29 Hardware jobs in Riyadh

Join to apply for the Python Software Engineer - Ubuntu Hardware Certification Team role at Canonical

Join to apply for the Python Software Engineer - Ubuntu Hardware Certification Team role at Canonical

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Canonical is hiring a Python Software Engineer to join the Certification team, who make the tools which enable us to know that a desktop, laptop, server or IoT device is working properly. We work at the interface of hardware and software, so the ideal candidate is a Python developer familiar with hardware.

The Certification team develops the tools needed to certify hardware as working with Ubuntu Core as well as Ubuntu Desktop and Server: design hardware which can be used to probe devices independently, and frameworks for software tests that check every aspect of Ubuntu on that hardware.

This is an excellent opportunity for someone who wants to have a meaningful impact for adoption of Linux across multiple device categories and industries. Canonical offers a fun, fast-paced team environment and a career full of learning and development opportunities. This team is centered in EMEA time zones, and works with colleagues on related teams in both the Americas and APAC.

We work together with silicon companies, OEMs, ODMs and teams within Canonical to ensure a smooth, secure out of the box Ubuntu experience, with success in this role leading to a great Ubuntu experience being offered on more and more devices.

Role description

We are looking for a self-motivated software engineer with experience developing in Python, to work on test automation tools or Linux based embedded hardware. This role offers an exciting opportunity to push the industry forward by enabling entirely new Linux based hardware testing capabilities, scaling up hardware certification efforts and allowing for deeper test coverage.

The role involves the development and maintenance of Canonical's open source certification tools, supporting the creation of hardware solutions for test automation, and automating our existing processes. We seek out continuous process and tooling improvements as part of expanding the certification test suites, ultimately to improve the quality of Linux experience felt by millions of Linux end users.

Key responsibilities

• Maintain and develop new features to our Python based test automation tools like Checkbox, used by both in-house teams and industry partners.
• Invent new ways to enable remote, automated testing.
• Help build the software counterpart to in-house designed testing hardware to help test device enablement (graphics, hotplug, bluetooth, etc).
• Write functional and performance tests to support hardware enablement and to protect from regressions.
• Participate in meetings involving international travel 2-3 times per year.
  
  

• Knowledge of Python programming language.
• Quality oriented, pragmatic approach to software design and implementation.
• Interest in test automation methodologies.
• Previous experience working with Ubuntu or other Linux distributions.
• Ability to be productive in a globally distributed team.
  
  

• Passion for tinkering: you are a maker.
• Experience working in an agile environment.
• Hardware testing experience, for example in the IoT space.
• Familiarity with the C programming language.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Software Development

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Join to apply for the Linux Engineering Manager - Optimisation for Latest Hardware role at Canonical

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Join to apply for the Linux Engineering Manager - Optimisation for Latest Hardware role at Canonical

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Lead an engineering team that partners with the Linux engineers of a major silicon company, and works across the full Linux stack from kernel to GUI, to optimise Ubuntu, the world's most widely used Linux desktop and server, for the latest silicon.

The role is a fast-paced, problem-solving role that's challenging yet very exciting. The right candidate must be resourceful, articulate, and able to deliver on a wide variety of solutions across PC and IoT technologies. Our teams partner with specialist engineers from major silicon companies to integrate next-generation features and performance enhancements for upcoming hardware.

As a Partner Engineering Manager at Canonical your role is to manage relationships with our key technology partners by ensuring timely delivery on agreed project milestones. Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop strong engineers, positively influence the culture, facilitate technical delivery, and work with your team on strategy and execution.

What you'll do

• Lead a team of distributed engineers to design and implement the best Ubuntu integration for the latest IoT and server-class hardware platforms and software stacks
• Engage with commercial partners to deliver a delightful, optimised, first class Ubuntu experience on their platforms
• Develop your team through coaching, mentoring, leading by example, and feedback
• Oversee commercial engagements and support timely delivery on agreed project milestones
• Ensure an ongoing commitment to strict quality and reliability standards
• Engage with other teams at Canonical to ensure alignment on product architecture and roadmaps
• Work from home with global travel up to twice a year for up to two weeks
  
  

• You have worked with Linux distributions, debian packaging and high performance, server-class hardware
• You have experience working directly with customers, resolving their technical issues, interpreting their business challenges and effectively communicating how your solution will meet their needs
• You have demonstrated experience managing or leading a team of software engineers
• You have understanding of agile software development methodologies
• You collaborate effectively across multiple internal teams, building trust and delivering results
• You have effective communications skills in English, both written and oral
• You have a bachelor's (or equivalent university level) degree, preferably in a technology field
  
  

• Learning and Development opportunities
• Annual Compensation Review
• Recognition Rewards
• Annual Leave
• Priority Pass for travel
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Software Development

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Join to apply for the Technical Support Engineer role at OPSWAT .

