65 Cybersecurity Specialist jobs in Riyadh

Overview

Help AG is looking for a talented and experienced Cybersecurity Specialist to join our Support Center team in KSA. This role focuses on break-and-fix support for cybersecurity products, including troubleshooting incidents, resolving technical issues, and delivering high-quality solutions to customers.

The ideal candidate will have hands-on expertise with:

• Palo Alto Networks firewalls
• F5 Application Delivery Controllers
• Fortinet solutions
• OPSWAT
• Other related cybersecurity technologies

• Provide L2/L3 break-and-fix support for cybersecurity products including Palo Alto Firewalls, F5 devices, and related solutions.
• Troubleshoot and resolve configuration issues, hardware/software faults, and performance bottlenecks.
• Manage product tickets in line with defined SLAs, escalating to vendors when necessary.
• Perform root cause analysis (RCA) for recurring incidents and recommend preventive measures.
• Document incidents, troubleshooting steps, and resolutions in the Support Knowledge Base.
• Collaborate with internal teams and vendors to ensure timely resolution and service quality.
• Participate in 24x7 on-call rotations as required for critical issue handling.
• Provide technical guidance and best product practices to customers and internal teams.

• Bachelor’s degree in Computer Science, Information Security, or related field.
• Relevant certifications (preferred):

• Palo Alto (PCNSE/PCNSA)
• F5 Certified Administrator / Specialist
• CISSP, CISM, CISA, CCNP Security (advantageous)

• 2–5 years of experience in cybersecurity support, SOC, or NOC environments.
• Proven hands-on experience with:

• Palo Alto firewalls (policies, NAT, VPN, Panorama).
• F5 load balancers and WAF (LTM, ASM, iRules, SSL offloading).
• Security technologies (IPS/IDS, VPN, proxy, SSL inspection).

• Strong understanding of networking protocols (TCP/IP, DNS, HTTP/HTTPS, BGP, OSPF).
• Strong analytical and problem-solving skills.
• Ability to work under pressure and meet SLA-driven timelines.
• Excellent communication in Arabic and English .
• Strong customer service orientation.

• Health insurance with one of the leading global providers for medical insurance.
• Career progression and growth through challenging projects and work.
• Employee engagement and wellness campaigns activities throughout the year.
• Tailored training & development program.

Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.

Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.

Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.

With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.

Job Title: Cybersecurity Specialist

Contract Type: Full-Time

• Bachelor’s degree in Cybersecurity or a related field from a recognized Saudi university.
• 1–3 years of practical experience in cybersecurity or information security.
• Familiarity with international standards and frameworks such as ISO 27001 and NIST Cybersecurity Framework .
• Knowledge of network security tools and incident management processes.

• Monitor and analyze security threats across systems and networks.
• Implement cybersecurity policies and procedures, ensuring compliance.
• Participate in vulnerability assessments and penetration testing activities.
• Respond to and document security incidents.

Job Title: Cybersecurity Specialist

Contract Type: Full-Time

• Bachelor’s degree in Cybersecurity or a related field from a recognized Saudi university.
• 1–3 years of practical experience in cybersecurity or information security.
• Familiarity with international standards and frameworks such as ISO 27001 and NIST Cybersecurity Framework .
• Knowledge of network security tools and incident management processes.

• Monitor and analyze security threats across systems and networks.
• Implement cybersecurity policies and procedures, ensuring compliance.
• Participate in vulnerability assessments and penetration testing activities.
• Respond to and document security incidents.

” The Job Description”

1. Implement the requirements of the Personal Data Protection Law and its executive regulations.
2. Develop and update data protection policies and procedures in accordance with national regulations.
3. Assess the current state of data governance and provide appropriate recommendations.
4. Raise awareness of data protection within the organization through workshops and training programs.
5. Monitor compliance and submit periodic reports on actions taken and any violations identified.
6. Maintain continuous coordination with the National Data Management Office and relevant regulatory bodies.
7. Stay updated on legal and regulatory developments in data protection and update policies accordingly.

