service health and coordinate root cause analysis and corrective actions.

Team & Resource Management

Lead and mentor delivery teams across multiple geographies.

Work with Workforce Management and Resourcing to ensure capacity, competency, and onboarding of delivery resources.

Champion a high-performance culture and support talent development.

Expected Skills :

Required Skills & Experience

Proven experience managing large-scale or multi-tower service engagements in consulting, IT services, or digital transformation.

Strong knowledge of ITIL, Agile delivery models, and hybrid delivery environments.

Demonstrated ability to manage client relationships, service quality, and delivery governance.

Experience working with cross-regional teams is highly preferred.

PMP, ITIL, SAFe, or similar certifications are a plus.

Expected Competencies :

Leadership

Strategic mindset

Stakeholder management

Ability to influence

Communicate with impact

Project management

Results driven

Drive organizational excellence

Required Language Skills :

Proficient in written and spoken English. Arabic is a plus

Minimum Education and Specific Qualification :

Education & Qualifications

Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field (Master’s preferred).

Relevant professional certifications (ITIL, PMP, SAFe, etc.).

Minimum years experience required

• 10+ years in technology service delivery or managed services, with at least 3 years in a leadership role.

Additional application instructions

Education

Degrees / Field of Study required : Degrees / Field of Study preferred :

Certifications

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Automation, Automation Framework Design and Development, Automation Solutions, Budgetary Management, Business Process Automation (BPA), Business Process Improvement, Business Process Outsourcing, Business Transformation, Coaching and Feedback, Communication, Continuous Process Improvement, Creativity, Data Quality Automation, Deliverable Planning, Delivery Excellence, Design Automation, Digital Transformation, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 32 more}

Desired Languages

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

Job Title: Customer Service Supervisor

Location: Riyadh, Saudi Arabia

Company: Muvi Cinemas

Position Summary:

The Customer Service Supervisor plays a key role in leading the front-of-house team and ensuring an exceptional guest experience at Muvi Cinemas. This role involves supervising customer-facing staff, resolving escalated issues, ensuring service excellence, and maintaining operational standards during showtimes and daily cinema operations.

Key Responsibilities:

Customer Experience Management

• Supervise daily customer service operations, including box office, ushering, and concession areas.
• Ensure all guests receive timely, friendly, and efficient service.
• Address customer complaints and escalate unresolved issues to the Duty or Cinema Manager.
• Support the implementation of Muvi’s service standards and guest engagement strategies.

Team Supervision & Development

• Train, schedule, and coach CS team members to deliver consistent performance.
• Conduct daily team briefings and monitor on-floor behavior and appearance.
• Support new employee onboarding and ensure adherence to grooming and service standards.

Operational Support

• Assist in managing POS systems, ticketing, and cash handling processes.
• Monitor queues, lobby areas, and auditoriums to ensure smooth guest flow and readiness.
• Coordinate closely with other departments (F&B, maintenance, security) for service continuity.

Compliance & Safety

• Ensure staff comply with cinema SOPs, safety guidelines, and health regulations.
• Support emergency response procedures and customer evacuation protocols if required.
• Report any safety concerns or customer incidents to management.

Reporting & Feedback

• Prepare shift summaries, incident reports, and guest feedback logs.
• Recommend process improvements based on observed service gaps or guest input.
• Support special events, premieres, or high-traffic days with advanced planning and team coordination.

Qualifications:

• Diploma or Bachelor's degree in Business, Hospitality, or related field preferred.
• 2–4 years of experience in customer service, preferably in retail, hospitality, or entertainment sectors.
• Prior experience in a supervisory or shift leader role is essential.
• Strong interpersonal, communication, and problem-solving skills.
• Proficiency in POS systems and Microsoft Office.
• Willingness to work shifts, weekends, and holidays.
• Fluency in Arabic and English is preferred.

Role : Customer Service Associate (CSA) - Seasonal
Job Type : Fixed-term (Seasonal), Full-time
Location : Three E-com Center, MOA Complex, Pasay City

Our mission at Amazon is to be the Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead, we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.

What will you do as a Customer Service Associate?

As an Amazon Customer Service Associate, you have very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for ourNorth America and United Kingdom (UK) markets/ customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions and communicate effectively with customers.

What are your hours?

