66 Telecommunications Engineer jobs in Riyadh
Senior Telecom Engineer
Posted 6 days ago
Job Viewed
Job Description
Job Summary:
In this role, you will report to the Electrical Design manager and be accountable for supervising and managing the work of the customer’s designers and contractors in the concept masterplan and delivery of design for the telecom design such as wireless and access networks, data centers, backbone cabling, data networks etc, in addition to security and safety designs, including CCTV, access control, public address, fire alarm, BMS, etc. You will prepare estimates, work plans, progress reports and assist with the tender, evaluation and award recommendations for the MEP contractor(s).
You will coordinate and collaborate with other teams such as the vertical assets Delivery teams, Stakeholder Management, Contracts & Procurement and Start-up/Commissioning as required through all stages of the Project life cycle. Your technical expertise and coordination will ensure outcomes meet customer and project requirements.
Major Responsibilities:- Supervision and management of the customer designers and contractors in the delivery of infrastructure electrical systems design.
- Review of technical submissions from designers and contractors relating to telecom systems.
- Support to Contracts & Procurement in the delivery of design to support procurement and post tender technical evaluation and award recommendations.
- Monitoring & reporting on the progress and performance of the customer’s designers and contractors.
- Coordination with the Stakeholder Management team to ensure that all required permits and approvals are achieved in a timely manner throughout the Project life cycle.
- Support to Construction & Quality delivery teams during the execution of the works relating to infrastructure electrical systems, including resolution of requests for information, field change requests, non-conformance reports and work inspection requests.
- Support to Start-Up/Commissioning team from the outset to ensure that start-up/commissioning and hand-over requirements are addressed early in the design process and support the conduct of testing and commissioning during the execution of the works.
- Coordinate Telecom systems design with other project disciplines, review project design criteria, vendor submissions, construction inspection records and startup test reports
- Coordinate telecom systems design integration across numerous contracts, work packages and stakeholders.
- Liaison with customer representatives as subject matter expert and accountable person for delivery of systems engineering documentation, including presentations and reporting as required.
- Undertake audits, reports and present findings of designer, contractor, stakeholder and project team application and adherence to engineering processes and policies.
- Support the production of verification packages to facilitate turnover of completed telecom systems and facilities.
- Requires bachelor's or master’s degree in telecom engineering, with 10+ years of relevant experience in big infrastructure projects.
- Strong technical knowledge of electrical systems design, specifically telecom such as wireless and access networks, data centers, backbone cabling, data networks etc.
- In-depth understanding of local and international electrical codes, particularly NFPA, IBC, Saudi Building Code, Communication, Space and Technology Commission (CST) regulations, and the various Service Providers coordination.
- Proven experience working on large-scale infrastructure, utility, or public event/venue projects.
- Experience working and coordinating with multiple design consultants in a high-performance, schedule-driven environment.
- Working knowledge of BIM platforms and coordination tools (Revit, Navisworks)
- Ability to review and validate electrical engineering documentation, drawings, and technical specifications.
- Previous experience in Saudi Arabia and knowledge of local permitting and authority engagement processes preferred.
- Excellent communication, and presentation skills in English; Arabic language skills are an advantage.
- Demonstrated ability to work under pressure, adapt to change, and resolve complex technical challenges proactively
For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards
Diverse teams build the extraordinary:As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.
We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.
Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may email their request to
#J-18808-LjbffrSenior Telecom Engineer
Posted 6 days ago
Job Viewed
Job Description
Overview
Bechtel is delivering Expo 2030 Riyadh infrastructure and related programs. Expo 2030 Riyadh is a global platform to promote sustainable development, innovation, and transformative thinking. The project will run from October 2030 to March 2031 and is expected to welcome over 40 million visits.
Bechtel is managing the infrastructure program for early works, utilities, and publicly accessible spaces as part of the six-square-kilometer site. The master plan aims for a mixed-use legacy development after the event, leveraging international sustainability standards for urban forestry, treated water, and energy sources.
