147 Four Seasons jobs in Saudi Arabia

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.

About the Role
We are looking for a welcoming and service-oriented Guest Services Manager to join the opening team at Four Seasons Resort and Residences AMAALA at Triple Bay . Reporting to the Assistant Director of Rooms , you will lead the Guest Services operations—including Bell Services, Valet, and Lobby Ambassadors—ensuring a smooth arrival and departure experience while delivering the legendary Four Seasons service at every step of the guest journey.

What You Will Do

• Oversee daily Guest Services operations, including luggage handling, valet parking, arrivals, departures, and lobby presence.
• Lead, schedule, and develop the Guest Services team, ensuring high levels of performance, grooming, and guest interaction.
• Personally welcome VIP guests and provide assistance with transportation, activities, and other personalized needs.
• Coordinate closely with Front Office, Concierge, and housekeeping teams to ensure smooth communication and service delivery.
• Ensure guest preferences and Core profiles are maintained and used to elevate the experience.
• Handle guest requests and concerns promptly, efficiently, and with genuine care.
• Manage inventory and maintenance of trolleys, vehicles, radios, and guest assistance tools.
• Support pre-opening training, team hiring, and operational readiness.

What You Bring

• A minimum of 3–5 years of experience in guest services or front office , with 2 years in a supervisory or managerial role , preferably in a luxury resort or hotel.
• Excellent communication and leadership skills with a hands-on, guest-first approach.
• Strong organizational and problem-solving abilities.
• Proficiency in using PMS systems like Opera and familiarity with Core guest profile systems is preferred.
• Fluency in English is required.

What We Offer

• Competitive salary in a tax-free environment.
• Housing and transportation.
• 30 days of vacation plus public holidays.
• Paid tickets.
• Complimentary meals and uniform cleaning.
• Medical and life insurance.
• Employee Assistance Program and worldwide complimentary room nights.
• Opportunities for growth and development.
• Additional family benefits.

Schedule & Hours
This is a full-time role.

Localization
Supporting the Saudi nationalization scheme , we are looking forward to connecting with Saudi nationals who are passionate about luxury hospitality and creating warm first impressions.

Join to apply for the Guest Services Assistant Manager – Four Seasons Resort and Residences Red Sea, Saudi Arabia role at Four Seasons Hotels & Resorts, Saudi Arabia

Join to apply for the Guest Services Assistant Manager – Four Seasons Resort and Residences Red Sea, Saudi Arabia role at Four Seasons Hotels & Resorts, Saudi Arabia

Get AI-powered advice on this job and more exclusive features.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.

What You Will Do

• Oversee all aspects of Guest Services operations, including bell desk, doormen, valet, and airport arrivals/departures.
• Lead and support the Guest Services team in delivering intuitive, personalized service at every touchpoint.
• Ensure smooth coordination of guest transportation logistics and luggage handling.
• Assist in pre-opening activities including recruitment, training, SOP development, and service flow planning.
• Collaborate with Front Desk, Concierge, Residences, and Guest Experience teams to create seamless guest journeys.
• Manage daily scheduling, staff performance, and team motivation.
• Respond to guest feedback and complaints promptly and effectively, ensuring service recovery.
• Ensure proper handling and storage of guest belongings and compliance with safety standards.
• Support VIP and group arrivals with personalized coordination and elevated service.
  
  

• Experience in a supervisory or assistant manager role in Guest Services or Front Office at a luxury hotel or resort.
• Strong leadership, team development, and problem-solving skills.
• Excellent understanding of luxury guest expectations and service delivery.
• Pre-opening experience is an advantage.
• Fluency in English is required; Arabic is a strong asset.
• Local candidate for this role.
  
  

• Bachelor’s degree, preferably in Hospitality Management.
• Minimum of 2 years’ experience in a 5-star hotel or resort Guest Services or Front Office operations.
• In-depth knowledge of hotel systems, guest logistics, and service standards.
• Strong organizational skills and the ability to remain calm under pressure.
• Excellent communication skills, both verbal and written, in Arabic and English.
  