Requirements:

• Bachelor’s or Master’s degree in Information Systems, Cybersecurity, Law, or a related field.
• A minimum of 10 years of practical experience in data protection, privacy, or information security.
• Advanced knowledge of Saudi data protection laws, particularly the Personal Data Protection Law.
• Professional certifications in the field such as CIPP, CIPM, ISO 27701, or equivalent.
• Strong communication skills and the ability to provide high-level advisory services.
• Proficiency in Arabic (written and spoken); English is a plus.

Tagged as: cipm , cipp , ISO

Job Role: The Cybersecurity Excellence Quality Analyst ensures the highest quality standards across our Cybersecurity services and initiatives. This role oversees the performance of Cybersecurity services and projects, ensuring alignment with organizational goals and industry standards. Combining quality assurance with creative report and presentation design, the analyst will highlight sector achievements, project outcomes, and future initiatives. They will monitor Cybersecurity service execution, identify improvement areas, and implement corrective actions, while producing dynamic reports and presentations to communicate successes, key metrics, and strategic goals to internal and external stakeholders.

• Collaborate with Cybersecurity divisions to establish and maintain quality controls that meet or exceed industry standards.
• Monitor and analyze the performance of Cybersecurity projects managed by the Cybersecurity Excellence team.
• Conduct regular audits of ongoing Cybersecurity projects to ensure adherence to quality standards & timelines.
• Develop corrective actions, solutions, and improvements for any identified quality issues within Cybersecurity services and projects.
• Identify the root causes of quality problems in both services and Cybersecurity projects, coordinating corrective actions as necessary.
• Ensure compliance with Cybersecurity operations licenses and support contracts by tracking, logging, and ensuring timely renewals.
• Research, compile, and prepare materials related to Quality Control activities to enhance service and project delivery.
• Monitor Cybersecurity services and projects to detect potential gaps or malfunctions early in the process.
• Work closely with internal teams to improve customer satisfaction by ensuring high-quality, reliable Cybersecurity services.
• Maintain consistent alignment with the Cybersecurity Excellence team to ensure all projects meet quality expectations.
• Monitor and oversee the quality of cybersecurity projects managed by the Cybersecurity Excellence team, ensuring they meet established quality standards, timelines, and objectives.
• Develop and maintain project-specific quality assurance metrics to track progress and quality.
• Review project documentation (e.g., project plans, post-implementation reviews) to ensure consistency with quality standards and accurate reporting.
• Provide quality oversight for all critical phases of cybersecurity projects, including planning, execution, and closure.
• Conduct post-project evaluations to assess the quality of deliverables and identify areas for future improvements in projects.
• Create engaging, creative reports and presentations that highlight sector achievements, project results, and key events, designed to captivate diverse audiences.
• Collaborate with senior leadership to ensure messaging and visuals in reports align with company objectives and communicate impactful insights.

• Bachelor’s degree in Cybersecurity, Information Technology, Business, or related field (or equivalent experience).
• Strong knowledge of Cybersecurity frameworks, standards, and best practices.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment and manage multiple priorities.
• Expertise in creating creative reports and presentations.
• Understanding of cybersecurity services, security metrics, and compliance requirements.
• At least 4 years of experience in a Quality Assurance role, preferably within the Cybersecurity services industry.
• Proven experience in monitoring and ensuring the quality of Cybersecurity services and operations.
• Extensive experience in developing and delivering creative, data-driven reports and presentations, with a strong ability to simplify complex information and communicate it effectively to diverse audiences (e.g., internal teams & Senior leadership).
• Expertise in creating dynamic presentations that engage stakeholders and highlight key performance metrics, sector achievements, and project outcomes using tools like PowerPoint, Power BI, Tableau, or similar platforms.
• Experience in visualizing and presenting cybersecurity data in a compelling and clear manner, making complex technical information accessible to non-technical stakeholders.
• Experience with quality assurance tools (e.g., Jira, automated testing tools) is a plus

• Entry level

• Full-time

• Information Technology

• Telecommunications

The Cybersecurity GRC (Governance, Risk, and Compliance) Specialist is responsible for developing, implementing, and maintaining the organization’s cybersecurity governance framework, risk management processes, and compliance programs. This role ensures that security policies, standards, and procedures are aligned with regulatory requirements and industry best practices, while supporting business objectives and minimizing cyber risks.

