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Cluster Director of Marketing- Riyadh Marriott

SAR90000 - SAR120000 Y Marriott International

Posted today

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Job Description

Additional Information
Job Number

Job Category
Sales & Marketing

Location
Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia, 12622VIEW ON MAP

Schedule
Full Time

Located Remotely?
N

Position Type
Management

Company Overview
Marriott International is a global leader in the hospitality industry, known for its commitment to excellence, innovation, and putting people first. With over 30 distinctive brands and thousands of properties worldwide, Marriott offers unmatched opportunities for growth and development.

This role is part of a cluster team based in Riyadh, Saudi Arabia, supporting multiple Marriott properties across the region. Riyadh, a dynamic and rapidly growing capital, is a key market for Marriott's luxury and premium brands. The cluster structure enables collaboration, agility, and shared success across properties, while fostering a strong sense of community and professional development.

As part of the Marriott family, associates benefit from a culture of inclusion, continuous learning, and the opportunity to build a career with purpose and global reach.

Role Summary

As the Cluster Director of Marketing, you will lead the strategic marketing efforts for multiple Marriott properties within the Riyadh cluster. This role is responsible for driving brand awareness, revenue growth, and guest engagement through integrated marketing, digital, PR, and social media strategies. Reporting to the General Managers and working closely with Sales, Revenue, and Operations teams, you will ensure alignment with brand standards and business objectives while fostering innovation and excellence in all marketing initiatives.

Key Responsibilities Strategic Marketing Leadership

  • Develop and execute annual cluster marketing plans aligned with business goals and budgets.
  • Collaborate with GMs, Sales, Revenue, and F&B leaders to drive integrated campaigns across all properties.
  • Lead the development of marketing strategies for rooms, F&B, events, and other revenue-generating areas.

Digital Marketing & E-Commerce

  • Partner with the Cluster eCommerce Manager to optimize digital presence, SEO, and paid media performance.
  • Oversee content management for hotel websites, OTAs, and third-party platforms.
  • Ensure all digital marketing aligns with brand voice and standards.

Social Media & Content Strategy

  • Lead the creation and execution of social media campaigns across platforms.
  • Manage content calendars, influencer collaborations, and community engagement.
  • Monitor and respond to online reviews and guest feedback in a timely, brand-aligned manner.

Public Relations & Communications

  • Develop and implement quarterly PR plans in collaboration with agencies and regional teams.
  • Build and maintain strong relationships with local media, influencers, and bloggers.
  • Manage press releases, media events, and hotel-sponsored community initiatives.

Visual Asset & Brand Management

  • Coordinate photography and videography for marketing, PR, and F&B promotions.
  • Ensure all visual assets meet brand guidelines and support storytelling objectives.
  • Maintain a library of high-quality imagery for use across channels.

Collateral & Campaign Execution

  • Oversee the production of marketing collateral, signage, and promotional materials.
  • Manage inventory and ensure compliance with brand standards and audit requirements.
  • Support direct marketing efforts, including email campaigns and printed materials.

Performance Analysis & Reporting

  • Track and report on marketing KPIs, campaign performance, and ROI.
  • Provide insights and recommendations to optimize future initiatives.
  • Stay informed on market trends, competitor activity, and emerging digital tools.

Desirable Skills and Qualifications

  • Bachelor's degree in Marketing, Communications, Business, or a related field.
  • Experience in marketing, preferably in hospitality or luxury brands.
  • Strong leadership, project management, and stakeholder engagement skills.
  • Expertise in digital marketing, social media, and PR strategy.
  • Creative thinker with a data-driven mindset.
  • Proficiency in marketing tools, CRM systems, and Microsoft Office Suite.
  • Fluent in English; Arabic is a plus.

Location and Work Setup

Location: Riyadh, Saudi Arabia

Work Setup: On-site, supporting multiple Marriott properties in a cluster structure.

Career Growth Opportunities

This role offers a pathway to senior regional marketing leadership roles within Marriott International. You'll gain exposure to strategic projects, cross-functional collaboration, and the opportunity to shape the marketing direction of a key regional cluster.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.

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This advertiser has chosen not to accept applicants from your region.

