195 Staff Training jobs in Saudi Arabia

Training & Development Director

Veolia

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Job Description

Company Description

For 170 years, Veolia has been a global leader in providing water, energy, and waste management solutions. Serving public authorities and industries across 58 countries, our comprehensive services are essential to human development and sustainable growth. As we progress alongside economic growth and human development, we continuously adapt and innovate, designing solutions that positively impact the environment and conserve resources.

Veolia focuses on local solutions to purify and preserve vital resources, mitigate resource depletion, decarbonize lifestyles and production methods, and adapt to the impacts of climate change.

Our mission is to build a better 21st century, and we proudly identify as #resourcers.

Key figures of Veolia Near and Middle East

  • Over 3,600 employees in the Middle East (in addition to the nearly 6,000 employees for Enova, which reports directly to Veolia Africa Middle-East for Facility Management and Energy Efficiency contracts in the region)

  • A robust local network across the region, including the UAE, Oman, Qatar, Bahrain, Kuwait, Lebanon, Turkey, Jordan, and Saudi Arabia

  • 40 years of sustainable partnerships

In the Middle East, Veolia collaborates with industries, governments, communities, and commercial businesses to deliver innovative and sustainable solutions needed today, while maintaining a vision for tomorrow. Through public-private partnerships and innovative contractual schemes, Veolia is dedicated to achieving measurable results with pragmatic, sustainable environmental solutions.

For more information, please visit ourWebsite

Context

Veolia is the leading regional environmental management company, enjoying a presence since 30 years in Saudi Arabia, with activities for municipal and industrial markets including operations & maintenance in water and waste. With Riyadh’s headquarters and operations in the Eastern and Western regions, our clients and stakeholders benefit from the proximity of our experts across the country.

Job Description

Main Accountabilities

The primary focus of this role is to ensure the availability of sufficient, competent, and efficient personnel to perform assigned duties and responsibilities, aligning with the Contractor's objectives, budgetary needs, and contractual requirements. This includes overseeing the area of responsibility and ensuring that the Contractor meets all legal requirements related to personnel employment. A key aspect of the role involves supervising the implementation of the Organisational Review and Training Project, which aims to enhance the overall efficiency and effectiveness of the workforce. The position requires a strategic approach to personnel management, balancing the need for skilled staff with budgetary constraints and legal compliance, while also focusing on continuous improvement through organizational review and targeted training initiatives.

Detailed Job Description

  • Develop and implement procedures aligned with regulations and contractual requirements
  • Define and maintain organizational structure and job descriptions with Management Team
  • Review and recommend recruitment processes
  • Manage employee tracking and monitoring (visas, medical records, etc.)
  • Monitor and report on employee attendance
  • Define and supervise training programs
  • Coordinate employee evaluations with Management
  • Organize training, replacement, and promotion as needed
  • Maintain personnel records (CVs, contracts, offer letters, warning letters, training records)
  • Handle employee queries, issues, and concerns
  • Report personnel-related data to Management (hiring dates, leave, salaries, benefits, visas, accommodation)
  • Ensure adherence to company Health, Safety, and Environment policies

Authority:

  • Direct reporting to General Director
  • Implement policies and procedures delegated by General Director
  • Recommend promotions and dismissals based on performance management and investigation
  • Accept/reject candidates based on interviews
  • Stop any work on-site if found to be unsafe
  • Serve as member of Executive Committee
Qualifications
  • Bachelor's Degree (BSc) in HR or related fiel, MBA (is a plus)
  • Total Experience: 10 to 15 years
  • Senior Management Experience: 7 to 10 years
  • Skills:
    • Project Management
    • Organizational skills for coordinating team work
    • Computer literacy, especially: Excel - G-Suite-Ability to learn new tools
Additional Information

Personal Attributes

  • Strong interpersonal skills
  • Fluent in English
  • Arabic and French (plus)
  • Autonomous and synthetic thinking
  • Comfortable with site exposure and regular visits
  • High communication skills

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

The preceding description is not designed to be a complete or exhaustive list of all duties and responsibilities that will be carried out by the selected candidate.

Veolia Middle East does not and shall not discriminate in any forms in its recruitment processes.

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Training Coordinator

Hill Intl.

