206 IT Support Technician jobs in Saudi Arabia
Desktop Support Technician
Posted today
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Job Description
Arabic language should be good
The Deskside engineer will be L1 Skill level with at least 3-4 Years of relevant experience - End user domain and support handling the Incident /SR as assigned for resolution.
Provides Desktop support and support for Computer hardware systems, memory modules and peripherals.
Handle basic issues related to network end user devices security practices and antivirus programs.
Ensure that all computers and networks systems run efficiently with high uptime.
Basic knowledge and troubleshooting skills on Network and other datacenter related
equipment (UPS, PACs, Network cabling, power etc.)
Basic knowledge and troubleshooting skills on Audio & Video and Telephony equipment.
Provide support to an organization’s IT systems to help them meet their business goals.
Collaborate with Site and Business Unit IT leads and Regional Desktop leads to maintain
transparency of quality (meetings, trends, narratives, plans, etc.)
Lead the IT tasks wherever needed & whenever assigned and complete it within the timelines.
Management of IT Assets Inventory-This has to be based on available tool remotely.
Comply with the Organizations Information Security Policies / Procedures and provide solutions to the end users adhering to the same.
Proficiency in speaking English and good communication skills.
Able to talk in local language as per the support locations.
Support for Software Installation & Management
Creating management level reports
- For mobile devices limited to SOP as provided for support for any configuration
requirements.
- Installing, Configuring and basic troubleshooting knowledge of GxP Applications.
- Providing support to troubleshoot GxP Application issues in coordination with the
vendor
**Job Type**: Part-time
Part-time hours: 8 per week
**Salary**: ﷼200.00 - ﷼220.00 per day
Ability to commute/relocate:
- Riyadh: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (preferred)
Desktop Support Technician L2
Posted today
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Job Description
What You'll Do:
- Provide day-to-day local and remote desktop support, handling inbound calls to troubleshoot, resolve, and document hardware, software, and application issues through a ticketing system.
- Perform break/fix, fault diagnosis, and resolution for desktops, laptops, and approved software applications.
- Mentor and assist Band 1 technicians, and collaborate with Band 3 engineers to resolve complex tickets.
- Ensure operational consistency and quality support across all shifts by escalating issues proactively and engaging supervisors and managers.
- Support a broad IT infrastructure including firewalls, VPNs, encryption, access controls, routing, switching, and cloud security platforms.
- Apply knowledge of security protocols such as SSL/TLS, SSH, DNSSEC, and others to maintain secure network operations.
What You Need:
- 2-3 years solid experience in Windows desktop support and IT infrastructure.
- Strong knowledge of firewalls (Cisco ASA, Juniper SRX, Palo Alto, Fortinet), IDS/IPS, VPNs, encryption technologies (SSL/TLS, IPsec), access control, network segmentation (VLANs), routing and switching protocols.
- Experience with network management tools like SNMP, NetFlow, and cloud security platforms (AWS, Azure, Google Cloud) is a plus.
- Understanding of TCP/IP security, SSL/TLS, SSH, secure email, and DNS security protocols.
- Proven analytical skills with strong problem-solving, relationship-building, and customer service abilities.
- Excellent communication in English and ability to mentor junior staff effectively.
- Flexibility to support various shifts and urgent issues with professionalism and adaptability.
WE RE HIRING A DESKTOP SUPPORT TECHNICIAN L2 IN SAUDI ARABIA
Excis is a global IT support leader that thrives on innovation, excellence, and teamwork. We are searching for a skilled Desktop Support Technician L2 to deliver advanced desktop support, troubleshoot hardware, software, and network security issues, and ensure smooth IT operations in our Saudi Arabia support center. Join Excis for a career that values learning, mentorship, and technical growth.
- Client presence in 190+ countries
- 6000+ Engineers worldwide
- 200+ Enterprise Clients served
At Excis, we foster a culture of support and growth where every team member s contribution drives our collective success. Be part of a team where your expertise makes a visible impact every day. Embark on your journey with us and grow alongside a global IT pioneer.
Desktop Support Technician L2 SA
Posted today
Job Viewed
Job Description
WE’RE HIRING A DESKTOP SUPPORT TECHNICIAN L2 IN SAUDI ARABIA!
Excis is a global IT support leader that thrives on innovation, excellence, and teamwork. We are searching for a skilled Desktop Support Technician L2 to deliver advanced desktop support, troubleshoot hardware, software, and network security issues, and ensure smooth IT operations in our Saudi Arabia support center. Join Excis for a career that values learning, mentorship, and technical growth.
