19 IT Support Technician jobs in Jeddah
Technical Support Specialist - Electronics & Home Appliances
Posted 14 days ago
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Recruitment / Talent Management / HeadhunterResponsibilities
- Receive technical queries from Service Teams and provide solutions promptly.
- Review and validate technical reports required by MCI.
- Review and validate warranty claims and RMA reports of AV/Small Home Appliances received from branches.
- Identify training needs of Technical Teams periodically.
- Schedule training programs and product updates for maintenance teams in Electronics service line (AV/Small Home Appliances).
- Arrange updated training manuals, presentations, software, and share with technical teams.
- Develop Q&A for Electronics/Small Home Appliances to support call center/help desk.
- Issue service bulletins and service tips to repair products promptly.
- Arrange OJT training for new technical staff and conduct cross-product training for senior technicians; follow up to measure effectiveness.
- Ensure availability of proper tools, jigs, and equipment; review and identify requirements periodically.
- Produce and review monthly KPI reports of Service Center technicians and suggest improvements.
- Evaluate technical capabilities of company and third-party technicians periodically and suggest action plans.
- Assist in competency evaluations and skills contests.
- Support in hiring competent technical staff.
- Update and review service labor charges and warranty periods under the direction of the Technical Support Manager.
- Recommend and update technical procedures, documentation, and policies.
- Analyze repair data for common defects and parts to identify quality issues.
- Coordinate with spare parts section for substitute parts solutions and IGP.
- Coordinate with marketing for product information updates.
- Maintain records of training, technical support, product quality, RMA, warranty claims, and debit notes.
- Follow reporting procedures and provide required details to vendors or management.
Qualifications
- A higher diploma/degree in Electronics Technology/Engineering or related field with at least 5 years’ experience in a technical support role, including 1 year in a supervisory position in KSA or ME.
- Or a diploma (minimum 3 years) in Electronics or related field with at least 10 years’ experience, including 2 years in supervision.
- Experience with operation of COF and Laser Machines for LCD repair is a plus.
Mid-Senior level
Employment typeFull-time
Job functionCustomer Service and Engineering
IndustriesRetail
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#J-18808-LjbffrICT Support Specialist – Tamheer program ( 24672886)
Posted 4 days ago
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Role Purpose:
The ICT Support Specialist is responsible for providing first-line technical support to users across the organization. This role ensures proper documentation, maintenance, and performance of IT equipment and systems. The ICT Support Specialist plays a key role in maintaining daily operations, resolving technical issues, and supporting staff by using updated technologies to improve service delivery.
Key Accountabilities:
- Document all ICT devices within the organization and log any daily issues or malfunctions.
- Perform regular and preventive maintenance for all ICT equipment.
- Respond to user inquiries related to technical issues, provide solutions when possible, or escalate to the appropriate departments.
- Ensure that systems are functioning properly and equipped with the necessary software (e.g., operating systems); escalate major failures to vendors or maintenance specialists.
- Prepare technical reports and continuously improve work processes by leveraging modern technologies.
- Bachelor's degree in information technology, Computer Science , Information Systems , or a related field.
- Strong knowledge of hardware, operating systems (e.g., Windows, macOS), and MS Office tools
- Basic understanding of networks, printers, and security protocols
- Excellent communication and interpersonal skills
- Familiarity with ITSM/ticketing systems
- Strong problem-solving skills and attention to detail
- Ability to work under pressure
- Entry level
- Full-time
- Information Technology
- Hospitals and Health Care
Technical Support Specialist IT Tech Support Jobs in Jeddah (Sep 2025) - Bayt.com
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Technical Support Specialist IT Tech Support Jobs in Jeddah
- Almada Aluminum Factory is seeking a skilled Machine Operator/Aluminum Technician in Jeddah. Candidates should have experience in operating aluminum machines such as cutting, assembling, and installation. Preference will be given to Saudi nationals. Strong attention to safety and quality standards is essential.
- A skilled chemical technician provides vital support in experimental procedures, analytical testing, and equipment maintenance in the chemical field. Responsibilities include conducting experiments, preparing chemical solutions, and applying principles of chemistry and physics to enhance operations across various industries. The role requires meticulous attention to detail and the ability to analyze and interpret results effectively.
- Skilled carpentry technician needed in Jeddah to perform installation, maintenance, and repairs. Tasks will include operating tools, interpreting blueprints, and ensuring high-quality finishes. A diploma in carpentry and at least one year of experience are required. Attention to detail and adherence to safety procedures are essential.
- A data technology technician role is offered in Jeddah, Saudi Arabia, requiring advanced technical skills to ensure efficient system operation. Responsibilities include maintaining and troubleshooting systems, providing user support, and ensuring data integrity and security. A deep understanding of modern technologies and their application in the workplace is expected.
- The Customer Service Representative for the Real Estate sector in Jeddah delivers exceptional service to clients and prospects. This role involves addressing inquiries, providing property information, and guiding clients through buying or renting. Strong communication skills and a solid understanding of customer service in real estate are essential for success.
