What Jobs are available for Hotel Manager in Saudi Arabia?

Additional Information

Job Number

Job CategoryProperty Leadership

LocationLe Méridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia, 11544

ScheduleFull Time

Located Remotely?N

Position Type Management

JOB SUMMARY

Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand's target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in the management operations, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing Profitability and Departmental Budgets

• Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

• Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.

• Reviews financial reports and statements to determine how Operations is performing against budget.

• Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.

• Works with direct reports to determine areas of concern and establishing ways to improve the departments' financial performance.

• Strives to maintain profit margins without compromising guest or employee satisfaction.

• Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.

• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.

• Develops an operational strategy that is aligned with the brand's business strategy and leads its execution.

• Makes and executes key decisions to keep property moving forward towards achievement of goals.

Managing Property Operations

• Strives to improve service performance.

• Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.

• Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

• Ensures core elements of the service strategy are in place to produce the desired results.

• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.

Leading Property Operations Teams

• Establishes a vision for product and service delivery on property.

• Champions the brand's service vision for product and service delivery and ensuring alignment amongst the property leadership team.

• Ensures employees are treated fairly and equitably.

Managing and Conducting Human Resources Activities

• Observes service behaviors of employees and providing feedback to individuals and/or managers.

• Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.

• Utilizes an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.

• Stays knowledgeable of leadership talent in the property.

• Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Hotel: The Red Sea Resort (RUHSI), Red Sea, Shura Island, 48511

InterContinental Hotels & Resorts has delighted luxury travelers since 1946, serving as a meeting place for heads of state, a setting for world-changing speeches, and the impetus for some of the most famous love stories of all time.

The brand has become synonymous with bold exploration, travel, and cultural discovery.The InterContinental The Red Sea Resortexemplifiesthese attributes. Set within one of the world’s most ambitious luxury tourism developments amidst an archipelago of over 90 pristine islands, the hotel offersguests sweeping views of the oceanand a discreet barefoot luxury immersed in a natural experience.

Each of the resort’s 210 sea-facing roomsprovidesimmediate beach access; allowing guests to step out on to the sands of the Red Sea from the terrace. Moreover, the resortfeaturesseven different gastronomic experiences, sprawling pools and recreational facilities, a spa, a health club andcuratedmeetings and events spaces for leisure, business travelers and groups.

With the worldliness that travel brings, every stay will take your imagination to places you would never expect!

AsHotel Manageryou will provide leadershipdirection to the hotels bymaximizing financial returns, driving development of people, creating, and maintaining memorableguest experiences, executing on brand standards, and building awareness of hotel and brand in the local community.You may need to act as the General Manager in his/her absence.

Your day to day

• People
• Directeveryday activities, plan and assign work ensuring you always have the right staffing numbers.
• Develop your team and improve their performance through coaching and feedback and create performance and development goals for colleagues to recognizegood performance.
• Train colleagues to make sure they deliver in compliance and to the standards we expect and have the tools they need to work efficiently.
• Recommend or initiate any HR elated actions where needed.
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Guest Experience
• Interact with guests andoutsidecontactsincluding current and potential clients, government officials, travel industry representatives, suppliers,competitors’ local communitymembers.
• Make sure the hotel delivers the highest level of guest satisfaction through superb guest services and amenities.
• Responsible Business
• Ensure a safe and secure environment for guests, team members and hotel assets in compliance with thehotel’sor owner’s policies and procedures and regulatory requirements. Maintain relations with outside contacts.
• Act as public relations representative to raise awareness of hotel and brand in the local community.
• Drive team member involvement in community organizations, activities, and businesses.
• Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.
• Perform other duties as assigned. May also serve as manager on duty.
• Help the General Manager in the development, implementation, and monitoring of financial and operational plans for the hotelto ensure optimum guest satisfaction, sales potential, and profitability.
• Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty.

What We Need from You

• Candidates with 3 or more years of hotel management operations experience.
• a bachelor degree or certificate in hospitality management, or any related field.
• Candidates with experience working in city/beach hotels will be given preference.
• Proficiency in English for communication.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you will become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Unique Destination Travel Network is seeking to hire a
#Hotel_Contracting_Manager

Job Title:
Hotel Contracting Manager

Location: Saudi Arabia – (Makkah)

Employment Type: Full-time – Managerial Level

Responsibilities:

• Negotiate and finalize competitive contracts in the KSA market, ensuring alignment with company standards for rates, allocations, and commissions.
• Manage supplier relationships throughout the contract lifecycle.
• Monitor competitive pricing and availability to meet market demand.
• Analyze production volumes to ensure adequate inventory aligns with destination targets.
• Secure contracts with key hotels and assigned targets.
• Act as the main point of contact for Guarantee and Deposits (G&D), focusing on portfolio growth and pipeline development in coordination with HQ.
• Lead negotiations based on agreement value, strategic importance, and complexity.
• Enhance contract performance through tactical negotiations and special offers to improve destination outcomes.
• Collaborate with suppliers and internal teams to optimize performance across all channels, including BAR, FIT, and wholesale.
• Implement negotiation strategies to minimize losses.
• Work with the Pricing and Revenue Management team to maximize profit margins.
• Address performance issues with underperforming partners and implement corrective actions.
• Shape the department's structure, required profiles, and KPIs for staff.
• Coach and train the sourcing team in negotiation best practices to enhance commercial skills.
• Monitor and control contract renewals to optimize opportunities and reduce risks.
• Provide monthly destination reports on market trends and product needs to the Head of Commercial.
• Manage account relationships with key supplier decision-makers.
• Identify and leverage promotional opportunities in assigned destinations.
• Represent designated destinations with a solutions-oriented approach.
• Ensure timely completion of contract administration tasks per departmental guidelines.
• Maintain up-to-date hotel information, including photos and facilities.
• Participate in business trips and trade fairs to support objectives.

