57 Excellence Manager jobs in Saudi Arabia

Be Part of a Legacy Bigger Than the Game

At
Al-Qadsiah Club
we create more than teams We're crafting a legacy that goes beyond the game, making an impact both on and off the field. Driven by ambition, synergy, and innovation, we aim to inspire generations. While shaping the future of Saudi sports.

This is more than just a job It's an opportunity to be part of something larger than yourself. At Al-Qadsiah, you'll play a key role in shaping our legacy, contributing to the nation's sports vision, and making history every step of the way.

Overview:
The Senior Manager – Operational Excellence is responsible for driving a culture of efficiency, compliance, and continuous improvement across all operational areas of Al-Qadsiah Club. Reporting directly to the Director of Operations, this role provides strategic oversight on policies, processes, and controls, ensuring that the club's operations are sustainable, scalable, and aligned with long-term strategic goals. The position will oversee policy development, budgeting, business planning, risk management, quality assurance, and operational controls, while also preparing the club for future growth and operational resilience.

Key Responsibilities:

Governance, Policies & Procedures

•Develop, implement, and maintain operational policies, procedures, and governance frameworks to ensure consistency and compliance across all departments.

•Regularly review and update policies to reflect best practices, SAFF/SPL regulations, and Ministry of Sport requirements.

•Ensure policies are effectively communicated, embedded, and monitored.

Strategic Planning & Budgeting

•Lead the development of the Operations Department's annual business plan in alignment with the club's strategic objectives.

•Drive the preparation and monitoring of operational budgets, ensuring cost efficiency and resource optimization.

•Support the Director of Operations in financial forecasting and aligning operational expenditures with approved budgets.

Performance Management & KPIs

•Establish, monitor, and report on department-level KPIs to track performance, efficiency, and quality.

•Develop dashboards and reporting tools to provide transparent performance insights to leadership.

•Ensure accountability and continuous improvement through measurable outcomes.

Quality Assurance & Risk Management

•Develop and oversee a quality assurance framework to ensure high standards across facilities, fan experience, retail, and logistics.

•Identify operational risks and gaps, implementing mitigation strategies and control measures.

•Conduct regular risk assessments and escalate critical issues to senior leadership.

•Ensure compliance with ISO, QMS, and other relevant quality frameworks where applicable.

Business Continuity & Resilience

•Develop and implement a Business Continuity Plan (BCP) to safeguard operations during disruptions.

•Lead scenario planning, simulations, and readiness exercises to ensure operational resilience.

•Coordinate with IT, Safety, and Security teams to integrate contingency planning across the club.

Operational Enhancements & Controls

•Identify opportunities for process optimization and lead operational excellence projects across multiple departments.

•Implement internal controls to safeguard assets, reduce waste, and prevent operational risks.

•Introduce new systems, digital tools, and methodologies that improve operational governance and effectiveness.

•Support large-scale projects (e.g., High Performance Center, facility upgrades, retail enhancements) ensuring readiness, quality, and compliance.

Leadership & Collaboration

• Act as a key advisor to the Director of Operations on operational risks, efficiencies, and business improvements.

• Mentor and guide department managers and staff to embed a culture of excellence and accountability.

• Partner with cross-functional teams (Finance, HR, Safety, IT, Facilities, etc.) to ensure seamless operations.

• Engage with external vendors and contractors to ensure alignment with club standards and operational goals.

Requirements

Qualifications & Experience:

•Bachelor's degree in Business Administration, Engineering, Operations Management, or related field (Master's preferred).

•10–12 years of progressive experience in operations, governance, and quality management, with at least 4–5 years in a senior leadership role.

•Strong expertise in policy and procedure development, budgeting, risk management, and business continuity planning.

•Proven experience leading operational excellence initiatives, preferably within sports, facilities management, or complex organizations.

•Certification in Lean Six Sigma, Operational Excellence, or similar frameworks preferred.

•Knowledge of quality management systems (ISO 9001, QMS, risk frameworks) is essential.

