124 Hilton jobs in Saudi Arabia

The Food Service Cash Van Sales Supervisor will handle and drive sales efforts for the food service division - Frozen Products - Protein. This includes developing and executing plans to grow the business, maintaining strong relationships with clients, and ensuring customer satisfaction in the specified area.

Key Responsibilities:

• Supervise and coordinate day-to-day sales activities of the team, organizing weekly and monthly meetings with sales staff and management.
• Set sales objectives by developing Journey Plans, and establishing monthly, quarterly, and annual goals.
• Apply strong technical sales skills and market knowledge to the customer base in the assigned area for food service.
• Review Food Service customer accounts regularly to ensure timely cash collection during the month.
• Train and motivate sales reps on sales techniques to enhance performance and achieve sales goals for food services such as QSRs, street cafeterias, and preferably HORICA.
• Identify new business opportunities, establish new customer relationships, and maintain long-term partnerships with Food Service customers.
• Ensure optimal product mix and availability on routes to maximize volume and revenue within the designated territory.
• Oversee daily van stock reconciliation and cash deposits, ensuring accurate financial management.
• Lead, coordinate, and develop the sales team's activities and capabilities.
• Gather and report competitor activity, pricing, and customer feedback to management.

Qualifications:

• At least 3 years of experience in the Food Services sales channel in the protein sector, specifically Frozen Products.
• Advanced computer skills, especially in MS Office, including PowerPoint and Excel.

Location:

Available in Riyadh, Tabuk, Sakakah, Makah, Abha, and Jizan.

• Mid-Senior level

• Full-time

• Sales, Marketing, and Management

• Food and Beverage Services, Food and Beverage Manufacturing, and Food and Beverage Retail

The Food Service Cash Van Sales Supervisor will handle and drive sales efforts for the food service division - Frozen Products - Protein. This includes developing and executing plans to grow the business, maintaining strong relationships with clients, and ensuring customer satisfaction in the specified area.

Key Responsibilities:

• Supervise and coordinate day-to-day sales activities of the team, organizing weekly and monthly meetings with sales staff and management.
• Set sales objectives by developing Journey Plans, and establishing monthly, quarterly, and annual goals.
• Apply strong technical sales skills and market knowledge to the customer base in the assigned area for food service.
• Review Food Service customer accounts regularly to ensure timely cash collection during the month.
• Train and motivate sales reps on sales techniques to enhance performance and achieve sales goals for food services such as QSRs, street cafeterias, and preferably HORICA.
• Identify new business opportunities, establish new customer relationships, and maintain long-term partnerships with Food Service customers.
• Ensure optimal product mix and availability on routes to maximize volume and revenue within the designated territory.
• Oversee daily van stock reconciliation and cash deposits, ensuring accurate financial management.
• Lead, coordinate, and develop the sales team's activities and capabilities.
• Gather and report competitor activity, pricing, and customer feedback to management.

Qualifications:

• At least 3 years of experience in the Food Services sales channel in the protein sector, specifically Frozen Products.
• Advanced computer skills, especially in MS Office, including PowerPoint and Excel.

Location:

Available in Riyadh, Tabuk, Sakakah, Makah, Abha, and Jizan.

• Mid-Senior level

• Full-time

• Sales, Marketing, and Management

• Food and Beverage Services, Food and Beverage Manufacturing, and Food and Beverage Retail

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Territory Customer Executive (Food Service Sales) | Riyadh, Saudi Arabia

The Company:

Almarai is the world’s largest vertically integrated dairy company and the leading food and beverage manufacturer and distributor in the region. Headquartered in the Kingdom of Saudi Arabia, Almarai is recognized as the #1 FMCG Brand in the MENA region and holds market leadership across all its categories in the GCC. With a workforce of over 46,000 employees serving more than 110,000 retail outlets, Almarai reported a net income of SAR 2.04 billion on sales of SAR 19.57 billion in 2023. For more information, please visit our website –

Driven by an ambitious expansion strategy and acquisitions in new verticals, Almarai offers an exciting opportunity to be part of a dynamic multinational team focused on accelerating growth.

The Role:

To Deliver Food Service Sales Objectives by building business relationship with customers. achieving targets in designated territory. maintaining business development with FS customers and create positive growth.

Candidate must meet the following criteria to be shortlisted:

• Experience in hotels, commercial kitchens, QSR chains, or coffee shops is highly preferred.
• Education in hospitality or catering is a plus.
• Passion and knowledge of food and food preparation is essential.
• Ability to confidently pitch ideas or products .
• English proficiency is a plus.
• Valid driving license .
• Basic PC skills .
• Strong competencies in communication and problem-solving .

Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.

This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.

• Seniority level Entry level

• Employment type Full-time

• Industries Food and Beverage Manufacturing

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Job Description

Job Title: Food Service Operator

School Year: 2024-2025

Reports to: Cafeteria Manager / Food Service Director

182 Day Contract

Position is open until filled.

The Barnwell County School District Food Service Department is seeking Full-Time Food Service Operators for the 2024-2025 School Year.

Job Description:

Perform routine tasks associated with food preparation, serving, and cleanup. May also include operating a cash register (POS) for sales. The work involves preparing breakfast and lunch meals for school populations. Operate various industrial kitchen equipment used in food preparation. Maintain sanitary working areas. Document records of food temperatures and food amounts. Maintain inventory in refrigerated and dry storage areas. Maintain linens used in the department.

Qualifications:

• Ability to follow oral and written communications
• Ability to learn and follow prescribed preparation, meal service, clean up, sanitation, and safety methods
• Ability to inventory and record information accurately
• Personal standards of appearance and dress compatible with those standards adopted by Barnwell School District 45 Food and Nutrition Services
• Ability to wear latex food handler style gloves
• Physical fitness to perform assigned duties
• Ability to lift and move 35-50 lbs. repetitively

Employees assigned to this position are responsible for carrying out the duties assigned by the Food and Nutrition Services Manager/Director and providing quality meal service to customers.

Performance Responsibilities:

• Prepare meals by performing tasks such as reading and following menus, may use calculator for measurements, handling uncooked and unprepared food items, operate can openers, retrieving cooking instruments such as pots and pans, wrapping food, cleaning countertops prior to preparation, removing food products from refrigerators, walk-in coolers, and dry storage areas, operate various industrial kitchen equipment, moving cooked food, opening containers, store food in storage containers/racks, place and remove food items into and from ovens, maintain adequate cooking times and temperatures, and related duties.
• Serving meals by performing tasks such as moving industrial containers of food to the serving line, replacing food containers on the serving line, use carts to transport food items as needed, serve food items to customers while standing on the serving line, and related duties.
• Store food items used in food preparation by performing tasks such as unloading food and food preparation products from delivery vehicles (items could weigh up to thirty-five (35) pounds), stage or store in dry storage areas, refrigerators, walk-in coolers and freezers, (some items are stored overhead by using step ladder if needed); perform other related duties.
• Operate cash register to complete sales by performing duties such as utilizing a scanner, count money, provide accurate change, record accurate sales in POS system, and perform other related duties.
• Maintain clean and safe work areas by performing tasks such as mopping floor areas by using mops and mop buckets, cleaning countertops, sweeping and dust mopping floor areas, operating washer and dryer to clean linens, cleaning bathroom, discarding trash in dumpster, working with various chemicals for cleaning and sanitizing, perform other related duties.
• Perform other related duties as assigned by supervisor. Job duties include but are not limited to lifting, pulling, pushing, grasping, twisting (including wrists), reaching below and overhead, standing for long periods of time, squatting, bending, stooping, kneeling, and climbing.

The above statements are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position.

Preferred Qualifications:

HS Diploma

Experience in the food services field desirable.

Effective oral and written communication skills.

References:

Please be sure to provide references that can attest to your ability to perform the duties listed in the job description and for the position in which you are applying. References should include, but are not limited to, previous supervisors/managers, colleagues, current or previous instructors, current principal or assistant principal, etc. When providing references please include a current and valid email address for each reference. All applicants must provide 3 references. Immediately upon your application submission, your references will be emailed a reference request.

Barnwell County School District
770 Hagood Avenue
Barnwell, SC 29812
(

This is an excellent opportunity to join the Riyadh-based head office of a dynamic and expanding Saudi Arabian company. Working closely with the senior management team, you will provide leadership on HR strategies and help develop & implement policies to support business growth across KSA. The business operates in the fast food / QSR industry and is currently undergoing transformation and rapid expansion.

The key responsibilities include:

1. Policy development and implementation
2. Supporting management during expansion and organizational change
3. Performance management
4. Pay & compensation, ensuring salaries are competitive
5. Recruitment & selection processes
6. Management of personnel files
7. Development of training programs
8. Various ad hoc projects to support management

Qualifications and experience required:

• A minimum of 10 years of HR experience
• A degree-level education; CIPD / SHRM qualifications are highly valued
• Previous experience in a restaurant/food/QSR environment
• This role is only open to Saudi nationals due to the Saudization program

The position offers a competitive salary package, generous holiday allowances, and other benefits.

Progress Personnel acts as an employment consultancy.

Progress Personnel operates across the Middle East, including UAE, Saudi Arabia, Dubai, Bahrain, and Qatar. Our recruitment specialties include Audit & Risk, Management & Environmental Consultancy, and Senior Finance. We recruit globally, utilizing technology to ensure fast and effective hiring. As a boutique recruiter, we aim to provide personalized, efficient service with integrity and professionalism.

We are seeking a dedicated Customer Service Representative to join our team in Riyadh, Saudi Arabia. In this role, you will be the primary point of contact for our valued customers, ensuring their needs are met with professionalism, empathy, and efficiency. As a key member of our customer-focused organization, you will play a crucial role in maintaining high levels of customer satisfaction and contributing to our company's success.

• Respond promptly and effectively to customer inquiries via phone, email, and chat, striving for first-contact resolution
• Provide accurate information about our products, services, and policies to customers
• Process orders, refunds, and exchanges in a timely and accurate manner
• Identify and escalate complex issues to appropriate departments while keeping customers informed of progress
• Maintain detailed records of customer interactions and transactions using our customer relationship management (CRM) system
• Collaborate with team members to share knowledge and best practices for improving customer service
• Proactively identify opportunities to enhance customer experience and suggest improvements to existing processes
• Stay updated on company products, services, and policies to provide accurate and current information to customers
• Participate in regular team meetings and training sessions to continuously improve skills and knowledge
• Meet or exceed established performance metrics for call handling, customer satisfaction, and quality assurance
• Bachelor's degree in Business Administration, Communications, or a related field
• 1-2 years of experience in customer service or telesales
• Excellent verbal and written communication skills in English; bilingual proficiency (Arabic and English) is highly preferred
• Strong problem-solving abilities and attention to detail
• Demonstrated ability to remain calm and professional under pressure
• Proficiency in MS Office suite and familiarity with CRM systems
• Exceptional time management and organizational skills
• Customer-focused mindset with a commitment to delivering high-quality service
• Ability to adapt to changing priorities and handle multiple tasks efficiently
• Strong team player with a positive attitude and willingness to learn
• Basic computer literacy and typing skills

Job Title: Customer Service Supervisor

Location: Riyadh, Saudi Arabia

Company: Muvi Cinemas

Position Summary:

The Customer Service Supervisor plays a key role in leading the front-of-house team and ensuring an exceptional guest experience at Muvi Cinemas. This role involves supervising customer-facing staff, resolving escalated issues, ensuring service excellence, and maintaining operational standards during showtimes and daily cinema operations.

Key Responsibilities:

Customer Experience Management

• Supervise daily customer service operations, including box office, ushering, and concession areas.
• Ensure all guests receive timely, friendly, and efficient service.
• Address customer complaints and escalate unresolved issues to the Duty or Cinema Manager.
• Support the implementation of Muvi’s service standards and guest engagement strategies.

Team Supervision & Development

• Train, schedule, and coach CS team members to deliver consistent performance.
• Conduct daily team briefings and monitor on-floor behavior and appearance.
• Support new employee onboarding and ensure adherence to grooming and service standards.

Operational Support

• Assist in managing POS systems, ticketing, and cash handling processes.
• Monitor queues, lobby areas, and auditoriums to ensure smooth guest flow and readiness.
• Coordinate closely with other departments (F&B, maintenance, security) for service continuity.

Compliance & Safety

• Ensure staff comply with cinema SOPs, safety guidelines, and health regulations.
• Support emergency response procedures and customer evacuation protocols if required.
• Report any safety concerns or customer incidents to management.

Reporting & Feedback

• Prepare shift summaries, incident reports, and guest feedback logs.
• Recommend process improvements based on observed service gaps or guest input.
• Support special events, premieres, or high-traffic days with advanced planning and team coordination.

Qualifications:

• Diploma or Bachelor's degree in Business, Hospitality, or related field preferred.
• 2–4 years of experience in customer service, preferably in retail, hospitality, or entertainment sectors.
• Prior experience in a supervisory or shift leader role is essential.
• Strong interpersonal, communication, and problem-solving skills.
• Proficiency in POS systems and Microsoft Office.
• Willingness to work shifts, weekends, and holidays.
• Fluency in Arabic and English is preferred.

Certified as a Top Employer for UAE, Qatar, KSA, and Oman; KONE is dedicated to a better world of work and exhibits this through excellent people practices.

We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.

We seek an energetic and enthusiastic Customer Service Administrator in Dammam, Saudi Arabia. The Customer Service Administrator is the voice of the KONE service department, focusing on multiple aspects of support in the service business. The successful candidate will provide administrative support for salespersons and supervisors, enabling them to maximize the time spent on customer-facing activities in the field.

Responsibilities and key activities:

General administrative support for Sales and Maintenance Supervisors:

Service Sales support activities

1. Sends customer letters and supports mass updates in maintenance contracts
2. Processes maintenance contract cancellation requests and informs Billing Administrator when invoice cancellation or credit note creation is required
3. Supports preparation of new maintenance contracts from NEB or competition and for renegotiations
4. Supports VB Sales activities (documentation, quality checks, internal handover packs, etc.)
5. Carries out data checks and quality audits for new contracts from the KONE Shared Service Center
6. Supports specific tasks from sales (e.g., contract creation)
7. Takes ownership of customer queries forwarded from the first level and follows up with salesperson and other services to get a response

Maintenance Operations support activities

1. Manages safety and site access documents of site personnel as requested by site managers and ensures that data is collected and delivered to KONE SSC for input
2. Enters fitter scheduling plans (on duty and backup assignments) in Konect, coordinating changes/updates of maintenance plans in SAP
3. Supports in repair and maintenance visit planning and communication with customer
4. Takes ownership of customer queries forwarded from the first level and follows up with field Supervisor and other services to get a response
5. Creates planned service repairs when needed
6. Supports technician and supervisor in material-related requests (PR creation, check availability, and follow up on delivery)

Specialized administration and support tasks:

Repair Tendering activities:

1. Validates repair sales leads and any missing information with the help of a Maintenance Technician or Technical Helpdesk
2. Liaises with the Maintenance Supervisor on the progress of sales leads, tenders, and orders
3. Converts the sales lead to a tender depending on the contract coverage
4. Pre-alerts customer of coming tender, ensures we have the decision maker’s correct contact details, communicates the tender to the decision maker, and ensures the customer received it correctly
5. Proactively explains the tender content and value to the customer
6. Follows up with the customer to check on the customer's decision in a timely manner and to ensure we get the order
7. Answers customer's questions about the tender content, price level, discounts, and scheduling
8. Creates the work/service order and confirms the order was received and created
9. Receives and resolves customer queries and complaints about repairs forwarded from customer service
10. Manages the repair sales funnel and reviews targets in the sales cockpit to ensure we reach our repair business target

3rd party inspection administration:

1. Analyzes inspection needs and schedules individual inspections
2. Receives and analyzes inspection reports, contacts customer for actions, hands over repair tender leads to Repair Admin, and follows up closing the remarks
3. Creates service/work orders and requests spare parts
4. Takes ownership of customer queries forwarded from the first level and follows up with field Supervisor and other services to get a response

Support in public tenders

1. Supports sales in proposal creation (public tenders)
2. Assists in contract and sales order creation for public bids (admin handover)
3. Takes ownership of customer queries forwarded from the first level and follows up with salesperson and other services to get a response

Support in customer reporting

1. Verifies and inputs customer data in customer portals (mainly done in KONE SSC)
2. Prepares working instructions for KONE SSC to input relevant information to customer portals
3. Takes ownership of customer queries forwarded from the first level and follows up with salespersons and other services to get a response.

Are you the one?

1. Diploma or higher will be advantageous.
2. 1 - 2 years of experience in a similar role with a strong focus on administration tasks.
3. Ability to handle and meet multiple deadlines and coordinate priorities accordingly.
4. Excellent organizational skills – able to perform duties with minimal supervision.
5. Proficient in Microsoft (Word, Excel, Outlook, Teams) with SAP and CRM experience advantageous.
6. Excellent English language skills both spoken and written.
7. Considering nationalization requirements, this position is open exclusively to Saudi nationals.

Please upload an updated copy of your CV to your application and shortlisted candidates will be sent an automated video interview to complete.