11 Junior IT jobs in Saudi Arabia

Parsons are looking for a talented and highly skilled Junior IT Specialist to provide technical support, maintain IT systems, and assist in the implementation of technology solutions within an organization.

This entry-level role is ideal for individuals with foundational knowledge of IT systems, a willingness to learn, and a passion for technology. In this role, under direct supervision you will provide remote technical support to end users of Parsons software, personal computers, workstations and related hardware.

Assignments involve standard issues, questions and problems that can be resolved by applying established techniques and procedures.

What You'll Be Doing;

• Provides analytical and IT technical support remotely to end users of Parsons personal computers, workstations and related software and hardware.
• Answers end user IT questions and troubleshoots standard IT issues, questions, problems and failures with Parsons hardware, software, peripherals or workstations, remotely via telephone, email or Instant Messenger.
• Recognizes, categorizes and isolates end user questions, issues and problems; either resolves the situation or refers it to more senior Service Desk staff or to other Parsons IT groups.
• Researches and develops solutions for standard software and hardware questions, issues, problems and failures.
• Maintains a good general knowledge of the MIS environment and the technologies associated with individual computers, workstations, software and associated hardware as well as the Parsons standard workstation configurations.
• Follows Parsons Policies, procedures and standards in responding to end user requests and providing end user support.
• Documents and reports all service requests and their outcome, following standard Parsons procedures and practices.
• Provides Service Desk on call support for nonbusiness hours (Weekends and Holidays).
• Performs other responsibilities associated with this position that may be appropriate.

What Required Skills You'll Bring

• Bachelor s degree in information technology, Computer Science, or a related field (or equivalent experience).
• Minimum 2 years of related work experience providing support to end users (or an equivalent combination of work experience and education)
• At least one Microsoft or Cisco Certification is preferred
• A knowledge of Microsoft operating systems and applications as well as knowledge of personal computer technology and hardware.
• Familiarity of the MIS environment.
• Good customer service skills.
• Ability for identifying, analyzing and resolving common technical issues, questions and problems with the personal computers, workstations, software and associated hardware.
• Ability to write documents (may include email or memos).
• Typically communicates with a limited group of individuals (employees and some managers) throughout the organization and may occasionally communicate with those outside of the organization (i.e. clients, v

Job Description:

Parsons are looking for a talented and highly skilled Junior IT Specialist - Saudi Nationalto provide technical support, maintain IT systems, and assist in the implementation of technology solutions within an organization.

This entry-level role is ideal for individuals with foundational knowledge of IT systems, a willingness to learn, and a passion for technology. In this role, under direct supervision you will provide remote technical support to end users of Parsons software, personal computers, workstations and related hardware.

What You'll Be Doing;

• Provides analytical and IT technical support remotely to end users of Parsons personal computers, workstations and related software and hardware.
• Answers end user IT questions and troubleshoots standard IT issues, questions, problems and failures with Parsons hardware, software, peripherals or workstations, remotely via telephone, email or Instant Messenger.
• Recognizes, categorizes and isolates end user questions, issues and problems; either resolves the situation or refers it to more senior Service Desk staff or to other Parsons IT groups.
• Researches and develops solutions for standard software and hardware questions, issues, problems and failures.
• Maintains a good general knowledge of the MIS environment and the technologies associated with individual computers, workstations, software and associated hardware as well as the Parsons standard workstation configurations.
• Follows Parsons Policies, procedures and standards in responding to end user requests and providing end user support.
• Documents and reports all service requests and their outcome, following standard Parsons procedures and practices.
• Provides Service Desk on call support for nonbusiness hours (Weekends and Holidays).
• Performs other responsibilities associated with this position that may be appropriate.

In a world of possibilities, pursue one with endless opportunities. Imagine Next

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for.

Job Description:

Parsons are looking for a talented and highly skilled Junior IT Specialist to provide technical support, maintain IT systems, and assist in the implementation of technology solutions within an organization.

This entry-level role is ideal for individuals with foundational knowledge of IT systems, a willingness to learn, and a passion for technology. In this role, under direct supervision you will provide remote technical support to end users of Parsons software, personal computers, workstations and related hardware.

Assignments involve standard issues, questions and problems that can be resolved by applying established techniques and procedures.

What You'll Be Doing;

• Provides analytical and IT technical support remotely to end users of Parsons personal computers, workstations and related software and hardware.
• Answers end user IT questions and troubleshoots standard IT issues, questions, problems and failures with Parsons hardware, software, peripherals or workstations, remotely via telephone, email or Instant Messenger.
• Recognizes, categorizes and isolates end user questions, issues and problems; either resolves the situation or refers it to more senior Service Desk staff or to other Parsons IT groups.
• Researches and develops solutions for standard software and hardware questions, issues, problems and failures.
• Maintains a good general knowledge of the MIS environment and the technologies associated with individual computers, workstations, software and associated hardware as well as the Parsons standard workstation configurations.
• Follows Parsons Policies, procedures and standards in responding to end user requests and providing end user support.
• Documents and reports all service requests and their outcome, following standard Parsons procedures and practices.
• Provides Service Desk on call support for nonbusiness hours (Weekends and Holidays).
• Performs other responsibilities associated with this position that may be appropriate.

What Required Skills You'll Bring

• Bachelor's degree in information technology, Computer Science, or a related field (or equivalent experience).
• Minimum 2 years of related work experience providing support to end users (or an equivalent combination of work experience and education)
• At least one Microsoft or Cisco Certification is preferred
• A knowledge of Microsoft operating systems and applications as well as knowledge of personal computer technology and hardware.
• Familiarity of the MIS environment.
• Good customer service skills.
• Ability for identifying, analyzing and resolving common technical issues, questions and problems with the personal computers, workstations, software and associated hardware.
• Ability to write documents (may include email or memos).
• Typically communicates with a limited group of individuals (employees and some managers) throughout the organization and may occasionally communicate with those outside of the organization (i.e. clients, v

Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.

We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars Imagine next and join the Parsons quest—APPLY TODAY

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to .

We are seeking a Junior Presales consultant to
join our dynamic presales team. This entry-level role is ideal for recent graduates who are passionate about technology, business solutions, and client engagement. As a Business Analyst, you will gain hands-on experience supporting solution design, client presentations, and technical documentation—laying the foundation for a successful career in sales engineering and business consulting.

Key Responsibilities

Solution Support & Storyboarding

• Assist in preparing technical presentations, product demonstrations, and proof-of-concept sessions for prospective clients.
• Translate client business requirements into technical documentation and solution outlines under the guidance of senior team members.
• Support the development of reusable solution assets and technical accelerators.

Client Engagement

• Participate in client meetings, workshops, and technical discussions alongside senior presales consultants.
• Document client requirements, feedback, and action items for internal solution development.
• Assist in responding to RFPs/RFIs and preparing supporting materials for bids.

Collaboration & Learning

• Collaborate closely with sales, product, and engineering teams to ensure technical alignment.
• Stay updated on the latest technologies, industry trends, and product features.
• Contribute to knowledge sharing and continuous improvement within the presales team.

Qualifications

• Master's degree in computer science, Software Engineering, Information Technology, or a related field.
• Minimum of 0 to 3 years of relevant experience
• Certifications in Salesforce, HubSpot, or other CRM tools are preferred.
• Additional certifications such as ITIL, PMP, Agile, or other business/project management credentials are a plus.
• Technical certifications related to the product or service being sold are advantageous.

We are hiring for a full-time on-site role of a Junior Consultant - IT and Cyber Security Audit (BILINGUALS ONLY - Arabic & English), located in Riyadh, Saudi Arabia. The role involves participating in IT and Cyber Security audits, Compliance Engagements and Technical Risk assessments reviews. Preparation of Risk controls Matrix & Audit Programs and conducting Walk-through and testing procedures and drafting audit findings.

• Bachelor degree in Information Technology, Cyber Security, Computer Science.

• Advance level in English writing and speaking is MANDATORY.

• Advance level in Office Applications (Word, Excel, PowerPoint) is MANDATORY.

• Strong IT and Cyber Security technical knowledge.

• Experience in IT and Cyber Security auditing in a consultancy firm is preferred.

• Experience in Risk Assessment, Audit Programs, Data Analytics, Quality Reports is preferred.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal abilities.

•

• Provide an excellent level of customer care & support to the user community.
• Resolve open helpdesk calls.
• Provide cover for incoming Helpdesk calls where necessary.
• Troubleshoot and resolve desktop user issues (hardware and software).
• Provide support and maintenance of hardware and software to desktop users.
• Troubleshoot and resolve printer and printing issues.
• Escalate unsolved issues to relevant people (3rd Line, IT Management or 3rd Party support).
• Basic Administration, Support, Development and Maintenance of the network infrastructure and its users.
• Provide clear feedback and communication to the user community at all times.
• Provide assistance/support to other members of IT Team as and when required.
• Provide proactive feedback to existing IT systems.
• Ensuring departmental procedures, policies and standards are followed and fully documented and kept up-to-date.
• Assist the IT ISS team maintain internal and external Service Level Agreements.
• Provide regular reports and feedback to the Helpdesk Manager and/or the IT ISS.
• Management team on outstanding IT requests workload and projects undertaken.
• Liaise with 3rd party support/suppliers.
• Providing support to other teams within the IT department.
• Work as a team player to increase the profile of the department.
• Other assorted tasks in the department as requested by the IT Services & Support Manager.

Qualifications, Certifications, and Experience requirements:

• Good standard of general education (BS Computer Sciences/BSCE/BSECE/) or equivalent.
• Good interpersonal skills (able to exercise tact, patience and understanding)
• Fluent in English language
• A minimum of 2 years work-related skil

Company Description

Idex Telecom is a leading VAS solution company in Saudi Arabia and the Gulf region.

Role Description

This is a full-time, on-site role for a Network Engineer located in Riyadh, Saudi Arabia. The Network Engineer will be responsible for managing and maintaining network infrastructure, ensuring optimal performance, and implementing necessary upgrades. Day-to-day tasks include network administration, designing network solutions, troubleshooting network issues, and ensuring network security. The Network Engineer will also provide support for IT-related issues.

Qualifications

• Network Administration and Network Engineering skills
• Experience in Network Design and Troubleshooting
• Proficiency in Network Security protocols and practices
• Strong problem-solving and analytical skills
• Excellent communication and team collaboration skills
• Bachelor's degree in Computer Science, Information Technology, or related field
• Relevant certifications such as CCNA, CCNP, or equivalent are a plus
• Experience in the telecommunications industry is a plus

Qiddiya Investment Company is seeking an enthusiastic and customer-focused Specialist - Help Desk to join our IT support team. The Help Desk Specialist will be the first point of contact for internal users seeking assistance with IT-related inquiries, problems, and issues. Your role will be crucial in ensuring that our employees receive timely and effective support, thereby enhancing the overall productivity of the organization.

• Provide first-level technical support for hardware, software, and network-related inquiries.
• Respond promptly to help desk tickets and phone calls, documenting all interactions in the ticketing system.
• Diagnose and troubleshoot issues related to desktops, laptops, printers, and peripheral devices.
• Assist users with application software and business software issues.
• Escalate complex issues to senior support staff as necessary while ensuring timely follow-ups.
• Maintain an organized, up-to-date knowledge base of common issues and solutions for staff reference.
• Support the onboarding and offboarding of employees by preparing IT equipment and ensuring proper access to systems.
• Conduct training sessions for users on new software and tools when applicable.
• Proactively identify areas for improvement in help desk processes and recommend enhancements.

