158 Staff Training jobs in Saudi Arabia

For 170 years, Veolia has been a global leader in providing water, energy, and waste management solutions. Serving public authorities and industries across 58 countries, our comprehensive services are essential to human development and sustainable growth. As we progress alongside economic growth and human development, we continuously adapt and innovate, designing solutions that positively impact the environment and conserve resources.

Veolia focuses on local solutions to purify and preserve vital resources, mitigate resource depletion, decarbonize lifestyles and production methods, and adapt to the impacts of climate change.

Our mission is to build a better 21st century, and we proudly identify as #resourcers.

Key figures of Veolia Near and Middle East

• Over 3,600 employees in the Middle East (in addition to the nearly 6,000 employees for Enova, which reports directly to Veolia Africa Middle-East for Facility Management and Energy Efficiency contracts in the region)

• A robust local network across the region, including the UAE, Oman, Qatar, Bahrain, Kuwait, Lebanon, Turkey, Jordan, and Saudi Arabia

• 40 years of sustainable partnerships

In the Middle East, Veolia collaborates with industries, governments, communities, and commercial businesses to deliver innovative and sustainable solutions needed today, while maintaining a vision for tomorrow. Through public-private partnerships and innovative contractual schemes, Veolia is dedicated to achieving measurable results with pragmatic, sustainable environmental solutions.

For more information, please visit ourWebsite

Context

Veolia is the leading regional environmental management company, enjoying a presence since 30 years in Saudi Arabia, with activities for municipal and industrial markets including operations & maintenance in water and waste. With Riyadh’s headquarters and operations in the Eastern and Western regions, our clients and stakeholders benefit from the proximity of our experts across the country.

Main Accountabilities

The primary focus of this role is to ensure the availability of sufficient, competent, and efficient personnel to perform assigned duties and responsibilities, aligning with the Contractor's objectives, budgetary needs, and contractual requirements. This includes overseeing the area of responsibility and ensuring that the Contractor meets all legal requirements related to personnel employment. A key aspect of the role involves supervising the implementation of the Organisational Review and Training Project, which aims to enhance the overall efficiency and effectiveness of the workforce. The position requires a strategic approach to personnel management, balancing the need for skilled staff with budgetary constraints and legal compliance, while also focusing on continuous improvement through organizational review and targeted training initiatives.

Detailed Job Description

• Develop and implement procedures aligned with regulations and contractual requirements
• Define and maintain organizational structure and job descriptions with Management Team
• Review and recommend recruitment processes
• Manage employee tracking and monitoring (visas, medical records, etc.)
• Monitor and report on employee attendance
• Define and supervise training programs
• Coordinate employee evaluations with Management
• Organize training, replacement, and promotion as needed
• Maintain personnel records (CVs, contracts, offer letters, warning letters, training records)
• Handle employee queries, issues, and concerns
• Report personnel-related data to Management (hiring dates, leave, salaries, benefits, visas, accommodation)
• Ensure adherence to company Health, Safety, and Environment policies

Authority:

• Direct reporting to General Director
• Implement policies and procedures delegated by General Director
• Recommend promotions and dismissals based on performance management and investigation
• Accept/reject candidates based on interviews
• Stop any work on-site if found to be unsafe
• Serve as member of Executive Committee

• Bachelor's Degree (BSc) in HR or related fiel, MBA (is a plus)
• Total Experience: 10 to 15 years
• Senior Management Experience: 7 to 10 years
• Skills:
  • Project Management
  • Organizational skills for coordinating team work
  • Computer literacy, especially: Excel - G-Suite-Ability to learn new tools

Personal Attributes

• Strong interpersonal skills
• Fluent in English
• Arabic and French (plus)
• Autonomous and synthetic thinking
• Comfortable with site exposure and regular visits
• High communication skills

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

The preceding description is not designed to be a complete or exhaustive list of all duties and responsibilities that will be carried out by the selected candidate.

Veolia Middle East does not and shall not discriminate in any forms in its recruitment processes.

For 170 years, Veolia has been a global leader in providing water, energy, and waste management solutions. Serving public authorities and industries across 58 countries, our comprehensive services are essential to human development and sustainable growth. As we progress alongside economic growth and human development, we continuously adapt and innovate, designing solutions that positively impact the environment and conserve resources.

Veolia focuses on local solutions to purify and preserve vital resources, mitigate resource depletion, decarbonize lifestyles and production methods, and adapt to the impacts of climate change.

Our mission is to build a better 21st century, and we proudly identify as #resourcers.

