Explore technology jobs in 19 Technology jobs in Jeddah
Director of Information Technology
Posted today
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Job Description
- If you are a knowledgeable talent in software, hardware, and networks. Critical thinkers and problem-solvers with great attention to detail, an excellent communicator, and Hospitality oriented person. Then, we have the job for you! you will lead the IT capacity in Raffles Jeddah Hotel where you will manage the implementation and maintenance of information systems, data processing systems, and procedures.
- Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
**What is in it for you?**
- ALL Heartiest benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities.
**What you will be doing**:
- Oversee all technology operations (e.g. network security, efficiency, and sufficiency) and evaluate them according to established goals.
- Devise and establish IT policies and systems to support the implementation of strategies set by upper management
- Analyze the business requirements of all departments to determine their technology needs.
- Ensure Wi-Fi coverage and quality at all times
- Maintain Hotel business intelligence soft wares & hard wares at full functionality to enable all hotel teams to smoothly undertake their duties
- Purchase efficient and cost-effective technological equipment and software.
- Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive IT solutions and updates.
- Proposing strategic solutions and Identifying the need for upgrades, configurations, or new systems and report to upper management.
- Cascade IT Plans & Tasks to IT Team and provide guidance.
- Control budget and report on expenditure.
- Building and maintaining relationships with external advisors and vendors.
- Keep close coordination with the headquarters support team to comply with company procedures & standards.
- Ensure that all Software Licenses and laws are adhered to.
- Train employees on both software and hardware, troubleshoot, and provide technical support when needed.
- Follow all Regional office and industry-standard guidelines and requirements e.g. PCI, IT Audit, GDPR, etc. Implement policy and procedures to guarantee data and assets availability, integrity, and security as per the company standards and ensure business continuity.
**Your experience and skills include**:
- Bachelor’s degree in IT Field.
- Minimum of 6 years experience in a similar role.
- In-depth knowledge of IT troubleshooting, Trends, and best practices.
- Excellent interpersonal, communication, problem-solving, and organizational skills.
- Strong attention to detail, highly responsible, organized & reliable.
- Ability to multi-task and work well under pressure.
**Your team and working environment**:
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.
**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Information Technology Project Manager
Posted today
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Job Description
Manage teams of technicians, system engineers and other IT personnel. Follow-up computer problems and provide advice on appropriate solutions. Follow-up employee and customer data and maintain records in an organized manner. Analyze call logs so you can spot common problems Update self-help files so customers/employees can try to fix problems themselves. Testing and repairing technical equipment and devices. Maintain and improve the organization's local networks and servers. Oversee data backups and system security. Manage installations, upgrades, and hardware and software configurations used. Evaluate system performance and recommend required improvements. Providing solutions and recommendations to avoid problems related to devices and data systems. Ensure that data is processed or transferred in accordance with legal guidelines and organization guidelines. Control costs and budgets related to IT hardware and systems. Manage contracts with suppliers such as development platforms, telecom companies, and software and systems licenses. Develop IT policies and practices.
**Salary**: ﷼4,000.00 - ﷼5,000.00 per month
Ability to commute/relocate:
- Jeddah: Reliably commute or planning to relocate before starting work (required)
Head of Information Technology (3PL)
Posted 10 days ago
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Overview
Head of IT – Location : Jeddah, KSA
Experience : Minimum of 8-10 years of IT experience, with at least 5 years in a leadership role within logistics sector
Education : Bachelor’s or master’s degree in information technology, Computer Science, or a related field
Languages : Proficiency in both English and Arabic
About the Role
We are looking for a highly skilled and experienced Head of IT to lead and oversee our information technology department. This role is pivotal in ensuring the effective and efficient operation of the IT infrastructure, supporting business needs, and driving technological innovation. The ideal candidate will have a strong background in IT strategy, infrastructure management, and team leadership.
About the Client
The client is a prominent logistics company dedicated to delivering excellence in supply chain management and logistics services. With a focus on technological advancement and operational efficiency, the organization is committed to enhancing its capabilities and ensuring seamless service delivery. The successful candidate will play a crucial role in supporting the client's mission to maintain a competitive edge through innovative IT solutions.
