46 Workshop Supervisor jobs in Saudi Arabia

Job Requisition ID:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview Of The Role
The Workshop Supervisor is responsible for managing efficient and effective workshop operations in line with policies set by the Workshop/Aftersales Manager. This role involves overseeing day-to-day activities, guiding technicians, and performing a wide range of multi-skilled mechanical duties to ensure service excellence and operational efficiency.

What You Will Do

• Ensure optimal utilization of workshop staff, facilities, and equipment.
• Plan, prioritize, and allocate work across the workshop team.
• Monitor workflow progress, ensuring quality and timely completion of tasks.
• Provide technical guidance on repair methods and set repair timelines in coordination with the Service Manager and manufacturer recommendations.
• Support achievement of financial and operational targets within the workshop's area of responsibility.
• Operate the workshop management and parts systems.
• Maintain accurate timesheets and attendance records to support payroll processes.

Required Skills To Be Successful

• Strong hands-on experience in construction equipment.
• Troubleshooting expertise in electrical, hydraulic, and diesel engine systems.
• Good understanding of warranty terms and conditions.
• Proficiency in report writing and technical documentation.

About The Team
You will report directly to the Aftersales Manager and work closely with a team of technicians and support staff dedicated to delivering high-quality repair and maintenance services.

What Equips You For The Role

• Minimum 5 years of experience in construction equipment or industrial products (e.g., generators, compressors).
• Diploma in Mechanical or Electrical Engineering (or equivalent).
• Proven expertise in electrical, hydraulic, and diesel engine systems.
• Experience in using specialized diagnostic tools for construction equipment.
• Solid understanding of warranty policies and repair procedures.
• Strong reporting, documentation, and analytical skills.
• Proficiency in MS Office applications and company-specific systems.

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies,
Al-Futtaim Automotive
is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.
This is Al-Futtaim Automotive and we empower talent to move forward.

Job Requisition ID:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the Role

The Workshop Supervisor is responsible for managing efficient and effective workshop operations in line with policies set by the Workshop/Aftersales Manager. This role involves overseeing day-to-day activities, guiding technicians, and performing a wide range of multi-skilled mechanical duties to ensure service excellence and operational efficiency.

What You Will Do

• Ensure optimal utilization of workshop staff, facilities, and equipment.
• Plan, prioritize, and allocate work across the workshop team.
• Monitor workflow progress, ensuring quality and timely completion of tasks.
• Provide technical guidance on repair methods and set repair timelines in coordination with the Service Manager and manufacturer recommendations.
• Support achievement of financial and operational targets within the workshop's area of responsibility.
• Operate the workshop management and parts systems.
• Maintain accurate timesheets and attendance records to support payroll processes.

Required Skills to be successful

• Strong hands-on experience in construction equipment.

• Troubleshooting expertise in electrical, hydraulic, and diesel engine systems.

• Good understanding of warranty terms and conditions.
• Proficiency in report writing and technical documentation.

About the Team

You will report directly to the Aftersales Manager and work closely with a team of technicians and support staff dedicated to delivering high-quality repair and maintenance services.

What Equips You for the Role

• Minimum 5 years of experience in construction equipment or industrial products (e.g., generators, compressors).
• Diploma in Mechanical or Electrical Engineering (or equivalent).
• Proven expertise in electrical, hydraulic, and diesel engine systems.
• Experience in using specialized diagnostic tools for construction equipment.
• Solid understanding of warranty policies and repair procedures.
• Strong reporting, documentation, and analytical skills.
• Proficiency in MS Office applications and company-specific systems.

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Basic Function
The Workshop Supervisor is responsible for overseeing daily workshop operations, ensuring that maintenance and repair activities are carried out efficiently, safely, and in compliance with company standards. This role supports Jadeer Logistics Services Company's objectives by maintaining equipment reliability, reducing downtime, and enhancing operational productivity.

Duties And Responsibilities

• Supervise and coordinate workshop activities, including repairs, maintenance, and servicing of company vehicles and equipment.
• Ensure all repair work meets technical specifications, quality standards, and safety requirements.
• Schedule and allocate tasks to technicians and workshop staff efficiently to meet operational deadlines.
• Monitor workshop performance and productivity, providing regular updates to the Maintenance Manager.
• Maintain workshop inventory of tools, parts, and supplies; coordinate procurement when necessary.
• Enforce adherence to safety regulations and company policies within the workshop environment.
• Conduct regular inspections to ensure all equipment and tools are properly maintained and safe to use.
• Provide technical guidance and support to workshop technicians and junior staff.
• Coordinate with other departments, such as Terminal Handling and Transportation, to prioritize maintenance needs.
• Assist in developing and implementing continuous improvement initiatives to optimize workshop operations.
• Ensure workshop activities contribute to minimizing vehicle downtime and operational disruptions, supporting the company's logistics service excellence.
• Promote a safety-first culture and compliance with industry standards to protect employees and assets.

Education And Qualification
Bachelor's degree in mechanical engineering, Automotive Technology, or related field preferred.

Professional Experience
Minimum 3-5 years of experience in workshop supervision or vehicle maintenance management.

Strong background in supervising technical teams and coordinating workshop activities.

Skills And Attributes

• Excellent leadership and team management abilities.
• Strong problem-solving and decision-making skills.
• Good knowledge of mechanical systems, vehicle maintenance, and repair processes.
• Effective communication and organizational skills.
• Ability to enforce safety standards and ensure compliance.

Hours/Shift Work
As per contract and as per company operation requirement.
Conditions
This Job description is subject to
periodic review and maybe changed at any time by the authorized personnel.

Job Summary:

To provide quality, professional and profitable after-sales service support to the Emerson customer base in Middle East & Africa for all Emerson Final Control products

In This Role, Your Responsibilities Will Be:

Service Operations

• Facilitating service center functions including facility maintenance, machine shop, mechanical, assembly and calibration operations.
• Responsible for coordinating and facilitating all in house activities.
• Responsible for engineering, including troubleshooting.
• Responsible for maintenance of all materials, equipment's, parts and tools necessary for the day-to-day operations
• Responsible for planning and execution to achieve monthly service center POR.
• Be an authority of any changes as business evolves and assist with implementation as necessary for process improvements.
• Constantly try to improve the company's performance towards higher customer service standards and improve financial performance.
• Support for job costing of all goods and services and preparation of quotes for out-of-scope services.
• Collaborate with product engineers, representatives, suppliers, 3rd party inspection agency and customers to resolve quality issues and any questions that arise.
• Deliver KPI's results in line with the BU objectives including:
• Profit and loss accountability – Depot service
  Resources Utilization, measurement and optimization

Quality Assurance/Health & Safety

• Responsible for quality control of all work performed and determination of safety codes and engineering standards applicable to repair work performed.
• Responsible for maintaining a safe and healthy work environment(s) and adhering to all Emerson / Fisher policies as well as OSHA
• Drive safety improvements plan in respective work area
• Implementation of non-conformance processes, corrective actions and preventive action processes.
• Co-ordination of internal quality program, customer surveillance, third party inspection, and regulatory agency audit
  Keep employees advised of changes in work practices.

Employee Relations

• Responsible for employee relations, community relations, government relations for all locations in their geographical region
• Responsible for all staffing, including recruiting and selecting both direct labor and support functions
• Responsible for personal development of existing staff.
• Provide/delegate training and assist in problem solving.
• Maintain employee focus on quality programs.
• Keep employees advised of changes in work practices.
• Collect, document, and provide feedback to employees on the quality of their workmanship and authorize any rework as deemed necessary to achieve zero defects.
• Provide guidance and feedback to employees on day-to-day job engagement activities or responsibilities to ensure employees maintain focus on productive business tasks.
• Coach and develop Saudi National workforce to an acceptable degree of proficiency.

Who you are?

• Knowledge of analyzing, evaluating, diagnosing, and resolving equipment and process related problems is strongly preferred.
• Excellent communication, interpersonal and customer relations skills are a must.
• Personal Computer experience (business systems, SAP, Oracle, Outlook)
• Outstanding safety and attendance record

For this Role, You Will Need:

• Educated to Degree level in mechanical engineering, or equivalent industry recognized qualification. 10+ Experience in the Control Valve Service Industry with proven track record of turnaround execution and management
• Proven leadership skills.

Preferred Qualifications that Set You Apart:

• Experience in the process control industry is a plus.
  MEA (specifically Saudi Arabia) experience

Our culture and commitment to you

We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a comprehensive medical insurance plan, with dental and vision coverage, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that encourages innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role shall be commensurate with the skills, talent, capabilities, and experience that the candidate brings to the position.

Job Description – Workshop Production Supervisor

1. Basic Information

• Position Title
  : Workshop Production Supervisor
• Department
  : Production Department
• Reporting to
  : Production Manager / Plant General Manager
• Location
  : Chinese-invested PV Tracking Structure Factory in Saudi Arabia

2. Position Objective

Supervise workshop operations to ensure safe, efficient, and high-quality production of PV tracking structures. Coordinate manpower, materials, and equipment to achieve production targets while complying with safety and quality standards.

3. Key Responsibilities

3.1 Production Management

• Organize and supervise daily production activities in the workshop.
• Ensure production output meets schedule, quality, and efficiency targets.
• Allocate tasks and manage workforce effectively.

3.2 Quality & Process Control

• Monitor production processes to ensure compliance with technical specifications.
• Work closely with the Quality Department to resolve product quality issues.
• Implement corrective and preventive actions to reduce defects.

3.3 Equipment & Materials Coordination

• Ensure proper use of machines and tools in the workshop.
• Coordinate with the maintenance team for timely equipment repair and preventive maintenance.
• Monitor raw material and component usage to reduce waste.

3.4 Safety & Compliance

• Enforce EHS regulations and ensure safe working practices.
• Conduct toolbox meetings and safety briefings.
• Support compliance with Saudi labor laws and factory safety policies.

3.5 Team Leadership & Training

• Supervise operators and technicians, ensuring discipline and teamwork.
• Train new workers and enhance skill levels of the team.
• Motivate staff to achieve performance goals.

3.6 Reporting

• Submit daily and weekly production reports.
• Report abnormalities, production delays, and improvement suggestions to management.

4. Requirements

4.1 Education

• Diploma or Bachelor's degree in Mechanical Engineering, Industrial Engineering, Manufacturing, or related field.

4.2 Experience

• Minimum 3–5 years of production supervision experience in manufacturing industry (preferably steel structures, solar products, or related).
• Familiarity with welding, cutting, galvanizing, coating, and assembly processes is an advantage.

4.3 Skills

• Strong leadership and organizational skills.
• Knowledge of Lean Manufacturing and production efficiency tools.
• Good problem-solving skills and ability to work under pressure.
• Proficiency in English communication; Chinese/Arabic is a plus.

5. Performance KPIs

1. Production output vs. plan achievement (%)
2. Product defect/rework rate
3. Labor productivity (output per worker)
4. Equipment utilization rate
5. Workshop safety compliance rate (zero accidents)

Key Responsibilities:

Monitor the quality of service execution and ensure strict compliance with service processes within the assigned region.

Identify and report on service quality issues, product quality anomalies, and process-related concerns.

Organize the collection of system problems, supervise the implementation of optimization measures, and support continuous improvement initiatives.

Coordinate service resources across departments, identifying and addressing inefficient or illegal usage of service tools or support.

Perform cross-functional coordination to ensure timely and effective service delivery.

Execute other key tasks as assigned by senior leadership.

Requirements:

Bachelor's degree or above in Business Administration, Mechanical Engineering, Engineering Machinery, International Trade, English, or related fields.

3+ years of experience in after-sales service, preferably within the construction machinery industry.

Proven experience in service team management and knowledge of the full after-sales service lifecycle.

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Strong fluency in the native language and English or Chinese with excellent communication skills across listening, speaking, reading, and writing.

Strong analytical and reporting skills, with clear logical thinking and attention to detail.

Excellent communication, coordination, and team collaboration abilities.

Alignment with ZOOMLION's corporate culture and values.

Location (Jeddah and Dammam)

Apply now and be a key player in driving service excellence at ZOOMLION.

Umar Tariq Zaki

Job Title:
Food Service Supervisor

Department:
Hospitality

Reports To:
Food and Beverage Manager

Role Purpos

eThe Food Service Supervisor oversees the planning, coordination, and delivery of high-quality food and therapeutic diet services to patients, staff, and guests. This role ensures compliance with hospital standards, food safety regulations, and patient care requirements by supervising kitchen operations, training staff, designing menus, and resolving service issues in a timely and professional manner

**.

Key Responsibiliti**

es1. Patient Diet Review and Menu Desi

• gnReview patient diet orders and therapeutic diets as requeste
• d.Design and assess therapeutic diet menus in coordination with dietitian
• s.Conduct food analysis and allergy reports to ensure accuracy in meal preparatio
• n.Communicate with clinical dietitians and nursing teams to ensure correct diet order

s.2. Kitchen and Staff Supervisi

• onSupervise dietitians, diet technicians, diet clerks, and kitchen call center staf
• f.Arrange and monitor duty schedules to maintain smooth daily operation
• s.Train and support kitchen staff, chefs, and food servers in food handling, new recipes, and service standard
• s.Submit daily end-of-day kitchen operation report

s.3. Service Quality and Patient Interacti

• onRespond to patient and guest meal requests or complaints promptly and professionall
• y.Visit and interview patients when required to ensure satisfactio
• n.Maintain confidentiality of all patient and hospital communication

s.4. Compliance and Aud

• itAudit and follow up on caterer charges in line with hospital standard
• s.Ensure compliance with Alsalama Hospital systems, HACCP, MOH, and CBAHI food safety standard
• s.Monitor and report on safety incidents and maintain a safe working environmen

t.5. Collaboration and Reporti

• ngAttend meetings to contribute to work improvement initiative
• s.Work closely with hospitality, medical, and nursing teams, as well as external regulators and outsourced staf
• f.Accurately record meals served daily and track food service dat

**a.

Skills & Qualificati**

onsEssential Minimum Requireme

• ntsBachelor's degree in Nutrition, Hospitality Management, or related fie
• ld.Minimum of 2 years of experience in a similar supervisory positi
• on.SCFHS Health Certificate and Balady certificati

on.Desired Experie

• nce4+ years of experience in healthcare or hospitality indust
• ry.Strong background in customer service and patient ca

re.Required Knowledge & Ski

• llsAdvanced proficiency in Arabic (spoken and writte
• n).Intermediate proficiency in English (spoken and writte
• n).Strong communication and professional problem-solving skil
• ls.Computer literacy and reporting skil
• ls.Adequate knowledge of nutrition and therapeutic diet typ

es.

Tamkeen Technologies is seeking a skilled and dedicated Customer Service Supervisor to lead our customer service team and ensure the delivery of exceptional service to our clients. In this role, you will oversee daily operations, guide team members, and develop strategies to improve service quality and productivity. You will play a critical role in resolving escalated customer issues, providing training and mentorship to team members, and implementing best practices to enhance the customer experience. If you possess strong leadership skills and a passion for customer service, we invite you to apply

• Supervise and manage the customer service team to ensure high levels of performance and motivation.
• Implement and monitor service standards and procedures to enhance customer satisfaction.
• Train and coach team members on best practices in customer service and communication skills.
• Resolve complex customer complaints and issues efficiently and effectively.
• Analyze customer service metrics and provide reports to management on team performance.
• Support ongoing improvements in service delivery by providing insights and recommendations.
• Collaborate with other departments to ensure a seamless customer experience across all channels.

• Track, analyze, and report on key performance indicators (KPIs), including but not limited to:

• Average Handling Time (AHT)

• First Call Resolution (FCR)
• Service Level Agreement (SLA) adherence
• Customer Satisfaction (CSAT) scores
• Customer Dissatisfaction (DSAT) drivers

• Bachelor's degree in Business Administration, Management, or a related field.
• 1-3 years of experience in customer service, with at least 1 year in a supervisory or leadership role.
• Strong knowledge of customer service principles and best practices.
• Excellent communication, interpersonal, and conflict resolution skills.
• Proficient in data analysis and reporting software to monitor team performance.
• Ability to motivate and inspire team members to achieve their best work.
• Ability to work in a fast-paced environment and handle multiple priorities.
• Must be a Saudi Passport holder.

A Soft Service Supervisor is responsible for overseeing non-technical (non-mechanical) services in facilities management. These services typically include cleaning, security, catering, pest control, waste management, and front-of-house or reception services. The supervisor ensures that these services are delivered to a high standard, efficiently, and in line with client expectations and contractual obligations.

Key Responsibilities:

• Team Supervision
• Manage and supervise soft services staff (cleaners, security personnel, caterers, etc.).
• Schedule shifts and manage attendance.
• Ensure staff are properly trained and adhere to company policies.
• Quality Control
• Conduct regular inspections to ensure service standards are met.
• Implement improvements where necessary.
• Handle customer feedback and complaints professionally.
• Health & Safety
• Ensure compliance with health and safety regulations.
• Conduct risk assessments and safety audits.
• Train staff in safety procedures and emergency protocols.
• Administrative Duties
• Maintain records (e.g. schedules, incident reports, inventory).
• Prepare reports for management and clients.
• Help manage budgets and resources.
• Client Liaison
• Act as the first point of contact for clients regarding soft services.
• Ensure services meet or exceed client expectations.
• Support with contract management and renewals.

Required Skills & Qualifications:

• Strong leadership and interpersonal skills.
• Experience in facilities management or hospitality (especially in a supervisory role).
• Good organizational and time management skills.
• Knowledge of health & safety regulations.
• IT skills (MS Office, scheduling tools).
• High attention to detail and quality.

Work Environments:

• Offices and corporate buildings
• Hospitals and healthcare settings
• Schools and universities
• Hotels and resorts
• Shopping centers or mall

Essential Qualifications:

• Diploma in Hotel Management
• Computer Literate
• Driving license

Job Type: Full-time

Pay: ﷼1, ﷼2,500.00 per month

Ability to commute/relocate:

• Riyadh: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have a driving license?

Education:

• Diploma (Required)

Experience:

• Soft Service Supervisor-Hotel Management: 3 years (Required)

Language:

• Arabic (Required)
• English (Required)

Location:

• Riyadh (Required)

Willingness to travel:

• 100% (Required)