7 Coaching jobs in Saudi Arabia

**Lead Mentoring & Coaching Specialist**
- 00094941

**Lead Mentoring & Coaching Specialist**

**Grade: 5**

**Location: Riyadh, **(Moving to Majmaah City)** Saudi Arabia**

**JOB PURPOSE**

BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force aircraft and train RSAF personnel safely in a training environment in how to use their aircraft, equipment and weapons.

BAE Systems Saudi Arabia is committed to supporting the Saudi Arabian National Agenda including Saudisation and the training and development of Saudi National capability through the growth of the Saudi National Partner Companies thereby reinforcing Industrialisation and Partnerships.

**JOB ACCOUNTABILITIES**

Responsible for the coaching, mentoring and development of Academic Wing (AW) instructors and support staff identified as requiring additional training support, across all AW departments within King Faisal Air Academy (KFAA), to meet the required standards expected of the job role.
- Prepare and implement individual development plans for AW instructors to ensure they reach the required instructional standard through mentoring, coaching and tailored support.
- Provide direction to the Mentoring & Coaching Training Design Specialist on developing bespoke training plans for instructors and support staff requiring coaching & mentoring.
- Provide tutorial and mentoring support to facilitate the progression of single skill

Instructors and staff to fully qualified multi-skill instructors and staff.
- Recommend, develop and implement procedures, processes and controls within the AW to ensure compliance with defined policies.
- Ensure working practices comply with all current departmental policies, procedures and work instructions, conducting regular reviews to ensure they are applied and reflect the efficient practices appropriate to a dynamic organisation.
- Contribute as required to supporting business development activities.
- Perform classroom assessments and observations with the provision of feedback for all identified AW instructors requiring additional support, as identified by department

Managers.
- Lead the analysis, design, production, development and delivery of designated new and existing training programmes and projects, to satisfy KFAA AW and individual needs and to time, cost and quality requirements.
- Identify and initiate task and personal development programmes for support team

members and instructors to meet the requirements of the business.
- Conduct and advise on the development of training needs analyses, training solutions

development and training design activities for projects both within and external to the

business unit.
- Keep up to date in area(s) of expertise to enable training services provided to be fully

current and relevant, and to help the Business be aware of new developments.
- Provide professional specialist advice on best practice in training methodologies,

technologies and tools.
- Provide recommendations for company or external training
- to further support instructor and support staff development to interested stakeholders.
- Deliver reports/presentations to interested stakeholders on staff development needs.

**RECRUITMENT SPECIFICATION**

English Language ability to IELTS academic 6.5 or equivalent achieved within the last 2 years for non-native speakers.
- A recognised formal instructor qualification, such as MA Ed, MA TESOL, DELTA or equivalent.
- Teaching / instructional experience.
- Proven coaching or mentoring experience.
- Be the holder of or working towards an ILM Level 5 certificate or Diploma in Coaching &
Mentoring or equivalent.
- Experience in the development, management supervisory and delivery of academic education and training programmes in a military training environment.
- Demonstrated knowledge of assurance activities.
- IT Literate and able to communicate clearly and effectively at all levels.
- An ability to think analytically and express solutions to complex issues in simple language.
- Good knowledge of training methodologies, analysis, design and instructional techniques.
- Proven interpersonal skills to support technical interaction and counselling from a wide spectrum of status levels and capabilities - understands what is required to meet requirements.
- Demonstrated ability to work independently and within a team environment.

Experience of writing training plans, training reports and instructor evaluations

**EXPATRIATE EMPLOYEE BENEFITS**

**SAUDI NATIONAL EMPLOYEE BENEFITS**

In return for the required high levels of commitment and hard work you will receive a competitive salary and benefits package, including a generous leave and travel allowance, a full health care scheme and access to subsidised recreational facilities

**BAE Systems**

At BAE Systems, we provide some of the world’s

**Mentoring & Coaching Training Design Specialist**
- 00094940

**Mentoring & Coaching Training Design Specialist**

**Grade: 5**

**Location: Riyadh, **(Moving to Majmaah City)** Saudi Arabia**

**JOB PURPOSE**

BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force aircraft and train RSAF personnel safely in a training environment in how to use their aircraft, equipment and weapons.