Cluster Director of Sales- Riyadh Marriott

Riyadh, Riyadh Marriott

Posted 17 days ago

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Job Description

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia, 12622VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Company Overview:**
Marriott International is a global leader in the hospitality industry, known for its commitment to excellence, innovation, and putting people first. With over 30 distinctive brands and thousands of properties worldwide, Marriott offers unmatched opportunities for growth and development.
This role is part of a cluster team based in Riyadh, Saudi Arabia, supporting multiple Marriott properties across the region. Riyadh, a dynamic and rapidly growing capital, is a key market for Marriott's luxury and premium brands. The cluster structure enables collaboration, agility, and shared success across properties, while fostering a strong sense of community and professional development.
As part of the Marriott family, associates benefit from a culture of inclusion, continuous learning, and the opportunity to build a career with purpose and global reach.
**Role Summary:**
As a Sales Executive, you will be responsible for identifying and converting new business opportunities while nurturing long-term client relationships. This role plays a key part in driving revenue and ensuring seamless handover to operations for service excellence. Reporting to the Director of Sales, you will collaborate closely with internal teams and external partners to meet and exceed sales targets in a dynamic, customer-focused environment.
**Key Responsibilities:**
Proactively identify and pursue new sales opportunities through calls, meetings, events, and trade shows.
Build and maintain strong relationships with existing and prospective clients.
Collaborate with off-property sales teams to ensure aligned and non-duplicative efforts.
Participate in joint sales calls and support the closing of business deals.
Execute operational aspects of bookings, including proposals, contracts, and client communication.
Provide accurate and timely turnover to the Event Management team.
Stay informed on market trends, competitor activity, and customer needs.
Represent the company at industry events and within the local community.
Deliver exceptional customer service throughout the sales cycle.
Gather and act on client feedback to enhance service delivery.
**Desirable Skills and Qualifications:**
Degree or diploma in Business Administration, Marketing, Hospitality, or a related field.
Experience in sales, marketing, or a related professional area.
Strong interpersonal and communication skills.
Ability to build rapport and trust with clients and colleagues.
Knowledge of market dynamics and customer behavior.
Organized, detail-oriented, and results-driven.
Comfortable working independently and as part of a team.
Proficiency in CRM systems and Microsoft Office Suite.
**Location and Work Setup:**
Location: Riyadh, Saudi Arabia
Work Setup: On-site, supporting multiple Marriott properties in a cluster structure.
**Career Growth Opportunities:**
This role offers a clear path to senior sales or account management positions. You'll benefit from mentorship, exposure to strategic projects, and opportunities to grow within a supportive and high-performing team.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Cluster Director of Marketing- Riyadh Marriott

Riyadh, Riyadh Marriott

Posted 17 days ago

Job Viewed

Tap Again To Close

Job Description

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia, 12622VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
Company Overview
Marriott International is a global leader in the hospitality industry, known for its commitment to excellence, innovation, and putting people first. With over 30 distinctive brands and thousands of properties worldwide, Marriott offers unmatched opportunities for growth and development.
This role is part of a cluster team based in Riyadh, Saudi Arabia, supporting multiple Marriott properties across the region. Riyadh, a dynamic and rapidly growing capital, is a key market for Marriott's luxury and premium brands. The cluster structure enables collaboration, agility, and shared success across properties, while fostering a strong sense of community and professional development.
As part of the Marriott family, associates benefit from a culture of inclusion, continuous learning, and the opportunity to build a career with purpose and global reach.
Role Summary
As the Cluster Director of Marketing, you will lead the strategic marketing efforts for multiple Marriott properties within the Riyadh cluster. This role is responsible for driving brand awareness, revenue growth, and guest engagement through integrated marketing, digital, PR, and social media strategies. Reporting to the General Managers and working closely with Sales, Revenue, and Operations teams, you will ensure alignment with brand standards and business objectives while fostering innovation and excellence in all marketing initiatives.
Key Responsibilities Strategic Marketing Leadership
+ Develop and execute annual cluster marketing plans aligned with business goals and budgets.
+ Collaborate with GMs, Sales, Revenue, and F&B leaders to drive integrated campaigns across all properties.
+ Lead the development of marketing strategies for rooms, F&B, events, and other revenue-generating areas.
Digital Marketing & E-Commerce
+ Partner with the Cluster eCommerce Manager to optimize digital presence, SEO, and paid media performance.
+ Oversee content management for hotel websites, OTAs, and third-party platforms.
+ Ensure all digital marketing aligns with brand voice and standards.
Social Media & Content Strategy
+ Lead the creation and execution of social media campaigns across platforms.
+ Manage content calendars, influencer collaborations, and community engagement.
+ Monitor and respond to online reviews and guest feedback in a timely, brand-aligned manner.
Public Relations & Communications
+ Develop and implement quarterly PR plans in collaboration with agencies and regional teams.
+ Build and maintain strong relationships with local media, influencers, and bloggers.
+ Manage press releases, media events, and hotel-sponsored community initiatives.
Visual Asset & Brand Management
+ Coordinate photography and videography for marketing, PR, and F&B promotions.
+ Ensure all visual assets meet brand guidelines and support storytelling objectives.
+ Maintain a library of high-quality imagery for use across channels.
Collateral & Campaign Execution
+ Oversee the production of marketing collateral, signage, and promotional materials.
+ Manage inventory and ensure compliance with brand standards and audit requirements.
+ Support direct marketing efforts, including email campaigns and printed materials.
Performance Analysis & Reporting
+ Track and report on marketing KPIs, campaign performance, and ROI.
+ Provide insights and recommendations to optimize future initiatives.
+ Stay informed on market trends, competitor activity, and emerging digital tools.
Desirable Skills and Qualifications
+ Bachelor's degree in Marketing, Communications, Business, or a related field.
+ Experience in marketing, preferably in hospitality or luxury brands.
+ Strong leadership, project management, and stakeholder engagement skills.
+ Expertise in digital marketing, social media, and PR strategy.
+ Creative thinker with a data-driven mindset.
+ Proficiency in marketing tools, CRM systems, and Microsoft Office Suite.
+ Fluent in English; Arabic is a plus.
Location and Work Setup
Location: Riyadh, Saudi Arabia
Work Setup: On-site, supporting multiple Marriott properties in a cluster structure.
Career Growth Opportunities
This role offers a pathway to senior regional marketing leadership roles within Marriott International. You'll gain exposure to strategic projects, cross-functional collaboration, and the opportunity to shape the marketing direction of a key regional cluster.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Front Desk