- Client presence in 190+ countries
- 6000+ Engineers worldwide
- 200+ Enterprise Clients served
At Excis, we foster a culture of support and growth where every team member’s contribution drives our collective success. Be part of a team where your expertise makes a visible impact every day. Embark on your journey with us and grow alongside a global IT pioneer.
What You’ll Do:- Provide day‑to‑day local and remote desktop support, handling inbound calls to troubleshoot, resolve, and document hardware, software, and application issues through a ticketing system.
- Perform break/fix, fault diagnosis, and resolution for desktops, laptops, and approved software applications.
- Mentor and assist Band 1 technicians, and collaborate with Band 3 engineers to resolve complex tickets.
- Ensure operational consistency and quality support across all shifts by escalating issues proactively and engaging supervisors and managers.
- Support a broad IT infrastructure including firewalls, VPNs, encryption, access controls, routing, switching, and cloud security platforms.
- Apply knowledge of security protocols such as SSL/TLS, SSH, DNSSEC, and others to maintain secure network operations.
- 2-3 years’ solid experience in Windows desktop support and IT infrastructure.
- Strong knowledge of firewalls (Cisco ASA, Juniper SRX, Palo Alto, Fortinet), IDS/IPS, VPNs, encryption technologies (SSL/TLS, IPsec), access control, network segmentation (VLANs), routing and switching protocols.
- Experience with network management tools like SNMP, NetFlow, and cloud security platforms (AWS, Azure, Google Cloud) is a plus.
- Understanding of TCP/IP security, SSL/TLS, SSH, secure email, and DNS security protocols.
- Proven analytical skills with strong problem‑solving, relationship‑building, and customer service abilities.
- Excellent communication in English and ability to mentor junior staff effectively.
- Flexibility to support various shifts and urgent issues with professionalism and adaptability.
At Excis, your skills drive user satisfaction and IT excellence. Work with a collaborative, dynamic team in an environment designed for your professional development and continuous learning. Enjoy competitive salary benefits and the chance to grow in a company recognized for innovation and leadership worldwide.
Ready to take your IT career to the next level in Saudi Arabia?
Apply now as a Desktop Support Technician L2 and be part of our IT support family!
#J-18808-LjbffrDesktop Support Technician L2 SA
Posted today
Job Viewed
Job Description
WE’RE HIRING A DESKTOP SUPPORT TECHNICIAN L2 IN SAUDI ARABIA!
Excis is a global IT support leader that thrives on innovation, excellence, and teamwork. We are searching for a skilled Desktop Support Technician L2 to deliver advanced desktop support, troubleshoot hardware, software, and network security issues, and ensure smooth IT operations in our Saudi Arabia support center. Join Excis for a career that values learning, mentorship, and technical growth.
- Client presence in 190+ countries
- 6000+ Engineers worldwide
- 200+ Enterprise Clients served
At Excis, we foster a culture of support and growth where every team member’s contribution drives our collective success. Be part of a team where your expertise makes a visible impact every day. Embark on your journey with us and grow alongside a global IT pioneer.
What You’ll Do:- Provide day-to-day local and remote desktop support, handling inbound calls to troubleshoot, resolve, and document hardware, software, and application issues through a ticketing system.
- Perform break/fix, fault diagnosis, and resolution for desktops, laptops, and approved software applications.
- Mentor and assist Band 1 technicians, and collaborate with Band 3 engineers to resolve complex tickets.
- Ensure operational consistency and quality support across all shifts by escalating issues proactively and engaging supervisors and managers.
- Support a broad IT infrastructure including firewalls, VPNs, encryption, access controls, routing, switching, and cloud security platforms.
- Apply knowledge of security protocols such as SSL/TLS, SSH, DNSSEC, and others to maintain secure network operations.
- 2-3 years’ solid experience in Windows desktop support and IT infrastructure.
- Strong knowledge of firewalls (Cisco ASA, Juniper SRX, Palo Alto, Fortinet), IDS/IPS, VPNs, encryption technologies (SSL/TLS, IPsec), access control, network segmentation (VLANs), routing and switching protocols.
- Experience with network management tools like SNMP, NetFlow, and cloud security platforms (AWS, Azure, Google Cloud) is a plus.
- Understanding of TCP/IP security, SSL/TLS, SSH, secure email, and DNS security protocols.
- Proven analytical skills with strong problem-solving, relationship-building, and customer service abilities.
- Excellent communication in English and ability to mentor junior staff effectively.
- Flexibility to support various shifts and urgent issues with professionalism and adaptability.