•Strong financial acumen with hands-on experience in budget development and management.

•Exceptional leadership, analytical, and stakeholder management skills.

Key Competencies:

•Strategic and analytical mindset.

•Strong understanding of governance, risk, and compliance.

•Proven ability to design and implement operational controls and KPIs.

•Effective in policy writing, process standardization, and reporting.

•Skilled in business continuity and crisis management.

•Strong leadership and interpersonal skills with the ability to influence across all levels.

•Commitment to operational excellence, innovation, and sustainable improvement.

Benefits

Why Join Al-Qadsiah?

• Be Part of the Legacy:
  Join a club that's redefining the future of Saudi sports, striving to lead the competition and set new standards of excellence.
• Experience the Culture:
  Thrive in an environment that values
  quality, accountability, diversity, synergy, innovation, and ambition, while embracing harmony
  . This is the Qadsiah Way.

Arthur Lawrence is urgently looking for an Excellence Manager for a client in Riyadh, KSA. Kindly review the job requirements below. Your immediate application will enable us to place you successfully.

• 8+ years of experience working as an Excellence Manager with at least 2 years in a supervisory role
• Experience with corporate excellence, quality management, and performance management
• Proven expertise in data analysis utilizing Excel, Tableau, Power BI, etc., and change management with a strong understanding of quality standards & frameworks such as ISO, Lean, Six Sigma, etc.

• Bachelor's degree in Business Administration, Quality Management, Industrial Engineering, or a related field
• Professional certifications in excellence and quality frameworks (e.g., EFQM, Lean Six Sigma Green Belt, ISO Internal Auditor, KPI Institute)

• Winner of Entrepreneur 360 Award (2019).
• IAOP Award; Ranked in the top 100 internationally.
• Arthur Lawrence ranked within the Inc 5000 twice in 2016 and 2017 as one of the fastest-growing companies in America.
• Named one of the top ten fastest-growing businesses in Houston in 2016.
• Ranked 25th in the HBJ's Fast 100 Private Companies Award in 2017.

• Review and update policies, processes, and procedures, quality assurance, continuous improvement, risk management, training, and project monitoring and reporting.
• Developing and getting ratified department operating structure and department operating processes and procedures based on the PMM processes and procedures.
• Assessing the capability of the existing PMO Department staff and recommending appropriate roles and responsibilities
• Preparing the department knowledge transfer program, which includes comprehensive on-the-job learning
• Motivating employees to improve performance by fostering a culture of continuous improvement and innovation
• Ensuring the Stage-Gate Process is applied consistently to projects.
• Establishing and maintaining a quality management system for the PMO that is aligned with the PMM.
• Ensuring that quality assurance management is implemented for each project
• Analyzing data to identify operational trends and opportunities for improvement
• Coordinating with other departments within the organization to ensure successful implementation of initiatives
• Reviewing bidders quality submittals
• Implement a risk management procedure and system that aligns with the PMM template. This will include establishing a typical risk register to facilitate the identification of risks, likelihood of occurrence, mitigation measures, and assignment of responsibilities.
• Enforcing the establishment of Risk Registers for each project by the Construction Management contractor.
• Review the Risk Registers of all projects on a monthly basis.
• Analyze project performance data to identify risks and issues.
• Preparing reports on operational performance, including benchmarks against industry standards or best practices
• Reviewing, validating and consolidating project monthly dashboards and reports highlighting any concerns
• Developing a consolidated NWC dashboard in accordance with the available PMIS requirements
• Developing and issuing periodical project dashboards, presentations, and reports to concerned internal and external stakeholders.
• Provide support in completing all the requested tasks in PMIS.
• Develop a set of KPIs to measure the performance of the projects and clusters
• Ensure the timely and accuracy of project data input to the PMIS (i.e. Primavera P6, Oracle Project Module, Oracle Unifier, etc.).
• Coordinate performance evaluations of contractors and consultants by cluster management and classify them (on the basis of capability and performance).
• Informs themselves of the relevant quality, environmental, safety, and occupational health policies, as well as the manuals and procedures in place within Hill International and ensures continued compliance with these requirements while employed by Hill.
• Perform other duties as assigned by the line manager/supervisor.