SAR25000 - SAR40000 Y INSEAB

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Job Description

Role Purpose

The Receptionist is the first point of contact for visitors and callers and is responsible for ensuring a professional and efficient front-of-house experience. In addition, this role supports corporate services activities such as office administration, vendor coordination, documentation support, and internal service requests in compliance with company standards and Saudi regulations.

Key Responsibilities

Front Desk & Guest Management

  • Greet and receive visitors, clients, and employees in a professional manner
  • Ensure visitor log, ID verification, and issuance of access passes in line with KSA compliance
  • Handle incoming calls, emails, and general inquiries and route them appropriately
  • Maintain a clean, organized, and presentable reception and waiting area

Office & Corporate Services Support

  • Assist in processing POs, invoices, and petty cash submissions as instructed
  • Monitor and reorder pantry, stationery, and office consumables
  • Coordinate with housekeeping and facility teams to maintain workspace standards
  • Support vendor coordination for deliveries, service requests, and maintenance visits
  • Assist in meeting room arrangements, calendar bookings, and hospitality setup

Talent & Compliance Support

  • Assist HR and GRO with document collection for onboarding / offboarding
  • Support in printing, scanning, filing, and document control for legal & admin needs
  • Ensure confidentiality and proper handling of employee and company records
  • Follow internal SOPs aligned with Saudi corporate requirements

Health, Safety & Security

  • Adhere to building security protocols and emergency procedures
  • Report incidents or compliance violations in line with company policy

Qualifications & Experience

  • Diploma or Bachelor's degree (preferred)
  • 2–4 years of experience in a receptionist / front desk / admin role in KSA
  • Exposure to corporate services, procurement/admin, or HR support is an advantage
  • Familiarity with Microsoft Office and ERP tools (JDE / Dynamics / SAP etc. preferred)
  • Strong communication skills in Arabic and English.

Core Competencies

  • Professional presence and service mindset
  • Strong organisation, follow-up, and attention to detail
  • Discretion, confidentiality, and compliance awareness
  • Ability to multitask and manage pressure in a high-traffic office
  • Team-oriented and proactive attitude

Please send your CV to with the subject line:

Ref0116_Your Name

Only shortlisted candidates will be contacted. No direct messages will be considered.

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Front Desk Receptionist

SAR48000 Y Ashhalan KSA

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Job Description

فرصة وظيفية مميزة لشركة اشهلان في الرياض

يُعلن معرض تأجير سيارات في مدينة الرياض عن حاجته إلى موظف استقبال سعودي الجنسية للانضمام إلى فريق العمل في بيئة احترافية ومريحة.