At Excis, your skills drive user satisfaction and IT excellence. Work with a collaborative, dynamic team in an environment designed for your professional development and continuous learning. Enjoy competitive salary benefits and the chance to grow in a company recognized for innovation and leadership worldwide.
Ready to take your IT career to the next level in Saudi Arabia?
Apply now as a Desktop Support Technician L2 and be part of our IT support family!
#J-18808-LjbffrDesktop Support Technician L2 SA
Posted today
Job Viewed
Job Description
WE'RE HIRING A DESKTOP SUPPORT TECHNICIAN L2 IN SAUDI ARABIA
Excis is a global IT support leader that thrives on innovation, excellence, and teamwork. We are searching for a skilled Desktop Support Technician L2 to deliver advanced desktop support, troubleshoot hardware, software, and network security issues, and ensure smooth IT operations in our Saudi Arabia support center. Join Excis for a career that values learning, mentorship, and technical growth.
- Client presence in 190+ countries
- 6000+ Engineers worldwide
- 200+ Enterprise Clients served
At Excis, we foster a culture of support and growth where every team member's contribution drives our collective success. Be part of a team where your expertise makes a visible impact every day. Embark on your journey with us and grow alongside a global IT pioneer.
What You'll Do
- Provide day-to-day local and remote desktop support, handling inbound calls to troubleshoot, resolve, and document hardware, software, and application issues through a ticketing system.
- Perform break/fix, fault diagnosis, and resolution for desktops, laptops, and approved software applications.
- Mentor and assist Band 1 technicians, and collaborate with Band 3 engineers to resolve complex tickets.
- Ensure operational consistency and quality support across all shifts by escalating issues proactively and engaging supervisors and managers.
- Support a broad IT infrastructure including firewalls, VPNs, encryption, access controls, routing, switching, and cloud security platforms.
- Apply knowledge of security protocols such as SSL/TLS, SSH, DNSSEC, and others to maintain secure network operations.
What You Need
- 2-3 years' solid experience in Windows desktop support and IT infrastructure.
- Strong knowledge of firewalls (Cisco ASA, Juniper SRX, Palo Alto, Fortinet), IDS/IPS, VPNs, encryption technologies (SSL/TLS, IPsec), access control, network segmentation (VLANs), routing and switching protocols.
- Experience with network management tools like SNMP, NetFlow, and cloud security platforms (AWS, Azure, Google Cloud) is a plus.
- Understanding of TCP/IP security, SSL/TLS, SSH, secure email, and DNS security protocols.
- Proven analytical skills with strong problem-solving, relationship-building, and customer service abilities.
- Excellent communication in English and ability to mentor junior staff effectively.
- Flexibility to support various shifts and urgent issues with professionalism and adaptability.
Why Join Us?
At Excis, your skills drive user satisfaction and IT excellence. Work with a collaborative, dynamic team in an environment designed for your professional development and continuous learning. Enjoy competitive salary benefits and the chance to grow in a company recognized for innovation and leadership worldwide.
Ready to take your IT career to the next level in Saudi Arabia?
Apply now as a Desktop Support Technician L2 and be part of our IT support family
IT Support Technician
Posted 1 day ago
Job Viewed
Job Description
- Provide technical support and assistance to employees and customers who face technical problems.
- Identify the tools and supplies required to carry out the work of supporting employees and customers and solving the problems they face.
- Save data and information related to all technical support work and operations and work to classify and arrange them based on the approved practices.
- Preparing, submitting work reports and documents and archiving them.
Qualifications
-Diploma degree or equivalency.
-3 years experience in Technical Support. #J-18808-Ljbffr
Material Support Technician
Posted today
Job Viewed
Job Description
KEY TASKS
- Act as the point of contact to the customer in managing the day to day material support activities
- Analyze, amend and maintain material management data critical for effective & efficient inventory management
- Advise on supply issues that may impact fleet availability including critical items
- Electronically order & receive material
- Perform supply support management operations
- Assist with Special Tool and Test Equipment (STTE) distribution planning and tracking.
- Prepare various management and logistical reports
REQUIREMENTS
- Minimum 2-3 years' experience in material logistics
- College diploma, in a mechanical/electrical discipline, and/or previous Military experience in turret maintenance and support of direct and indirect fire weapons systems
- Experience with the LAV product and military chassis
- Strong decision making ability
- Strong organizational skills
- Ability to operate independently while maintaining company safety, quality, and integrity standards
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Digital & Technology Support Technician
Posted 11 days ago
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Job Description
Join to apply for the Digital & Technology Support Technician role at Saudi Networkers Services.
Responsibilities- Incident and Request Lifecycle Management.
- Escalate complex matters to next level support.