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Job Description

Hill International provides comprehensive program, project, and construction management services for clients across diverse sectors undertaking major construction projects worldwide. Our expertise includes cost engineering and estimating, quality assurance, inspection, scheduling, risk management, and claims avoidance. To learn more about Hill International, please visit our website at

We are committed to delivering exceptional project management services and solutions globally. Whether you are an experienced project manager, engineer, or a recent graduate eager to launch your career in the construction industry, we have opportunities that will both challenge and inspire you.

We are currently looking for a TRAINING COORDINATOR to join our mega WATER - WASTEWATER project in SAUDI ARABIA (Madinah, Qassim, Jeddah, Dammam) . Submit your application in English today at

Join us and be part of a team that's shaping the future of the construction industry!

Qualifications
  1. Minimum 10 years’ of overall work experience in relevant discipline.
  2. Experience and demonstrated ability to conduct training courses using innovative classroom techniques and standard or improvised teaching aids.
  3. Ability to develop training plan for the team.
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Training Coordinator

Jeddah, Makkah Hill Intl.

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Job Description

Hill International provides comprehensive program, project, and construction management services for clients across diverse sectors undertaking major construction projects worldwide. Our expertise includes cost engineering and estimating, quality assurance, inspection, scheduling, risk management, and claims avoidance. To learn more about Hill International, please visit our website at

We are committed to delivering exceptional project management services and solutions globally. Whether you are an experienced project manager, engineer, or a recent graduate eager to launch your career in the construction industry, we have opportunities that will both challenge and inspire you.

We are currently looking for a TRAINING COORDINATOR to join our mega WATER - WASTEWATER project in SAUDI ARABIA (Madinah, Qassim, Jeddah, Dammam) . Submit your application in English today at

Join us and be part of a team that's shaping the future of the construction industry!

Qualifications
  1. Minimum 10 years’ of overall work experience in relevant discipline.
  2. Experience and demonstrated ability to conduct training courses using innovative classroom techniques and standard or improvised teaching aids.
  3. Ability to develop training plan for the team.
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Training Coordinator

Dammam Hill Intl.

Posted 1 day ago

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Job Description

Hill International provides comprehensive program, project, and construction management services for clients across diverse sectors undertaking major construction projects worldwide. Our expertise includes cost engineering and estimating, quality assurance, inspection, scheduling, risk management, and claims avoidance. To learn more about Hill International, please visit our website at

We are committed to delivering exceptional project management services and solutions globally. Whether you are an experienced project manager, engineer, or a recent graduate eager to launch your career in the construction industry, we have opportunities that will both challenge and inspire you.

We are currently looking for a TRAINING COORDINATOR to join our mega WATER - WASTEWATER project in SAUDI ARABIA (Madinah, Qassim, Jeddah, Dammam) . Submit your application in English today at

Join us and be part of a team that's shaping the future of the construction industry!

Qualifications
  1. Minimum 10 years’ of overall work experience in relevant discipline.
  2. Experience and demonstrated ability to conduct training courses using innovative classroom techniques and standard or improvised teaching aids.
  3. Ability to develop training plan for the team.
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Training Specialist