OPSWAT, a global leader in IT, OT, and ICS cybersecurity, delivers an end-to-end platform that helps public and private sector organizations protect their networks, devices, and ensure compliance. Over 20 years, OPSWAT has earned the trust of more than 1,700 organizations, governments, and institutions globally.

This role is at our front lines, coordinating between engineering, sales, and customers. You will support our catalog of cybersecurity products, troubleshoot issues for clients, and contribute to improving our products. You will work across our technology stack—from hardware and software applications—managing client cases as the go-to expert, while learning, teaching, and collaborating to keep operations smooth across multiple channels.

• Provides software application & technical support to clients for our product catalog.
• Consulting with the software development team, internal users, and clients to improve application performance.
• Documenting new processes and improving existing processes as they come up.
• Communicate with internal teams and supporting teams as necessary.
• Provides SME Tier 1-2 support on OPSWAT catalog as it exists in client environments.
• Provides occasional presales and professional service/technical support as needed.
• Maintains case data in Salesforce and Jira.
• Reports bugs and flaws to the development team as discovered/encountered.
• Willing to share knowledge with the team and grow with new knowledge.

• 3 to 5 years of experience (remote and hands-on) in overall troubleshooting of application and environment support, including complex client environments.
• Understanding of networking and systems including OSI model, Purdue Model, RADIUS, Active Directory, Office 365, and authentication protocols.
• Experience installing, configuring, troubleshooting, maintaining, and advising using GUI and CLI for Linux.
• Ability to multitask and perform well under pressure in a fast-paced environment.
• Identifies and resolves problems in a timely manner.
• Strong analytical, organizational, customer service, and written/verbal communication skills across internal and customer-facing groups.

• Experience with macOS, Windows Server, virtualization (VMware, Hyper-V, Docker, etc.), databases (PostgreSQL, SQL, MySQL, etc.), email systems (Exchange, G Suite, etc.), cloud (AWS, Azure, Google Cloud, etc.), and encryption methods (SSL/TLS, BitLocker, etc.).
• Experience with APIs (REST, etc.) and business or homegrown application support.
• Experience with cybersecurity tools and software.
• Experience imaging, configuring, troubleshooting, maintaining, and advising using GUI and CLI for firewalls, routers, switches, load balancers, servers, desktops, and SAN/NAS. OT experience is a plus.

OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment with equal employment opportunities for all employees and applicants, free of discrimination or harassment of any type. All employment decisions are based on qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other protected category.

Recruiting Agencies: we do not accept unsolicited resumes from third-party agencies for any of our open positions. To submit resumes, there must be a recruiting contract approved by our legal team.

• Mid-Senior level

• Full-time

• Information Technology

• Computer and Network Security

Overview

We are looking for a Technical Support Specialist to join our IT team and provide hands-on support to users across the organization. The ideal candidate will be responsible for troubleshooting hardware and software issues, maintaining IT systems, and ensuring smooth day-to-day operations.

• Provide first-level technical support and troubleshooting via phone, email, or in person.
• Diagnose and resolve hardware, software, and network issues.
• Install, configure, and maintain systems, applications, and network devices.
• Assist with setup and deployment of new equipment (workstations, printers, peripherals).
• Escalate unresolved cases to higher-level support or relevant teams.
• Ensure timely response to service requests within agreed SLAs.
• Document issues, resolutions, and requests in the support ticketing system.
• Perform routine maintenance (updates, patching, monitoring).
• Train and guide users on best practices for hardware and software usage.
• Collaborate with IT team to improve support processes.
• Maintain inventory of IT equipment and software licenses.
• Assist with network setup, connectivity troubleshooting, and basic administration.
• Monitor open issues to ensure closure and user satisfaction.
• Contribute to improving documentation and technical support procedures.

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
• 1–4 years of proven experience in technical support/help desk.
• Strong knowledge of Windows, macOS, Linux, and common software.
• Experience in troubleshooting hardware, software, and networking issues.
• Familiarity with IT ticketing tools (e.g., ServiceNow, Zendesk, Jira).
• Excellent communication, customer service, and problem-solving skills.
• Ability to work independently and in teams.
• Proactive in learning new technologies.