المسمى الوظيفي: موظف استقبال

الموقع: الرياض – معرض تأجير سيارات

الجنسية المطلوبة: سعودي فقط

الراتب الشهري: 4,000 ريال سعودي

قابل للزيادة حسب الخبرة والكفاءة

الخصم الشهري للتأمين: 390 ريال سعودي

ساعات العمل:


• من الساعة 4:00 مساءً حتى الساعة 12:00 منتصف الليل


• دوام مسائي مناسب لمن يفضل العمل بعد الظهر

المهام الوظيفية:


• استقبال العملاء والترحيب بهم بطريقة احترافية


• الرد على الاستفسارات وتقديم المعلومات اللازمة عن خدمات التأجير


• التنسيق مع فريق المعرض لضمان تجربة سلسة للعملاء


• الحفاظ على تنظيم منطقة الاستقبال وتقديم صورة إيجابية عن المعرض

المتطلبات:


• الالتزام والانضباط في العمل


• مهارات تواصل ممتازة


• يفضل وجود خبرة سابقة في مجال الاستقبال أو خدمة العملاء

Industry

Manufacturing

Employment Type

Full-time

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Front Desk Agent

SAR30000 - SAR40000 Y Gloria inn Hotel, Riyadh

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Job Description

Company Description

Gloria Inn Hotel, located in Riyadh, offers a perfect blend of business and relaxation for guests. The hotel features modern architecture, comfortable accommodations, and a variety of amenities suited for both business and family stays. Known for its welcoming environment, Gloria Inn provides high-quality services to ensure an enjoyable and productive experience for visitors. Its central location in Riyadh makes it an ideal choice for travelers seeking convenience and comfort.

Role Description

This is a full-time, on-site role for a Receptionist based in Riyadh, Saudi Arabia. The Receptionist will perform daily front desk operations, such as greeting guests, managing check-ins and check-outs, and answering phone inquiries. Additional responsibilities include performing clerical tasks, coordinating with other departments, and ensuring a seamless and positive experience for hotel guests. The candidate will play a key role in upholding customer service standards and maintaining the smooth workflow of the reception area.

Qualifications

  • Proficiency in Receptionist Duties and Clerical Skills
  • Strong Phone Etiquette and Communication skills
  • Excellent Customer Service skills with a focus on guest satisfaction
  • Ability to multitask, stay organized, and perform well under pressure
  • Fluency in English; knowledge of Arabic is a plus
  • An approachable and professional demeanor
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Front Desk Agent

SAR80000 - SAR120000 Y Radisson Hotel Group

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Job Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Are you ready to elevate the guest experience from check-in to check-out and everything in-between? Say Yes I Can and be a part of our dynamic world of Moment Makers.

We are currently seeking a
Front Desk Agent
to join our vibrant team at the
Radisson Hotel & Residence Riyadh Olaya
. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

As a
Front Desk Agent
you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.

Our
Front Desk Agents
love the hustle and bustle of life It's not just about check-in and check-out. It's about everything in-between

  • You will be our guests' superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
  • You will exude patience, empathy and have the personality to host the show
  • As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department

Qualifications

  • Flexibility and a positive, Yes I Can Attitude
  • An eye for detail
  • Is a creative problem-solver
  • Passionate about creating extraordinary service
  • Ability to work as part of a team to ensure guest satisfaction
  • Strong verbal communication skills
  • Likes having fun at work
  • Experience in a similar position is beneficial but not essential
  • This position is open for
    Saudi Nationals
    only as per local regulations

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality -
Be part of a team that creates
exceptional experiences and memorable moments
every day. Let your
Yes I Can
spirit shine as you bring hospitality to life.

Build a Great Career -
No matter your background or experience, we invest in your
growth, learning, and career development
—helping you reach your full potential.

Experience the Team Spirit -
Join a workplace that's
inclusive, fun, and meaningful
. We celebrate diversity, support one another and foster a sense of belonging through our
Employee Resource Groups and inclusion initiatives
.

Lead with Your Ambition -
Your ideas, passion and drive matter We empower you to
make a difference
—in hospitality, your community and beyond.

Enjoy Global & Local Perks -
No matter where you're located, you'll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide.

Join us in shaping the future of hospitality
If you're ready to
bring your talent, energy, and passion
, we'd love to hear from you.

Apply now and let's make every moment matter.

We welcome applicants from all
backgrounds, abilities, and experiences
. If you need any adjustments during the application process, please let us know.

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Front Desk Receptionist

SAR35000 - SAR45000 Y Four Seasons Hotels & Resorts, Saudi Arabia

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Job Description

About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
An architectural icon in the heart of Saudi Arabia's vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.

About The Role
As a front desk receptionist, it is crucial to have the ability to respond to a wide variety of guest requests with accuracy and efficiency. Understanding and assessing the needs of each guest is essential in order to provide personalized recommendations and touches that will ensure maximum satisfaction.