• Bachelor's degree in engineering from an accredited university.
• Minimum 20 years' experience in project management environment on large projects, including overall responsibility for setting up and running a PMO.
• Thorough knowledge and demonstrated experience in professional project management processes and procedures.
• Working knowledge of engineering, procurement, contracts, construction, and start-up/set-up work processes.
• Involvement in continuous improvement and capacity building/talent development.
• Demonstrated skill in management, supervisory and personnel administrative functions.
• Excellent verbal and written communication skills.

About The Red Palace

A symbol of Saudi Arabia's heritage, The Red Palace stands as an extraordinary landmark in Riyadh, now reimagined as an ultra-luxury boutique hotel. Originally built in 1943, this historic Palace has been transformed into a masterpiece of refined hospitality, blending timeless elegance with contemporary sophistication.

Nestled in the heart of the capital, The Red Palace offers an exclusive glimpse into the Kingdom's storied past, featuring meticulously restored architecture, curated cultural experiences, and unparalleled service. Every detail has been thoughtfully designed to honor its legacy while delivering a modern interpretation of luxury. At The Red Palace, we invite guests to step into a world of history, prestige, and indulgence, where tradition and innovation seamlessly come together.

Job Details

Job Title:
Performance Excellence Manager

Reports to:
Organization Readiness Director

Job Purpose

The Performance Excellence Manager is the Red Palace's guest champion and capability builder. You bring a warm, kind and engaging presence, visible on the floor and trusted in the heart‑of‑the-house. You develop people as much as programmes. You translate guest insight into practical action, motivate teams to higher standards, and refine processes so service feels effortless. You lead the Voice of Guest, readiness for Forbes and LQA, and continuous improvement cycles that raise both experience and performance. Success is measured by delighted guests, confident colleagues, stronger standards compliance, and sustained gains in quality KPIs.

Responsibilities:

Guest Experience

• Own the Voice of Guest across surveys, reviews, social listening and direct feedback. Find patterns, prioritise what matters, and turn insight into action with clear owners and timelines.
• Lead escalated service recovery for high impact cases. Coach leaders to recover with empathy and pace, and to close the loop with guests and colleagues.
• Ensure consistent execution of guest facing SOPs across departments, including the deliver of our Legacy of Service.
• Prepare teams for Forbes and LQA through briefings, on floor simulations and rapid fixes. Share "You said, we did" so colleagues see impact and guests feel heard.

Service Excellence Programs

• Design and lead a multi stage Red Palace Excellence Programme with a published roadmap, milestones, and defined benefits. Align with ExCom and keep delivery on track.
• Run a weekly Excellence Clinic to remove root causes, share wins, and align next actions.
• Establish a standards library and practical playbooks so "what great looks like" is simple to learn and easy to apply.
• Pilot new ideas in a "CX Lab" approach, test in small scale, measure uplift, then scale what works.
• Champion an "offer solutions and never say no" mindset in language and behaviour across the palace.

Operational Quality Oversight

• Lead risk based quality walks and scheduled audits across rooms, front office, F and B, spa and engineering, with focus on moments that matter to the guest.
• Validate SOP compliance using observation rubrics and scoring tools. Calibrate with HODs so expectations stay consistent.
• Map end to end guest journeys, identify failure points, and run short improvement sprints with clear success criteria.
• Capture learning from incidents and near misses, and convert fixes into everyday habits.

Coaching and Capability

• Design and deliver high impact coaching that sticks, from micro learning to simulations and role plays. Build confidence and presence as well as technique.
• Create train the trainer tools and coach HODs and supervisors to deliver daily coaching moments.
• Translate audit findings and guest feedback into targeted refreshers and quick reference guides.
• Track adoption and effectiveness of training, and adjust content based on results.