BAE Systems Saudi Arabia is committed to supporting the Saudi Arabian National Agenda including Saudisation and the training and development of Saudi National capability through the growth of the Saudi National Partner Companies thereby reinforcing Industrialisation and Partnerships.

**JOB ACCOUNTABILITIES**

Responsible for creating, implementing and monitoring coaching, mentoring and development plans for Academic Wing (AW) instructors and support staff identified as requiring additional training support, across all AW departments within King Faisal Air Academy (KFM), to meet the required standards expected of the job role.

Prepare and implement individual development plans for AW instructors to ensure they

Reach the required instructional standard through mentoring, coaching and tailored

Support. Provide tutorial and mentoring support to facilitate the progression of single skill

Instructors and staff to fully qualified multi-skill instructors and staff.
- Recommend, develop and implement procedures, processes and controls within the AW

To ensure compliance with defined policies. Ensure working practices comply with all current departmental policies, procedures and work instructions, conducting regular reviews to ensure they are applied and reflect the efficient practices appropriate to a dynamic organisation.
- Contribute as required to supporting business development activities.
- Design and develop designated new and existing training curricula projects, to satisfy
- KFAA AW and individual needs and to time, cost and quality requirements.
- Identify and initiate personal development programmes for support team members and
- Instructors to meet the requirements of the business.
- Keep up to date in area(s) of expertise to enable training services provided to be fully
- Current and relevant, and to help the Business be aware of new developments.
- Provide professional specialist advice on best practice in training methodologies,
- Technologies and tools.
- Analyse, create, upgrade or review assessments across AW departments, including
- Digitize assessment content as required.
- Assist with other core TDDT duties as required.

**RECRUITMENT SPECIFICATION**
- English Language ability to IELTS academic 6.5 or equivalent achieved within the last 2
- Years for non-native speakers.
- A recognised formal instructor qualification, such as MA Ed, MA TESOL, DELTA or equivalent.
- Teaching/instructional experience.
- Proven coaching or mentoring experience.
- Be the holder of or working towards an ILM Level 5 certificate or Diploma in Coaching &
- Mentoring or equivalent.
- experience in the development, management/supervisory and delivery of
- Academic education and training programmes in a military training environment.
- Demonstrated knowledge of assurance activities.
- IT Literate and able to communicate clearly and effectively at all levels.
- An ability to think analytically and express solutions to complex issues in simple language.
- Good knowledge of training methodologies, analysis, design and instructional
- Techniques.
- Proven interpersonal skills to support technical interaction and counselling from a wide
- spectrum of status levels and capabilities - understands what is required to meet
- Requirements.
- Demonstrated ability to work independently and within a team environment.
- Experience of writing training plans, training reports and instructor evaluations.

**EXPATRIATE EMPLOYEE BENEFITS**

**SAUDI NATIONAL EMPLOYEE BENEFITS**

In return for the required high levels of commitment and hard work you will receive a competitive salary and benefits package, including a generous leave and travel allowance, a full health care scheme and access to subsidised recreational facilities

**BAE Systems**

At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions and employ a skilled workforce of some 82,500 people in over 40 countries. Working with customers and local partners, we develop, engineer, manufacture and support products and systems to deliver military capability, protect national security and people and keep critical information and infrastructure secure.

Job Engineering

Primary LocationSA-01-Riyad-Riyadh

Closing Date 29/Sep/22, 5:59:00 PM

Customer Development Assistant Manager, Personal Care Modern Trade – KSA page is loadedCustomer Development Assistant Manager, Personal Care Modern Trade – KSA Bewerben locations Riyadh, Saudi Arabia time type Vollzeit posted on Gestern ausgeschrieben time left to apply Enddatum: 19. August 2025 (Noch 11 Tage Zeit für Bewerbung) job requisition id R-57075

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. In context you are responsible for the selling, negotiation, and facilitation of orders for the assigned customers at store level, in alignment to the CBP and channel strategy, by nurturing effective relationships through understanding the way the customer operates while also closing any target gaps & scouting for growth opportunities.