• Certifications (CompTIA A+, Microsoft, ITIL Foundation).
• Hands-on with Active Directory, Microsoft Exchange, and basic network admin.
• Knowledge of virtualization (VMware, Hyper-V).
• Experience with cloud platforms (Office 365, Google Workspace).

• Mid-Senior level

• Full-time

• Information Technology, Advertising, and Other

• Cosmetics, Retail, and Information Services

As a member of a worldwide team, you will develop your technical, professional, and personal skills within an environment of teamwork, cooperation, and fun. You will help developers from our technology partners create and support their applications in real-world environments. This position offers the opportunity to work with leading organizations across industries such as healthcare, finance, and telecommunications. The role encourages growth and prepares you for future opportunities within the organization.

A mentor will assist you in developing your skills through various training programs, including classroom learning, e-learning, projects, and external courses. You will also become familiar with the InterSystems environment with their guidance.

• Work with the product support team to respond promptly to customer inquiries, adhering to service standards.
• Provide technical support for custom development, user-defined functions, interfaces, reports, data migration scripts, and conversions.
• Utilize debugging and troubleshooting skills to identify application issues.
• Support application support teams in troubleshooting reported issues.
• Advise partners on technical matters such as networks, configurations, and architecture.
• Assist in troubleshooting and performance analysis for reports, stored procedures, interfaces, and data migration scripts.
• Escalate unresolved issues according to policies and procedures.
• Contribute to preparing training materials and technical documentation.
• Engage in continuous improvement of customer satisfaction by gathering and escalating feedback.
• Enhance response times and communication skills.
• Participate in on-site technical training and support as needed.
• Join on-call support rotations to ensure 24/7 customer support availability.
• Support understanding of hospital workflows, if applicable.
• Assist in analyzing complex incident tickets to improve client experience.
• Provide insights to improve product robustness and usability, including testing and reporting product issues.

• Preferably experience with hospital business workflows.
• Strong knowledge of InterSystems ObjectScript, routines, stored procedures, and objects.
• Experience with IRIS tables and globals, understanding their relation to persistent classes and tables.
• Skills in diagnosing and improving performance issues in stored procedures, SQL queries, and reports, especially with Caché ObjectScript.
• Experience with web languages such as HTML and JavaScript.
• Proficiency in SQL, data analysis, and database methodologies.
• Preferably familiarity with HL7 technologies.
• Knowledge of programming languages like Java or C++.
• Experience in roles such as Developer, Quality Engineer, or Solutions Architect.
• Ability to produce technical documentation.
• Familiarity with Internet/Intranet concepts and Microsoft IIS.
• Experience with InterSystems products like IRIS and Ensemble is preferred.
• Bachelor's or Master's degree in Computer Science or equivalent.

Note: The education section appears incomplete and should be clarified or completed accordingly.

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The Technical Support Specialist will be responsible for providing exceptional technical assistance and support to both internal teams and external customers. This role involves troubleshooting issues, ensuring customer satisfaction, and maintaining efficient operational processes.

• Responding to customer inquiries regarding product functionality and troubleshooting issues using various communication channels (phone, email, chat)
• Diagnosing technical issues related to software applications and hardware systems, providing solutions in a timely manner
• Documenting support interactions and maintaining records of issues and resolutions
• Assisting in the development and improvement of support processes and documentation
• Collaborating with product development teams to report recurring problems and suggesting enhancements
• Providing training to users on product features and functionalities
• Staying up-to-date with product updates and technical specifications to provide informed support

• Proven experience as a Technical Support Specialist or in a similar role
• Strong knowledge of computer systems, software applications, and hardware components
• Excellent problem-solving skills and the ability to troubleshoot complex issues
• Outstanding communication skills, both verbal and written, with a customer-centric attitude
• Ability to work independently as well as part of a team in a fast-paced environment
• Familiarity with ticketing systems and remote access tools is a plus

• Seniority level: Mid-Senior level
• Employment type: Contract
• Job function: Information Technology
• Industries: IT Services and IT Consulting

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Join to apply for the Technical Support Specialist role at InterSystems

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Join to apply for the Technical Support Specialist role at InterSystems

As a member of a worldwide team, you will develop your technical, professional, and personal skills, within an environment of teamwork, cooperation, and fun. You will help developers from our technology partners create and support their applications in real world environments. You will have the opportunity to work with some of the world’s leading organizations in healthcare, finance, telecommunications, and other industries. This position will also encourage and prepare you to take on other growth opportunities within the organization.