KPI Tracking & Reporting

• Build and maintain a Performance Excellence Dashboard covering GES and online reputation, LQA and Forbes readiness, service recovery cycle time, first contact resolution, complaint ratios, audit scores, and training adoption.
• Issue a concise weekly narrative that highlights risks, trends and next actions rather than just numbers.
• Track the ageing and closure of corrective actions, and escalate where timelines slip.

Corrective Actions & Collaboration

• Co create corrective actions with HODs that have clear owners, due dates and measurable outcomes.
• Partner with L and D to deliver interventions linked directly to audit gaps and guest feedback.
• Support pre opening inspections and internal readiness reviews. Manage snag lists to closure.
• Convene a monthly Quality Council with ExCom to unblock issues and lock in improvements.

Future Focus and Innovation

• Benchmark against leading luxury brands and scan for emerging CX practices. Test and adopt tools that enable proactive service and faster recovery.
• Work with IT and Data to improve insight flows, automate simple checks, and enable timely triggers for personal service.

Reporting

• Maintain accurate, audit ready records of audits, action plans, service recovery logs and guest insight dashboards.
• Prepare concise updates for ExCom and brand partners that show achievements, risks and mitigations.

Qualifications

• Bachelor's degree in Hospitality, Quality Management, or related field.
• Strong knowledge of hospitality audits, guest feedback tools, and SOP compliance.
• Fluent in English; Arabic language is an advantage.

Leejam Sports Company (Fitness Time) is looking for a highly skilled
Operations Excellence Manager
to join our team. This role will drive
continuous improvement, quality assurance, and workforce management
across our network of clubs, ensuring operational standards are met and member experiences are elevated.

Key Responsibilities

• Lead continuous improvement and quality initiatives across multiple clubs.
• Conduct operational audits and ensure compliance with policies and SOPs.
• Oversee workforce management, including scheduling and resource planning.
• Analyze operational KPIs and recommend data-driven improvements.
• Partner with club managers and cross-functional teams to optimize efficiency.
• Collaborate with L&D to address training and skill gaps.
• Foster a culture of operational excellence and knowledge sharing.

Requirements

• Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or related field (
  Master's preferred
  ).
• 7+ years' experience in
  operations management, process improvement, or quality assurance
  (multi-site experience is a plus).
• Strong knowledge of Lean/Six Sigma methodologies.
• Skilled in
  data analysis, business intelligence tools, cost control, and internal controls
  .
• Excellent collaboration, problem-solving, and leadership skills.

Why Join Us?

At Leejam Sports, we are passionate about delivering the best fitness experience in the Middle East. You'll have the opportunity to make a real impact on
efficiency, member satisfaction, and sustainable growth
while working with an inspiring leadership team.

Apply now and be part of a company ranked
#4 globally and #1 in the Middle East
in the fitness industry

Key Responsibilities

• Process Optimization: Lead the identification, analysis, and redesign of operational processes to improve efficiency, effectiveness, and quality across all functional areas.
• Continuous Improvement Initiatives: Design and deploy Lean, Six Sigma, and other process improvement methodologies to enhance productivity and reduce operational waste.
• Project Leadership: Manage cross-functional projects from inception through execution, ensuring timely delivery and alignment with organizational goals.
• Performance Measurement: Define and track key process metrics (KPIs) to assess impact, uncover improvement opportunities, and report progress to leadership.
• Change Management: Foster a culture of operational excellence by championing best practices, engaging team members, and supporting seamless change adoption.
• Collaboration & Training: Work closely with department heads and teams to deliver training, share process improvements, and align operational objectives companywide.
• Customer Experience Enhancement: Partner with customer-facing teams to streamline service delivery and elevate overall customer satisfaction.