Key figures of Veolia Near and Middle East

• Over 3,600 employees in the Middle East (in addition to the nearly 6,000 employees for Enova, which reports directly to Veolia Africa Middle-East for Facility Management and Energy Efficiency contracts in the region)

• A robust local network across the region, including the UAE, Oman, Qatar, Bahrain, Kuwait, Lebanon, Turkey, Jordan, and Saudi Arabia

• 40 years of sustainable partnerships

In the Middle East, Veolia collaborates with industries, governments, communities, and commercial businesses to deliver innovative and sustainable solutions needed today, while maintaining a vision for tomorrow. Through public-private partnerships and innovative contractual schemes, Veolia is dedicated to achieving measurable results with pragmatic, sustainable environmental solutions.

For more information, please visit our Website

Context

Veolia is the leading regional environmental management company, enjoying a presence since 30 years in Saudi Arabia, with activities for municipal and industrial markets including operations & maintenance in water and waste. With Riyadh’s headquarters and operations in the Eastern and Western regions, our clients and stakeholders benefit from the proximity of our experts across the country.

Main Accountabilities

The primary focus of this role is to ensure the availability of sufficient, competent, and efficient personnel to perform assigned duties and responsibilities, aligning with the Contractor's objectives, budgetary needs, and contractual requirements. This includes overseeing the area of responsibility and ensuring that the Contractor meets all legal requirements related to personnel employment. A key aspect of the role involves supervising the implementation of the Organisational Review and Training Project, which aims to enhance the overall efficiency and effectiveness of the workforce. The position requires a strategic approach to personnel management, balancing the need for skilled staff with budgetary constraints and legal compliance, while also focusing on continuous improvement through organizational review and targeted training initiatives.

Detailed Job Description

• Develop and implement procedures aligned with regulations and contractual requirements
• Define and maintain organizational structure and job descriptions with Management Team
• Review and recommend recruitment processes
• Manage employee tracking and monitoring (visas, medical records, etc.)
• Monitor and report on employee attendance
• Define and supervise training programs
• Coordinate employee evaluations with Management
• Organize training, replacement, and promotion as needed
• Maintain personnel records (CVs, contracts, offer letters, warning letters, training records)
• Handle employee queries, issues, and concerns
• Report personnel-related data to Management (hiring dates, leave, salaries, benefits, visas, accommodation)
• Ensure adherence to company Health, Safety, and Environment policies

Authority:

• Direct reporting to General Director
• Implement policies and procedures delegated by General Director
• Recommend promotions and dismissals based on performance management and investigation
• Accept/reject candidates based on interviews
• Stop any work on-site if found to be unsafe
• Serve as member of Executive Committee

• Bachelor's Degree (BSc) in HR or related fiel, MBA (is a plus)
• Total Experience: 10 to 15 years
• Senior Management Experience: 7 to 10 years
• Skills:
  • Project Management
  • Organizational skills for coordinating team work
  • Computer literacy, especially: Excel - G-Suite-Ability to learn new tools

Personal Attributes

• Strong interpersonal skills
• Fluent in English
• Arabic and French (plus)
• Autonomous and synthetic thinking
• Comfortable with site exposure and regular visits
• High communication skills

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

The preceding description is not designed to be a complete or exhaustive list of all duties and responsibilities that will be carried out by the selected candidate.

Veolia Middle East does not and shall not discriminate in any forms in its recruitment processes.

Hill International provides comprehensive program, project, and construction management services for clients across diverse sectors undertaking major construction projects worldwide. Our expertise includes cost engineering and estimating, quality assurance, inspection, scheduling, risk management, and claims avoidance. To learn more about Hill International, please visit our website at

We are committed to delivering exceptional project management services and solutions globally. Whether you are an experienced project manager, engineer, or a recent graduate eager to launch your career in the construction industry, we have opportunities that will both challenge and inspire you.

We are currently looking for a TRAINING COORDINATOR to join our mega WATER - WASTEWATER project in SAUDI ARABIA (Madinah, Qassim, Jeddah, Dammam) . Submit your application in English today at

Join us and be part of a team that's shaping the future of the construction industry!

1. Minimum 10 years’ of overall work experience in relevant discipline.
2. Experience and demonstrated ability to conduct training courses using innovative classroom techniques and standard or improvised teaching aids.
3. Ability to develop training plan for the team.