A mentor will help you identify and develop your technical, professional, and personal skills for a successful technical career. Depending on your level of experience the training program can include classroom learning, e-learning, projects, and external courses. Your mentor will also help you familiarize you with the InterSystems environment.

Responsibilities:

• Ready to work with the product support team.
• Provide immediate response to customer inquiries in accordance with service standards.
• Provide technical support for custom development, user defined functions, interfaces, reports, extracts, data migration scripts and conversions.
• High debugging and troubleshooting skills to identify the application issues.
• Supporting the application support team troubleshooting the reported issues.
• Provide advice and best practices to Partners for technical areas such as networks, configurations, architectures etc.
• Provide technical support for troubleshooting and performance analysis for reports, stored procedures, interfaces, conversions, data migration scripts and user defined functions.
• Escalate Open (unresolved) problems in accordance with current policies and procedures.
• Participate of preparing training materials for technical courses such as system custom development or reporting.
• Participate of preparing of technical documentation such as reference materials, installation instructions, user guides, knowledge-based articles and how-to’s.
• Continuously improve customer satisfaction by soliciting customer suggestions for product and service improvements and then escalating such suggestions to management.
• Improve response time to customer inquiries by continuously improving communication, analytical, and learning skills.
• Participate in on-site technical training if required.
• Participate in on-site technical support if required.
• Participate in the on call support 24-hour roster service, to ensure support is always available for our customers.
• Preferably experience with Hospital’s business workflows.
• Support the application specialist in analysing complex root causes of incident tickets. The goal is to improve the client’s experience with the system by resolving issues effectively and efficiently.
• Assist the Product and Implementation teams by providing insights to make the product more consistent, robust, and user-friendly. Support them by reporting and testing product tickets when needed to improve the client experience.
  
  

• Preferably experience with Hospital’s business workflows.
• Preferably strong Knowledge in InterSystems Object Script: Experience in working with and troubleshooting routines, stored procedures, and objects.
• Preferably Expertise in IRIS Tables and Globals: understanding of how persistent classes and tables relate to globals, including default global mapping and manual mappings.
• Performance Troubleshooting: Skilled in diagnosing and improving performance issues in stored procedures, SQL queries, and data extracts or reports, especially those using Caché ObjectScript.
• Experience of web-oriented languages, including HTML, and Java script.
• Experience with SQL, data analysis and database methodologies
• Preferably experience with HL7 technologies.
• Knowledge of programming languages – ideally Java or C++
• Experience working in software not limited to a Developer, Quality Engineer, and/or Solutions Architect
• Experience with data analysis and database methodologies
• Be able to design and write technical documents.
• Well-versed in Internet / Intranet concepts and Microsoft IIS.
• Preferably experience within InterSystems products (IRIS, Ensemble) is required.
• BS or MS in Computer Science or equivalent.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology
• Industries Software Development

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Riyadh, Riyadh, Saudi Arabia SAR10,000 - SAR18,000 1 month ago

Riyadh, Riyadh, Saudi Arabia 12 hours ago

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The Technical Support Engineer will provide expert technical assistance to clients, troubleshooting and resolving issues related to (product/services). The ideal candidate will have strong technical skills, problem-solving abilities, and the ability to communicate complex information to clients clearly. This role is perfect for an individual who enjoys technical problem-solving in a client-facing capacity.

Location: Riyadh, KSA

1. Provide advanced troubleshooting and support to customers for (product/services). Resolve technical issues via phone, email, and remote access tools.
2. Act as the primary point of contact for technical inquiries, ensuring clients receive timely and effective solutions.
3. Accurately log customer issues and resolutions.
4. Assist with product setup, installation, and configuration for customers.
5. Guide clients on system usage, features, and best practices.
6. Work closely with engineering and product teams to resolve complex issues and relay product feedback.
7. Monitor client systems for potential issues and perform proactive system maintenance to avoid downtime.

1. 3+ years of experience in technical support.
2. Proficiency in troubleshooting hardware/software issues, operating systems, network configurations, and device setups.
3. Experience with databases (MySQL, SQL Server, MongoDB) and cloud services (AWS, Azure, Google Cloud).
4. Knowledge of networking protocols (TCP/IP, DNS, HTTP, VPN) and remote troubleshooting tools (TeamViewer, Remote Desktop).
5. Strong communication skills and ability to explain technical concepts to non-technical clients.
6. Experience with CRM software (e.g., Salesforce).
7. Bachelor’s degree in Computer Science, Information Technology, or a related field.