- An IT Specialist position is available in Jeddah, Saudi Arabia, focusing on providing technical support and managing IT infrastructure. Technical support will be offered to users, and hardware and software systems will be installed and maintained. Responsibilities include managing the internal network, ensuring data integrity, and monitoring information security. Reports on system performance will be prepared, and suggestions for operational improvements will be made.
- Customer Service Representative position available in Jeddah, Saudi Arabia. Responsibilities include handling customer inquiries through phone and digital platforms, resolving issues efficiently, and coordinating with other departments to ensure excellent service.
- customer-focused Technical Support Specialist to provide real-time technical assistance and support to our . of contact for merchants encountering technical issues, ensuring.
- A position for an ELGA Services Technician is available in Jeddah, Saudi Arabia, focusing on water treatment solutions and customer service. Responsibilities include coordinating service activities, managing documentation, ensuring safety compliance, and maintaining quality standards. Extensive experience in electromechanical fields is required. The role promotes ecological transformation and adherence to HSE policies, with a focus on delivering excellent customer support within a sustainable framework.
- Job Requisition ID: Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified…
- Certified as a Top Employer , KONE is dedicated to a better world of work and exhibits this through excellent people practices. We…
- Technical Promoter and Customer Support Specialist Protection & Automation - Saudi Arabia . and Automation department as the Technical Support Specialist for protection and
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#J-18808-LjbffrTechnical Support Specialist IT Tech Support Jobs in Ar Ruways (Sep 2025) - Bayt.com
Posted today
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Technical Support Specialist IT Tech Support Jobs in Ar Ruways
Overview
An IT Specialist position is available in Jeddah, Saudi Arabia, focusing on providing technical support and managing IT infrastructure. Technical support will be offered to users, and hardware and software systems will be installed and maintained.
Responsibilities
- Provide technical support to users
- Install and maintain hardware and software systems
- Manage the internal network
- Ensure data integrity
- Monitor information security
- Prepare reports on system performance and suggest operational improvements
Qualifications
- Entry level
- Saudi nationals
Compensation
- Salary range: $7,000 - $8,000
- Location: Jeddah, Saudi Arabia
Technical Support Specialist IT Tech Support Jobs in South Jeddah (Sep 2025) - Bayt.com
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Technical Support Specialist IT Tech Support Jobs in South Jeddah
A data technology technician role is offered in Jeddah, Saudi Arabia, requiring advanced technical skills to ensure efficient system operation. Responsibilities include maintaining and troubleshooting systems, providing user support, and ensuring data integrity and security. A deep understanding of modern technologies and their application in the workplace is expected.
Responsibilities
- Maintaining and troubleshooting systems
- Providing user support
- Ensuring data integrity and security
- Applying modern technologies in the workplace
Technical Support Specialist IT Tech Support Jobs in As Samir (Sep 2025) - Bayt.com
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Technical Support Specialist IT Tech Support Jobs in As Samir
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Job OverviewCustomer Service Representative position available in Jeddah, Saudi Arabia. Responsibilities include handling customer inquiries through phone and digital platforms, resolving issues efficiently, and coordinating with other departments to ensure excellent service.
#J-18808-LjbffrWe’re Hiring in Jeddah! | Senior IT Support Specialist
Posted 1 day ago
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Overview
We’re Hiring! Senior IT Support Specialist
Location : Jeddah – First Industrial City
Company : Mattex Group – A global leader in manufacturing and innovation
Mattex Group is seeking a Senior IT Support Specialist to join our growing IT team. This is a senior-level role requiring strong technical expertise, leadership, and a proactive mindset to ensure smooth IT operations and exceptional support across the organization.
Responsibilities- Provide advanced 1st and 2nd level IT support via phone, email, and in-person
- Troubleshoot complex hardware, software, and network issues
- Install, configure, and maintain servers, networks, and IT infrastructure
- Manage user accounts, permissions, and access controls
- Perform system maintenance, updates, backups, and monitoring
- Mentor and train junior IT staff and end-users
- Collaborate with cross-functional teams to implement IT improvements
- Maintain accurate documentation and IT asset inventory
- Bachelor’s degree in IT, Computer Science, or a related field
- 5–7 years of relevant IT support experience, including senior roles
- Expertise in:
- Windows OS & Windows Server
- Active Directory & Exchange
- Strong troubleshooting skills for hardware, software, and networks
- Experience with IT ticketing systems (e.g., ServiceNow)
- Excellent communication and leadership skills
- Certifications: CompTIA A+, CCNA
- Experience with virtualization (VMware, Hyper-V)
- Knowledge of cloud services: Office 365, SharePoint, Google Workspace
Send your CV to:
Subject Line: Senior IT Support Specialist – Jeddah
Why Join Mattex Group?Be part of a global organization driving innovation in manufacturing. Work with cutting-edge technologies and contribute to impactful IT initiatives.
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About the latest It support technician Jobs in Jeddah !
Senior Clinical Support Specialist, Joint Replacement, Western Region
Posted 8 days ago
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The Senior Clinical Support Specialist responsibilities include directly supporting Stryker products associated with Joint Replacement procedures and optimizing customer service. This role within Western Region, Saudi Arabia will focus on supporting our customers to provide a best in class procedural solution.