Job SummaryYou will report to the Electrical Design Manager and supervise the customer’s designers and contractors in the concept masterplan and delivery of telecom design, including wireless and access networks, data centers, backbone cabling, and data networks, as well as security and safety designs (CCTV, access control, public address, fire alarm, BMS, etc.). You will prepare estimates, work plans, progress reports, and assist with tender, evaluation, and award recommendations for the MEP contractor(s). You will coordinate with other teams throughout the project life cycle to ensure outcomes meet customer and project requirements.
Major Responsibilities- Supervision and management of the customer designers and contractors in the delivery of infrastructure electrical systems design.
- Review of technical submissions from designers and contractors relating to telecom systems.
- Support to Contracts & Procurement in the delivery of design to support procurement and post-tender technical evaluation and award recommendations.
- Monitoring and reporting on the progress and performance of the customer’s designers and contractors.
- Coordinate with the Stakeholder Management team to obtain permits and approvals in a timely manner throughout the project life cycle.
- Support to Construction & Quality delivery teams during the execution of works relating to infrastructure electrical systems, including handling RFIs, field change requests, non-conformance reports, and work inspection requests.
- Support Start-Up/Commissioning from design through testing and hand-over requirements.
- Coordinate telecom systems design with other project disciplines and review design criteria, vendor submissions, inspection records, and startup test reports.
- Coordinate telecom systems design integration across multiple contracts and stakeholders.
- Liaison with customer representatives as subject-matter expert for delivery of systems engineering documentation, presentations, and reporting.
- Undertake audits, reports, and present findings on adherence to engineering processes and policies.
- Support the production of verification packages to facilitate turnover of completed telecom systems and facilities.
- Requires bachelor's or master’s degree in telecom engineering, with 10+ years of relevant experience in large infrastructure projects.
- Strong technical knowledge of electrical systems design, specifically telecom such as wireless and access networks, data centers, backbone cabling, data networks, etc.
- In-depth understanding of local and international electrical codes (NFPA, IBC, Saudi Building Code) and CST regulations, and coordination with service providers.
- Proven experience on large-scale infrastructure, utility, or public event/venue projects.
- Experience coordinating with multiple design consultants in a high-performance, schedule-driven environment.
- Working knowledge of BIM platforms and coordination tools (Revit, Navisworks).
- Ability to review and validate electrical engineering documentation, drawings, and technical specifications.
- Previous experience in Saudi Arabia and knowledge of local permitting and authority engagement processes preferred.
- Excellent communication and presentation skills in English; Arabic is an advantage.
- Ability to work under pressure, adapt to change, and proactively resolve complex technical challenges.
Bechtel offers robust benefits to support career development, culture, and work-life balance. Learn more about Bechtel Total Rewards.
Diversity and Equal OpportunityBechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status, protected veteran status, genetic information, and any other characteristic protected by law. Applicants needing accommodation may email
Seniority level- Mid-Senior level
- Full-time
- Engineering and Information Technology
- Industries: Construction
Telecom Engineer (electrical)
Posted 10 days ago
Job Viewed
Job Description
Riverside Enterprises, Saudi Arabia
Preparing studies and reports, specifications, drawings, and cost estimates for small to large scale private telecommunication networks.
Meet regularly with outside clients, not only providing updates but assessing current design needs.
Direct experience (10 years) with the planning, design, and application of private telecommunications networks and systems.
BS or MS degree in Electrical or Computer Science Engineering.
Experience designing UHF and VHF land mobile radio systems, microwave radio systems, digital microwave, wireless broadband data networks, or fiber optics networks for wide-area multimedia applications.
Any design experience with the following would be a big plus: Supervisory Control and Data Acquisition (SCADA) systems, Energy Management Systems (EMS), Substation Automation (SA) systems, Distribution Automation (DA) systems, Advanced Metering Infrastructure (AMI) systems, Intelligent Transportation Systems (ITS), enterprise Wide Area Networks (WANs), public safety communications, and remote security surveillance systems.
