352 Marriott jobs in Saudi Arabia

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia, 12622VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
Company Overview
Marriott International is a global leader in the hospitality industry, known for its commitment to excellence, innovation, and putting people first. With over 30 distinctive brands and thousands of properties worldwide, Marriott offers unmatched opportunities for growth and development.
This role is part of a cluster team based in Riyadh, Saudi Arabia, supporting multiple Marriott properties across the region. Riyadh, a dynamic and rapidly growing capital, is a key market for Marriott's luxury and premium brands. The cluster structure enables collaboration, agility, and shared success across properties, while fostering a strong sense of community and professional development.
As part of the Marriott family, associates benefit from a culture of inclusion, continuous learning, and the opportunity to build a career with purpose and global reach.
Role Summary
As the Cluster Director of Marketing, you will lead the strategic marketing efforts for multiple Marriott properties within the Riyadh cluster. This role is responsible for driving brand awareness, revenue growth, and guest engagement through integrated marketing, digital, PR, and social media strategies. Reporting to the General Managers and working closely with Sales, Revenue, and Operations teams, you will ensure alignment with brand standards and business objectives while fostering innovation and excellence in all marketing initiatives.
Key Responsibilities Strategic Marketing Leadership
+ Develop and execute annual cluster marketing plans aligned with business goals and budgets.
+ Collaborate with GMs, Sales, Revenue, and F&B leaders to drive integrated campaigns across all properties.
+ Lead the development of marketing strategies for rooms, F&B, events, and other revenue-generating areas.
Digital Marketing & E-Commerce
+ Partner with the Cluster eCommerce Manager to optimize digital presence, SEO, and paid media performance.
+ Oversee content management for hotel websites, OTAs, and third-party platforms.
+ Ensure all digital marketing aligns with brand voice and standards.
Social Media & Content Strategy
+ Lead the creation and execution of social media campaigns across platforms.
+ Manage content calendars, influencer collaborations, and community engagement.
+ Monitor and respond to online reviews and guest feedback in a timely, brand-aligned manner.
Public Relations & Communications
+ Develop and implement quarterly PR plans in collaboration with agencies and regional teams.
+ Build and maintain strong relationships with local media, influencers, and bloggers.
+ Manage press releases, media events, and hotel-sponsored community initiatives.
Visual Asset & Brand Management
+ Coordinate photography and videography for marketing, PR, and F&B promotions.
+ Ensure all visual assets meet brand guidelines and support storytelling objectives.
+ Maintain a library of high-quality imagery for use across channels.
Collateral & Campaign Execution
+ Oversee the production of marketing collateral, signage, and promotional materials.
+ Manage inventory and ensure compliance with brand standards and audit requirements.
+ Support direct marketing efforts, including email campaigns and printed materials.
Performance Analysis & Reporting
+ Track and report on marketing KPIs, campaign performance, and ROI.
+ Provide insights and recommendations to optimize future initiatives.
+ Stay informed on market trends, competitor activity, and emerging digital tools.
Desirable Skills and Qualifications
+ Bachelor's degree in Marketing, Communications, Business, or a related field.
+ Experience in marketing, preferably in hospitality or luxury brands.
+ Strong leadership, project management, and stakeholder engagement skills.
+ Expertise in digital marketing, social media, and PR strategy.
+ Creative thinker with a data-driven mindset.
+ Proficiency in marketing tools, CRM systems, and Microsoft Office Suite.
+ Fluent in English; Arabic is a plus.
Location and Work Setup
Location: Riyadh, Saudi Arabia
Work Setup: On-site, supporting multiple Marriott properties in a cluster structure.
Career Growth Opportunities
This role offers a pathway to senior regional marketing leadership roles within Marriott International. You'll gain exposure to strategic projects, cross-functional collaboration, and the opportunity to shape the marketing direction of a key regional cluster.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia, 12622VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Company Overview:**
Marriott International is a global leader in the hospitality industry, known for its commitment to excellence, innovation, and putting people first. With over 30 distinctive brands and thousands of properties worldwide, Marriott offers unmatched opportunities for growth and development.
This role is part of a cluster team based in Riyadh, Saudi Arabia, supporting multiple Marriott properties across the region. Riyadh, a dynamic and rapidly growing capital, is a key market for Marriott's luxury and premium brands. The cluster structure enables collaboration, agility, and shared success across properties, while fostering a strong sense of community and professional development.
As part of the Marriott family, associates benefit from a culture of inclusion, continuous learning, and the opportunity to build a career with purpose and global reach.
**Role Summary:**
As a Sales Executive, you will be responsible for identifying and converting new business opportunities while nurturing long-term client relationships. This role plays a key part in driving revenue and ensuring seamless handover to operations for service excellence. Reporting to the Director of Sales, you will collaborate closely with internal teams and external partners to meet and exceed sales targets in a dynamic, customer-focused environment.
**Key Responsibilities:**
Proactively identify and pursue new sales opportunities through calls, meetings, events, and trade shows.
Build and maintain strong relationships with existing and prospective clients.
Collaborate with off-property sales teams to ensure aligned and non-duplicative efforts.
Participate in joint sales calls and support the closing of business deals.
Execute operational aspects of bookings, including proposals, contracts, and client communication.
Provide accurate and timely turnover to the Event Management team.
Stay informed on market trends, competitor activity, and customer needs.
Represent the company at industry events and within the local community.
Deliver exceptional customer service throughout the sales cycle.
Gather and act on client feedback to enhance service delivery.
**Desirable Skills and Qualifications:**
Degree or diploma in Business Administration, Marketing, Hospitality, or a related field.
Experience in sales, marketing, or a related professional area.
Strong interpersonal and communication skills.
Ability to build rapport and trust with clients and colleagues.
Knowledge of market dynamics and customer behavior.
Organized, detail-oriented, and results-driven.
Comfortable working independently and as part of a team.
Proficiency in CRM systems and Microsoft Office Suite.
**Location and Work Setup:**
Location: Riyadh, Saudi Arabia
Work Setup: On-site, supporting multiple Marriott properties in a cluster structure.
**Career Growth Opportunities:**
This role offers a clear path to senior sales or account management positions. You'll benefit from mentorship, exposure to strategic projects, and opportunities to grow within a supportive and high-performing team.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.