• Develop, implement, and maintain cybersecurity governance frameworks, policies, and procedures.
• Conduct risk assessments to identify, evaluate, and mitigate information security risks across systems, processes, and vendors.
• Monitor and ensure compliance with relevant laws, regulations, and standards (e.g., ISO 27001).
• Collaborate with internal teams to ensure security controls are designed, implemented, and operating effectively.
• Prepare and deliver compliance reports, risk assessments, and audit findings to management.
• Support internal and external audits by providing documentation, evidence, and remediation plans.
• Provide guidance and training to employees on security policies and compliance requirements.
• Stay updated on emerging cybersecurity regulations, threats, and best practices.
• Assist in incident response planning and ensure governance and compliance aspects are addressed.
• Work closely with stakeholders to integrate GRC considerations into strategic and operational decision-making.

• Bachelor’s degree in Cybersecurity, Information Technology, or a related field (Master’s preferred).
• Professional certifications such as CISSP, CISM, CRISC, ISO 27001 Lead Implementer/Auditor, or equivalent are a plus.
• 2+ years of experience.

• Seniority: Mid-Senior level
• Employment type: Full-time
• Job function: Consulting, Information Technology, and Strategy/Planning
• Industries: IT System Custom Software Development, Technology, Information and Media, and Computer and Network Security

• On-site
• Integration - Client Site

Help AG is looking for a talented and experienced Cybersecurity Integration Specialist who will be responsible for the secure design and seamless integration of cybersecurity technologies and solutions within critical electricity infrastructure. This role requires a strong understanding of OT (Operational Technology) and IT convergence, with a focus on safeguarding power generation, transmission, and distribution environments from cyber threats. The specialist will lead integration activities, ensuring that all systems comply with sector-specific regulations and operate with maximum security and efficiency.

Responsibilities:

Conduct integration assessments within electricity and utility environments to ensure cybersecurity solutions are aligned with operational and regulatory requirements.

Perform detailed site surveys across substations, control centers, and grid environments to assess infrastructure readiness and identify integration challenges.

Develop and deliver High-Level Designs (HLD) and Low-Level Designs (LLD) for secure integration of ICS/SCADA security solutions.

Prepare and evaluate technical components of RFPs , ensuring they reflect cybersecurity best practices and energy sector compliance mandates (e.g., NCA, NIST, IEC 62443).

Conduct and document Proof of Concept (POC) engagements to validate the performance and effectiveness of proposed integration solutions.

Collaborate with utility clients, engineering teams, and vendors to drive successful end-to-end deployment of cybersecurity technologies.

Provide expert-level troubleshooting and hands-on support during implementation and integration phases.

Execute FAT , SAT , and UAT testing to verify that deployed solutions meet functional, performance, and security criteria.

Ensure integration efforts minimize operational disruption and adhere to energy sector safety, availability, and reliability standards.

Qualifications & Skills:

Bachelor’s degree in computer science , Cybersecurity , Electrical Engineering , or a related technical field.

Minimum of 1-5 years of hands-on experience in cybersecurity integration, preferably within the energy or critical infrastructure sector.

Solid understanding of IT/OT/ICS environments, SCADA systems, and protocols (e.g., Modbus, DNP3, IEC 61850).

Experience developing HLD/LLD and performing FAT/SAT/UAT in utility or industrial environments.

Strong knowledge of regulatory and compliance frameworks applicable to the energy sector, such as NCA ECC , NIST , and IEC 62443 .

Strong knowledge of regulatory and compliance frameworks applicable to the energy sector, such as NCA ECC , NIST , and IEC 62443 .

Excellent communication and stakeholder engagement skills, particularly in high-availability and safety-critical environments.

Professional certifications such as CCNP , PCNSE , NSE , VCP , Security+ , or energy-specific credentials (e.g., GICSP , ISA/IEC 62443 ) are highly desirable.