Hill International provides comprehensive program, project, and construction management services for clients across diverse sectors undertaking major construction projects worldwide. Our expertise includes cost engineering and estimating, quality assurance, inspection, scheduling, risk management, and claims avoidance. To learn more about Hill International, please visit our website at

We are committed to delivering exceptional project management services and solutions globally. Whether you are an experienced project manager, engineer, or a recent graduate eager to launch your career in the construction industry, we have opportunities that will both challenge and inspire you.

We are currently looking for a TRAINING COORDINATOR to join our mega WATER - WASTEWATER project in SAUDI ARABIA (Madinah, Qassim, Jeddah, Dammam) . Submit your application in English today at

Join us and be part of a team that's shaping the future of the construction industry!

1. Minimum 10 years’ of overall work experience in relevant discipline.
2. Experience and demonstrated ability to conduct training courses using innovative classroom techniques and standard or improvised teaching aids.
3. Ability to develop training plan for the team.

Hill International provides comprehensive program, project, and construction management services for clients across diverse sectors undertaking major construction projects worldwide. Our expertise includes cost engineering and estimating, quality assurance, inspection, scheduling, risk management, and claims avoidance. To learn more about Hill International, please visit our website at

We are committed to delivering exceptional project management services and solutions globally. Whether you are an experienced project manager, engineer, or a recent graduate eager to launch your career in the construction industry, we have opportunities that will both challenge and inspire you.

We are currently looking for a TRAINING COORDINATOR to join our mega WATER - WASTEWATER project in SAUDI ARABIA (Madinah, Qassim, Jeddah, Dammam) . Submit your application in English today at

Join us and be part of a team that's shaping the future of the construction industry!

1. Minimum 10 years’ of overall work experience in relevant discipline.
2. Experience and demonstrated ability to conduct training courses using innovative classroom techniques and standard or improvised teaching aids.
3. Ability to develop training plan for the team.

About the opportunity

• Design and develop comprehensive training programs tailored to the specific needs, aligned with Hungerstation internal culture, addressing in-house and BPO staff.
• Incorporate COPC and CIPD best practices and industry standards into training materials and content.
• Collaborate with subject matter experts to ensure training programs cover all relevant topics, including product knowledge, customer service techniques, and problem-resolution skills.
• Regularly review and update training materials to reflect the latest industry trends and advancements.
• Deliver induction program to create a dynamic and engaging onboarding experience for new customer care agents.
• Introduce interactive and modern training methods, such as e-learning modules, virtual simulations, and gamification, to enhance the induction process.
• Ensure that the induction program effectively communicates Hungerstation's values, mission, and customer-centric approach.
• Conduct engaging training sessions for new hires and existing team leaders and agents, utilizing a variety of training techniques and methodologies.
• Deliver training sessions on topics such as customer service skills, communication, product knowledge and company policies.
• Foster a positive and inclusive learning environment that encourages active participation and knowledge sharing among trainees.
• Provide constructive feedback and coaching to agents to support their continuous development and improvement.
• Collaborate with cross-functional teams to design and execute culture and engagement activities, recognition programs, and employee appreciation events.
• Collaborate with the Quality Assurance (QA) team to develop performance evaluation criteria and metrics aligned with COPC standards.
• Assist in monitoring and assessing individual agent performance through regular performance evaluations and coaching sessions.
• Identify performance gaps and training needs, and develop targeted training interventions to address them.
• Track and analyze performance data to identify trends, areas of improvement, and opportunities for enhancing customer satisfaction.
• Develop and deliver training programs on leadership skills, coaching, performance management, and effective communication for call center team leaders.
• Empower team leaders with training on call center metrics, KPIs, and performance targets to drive team performance and achieve operational goals.
• Foster a culture of continuous improvement by training team leaders on quality assurance, monitoring, and providing feedback for performance enhancement.
• Train team leaders in conducting effective team meetings, delivering constructive feedback, and recognizing outstanding performance to support and motivate teams.
• Collaborate with Operations to optimize call center operations, reduce call handling time, and enhance first-call resolution.
• Conduct post-training evaluations to assess the effectiveness of training programs and gather feedback from trainees.
• Analyze training evaluation data and make recommendations for improvements and modifications to training content and methods.
• Support the professional development of internal trainers (tutors), ensuring they have the necessary resources and skills to deliver effective training programs.