Requirements
:

• Bachelor's degree or equivalent certification.
• 10 + years of experience in
  HOTEL CONTRACTING in KSA.
• Proven success in contract development and account management.
• Deep understanding of the hotel distribution landscape.
• Track record of exceeding targets in hotel or contract management.
• Extensive knowledge of
  B2B operations, online travel, and hotel revenue management.
• Experience in multicultural environments and collaboration with diverse groups.
• Effective territory management skills.
• Strategic planning and execution abilities.
• Proficient in generating reports and actionable insights.
• Strong attention to detail and the capability to analyze complex datasets.
• Highly organized, with the ability to prioritize tasks effectively.
• Fluent in English and Arabic, with strong communication skills.
• Excellent relationship-building and influencing abilities.
• Proactive, results-oriented, and deadline-driven.
• Self-motivated, adaptable, and able to work with minimal supervision.
• Resilient in high-pressure, fast-paced environments.
• Willingness to travel up to 50% of the time to meet business needs.

Job Alert: Hotel General Manager

Location: Riyadh, Kingdom of Saudi Arabia

Category: Luxury Hospitality & Tourism

Our esteemed Hospitality Group is seeking a distinguished and visionary Hotel General Manager to lead one of its flagship properties in Riyadh.

This is a senior leadership role suited for a seasoned professional with a proven record of excellence in hospitality management, strategic leadership, and operational mastery.

Key Responsibilities:

Provide strategic direction and leadership across all hotel departments to ensure seamless operations and unparalleled guest experiences.

Uphold and enhance the property's reputation for excellence in luxury service, quality, and brand standards.

Drive financial performance through effective budgeting, revenue optimization, and cost control strategies.

Lead, mentor, and inspire a multicultural team to deliver service excellence with precision and passion.

Collaborate closely with the Sales & Marketing division to strengthen market positioning and brand visibility.

Ensure compliance with international hospitality regulations, health & safety standards, and operational protocols.

Foster a culture of innovation, accountability, and continuous improvement.

Requirements:

Bachelor's degree in Hospitality Management, Business Administration, or Tourism (Master's preferred).

10+ years of progressive experience in luxury hotel management, including senior leadership roles.

Demonstrated expertise in financial management, strategic planning, and guest relations.

Fluent in Arabic and English, with outstanding communication and presentation skills.

Strong business acumen, refined leadership style, and a commitment to service excellence.

We Offer:

An attractive executive compensation package with performance-based incentives.

A prestigious and supportive work environment within a leading hospitality group.

Exceptional opportunities for professional advancement and global recognition.

Interested candidates are invited to submit their updated CV and a professional portfolio to:

Or Via WhatsApp: Only WhatsApp)

Only shortlisted candidates will be contacted for confidential interviews.

Company Description

Trinity Hospitality is a boutique consulting firm specializing in the conceptual development of hotels and restaurants, with over 20 years of experience in the Saudi market. We are currently working on a unique women only hotel, and looking for all Saudi Women management team

Role Description

This is a full-time on-site role for a Hotel Operation Manager based in Riyadh, Saudi Arabia. The Hotel Operation Manager will be responsible for overseeing daily operations, ensuring customer satisfaction, and managing staff training. The role also involves implementing effective operational strategies, maintaining high standards of customer service, and communicating with both staff and guests to facilitate smooth hotel operations.

Qualifications

• Strong skills in Operations Management and Customer Satisfaction
• Excellent Communication and Customer Service skills
• Experience in staff Training and development
• Ability to work on-site in Riyadh, Saudi Arabia
• Bachelor's degree in Hospitality Management or related field
• Proven experience in a managerial role within the hospitality industry

مدير عام فندق (General Manager)

Job Title:
General Manager – 5-Star International Hotel (Makkah)

We are hiring a
General Manager
with
10+ years of leadership experience
in managing and operating
well-known international hotel brands (Top 5 globally)
. This opportunity is with one of the most prestigious hotels in
Makkah
.

Key Responsibilities:

• Oversee all hotel operations to ensure world-class guest experiences.
• Enhance operational efficiency and service quality.
• Lead and inspire the management team to achieve financial and service excellence.
• Implement strategies to maximize revenue, profitability, and guest satisfaction.

Requirements:

• 10+ years of progressive experience managing
  international hotels
  .
• Proven track record in
  boosting operational efficiency and guest satisfaction
  .
• Strong financial and commercial acumen with the ability to exceed revenue targets.
• Outstanding leadership and communication skills.