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 1-2 years of experience in a help desk or technical support role.
• Strong troubleshooting skills and the ability to effectively communicate technical information to non-technical users.
• Familiarity with common operating systems (Windows, MacOS) and software applications.
• Excellent interpersonal and customer service skills.
• Ability to manage multiple tasks and work in a fast-paced environment.

Comprehensive benefits package

Company Description

TechMantra Global is a leading Technology, Consulting, and Outsourcing company that partners with global technology leaders such as Microsoft, Salesforce, Oracle, and Sitecore. We specialize in Salesforce CRM, Azure Cloud solutions, Power Apps, Power BI, and other analytics tools. Established to provide strategic IT solutions, we ensure higher levels of security, productivity, efficiency, and reliability. TechMantra Global operates in India, UAE, and Gulf Countries, delivering innovative and cutting-edge IT services to meet evolving business needs.

Role Description

This is a full-time, on-site role located in Riyadh for an Information Technology Help Desk position. The primary responsibilities include providing technical support, troubleshooting network and system issues, ensuring network security, and offering excellent customer service to resolve client IT problems efficiently. The role also involves maintaining IT infrastructure, managing user accounts, and collaborating with other IT team members.

Qualifications

• Strong skills in Network Administration and Information Technology
• Proficient in Troubleshooting and Network Security
• Excellent Customer Service skills
• Effective communication skills and ability to work collaboratively
• Ability to work on-site in Riyadh
• Bachelor's degree in Information Technology, Computer Science, or related field
• Relevant certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Fundamentals) are a plus
• Prior experience in a similar role is beneficial

Location:
Riyadh, Saudi Arabia.

Employment Type:
Full-time

We are seeking a skilled and proactive
IT Support Engineer (Level 1 & Level 2)
to join our dynamic team. The ideal candidate will have a strong technical foundation, proven hands-on experience in IT support, and a customer-focused approach to delivering high-quality service to end-users across multiple environments.

Responsibilities

• Provide
  L1 and L2 support
  for hardware, software, and network issues across 500+ end-users.
• Troubleshoot, maintain, and upgrade
  PCs, laptops, printers (network & local), and telephony systems (VoIP, analog, PBX, AP firmware upgrades).
• Set up, configure, and monitor
  CCTV and security systems.
• Support
  network infrastructure
  (routers, switches, firewalls, access points), including configuration and diagnostics.
• Troubleshoot and resolve issues with
  Microsoft Office (Word, Excel, PowerPoint, Outlook), MS Teams, and other enterprise applications.
• Provide remote support via tools such as
  TeamViewer, AnyDesk, Windows Remote Desktop, Quick Assist.
• Manage
  cPanel email accounts
  and troubleshoot SMTP/IMAP/POP issues, as well as SPF/DKIM configurations for secure delivery.
• Support
  LAN/WAN, IP addressing, DHCP/DNS, firewall settings, and VPN access
  for remote users.
• Perform
  Active Directory and Group Policy tasks
  (user/group management, access rights, security policies).
• Implement and maintain
  endpoint security solutions (antivirus, EDR, compliance checks).
• Track IT assets, manage decommissioning securely, and document technical procedures and troubleshooting steps.
• Ensure adherence to
  SLAs, KPIs, and ITIL-based service management practices.

Qualifications

• Bachelor's degree
  in Information Technology, Computer Science, or a related field.
• 2–3 years of hands-on IT support/helpdesk experience
  (Level 1 & Level 2).
• Strong knowledge of
  hardware, infrastructure, and enterprise applications troubleshooting.
• Practical experience supporting
  200+ end-users
  in multi-site or remote-enabled environments.
• Familiarity with
  cloud computing concepts and platforms.
• Strong interpersonal, communication (written and spoken English), and organizational skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Professional certifications
  such as CompTIA A+ are highly recommended.