If you have a Proven negotiation track record at Customer Facing Management level, Experience in working across multiple business teams and balancing multiple priorities then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Operational Performance Delivery

• Deliver the Customer Business Plan and develop corrective actions for performance shortfall or upside based on plan execution in the short-term.
• Sell and negotiate, within the agreed parameters set by the NKAM/KAM for the customer relationship strategy. Owns this process end to end, within relevant stores, including pricing, order placement, delivery, and all admin that arises from the transaction.
• Responsible for optimizing the claims management process in their customers. Ensure end-to-end TTS process is executed from forecasting to accrual, to ensuring claims are received, and validated, disputes cleared, and customer payments are made on time in full.
• Ensure Perfect Store execution of the plan by Field Sales through data analysis of the PS scores and include learnings in ongoing improvements.

Promo / Non-promo Planning & Execution

• Manage total trade spend, along with terms and conditions and transfer of funds and budgets in sync with business objectives.
• Determines tactics, frequency, and other promo attributes, leveraging TPO to optimize plans for customers / region.
• Review the Promo plan with focus on pre-evaluation of all TTS spend to ensure that the right activity is included in the plan to maximize ROI.
• Confirm promo details with the customer, determine opportunistic promo activity, and manage changes to rebates and live rates (terms, conditions, funds overspend, term payment approval)
• Analyze profit pool & review CCD building blocks (non-promo plan)
• Update the annual plan through the monthly review of the promo grid which feeds the S&OP cycle (volume and TTS)

Internal Customer Management:

• Work closely with the operations team to manage day-to-day operational execution (inc. Perfect Store ownership) to minimize stocks, damaged stock & claims, ensure rotation of stock, and avoid high stock levels.
• Collaboratively build the S&OP forecast in alignment with the KAM/NKAM on TO assumptions, budgets, and channel strategy.
• Agree on activities with Category Teams when performance gaps occur vs the CBP before agreeing with customers accordingly.

People Development

• Land CD Capability building priorities and focus skills to Future Fit the people & business.
• Identifying and executing a range of pilots/experiments that will help the category build an in-market edge and develop new capabilities for the team.
• On-board new hires, Interns, and movers to customer dynamics and UL Ways of Working.
• Nurture a culture of Purpose & lifelong learning.

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications ’E’ (essential) or ‘D’ (desirable)

• Proven negotiation track record at Customer Facing Management level (E)
• Experience in different range of Categories & Innovations (BPC, HC, or F&R) (D)
• Experience in working across multiple business teams and balancing multiple priorities (E)
• Experience in eCommerce (D)
• Experience in Marketing (D)
• High degree of business acumen (E)

Skills

• Customer Relationships – the ability to build and maintain collaborative relationships and manage effectively at a store/customer level.
• Selling, Influencing, and Negotiation – understanding channel & customer’s levers to build compelling selling stories that land key priorities and drive mutual growth.
• Stakeholder management: strong ability to build relationships across all levels of the organization (internally & externally).
• Strong Bias for action to drive through change with multiple markets /stakeholders.

Business Development & channel strategy building.

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors
  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  • CONSUMER LOVE : Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  • PURPOSE & SERVICE : Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • AGILITY : Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Vielfalt ist Teil unserer Kultur!

Wir arbeiten stets daran, dass Du Dich bei uns respektiert und sicher fühlst und jeden Tag Dein authentisches Selbst einbringen kannst - unabhängig von Geschlecht, Alter, Herkunft, körperlicher Einschränkungen oder sexueller Orientierung.

Wir sind für Dich da, wenn Du aufgrund körperlicher Einschränkungen Unterstützung während des Bewerbungsprozesses brauchst.

Bewerbungsfotos sind bei uns nicht erforderlich.