Riyadh, Riyadh Delivery Hero Austria

Posted 1 day ago

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Job Description


About the opportunity


  • Design and develop comprehensive training programs tailored to the specific needs, aligned with Hungerstation internal culture, addressing in-house and BPO staff.
  • Incorporate COPC and CIPD best practices and industry standards into training materials and content.
  • Collaborate with subject matter experts to ensure training programs cover all relevant topics, including product knowledge, customer service techniques, and problem-resolution skills.
  • Regularly review and update training materials to reflect the latest industry trends and advancements.
  • Deliver induction program to create a dynamic and engaging onboarding experience for new customer care agents.
  • Introduce interactive and modern training methods, such as e-learning modules, virtual simulations, and gamification, to enhance the induction process.
  • Ensure that the induction program effectively communicates Hungerstation's values, mission, and customer-centric approach.
  • Conduct engaging training sessions for new hires and existing team leaders and agents, utilizing a variety of training techniques and methodologies.
  • Deliver training sessions on topics such as customer service skills, communication, product knowledge and company policies.
  • Foster a positive and inclusive learning environment that encourages active participation and knowledge sharing among trainees.
  • Provide constructive feedback and coaching to agents to support their continuous development and improvement.
  • Collaborate with cross-functional teams to design and execute culture and engagement activities, recognition programs, and employee appreciation events.
  • Collaborate with the Quality Assurance (QA) team to develop performance evaluation criteria and metrics aligned with COPC standards.
  • Assist in monitoring and assessing individual agent performance through regular performance evaluations and coaching sessions.
  • Identify performance gaps and training needs, and develop targeted training interventions to address them.
  • Track and analyze performance data to identify trends, areas of improvement, and opportunities for enhancing customer satisfaction.
  • Develop and deliver training programs on leadership skills, coaching, performance management, and effective communication for call center team leaders.
  • Empower team leaders with training on call center metrics, KPIs, and performance targets to drive team performance and achieve operational goals.
  • Foster a culture of continuous improvement by training team leaders on quality assurance, monitoring, and providing feedback for performance enhancement.
  • Train team leaders in conducting effective team meetings, delivering constructive feedback, and recognizing outstanding performance to support and motivate teams.
  • Collaborate with Operations to optimize call center operations, reduce call handling time, and enhance first-call resolution.
  • Conduct post-training evaluations to assess the effectiveness of training programs and gather feedback from trainees.
  • Analyze training evaluation data and make recommendations for improvements and modifications to training content and methods.
  • Support the professional development of internal trainers (tutors), ensuring they have the necessary resources and skills to deliver effective training programs.

What you need to be successful


  • 1 - 2 years of relevant experience.
  • Proven experience as a Trainer or in a similar training role, preferably within a contact center environment.
  • Knowledge of COPC and CIPD / ATD standards and best practices.
  • Strong understanding of the Saudi market and cultural nuances.
  • Familiarity with modern training methodologies, e-learning platforms, and instructional design principles.
  • Excellent presentation, facilitation, and communication skills.
  • Ability to develop and deliver engaging and interactive training sessions.
  • Basic analytical skills to assess training needs, evaluate performance data, and identify areas for improvement.
  • Passion for learning and staying updated with industry trends and advancements.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Fluency in both written and spoken English and Arabic is a must.
  • Bachelor’s degree in a relevant field is required.


Who we are


Hungerstation is the first Saudi Food delivery App in the region! Established in 2012. Today Hungerstation enables you to browse the largest selection of restaurants and supermarkets in KSA that reach 35,000+ options.
In Hungerstation, we stand for our customers' satisfaction, partners’ loyalty and riders’ wellbeing, in addition to our expansion vision - always aiming higher and moving forward to the utmost levels of service platform.

Hungerstation is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

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Training Specialist

Dammam confidential

Posted 4 days ago

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Job Description

Responsibilities

  • Stay updated on industry trends, best practices, and advancements in training methodologies, integrating relevant innovations into training programs.
  • Remain current on industry trends, exemplary practices, and breakthroughs in training methodologies, incorporating pertinent innovations into training schemes.
  • Work jointly with subject matter authorities to evaluate training necessities, shape course structures, and establish compelling educational content, encompassing presentations, e-learning modules, and practical tasks.
  • Stay informed about industry trends, best methodologies, and advancements in training practices, integrating relevant innovations into training strategies.
  • Evaluate training effectiveness through assessments, surveys, and feedback mechanisms, continuously refining content and methods to enhance the learning experience.
  • Team up with proficient individuals in particular fields to scrutinize training prerequisites, structure curriculum, and produce captivating learning resources, covering presentations, online modules, and experiential learning.
Skills
  • Needs Assessment: Skilled at conducting thorough training needs assessments to identify gaps and develop targeted training programs that align with organizational objectives.
  • Proficient in conducting comprehensive training needs assessments, identifying gaps and tailoring learning programs to meet organizational goals effectively.
  • Proficient in leading dynamic training workshops, using facilitation techniques that encourage active participation and reinforce participants' grasp of the content.
  • Skilled at fostering an interactive learning environment through effective facilitation during training sessions, resulting in heightened participant involvement and understanding.
  • Experienced in the efficient use of Learning Management Systems to facilitate training, ensuring easy content distribution, participant advancement monitoring, and performance analysis.
  • Capable of modifying training techniques to suit the unique needs of each audience, showcasing flexibility and ensuring effective skill acquisition in changing contexts.