Required Skills and Qualifications

• Bachelor s degree in Business Administration, Operations Management, Industrial Engineering, or a related field (Master s is an advantage).
• Minimum of 5 years experience in operations excellence, process improvement, or operations management, preferably within e-commerce, retail, or FMCG sectors.
• Strong understanding of Lean, Six Sigma, and other process improvement frameworks (certification is a plus).
• Demonstrated expertise in leading cross-functional teams and delivering successful improvement projects.
• Exceptional analytical, problem-solving, and organizational skills.
• Proficiency with process mapping tools, data analysis, and project management software.
• Excellent communication, presentation, and stakeholder engagement abilities.
• A collaborative, adaptable approach with a commitment to diversity, equity, and continuous learning.
• Fluency in Arabic is required; English proficiency is an asset.

Core Competencies

• Strategic thinking with an ability to translate vision into actionable initiatives.
• Team empowerment, inclusive leadership, and strong interpersonal skills.
• Resilient, results-oriented mindset and ability to drive change in a fast-paced environment.
• High ethical standards and respect for confidentiality and company values.
• Open-mindedness and cultural sensitivity within a diverse, collaborative team.

Bachelor s degree in Business Administration, Operations Management, Industrial Engineering, or a related field (Master s is an advantage).

Minimum of 5 years experience in operations excellence, process improvement, or operations management, preferably within e-commerce, retail, or FMCG sectors.

Strong understanding of Lean, Six Sigma, and other process improvement frameworks (certification is a plus).

Demonstrated expertise in leading cross-functional teams and delivering successful improvement projects.

Exceptional analytical, problem-solving, and organizational skills.

Proficiency with process mapping tools, data analysis, and project management software.

Excellent communication, presentation, and stakeholder engagement abilities.

A collaborative, adaptable approach with a commitment to diversity, equity, and continuous learning.

Fluency in Arabic is required; English proficiency is an asset.

Niceone is a dynamic, industry-leading e-commerce retailer celebrated for our operational excellence, dedication to diversity, and relentless pursuit of innovation. As part of our continued growth, we are excited to invite an experienced, solutions-oriented professional to join our operations team as an Operations Excellence Manager. In this role, you will be instrumental in driving process optimization, continuous improvement, and high-performance standards across our organization. If you are passionate about operations, efficiency, and collaborative problem-solving, Niceone is the ideal environment to elevate your career in digital retail.

• Process Optimization: Lead the identification, analysis, and redesign of operational processes to improve efficiency, effectiveness, and quality across all functional areas.
• Continuous Improvement Initiatives: Design and deploy Lean, Six Sigma, and other process improvement methodologies to enhance productivity and reduce operational waste.
• Project Leadership: Manage cross-functional projects from inception through execution, ensuring timely delivery and alignment with organizational goals.
• Performance Measurement: Define and track key process metrics (KPIs) to assess impact, uncover improvement opportunities, and report progress to leadership.
• Change Management: Foster a culture of operational excellence by championing best practices, engaging team members, and supporting seamless change adoption.
• Collaboration & Training: Work closely with department heads and teams to deliver training, share process improvements, and align operational objectives companywide.
• Customer Experience Enhancement: Partner with customer-facing teams to streamline service delivery and elevate overall customer satisfaction.

• Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field (Master's is an advantage).
• Minimum of 5 years' experience in operations excellence, process improvement, or operations management, preferably within e-commerce, retail, or FMCG sectors.
• Strong understanding of Lean, Six Sigma, and other process improvement frameworks (certification is a plus).
• Demonstrated expertise in leading cross-functional teams and delivering successful improvement projects.
• Exceptional analytical, problem-solving, and organizational skills.
• Proficiency with process mapping tools, data analysis, and project management software.
• Excellent communication, presentation, and stakeholder engagement abilities.
• A collaborative, adaptable approach with a commitment to diversity, equity, and continuous learning.
• Fluency in Arabic is required; English proficiency is an asset.

• Strategic thinking with an ability to translate vision into actionable initiatives.
• Team empowerment, inclusive leadership, and strong interpersonal skills.
• Resilient, results-oriented mindset and ability to drive change in a fast-paced environment.
• High ethical standards and respect for confidentiality and company values.
• Open-mindedness and cultural sensitivity within a diverse, collaborative team.