Key Responsibilities
- Develop and implement IT strategies aligned with business objectives.
- Oversee the design, implementation, and maintenance of IT infrastructure.
- Ensure data security, cybersecurity measures, and compliance with relevant standards.
- Manage and mentor the IT team, fostering a collaborative and results-driven environment.
- Lead projects related to system upgrades, software implementation, and process improvements.
- Develop and maintain relationships with external vendors and service providers.
- Monitor IT performance metrics and create strategies for improvement.
- Manage the IT budget and optimize costs without compromising quality or performance.
Qualifications & Skills Required
- Proven track record of managing IT teams and delivering successful projects.
- Strong knowledge of IT infrastructure, networks, security protocols, and systems management.
- Experience with data protection regulations and compliance.
- Excellent communication, problem-solving, and decision-making skills.
- Ability to lead and inspire a team while managing multiple projects simultaneously.
- Experience in budget management and strategic planning.
Only shortlisted candidates will be contacted.
#J-18808-LjbffrInformation and Communication Technology Ict
Posted today
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Responsible for managing the communications, workstations, and servers of the network. He/She makes sure all software is licensed and updated to meet the needs. Plan, direct and lead the development, operations and maintenance of the ICT resources and infrastructure of a large organization and lead the delivery of its ICT programs and projects. Developing and implementing the Department’s ICT policies and ICT strategic plan.
**Major Accountabilities**
- Provide business technology vision and leadership in the development and implementation of the hospital-wide business technologies and programs.
- Lead the healthcare network in planning and implementing enterprise technological infrastructures, information systems, planning and development and enterprise performance solutions services to support both distributed and centralized clinical and business operations and achieve more effective and cost beneficial enterprise-wide business technologies operations
- Plans, develops, evaluates and manages ICT systems.
- Evaluates alternatives, performs appropriate cost-benefit analysis and recommends solutions that maximizes effectiveness and minimizes costs commensurate with acceptable risks.
- Assume overall responsibility for the development, maintenance, and effective management of all levels of information and communications technology resources of the organization.
- Provide effective leadership and management of the ICT team.
- Ensure a stable and secure infrastructure for the organization’s ICT network, ensuring the highest level of network operation and availability.
- Ensure the development of the highest network security.
- Continuously review and assess the organization’s ICT infrastructure to ensure best practice design and functionality, including managing plans for medium to long-term network structures, both hardware and software.
- Consistently monitor and liaise to ensure user accessibility as appropriate to relevant software and database information systems.
- Review and continuously improve technical functions and information flows to ensure a continually high level of School and departmental efficiency and effectiveness.
- Manage the planning, development, implementation, and evaluation of technology related projects.
- Work with relevant staff to ensure software and database programs are integrated and appropriately utilized as efficiently and effectively as possible.
- Assist all areas in finding relevant technical solutions to operational needs.
**Job Requirements**
- Bachelor’s degree in information technology, Computer Science or other relevant field+5 years of experience in the area of ICT
- +5 years of experience in ICT
- +7 years of experience preferably in healthcare industry
- Master’s degree is a plus
Technical Support Engineer
Posted today
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Providing technical assistance to internal users and clients, ensuring that technical issues are resolved quickly and efficiently. The role also involves performing on-site visits to clients when needed to maintain service continuity.
How You’ll Contribute- Provide technical support and troubleshoot issues related to computers, networks, and software.
- Install and maintain computer systems, printers, and other technical equipment.
- Handle technical malfunctions and offer quick and effective solutions.
- Conduct on-site visits to clients to resolve issues or provide technical support as needed.
- Document issues and actions taken to enhance service quality.