  

• Competitive salary in a tax-free environment.
• Housing and transportation.
• 30 days of vacation plus public holidays.
• Paid home leave tickets.
• Complimentary meals and uniform cleaning.
• Medical and life insurance.
• Employee Assistance Program and worldwide complimentary room nights.
• Opportunities for growth and development.
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Customer Service
• Industries Travel Arrangements and Hospitality

Referrals increase your chances of interviewing at Four Seasons Hotels & Resorts, Saudi Arabia by 2x

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Join to apply for the Guest Services Assistant Manager - Four Seasons Resort and Residences Red Sea, Saudi Arabia role at Four Seasons Hotels & Resorts, Saudi Arabia

Join to apply for the Guest Services Assistant Manager - Four Seasons Resort and Residences Red Sea, Saudi Arabia role at Four Seasons Hotels & Resorts, Saudi Arabia

Get AI-powered advice on this job and more exclusive features.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Soon to be one of the region's foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.

What You Will Do

• Oversee all aspects of Guest Services operations, including bell desk, doormen, valet, and airport arrivals/departures.
• Lead and support the Guest Services team in delivering intuitive, personalized service at every touchpoint.
• Ensure smooth coordination of guest transportation logistics and luggage handling.
• Assist in pre-opening activities including recruitment, training, SOP development, and service flow planning.
• Collaborate with Front Desk, Concierge, Residences, and Guest Experience teams to create seamless guest journeys.
• Manage daily scheduling, staff performance, and team motivation.
• Respond to guest feedback and complaints promptly and effectively, ensuring service recovery.
• Ensure proper handling and storage of guest belongings and compliance with safety standards.
• Support VIP and group arrivals with personalized coordination and elevated service.
  
  

• Experience in a supervisory or assistant manager role in Guest Services or Front Office at a luxury hotel or resort.
• Strong leadership, team development, and problem-solving skills.
• Excellent understanding of luxury guest expectations and service delivery.
• Pre-opening experience is an advantage.
• Fluency in English is required; Arabic is a strong asset.
• Local candidate for this role.
  
  

• Bachelor's degree, preferably in Hospitality Management.
• Minimum of 2 years' experience in a 5-star hotel or resort Guest Services or Front Office operations.
• In-depth knowledge of hotel systems, guest logistics, and service standards.
• Strong organizational skills and the ability to remain calm under pressure.
• Excellent communication skills, both verbal and written, in Arabic and English.
  
  

• Competitive salary in a tax-free environment.
• Housing and transportation.
• 30 days of vacation plus public holidays.
• Paid home leave tickets.
• Complimentary meals and uniform cleaning.
• Medical and life insurance.
• Employee Assistance Program and worldwide complimentary room nights.
• Opportunities for growth and development.
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Customer Service
• Industries Travel Arrangements and Hospitality

Referrals increase your chances of interviewing at Four Seasons Hotels & Resorts, Saudi Arabia by 2x

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Security Manager Four Seasons Resort and Residences Red Sea role at Four Seasons Hotels & Resorts, Saudi Arabia

Join to apply for the Security Manager Four Seasons Resort and Residences Red Sea role at Four Seasons Hotels & Resorts, Saudi Arabia

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Soon to be one of the region's foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.

Key Responsibilities

• Lead, train, and supervise the Security team, ensuring a proactive approach to guest, colleague, and asset safety.
• Develop, implement, and regularly update comprehensive security policies, emergency procedures, and loss prevention protocols in line with Four Seasons and local standards.
• Conduct ongoing risk assessments, safety audits, and security drills to ensure preparedness for all scenarios.
• Liaise with local law enforcement, emergency services, and government authorities as needed.
• Oversee the monitoring and maintenance of all security systems, including CCTV, alarms, access controls, and fire safety equipment.
• Respond promptly and professionally to security incidents, emergencies, or guest concerns, ensuring thorough investigation, accurate reporting, and effective follow-up.
• Ensure compliance with all relevant legal, regulatory, and insurance requirements.
• Educate and support colleagues through regular training and awareness programs on topics such as workplace safety, fire prevention, and guest privacy.
• Maintain accurate documentation, incident logs, and security reports for management review.
• Foster a discreet, service-focused security presence that reassures guests while maintaining a welcoming atmosphere.
  