• An inclusive, supportive company culture dedicated to diversity and equal opportunity for all team members.
• Comprehensive onboarding, ongoing training, and clear career advancement paths within a rapidly growing organization.
• Competitive salary, performance incentives, and exclusive staff discounts.
• Flexible work arrangements and a healthy work-life balance in a thriving industry.
• Access to wellness initiatives and engagement in meaningful team activities.

If you are a motivated, innovative professional eager to make a measurable impact and advance operational excellence, apply today for the "Operations Excellence Manager" role. Niceone welcomes applicants from all genders, backgrounds, and experiences, and is committed to cultivating an equitable and vibrant workplace. Join us to shape the future of operational excellence in digital retail—apply now and grow your career with Niceone

Niceone is a dynamic, industry-leading e-commerce retailer celebrated for our operational excellence, dedication to diversity, and relentless pursuit of innovation. As part of our continued growth, we are excited to invite an experienced, solutions-oriented professional to join our operations team as an Operations Excellence Manager. In this role, you will be instrumental in driving process optimization, continuous improvement, and high-performance standards across our organization. If you are passionate about operations, efficiency, and collaborative problem-solving, Niceone is the ideal environment to elevate your career in digital retail.

Key Responsibilities – Operations Excellence and Process Improvement

• Process Optimization: Lead the identification, analysis, and redesign of operational processes to improve efficiency, effectiveness, and quality across all functional areas.
• Continuous Improvement Initiatives: Design and deploy Lean, Six Sigma, and other process improvement methodologies to enhance productivity and reduce operational waste.
• Project Leadership: Manage cross-functional projects from inception through execution, ensuring timely delivery and alignment with organizational goals.
• Performance Measurement: Define and track key process metrics (KPIs) to assess impact, uncover improvement opportunities, and report progress to leadership.
• Change Management: Foster a culture of operational excellence by championing best practices, engaging team members, and supporting seamless change adoption.
• Collaboration & Training: Work closely with department heads and teams to deliver training, share process improvements, and align operational objectives companywide.
• Customer Experience Enhancement: Partner with customer-facing teams to streamline service delivery and elevate overall customer satisfaction.

Required Skills And Qualifications – Operations Excellence Leadership

• Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field (Master's is an advantage).
• Minimum of 5 years' experience in operations excellence, process improvement, or operations management, preferably within e-commerce, retail, or FMCG sectors.
• Strong understanding of Lean, Six Sigma, and other process improvement frameworks (certification is a plus).
• Demonstrated expertise in leading cross-functional teams and delivering successful improvement projects.
• Exceptional analytical, problem-solving, and organizational skills.
• Proficiency with process mapping tools, data analysis, and project management software.
• Excellent communication, presentation, and stakeholder engagement abilities.
• A collaborative, adaptable approach with a commitment to diversity, equity, and continuous learning.
• Fluency in Arabic is required; English proficiency is an asset.

Core Competencies – Excelling as an Operations Excellence Manager at Niceone

• Strategic thinking with an ability to translate vision into actionable initiatives.
• Team empowerment, inclusive leadership, and strong interpersonal skills.
• Resilient, results-oriented mindset and ability to drive change in a fast-paced environment.
• High ethical standards and respect for confidentiality and company values.
• Open-mindedness and cultural sensitivity within a diverse, collaborative team.

What Niceone Offers – Join Our Operations Excellence Team

• An inclusive, supportive company culture dedicated to diversity and equal opportunity for all team members.
• Comprehensive onboarding, ongoing training, and clear career advancement paths within a rapidly growing organization.
• Competitive salary, performance incentives, and exclusive staff discounts.
• Flexible work arrangements and a healthy work-life balance in a thriving industry.
• Access to wellness initiatives and engagement in meaningful team activities.