What you need to be successful

• 1 - 2 years of relevant experience.
• Proven experience as a Trainer or in a similar training role, preferably within a contact center environment.
• Knowledge of COPC and CIPD / ATD standards and best practices.
• Strong understanding of the Saudi market and cultural nuances.
• Familiarity with modern training methodologies, e-learning platforms, and instructional design principles.
• Excellent presentation, facilitation, and communication skills.
• Ability to develop and deliver engaging and interactive training sessions.
• Basic analytical skills to assess training needs, evaluate performance data, and identify areas for improvement.
• Passion for learning and staying updated with industry trends and advancements.
• Ability to work effectively in a fast-paced, dynamic environment.
• Fluency in both written and spoken English and Arabic is a must.
• Bachelor’s degree in a relevant field is required.

Who we are

Hungerstation is the first Saudi Food delivery App in the region! Established in 2012. Today Hungerstation enables you to browse the largest selection of restaurants and supermarkets in KSA that reach 35,000+ options.
In Hungerstation, we stand for our customers' satisfaction, partners’ loyalty and riders’ wellbeing, in addition to our expansion vision - always aiming higher and moving forward to the utmost levels of service platform.

Hungerstation is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Company: Nesma & Partners

To provide support to the Training & Development unit at Nesma & Partners, by identifying training needs, designing, and delivering training programs, and evaluating their effectiveness, in support of cultivating programs that align with the organization’s strategic objectives, and in Kingdom regulatory frameworks.

• Follow all relevant Human Resources processes, policies, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
• Demonstrate compliance with the organization’s values and ethics at all times to support the establishment of a value-driven culture within the organization.

• Coordinate logistics for training sessions and orientation, including document preparation (manuals, worksheets, questionnaires, support materials), personnel & equipment allocation, and location booking, to facilitate effective learning.
• Schedule and communicate training session location and requirements to all participants, ensuring clear and timely transfer of information prior to its commencement.
• Maintain a database of all training courses and participants for effective data management.
• Produce and distribute training certificates upon completion, providing attendees with records of their participation.
• Assist in consolidating the annual training budget to support Nesma & Partners' future capabilities and needs.
• Support KPI development and delivery by overseeing human resources information systems and daily procedures.
• Evaluate and report on the ROI of trainings to track progress and identify areas for improvement.

• Contribute to the identification of opportunities for system, process, and practice improvements, considering global standards, productivity, and cost reduction.

• Conduct all activities safely and responsibly, in compliance with internal policies and guidelines.

Assist in preparing timely and accurate reports to meet department standards and policies.

• Education: Bachelor's in Business Administration or related field.
• Experience: 4 years of relevant experience in similar roles.

• Data Management, Stakeholder Management, Employee Engagement, Curriculum Design, Training Program Development, Adherence to Learning Objectives, Technology Integration, Regulatory Compliance.

• Master's in Human Resources, Business Administration, or related field.
• SHRM-CP or similar HR certifications.

• Experience in the EPC industry.
• Customer Focus, Decision Quality, Innovation, Action Orientation, Accountability, Collaboration, Effective Communication, Self-Development, Adaptability.

Direct message the job poster from Premium Food Company Ltd.

Job Summary:

We are looking for a passionate and experienced Training Specialist with a background in the Food & Beverage (F&B)/ Hospitality industry. The ideal candidate must be an Arabic speaker with a strong knowledge of restaurant operations, product knowledge, customer service, and delivering memorable guest experiences. This role will be responsible for designing, conducting, and evaluating training programs to ensure team members are well-equipped to perform at the highest standards.

Key Responsibilities:

• Design and deliver training programs for front-of-house and back-of-house restaurant staff.
• Conduct onboarding sessions for new hires with a focus on service excellence and brand standards.
• Develop training materials, SOPs, and modules for product knowledge and service delivery.
• Conduct role-play sessions and interactive workshops to enhance customer service and communication skills.
• Evaluate employee performance post-training and provide constructive feedback.
• Work closely with restaurant managers to identify training needs and develop tailored programs.
• Ensure training programs align with company objectives and guest experience goals.
• Monitor and measure the effectiveness of training programs and implement improvements.
• Act as a brand ambassador and uphold company values in every training session.

Requirements:

• Minimum 3 years of experience in training within the restaurant or F&B industry .
• Fluent in Arabic (spoken and written); English proficiency is a plus.
• Strong knowledge of restaurant operations and service standards.
• Excellent presentation, facilitation, and communication skills.
• Passion for guest service, hospitality, and creating memorable experiences.
• Ability to work independently and manage multiple training sessions across different locations.
• Proficiency in MS Office and training platforms is an advantage.

Preferred Qualifications:

• Certification in Training & Development or Hospitality Management.
• Previous experience working with international or high-end F&B brands.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Training
• Industries Restaurants and Hospitality

Referrals increase your chances of interviewing at Premium Food Company Ltd. by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.