#J-18808-Ljbffr

Customer Development Assistant Manager, Personal Care Modern Trade – KSA page is loadedCustomer Development Assistant Manager, Personal Care Modern Trade – KSA Postuler locations Riyadh, Saudi Arabia time type temps plein posted on Offre publiée hier time left to apply Date de fin : 19 août 2025 (Il reste 11 jour(s) pour postuler) job requisition id R-57075

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. In context you are responsible for the selling, negotiation, and facilitation of orders for the assigned customers at store level, in alignment to the CBP and channel strategy, by nurturing effective relationships through understanding the way the customer operates while also closing any target gaps & scouting for growth opportunities.

If you have a Proven negotiation track record at Customer Facing Management level, Experience in working across multiple business teams and balancing multiple priorities then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Operational Performance Delivery

• Deliver the Customer Business Plan and develop corrective actions for performance shortfall or upside based on plan execution in the short-term.
• Sell and negotiate, within the agreed parameters set by the NKAM/KAM for the customer relationship strategy. Owns this process end to end, within relevant stores, including pricing, order placement, delivery, and all admin that arises from the transaction.
• Responsible for optimizing the claims management process in their customers. Ensure end-to-end TTS process is executed from forecasting to accrual, to ensuring claims are received, and validated, disputes cleared, and customer payments are made on time in full.
• Ensure Perfect Store execution of the plan by Field Sales through data analysis of the PS scores and include learnings in ongoing improvements.

Promo / Non-promo Planning & Execution

• Manage total trade spend, along with terms and conditions and transfer of funds and budgets in sync with business objectives.
• Determines tactics, frequency, and other promo attributes, leveraging TPO to optimize plans for customers / region.
• Review the Promo plan with focus on pre-evaluation of all TTS spend to ensure that the right activity is included in the plan to maximize ROI.
• Confirm promo details with the customer, determine opportunistic promo activity, and manage changes to rebates and live rates (terms, conditions, funds overspend, term payment approval)
• Analyze profit pool & review CCD building blocks (non-promo plan)
• Update the annual plan through the monthly review of the promo grid which feeds the S&OP cycle (volume and TTS)

Internal Customer Management:

• Work closely with the operations team to manage day-to-day operational execution (inc. Perfect Store ownership) to minimize stocks, damaged stock & claims, ensure rotation of stock, and avoid high stock levels.
• Collaboratively build the S&OP forecast in alignment with the KAM/NKAM on TO assumptions, budgets, and channel strategy.
• Agree on activities with Category Teams when performance gaps occur vs the CBP before agreeing with customers accordingly.

People Development

• Land CD Capability building priorities and focus skills to Future Fit the people & business.
• Identifying and executing a range of pilots/experiments that will help the category build an in-market edge and develop new capabilities for the team.
• On-board new hires, Interns, and movers to customer dynamics and UL Ways of Working.
• Nurture a culture of Purpose & lifelong learning.

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications ’E’ (essential) or ‘D’ (desirable)

• Proven negotiation track record at Customer Facing Management level (E)
• Experience in different range of Categories & Innovations (BPC, HC, or F&R) (D)
• Experience in working across multiple business teams and balancing multiple priorities (E)
• Experience in eCommerce (D)
• Experience in Marketing (D)
• High degree of business acumen (E)

Skills

• Customer Relationships – the ability to build and maintain collaborative relationships and manage effectively at a store/customer level.
• Selling, Influencing, and Negotiation – understanding channel & customer’s levers to build compelling selling stories that land key priorities and drive mutual growth.
• Stakeholder management: strong ability to build relationships across all levels of the organization (internally & externally).
• Strong Bias for action to drive through change with multiple markets /stakeholders.

Business Development & channel strategy building.

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors
  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  • CONSUMER LOVE : Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  • PURPOSE & SERVICE : Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • AGILITY : Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

En tant qu'employeur responsable et inclusif, Unilever est attentif à la diversité et à la mixité de ses équipes. Nos recruteurs sont engagés et veillent à l'application de processus de recrutement non-discriminants.

Tous nos postes sont ouverts aux personnes en situation de handicap et Unilever accompagne ses collaborateurs dans la mise en place d'éventuels aménagements de poste et de dispositifs d'accessibilité.