  

• Bachelor's degree in Security Management, Criminal Justice, Hospitality, or relevant field preferred.
• Minimum 5 years' experience in security management, preferably within luxury hospitality or high-profile environments.
• Strong leadership, crisis management, and team development skills.
• In-depth knowledge of security and life safety systems, emergency response protocols, and local laws.
• Outstanding interpersonal, communication, and problem-solving abilities; fluency in English required & Arabic.
• High level of integrity, confidentiality, and discretion.
• Proficient in using security technologies and preparing clear, concise reports.
• Flexible to work varied shifts, including nights, weekends, and holidays as business needs require.
  
  

• Leadership & Team Development
• Risk Assessment & Crisis Management
• Communication & Training
• Attention to Detail
• Discretion & Professionalism
• Collaboration & Relationship Building
• Problem Solving & Initiative
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Other
• Industries Travel Arrangements and Hospitality

Referrals increase your chances of interviewing at Four Seasons Hotels & Resorts, Saudi Arabia by 2x

Get notified about new Security Manager jobs in Saudi Arabia .

Medina, Al Madinah, Saudi Arabia 1 month ago

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Mixologist – Four Seasons Resort and Residences Red Sea, Saudi Arabia page is loadedMixologist – Four Seasons Resort and Residences Red Sea, Saudi Arabia Apply locations Red Sea time type Full time posted on Posted Yesterday job requisition id REQ10354654

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Several Vacancies | Outlets: Italian Pool Bar & Grill, Specialty Bar & Restaurant

About the Role
Join the vibrant pre-opening team at Four Seasons Resort and Residences Red Sea, a haven of refined luxury, sustainability, and elevated guest experiences.

As a Mixologist, you will be the creative force behind our beverage program, crafting exceptional cocktails and delivering personalized service that delights and surprises our guests across our signature outlets.

What You Will Do
• Create and serve an innovative beverage menu featuring classic cocktails, original creations, and non-alcoholic options.
• Engage with guests to understand their preferences and provide tailored drink recommendations.
• Maintain a clean, organized, and well-stocked bar at all times.
• Ensure consistent presentation, quality, and taste of all beverages.
• Train and mentor junior bar staff, ensuring alignment with Four Seasons service standards.
• Monitor bar inventory and place orders to maintain par levels and control costs.
• Collaborate with culinary and service teams to develop seasonal drink pairings and signature experiences.
• Ensure compliance with hygiene, safety, and licensing regulations.
• Handle guest feedback gracefully and resolve issues to ensure satisfaction.

What You Bring
• Minimum 2–3 years of bartending or mixology experience in luxury hotels, upscale bars, or high-end restaurants.
• Passion for beverage artistry and deep knowledge of spirits, wines, and mixology trends.
• Excellent communication and interpersonal skills with a guest-centric approach.
• Ability to work in a fast-paced, multicultural environment.
• Strong attention to detail, cleanliness, and presentation.
• Certification in beverage service or mixology is an advantage.
• Flexibility to work rotating shifts, weekends, and holidays.
• Fluency in English is required. Candidates must be eligible to work in Saudi Arabia.

What We Offer
• Competitive salary in a tax-free environment.
• Staff accommodation and transportation provided.
• 30 days of paid annual vacation, plus public holidays.
• Paid round-trip home leave ticket.
• Complimentary meals and uniform care.
• Comprehensive medical and life insurance.
• Employee Assistance Program and complimentary stays at Four Seasons properties worldwide.
• A creative, supportive environment where you can elevate your craft.

Schedule & Hours
Full-time position with rotating shifts, including weekends and public holidays.

Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

Steward – Four Seasons Resort and Residences Red Sea, Saudi Arabia page is loadedSteward – Four Seasons Resort and Residences Red Sea, Saudi Arabia Apply locations Red Sea time type Full time posted on Posted 2 Days Ago job requisition id REQ10354510

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

(Several Vacancies | Outlets: Pool Bar & Grill, Specialty Bar & Restaurant)

Join the pre-opening team at Four Seasons Resort and Residences Red Sea, where world-class luxury meets sustainable design and personalized service. As a Steward, you will play a critical role in maintaining cleanliness and hygiene in all food and beverage areas, ensuring the highest standards of sanitation are met to support smooth culinary operations and outstanding guest experiences.

• Clean and sanitize all kitchen equipment, utensils, and work areas in accordance with hygiene and safety standards.
• Operate dishwashing machines and manually wash pots, pans, and kitchen tools.
• Ensure garbage is separated and disposed of properly; maintain waste management areas.
• Maintain cleanliness and organization in kitchen and stewarding storage areas.
• Support culinary and service teams by ensuring timely provision of clean tools and equipment.
• Follow Four Seasons and local safety protocols, including chemical handling and PPE use.
• Assist in receiving, organizing, and storing kitchen deliveries as needed.
• Report any maintenance or safety issues promptly to supervisors.

• Previous experience in stewarding or kitchen operations is preferred but not required.
• Physical stamina to perform tasks such as lifting, bending, and standing for extended periods.
• Basic understanding of hygiene and food safety practices.
• Ability to work in a fast-paced, high-pressure environment.
• Positive attitude and a strong team spirit.
• Willingness to work flexible schedules, including weekends and holidays.
• Fluency in English is preferred. Candidates must be eligible to work in Saudi Arabia.

• Competitive salary in a tax-free environment.
• Staff accommodation and transportation provided.
• 30 days of paid annual vacation, plus public holidays.
• Paid round-trip home leave ticket.
• Complimentary meals and uniform care.
• Comprehensive medical and life insurance.
• Employee Assistance Program and complimentary stays at Four Seasons properties worldwide.
• Training and development opportunities within a globally respected brand.

Full-time position with rotating shifts, including weekends and public holidays.

Concierge Supervisor – Four Seasons Resort and Residences Red Sea, Saudi Arabia page is loadedConcierge Supervisor – Four Seasons Resort and Residences Red Sea, Saudi Arabia Apply locations Red Sea time type Full time posted on Posted 2 Days Ago job requisition id REQ10353796

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

What You Will Do
• Supervise daily operations of the Concierge desk, ensuring accurate information, efficient service, and guest satisfaction.
• Assist the Chief Concierge in training, mentoring, and motivating a high-performing team.
• Act as a key point of contact for guests, handling inquiries, reservations, transportation, special requests, and local recommendations.
• Curate personalized itineraries and guest experiences that reflect the resort’s luxury positioning and the uniqueness of the Red Sea.
• Ensure consistent communication and collaboration with Front Desk, Guest Experience, Residences, and F&B teams.
• Oversee delivery of time-sensitive and VIP services including restaurant bookings, excursions, spa appointments, and special occasions.
• Handle guest feedback and resolve concerns promptly and professionally.
• Support pre-opening initiatives including team recruitment, training, and the development of local partnerships and experiences.

What You Bring
• Experience in a Concierge or Guest Relations leadership role at a luxury hotel or resort.
• Strong knowledge of luxury service standards, local attractions, and destination experiences.
• Pre-opening experience is a plus.
• Excellent organizational and problem-solving skills.
• Flexibility, professionalism, and genuine passion for guest engagement.
• Fluency in English is essential; Arabic is a strong asset.
• Local candidates for this role.

Knowledge and Skills
• Bachelor’s degree, preferably in Hospitality Management or related field.
• Minimum of 2 years’ experience in a 5-star hotel or resort concierge team.
• Familiarity with concierge systems and platforms.
• Ability to remain calm under pressure and multitask in a dynamic environment.
• Excellent communication skills, both verbal and written, in Arabic and English .
• Fluent in English and Arabic, with strong reading, writing, and oral proficiency.

What We Offer
• Competitive salary in a tax-free environment.
• Housing and transportation.
• 30 days of vacation plus public holidays.
• Paid home leave tickets.
• Complimentary meals and uniform cleaning.
• Medical and life insurance.
• Employee Assistance Program and worldwide complimentary room nights.
• Opportunities for growth and development.

Schedule & Hours
Full-time role.

Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

Concierge Agent - Four Seasons Resort and Residences AMAALA at Triple Bay page is loadedConcierge Agent - Four Seasons Resort and Residences AMAALA at Triple Bay Apply locations Amaala time type Full time posted on Posted 2 Days Ago job requisition id REQ10354373

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

About the Role
Join our pre-opening Front Office team as Concierge Agent at Four Seasons Resort and Residences AMAALA at Triple Bay. Reporting to the Concierge Supervisor, you will assist in setting up concierge services and provide personalized guest experiences, supporting both the pre-opening phase and daily operations.

What You Will Do

• Assist with pre-opening tasks including establishing guest service standards, local vendor partnerships, and concierge systems setup.

• Provide personalized recommendations and assist guests with reservations, transportation, tours, activities, and special requests.

• Coordinate with departments and external partners to fulfill guest needs efficiently.

• Maintain accurate guest profiles and preferences to support personalized experiences.

• Handle VIP requests and ensure all guests receive attentive, thoughtful service throughout their stay.

• Manage guest feedback and respond professionally to any service concerns.

• Maintain up-to-date knowledge of local attractions, dining options, and unique experiences.

• Support in the creation and refinement of concierge procedures and guest service standards.

What You Bring

• Previous experience in guest services or concierge roles within luxury hospitality, ideally including pre-opening exposure.

• Strong local knowledge and passion for creating memorable guest experiences.

• Excellent communication and interpersonal skills.

• Professional presentation and problem-solving abilities.

• Suitable candidates must be eligible to work in Saudi Arabia. Fluency and English is essential.

What We Offer

• Competitive salary in a tax-free environment.

• Housing and transportation.

• 30 days of vacation plus public holidays.

• Paid home leave tickets.

• Complimentary meals and uniform cleaning.

• Medical and life insurance.

• Employee Assistance Program and worldwide complimentary room nights.

• Opportunities for growth and development.

Schedule & Hours
Full-time role.

Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

About the Role
We are looking for a passionate and guest-focused Chief Concierge to lead our concierge team at Four Seasons Resort and Residences AMAALA at Triple Bay . Reporting to the Assistant Director of Rooms , you will play a pivotal role in shaping unforgettable guest experiences, managing bespoke itineraries, and leading a team of knowledgeable and service-driven concierge professionals. Your attention to detail, insider knowledge, and personal commitment to excellence will set the tone for every arrival and departure.

What You Will Do

Lead the concierge operation with a focus on seamless service, ensuring every guest and resident interaction is personalized, anticipatory, and thoughtful. Champion the guest journey from initial contact to post-departure follow-up.

Build genuine relationships with guests, residents, and VIPs. Offer bespoke recommendations, curated experiences, and discreet assistance that reflect their individual tastes and preferences.

Oversee all concierge services including transportation, dining reservations, private excursions, luxury shopping, cultural immersions, and unique destination requests. Deliver each element with efficiency and flair.

Train, mentor, and schedule the concierge team to maintain consistent excellence. Inspire a culture of elevated service, professionalism, and accountability across all guest touchpoints.

Establish and nurture strong relationships with top-tier vendors, local partners, and regional contacts to secure exclusive access and offerings that enhance the guest experience.

Partner closely with Front Office, Residences, Guest Experience, and F&B teams to ensure an integrated and seamless guest journey throughout the property.

Monitor and manage guest feedback with diplomacy and care. Resolve challenges swiftly while reinforcing loyalty and guest satisfaction through proactive, thoughtful service recovery.

Uphold and continuously enhance Forbes Travel Guide and LQA (Leading Quality Assurance) standards. Drive innovation in guest engagement, always seeking fresh, luxurious, and unexpected moments that delight

What You Bring

• Minimum 5 years of experience in guest services or concierge roles within luxury hotels or resorts, with at least 2 years in a leadership position.

• Deep knowledge of Saudi Arabia and AMAALA region attractions, culture, and service landscape.

• Exceptional interpersonal and communication skills with a strong command of English.

• Proven ability to manage high-profile guests and confidential requests with discretion and elegance.

• Affiliation with Les Clefs d’Or is a strong asset.

• Strong problem-solving skills, organizational abilities, and attention to detail.

• A guest-first mindset with a true passion for crafting meaningful, personalized experiences.

What We Offer

• Competitive salary in a tax-free environment.

• Housing and transportation.

• 30 days of vacation plus public holidays.

• Paid home leave tickets.

• Complimentary meals and uniform cleaning.

• Medical and life insurance.

• Employee Assistance Program and worldwide complimentary room nights.

• Opportunities for growth and development.

• Additional family benefits.

Schedule & Hours
Full Time