- Bachelor's degree in information technology, Computer Science, or a related field
- 3-4 years of hands-on experience in technical support or IT
- Strong ability to analyze and resolve technical issues efficiently
- Effective communication skills with users and clients across various levels
- Attention to detail and accuracy in technical work
- Ability to work under pressure and manage time effectively
- Willingness to travel and conduct field visits to clients
- Microsoft Certified (Microsoft Certificate)
- CompTIA A+
We care about both your growth and your well-being. Here’s what you can expect when you join our team:
- A team that shares knowledge openly — no gatekeeping.
- A supportive environment where you’re encouraged to be adventurous, curious, and open-minded.
- A fun, humble, and honest workplace where your voice matters.
- A real sense of family spirit — we work as a team, we grow as a team.
- Continuous feedback and growth — we don’t wait for yearly reviews to help you grow.
- 3 Work From Home days per month.
- Access to learning resources, courses, and professional development opportunities.
- Recognition programs to celebrate your wins.
- Chances to grow internally — many of our leaders started as juniors!
Each employee has a chance to see the impact of their work. You can make a real contribution to the success of the company.
Several activities are organized throughout the year, such as weekly sports sessions, team building events, monthly drinks, and much more.
A full-time position with an attractive salary package.
Trainings12 days per year, including 6 of your choice.
Sport ActivityPlay any sport with colleagues; the bill is covered.
#J-18808-LjbffrL2 Technical Support
Posted 11 days ago
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Job Description
Jeddah, Saudi Arabia | Posted on 05/12/2025
- Industry: Information Technology & Services
- State/Province: -
We Reimagine Everything.
We are a multinational technology consulting firm. We help companies and corporations scale their operations, achieve technology innovation, elevate their brand, and transform their business models.
We challenge the status quo, flip the script, and blur all the lines to create customized end-to-end tech solutions, from software to hardware. Our team of over 500 engineers worldwide shares a common goal: to leverage technology, creative thinking, and industry-specific expertise to help our customers become and remain high performers in their industries. We handle everything from A to Z.
Our expert engineers have contributed to 8 US patents, developed award-winning tech solutions, and served over 80 million users for more than 100 clients globally, including top US Fortune 500 companies.
We are seeking a detail-oriented and customer-focused Technical Support Specialist to provide real-time technical assistance and support to our live merchants. You will serve as the primary point of contact for merchants encountering technical issues, ensuring smooth operation of services and maintaining high customer satisfaction.
The responsibilities include:
- Providing timely and professional technical support to live merchants via phone, email, and chat.
- Troubleshooting issues related to payment processing, APIs, integration, and platform functionality.
- Guiding merchants through setup, configuration, and usage of the system.
- Monitoring system alerts and logs to proactively detect and resolve issues affecting merchants.
- Escalating complex issues to higher-level technical teams as needed and following up to ensure resolution.
- Documenting issues, resolutions, and procedures clearly and organized.
- Working closely with internal teams (engineering, product, sales) to provide feedback and suggest improvements based on merchant experiences.
- Staying updated on system changes, product updates, and new features to assist users effectively.
- Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience).
- 3+ years of experience in technical support, ideally in fintech, e-commerce, or payment systems.
- Excellent communication and problem-solving skills.
- Experience supporting B2B merchant clients or SaaS platforms.
- Knowledge of payment gateways, merchant onboarding, or financial technology solutions.
Technical Support Engineer
Posted today
Job Viewed
Job Description
Providing technical assistance to internal users and clients, ensuring that technical issues are resolved quickly and efficiently. The role also involves performing on-site visits to clients when needed to maintain service continuity.
How You’ll Contribute- Provide technical support and troubleshoot issues related to computers, networks, and software.
- Install and maintain computer systems, printers, and other technical equipment.
- Handle technical malfunctions and offer quick and effective solutions.
- Conduct on-site visits to clients to resolve issues or provide technical support as needed.
- Document issues and actions taken to enhance service quality.
- Bachelor's degree in information technology, Computer Science, or a related field
- 3-4 years of hands-on experience in technical support or IT
- Strong ability to analyze and resolve technical issues efficiently
- Effective communication skills with users and clients across various levels
- Attention to detail and accuracy in technical work
- Ability to work under pressure and manage time effectively
- Willingness to travel and conduct field visits to clients
- Microsoft Certified (Microsoft Certificate)
- CompTIA A+
We care about both your growth and your well-being. Here’s what you can expect when you join our team:
- A team that shares knowledge openly — no gatekeeping.