How to Apply – Advance Your Operations Excellence Career with Niceone

If you are a motivated, innovative professional eager to make a measurable impact and advance operational excellence, apply today for the "Operations Excellence Manager" role. Niceone welcomes applicants from all genders, backgrounds, and experiences, and is committed to cultivating an equitable and vibrant workplace. Join us to shape the future of operational excellence in digital retail—apply now and grow your career with Niceone

Description:

At Basamh Group, our mission is to grow people and companies by empowering individuals and fostering collaborative relationships to achieve sustainable success. Backed by over 75 years of experience, we've built a strong, consumer-centric ecosystem serving the MEA region. Our excellence in distribution is driven by Basamh Trading Company (BTC) in retail and Specialized Food Services (SFS) in HORECA. GoodyCo leads our efforts in marketing and brand building, while Thokoman Foods anchors our manufacturing capabilities.

Guided by our core values of true ownership, passion to grow, transparency and family spirit, we are committed to establishing long-term partnerships with our people and all those we work with. We aim to strengthen our network, uplift our communities, and build a legacy of homegrown success stories that inspire the leaders of tomorrow.

Job Overview:

To lead and oversee procurement reporting, analytics, and governance by providing strategic insights, ensuring contract and compliance integrity, driving process improvements, and fostering cross-functional collaboration. The role acts as a control point for transparency, efficiency, and risk management in procurement operations while supporting leadership decision-making, enabling supplier performance optimization, and ensuring the department consistently delivers value to the organization.

Key Responsibilities:

1- Process Excellence & Continuous Improvement

• Design, standardize, and continuously improve procurement processes, workflows, and policies to enhance efficiency and compliance.
• Identify and eliminate process bottlenecks to improve procurement cycle times and quality of service delivery.
• Benchmark against industry standards to introduce innovative procurement practices.

2- Strategic Enablement

• Support category managers and sourcing teams with frameworks, templates, and methodologies for strategic sourcing.
• Conduct spend analysis to identify opportunities for cost savings, supplier consolidation, and improved value delivery.
• Provide market intelligence and insights to strengthen sourcing strategies.

3- Systems & Digital Enablement

• Drive the adoption and optimization of procurement systems, tools, and digital platforms.
• Collaborate with IT and other stakeholders to ensure procurement systems are user-friendly, efficient, and integrated with ERP/finance systems.
• Monitor system usage and compliance, ensuring data quality and accuracy.

4- Data, Reporting & Analytics

• Develop procurement dashboards, KPIs, and performance metrics to monitor procurement efficiency and effectiveness.
• Conduct data analysis to highlight trends, risks, and opportunities in procurement performance.
• Provide actionable insights to support business decisions and supplier negotiations.

5- Supplier Performance & Value Tracking

• Establish frameworks and tools for supplier performance monitoring, including scorecards and performance reviews.
• Support category teams in evaluating supplier performance and identifying opportunities for improvement.
• Track and report on realized savings, value delivery, and total cost of ownership.

6- People Management

• Set clear performance objectives, offer necessary support, and regularly evaluate and provide feedback on direct reports' performance.
• Actively participate in the identification and recruitment of key talent for the function.
• Provide clear direction, prioritize tasks, delegate responsibilities, and monitor workflow.
• Create opportunities for team members to contribute to improvement, innovation, and knowledge-sharing initiatives.

Minimum Requirements:

• 4 – 7 years of relevant experience in procurement and intelligence analysis roles, preferably in FMCG or similar high-velocity sectors.
• Bachelor's degree in Business Administration, or related field (Mandatory)
• Strong understanding of procurement processes and policies
• Strong leadership and coaching abilities with a track record of developing team members

Working Environment.

At Basamh Group, we pride ourselves on attracting talented individuals by offering dynamic and rewarding professional opportunities that inspire growth and innovation. We are deeply committed to fostering a culture of growth by supporting continuous development through hands-on learning, comprehensive online resources, interactive training, and personalized coaching. Guided by our core value of family spirit, we cultivate an environment where every individual feels valued, supported, and empowered to thrive. We ensure our people contribute to our collective success while finding fulfillment and pride in being part of the Basamh Group family.