Job SpecificationPreparing studies and reports, specifications, drawings, and cost estimates for small to large scale private telecommunication networks.
Meet regularly with outside clients, not only providing updates but assessing current design needs.
Direct experience (10 years) with the planning, design, and application of private telecommunications networks and systems.
BS or MS degree in Electrical or Computer Science Engineering.
Experience designing UHF and VHF land mobile radio systems, microwave radio systems, digital microwave, wireless broadband data networks, or fiber optics networks for wide-area multimedia applications.
Any design experience with the following would be a big plus: Supervisory Control and Data Acquisition (SCADA) systems, Energy Management Systems (EMS), Substation Automation (SA) systems, Distribution Automation (DA) systems, Advanced Metering Infrastructure (AMI) systems, Intelligent Transportation Systems (ITS), enterprise Wide Area Networks (WANs), public safety communications, and remote security surveillance systems.
Information Technology and Services - Lahore, Pakistan
#J-18808-LjbffrSenior Telecom Engineer
Posted 9 days ago
Job Viewed
Job Description
+ **Relocation Authorized:** **National/International - Single**
+ **Telework Type:** **Full-Time Office/Project**
+ **Work Location: Riyadh**
# Extraordinary teams building inspiring projects:
Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.
Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.
Core to Bechtel is our Vision, Values and Commitments . They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report .
# Project Overview:
Expo 2030 Riyadh is a global platform where countries, organizations, and individuals will come together to collaborate. Under the theme "Foresight for Tomorrow," the Expo promotes sustainable development, innovation, and transformative thinking. The event will be held from October 2030 to March 2031 and is expected to welcome over 40 million visits.
The 6 km² Masterplan outlines a comprehensive framework for participation and infrastructure at the Expo. The exhibition space, totaling 491,100 m² GFA, can accommodate up to 197 participating countries and 29 international organizations.
Working collaboratively with our customer, Expo 2030 Riyadh Company (ERC), Bechtel will manage the infrastructure program which comprises early works, utilities, and publicly accessible spaces like streets and parks. Our scope on the six-square-kilometer site will transition into a mixed-use legacy development to serve the community after the six-month event is over. The project's master plan leverages international sustainability standards for urban afforestation, treated water, and energy sources.
# Job Summary:
In this role, you will report to the Electrical Design manager and be accountable for supervising and managing the work of the customer's designers and contractors in the concept masterplan and delivery of design for the telecom design such as wireless and access networks, data centers, backbone cabling, data networks etc, in addition to security and safety designs, including CCTV, access control, public address, fire alarm, BMS, etc. You will prepare estimates, work plans, progress reports and assist with the tender, evaluation and award recommendations for the MEP contractor(s).
You will coordinate and collaborate with other teams such as the vertical assets Delivery teams, Stakeholder Management, Contracts & Procurement and Start-up/Commissioning as required through all stages of the Project life cycle. Your technical expertise and coordination will ensure outcomes meet customer and project
# Major Responsibilities:
+ Supervision and management of the customer designers and contractors in the delivery of infrastructure electrical systems design.
+ Review of technical submissions from designers and contractors relating to telecom systems.
+ Support to Contracts & Procurement in the delivery of design to support procurement and post tender technical evaluation and award recommendations.
+ Monitoring & reporting on the progress and performance of the customer's designers and contractors.
+ Coordination with the Stakeholder Management team to ensure that all required permits and approvals are achieved in a timely manner throughout the Project life cycle.
+ Support to Construction & Quality delivery teams during the execution of the works relating to infrastructure electrical systems, including resolution of requests for information, field change requests, non-conformance reports and work inspection requests.
+ Support to Start-Up/Commissioning team from the outset to ensure that start-up/commissioning and hand-over requirements are addressed early in the design process and support the conduct of testing and commissioning during the execution of the works.
+ Coordinate Telecom systems design with other project disciplines, review project design criteria, vendor submissions, construction inspection records and startup test reports
+ Coordinate telecom systems design integration across numerous contracts, work packages and stakeholders.