Willingness and ability to travel across the Kingdom to support energy sector clients and field deployments.

Prior experience with NOC/SOC integration for utilities.

Experience working with national utilities, transmission system operators, or independent power producers.

Familiarity with cloud and edge security models applicable to smart grids and distributed energy resources (DERs).

Health insurance with one of the leading global providers for medical insurance.

Career progression and growth through challenging projects and work.

Employee engagement activities throughout the year

Exposure to multiple client environments/architectures and multi-vendor security controls and technologies.

Tailored training & development program

About Us:

Help AG is the cyber security arm of e& enterprise and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.

Present in the Middle East since 2004, Help AG was strategically acquired by Etisalat group in Feb 2020, hence creating a cyber security and digital transformation powerhouse in the region.

Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cyber security focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.

• On-site
• Integration - Client Site

Help AG is looking for a talented and experienced Cybersecurity Integration Specialist who will be responsible for the secure design and seamless integration of cybersecurity technologies and solutions within critical electricity infrastructure. This role requires a strong understanding of OT (Operational Technology) and IT convergence, with a focus on safeguarding power generation, transmission, and distribution environments from cyber threats. The specialist will lead integration activities, ensuring that all systems comply with sector-specific regulations and operate with maximum security and efficiency.

Responsibilities:

Conduct integration assessments within electricity and utility environments to ensure cybersecurity solutions are aligned with operational and regulatory requirements.

Perform detailed site surveys across substations, control centers, and grid environments to assess infrastructure readiness and identify integration challenges.

Develop and deliver High-Level Designs (HLD) and Low-Level Designs (LLD) for secure integration of ICS/SCADA security solutions.

Prepare and evaluate technical components of RFPs , ensuring they reflect cybersecurity best practices and energy sector compliance mandates (e.g., NCA, NIST, IEC 62443).

Conduct and document Proof of Concept (POC) engagements to validate the performance and effectiveness of proposed integration solutions.

Collaborate with utility clients, engineering teams, and vendors to drive successful end-to-end deployment of cybersecurity technologies.

Provide expert-level troubleshooting and hands-on support during implementation and integration phases.

Execute FAT , SAT , and UAT testing to verify that deployed solutions meet functional, performance, and security criteria.

Ensure integration efforts minimize operational disruption and adhere to energy sector safety, availability, and reliability standards.

Qualifications & Skills:

Bachelor’s degree in computer science , Cybersecurity , Electrical Engineering , or a related technical field.

Minimum of 1-5 years of hands-on experience in cybersecurity integration, preferably within the energy or critical infrastructure sector.

Solid understanding of IT/OT/ICS environments, SCADA systems, and protocols (e.g., Modbus, DNP3, IEC 61850).

Experience developing HLD/LLD and performing FAT/SAT/UAT in utility or industrial environments.

Strong knowledge of regulatory and compliance frameworks applicable to the energy sector, such as NCA ECC , NIST , and IEC 62443 .

Strong knowledge of regulatory and compliance frameworks applicable to the energy sector, such as NCA ECC , NIST , and IEC 62443 .

Excellent communication and stakeholder engagement skills, particularly in high-availability and safety-critical environments.

Professional certifications such as CCNP , PCNSE , NSE , VCP , Security+ , or energy-specific credentials (e.g., GICSP , ISA/IEC 62443 ) are highly desirable.

Willingness and ability to travel across the Kingdom to support energy sector clients and field deployments.

Prior experience with NOC/SOC integration for utilities.

Experience working with national utilities, transmission system operators, or independent power producers.

Familiarity with cloud and edge security models applicable to smart grids and distributed energy resources (DERs).

Health insurance with one of the leading global providers for medical insurance.

Career progression and growth through challenging projects and work.

Employee engagement activities throughout the year

Exposure to multiple client environments/architectures and multi-vendor security controls and technologies.

Tailored training & development program

About Us:

Help AG is the cyber security arm of e& enterprise and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.

Present in the Middle East since 2004, Help AG was strategically acquired by Etisalat group in Feb 2020, hence creating a cyber security and digital transformation powerhouse in the region.

Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cyber security focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.