507 Four Seasons jobs in Saudi Arabia

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

What You Will Do:

• You will have proven experience gained in proactive sales environment within the luxury hospitality sector.
• Proactively support sales efforts to secure business across leisure, MICE, corporate, government entities and luxury group segments.
• Commercially focused with good knowledge of local trends and competitor activity.
• You will have excellent organization skills with the ability to priorities and adapt to changing priorities.
• Acts as brand ambassador for Four Seasons Resorts always promoting a professional image.
• Develop and maintain strong relationships with key clients, travel advisors, tour operators, DMCs, and corporate partners.
• Participate in trade shows, roadshows, client events, and sales missions to generate leads and brand awareness.
• Assist the Cluster operation in performing day-to-day proactive sales and take responsibility for new business development including new contracts through personal and consistent sales services.
• Maintains a detailed knowledge of resorts facilities, features and services.
• Collaborate with the marketing and PR teams to align messaging, promotions, and property positioning in the global luxury market.
• Assist with the full sales process including prospecting, contracting and account management.
• Prepare and present regular sales reports, competitor analysis, and performance metrics to leadership.
• Support the pre-opening phase by contributing to database development, system configuration and market launch activities.
• Work closely with Revenue Management and Reservations to ensure optimal rate strategies and availability.
• Represent the resort in a professional and engaging manner aligned with the Four Seasons brand.

What You Bring:

• A degree or diploma in Hospitality, Business Administration, or a related field.
• Minimum 3 years of sales experience in a luxury resort environment.
• Knowledge of the GCC, European or global luxury travel markets.
• Excellent communication, negotiation, and presentation skills.
• Experience with sales systems such as Delphi or Opera Sales & Catering.
• Proven ability to meet and exceed sales targets while building long-term client relationships.
• Hands on attitude to getting things done • Proficient in Excel, PowerPoint, Word, Canva (desirable)
• Proficiency with Customer Relationship Management (CRM) software is desirable
• Excellent verbal and written skills in English is required; Arabic and other languages are a plus.
• Ability to work effectively as part of a team, communicate cross-functionally, and coordinate sales efforts with various departments is essential.
• Ability to understand and anticipate customer needs, handle inquiries and complaints professionally.

What We Offer:

• Competitive salary in a tax-free environment.
• 30 days of vacation plus public holidays.
• Medical and life insurance.
• Employee Assistance Program and worldwide complimentary room nights.
• Opportunities for growth and development.
• Additional family benefits.

Schedule & Hours:

This is a full-time position.

Location:

Major City.

Supporting the Saudi nationalization scheme, we welcome applications from Saudi nationals who are passionate about luxury hospitality commercial. Suitable candidates must be eligible to work in Saudi Arabia. Fluency in Arabic and English is essential.

Overview

Content Creator & Graphics Manager – Four Seasons Resort and Residences Red Sea & Four Seasons AMAALA, Saudi Arabia

Join to apply for the Content Creator & Graphics Manager – Four Seasons Resort and Residences Red Sea & Four Seasons AMAALA, Saudi Arabia role at Four Seasons Hotels & Resorts, Saudi Arabia .

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia. The new Four Seasons Resort will be located on Shura Island, with facilities including a yacht marina, leisure and lifestyle options, retail offerings, an 18-hole golf course, and more. The Red Sea destination emphasizes sustainable practices and tourism, with a masterplan that minimizes over-tourism while delivering an exceptional travel experience. The resort will offer approximately 149 rooms and suites with sea views, six restaurants and lounges, meeting and events spaces, a marine discovery centre, Kids for All Seasons, spa, tennis courts, pools, and dedicated beaches for families and adults.

Be part of the pre-opening dream team at Four Seasons Resort and Residences Red Sea—a sanctuary of luxury, sustainability, and unforgettable experiences. As a Resort Visual Content Creator , you will be the creative storyteller of our brand, crafting photography, videography, and graphic design that showcase the essence of Four Seasons Red Sea Shura Island and Four Seasons AMAALA. Your visuals will support campaigns that connect with global audiences, bringing our stories to life with consistency, creativity, and elegance.

