280 IT Technician jobs in Riyadh

Abacus Technology is seeking a Help Desk Technicianto provide technical support for the U.S. military in the Kingdom of Saudi Arabia (KSA). This is a full-time OCONUS position.

• Serve as the first point of contact for customers seeking technical assistance over the phone or via email: interacts with (e.g., thoroughly interviews or questions) the end-users to identify a variety of issues related to desktops, laptops, printers, and servers, or network connectivity.
• Provide initial technical assistance and support for incoming queries and issues for configuring and troubleshooting Microsoft operating systems, approved software applications (both COTS and proprietary), VPNs, CAC logins, various peripherals, and PCs (HP/Dell), to include trouble shooting using remote desktop connections, if applicable.
• Create trouble tickets in the appropriate incident and request system (e.g., on the specified designated classified network) to include the pertinent detailed information necessary to accurately identify and resolve all incidents and requests within established service level agreements (SLAs).
• Maintain desktops; configure laptops; and, create and/or modify user accounts, grant SharePoint page access, and share drive file permissions.
• Monitor and resolve issues to completion using the ticketing tracking systems.
• Escalate all advanced issues to senior-level technicians, engineers, or SMEs.
• Follow-up and/or update the customer with status information, when applicable.
• Resolve and close trouble tickets.

2-3 years' IT experience in a help desk or technical support role. Bachelor's degree in a related field. Must hold a CompTIA Security+ CE (DoD 8570 IAT Level II) certification. Solid customer service skills, strong communication skills, and the ability to demonstrate professionalism on a consistent basis. In-depth knowledge of MS Windows OS, MS Office Professional, and browser configuration. 2-3 years supporting various software applications, and troubleshooting various makes and types of printers, and PC hardware. Familiarity with a trouble ticket system such as ServiceNow, ITSM Remedy or above, or a similar tracking tool. Basic knowledge of TCP/IP, WINS, and DNS. Experience with VTC setup and configuration is a plus. Must be able to communicate technical information in a non-technical manner to the customers, when applicable; and, when creating trouble tickets, must be able to translate non-technical information into more technical terms for SMEs. Must be a US Citizen with an active Secret clearance.

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

EOE/M/F/Vet/Disabled

Qiddiya Investment Company is seeking an enthusiastic and customer-focused Specialist - Help Desk to join our IT support team. The Help Desk Specialist will be the first point of contact for internal users seeking assistance with IT-related inquiries, problems, and issues. Your role will be crucial in ensuring that our employees receive timely and effective support, thereby enhancing the overall productivity of the organization.

• Provide first-level technical support for hardware, software, and network-related inquiries.
• Respond promptly to help desk tickets and phone calls, documenting all interactions in the ticketing system.
• Diagnose and troubleshoot issues related to desktops, laptops, printers, and peripheral devices.
• Assist users with application software and business software issues.
• Escalate complex issues to senior support staff as necessary while ensuring timely follow-ups.
• Maintain an organized, up-to-date knowledge base of common issues and solutions for staff reference.
• Support the onboarding and offboarding of employees by preparing IT equipment and ensuring proper access to systems.
• Conduct training sessions for users on new software and tools when applicable.
• Proactively identify areas for improvement in help desk processes and recommend enhancements.

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 1-2 years of experience in a help desk or technical support role.
• Strong troubleshooting skills and the ability to effectively communicate technical information to non-technical users.
• Familiarity with common operating systems (Windows, MacOS) and software applications.
• Excellent interpersonal and customer service skills.
• Ability to manage multiple tasks and work in a fast-paced environment.

Comprehensive benefits package

Qiddiya Investment Company is seeking an enthusiastic and customer-focused Specialist - Help Desk to join our IT support team. The Help Desk Specialist will be the first point of contact for internal users seeking assistance with IT-related inquiries, problems, and issues. Your role will be crucial in ensuring that our employees receive timely and effective support, thereby enhancing the overall productivity of the organization.

• Provide first-level technical support for hardware, software, and network-related inquiries
• Respond promptly to help desk tickets and phone calls, documenting all interactions in the ticketing system
• Diagnose and troubleshoot issues related to desktops, laptops, printers, and peripheral devices
• Assist users with application software and business software issues
• Escalate complex issues to senior support staff as necessary while ensuring timely follow-ups
• Maintain an organized, up-to-date knowledge base of common issues and solutions for staff reference
• Support the onboarding and offboarding of employees by preparing IT equipment and ensuring proper access to systems
• Conduct training sessions for users on new software and tools when applicable
• Proactively identify areas for improvement in help desk processes and recommend enhancements

• Bachelor's degree in Information Technology, Computer Science, or a related field
• 1-2 years of experience in a help desk or technical support role
• Strong troubleshooting skills and the ability to effectively communicate technical information to non-technical users
• Familiarity with common operating systems (Windows, macOS) and software applications
• Excellent interpersonal and customer service skills
• Ability to manage multiple tasks and work in a fast-paced environment

Comprehensive benefits package

• Entry level

• Full-time

• Other

• IT Services and IT Consulting

Get notified about new Help Desk Specialist jobs in Riyadh, Riyadh, Saudi Arabia.

