78 Hospitality Management jobs in Saudi Arabia

Join to apply for the Facility Management & Hospitality Senior Director role at Takamol Holding

Join to apply for the Facility Management & Hospitality Senior Director role at Takamol Holding

• Lead the development of Facility and Administration strategic objectives and translate them into an operational delivery plan in order to achieve the function goals and overall HRSD/Takamol business objectives.
• Lead and oversee all aspects related to Facility Management & Hospitality or Administration within Takamol/Business including planning and implementation of office systems, office procedures, day-to-day office operations and services, vendor management in order to optimise service delivery/maintenance and ensure customer satisfaction while controlling cost.
• Oversee the provision of day-to-day support required within Takamol/ Business including correspondence control, design of filing systems, assignment of clerical functions, complaints management, transport and accommodation booking so as to ensure that support is in place, delivered accurately and timely and meets customer requirements.
• Lead coordination and planning of all central services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling in order to ensure efficiency in Takamol/Business day-to-day operations and compliance with all relevant statutory requirements and Takamol/HRSD standards.
• Oversee and lead vendor relationships and vendor services and lead responsive action if required in order to ensure that Requests for Tenders are issued accurately and vendor services are delivered with high quality and in line with the agreed SLAs and Takamol/MHRSD standards/guidelines.
• Lead and manage the planning and implementation of office systems and layouts as well as equipment procurement in order to ensure efficiency and uninterrupted operations.
• Lead and oversee office space allocation and provide suggestions for office space optimisation in order to allocate and utilise space efficiently and ensure that the adequate resources are in place to support Takamol/Affiliates continued growth and expansion.
• Identify training and development needs in order to support the professional development of direct reports in line with function requirements.
• Perform any other duties as required by the direct manager.
  
  

• Lead the development of Facility and Administration strategic objectives and translate them into an operational delivery plan in order to achieve the function goals and overall HRSD/Takamol business objectives.
• Lead and oversee all aspects related to Facility Management & Hospitality or Administration within Takamol/Business including planning and implementation of office systems, office procedures, day-to-day office operations and services, vendor management in order to optimise service delivery/maintenance and ensure customer satisfaction while controlling cost.
• Oversee the provision of day-to-day support required within Takamol/ Business including correspondence control, design of filing systems, assignment of clerical functions, complaints management, transport and accommodation booking so as to ensure that support is in place, delivered accurately and timely and meets customer requirements.
• Lead coordination and planning of all central services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling in order to ensure efficiency in Takamol/Business day-to-day operations and compliance with all relevant statutory requirements and Takamol/HRSD standards.
• Oversee and lead vendor relationships and vendor services and lead responsive action if required in order to ensure that Requests for Tenders are issued accurately and vendor services are delivered with high quality and in line with the agreed SLAs and Takamol/MHRSD standards/guidelines.
• Lead and manage the planning and implementation of office systems and layouts as well as equipment procurement in order to ensure efficiency and uninterrupted operations.
• Lead and oversee office space allocation and provide suggestions for office space optimisation in order to allocate and utilise space efficiently and ensure that the adequate resources are in place to support Takamol/Affiliates continued growth and expansion.
• Identify training and development needs in order to support the professional development of direct reports in line with function requirements.
• Perform any other duties as required by the direct manager.
  
  

• Minimum Qualifications:
• University degree in Engineering, Management or a similar field
• Minimum Experience:
• 15+ years of experience in Facility Management or Administration with a working knowledge of the relevant financial and legal requirements
• Competencies (Knowledge, Skills & Abilities):
• Strong Leadership
• Strong communication skills
• Strong negotiation skills
• Structured approach
• Presenter.