- A supportive environment where you’re encouraged to be adventurous, curious, and open-minded.
- A fun, humble, and honest workplace where your voice matters.
- A real sense of family spirit — we work as a team, we grow as a team.
- Continuous feedback and growth — we don’t wait for yearly reviews to help you grow.
- 3 Work From Home days per month.
- Access to learning resources, courses, and professional development opportunities.
- Recognition programs to celebrate your wins.
- Chances to grow internally — many of our leaders started as juniors!
Each employee has a chance to see the impact of their work. You can make a real contribution to the success of the company.
Several activities are organized throughout the year, such as weekly sports sessions, team building events, monthly drinks, and much more.
A full-time position with an attractive salary package.
Trainings12 days per year, including 6 of your choice.
Sport ActivityPlay any sport with colleagues; the bill is covered.
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L2 Technical Support
Posted today
Job Viewed
Job Description
Jeddah, Saudi Arabia | Posted on 05/12/2025
- Industry: Information Technology & Services
- State/Province: -
We Reimagine Everything.
We are a multinational technology consulting firm. We help companies and corporations scale their operations, achieve technology innovation, elevate their brand, and transform their business models.
We challenge the status quo, flip the script, and blur all the lines to create customized end-to-end tech solutions, from software to hardware. Our team of over 500 engineers worldwide shares a common goal: to leverage technology, creative thinking, and industry-specific expertise to help our customers become and remain high performers in their industries. We handle everything from A to Z.
Our expert engineers have contributed to 8 US patents, developed award-winning tech solutions, and served over 80 million users for more than 100 clients globally, including top US Fortune 500 companies.
We are seeking a detail-oriented and customer-focused Technical Support Specialist to provide real-time technical assistance and support to our live merchants. You will serve as the primary point of contact for merchants encountering technical issues, ensuring smooth operation of services and maintaining high customer satisfaction.
The responsibilities include:
- Providing timely and professional technical support to live merchants via phone, email, and chat.
- Troubleshooting issues related to payment processing, APIs, integration, and platform functionality.
- Guiding merchants through setup, configuration, and usage of the system.
- Monitoring system alerts and logs to proactively detect and resolve issues affecting merchants.
- Escalating complex issues to higher-level technical teams as needed and following up to ensure resolution.
- Documenting issues, resolutions, and procedures clearly and organized.
- Working closely with internal teams (engineering, product, sales) to provide feedback and suggest improvements based on merchant experiences.
- Staying updated on system changes, product updates, and new features to assist users effectively.
- Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience).
- 3+ years of experience in technical support, ideally in fintech, e-commerce, or payment systems.
- Excellent communication and problem-solving skills.
- Experience supporting B2B merchant clients or SaaS platforms.
- Knowledge of payment gateways, merchant onboarding, or financial technology solutions.
Technical Support Representative
Posted today
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Job Description
تحت إشراف عام ، في بيئة مركز اتصال مقيدة على مدار الساعة طوال أيام الأسبوع ، سيوفر ممثلو الدعم الفني حلًا فنيًا ومشكلات الشبكة للمستخدمين النهائيين (العملاء) من خلال إجراء تشخيص للأسئلة مع توجيه المستخدمين من خلال حلول خطوة بخطوة. تشمل الحلول ، على سبيل المثال لا الحصر ، حل مشكلات اسم المستخدم وكلمة المرور ، وإلغاء تثبيت / إعادة تثبيت تطبيقات البرامج الأساسية ، والتحقق من إعداد الأجهزة والبرامج المناسبة ، ومعدات تدوير الطاقة ، والمساعدة في التنقل حول قوائم التطبيق واستكشاف مشكلات البريد الإلكتروني وإصلاحها. سيتم تقديم الدعم من خلال توصيل الحلول التقنية بوضوح بطريقة احترافية وسهلة الاستخدام. سيقوم الممثلون بأداء الأعمال ذات الصلة كما هو مطلوب.