If you are a hospitality leader passionate about excellence and ready to lead one of the top 5 international hotel brands in
Makkah
, please share your CV

Additional Information
Job Number

Job Category
Rooms & Guest Services Operations

Location
Marriott Executive Apartments Al Khobar, Building No 7791 Prince Hammoud Bin Abdul Aziz Street., Al Khobar, Saudi Arabia, Saudi Arabia,VIEW ON MAP

Schedule
Full Time

Located Remotely?
N

Position Type
Management

Job Summary
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE
Education And Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES
Leading Guest Services Teams

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Celebrates successes and publicly recognizes the contributions of team members.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Maintaining Guest Services and Front Desk Goals

• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Serves as a leader in displaying outstanding hospitality skills.
• Sets a positive example for guest relations.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Strives to improve service performance.
• Provides immediate assistance to guests as requested.
• Ensures employees understand customer service expectations and parameters.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Implementing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
• Manages payroll administration.

Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Participates in employee progressive discipline procedures.
• Uses all available on the job training tools for employees.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Supervises on-going training initiatives and conducts training when appropriate.
• Participates in the employee performance appraisal process, providing feedback as needed.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Maintains high visibility in public areas during peak times.
• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
• Performs Front Desk duties in high demand times.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.

Job Description
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Guest Services Manager you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience whereby your role will include key responsibilities such as-

• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information
• Actively elicit guest feedback and preferences, regarding hotel services and ensure action is initiated on the same to maximize guest satisfaction
• Monitor guest service personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure
• Handle guest complaints and assist in maintaining smooth relationships between management and guests by resolving problems arising from guest complaints and attending to their requests or queries with dispatch immediately
• Responsible for an efficient, clean, safe and hygienic upholding of all front office areas
• Assure compliance and coordination of guests needs, requests and personal preference
• Organise and implement all special needs, personal preferences and amenity distribution in accordance to the departments standards

Skills
Education, Qualifications & Experiences
You should ideally have a degree in the hospitality field with previous experiences in the Front Office Department within a hotel. You must also have fluency in both written and spoken English and an immaculate personal presentation along with the ability to solve problems effectively. Computer literacy and the knowledge of Opera will be highly regarded.

Knowledge & Competencies
The ideal candidate will be well versed in Guest Relations and Executive Club operations with excellent presentation and communication skills as well as with a high aptitude for customer care. You are an outgoing, charismatic and approachable character, who will work well under pressure in a fast paced environment and be a great team leader, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-

Understanding Hotel Operations

Effective Communication

Planning for Business

Supervising People

Understanding Differences

Supervising Operations

Teamwork

Adaptability

Customer Focus

Drive for Results

This is a full-time on-site role for a Guest Services Coordinator, located in Al Khobar. The Guest Services Coordinator will be responsible for managing guest inquiries, handling phone communications, performing receptionist duties, and delivering excellent customer service. The role involves daily interaction with guests to ensure high-quality experience and efficient handling of any issues or requests.

Specific Job Responsibilities

• Greeting and Welcoming Guests:
   Providing a warm and professional welcome to guests upon arrival.
• Serve as the primary point of contact for catering guests and clients, ensuring clear communication and a positive experience throughout all phases of the event.
• Respond promptly to catering inquiries via phone, email, or in person; provide detailed information on menus, pricing, availability, and services.
• Assist with planning and coordinating catering events including menu selection, timelines.
• Collaborate with culinary and event teams to ensure timely preparation and delivery of food and services.
• Maintain accurate and up-to-date records of client preferences, orders, and special requirements.
• Manage catering software systems for scheduling, invoicing, and order tracking. And Collaborate with Accounting & Kitchen to review the invoices up to date.
• Follow up with client's post-event to gather feedback and ensure satisfaction.
• Responding to Inquiries:
   Promptly answering guest questions and requests, whether in person, via phone, or email.
• Resolving Issues and Complaints:
   Efficiently addressing guest complaints and resolving problems.
• Coordination with Other Departments:
   Working with other departments (e.g., housekeeping, dining, event planning) to fulfill guest needs and requests.
• Providing Information:
   Giving guests information about services, amenities, and local attractions.
• Maintaining Records:
   Keeping accurate records of guest interactions and requests.
• Monitoring Guest Satisfaction:
   Gathering feedback and monitoring guest satisfaction levels.
• Handling Special Requests:
   Managing special requests and arrangements for guests.
• Supporting New Staff:
   Contributing to the training of new guest service staff.
• Communicating Effectively:
   Communicating clearly and effectively with team members, guests, and management.

Qualifications and Skills:

• Bachelor's degree in hospitality management, Business Administration, or a related field (preferred).
• 2 + years of experience in catering or hospitality management.
• Strong interpersonal and communication skills; excellent phone and email etiquette.
• Excellent organizational and multitasking abilities.
• Detail-oriented with the ability to multitask and work under pressure in a fast-paced environment.
• Exceptional customer service and communication skills.
• Proficiency in inventory management and budgeting.
• Familiarity with food safety regulations and health codes.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Flexible schedule, including availability on weekends, evenings, and holidays as needed.