+ Liaison with customer representatives as subject matter expert and accountable person for delivery of systems engineering documentation, including presentations and reporting as required.
+ Undertake audits, reports and present findings of designer, contractor, stakeholder and project team application and adherence to engineering processes and policies.
+ Support the production of verification packages to facilitate turnover of completed telecom systems and facilities.
# Education and Experience Requirements:
+ Requires bachelor's or master's degree in telecom engineering, with 10+ years of relevant experience in big infrastructure projects.
# Required Knowledge and Skills:
+ Strong technical knowledge of electrical systems design, specifically telecom such as wireless and access networks, data centers, backbone cabling, data networks etc.
+ In-depth understanding of local and international electrical codes, particularly NFPA, IBC, Saudi Building Code, Communication, Space and Technology Commission (CST) regulations, and the various Service Providers coordination.
+ Proven experience working on large-scale infrastructure, utility, or public event/venue projects.
+ Experience working and coordinating with multiple design consultants in a high-performance, schedule-driven environment.
+ Working knowledge of BIM platforms and coordination tools (Revit, Navisworks)
+ Ability to review and validate electrical engineering documentation, drawings, and technical specifications.
+ Previous experience in Saudi Arabia and knowledge of local permitting and authority engagement processes preferred.
+ Excellent communication, and presentation skills in English; Arabic language skills are an advantage.
+ Demonstrated ability to work under pressure, adapt to change, and resolve complex technical challenges proactively
# Total Rewards/Benefits:
For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards
# Diverse teams build the extraordinary:
As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.
We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.
**_Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to_** ** **
Ericsson Engineer (Telecom Engineer KSA)
Posted today
Job Viewed
Job Description
Join to apply for the Ericsson Engineer (Telecom Engineer KSA) role at Xad Technologies
Key Responsibilities- Perform installation, commissioning, and integration of Ericsson BTS, NodeB, eNodeB, and 5G sites.
- Conduct software upgrades, re-homing, and parameter tuning as per network optimization plans.
- Execute acceptance tests (PAT/SAT) with customer representatives.
- Perform site surveys and technical audits before installation.
- Ensure proper configuration and connectivity with transmission (MW or fiber) links.
- Coordinate with NOC and project teams for issue resolution and performance monitoring.
- Prepare and submit daily progress reports, checklists, and as-built documentation.
- Follow company HSE and quality standards at all times during site work.
- Bachelor's Degree in Telecommunication/Electrical/Electronic Engineering.
- 25 years of experience in Ericsson equipment (RBS 6000, MINI-LINK MW, Radio Integration).
- Proficiency in Ericsson tools (OSS, ENM, WCDMA, LTE, 5G).
- Strong troubleshooting and analytical skills.
- Valid driving license and willingness to travel across KSA.
Riyadh, Riyadh, Saudi Arabia SAR10,000.00-SAR20,000.00 1 month ago
#J-18808-LjbffrEricsson Engineer (Telecom Engineer KSA)
Posted 2 days ago
Job Viewed
Job Description
Key Responsibilities:
Perform installation, commissioning, and integration of Ericsson BTS, NodeB, eNodeB, and 5G sites.
Conduct software upgrades, re-homing, and parameter tuning as per network optimization plans.
Execute acceptance tests (PAT/SAT) with customer representatives.
Perform site surveys and technical audits before installation.
Ensure proper configuration and connectivity with transmission (MW or fiber) links.
Coordinate with NOC and project teams for issue resolution and performance monitoring.
Prepare and submit daily progress reports, checklists, and as-built documentation .
Follow company HSE and quality standards at all times during site work.
Bachelors Degree in Telecommunication/Electrical/Electronic Engineering.
25 years of experience in Ericsson equipment (RBS 6000, MINI-LINK MW, Radio Integration) .
Proficiency in Ericsson tools (OSS, ENM, WCDMA, LTE, 5G).
Strong troubleshooting and analytical skills.
Valid driving license and willingness to travel across KSA.