Qiddiya Investment Company is seeking an enthusiastic and customer-focused Specialist - Help Desk to join our IT support team. The Help Desk Specialist will be the first point of contact for internal users seeking assistance with IT-related inquiries, problems, and issues. Your role will be crucial in ensuring that our employees receive timely and effective support, thereby enhancing the overall productivity of the organization.

• Provide first-level technical support for hardware, software, and network-related inquiries.
• Respond promptly to help desk tickets and phone calls, documenting all interactions in the ticketing system.
• Diagnose and troubleshoot issues related to desktops, laptops, printers, and peripheral devices.
• Assist users with application software and business software issues.
• Escalate complex issues to senior support staff as necessary while ensuring timely follow-ups.
• Maintain an organized, up-to-date knowledge base of common issues and solutions for staff reference.
• Support the onboarding and offboarding of employees by preparing IT equipment and ensuring proper access to systems.
• Conduct training sessions for users on new software and tools when applicable.
• Proactively identify areas for improvement in help desk processes and recommend enhancements.

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 1-2 years of experience in a help desk or technical support role.
• Strong troubleshooting skills and the ability to effectively communicate technical information to non-technical users.
• Familiarity with common operating systems (Windows, MacOS) and software applications.
• Excellent interpersonal and customer service skills.
• Ability to manage multiple tasks and work in a fast-paced environment.

Comprehensive benefits package

Overview

Senior Consultant Recruitment @ UNISON | Recruitment Expert | Domestic & International Recruitment Sourcing

Direct message the job poster from UNISON INTERNATIONAL CONSULTING (The Recruitment Company).

• Assist technicians in marine outboard repair, support maintenance operations, manage tools and parts, and work as part of a team to ensure efficient service.
• Perform maintenance, troubleshooting, and repair of outboard/inboard motors, ensuring optimal performance and reliability.
• Lead a team of technicians, oversee diagnostics, maintenance, and repairs, ensuring high-quality service and efficient team operations.
• Support technicians with schooling and training related to marine electrics/engines, basic mechanical aptitude, and safety practices.

• School diploma, interest in marine electrics/engines, basic mechanical aptitude, physical stamina, attention to detail, organizational and communication skills, familiarity with hand tools.
• High school diploma, technical training/certification, knowledge of outboard/inboard engines, diagnostic skills, problem-solving, precision, and effective communication.
• Lead Technician: High school diploma (technical certification preferred), proven experience in marine engines, leadership and team management, strong diagnostic and troubleshooting skills, communication, physical stamina, and adherence to safety protocols.

If you are passionate about marine mechanics and want to grow in a dynamic team environment, apply now !

Interested candidates can apply via LinkedIn or send their CV directly to: or WhatsApp

• Seniority level : Associate
• Employment type : Full-time
• Job function : Industries - Maritime Transportation and Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at UNISON INTERNATIONAL CONSULTING (The Recruitment Company) by 2x.

Get notified about new Technician jobs in Riyadh, Saudi Arabia .

Al Kharj, Riyadh, Saudi Arabia 6 hours ago

Overview

An AV Technician is responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience while troubleshooting issues and providing solutions.

As an AV Technician, you will be responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience. An AV Technician will also be required to troubleshoot technical issues and provide solutions to meet guest requirements. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Meet and exceed customer expectations consistently
• Set up audio, video and lighting to meet requirements
• Troubleshoot technical issues, pinpoint faults, and offer remedies during events
• Work closely with the Conference and Banqueting team
• Comply with hotel security, fire regulations and all health and safety legislation
• Knowledge of front of house equipment and property management systems
• Attend appropriate training courses when required
• Ensure compliance of brand standards
• Assist other departments wherever necessary and maintain good working relationships
• Be environmentally aware

An AV Technician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Knowledge and experience of computer-based programs and the installation of IT equipment
• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in similar role in the hotel/leisure/retail sector
• Knowledge of Video Conferencing, trussing, and rigging

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Overview

An AV Technician is responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience while troubleshooting issues and providing solutions.

As an AV Technician, you will be responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience. An AV Technician will also be required to troubleshoot technical issues and provide solutions to meet guest requirements. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Meet and exceed customer expectations consistently
• Set up audio, video and lighting to meet requirements
• Troubleshoot technical issues, pinpoint faults, and offer remedies during events
• Work closely with the Conference and Banqueting team
• Comply with hotel security, fire regulations and all health and safety legislation
• Knowledge of front of house equipment and property management systems
• Attend appropriate training courses when required
• Ensure compliance of brand standards
• Assist other departments wherever necessary and maintain good working relationships
• Be environmentally aware

An AV Technician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Knowledge and experience of computer-based programs and the installation of IT equipment
• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in similar role in the hotel/leisure/retail sector
• Knowledge of Video Conferencing, trussing, and rigging

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!