Key Job Responsibilities

• Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.
• Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.
• Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.
• Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.
• Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.
• Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.
• Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.
• Safeguard guest privacy by refraining from disclosing any guest details.
• Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.

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Overview

A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, guest requests, concierge services and promotion of in-house activities.

What will I be doing?

As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Advise your shift team of any special events or VIP Guests in the hotel that day
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
• Maximize sales revenues through up-selling and marketing program
• Manage Guest requests, inquiries, and complaints promptly and completely
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service

What are we looking for?

A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• A relevant supervisory/management certificate/diploma or degree

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Dar Al Ajwa Hotel Madinah, Tapestry Collection by Hilton

Schedule

Full-time

Brand

Tapestry Collection by Hilton

Job

Guest Services, Operations, and Front Office

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Overview

Who we are :

We are committed to transforming the sports landscape by introducing innovative concepts and providing international-grade facilities. And create a welcoming destination for families to enjoy fitness and fun, foster local talent, and build a platform for healthy competition.

About the job

We’re looking for a friendly, service-oriented team member to be the first point of contact for our members. You’ll welcome visitors warmly, ensure they feel valued and comfortable from the moment they arrive, provide prompt and courteous assistance, address inquiries and concerns, and deliver an exceptional members service experience throughout their visit.

Job Accountabilities

• Welcome members warmly, answer their questions, and provide information about the facility's services, classes, and amenities.
• Process new member registrations, update existing member information, and handle membership fee payments.
• Book courts, fields, or equipment for members, and schedule appointments for personal trainers, fitness assessments, or other services.
• Accurately process transactions for memberships, merchandise, and facility rentals using the point-of-sale (POS) system.
• Ensure the front desk area is tidy and organized, and monitor the lobby and common areas for cleanliness, reporting any issues to the line Manager.
• Respond to phone calls from members and potential customers and professionally handle and resolve any complaints or problems that may arise.

Required Competencies

• Communication ( Arabic and English )
• Costumer focus
• Problem Solving
• Presentable
• Accountability
• Team player

Experience

• 1 year of proven Hospitality / Front desk Experience .
• Previous experience in the sports, fitness, hospitality, or leisure industry preferred Guest Management .

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Position Summary

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

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Job Description

Job Summary-

We are looking for a Front Desk Manager to oversee all receptionist and front desk duties at our organization. The ideal candidate will be responsible for ensuring efficient and smooth operations at the front desk, managing a team of receptionists, handling guest inquiries, and providing excellent customer service.

Job Responsibility-

• Supervise and manage a team of receptionists and front desk staff
• Ensure all front desk operations run smoothly and efficiently
• Handle guest inquiries and provide information about the organization
• Coordinate with other departments to ensure guest needs are met
• Train new staff members on front desk procedures and customer service standards
• Manage schedules and ensure adequate coverage at the front desk
• Address any issues or complaints from guests in a timely and professional manner
• Implement procedures to improve efficiency and customer service at the front desk
  
  

Candidate Requirements-

• Bachelor's degree in business administration or related field
• Proven experience in a front desk management role
• Strong leadership and organizational skills
• Excellent communication and customer service abilities
• Fluent English Language
• Ability to manage a team and prioritize tasks effectively
• Knowledge of office software and equipment
• Attention to detail and problem-solving skills
  
  

Skills

• Strong communication and interpersonal skills
• Excellent customer service skills
• Organizational and multitasking abilities
• Attention to detail
• Problem-solving skills
• Knowledge of hotel operations
• Leadership and team management skills
• Computer proficiency
• Ability to remain calm under pressure
• Conflict resolution skills
• Fluent English language

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We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.

As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

• Provide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings

#J-18808-Ljbffr

Overview

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.

As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

Responsibilities

• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings

Education, Qualifications & Experiences

You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

Knowledge & Competencies

The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork

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