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Training Specialist

Bayut

Posted 4 days ago

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Job Description

Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Training Specialist, You will focus on design, deliver, and evaluate impactful learning solutions that support our organizational goals. you will take ownership of developing training materials, facilitating engaging sessions, and measuring learning outcomes to ensure continuous growth and performance improvement.

In this role, you will:

  • Deliver training programs that align with business objectives and employee development needs.
  • Facilitate workshops, classroom sessions, and on-the-job training for employees across all levels.
  • Assess training effectiveness through feedback, assessments, and performance metrics.
  • Partner with managers and stakeholders to identify training needs and propose tailored learning solutions.
  • Prepare training reports and insights to measure ROI and support strategic decision-making.
  • Stay updated with industry best practices, new training methods, and technologies to enhance learning impact.
  • The ability to assess the new hire candidates' skills and qualifications pre-joining

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Training Coordinator

Riyadh, Riyadh Tabby

Posted 5 days ago

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Job Description

Overview

At Tabby, we’re building fast — and we know that behind every great experience is a well-trained team and a smooth operation. That’s where you come in.

As a Training Coordinator, you'll be powering our frontline training programs and ensuring smooth onboarding for all new hires in the KSA office. You’ll work closely with trainers, HR, IT teams to make sure everything - from the trackers to laptop inventory - is on point.

If you're someone who loves structure, thrives on checklists, and knows how to keep things moving behind the scenes, this role is for you.

Role Details
  • Application Deadline: July 31, 2025
  • Department: Training and Quality
  • Employment Type: Internship
  • Location: KSA
  • Workplace type: Onsite
  • Reporting To: Janna Arakelian
Key Responsibilities
  • Coordinate New Hire (NHT) and Non-NHT training programs (refresher, cross-training, functional topics), including batch setup, room booking, tracker creation, and communication.
  • Ensure trainee profiles are correctly set up in internal systems (e.g. Back Office); troubleshoot access issues and raise IT tickets where needed.
  • Manage training calendars: shadowing sessions, QA alignment, MCQs, onboarding communications, and ID setup.
  • Maintain attendance records, prepare payroll inputs (active/inactive), and generate monthly payroll reports for KSA.
  • Launch and monitor LMS courses, collaborate with WFM on scheduling, follow up on completions, and manage reschedules.
  • Onboard new trainers: deliver induction presentations, explain key trackers, and walk through attendance processes.
  • Consolidate batch feedback and generate monthly training performance summaries.
Qualifications
  • Fluent in English and Arabic
  • Proficient in Google Sheets, Slack, and basic LMS platforms
  • Strong organizational and time management skills
  • Detail-oriented with the ability to manage multiple priorities
  • 1–2 years of experience in training coordination/operations
About Tabby

Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region. Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.

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Training Lead

Riyadh, Riyadh Tabby

Posted 5 days ago

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Job Description

On-the-job Training Lead is responsible for enhancing existing agent (live on the floor) performance by analyzing Customer Satisfaction (CSAT) and Quality scores to identify gaps, recommending and delivering targeted training programs, and ensuring exceptional service delivery to our customers.

Application Deadline
July 31, 2025
Department
Training and Quality
Employment Type
Full Time
Location
Egypt
Workplace type
Onsite
Reporting To
Janna Arakelian
Key Responsibilities

  • Performance Analysis : Analyze CSAT, Quality scores and GPT Quality data to identify trends, patterns, and specific areas for improvement across the customer service team.
  • Root Cause Investigation : Conduct root cause analysis to pinpoint underlying reasons for performance gaps and low scores.
  • Targeted Training : Recommend & design training programs and initiatives tailored to address identified performance gaps. Deliver training & conduct follow-up coaching to ensure information is landed.
  • Performance Tracking : Track and report on the effectiveness of training programs and the progress of agents in the Bottom Quartile program and Refreshers, providing actionable insights to management.
  • Bottom Quartile Program Administration for all LOBs : Lead the Bottom Quartile programs for all the LOBs. Help customize them as per the LOB requirement (as opposed to running the same version of BQ in each LOB)
  • Product Expertise : Maintain a thorough understanding of the company’s diverse products and services to ensure training content is accurate, relevant, and up-to-date.