Network Engineer
Posted today
Job Viewed
Job Description
Overview
GovCIO is currently hiring for a Network Engineer. This position will be located in Saudi Arabia and will be an onsite position.
ResponsibilitiesGathers information concerning the capabilities of Company products; investigates the technical capabilities of Company products and competing equipment and / or solutions; stays abreast of developments in hardware and software. Generates quantifiable requirements based on customer description, system planning and design, and ensures requirements comply through formal verification methods. Translates high level product development strategies into network and system requirement specifications and works with other engineering disciplines to develop lower level detailed implementation requirements. Establishes and coordinates development of standards, practices, and procedures as related to the network and system development. Designs interfaces and brings network and system elements together so they work as a whole. Assesses performance using evaluation criteria and technical performance measures. Customer liaison and support for business development activities and to understand and shape requirements. Coordinates the planning, design, and installation of equipment, using knowledge of engineering and programming as well as sophisticated instruments and computers. Participates in system conceptual design and documentation of the design concepts. Installs all new hardware, systems, and software for networks. Designs, creates, and builds network services, equipment and devices. Generates system level requirements verification procedures and customer acceptance test procedures. Monitors system performance and implements performance tuning. Reviews test plans / procedures and ensures they meet the objectives of the contractual requirements and participates in the testing process to validate requirements.
QualificationsBachelor's with 5 - 8 years (or commensurate experience)
- Clearance Required: Secret
- Five+ (5) years of Network Engineering experience with USN or comparable Department of Defense (DoD) agencies.
- Two+ (2) years of experience with Network management tools (can be part of five+ (5) years USN / DoD experience).
- Three+ (3) years of experience in network design and operations (can be part of five+ (5) years USN / DoD experience).
- Certifications in CompTIA NetWork+, CompTIA Security+.
- Experience working OCONUS in security cooperation efforts or for foreign customers (i.e., not for US military bases or USG facilities).
- PENDING CONTRACT AWARD
- Three+ (3) years of experience as an engineer supporting C4I systems.
- Three+ (3) years of experience with NAVWAR prime mission products.
- Experience interacting with US and foreign senior military / government officials.
- Master's degree from an accredited college or university in the field of Engineering.
GovCIO is a team of transformers people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here’s what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and / or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks Benefits At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment Available to full-time employees Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability / vets.
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About the latest Telecommunications engineer Jobs in Riyadh !
Network Engineer
Posted 2 days ago
Job Viewed
Job Description
Job InfoAs a network support engineer, you’ll be responsible for maintaining the systems that allow organizations to function and communicate, both internally and externally, on a daily basis. Depending on your level of responsibility, tasks may include upgrading the company’s communications infrastructure or installing a new system. Regardless of the type of business, as a network support engineer you’ll be responsible for designing, installing and maintaining the communications, file sharing and general IT resources used by the organization.
Responsibilities- Installing new software
- Installing new hardware (servers, printers, computer workstations, etc.)
- Setting up user accounts, permissions and passwords
- Overseeing security of all systems, especially the internet, and installing antivirus protection
- Fixing network faults
- Network maintenance
- Technical support for people using the network
- Training staff on new systems
- Day to day admin and monitoring of network use
- Planning future improvements, suggesting IT solutions to business problems
- Making sure all IT meets industry standards
- Supervising helpdesk staff
- Good at problem solving
- Good at organizing and multitasking
- Able to explain technical problems in simple terms
- Work well with people
- A dedication to continually update knowledge
- A clear understanding of the employer’s particular systems
- In-depth knowledge of LAN, WAN, MAN and GAN
- Extensive experience of support and provisioning of routers and firewalls in a similar role
- Should have experience on firewalls and UTMs
- High level of customer service skills
- Capable of producing high standards of work within tight deadlines
- Highly organized and able to work on own initiative to complete the range of tasks required
- Capable of working as part of a team and able to work in key Zen and customer projects
- A keen interest in computer networking and WAN technology
- Able to operate effectively in difficult and pressured situations
- Flexible and willing to work outside core business hours as required
Apply Now – and we'll get back to you within 48 hours.