• Serve as the resorts’ videographer, photographer, and graphic designer, producing high-quality and impactful content.
• Conceptualize and deliver creative assets including photography, videography, reels, animations, and graphic designs aligned with Four Seasons’ brand standards.
• Collaborate closely with internal departments (Sales, Marketing, PR, F&B, Rooms, Spa, Guest Experience, People & Culture) to support campaigns, product launches, and promotions.
• Manage and oversee content shoots—from planning and coordination to styling, setup, and post-production.
• Maintain brand consistency across all channels, including digital, social media, printed materials, and collateral.
• Partner with agencies, media, and social platforms to share visuals and enhance brand exposure.
• Organize and maintain the resorts’ content library, ensuring assets are updated and accessible.
• Stay ahead of creative trends, digital innovations, and industry best practices to enhance brand storytelling.

• Degree or background in film, photography, or related creative field.
• Minimum 2 years of experience as a photographer/videographer, preferably in hospitality or luxury brands.
• Proficiency with Adobe Creative Suite (InDesign, Photoshop, Illustrator) and strong skills in camera operation, sound, editing, and post-production (including animations and effects).
• Strong eye for visual composition, attention to detail, and ability to balance creativity with brand guidelines.
• Effective time management skills with the ability to deliver under pressure and handle multiple projects simultaneously.
• Professional appearance and conduct at all times, representing the Four Seasons brand with excellence.
• Fluency in English is required; additional languages are a plus.

• Competitive tax-free salary.
• Staff accommodation and transportation provided.
• 30 days of paid annual vacation, plus public holidays.
• Paid round-trip home leave ticket.
• Complimentary meals and uniform care.
• Comprehensive medical and life insurance.
• Employee Assistance Program and complimentary stays at Four Seasons properties worldwide.
• A platform to express your creativity and grow within a global luxury brand.

Full-time position with rotating shifts, including weekends and public holidays.

• Not Applicable

• Full-time

• Marketing, Public Relations, and Writing/Editing

• Travel Arrangements and Hospitality

About Four Seasons

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.

Be part of the pre-opening dream team at Four Seasons Resort and Residences Red Sea—a sanctuary of luxury, sustainability, and unforgettable experiences. As a Resort Visual Content Creator , you will be the creative storyteller of our brand, crafting captivating photography, videography, and graphic design that showcase the essence of Four Seasons Red Sea Shura Island and Four Seasons AMAALA. From breathtaking visuals of our resorts to compelling campaigns that connect with global audiences, your role will be central to bringing our stories to life with consistency, creativity, and elegance.

• Serve as the resorts’ videographer, photographer, and graphic designer, producing high-quality and impactful content.
• Conceptualize and deliver creative assets including photography, videography, reels, animations, and graphic designs aligned with Four Seasons’ brand standards.
• Collaborate closely with internal departments (Sales, Marketing, PR, F&B, Rooms, Spa, Guest Experience, People & Culture) to support campaigns, product launches, and promotions.
• Manage and oversee content shoots—from planning and coordination to styling, setup, and post-production.
• Maintain brand consistency across all channels, including digital, social media, printed materials, and collateral.
• Partner with agencies, media, and social platforms to share visuals and enhance brand exposure.
• Organize and maintain the resorts’ content library, ensuring assets are updated and accessible.
• Stay ahead of creative trends, digital innovations, and industry best practices to enhance brand storytelling.

• Degree or background in film, photography, or related creative field.
• Minimum 2 years of experience as a photographer/videographer, preferably in hospitality or luxury brands.
• Proficiency with Adobe Creative Suite (InDesign, Photoshop, Illustrator) and strong skills in camera operation, sound, editing, and post-production (including animations and effects).
• Strong eye for visual composition, attention to detail, and ability to balance creativity with brand guidelines.
• Effective time management skills with the ability to deliver under pressure and handle multiple projects simultaneously.
• Professional appearance and conduct at all times, representing the Four Seasons brand with excellence.
• Fluency in English is required; additional languages are a plus.

• Competitive tax-free salary.
• Staff accommodation and transportation provided.
• 30 days of paid annual vacation, plus public holidays.
• Paid round-trip home leave ticket.
• Complimentary meals and uniform care.
• Comprehensive medical and life insurance.
• Employee Assistance Program and complimentary stays at Four Seasons properties worldwide.
• A platform to express your creativity and grow within a global luxury brand.