Skills, Knowledge & Expertise

  • Education : Bachelor’s degree in Business, Finance, Education, or a related field.
  • Analytical Expertise : Proven ability to analyze performance metrics (e.g., CSAT, Quality scores) and make actionable recommendations.
  • Communication : Excellent verbal and written communication in English and Arabic, presentation, and interpersonal skills to engage agents and stakeholders effectively.
  • Training Experience : Hands-on experience delivering training sessions and coaching individuals or groups in a professional setting.
  • Organization : Strong organizational and project management skills, with the capacity to manage multiple initiatives in a fast-paced environment.

    Preferred Qualifications

    • Certification in training or customer service (e.g., Certified Customer Service Trainer).
    • Familiarity with CSAT and Quality scoring systems.
    • Knowledge of adult learning principles and instructional design methodologies.

Job Benefits

Experience - 3-5 years of experience in Customer Service as Team Leader / Trainer / Training Lead. Should have worked on assignments aiming to identify knowledge / skills gaps and eliminate defects.

Job Purpose - The purpose of this position is to improve customer service by identifying improvement areas and developing and delivering content that enhances agents knowledge and handling skills.

The effectiveness of the role will be measured by the following metrics:


  • Customer satisfaction score improvement
  • Quality score improvement

About Tabby

Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.

The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.

Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.

Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.

Apply Now

Our Hiring Process

Stage 4:

Technical interview @Tabby

Stage 5:

Assessment

Stage 6:

Final interview @Tabby

Stage 7:

Hired

Stage 1:

Applied

Stage 2:

Review

Stage 3:

HR call @Tabby

Stage 4:

Technical interview @Tabby

Stage 5:

Assessment

Stage 6:

Final interview @Tabby

Stage 7:

Hired

Stage 1:

Applied

Stage 2:

Review

Stage 3:

HR call @Tabby

Stage 4:

Technical interview @Tabby

Stage 5:

Assessment

Stage 6:

Final interview @Tabby

Stage 7:

Hired

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register Your Interest

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Training Coordinator

Riyadh, Riyadh Tabby | تابي

Posted 6 days ago

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Job Description

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Description
At Tabby, we’re building fast — and we know that behind every great experience is a well-trained team and a smooth operation. That’s where you come in.

Application Deadline: 30 September 2025

Department: Training and Quality

Employment Type: Internship

Location: KSA

Reporting To: Janna Arakelian

As a Training Coordinator, you'll be powering our frontline training programs and ensuring smooth onboarding for all new hires in the KSA office. You’ll work closely with trainers, HR, IT teams to make sure everything — from the trackers to laptop inventory — is on point.

If you're someone who loves structure, thrives on checklists, and knows how to keep things moving behind the scenes, this role is for you.

Responsibilities
  • Coordinate New Hire (NHT) and Non-NHT training programs (refresher, cross-training, functional topics), including batch setup, room booking, tracker creation, and communication.
  • Ensure trainee profiles are correctly set up in internal systems (e.g. Back Office); troubleshoot access issues and raise IT tickets where needed.
  • Manage training calendars: shadowing sessions, QA alignment, MCQs, onboarding communications, and ID setup.
  • Maintain attendance records, prepare payroll inputs (active/inactive), and generate monthly payroll reports for KSA.
  • Launch and monitor LMS courses, collaborate with WFM on scheduling, follow up on completions, and manage reschedules.
  • Onboard new trainers: deliver induction presentations, explain key trackers, and walk through attendance processes.
  • Consolidate batch feedback and generate monthly training performance summaries
Qualifications
  • Fluent in English and Arabic
  • Proficient in Google Sheets, Slack, and basic LMS platforms
  • Strong organizational and time management skills
  • Detail-oriented with the ability to manage multiple priorities
  • 1–2 years of experience in training coordination/operations
Job details
  • Seniority level: Internship
  • Employment type: Internship
  • Job function: Human Resources

Get notified about new Training Coordinator jobs in Riyadh, Saudi Arabia .

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