What you will do
Manage complex projects and cases end-to-end, providing expert-level solutions and guiding clinical innovation across teams.
Prepare for cases in advance, audit theatre stock (implants, disposables, and instruments), manage consignment inventory, and ensure efficient stock utilization and rotation.
Attend surgical cases and provide service to both existing and new customers in theatre and clinical environments, ensuring the highest level of support and customer care.
Conduct trials and evaluations of products, deliver in-depth training to healthcare professionals, and organize workshops and training events for a broad customer group.
Plan, execute, and monitor activities to achieve industry-leading customer service, ensuring all documentation, including case-order-forms, is accurately submitted for invoicing.
Work closely with team members and the Regional Manager to ensure customer service excellence and provide feedback to the product team for continuous improvement.
Demonstrate exceptional product knowledge and professionalism, effectively communicating product features, benefits, and clinical applications to customers.
Collaborate with logistics and sales teams to ensure timely delivery of products, proper stock management, and seamless coordination for customer requirements.
What you need
Required:
Bachelor's degree or equivalent in medical, biomedical or a related field.
Minimum 4 years of relevant experience in clinical support.
Proven experience in clinical, theatre work environment.
Fluency in Arabic and a good command of English.
Valid KSA driving license.
Preferred:
Experience in implants, orthopedics, or disposables.
Senior Clinical Support Specialist, Joint Replacement, Western Region
Posted 20 days ago
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Job Description
Join us at Stryker as a Senior Clinical Support Specialist, Joint Replacement, Western Region .
The Senior Clinical Support Specialist will support Stryker products related to Joint Replacement procedures and enhance customer service. This position in Western Region, Saudi Arabia aims to assist our customers in delivering top-tier procedural solutions.
What You Will Do- Manage complex projects and cases from start to finish, providing expert solutions and fostering clinical innovation across teams.
- Prepare for surgical cases, audit theatre stock (implants, disposables, instruments), manage inventory, and ensure optimal stock utilization.
- Attend surgeries and support both existing and new customers in theatre and clinical settings, ensuring exceptional support and care.
- Conduct product trials and evaluations, deliver training to healthcare professionals, and organize workshops and training sessions.
- Plan and monitor activities to achieve outstanding customer service, ensuring accurate documentation for invoicing.
- Collaborate with team members and the Regional Manager to uphold service excellence and provide product feedback for improvements.
- Demonstrate strong product knowledge and professionalism, effectively communicating features, benefits, and clinical applications.
- Coordinate with logistics and sales teams for timely product delivery, stock management, and customer requirements.
- Bachelor's degree or equivalent in medical, biomedical, or related fields.
- At least 4 years of relevant clinical support experience.
- Experience in clinical and theatre environments.
- Fluency in Arabic and proficiency in English.
- Valid KSA driving license.
- Experience with implants, orthopedics, or disposables.
Stryker is a global leader in medical technologies, committed to improving healthcare outcomes through innovative products in MedSurg, Neurotechnology, Orthopaedics, and Spine. We impact over 150 million patients annually worldwide.
Additional Details- Seniority Level: Associate
- Employment Type: Full-time
- Job Function: Research, Analysis, and Information Technology
- Industries: Medical Equipment Manufacturing, Industrial Machinery, Electrical, and Electronics
Referrals can double your chances of interview success at Stryker. Get notified about new Clinical Support Specialist roles in Jeddah, Makkah, Saudi Arabia .
#J-18808-LjbffrSenior Clinical Support Specialist, Joint Replacement, Western Region
Posted 7 days ago
Job Viewed
Job Description
The Senior Clinical Support Specialist responsibilities include directly supporting Stryker products associated with Joint Replacement procedures and optimizing customer service. This role within Western Region, Saudi Arabia will focus on supporting our customers to provide a best in class procedural solution.
What you will do
Manage complex projects and cases end-to-end, providing expert-level solutions and guiding clinical innovation across teams.
Prepare for cases in advance, audit theatre stock (implants, disposables, and instruments), manage consignment inventory, and ensure efficient stock utilization and rotation.
Attend surgical cases and provide service to both existing and new customers in theatre and clinical environments, ensuring the highest level of support and customer care.
Conduct trials and evaluations of products, deliver in-depth training to healthcare professionals, and organize workshops and training events for a broad customer group.
Plan, execute, and monitor activities to achieve industry-leading customer service, ensuring all documentation, including case-order-forms, is accurately submitted for invoicing.
Work closely with team members and the Regional Manager to ensure customer service excellence and provide feedback to the product team for continuous improvement.
Demonstrate exceptional product knowledge and professionalism, effectively communicating product features, benefits, and clinical applications to customers.
Collaborate with logistics and sales teams to ensure timely delivery of products, proper stock management, and seamless coordination for customer requirements.
What you need
Required:
Bachelor's degree or equivalent in medical, biomedical or a related field.
Minimum 4 years of relevant experience in clinical support.
Proven experience in clinical, theatre work environment.
Fluency in Arabic and a good command of English.
Valid KSA driving license.
Preferred:
Experience in implants, orthopedics, or disposables.