Full-time position with rotating shifts, including weekends and public holidays.

Overview

Guest Experience Coordinator Four Seasons Riyadh – Four Seasons Hotels & Resorts, Saudi Arabia.

Join to apply for the Guest Experience Coordinator Four Seasons Riyadh role at Four Seasons Hotels & Resorts, Saudi Arabia.

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

Location: Four Seasons Hotel Riyadh is located in the Kingdom Tower in central Riyadh, offering a prestigious address with proximity to business areas, shopping centers, and cultural sites.

The Guest Experience Coordinator is a central part of the Guest Experience Team whose main objective is to handle the pre-arrival process, which can include transportation, dining, and activity bookings. Once the guest is in house, the Guest Experience Coordinator will act as liaison between Host and the guest to ensure that any special activity or request is orchestrated and planned for the host to flawlessly execute.

Hotel context: Four Seasons Hotel Riyadh features prime location in the heart of the capital, 276 rooms, including 39 suites. Food & Beverage includes three restaurant venues with a seating capacity of 250 guests. Event facilities total 7,213 square meters. The Spa offers 8 treatment rooms for male guests and 1 treatment room for female guests, with a dedicated Spa team of 25 colleagues.

• Manage the pre-arrival process for guests, including transportation, dining, and activity bookings.
• Serve as liaison between Host and guest to coordinate and execute special requests and activities during the guest stay.
• Collaborate with departments to ensure seamless guest experiences and flawless service delivery.

• At least 2 to 3 years of relevant work experience in a luxury hotel.
• Self-driven and a strategic resourcing professional.
• Able to work independently and under pressure in a fast-paced environment.
• Good team spirit with strong communication and interpersonal skills.
• Ability to multi-task in a high-volume environment using computer systems and reservation platforms.
• Reading, writing, and spoken proficiency in Arabic and English.
• Flexible schedule; able to work weekdays, weekends, holidays, evenings, and overnight shifts.
• Attention to detail and ability to prioritize workload efficiently.

Note: This role is available to Saudi Nationals only.

• Competitive net salary in a tax-free environment
• Competitive housing allowance
• Transportation allowance
• 30 days’ vacation
• 10 public holidays per year
• Complimentary employee meals
• Medical Insurance
• Life Insurance
• Employee Assistance Program
• Worldwide complimentary room nights with Four Seasons
• Laundry/dry cleaning for work attire
• Growth and development opportunities

About Four Seasons

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.

The Guest Experience Coordinator is a central part of the Guest Experience Team whose main objective is to handle the pre-arrival process which can include transportation, dining, and activity bookings. Once the guest is in house, the Guest Experience Coordinator will act as liaison between Host and the guest to ensure that any special activity / request is orchestrated and planned for the host to flawlessly execute.

Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centers, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.

Area of responsibility is Rooms.

The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.

Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.

Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center.

Complementing this luxurious setting is our Spa department, boasting a diverse and dedicated team of 25 colleagues, all united in their mission to provide exceptional service to our esteemed guests.

• At least 2 to 3 years of relevant work experience in Luxury Hotel.
• Self-driven and a strategic resourcing professional.
• Able to work independently and under pressure in a fast pace working environment.
• Good team spirit, cooperative with good communication and interpersonal skills.
• Ability to multi-task in a high-volume environment, utilizing a variety of computer systems, and restaurant/activity/spa reservation systems.
• Reading, writing and oral proficiency in both Arabic and English language.
• Must be flexible with schedule, Able to work weekdays, weekends, holidays, evening, and overnight shifts.
• Attention to detail.
• Able to multitask and prioritize workload and projects simultaneously and efficiently.

Note: Please be informed that this role is available to Saudi Nationals only

• Competitive Net Salary in a Tax-Free Environment
• Competitive Housing allowance
• Transportation Allowance
• 30 days’ vacation
• 10 days Public Holidays per year
• Complimentary employee meals
• Medical Insurance
• Life Insurance
• Employee Assistance Program
• Worldwide Complimentary Room Nights with Four Seasons
• Laundry/dry cleaning for provided for work attire.
• Growth & Development opportunities

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

An architectural icon in the heart of Saudi Arabia's vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.

