38 System Maintenance jobs in Riyadh

Spectrum Technical Services, Inc. | Full time

Riyadh, Saudi Arabia | Posted on 04/14/2022

Responsibilities:

1. Inspects, installs, troubleshoots, repairs, overhauls, and modifies aircraft pneumatic and hydraulic systems and associated support equipment.
2. Advises on technical problems related to installation, modification, and repair of aircraft pneumatic and hydraulic systems.
3. Installs, repairs, overhauls, and modifies aircraft pneumatic and hydraulic systems and ground equipment.
4. Performs troubleshooting, inspection, repair, and maintenance of assigned aircraft and equipment.
5. Provides on-the-job training for assigned trainees.
6. Documents all maintenance actions as per established procedures.
7. Conducts acceptance inspections on new aircraft/equipment.

Requirements:

1. Minimum of five (5) years’ experience in RSAF AFSC 24270 or equivalent, with at least two (2) years at the seven (7) level.
2. Qualification as an F-15 Aircraft Pneudraulics System Mechanic is mandatory.
3. Experience in performing or supervising installation, repair, or modification of aircraft Pneudraulics systems is mandatory.

Positions are available at various locations within the Kingdom.

Benefits include:

• Monthly home leave ticket stipend with base salary.
• Shared accommodations in a secure compound.
• Transportation to and from work provided by the company.
• Medical, dental, and optical insurance.
• 30 days paid annual vacation (2.5 days per month).
• 12 paid holidays (including Ramadan, Hijjah, Founding Day, and National Day).
• End of Service Award: half a month’s salary for each year of service.

This program is ITAR approved and licensed by the relevant agencies.

Spectrum Technical Services, Inc. | Full time

Riyadh, Saudi Arabia | Posted on 04/14/2022

Responsibilities:

1. Inspects, installs, troubleshoots, repairs, overhauls, and modifies aircraft pneumatic and hydraulic systems and associated support equipment.
2. Advises on technical problems related to installation, modification, and repair of aircraft pneumatic and hydraulic systems.
3. Installs, repairs, overhauls, and modifies aircraft pneumatic and hydraulic systems and ground equipment.
4. Performs troubleshooting, inspection, repair, and maintenance of assigned aircraft and equipment.
5. Provides on-the-job training for assigned trainees.
6. Documents all maintenance actions as per established procedures.
7. Conducts acceptance inspections on new aircraft/equipment.

Requirements:

1. Minimum of five (5) years’ experience in RSAF AFSC 24270 or equivalent, with at least two (2) years at the seven (7) level.
2. Qualification as an F-15 Aircraft Pneudraulics System Mechanic is mandatory.
3. Experience in performing or supervising installation, repair, or modification of aircraft Pneudraulics systems is mandatory.

Positions are available at various locations within the Kingdom.

Benefits include:

• Monthly home leave ticket stipend with base salary.
• Shared accommodations in a secure compound.
• Transportation to and from work provided by the company.
• Medical, dental, and optical insurance.
• 30 days paid annual vacation (2.5 days per month).
• 12 paid holidays (including Ramadan, Hijjah, Founding Day, and National Day).
• End of Service Award: half a month’s salary for each year of service.

This program is ITAR approved and licensed by the relevant agencies.

The Job Description

1. Maintaining backup and disaster recovery procedure and replication in all recovery sites.
2. Administer Azure DR solution using recovery services.
3. Configure Azure AAD and AD connect servers with High availability.
4. Configure APP proxy, MFA, SSPR and SSO to secure on-prem/cloud services.
5. Administering, monitoring, configuring, and securing VMware vSphere ESXi clusters in multiple data centers.
6. Implementing, configuring, and monitoring various new system projects.
7. Monitor system performance and troubleshoot issues promptly.
8. Managing Windows Server infrastructure components (Active Directory, DNS, DHCP, File share and Exchange).
9. Patching & managing Infrastructure & cloud vulnerabilities.
10. Daily operation, monitoring and troubleshooting system health, data center activities, server firmware upgrade and maintenance periodically.
11. Applying data restore procedure and document test recovery cases.
12. Proactively monitor systems health by physically inspecting environment and utilizing the provided monitoring tools such as SCOM.
13. Storage configuration & troubleshooting.
14. Managing AD Policies and meet security compliance.

Qualifications:

• Minimum Qualification: Bachelor’s in computer science or a related field.
• Minimum Work Experience: Min of 10+ years of experience.
• Certification: Azure Administrator Associate and expert. Microsoft Certified Systems Engineer.
• Level of English: Excellent in both reading and writing.

The ideal candidate will be responsible for installing, configuring, and maintaining hardware and software systems. The System Administrator will ensure the smooth operation of all IT systems, including servers, network equipment, and other devices.

• Install, configure, and maintain hardware and software components of the IT infrastructure
• Monitor system performance and ensure reliability and availability
• Manage user accounts, permissions, and access rights
• Troubleshoot and resolve hardware, software, and network issues
• Perform regular backups and ensure data security and integrity
• Upgrade systems with new releases and models
• Evaluate and recommend new technologies to improve system performance
• Collaborate with other IT staff to resolve complex issues
• Timely and efficiently process user requests related to the local network of the Company
• Install operating systems and licensed software on servers and workstations

• Excellent knowledge of IT systems and infrastructure
• Hands-on experience with network and server management
• Familiarity with various operating systems and platforms
• Strong problem-solving skills and attention to detail
• Ability to work independently and manage multiple tasks
• Certification in Microsoft, Cisco, or other relevant technologies is a plus
• Good communication and interpersonal skills

” The Job Description”

1. Monitor system performance, troubleshoot issues, and ensure system availability and reliability.
2. Manage Active Directory, Group Policies, file systems, DNS, DHCP, and other core infrastructure services.
3. Perform regular system backups and disaster recovery planning and testing.
4. Apply system updates, patches, and security configurations to protect IT assets.
5. Manage virtualization platforms such as VMware or Hyper-V.
6. Provide technical support for hardware and software issues related to servers and system environments.
7. Document system configurations, procedures, and change management processes.
8. Collaborate with the network and security teams to ensure a secure and efficient IT environment.

Requirements:

• Bachelor’s degree in Computer Science or Computer Engineering.
• Minimum of 5 years of hands-on experience as a System Administrator.
• Saudi Nationality is required.
• Strong experience with Windows Server and/or Linux systems administration.
• Proficiency with Active Directory, Group Policy, and PowerShell scripting.
• Experience with virtualization technologies such as VMware or Hyper-V.
• Familiarity with backup and recovery solutions, system monitoring tools, and patch management.
• Understanding of IT security best practices and access control management.
• Knowledge of cloud platforms (e.g., Microsoft Azure or AWS) is a plus.
• Preferred certifications: MCSA, MCSE, CompTIA Server+, or VMware Certified Professional (VCP).

Overview

Job Title: Senior System Administrator

Company: Prince Sattam Bin Abdulaziz University

Location: Al-Kharj, Saudi Arabia (yep, you gotta be there in person)

Type: Full-Time
Industry: Education

Prince Sattam Bin Abdulaziz University is hunting for a Senior System Administrator to beef up their IT squad. If you’re that person who gets a weird joy out of taming servers and swatting away security threats before breakfast—you might just fit in. You’ll be the go-to for keeping their core IT systems running smooth, locked down, and fast, plus you’re the “please help, nothing works!” hero for the rest of the staff.

• Rule over Active Directory and Microsoft Exchange like it’s your own tiny kingdom
• Manage all Windows Server environments and the files living on them
• Keep Trend Micro security in check and wrangle endpoint setups
• Handle certificates and patching, because someone’s gotta keep things updated
• Keep an eye on system performance—uptime is king
• Rescue users from tech chaos and troubleshoot those “weird” issues nobody else can solve
• Stay on top of logs and system monitoring—because, yeah, the details matter

• Real, hands-on experience as a senior system admin (not just “I watched a YouTube tutorial”)
• Deep skills with Microsoft Windows Server, Active Directory, and Exchange
• Solid know-how with Trend Micro and endpoint security tools
• You actually understand patching and managing file systems (not just clicking “update all”)
• MCSA and Azure certs (if you’ve got ‘em, flaunt ‘em)
• A clue about IT security best practices and modern support methods

If you can start, like, yesterday. But one month’s notice is cool too.

• Pay’s competitive (we’ll talk numbers later)
• Paid time off—yep, you can actually take a break
• Health insurance (because, you know, life happens)
• All the usual university goodies

Your kind of gig? You know what to do.

Job Purpose

This position exists to provide hardware and software technical support efficiently, in timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.

Technical Support:

• Provide enterprise technical support in a professional manner by fixing the root cause of the issue using the resources on hand.
• Perform Installations, configuring systems, Printers, Network/Wifi, BitLoker, diagnosing hardware/software faults, solving technical problems, supporting roll-out of new applications to meet given SLA and customer satisfaction.
• Provide support for end users on different operating systems including Windows and Mac OS
• Provide enterprise support for On-site and remote support at the assigned IT incident for any alfanar site
• Work on providing Operations Management support for Day to day service operations using incident management
• Implement IT department policies and processes when responding to end user support requests within the site (s) in addition to remote support in line with agreed SLA delighting customers on every ticket.
• Serve as contributing member of a high performing technical support team by providing our customers with on-field support via MS-Teams, Phone, Email and chat support.

SLA Adherence:

• Follow Service Level Agreement targets for all operational process including incidents and problems
• Follow Service center response time and reliability within agreed tolerance limits
• No logical security incidents and No physical security breaches
• Work in coordination with respective product support teams during maintenance phase to ensure system stability and satisfaction

Software Compliance:

• Ensure we legalize all used software within the site(s) and eliminate any risk in illegal software usage.
• Ensure all installed applications are compliant with IT Department security, governance and corporate policies and standards

Knowledge Management:

• Creating and maintaining the Knowledge articles/records using ITSM knowledge management to document the knowledge gained and information for other team members to fix the future issues.
• Be a team player in supporting fellow Technical Support staff by guiding them on knowledge search enhancements.

Documentation:

• Document ticket summary for all your assigned tickets in a professional manner on problem description, solution proposed/fixed/workaround by using the ITSM tool and following IT department templates.
• Provide management updates on your daily/weekly/monthly progress in the formats/tools shared.
• Document relevant issues identified as a problem to get the analysis on fixing the root cause.

HR Proficiency:

• Ability to obtain updated soft and technical skills related to the job.

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

• Solve any related problems arise and escalate any complex operational issues.

Quality:

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:

• Comply to related policy and procedures and work instructions.

Health, Safety, and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Bachelor Degree in Computer Science or Any relevant field

2 to 4 Years

• Data Security Encryption Tools/Techniques
• Emerging Network Technology
• Help Desk Technologies
• Technical Tools and Products
• Technology Industry Knowledge
• Technology Platforms

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Responsible for being the first point of contact for customers, logging and categorizing incidents, troubleshooting and resolving network issues (Cisco, Fortinet, routing protocols), performing root cause analysis, ensuring SLA compliance, and supporting continuous improvement through knowledge sharing and training.

Responsible for being the first point of contact for customers, logging and categorizing incidents, troubleshooting and resolving network issues (Cisco, Fortinet, routing protocols), performing root cause analysis, ensuring SLA compliance, and supporting continuous improvement through knowledge sharing and training.

• Initial Customer Interaction : Act as the first point of contact for users/customers via phone, email, or ticketing system.
• Log all service requests and incidents with accurate details in GO Ticketing System.
• Record issues in the ticketing system, ensuring correct categorization and prioritization based on urgency and impact.
• Assign severity levels according to predefined guidelines (Service impacted totally, service impacted Partially, normal Request, Urgent Request, Proactive monitoring).
• Handling and Resolution of Routine and Complex Issues : Perform routing protocol configuration (MPLS, BGP, OSPF, EIGRP, static routing) and policy-based routing for enterprise and customer networks.
• Conduct firmware upgrades, patches, and routine maintenance for Cisco ISR/ASR and Fortinet FortiGate platforms.
• Troubleshoot, network and transmission, or other issues related to both using diagnostic tools.
• Root Cause Analysis (RCA) : Perform in-depth investigation to determine the underlying cause of incidents.
• Provide long-term fixes or recommendations to prevent recurrence.
• Specialized Knowledge : Work with advanced configurations, integrations, and custom setups.
• Collaboration with Engineering / Customer : Engage with engineering or Operational teams for issues that require high-level analysis or hardware replacement or meeting.
• Service Quality & Compliance & Team Works : Adhere to SLA/OLA timelines for response and resolution.
• Follow security and compliance guidelines during troubleshooting.
• Analyze incident trends to identify areas for process, tool, or training improvements.
• Recommend system enhancements, performance tuning, and configuration changes.
• Maintain and expand the knowledge base to improve first-call resolution rates.
• Create and update Knowledge Base articles for Technical Support teams.
• Conduct training sessions for frontline support to improve first-call resolution rates.

• Education: Bachelor’s degree in Computer Science, Information Technology, Networking, or a related field; or equivalent work experience.
• Experience: proven experience in Technical support or a related field.

• Not Applicable

• Full-time

• Information Technology

• IT Services and IT Consulting
• Telecommunications
• Software Development

About Uplift

About Uplift

Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 52 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends.

Our client, a diversified holding company based in Riyadh, is seeking an experienced Technical Support Engineer. The company operates across multiple industries and is now strengthening its presence in the construction and machinery rental sector.

Location: Riyadh, Kingdom of Saudi Arabia.

Reports To: Technical Support Manager or Deputy CEO.

Provide specialized technical and operational support for subsurface irrigation control products and systems. Ensure optimal product performance, troubleshoot technical issues, and contribute to product development and improvement according to best engineering practices.

• Deliver comprehensive technical support to internal and external customers on device usage and maintenance.
• Monitor maintenance activities, promptly resolve technical faults, and ensure effective troubleshooting.
• Oversee quality control processes during manufacturing and operational phases.
• Train staff and end-users on device operation and maintenance procedures.
• Prepare and update technical documentation, manuals, and guidelines.
• Collaborate closely with manufacturing, quality assurance, sales, and marketing teams to meet product and market requirements.
• Analyze technical problems and propose solutions to enhance product quality and operational efficiency.
• Prepare and develop technical proposals and presentations for clients, working alongside sales and marketing teams.
• Participate in the ongoing development and enhancement of existing products in coordination with R&D teams.

• Bachelors degree in Mechatronics, Electronics, Mechanical Engineering, or a related engineering discipline.
• Minimum of 5 years experience in technical support or applied engineering, preferably within control systems or industrial products.
• Strong knowledge of electronic and mechanical control systems.
• Excellent problem-solving and technical communication skills.
• Proficient in spoken and written English.
• Detail-oriented with a high degree of accuracy.
• Quick learner with adaptability to new technologies.
• Strong organizational and time management skills.
• Proactive, able to work under pressure.
• Excellent communication skills and ability to collaborate within a multidisciplinary team.

At Uplift, we are committed to fair and equal experience for all employees and applicants, supporting the principles of Equal Opportunity Employment. We value the diverse talents and perspectives of individuals from all backgrounds, including minorities, women, and people with disabilities. We focus on creating opportunities for growth and advancement based on each persons qualifications and performance.

We are passionate about uplifting people's lives and fostering an inclusive environment where everyone is valued, regardless of race, religion, color, national origin, citizenship status, sex, sexual orientation, gender identity and expression, genetic information, marital status, age, or disability. At Uplift, everyone is welcome.