• Seniority level Director

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Business Consulting and Services

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Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

As Senior Program Director, you will lead large-scale, multi-dimensional initiatives enabling your clients Digital Business Transformation. You will partner with senior client executives and ultimately be accountable for the overall strategic shaping, planning, implementation, and effectiveness of work for client engagements. You will guide globally distributed teams to deliver successful software outputs and meaningful business outcomes for clients while influencing change

Your Impact:

Act as the primary Engagement Lead for delivery of large-scale and complex programs for client’s digital business or engineering transformation programs

• Facilitate internal teams and advise clients to connecting solutions and integrating processes to ensure program development is in line with broader goals and objectives of the program

• Define processes and tools needed by teams across all programs enabling successful program implementation and delivery

• Provide guidance on consistent application of project management methodologies that align with strategic plans

• Partner with clients to plan, evolve, and formulate a customer-focused digital business transformation (DBT) strategy; seed, estimate, and facilitate budget planning for value based digital business transformation engagements

• Track and evaluate the delivery metrics of the product teams within the engagement and facilitate continuous improvement to improve flow, quality, and value realization

• Act as a trusted strategic advisor to clients to transform their business by guiding internal leaders and external senior stakeholders on engineering and digital business transformation methods and approaches

• Own or liaise with the Executive PMO to communicate program executional metrics, risks, issues, and dependencies

• Articulate engagement commercial metrics including client outcomes, leakage, burn rate, revenue & margins, etc. to support account health and drive account-level planning within the industry vertical

• Deliver thought-leadership around industry, process, PMO, delivery, and technology on behalf of the organization

Your Skills & Experience:

• Experience with a distributed delivery model, leading diverse teams, and collaborating in a multi-cultural environment for end-to-end engagements

• Experience in the Travel & Hospitality industry or has experience working on projects related to this sector.

• Program management experience in scaled digital implementation leading high performing teams within IT and consulting environment

• Effective systems thinking skills and ability to identify interconnectivity across multiple streams of work

• Demonstrated experience navigating a large organization, showcasing the ability to influence with storytelling and data

• Comfortable with C-suite reporting relationships and presenting to C-level executives, senior business leaders, and technology leaders

• Knowledge of best practices in design thinking/user-centered design (e.g., user research, hypothesis-driven development, prototyping, and usability testing)

• Experience with a variety of methodologies like scrum, Kanban, Scaled Agile frameworks (SAFe etc.), waterfall, and hybrid

• Effective leadership, analytical skills, and negotiation skills

• Effective conflict resolution skills

Set Yourself Apart With:

Fostering innovation and creative problem solving backed by a strategic fact-base

• A passion for creating unprecedented customer experiences and innovative digital businesses

• Experience in engaging and coaching c-level clients in highly strategic, critical business initiatives

• Published thought leadership that pushes an industry leading POV on industry sector, technology, delivery, or organizational evolution

• Deep experience in one or more of our industry verticals

• CSM, CPSO, SAFe certified

A successful candidate acts as a fair and trusted strategic advisor for clients. You solve problems quickly – but for the long term, by leading teams to have a measurable impact on the client’s business. Your breadth and depth of highly strategic execution and political savviness enables you to effortlessly traverse complex organizations and supplier landscapes

Join to apply for the Senior Director Agile Program Management - Travel & Hospitality role at Publicis Sapient

Join to apply for the Senior Director Agile Program Management - Travel & Hospitality role at Publicis Sapient

Job Description

As Senior Program Director, you will lead large-scale, multi-dimensional initiatives enabling your clients Digital Business Transformation. You will partner with senior client executives and ultimately be accountable for the overall strategic shaping, planning, implementation, and effectiveness of work for client engagements. You will guide globally distributed teams to deliver successful software outputs and meaningful business outcomes for clients while influencing change

Job Description

As Senior Program Director, you will lead large-scale, multi-dimensional initiatives enabling your clients Digital Business Transformation. You will partner with senior client executives and ultimately be accountable for the overall strategic shaping, planning, implementation, and effectiveness of work for client engagements. You will guide globally distributed teams to deliver successful software outputs and meaningful business outcomes for clients while influencing change

Qualifications

Your Skills & Experience:

• Experience with a distributed delivery model, leading diverse teams, and collaborating in a multi-cultural environment for end-to-end engagements
• Experience in the Travel & Hospitality industry or has experience working on projects related to this sector.
• Program management experience in scaled digital implementation leading high performing teams within IT and consulting environment
• Effective systems thinking skills and ability to identify interconnectivity across multiple streams of work
• Demonstrated experience navigating a large organization, showcasing the ability to influence with storytelling and data
• Comfortable with C-suite reporting relationships and presenting to C-level executives, senior business leaders, and technology leaders
• Knowledge of best practices in design thinking/user-centered design (e.g., user research, hypothesis-driven development, prototyping, and usability testing)
• Experience with a variety of methodologies like scrum, Kanban, Scaled Agile frameworks (SAFe etc.), waterfall, and hybrid
• Effective leadership, analytical skills, and negotiation skills
• Effective conflict resolution skills
  
  

• A passion for creating unprecedented customer experiences and innovative digital businesses
• Experience in engaging and coaching c-level clients in highly strategic, critical business initiatives
• Published thought leadership that pushes an industry leading POV on industry sector, technology, delivery, or organizational evolution
• Deep experience in one or more of our industry verticals
• CSM, CPSO, SAFe certified
  
  

• Seniority level Director

• Employment type Full-time

• Job function Project Management and Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Publicis Sapient by 2x

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Join to apply for the Food Service Supervisor role at Al Salama Hospital

Role Purpose

The Food Service Supervisor oversees the planning, coordination, and delivery of high-quality food and therapeutic diet services to patients, staff, and guests. This role ensures compliance with hospital standards, food safety regulations, and patient care requirements by supervising kitchen operations, training staff, designing menus, and resolving service issues in a timely and professional manner.

• Review patient diet orders and therapeutic diets as requested
• Design and assess therapeutic diet menus in coordination with the dietitian
• Conduct food analysis and allergy reports to ensure accuracy in meal preparation
• Communicate with clinical dietitians and nursing teams to ensure correct diet orders
• Supervise dietitians, diet technicians, diet clerks, and kitchen call center staff
• Arrange and monitor duty schedules to maintain smooth daily operation
• Train and support kitchen staff, chefs, and food servers in food handling, new recipes, and service standards
• Submit daily end-of-day kitchen operation report
• Respond to patient and guest meal requests or complaints promptly and professionally
• Visit and interview patients when required to ensure satisfaction
• Maintain confidentiality of all patient and hospital communication
• Audit and follow up on caterer charges in line with hospital standard
• Ensure compliance with Alsalama Hospital systems, HACCP, MOH, and CBAHI food safety standards
• Monitor and report on safety incidents and maintain a safe working environment
• Attend meetings to contribute to work improvement initiatives
• Work closely with hospitality, medical, and nursing teams, as well as external regulators and outsourced staff
• Accurately record meals served daily and track food service data

• Bachelor’s degree in Nutrition, Hospitality Management, or related field
• Minimum of 2 years of experience in a similar supervisory position
• SCFHS Health Certificate and Balady certificate

• 4+ years of experience in healthcare or hospitality industry
• Strong background in customer service and patient care

• Advanced proficiency in Arabic (spoken and written)
• Intermediate proficiency in English (spoken and written)
• Strong communication and professional problem-solving skills
• Computer literacy and reporting skills
• Adequate knowledge of nutrition and therapeutic diet types

• Job Title: Food Service Supervisor
• Department: Hospitality
• Reports To: Food and Beverage Manager

Join to apply for the Food Service Supervisor role at Al Salama Hospital

Role Purpose

The Food Service Supervisor oversees the planning, coordination, and delivery of high-quality food and therapeutic diet services to patients, staff, and guests. This role ensures compliance with hospital standards, food safety regulations, and patient care requirements by supervising kitchen operations, training staff, designing menus, and resolving service issues in a timely and professional manner.