Education and Training: To become a technical support representative, you need to have a high school diploma and have gone through some vocational training program as a computer/network administrator. Some employers prefer individuals with an Associate’s degree in networking or telecommunications, or in a similar discipline. Prior experience in sales or technical support is an added advantage
Customer Service Skill: Technical support representatives politely address customer issues in line with customer service standards
Communication Skill: They are able to converse with clients using appropriate language and expression
Problem-solving Skill: Tech support reps are skilled in providing answers or solutions to clients’ technical issues.
التعليم والتدريب: لكي تصبح ممثلًا للدعم الفني ، يجب أن تكون حاصلاً على شهادة الثانوية العامة وخضعت لبعض برامج التدريب المهني كمسؤول كمبيوتر / شبكة. يفضل بعض أصحاب العمل الأفراد الحاصلين على درجة جامعية في الشبكات أو الاتصالات السلكية واللاسلكية ، أو في تخصص مشابه. تعتبر الخبرة السابقة في المبيعات أو الدعم الفني ميزة إضافية
مهارة خدمة العملاء: يتعامل ممثلو الدعم الفني بأدب مع مشكلات العملاء بما يتماشى مع معايير خدمة العملاء
مهارة الاتصال: يمكنهم التحدث مع العملاء باستخدام اللغة والتعبير المناسبين
مهارة حل المشكلات: يتمتع ممثلو الدعم الفني بالمهارة في تقديم إجابات أو حلول للمشكلات الفنية للعملاء.
نوع الوظيفة: دوام كامل, دائم, لحديثي التخرج
الراتب: ﷼5,000.00 لكل شهر
Technical Support Engineer
Posted today
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Job Description
**Position**: Freelance Technical Support I.T. Specialist
**Location**: On-site at Jeddah, Saudi Arabia
**Company**: 3PL Logistics
**Job Type**: Freelance
**About Us**:
3PL Logistics is seeking a dedicated and skilled Freelance Technical Support I.T. Specialist to assist with current issues involving Hostinger and Gmail integration. We specialize in providing comprehensive logistics solutions and need an individual who is proficient in both front-end and back-end technologies to provide immediate and effective technical support.
**Responsibilities**:
- Diagnose and resolve technical issues related to Hostinger hosting services and Gmail integration.
- Collaborate with team members to identify and implement solutions for complex technical problems.
- Maintain and update documentation related to support issues and their resolutions.
- Assist in the deployment and configuration of servers and databases.
- Provide training and support to end-users on technical issues and best practices.
- Stay updated with the latest industry trends and technologies to continually improve service delivery.
**Requirements**:
- Strong knowledge of Hostinger hosting services and Gmail integration.
- Proficiency in front-end technologies: HTML, CSS, JavaScript, and frameworks such as React or Angular.
- Proficiency in back-end technologies: PHP, Node.js, Python, Ruby, or other server-side languages.
- Experience with databases such as MySQL, PostgreSQL, or MongoDB.
- Familiarity with server management and configuration, including Apache, Nginx, or similar web servers.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills, both written and verbal.
- Ability to work independently and as part of a team.
- Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred but not required.
**Preferred Qualifications**:
- Experience with cloud services such as AWS, Azure, or Google Cloud Platform.
- Knowledge of DevOps practices and tools such as Docker, Kubernetes, Jenkins, etc.
- Familiarity with version control systems like Git.
- Previous experience working in a customer service or client-facing role.
**What We Offer**:
- Competitive freelance rate.
- Opportunity to work with a dynamic and innovative team.
- Potential for future freelance projects or long-term collaboration.
**How to Apply**:
3PL Logistics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all freelancers.
Feel free to modify this job description to better fit your specific needs and company culture.
**Job Type**: Temporary
Contract length: 5 days
Pay: ﷼500.00 - ﷼700.00 per week
Ability to commute/relocate:
- Jeddah: Reliably commute or planning to relocate before starting work (preferred)