#J-18808-LjbffrNetwork Engineer
Posted 2 days ago
Job Viewed
Job Description
Penta Consulting are a technology service provider and industry‑leading outsourced partner. We've specialised in providing professional and managed services to OEMs, system integrators, and financial services providers globally as well as IT and Telco companies for over 26 years.
We are looking for a Network Engineer to support one of the biggest Global Technology Leader's in the world. This position is going to be based in Saudi Arabia.
Key Responsibilities- Leads customer delivery engagements and/or provides escalation support for large scale solutions and complex issues through deep technical expertise. Provides leadership capabilities and insight for creation and sharing of intellectual capital, influences the Engineering team to improve products, actively mentors and develops others.
- Thought leader; collaborates cross functionally with internal stakeholders to showcase the value of Cisco services and solutions to customers.
- Drives customer technology transitions, influencing solution architectures and services.
- Builds customer simulations to resolve/validate complex problems and compatibility issues.
- Leads creation and dissemination of technical collateral, intellectual capital, documentation and knowledge transfer.
- Provides technical expertise and escalation support in documenting and resolving technical problems found in products and solutions.
- Mentors and develops others.
- Contribute effectively in the areas of Customer Problem Resolution; Innovation; Engineering Engagement; Intellectual Capital; Talent Development.
- Actively mentors and develops others.
- Leads the creation and sharing of intellectual property (content, training) including digital intellectual property (e.g. scripts, software assets) in the most productive manner for various audiences, customers.
- Interacts effectively with Engineering to solve complex problems, identifies serviceability issues and drives resolution of the issues with Engineering and other organizations.
- Provides technical expertise and guidance to resolve complex customer problems in support of escalations.
- Mid‑Senior level
- Full‑time
- Information Technology
- IT Services and IT Consulting
Network Engineer
Posted 6 days ago
Job Viewed
Job Description
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Ruijie Networks
As a Network Engineer, you will provide technical support to customers and partners, focusing on pre-sales test support, partner training, and project implementation on Ruijie network products or solutions. You will also be responsible for service delivery quality within your coverage territory.
To succeed in this role, you must be a motivated self-starter and self-learner, with strong customer service and technical problem-solving skills.
Main responsibilities- Work with remote TAC and R&D teams to conduct pre-sales tests, POCs, and demonstrations, focusing on Network and Wireless areas.
- Collaborate closely with the TAC level 2 support team to resolve technical issues and service requests from partners and customers efficiently.
- Provide technical support to enterprise industry channel partners, focusing on Campus Network and Wireless areas.
- Enhance channel partners’ technical service capabilities through regular training, technical certification, product training, and workshops.
- Assist in establishing service process systems (customer support, RMA, project delivery, etc.) and ensure service quality by managing service partner delivery in responsible countries.
- Bachelor’s or associate degree in network essentials or related fields, or equivalent work experience.
- Over 3 years of technical support and implementation experience in network-related areas (Switch, Router, VPN, Wireless). Experience with Cisco, HPE, Aruba, Ruckus, Huawei, and Juniper is preferred.
- Experience in configuring and administering Wireless products (LAN Controllers, Access Points), and Wireless LAN Security (WEP, WPA2/WPA3, LEAP, PEAP).
- Professional certifications like CCNP/CCIE, HCNP/HCNE, JNCIS/JNCIP, HPE ASE, Aruba ACMP are preferred.
- Experience in customer interaction or client-facing roles, with excellent presentation, communication, and moderation skills.
- Ability to work independently and as part of a team, with strong multitasking skills and managing multiple engagements.
- Excellent English communication skills; Chinese language skills are a plus.
- Willingness to travel frequently for business.
- Mid-Senior level
- Full-time
- Sales, Business Development, and Consulting
- Computer Networking Products, IT Services and Consulting, and Network Security
This job posting is active and accepting applications.
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