Explore technology jobs in 3 Technology jobs in Jeddah
Information Technology Project Manager
Posted today
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Job Description
Manage teams of technicians, system engineers and other IT personnel. Follow-up computer problems and provide advice on appropriate solutions. Follow-up employee and customer data and maintain records in an organized manner. Analyze call logs so you can spot common problems Update self-help files so customers/employees can try to fix problems themselves. Testing and repairing technical equipment and devices. Maintain and improve the organization's local networks and servers. Oversee data backups and system security. Manage installations, upgrades, and hardware and software configurations used. Evaluate system performance and recommend required improvements. Providing solutions and recommendations to avoid problems related to devices and data systems. Ensure that data is processed or transferred in accordance with legal guidelines and organization guidelines. Control costs and budgets related to IT hardware and systems. Manage contracts with suppliers such as development platforms, telecom companies, and software and systems licenses. Develop IT policies and practices.
Ability to commute/relocate:
- Jeddah: Reliably commute or planning to relocate before starting work (required)
Head of Information Technology (3PL)
Posted 1 day ago
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Job Description
Head of IT
Location: Jeddah, KSA
Experience: Minimum of 8-10 years of IT experience, with at least 5 years in a leadership role within logistics sector
Education: Bachelor's or master's degree in information technology, Computer Science, or a related field
Languages: Proficiency in both English and Arabic
About the Role
We are looking for a highly skilled and experienced Head of IT to lead and oversee our information technology department. This role is pivotal in ensuring the effective and efficient operation of the IT infrastructure, supporting business needs, and driving technological innovation. The ideal candidate will have a strong background in IT strategy, infrastructure management, and team leadership.
About the Client
The client is a prominent logistics company dedicated to delivering excellence in supply chain management and logistics services. With a focus on technological advancement and operational efficiency, the organization is committed to enhancing its capabilities and ensuring seamless service delivery. The successful candidate will play a crucial role in supporting the client's mission to maintain a competitive edge through innovative IT solutions.
Key Responsibilities
- Develop and implement IT strategies aligned with business objectives.
- Oversee the design, implementation, and maintenance of IT infrastructure.
- Ensure data security, cybersecurity measures, and compliance with relevant standards.
- Manage and mentor the IT team, fostering a collaborative and results-driven environment.
- Lead projects related to system upgrades, software implementation, and process improvements.
- Develop and maintain relationships with external vendors and service providers.
- Monitor IT performance metrics and create strategies for improvement.
- Manage the IT budget and optimize costs without compromising quality or performance.
Qualifications & Skills Required
- Proven track record of managing IT teams and delivering successful projects.
- Strong knowledge of IT infrastructure, networks, security protocols, and systems management.
- Experience with data protection regulations and compliance.
- Excellent communication, problem-solving, and decision-making skills.
- Ability to lead and inspire a team while managing multiple projects simultaneously.
- Experience in budget management and strategic planning.
Only shortlisted candidates will be contacted.
#J-18808-LjbffrQuality Technology Service Specialist
Posted today
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Job Description
Center of excellence within ICT Technology Operations chartered to improve the quality, effectiveness, and efficiency of delivering ICT services to End users and business functions also to manage and plan the Operations activities throw standards and best practices. control and manage process consistency, efficiency and scale it as result of distributing service management activities to wide range of RAC and non-RAC Users for ICT Operational services. support services governance model maps RAC with stakeholders at each level from operations to executive level, providing a structured mechanism to handle relationship, new initiatives, escalation, and issue resolution. Process Management - ITIL (Problem, Change, Knowledge, Capacity, availability, Risk, Vendor) management - CSAT - Quality & Service Improvement - Inputs for ITSM Tools - enhancement Performance - Monitoring and Control of SLA & KPI - Reviews & Publish Reports
**Requirements**:
**University Qualifications**: BS IT,,MIS Nature and length of previous experience: 2 years or more Specialist knowledge: Service Delivery Report (Weekly/Monthly/Annually) Project Dashboards / Reports Connect / Handover to Operations Tracker Handover to Operations requirements Acceptance Checklist New Proposals Submission Automations / Tools Proposals Transformation & Digital initiatives Presentation Competency report Monthly SDR Monthly Executive Summary Monthly SQI Report Monthly SLA breach analysis & Exemption report Change Implementation Form MOM - Technical discussions, CAB Availability Report Capacity Report Business Continuity Policy MIR Report RCA report knowledge repository. Vendor Management Tracker MOM - Support Review Budgets control/ forecasting. Monthly SAM report Automated Dashboards and reports Soft Skills and Personality traits: leadership and fast learning Age Range: any Gender Preference: any Nationality Preference: Saudi
About the company
At ICAD GROUP weve built over 10 years of experience in the Technology industry that helps us find innovative solutions to our clients needs. We have assembled a team of professionals who are experts in their fields to identify client needs and formulate effective solutions via our innovative services. Our reliable, efficient service is why weve been trusted by over 125 clients to help them operate and grow successfully. At ICAD GROUP we are aware that providing client-oriented solutions takes a mixture of technical excellence and clear communication and our company hires only the very best to ensure you receive both. We know that every client is unique and we strive to deliver an individual, innovative and affordable proposal every time and to follow it through with an outstanding delivery which is both on time and within budget.
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