At Four Seasons, it is not only about meeting the guests' expectations but exceeding them. By truly understanding what the guest wants, you can go above and beyond to create memorable experiences tailored specifically to their preferences.

Four Seasons Hotel Riyadh
Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.

Area of responsibility is Front Office

Food & Beverage

The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.

Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.

SPA and Wellness

Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high-end facilities and a meticulously outfitted fitness center.

Knowledge And Skills

  • Written, spoken and reading proficiency in English and Arabic.
  • Hotel experience preferred.
  • Opera PMS knowledge preferred.

What To Expect
Competitive Net Salaries

Competitive housing allowance

Transportation Allowance

30 days' vacation

10 days Public Holidays per year

Complimentary employee meals

Medical Insurance

Life Insurance

Employee Assistance Program

Worldwide Complimentary Room Nights with Four Seasons

Laundry/dry cleaning for provided for work attire.

Growth & Development opportunities

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Front Desk Officer

SAR30000 - SAR60000 Y Cultivay | Childhood Development Center

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Job Description

We are seeking a Front Desk Officer
(Saudi National only)
who has a genuine love for working with children and their families, a warm and professional presence, and a passion for providing excellent service. As the first point of contact for our center, this role is essential in creating a welcoming environment, supporting smooth daily operations, and ensuring every visitor and call is handled with care and efficiency.

Key Responsibilities:

  • Create a warm, friendly, and professional environment for children and their families upon arrival.
  • Welcome clients and visitors, ensuring they feel comfortable and supported from the first moment.
  • Answer phone calls and emails with clarity, kindness, and professionalism.
  • Manage daily appointment scheduling and coordinate between therapy staff and families.
  • Provide accurate information about the center's services related to child development and rehabilitation.
  • Maintain client records and ensure confidentiality and proper documentation.
  • Assist families in completing necessary forms and guide them through the intake or follow-up process.
  • Coordinate waiting areas and ensure they are child-friendly, safe, and organized.
  • Communicate effectively with therapists, administrative staff, and management.
  • Support center events, awareness campaigns, or parent workshops as needed.

Qualifications:

  • Must be
    passionate about engaging with children and supporting their well-being
    .
  • Fluent in Arabic and English, both spoken and written.
  • Bachelor's degree preferred, ideally in Business Administration, Education, Psychology, or a child-related field.
  • Previous experience in a pediatric clinic, therapy center, or educational setting is a strong plus.
  • Friendly demeanor, presentable appearance, and a genuine interest in working with children.
  • Skilled in computer use (MS Office, email communication, appointment systems).
  • Ability to manage time, multitask, and remain calm under pressure.
  • High level of emotional intelligence and empathy, especially when interacting with parents of children with special needs.
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Front Desk Manager

SAR40000 - SAR80000 Y Rotana Hotel Management Corporation PJSC

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Job Description

Job Description
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Front Desk Manager you are responsible for the operations of Front Office with a primary focus on overall operation at Reception, ensuring end of the day procedures and subsequent reports are completed in an accurate and efficient manner whereby your role will include key responsibilities such as-

  • Actively elicit guest feedback and preferences, regarding hotel services and ensure action is initiated on the same to maximize guest satisfaction
  • Ensure maximum room revenue through up-selling within stipulated guidelines, therefore optimizing the sale of room inventory, while controlling room availability in high occupancy periods
  • Actively involve in promoting and selling companies loyalty program, Food & Beverage events / in house facilities and hotel / company partners
  • Ensure that all accounting and auditing practices are in line with company policies, governmental requirements and check audits and registration cards before sending them to accounts
  • Lead and coach the team towards achieving highest level of exceptional guest service and colleague satisfaction results through the application of all corporate and property standards and policies

Skills
Education, Qualifications & Experiences
You must ideally have a degree in the hospitality field with previous experiences in the Front Office Department within a hotel. You should also have fluency in both written and spoken English and an immaculate personal presentation along with the ability to solve problems effectively. Computer literate and knowledge of Opera will be highly regarded.

Knowledge & Competencies
The ideal candidate will be well versed with up selling and maximizing revenue techniques, always service oriented and with the passion to exceed the expectations of our guests at every turn. A positive, proactive, flexible and approachable attitude is a must. You will work well under pressure in a fast paced environment and be a great leader, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-

Understanding Hotel Operations

Effective Communication

Planning for Business

Supervising People

Understanding Differences

Supervising Operations

Teamwork

Adaptability

Customer Focus

Drive for Results

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