- Contribute FAQ's and Knowledge Article.
- Customer Survey Feedback.
- Call Quality and Auditing.
- Service Desk Training and Improvement Plan.
- Provisioning of End User Accounts.
- End User Software Provisioning.
- Communication and Alerts.
- Second Level Case Handling.
- End Point Devices Management (Laptops, Desktop, Mobile Phones).
- Employees hire to retire support.
- Workplace IMAC (Installation, Moves, Additions and Changes) support.
- Multi-Function Printers/Scanners Management.
- Digital Signage Management.
- Entry level
- Full-time
- Information Technology
- Business Consulting and Services
Al Khobar, Eastern, Saudi Arabia
#J-18808-LjbffrIT Support Technician , Ops Tech It
Posted today
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Job Description
Job summary
At Amazon, we strive to be earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We are making history and the good news is we have only just begun.
This is your chance to make history.
As an IT Technician, you will report to the IT Manager at your home site and will be responsible for working closely with the business, your colleagues and remote support teams to implement and maintain infrastructure elements. You will represent the ‘face of IT’ to the Business and you will thrive in providing world-class service to our customers.
You will be a key part of a multinational diverse team, thrive in delivering high-quality results and always be on the lookout for improvements.
Business Area: Operations - Fulfilment Centre and Logistics
The IT Operation team supports the IT Infrastructure at each of the Amazon sites and provides IT support to our customer base.
What makes this team a great place to work?
- Day 1 opportunity - You will be joining a team that is responsible to what happens after the customer clicks “buy”.
- Opportunities for growth - You will have the opportunity to influence and shape the direction of our services.
- You will be part of exciting projects with the opportunity to focus and develop expertise in areas of your interest.
What we are looking for:
Putting the customers first, you will provide a 1st support service that ensures all IT equipment and infrastructure is running to its optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met on your home site as well as any remote sites that you and your team also support.
The extent of your responsibilities will include but not be limited to:
- Health & Safety: ownership and accountability, ensuring that work is carried out to a high standard and complies with all Amazon polices and guidelines.
- Installation, maintenance and support of IT equipment
- Asset and Inventory management.
- Liase with 3rd party vendors and suppliers to ensure efficient asset management.
- Liaise with contractors or external suppliers and clearly communicate technical issues and Amazon standards.
- Maximizing the availability of all IT equipment and infrastructure through continuous improvement and proactive, preventative maintenance.
- Providing technical support/input to site and team projects and initiatives.
- Conducting end user equipment trials and testing.
- Providing assistance to senior engineers as required
Working in shifts and support occasional changes in working hours.
Desktop Support Engineer_KSA
Posted 7 days ago
Job Viewed
Job Description
- Maintain essential IT helpdesk operations, including all computer systems, network tools, and software.
- Maintain and monitor all desk devices health.
- Maintain and manage Voice over IP system.
- Maintain IT assets.
- Manage the end point devises (PC, Laptop, IP devises, etc.….) MBCC facility in Dammam.
- Support end point hardware and software for employees and customers.
- End point image creation deployment and maintenance.
- Maintain integration between end point computers and devices like (Weighting scales, barcode printers, barcode scanners, normal printers, speakers, microphones, bill counters, coin counters, etc.… )
- Apply software patches software updates to end point computers and devices.
- Maintain and troubleshoot IT equipment’s like laptops PC, printers, and related input and output devices.
- Apply the preventive/routine maintenance to the endpoint devices.
- Maintain and manage file and print servers.
- Randomly audit end point devices and check security compliance.
- Manage windows server update service and insures automatic updates.
- Monitor and manage network interfaces on the access layer network devices.
- Monitor antimalware servers and prepare end point protection reports.
- Manage Active directory users and computers that is delegated by the IT team lead.
- Implementation of and compliance to IT security standards for endpoint devices.
- Manage physical security for employees and devices as per operational standards.
- Support security team in deployment of CCTV devices and cameras.
- Receive IT incident reporting from employees by phone, email or any communication system.
- Respond and update IT tickets on the IT ticketing system.
- Escalate issues to the next level of support if necessary as per ITIL standards.
- Maintain user’s accounts and mail boxes for employees and devices.
- Prepare daily, weekly and monthly reports related to end point devices or user accounts.
- Work in one of three shifts along the working day to cover the business requirements.
- Handles any additional duties as directed by the IT Team lead.
- Saudi nationals
- Minimum 2 years of experience
- Experience working in a busy environment handling administrative matters
- Strong communication skills (Arabic and English)
- Ability to multitask
$ We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation.
$R Team Dubai
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