The Guest Experience Coordinator is a central part of the Guest Experience Team whose main objective is to handle the pre-arrival process which can include transportation, dining, and activity bookings. Once the guest is in house, the Guest Experience Coordinator will act as liaison between Host and the guest to ensure that any special activity / request is orchestrated and planned for the host to flawlessly execute.

Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centers, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.

Area of responsibility is Rooms.

The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.

Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.

Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center.

Complementing this luxurious setting is our Spa department, boasting a diverse and dedicated team of 25 colleagues, all united in their mission to provide exceptional service to our esteemed guests.

• At least 2 to 3 years of relevant work experience in Luxury Hotel.
• Self-driven and a strategic resourcing professional.
• Able to work independently and under pressure in a fast pace working environment.
• Good team spirit, cooperative with good communication and interpersonal skills.
• Ability to multi-task in a high-volume environment, utilizing a variety of computer systems, and restaurant/activity/spa reservation systems.
• Reading, writing and oral proficiency in both Arabic and English language.
• Must be flexible with schedule, Able to work weekdays, weekends, holidays, evening, and overnight shifts.
• Attention to detail.
• Able to multitask and prioritize workload and projects simultaneously and efficiently.

Note: Please be informed that this role is available to Saudi Nationals only

• Competitive Net Salary in a Tax-Free Environment
• Competitive Housing allowance
• Transportation Allowance
• 30 days' vacation
• 10 days Public Holidays per year
• Complimentary employee meals
• Medical Insurance
• Life Insurance
• Employee Assistance Program
• Worldwide Complimentary Room Nights with Four Seasons
• Laundry/dry cleaning for provided for work attire.
• Growth & Development opportunities

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.

About the Role
We are looking for a welcoming and service-oriented Guest Services Manager to join the opening team at Four Seasons Resort and Residences AMAALA at Triple Bay . Reporting to the Assistant Director of Rooms , you will lead the Guest Services operations—including Bell Services, Valet, and Lobby Ambassadors—ensuring a smooth arrival and departure experience while delivering the legendary Four Seasons service at every step of the guest journey.

What You Will Do

• Oversee daily Guest Services operations, including luggage handling, valet parking, arrivals, departures, and lobby presence.
• Lead, schedule, and develop the Guest Services team, ensuring high levels of performance, grooming, and guest interaction.
• Personally welcome VIP guests and provide assistance with transportation, activities, and other personalized needs.
• Coordinate closely with Front Office, Concierge, and housekeeping teams to ensure smooth communication and service delivery.
• Ensure guest preferences and Core profiles are maintained and used to elevate the experience.
• Handle guest requests and concerns promptly, efficiently, and with genuine care.
• Manage inventory and maintenance of trolleys, vehicles, radios, and guest assistance tools.
• Support pre-opening training, team hiring, and operational readiness.

What You Bring

• A minimum of 3–5 years of experience in guest services or front office , with 2 years in a supervisory or managerial role , preferably in a luxury resort or hotel.
• Excellent communication and leadership skills with a hands-on, guest-first approach.
• Strong organizational and problem-solving abilities.
• Proficiency in using PMS systems like Opera and familiarity with Core guest profile systems is preferred.
• Fluency in English is required.

What We Offer

• Competitive salary in a tax-free environment.
• Housing and transportation.
• 30 days of vacation plus public holidays.
• Paid tickets.
• Complimentary meals and uniform cleaning.
• Medical and life insurance.
• Employee Assistance Program and worldwide complimentary room nights.
• Opportunities for growth and development.
• Additional family benefits.

Schedule & Hours
This is a full-time role.

Localization
Supporting the Saudi nationalization scheme , we are looking forward to connecting with Saudi nationals who are passionate about luxury hospitality and creating warm first impressions.

Overview

Guest Services Supervisor - Four Seasons Resort and Residences AMAALA at Triple Bay

Join to apply for the Guest Services Supervisor role at Four Seasons Hotels & Resorts, Saudi Arabia.

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

AMAALA is situated along Saudi Arabia’s northwest coast and is home to diverse natural environments. Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys including rooms and suites, villas with private pools, and branded residential villas, designed to offer breathtaking bay and sea views. The resort will include a luxury spa, an Organic Spa Garden, and fitness/wellness facilities. The property offers extensive activities including guided hikes, mountain biking, equestrian bridle trails, and a 27-hole oceanfront golf course.

Join our pre-opening team as Guest Services Supervisor. Reporting to the Assistant Front Office Manager, you will lead the Guest Services team in delivering seamless and memorable arrivals, departures, and in-resort experiences for every guest.

• Support pre-opening activities including systems setup, SOP development, vendor onboarding, and team training for valet, bell, and transport services.
• Supervise day-to-day Guest Services operations, ensuring personalized service at arrival, departure, and throughout the guest journey.
• Lead and motivate Bell Attendants, Valet Drivers, and Doormen, ensuring professional guest interaction and service excellence.
• Coordinate transportation services, baggage handling, and guest deliveries efficiently.
• Handle VIP arrivals and special guest requests, ensuring their experience is smooth and memorable.
• Address and resolve guest concerns promptly, supporting service recovery when necessary.
• Monitor lobby operations and collaborate with Concierge, Front Office, and Housekeeping teams to meet guest expectations.
• Maintain accurate reporting on daily activities and support the implementation of new guest service initiatives.

• Previous supervisory experience in guest services, valet, or front office roles within luxury hospitality.
• Pre-opening experience preferred.
• Strong leadership, communication, and organizational skills.
• Commitment to exceptional guest service and attention to detail.
• Saudi Driver license, ability to drive.
• Suitable candidates must be eligible to work in Saudi Arabia. Fluency in English is essential.

• Competitive salary in a tax-free environment.
• Housing and transportation.
• 30 days of vacation plus public holidays.
• Paid home leave tickets.
• Complimentary meals and uniform cleaning.
• Medical and life insurance.
• Employee Assistance Program and worldwide complimentary room nights.
• Opportunities for growth and development.

Full-time role.

Join to apply for the Guest Services Assistant Manager – Four Seasons Resort and Residences Red Sea, Saudi Arabia role at Four Seasons Hotels & Resorts, Saudi Arabia

Join to apply for the Guest Services Assistant Manager – Four Seasons Resort and Residences Red Sea, Saudi Arabia role at Four Seasons Hotels & Resorts, Saudi Arabia

Get AI-powered advice on this job and more exclusive features.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.

What You Will Do

• Oversee all aspects of Guest Services operations, including bell desk, doormen, valet, and airport arrivals/departures.
• Lead and support the Guest Services team in delivering intuitive, personalized service at every touchpoint.
• Ensure smooth coordination of guest transportation logistics and luggage handling.
• Assist in pre-opening activities including recruitment, training, SOP development, and service flow planning.
• Collaborate with Front Desk, Concierge, Residences, and Guest Experience teams to create seamless guest journeys.
• Manage daily scheduling, staff performance, and team motivation.
• Respond to guest feedback and complaints promptly and effectively, ensuring service recovery.
• Ensure proper handling and storage of guest belongings and compliance with safety standards.
• Support VIP and group arrivals with personalized coordination and elevated service.
  
  

• Experience in a supervisory or assistant manager role in Guest Services or Front Office at a luxury hotel or resort.
• Strong leadership, team development, and problem-solving skills.
• Excellent understanding of luxury guest expectations and service delivery.
• Pre-opening experience is an advantage.
• Fluency in English is required; Arabic is a strong asset.
• Local candidate for this role.
  
  

• Bachelor’s degree, preferably in Hospitality Management.
• Minimum of 2 years’ experience in a 5-star hotel or resort Guest Services or Front Office operations.
• In-depth knowledge of hotel systems, guest logistics, and service standards.
• Strong organizational skills and the ability to remain calm under pressure.
• Excellent communication skills, both verbal and written, in Arabic and English.
  
  

• Competitive salary in a tax-free environment.
• Housing and transportation.
• 30 days of vacation plus public holidays.
• Paid home leave tickets.
• Complimentary meals and uniform cleaning.
• Medical and life insurance.
• Employee Assistance Program and worldwide complimentary room nights.
• Opportunities for growth and development.
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Customer Service
• Industries Travel Arrangements and Hospitality

Referrals increase your chances of interviewing at Four Seasons Hotels & Resorts, Saudi Arabia by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.