This role requires working variable hours to match when customers need us most. You will workon shifting schedules and your work week is minimum40 hours , and all throughout your shift, you are expected to receive calls and assist our customers. In order to match our customer demand, we scheduled based on a variety of different shift patterns from Sunday to Monday. Note that schedule will not be fixed. We work on shifting, rotating and mostly on graveyard schedules. You will receive your work schedule at least 4 weeks in advance and your shifts may change every 4 weeks. You may be required to work national holidays, weekends, and will be asked to render overtime based on business needs. In order to meet our customer needs, we implement periods in certain months during prime, peak and other critical working period that will restrict late, absences, approved leaves, and time off. You will learn more about your exact schedule closer to your start date.

What strengths will you bring?

• Hard-working, articulate, and detail-oriented.
• Friendly and customer-focused in every situation.
• Ability to learn quickly and embrace change.
• Comfortable multi-tasking in a high-energy environment.

Role : Customer Service Associate (CSA) - Seasonal
Job Type : Fixed-term (Seasonal), Full-time
Location : Three E-com Center, MOA Complex, Pasay City

Our mission at Amazon is to be the Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead, we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.

What will you do as a Customer Service Associate?

As an Amazon Customer Service Associate, you have very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for ourNorth America and United Kingdom (UK) markets/ customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions and communicate effectively with customers.

What are your hours?

This role requires working variable hours to match when customers need us most. You will workon shifting schedules and your work week is minimum40 hours , and all throughout your shift, you are expected to receive calls and assist our customers. In order to match our customer demand, we scheduled based on a variety of different shift patterns from Sunday to Monday. Note that schedule will not be fixed. We work on shifting, rotating and mostly on graveyard schedules. You will receive your work schedule at least 4 weeks in advance and your shifts may change every 4 weeks. You may be required to work national holidays, weekends, and will be asked to render overtime based on business needs. In order to meet our customer needs, we implement periods in certain months during prime, peak and other critical working period that will restrict late, absences, approved leaves, and time off. You will learn more about your exact schedule closer to your start date.

What strengths will you bring?

• Hard-working, articulate, and detail-oriented.
• Friendly and customer-focused in every situation.
• Ability to learn quickly and embrace change.
• Comfortable multi-tasking in a high-energy environment.

• Government mandated benefits.

• Government-issued IDs
• Proof of statutory numbers: SSS, Tax Identification Number (TIN), Pagibig, and Philhealth
• NBI Clearance – the certificate's“date printed” or“validity” should not be older than 90 days

What qualifications do we need from you?

• Minimum age: 18 years old
• Completed at least two years in college or Senior High Graduate; or
• High school graduate (old curriculum) with at least one (1) year customer service experience; or,
• Less than two years in college with at least one (1) year customer service experience.
• Have the right to work in the Philippines without restrictions.
• Strong communication skills inEnglish (both written and oral fluency).
• The availability to work in varying shifts from Monday to Sunday. You will be working on a 9-hour shift (8-hour shift with 1-hour lunch break) and all throughout your shift, you are expected to receive calls and assist our customers.
• Willingness and ability to work in rotating shifts (i.e. early, late, overnight, holidays, weekend, and overtime as required). In order to meet our customer needs, we implement periods in certain months during prime, peak and other critical working period that will restrict late, absences, approved leaves, and time off.
• Understand and accept schedule changes based on business needs.
• Schedule will not be fixed. We work on shifting, rotating and mostly on graveyard schedules.
• The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.

What qualifications do we need from you?

• Minimum age: 18 years old
• Completed at least two years in college or Senior High Graduate; or
• High school graduate (old curriculum) with at least one (1) year customer service experience; or,
• Less than two years in college with at least one (1) year customer service experience.
• Have the right to work in the Philippines without restrictions.
• Strong communication skills inEnglish (both written and oral fluency).
• The availability to work in varying shifts from Monday to Sunday. You will be working on a 9-hour shift (8-hour shift with 1-hour lunch break) and all throughout your shift, you are expected to receive calls and assist our customers.
• Willingness and ability to work in rotating shifts (i.e. early, late, overnight, holidays, weekend, and overtime as required). In order to meet our customer needs, we implement periods in certain months during prime, peak and other critical working period that will restrict late, absences, approved leaves, and time off.
• Understand and accept schedule changes based on business needs.
• Schedule will not be fixed. We work on shifting, rotating and mostly on graveyard schedules.
• The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.

Posted: May 9, 2025 (Updated about 3 hours ago)

Posted: May 19, 2025 (Updated about 8 hours ago)

Posted: May 14, 2025 (Updated about 8 hours ago)

Posted: May 19, 2025 (Updated about 9 hours ago)

Posted: May 19, 2025 (Updated about 9 hours ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.