About Us Better Business. Better World. Better You. #J-18808-Ljbffr

Customer Development Assistant Manager, Personal Care Modern Trade - KSA page is loaded Customer Development Assistant Manager, Personal Care Modern Trade - KSA Postuler locations Riyadh, Saudi Arabia time type temps plein posted on Offre publiée hier time left to apply Date de fin : 19 août 2025 (Il reste 11 jour(s) pour postuler) job requisition id R-57075

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people - we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don't believe in the 'one size fits all' approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world. In context you are responsible for the selling, negotiation, and facilitation of orders for the assigned customers at store level, in alignment to the CBP and channel strategy, by nurturing effective relationships through understanding the way the customer operates while also closing any target gaps & scouting for growth opportunities.

If you have a Proven negotiation track record at Customer Facing Management level, Experience in working across multiple business teams and balancing multiple priorities then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Operational Performance Delivery

• Deliver the Customer Business Plan and develop corrective actions for performance shortfall or upside based on plan execution in the short-term.
• Sell and negotiate, within the agreed parameters set by the NKAM/KAM for the customer relationship strategy. Owns this process end to end, within relevant stores, including pricing, order placement, delivery, and all admin that arises from the transaction.
• Responsible for optimizing the claims management process in their customers. Ensure end-to-end TTS process is executed from forecasting to accrual, to ensuring claims are received, and validated, disputes cleared, and customer payments are made on time in full.
• Ensure Perfect Store execution of the plan by Field Sales through data analysis of the PS scores and include learnings in ongoing improvements.

Promo / Non-promo Planning & Execution

• Manage total trade spend, along with terms and conditions and transfer of funds and budgets in sync with business objectives.
• Determines tactics, frequency, and other promo attributes, leveraging TPO to optimize plans for customers / region.
• Review the Promo plan with focus on pre-evaluation of all TTS spend to ensure that the right activity is included in the plan to maximize ROI.
• Confirm promo details with the customer, determine opportunistic promo activity, and manage changes to rebates and live rates (terms, conditions, funds overspend, term payment approval)
• Analyze profit pool & review CCD building blocks (non-promo plan)
• Update the annual plan through the monthly review of the promo grid which feeds the S&OP cycle (volume and TTS)

Internal Customer Management:

• Work closely with the operations team to manage day-to-day operational execution (inc. Perfect Store ownership) to minimize stocks, damaged stock & claims, ensure rotation of stock, and avoid high stock levels.
• Collaboratively build the S&OP forecast in alignment with the KAM/NKAM on TO assumptions, budgets, and channel strategy.
• Agree on activities with Category Teams when performance gaps occur vs the CBP before agreeing with customers accordingly.

People Development

• Land CD Capability building priorities and focus skills to Future Fit the people & business.
• Identifying and executing a range of pilots/experiments that will help the category build an in-market edge and develop new capabilities for the team.
• On-board new hires, Interns, and movers to customer dynamics and UL Ways of Working.
• Nurture a culture of Purpose & lifelong learning.

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications 'E' (essential) or 'D' (desirable)

• Proven negotiation track record at Customer Facing Management level (E)
• Experience in different range of Categories & Innovations (BPC, HC, or F&R) (D)
• Experience in working across multiple business teams and balancing multiple priorities (E)
• Experience in eCommerce (D)
• Experience in Marketing (D)
• High degree of business acumen (E)

Skills

• Customer Relationships - the ability to build and maintain collaborative relationships and manage effectively at a store/customer level.
• Selling, Influencing, and Negotiation - understanding channel & customer's levers to build compelling selling stories that land key priorities and drive mutual growth.
• Stakeholder management: strong ability to build relationships across all levels of the organization (internally & externally).
• Strong Bias for action to drive through change with multiple markets /stakeholders.

Business Development & channel strategy building.

Leadership

• You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors
  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner's mindset, using data and insight to make decisions.
  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  • CONSUMER LOVE : Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  • PURPOSE & SERVICE : Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • AGILITY : Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

En tant qu'employeur responsable et inclusif, Unilever est attentif à la diversité et à la mixité de ses équipes. Nos recruteurs sont engagés et veillent à l'application de processus de recrutement non-discriminants.

