What Jobs are available for Service Standards in Saudi Arabia?

We are seeking a detail-oriented and experienced QA Engineer who specializes in Tosca automation testing. The ideal candidate will design, develop, and execute automated test cases using Tosca, ensuring the functionality, performance, and reliability of Twister's applications.

• Design, develop, and maintain automated test scripts using Tricentis Tosca.
• Execute test cases, analyze results, and document defects.
• Perform regression, integration, and end-to-end testing for Twister applications.
• Collaborate with Twister's developers, business analysts, and product managers to clarify requirements and ensure quality.
• Support test data preparation and environment setup.
• Continuously improve Twister's QA automation framework and testing standards.

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience as a QA Engineer with hands-on expertise in Tricentis Tosca.
• Strong knowledge of Tosca automation framework, test case design, and execution.
• Understanding of software testing methodologies (Agile, Scrum).
• Familiarity with defect management and tracking tools (e.g., JIRA, Azure DevOps).
• Strong problem-solving skills, attention to detail, and excellent communication.

• Certification in Tricentis Tosca (e.g., Tosca Automation Specialist, Tosca Test Architect).
• Experience with API testing and CI/CD integration.
• Knowledge of performance and security testing.

• Competitive salary and benefits.
• Career development and training opportunities (including Tosca certifications).
• Innovative and collaborative work culture.
• Flexible and supportive environment for professional growth.

Key Responsibilities

• Lead and develop a high-performing team focused on quality assurance and customer experience
• Design and implement accurate measurement systems aligned with operational standards
• Monitor and analyze quality metrics to ensure compliance and continuous improvement
• Develop and execute strategic customer experience planning mechanisms
• Collaborate cross-functionally to embed CX insights into operational workflows
• Drive initiatives that enhance customer satisfaction and loyalty
• Prepare and present performance reports to senior leadership
• Build a strategic automation roadmap to streamline daily QA and CX tasks, enhancing efficiency and scalability.
• Design, deploy, and continuously enhance customer satisfaction surveys using scientifically validated methodologies to ensure actionable insights
• Calibrate QA and CX frameworks against market quality standards, with specialization in food safety, delivery logistics, and service benchmarks
• Ensure survey design avoids bias, captures meaningful metrics (e.g., freshness, delivery timeliness, packaging clarity), and supports compliance with industry regulations
• Leverage customer feedback to drive product and service improvements, strengthen brand reputation, and support regulatory alignment

Required Qualifications

• Bachelor's degree in business administration, Quality & Operations Management, or related field (master's preferred)
• Minimum 7 years of experience in quality assurance and customer experience roles, with at least 3 years in a managerial capacity
• Proven track record in leading teams and implementing QA frameworks
• Strong analytical skills with experience in data-driven decision-making
• Familiarity with CX measurement tools and methodologies

Core Competencies

• Leadership: Ability to inspire, coach, and manage cross-functional teams
• Analytical Thinking: Skilled in interpreting data to drive quality and CX improvements
• Strategic Planning: Capable of designing long-term CX strategies aligned with business goals
• Communication: Professional, clear, and persuasive communication across all levels
• Process Orientation: Strong understanding of operational standards and continuous improvement

Preferred Skills

• Experience with Six Sigma, Lean, or other quality frameworks
• Proficiency in tools such as Power BI, Excel, and customer feedback platforms
• Knowledge of SQL or data segmentation logic is a plus
• Certification in CX or QA methodologies (e.g., COPC, ISO 9001) is advantageous

We are seeking a skilled QA Engineer to join Toska's team and ensure the quality and reliability of our products through thorough testing and process improvements. The ideal candidate has a keen eye for detail, strong analytical skills, and experience with both manual and automated testing.

• Develop, maintain, and execute test plans, test cases, and test scripts.
• Perform manual and automated testing for web, mobile, and backend applications.
• Identify, document, and track bugs to resolution.
• Collaborate with Toska's developers and product managers to understand requirements and improve quality.
• Conduct regression testing and ensure timely releases.
• Contribute to building and improving Toska's QA processes and best practices.

• Bachelor's degree in Computer Science, Engineering, or related field.
• Proven experience as a QA Engineer or Tester.
• Hands-on experience with testing tools (e.g., Selenium, Postman, JUnit, Cypress).
• Solid understanding of software QA methodologies, tools, and processes.
• Familiarity with Agile/Scrum development lifecycle.
• Strong problem-solving skills and attention to detail.
• Good communication skills and ability to work collaboratively.

• Experience with performance and security testing.
• Knowledge of CI/CD pipelines (Jenkins, GitHub Actions, etc.).
• Experience with API and mobile application testing.

• Competitive salary and benefits.
• Growth opportunities in a fast-paced environment.
• Collaborative and supportive team culture.
• Flexible working arrangements.

About Mr. Mandoob

Mr. Mandoob is a leading delivery application in Saudi Arabia, ranked
#1 fastest-growing tech company in KSA
by Deloitte Fast 50. We strive to build innovative, reliable, and user-friendly solutions that serve millions of customers across the Kingdom.

Position:
Quality Assurance (QA) Engineer

Key Responsibilities:

• Develop and execute test plans, test cases, and test scripts for web and mobile applications.
• Perform manual and automated testing to ensure software quality and functionality.
• Identify, document, and track bugs and issues using standard tools (e.g., Jira).
• Collaborate with developers and product managers to understand requirements and ensure test coverage.
• Validate new features, performance improvements, and bug fixes before release.
• Continuously improve QA processes, tools, and techniques to enhance efficiency.

Requirements:

• Bachelor's degree in Computer Science, IT, or related field.
• 2+ years of experience in software testing (manual and automated).
• Solid understanding of QA methodologies, tools, and processes.
• Hands-on experience with testing frameworks (e.g., Selenium, PHPUnit, Cypress) is a plus.
• Familiarity with API testing (e.g., Postman, Swagger).
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and teamwork skills.

What We Offer:

• A dynamic and collaborative work culture.
• Exposure to large-scale products impacting hundreds of thousands of users daily.
• Career development and continuous learning opportunities.

Khobar, Saudi Arabia | Posted on 09/30/2025

The Quality Specialist is responsible for monitoring and maintaining product and service quality standards to enhance customer satisfaction and ensure compliance with regulatory and company standards. This role involves supporting the commercial teams by identifying improvement areas, implementing quality control measures, and coordinating corrective actions to ensure consistent quality in products, processes, and services.

• Quality Monitoring & Inspection: Perform regular checks on commercial products and services, ensuring they meet company quality standards and specifications. Collaborate with suppliers and vendors to address quality concerns.
• Customer Complaint Handling: Investigate and analyze customer complaints related to product quality or service. Identify root causes and work with relevant teams to implement corrective actions to prevent recurrence.
• Documentation & Compliance: Ensure all documentation related to quality standards, audits, and corrective actions is accurately maintained. Support compliance with applicable regulations, industry standards, and company policies.
• Process Improvement: Support continuous improvement initiatives by analyzing data, identifying areas for enhancement, and suggesting process adjustments to improve efficiency, reduce costs, and increase customer satisfaction.
• Supplier & Vendor Management: Work closely with the purchasing team to assess and monitor supplier quality performance, ensure supplier compliance with company standards, and support supplier audits.
• Training & Support: Provide training to the employees and support teams on quality standards, policies, and procedures. Promote a quality-focused culture across departments to enhance awareness and commitment.

• Customer Complaint Resolution Time: Achieve an average resolution time of 7 working days for customer complaints.
• Product Return Rate: Maintain a product return rate of X% (set by management) or below.
• Compliance Rate: Ensure 100% compliance with regulatory and company quality standards.
• Supplier Quality Compliance: Achieve X% (set by management) of suppliers meeting company quality standards consistently.
• Process Improvement Initiatives: Successfully implement X (set by management) quality improvement initiatives per year.

• Education: Diploma or bachelor’s degree in a related field.
• Experience: Minimum 1-2 years of experience in quality assurance, compliance, or a similar role in a commercial or retail environment.
• Certifications: Certification as a Certified Quality Lead Auditor, Certified Quality Technician, or similar is preferred.

• Technical Knowledge: Familiarity with quality management systems (QMS), ISO standards, and data analysis tools.
• Skills: Strong analytical skills, problem‑solving, and attention to detail with the ability to work across various departments.
• Abilities: Capable of managing multiple tasks effectively and working in a fast‑paced commercial environment.

• Language Requirements: Fluent in English; proficiency in additional languages is a plus.
• Communication Skills: Excellent verbal and written communication skills, with the ability to work effectively within internal teams and external partners.

At Sandridge Crafted Foods, we know that great meals start with fresh ingredients, skilled craftsmanship, and an unwavering commitment to excellence. That’s where our Quality Assurance Technicians come in. You’re not just ticking boxes—you’re ensuring that every product leaving our facility is safe, consistent, and truly delicious.

If you’re detail-oriented, take pride in doing things the right way, and aren’t afraid to speak up when something doesn’t look right, we want you on our QA team.

Be the Protector of Flavor & Safety

At Sandridge, quality isn’t just a department—it’s our promise. We need passionate individuals to safeguard that promise every day. Join us, and your sharp eye for detail will directly impact thousands of customers who count on us for excellence.

Apply today and help us keep quality at the heart of everything we do.

What You’ll Be Doing

• Monitor and verify that all products meet Sandridge's high standards for quality, consistency, and safety
• Conduct in-process and finished product inspections for temperature, weight, appearance, and label accuracy
• Perform environmental and equipment swabbing, allergen testing, pH checks, and other lab-based tests
• Collaborate with production teams to solve issues and prevent future problems before they start
• Ensure compliance with USDA, FDA, and internal food safety guidelines and documentation standards
• Maintain accurate and detailed records, because if it’s not written down, it didn’t happen
• Be a resource on the floor for all things quality—your knowledge keeps us sharp and on track
• Report non-conformances and follow through on corrective actions to make sure the fix sticks

What We’re Looking For

• Detail-oriented individuals who take pride in accuracy and consistency
• Prior experience in quality assurance or food safety is preferred, but we’ll train the right person with the right mindset
• Familiarity with HACCP, GMPs, and food manufacturing environments is a big plus
• Ability to work in a fast-paced environment, stay focused, and juggle multiple tasks at once
• Comfortable working in cold/wet production areas as part of your daily routine
• Solid communication skills—you’ll need to speak up, speak clearly, and speak confidently
• Willingness to work various shifts, weekends, or overtime as needed

$19 - $5 hourly

• $1 000 sign-on bonus!
• Benefits: Health, dental, and vision coverage
• Future Planning: 401(k) with company match
• Recharge Time: Paid time off & holidays
• Perks: Employee discounts on Sandridge favorites
• Growth: Real opportunities to advance—we love promoting from within

We are not accepting unsolicited resumes from search firms or staffing agencies. Any resumes submitted without a prior written agreement will be considered property of Sandridge Crafted Foods, and no fees will be paid in the event a candidate is hired as a result of the referral.This position is open to direct applicants only.

We are currently looking for a Quality Assurance Officer based in Saudi Arabia to support our growing operations and franchise partners across the Kingdom and the GCC. This role plays a vital part in ensuring that suppliers , restaurant operations , and franchise outlets consistently meet our food safety, quality, and operational excellence standards.

• Conduct routine and unannounced Quality Assurance Audits across stores and central kitchens in KSA and GCC.

• Ensure compliance with local and international food safety regulations (e.g., SFDA, HACCP, ISO).

• Deliver training sessions for operations and franchise partners on hygiene, food safety, and quality protocols.

• Monitor and evaluate Quality Control procedures , ensuring alignment with company SOPs.

• Liaise with suppliers to assess and enhance product quality and safety standards .

• Address customer feedback trends , conduct root cause analysis, and support operations teams in implementing corrective actions.

• Maintain detailed records and reports for all audits, corrective actions, and training sessions.

• Support the franchise development team by evaluating potential partners from a compliance standpoint.

• Minimum of 3 years’ experience in Quality Assurance, Compliance, or Food Safety within the F&B, Restaurant, or Food Production sector .

• Experience conducting internal/external audits and working with regulatory bodies .

• Knowledge of SFDA regulations , HACCP , ISO 22000 , and local food safety standards in KSA.

• Strong communication and interpersonal skills to engage and train cross-functional teams.

• Willingness to travel across regions to support operations and franchise outlets.

Overview

Job Title: Quality Assurance Specialist

Location: Saudi Arabia

Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight forHealth and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment forour team members.

Job Summary
We are seeking a passionate and talented Quality Assurance Specialist to join our dynamic team in Saudi Arabia .

Theideal candidate will contribute to our mission of enhancing human health and well-being,
ensuring that we meet the highest standards of excellence in our industry.

• Monitor environmental conditions and equipment calibration to ensure compliance with GMP standards in all classified production areas.
• Participate in production processes, including raw material dispensing, cleanliness checks, and manufacturing of solid and cephalosporin dosage forms.
• Perform routine quality checks, including in-process inspections, packaging verification, sampling, and warehouse inspections.
• Support deviation handling and documentation, including tracking nonconformities, change controls, and CAPA follow-up.
• Ensure proper documentation and compliance with GDP standards by reviewing batch records, logbooks, and quality reports.

• Bachelor’s degree in Pharmaceutical Sciences or Science with 0–3 years of relevant experience.

• Strong knowledge of cGMP regulations, including documentation, inspections, sampling, and contamination prevention.
• Familiarity with quality systems such as CAPA, change control, and ISO 9001 standards.
• Understanding of validation processes, safety programs, and quality compliance protocols.
• Basic proficiency in statistics for quality data interpretation and reporting.
• Saudi manufacturing experience is a MUST.

Arthur Lawrence is urgently looking for a Quality Assurance Analyst for a client in Riyadh, KSA. Kindly review the Job requirements below. Your immediate application will enable us to place you successfully.

• Bachelor's degree in MIS, Computer Science, Software Engineering, or a related field
• Minimum 3 years of experience as a QA Tester, preferably in the banking industry
• Proficiency in software testing principles, methodologies, and tools (e.g., JIRA, TestRail)

Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services. Our in-depth technical knowledge and broad experience of working with world-class companies enables organizations to leverage our capabilities in developing winning strategies and cost-effective solutions.

• Winner of Entrepreneur 360 Award (2019).
• IAOP Award; Ranked in top 100 internationally.
• Arthur Lawrence ranked within the Inc 5000 twice in 2016 and 2017 as one of the fastest-growing companies of America.
• Named one of the top ten fastest-growing businesses in Houston in 2016.
• Ranked 25th in the HBJ’s Fast 100 Private Companies Award in 2017.

We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People and Stewardship. Through strict adherence to these core values, we have achieved success beyond all documented forecasts and anticipation.

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