• Review patient diet orders and therapeutic diets as requested
• Design and assess therapeutic diet menus in coordination with the dietitian
• Conduct food analysis and allergy reports to ensure accuracy in meal preparation
• Communicate with clinical dietitians and nursing teams to ensure correct diet orders
• Supervise dietitians, diet technicians, diet clerks, and kitchen call center staff
• Arrange and monitor duty schedules to maintain smooth daily operation
• Train and support kitchen staff, chefs, and food servers in food handling, new recipes, and service standards
• Submit daily end-of-day kitchen operation report
• Respond to patient and guest meal requests or complaints promptly and professionally
• Visit and interview patients when required to ensure satisfaction
• Maintain confidentiality of all patient and hospital communication
• Audit and follow up on caterer charges in line with hospital standard
• Ensure compliance with Alsalama Hospital systems, HACCP, MOH, and CBAHI food safety standards
• Monitor and report on safety incidents and maintain a safe working environment
• Attend meetings to contribute to work improvement initiatives
• Work closely with hospitality, medical, and nursing teams, as well as external regulators and outsourced staff
• Accurately record meals served daily and track food service data

• Bachelor's degree in Nutrition, Hospitality Management, or related field
• Minimum of 2 years of experience in a similar supervisory position
• SCFHS Health Certificate and Balady certificate

• 4+ years of experience in healthcare or hospitality industry
• Strong background in customer service and patient care

• Advanced proficiency in Arabic (spoken and written)
• Intermediate proficiency in English (spoken and written)
• Strong communication and professional problem-solving skills
• Computer literacy and reporting skills
• Adequate knowledge of nutrition and therapeutic diet types

• Job Title: Food Service Supervisor
• Department: Hospitality
• Reports To: Food and Beverage Manager

The Salesman – Food Service is responsible for promoting and selling food products to clients in the food service industry. This includes maintaining existing accounts, identifying new sales opportunities, and ensuring customer satisfaction through timely service and support.

Sell food products to customers in the food service sector, such as restaurants, hotels, catering companies, and institutions

Build and maintain strong relationships with clients to ensure repeat business

Understand customer needs and recommend appropriate product solutions

Achieve assigned sales targets and contribute to overall sales goals

Conduct regular customer visits to take orders, promote new products, and follow up on deliveries

Monitor market trends and competitor activity

Handle customer inquiries, resolve complaints, and ensure a positive client experience

Maintain accurate sales records, account details, and activity reports

High school diploma or equivalent (higher education is a plus)

Previous experience in sales, preferably in food or FMCG sectors

Good knowledge of food products and industry practices

Strong communication and interpersonal skills

Join to apply for the Service Management Expert role at Dicetek LLC .

The role holder is responsible for the day-to-day administration of the Service Management processes, ensuring adherence to agreed processes, identifying unassigned workload, and routine reporting on key performance indicators. The duties must be carried out in accordance with business policies and procedures.

• >5 years working within a Service Management function
• 3 to 5 years of relevant practical experience with Information Technology Infrastructure Library (ITIL) version 4
• 3 to 5 years managing Incidents
• 3 to 5 years overseeing Technical Change Management
• >3 years of process improvement experience
• Native Arabic Speaker
• Fluent in verbal and written English

• Not Applicable

• Contract

• Management and Manufacturing

• IT Services and IT Consulting

Overview

Role Summary: Own L2-level operations for Service Management (MIM) within a highly regulated banking estate, ensuring availability, performance, security, audit readiness, and rapid recovery as per RTO/RPO.

• Provide L2-level support for Service Management (MIM) in a mission-critical banking environment.
• Ensure compliance with PCI DSS, SWIFT, and local banking regulator requirements.
• Operate under ITIL processes (Incident/Change/Problem/Knowledge).
• Maintain high availability, performance, and security; participate in DR/BCP drills.
• Own complex incident troubleshooting and approved changes for the platform.
• Conduct root cause analysis for recurring incidents; implement permanent fixes.
• Tune configurations and schedule jobs to improve performance and reliability.
• Coordinate vendor TAC cases and firmware/patch planning; validate after-change health.

• ITIL Foundation

• 3–5 years in administration and change/incident ownership for the platform in banking.

• Clear communication with operations, security, audit, and business stakeholders.
• Evidence-driven troubleshooting; strong documentation and runbook hygiene.
• Ownership mindset with 24x7 support readiness and on-call rotation participation.

• Mid-Senior level

• Contract

• Information Technology

• IT Services and IT Consulting