Tous nos postes sont ouverts aux personnes en situation de handicap et Unilever accompagne ses collaborateurs dans la mise en place d'éventuels aménagements de poste et de dispositifs d'accessibilité.

About Us Better Business. Better World. Better You.

ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people - we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don't believe in the 'one size fits all' approach and instead we will equip you with the tools you need to shape your own future.
JOB PURPOSE
Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world. In context you are responsible for the selling, negotiation, and facilitation of orders for the assigned customers at store level, in alignment to the CBP and channel strategy, by nurturing effective relationships through understanding the way the customer operates while also closing any target gaps & scouting for growth opportunities.
If you have a Proven negotiation track record at Customer Facing Management level, Experience in working across multiple business teams and balancing multiple priorities then this role is just for you!
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
Operational Performance Delivery
+ Deliver the Customer Business Plan and develop corrective actions for performance shortfall or upside based on plan execution in the short-term.
+ Sell and negotiate, within the agreed parameters set by the NKAM/KAM for the customer relationship strategy. Owns this process end to end, within relevant stores, including pricing, order placement, delivery, and all admin that arises from the transaction.
+ Responsible for optimizing the claims management process in their customers. Ensure end-to-end TTS process is executed from forecasting to accrual, to ensuring claims are received, and validated, disputes cleared, and customer payments are made on time in full.
+ Ensure Perfect Store execution of the plan by Field Sales through data analysis of the PS scores and include learnings in ongoing improvements.
Promo / Non-promo Planning & Execution
+ Manage total trade spend, along with terms and conditions and transfer of funds and budgets in sync with business objectives.
+ Determines tactics, frequency, and other promo attributes, leveraging TPO to optimize plans for customers / region.
+ Review the Promo plan with focus on pre-evaluation of all TTS spend to ensure that the right activity is included in the plan to maximize ROI.
+ Confirm promo details with the customer, determine opportunistic promo activity, and manage changes to rebates and live rates (terms, conditions, funds overspend, term payment approval)
+ Analyze profit pool & review CCD building blocks (non-promo plan)
+ Update the annual plan through the monthly review of the promo grid which feeds the S&OP cycle (volume and TTS)
Internal Customer Management:
+ Work closely with the operations team to manage day-to-day operational execution (inc. Perfect Store ownership) to minimize stocks, damaged stock & claims, ensure rotation of stock, and avoid high stock levels.
+ Collaboratively build the S&OP forecast in alignment with the KAM/NKAM on TO assumptions, budgets, and channel strategy.
+ Agree on activities with Category Teams when performance gaps occur vs the CBP before agreeing with customers accordingly.
People Development
+ Land CD Capability building priorities and focus skills to Future Fit the people & business.
+ Identifying and executing a range of pilots/experiments that will help the category build an in-market edge and develop new capabilities for the team.
+ On-board new hires, Interns, and movers to customer dynamics and UL Ways of Working.
+ Nurture a culture of Purpose & lifelong learning.
WHAT YOU NEED TO SUCCEED
Experiences & Qualifications 'E' (essential) or 'D' (desirable)
+ Proven negotiation track record at Customer Facing Management level (E)
+ Experience in different range of Categories & Innovations (BPC, HC, or F&R) (D)
+ Experience in working across multiple business teams and balancing multiple priorities (E)
+ Experience in eCommerce (D)
+ Experience in Marketing (D)
+ High degree of business acumen (E)
Skills
+ Customer Relationships - the ability to build and maintain collaborative relationships and manage effectively at a store/customer level.
+ Selling, Influencing, and Negotiation - understanding channel & customer's levers to build compelling selling stories that land key priorities and drive mutual growth.
+ Stakeholder management: strong ability to build relationships across all levels of the organization (internally & externally).
+ Strong Bias for action to drive through change with multiple markets /stakeholders.
Business Development & channel strategy building.
Leadership
+ You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
+ As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
+ Critical SOL (Standards of Leadership) Behaviors
+ PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner's mindset, using data and insight to make decisions.
+ PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
+ CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
+ PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
+ AGILITY: Explores the world around them, continually learning and developing their skills.
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Customer Development
Job Type: Full time
Industry: