Performance Monitoring Senior Specialist

Riyadh, Riyadh Zakat, Tax and Customs Authority

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Job Description

Performance Monitoring Senior Specialist

Purpose of Job: Jobholders at this level are capable of operating with minimal supervision. They work within guidelines and procedures in order to prepare more complex, specialized or ad-hoc reports in their related field. They contribute to the completion of milestones or operational targets within the assigned functional area. They undertake operational activities including preparing required reports using various reporting systems and following-up on the implementation of corrective/remedial actions.

Job Responsibilities
  • Organizational Performance Monitoring and Reporting
  • Research and keep abreast of international best practices to identify latest trends, methods and approaches used for data reporting
  • Develop and/or update the reporting framework to ensure standardized and consistent reporting
  • Update the organizational performance management reporting tools for monitoring purposes
  • Collect and consolidate data from all functions on a periodical basis ensuring correctness and integrity to monitor and report on organizational performance
  • Control the reporting systems (Tableau, S+)
  • Review ZATCA’s KPIs dashboard to report results and gaps
  • Prepare needed weekly/monthly/quarterly/yearly reports to relevant internal (e.g., BoD, other functions) and external (e.g., Ministry of Finance, ADAA, Royal Court) stakeholders in an accurate and timely manner highlighting ZATCA’s strategy’s performance, achieved results and deviations
  • Conduct meetings with senior leadership and concerned external stakeholders (e.g., ADAA, Ministry of Finance) to discuss results and recommendations
  • Follow-up on the implementation of corrective/remedial actions
  • Prepare awareness materials and conduct awareness and educational workshops to enhance capabilities in organizational performance
  • Organization and Operations
  • Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
  • Help in solving escalated problems and provide needed support for junior team to ensure work is carried out efficiently
  • Escalate complex problems to the relevant person to ensure cases/issues are closed properly
  • Perform other duties as requested
  • People Management
  • Train junior staff on the different job activities to ensure transfer of know-how, when applicable
  • Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/junior staff
  • Support junior staff or direct reports in order to execute their duties according to set policies and processes
Job Details Education

Bachelor’s degree in Business Administration, or equivalent is required

Experience

A minimum of 2 years of relevant experience

Competencies
  • Business Excellence - Proficient
  • Collaboration and Communication - Developing
  • Policy Making - Developing
  • Professionalism - Developing
  • Data Analytics - Proficient
  • Results Oriented - Developing
  • Strategic and Business Planning - Developing
  • Customer Focus - Developing
  • Quality Management - Developing
  • Change Management - Developing
  • Enablement of Change and Innovation - Developing
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Human Resources
Industries
  • Government Administration

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Performance Monitoring & Reporting Engineer

Riyadh, Riyadh Hill Intl.

Posted 18 days ago

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Job Description

Hill International provides comprehensive program, project, and construction management services for clients across diverse sectors undertaking major construction projects worldwide. Our expertise includes cost engineering and estimating, quality assurance, inspection, scheduling, risk management, and claims avoidance. To learn more about Hill International, please visit our website at .

We are committed to delivering exceptional project management services and solutions globally. Whether you are an experienced project manager, engineer, or a recent graduate eager to launch your career in the construction industry, we have opportunities that will both challenge and inspire you.

We are currently looking for a PERFORMANCE MONITORING & REPORTING ENGINEER to join our mega WATER - WASTEWATER project in Saudi Arabia (Dammam, Qassim, Riyadh) . Submit your application in English today at .

Join us and be part of a team that's shaping the future of the construction industry!

Job Overview:

We are seeking a dynamic and experienced Performance Monitoring & Reporting Engineer to drive technical excellence and knowledge transfer within our water and wastewater projects team. The ideal candidate will possess a strong background in engineering and project management, coupled with exceptional leadership and communication skills to facilitate the successful delivery of complex projects.

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HR & Performance Monitoring Specialist

Riyadh, Riyadh Eram Group

Posted 18 days ago

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Job Description

Eram Talent is looking for a dedicated HR & Performance Monitoring Specialist to join our dynamic team. This key role will focus on enhancing our human resource strategies and monitoring organizational performance to achieve operational excellence. If you are passionate about driving HR initiatives and improving workforce effectiveness, this position will provide you with the opportunities to leverage your skills and make a substantial impact.

The ideal candidate will be responsible for implementing HR policies and programs that align with organizational goals, managing performance evaluation processes, and ensuring a high level of employee engagement. You will also play a crucial role in analyzing performance metrics and providing actionable insights to improve overall workforce productivity.

Responsibilities:
    • Monitor and track Key Performance Indicators (KPIs) of Saudi managers across all regions.
    • Collect, analyze, and report performance data on a regular basis.
    • Collaborate with HR and department heads to review and improve action plans.
    • Identify gaps and areas of improvement and provide recommendations for individual or group performance enhancement.
    • Maintain dashboards and performance systems to ensure real-time visibility of performance metrics.
    • Support in talent development initiatives to strengthen Saudi leadership pipelines.
    • Ensure compliance with Saudization goals and national workforce strategies.
    • Facilitate periodic performance review meetings and follow-up sessions with Saudi managers.
    • Assist in training coordination, mentoring initiatives, and succession planning for Saudi nationals.
    • Provide bilingual (Arabic & English) communication support where required for reporting or correspondence.
  • Bachelor's degree in Human Resources, Business Administration, or a related field
  • Minimum of 5 years of experience in HR or performance monitoring roles
  • Strong understanding of performance management frameworks and HR best practices
  • Excellent analytical skills, with the ability to interpret performance data
  • Strong communication and interpersonal skills
  • Proficient in HR software and MS Office applications
  • Ability to work collaboratively in a team environment
  • Prior experience in a multinational or diverse work environment is a plus
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Performance Monitoring & Reporting Engineer

Riyadh, Riyadh Hill Intl.

Posted today

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Job Description

Hill International provides comprehensive program, project, and construction management services for clients across diverse sectors undertaking major construction projects worldwide. Our expertise includes cost engineering and estimating, quality assurance, inspection, scheduling, risk management, and claims avoidance. To learn more about Hill International, please visit our website at .

We are committed to delivering exceptional project management services and solutions globally. Whether you are an experienced project manager, engineer, or a recent graduate eager to launch your career in the construction industry, we have opportunities that will both challenge and inspire you.

We are currently looking for a PERFORMANCE MONITORING & REPORTING ENGINEER to join our mega WATER - WASTEWATER project in Saudi Arabia (Dammam, Qassim, Riyadh) . Submit your application in English today at .

Join us and be part of a team that's shaping the future of the construction industry!

Job Overview:

We are seeking a dynamic and experienced Performance Monitoring & Reporting Engineer to drive technical excellence and knowledge transfer within our water and wastewater projects team. The ideal candidate will possess a strong background in engineering and project management, coupled with exceptional leadership and communication skills to facilitate the successful delivery of complex projects.

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HR & Performance Monitoring Specialist

Riyadh, Riyadh Eram Group

Posted today

Job Viewed

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Job Description

Eram Talent is looking for a dedicated HR & Performance Monitoring Specialist to join our dynamic team. This key role will focus on enhancing our human resource strategies and monitoring organizational performance to achieve operational excellence. If you are passionate about driving HR initiatives and improving workforce effectiveness, this position will provide you with the opportunities to leverage your skills and make a substantial impact.

The ideal candidate will be responsible for implementing HR policies and programs that align with organizational goals, managing performance evaluation processes, and ensuring a high level of employee engagement. You will also play a crucial role in analyzing performance metrics and providing actionable insights to improve overall workforce productivity.

Responsibilities:
  • Monitor and track Key Performance Indicators (KPIs) of Saudi managers across all regions.
  • Collect, analyze, and report performance data on a regular basis.
  • Collaborate with HR and department heads to review and improve action plans.
  • Identify gaps and areas of improvement and provide recommendations for individual or group performance enhancement.
  • Maintain dashboards and performance systems to ensure real-time visibility of performance metrics.
  • Support in talent development initiatives to strengthen Saudi leadership pipelines.
  • Ensure compliance with Saudization goals and national workforce strategies.
  • Facilitate periodic performance review meetings and follow-up sessions with Saudi managers.
  • Assist in training coordination, mentoring initiatives, and succession planning for Saudi nationals.
  • Provide bilingual (Arabic & English) communication support where required for reporting or correspondence.
  • Bachelor's degree in Human Resources, Business Administration, or a related field
  • Minimum of 5 years of experience in HR or performance monitoring roles
  • Strong understanding of performance management frameworks and HR best practices
  • Excellent analytical skills, with the ability to interpret performance data
  • Strong communication and interpersonal skills
  • Proficient in HR software and MS Office applications
  • Ability to work collaboratively in a team environment
  • Prior experience in a multinational or diverse work environment is a plus
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Fm Performance Monitoring Manager

Riyadh, Riyadh Serco Plc

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Job Description

Make a difference every day

Your Opportunity
We are looking for a FM Performance Monitoring Manager will be responsible for recommending and administering capital improvement works and provide Contract & Performance Management of Service Operators.

The Client is in the process of developing and executing a transformation program. This program involves transitioning from the management of operations and maintenance contracts to the management of contracts related to assets and facilities. The client’s primary objective is to achieve maximum value and benefit for the life cycle of assets and facilities within their estate.

The build it new/ spending era has been and gone. Serco helps businesses and governments maximize ROI and extend the life of their assets. We manage their assets and people and use our data and insights to improve the experience of anyone who interacts with their products or services. We drive operational and cost efficiency on key services through process improvement, innovation and transforming citizen experience providing our Client with Consulting Services to Support Assets and Facilities - Facilities Department.

This role will be based in Riyadh.

Key accountabilities Recommend and administer capital improvement works. Contract & Performance Management of Service Operators Represent Serco and client to navigate through various audits, inspections conducted by local bodies, and 3rd parties Establish, policies and procedures for the management and tracking of performance by the O&M Contractors. Develop, implement, and review energy efficient replacement programs. Review service delivery systems and develop strategic maintenance or replacement strategies. Review whole of service delivery contracts as well as maintain to contractual obligations. Negotiate and procure new service delivery contracts. Ongoing management of the Risk Management program. Timely address various ad hoc requests for variation work and VIP visits. Manage the day-to-day operations of O&M contractors and all elements of the Contract to meet all regulatory, business, strategic and Key Performance Indicators (KPI). Meet agreed budgets (commitments) and business planning outcomes. Assist, support the Programme Director ensuring the implementation of changes necessary to meet evolving service delivery standards. Set staffing levels in compliance with business specifications and monitor them, to enable the delivery of efficient and effective services. Prepare weekly, bi-weekly and monthly reports as necessary and required Liaise with customer representatives on an appropriate and regular basis. Monitoring of procedures and policies in order to recommend improvements. Monitor, review and, where appropriate, update property, plant and equipment to meet the changing needs of the business, within your authority limits. Monitoring performance and raising the level of outcomes of operation, maintenance and facilities management works, which are provided through self-operation or through outsourcing consultants with operation and maintenance contractors. Developing performance measurement models and standards for the following: - the department’s work system / outsourcing consultant/contractors (services - contracts - operations - purchases) / questionnaire on contractors’ satisfaction with the department’s work system and transactions. Monitoring and evaluating performance, developing a mechanism for continuous improvement of the department’s work system, and analyzing the results and preparing reports regarding them. Monitoring the technical performance of facility management contractors to ensure compliance with quality, health and occupational safety standards and supervising contractors in implementing the work and tasks of operation and maintenance contracts to ensure compliance with the Ministry’s objectives and contractual provisions Continuously evaluating contract performance based on inputs of O&M contractors.

Specific requirements

Technical and Professional Skills Have led a diverse, multi-cultured, multi-disciplined workforce to achieve the work output and quality of services. Demonstrated experience in Change Management. Practical and previous experience in KSA Previous experience in Public Sectors 10 years’ experience in relevant field is a minimum requirement

Knowledge Knowledge of both international and local (KSA) statutory and legislated requirements in governing large properties. Knowledge of international best practice in facilities management Communication and interpersonal skills at both an individual and team level. Demonstrated high level of interpersonal skills and proven ability to effectively communicate (in both oral and in written form) with all levels of management, employees, customers, contractors and other stakeholders. Demonstrated commitment to the processes of continuous improvement and quality customer service. Proficient in Microsoft packages including word, excel and Po
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System Configuration Management – SWD Engineer

Riyadh, Riyadh DXC Technology

Posted 23 days ago

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Job Description

Join to apply for the System Configuration Management – SWD Engineer role at DXC Technology .

Job Description: The System Configuration Management – SWD Engineer will design, implement, and maintain enterprise software deployment, OS imaging, and endpoint management solutions leveraging Microsoft Endpoint Configuration Manager (SCCM) and Microsoft Intune in a hybrid on-premises/cloud environment.

Responsibilities
  • SCCM Architecture & Operations: Configure and maintain SCCM site infrastructure, distribution points, client collections, and compliance baselines to ensure reliable software delivery
  • OS Imaging & Task Sequences: Build, update, and validate Windows 10/11 OS images; develop and maintain MDT/SCCM OSD task sequences for automated deployments
  • Application Packaging & Deployment: Package, test, and deploy MSI/App-V applications via SCCM and Intune; migrate legacy packages to modern management frameworks
  • Intune & MDM Management: Design and implement Intune device enrollment, configuration profiles, compliance policies, and conditional access rules for mobile and desktop endpoints
  • Automation & Scripting: Develop PowerShell scripts to automate imaging, packaging, and reporting tasks, reducing manual effort and build time
  • Patch Management & Update Compliance: Plan and execute monthly patch cycles; monitor update deployments and remediate failures across Windows endpoints
  • Incident & Change Management: Troubleshoot SCCM/Intune-related incidents (e.g., PXE boot failures, content replication issues), escalate complex problems, and document resolutions
  • Cross-Team Collaboration: Work closely with networking, security, and support teams to ensure certificates (PKI), firewall rules, and network services support endpoint management workflows
Basic Qualifications
  • Bachelor’s degree in computer science, Information Technology, or a related field
  • At least 3 years of hands-on experience administering SCCM Current Branch and Microsoft Intune in enterprise environments
  • Strong knowledge of Active Directory, DNS, and PKI integration for certificate-based authentication
  • Proficiency with OS deployment tools: MDT, WDS, and SCCM OSD task sequences
  • PowerShell scripting skills for automation of packaging, imaging, and reporting
  • Must hold one of the following certifications:
    • Microsoft Certified: Endpoint Administrator Associate
    • Microsoft 365 Certified: Modern Desktop Administrator Associate
Other Qualifications (Good-to-Have)
  • Microsoft Certified: Azure Administrator Associate or CompTIA Security+
  • Familiarity with additional MDM platforms (e.g., VMware Workspace ONE, Samsung Knox)
  • Excellent documentation, knowledge-sharing, and customer-facing communication skills

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C4I Configuration Management Engineer DALMA 179CME

Riyadh, Riyadh Dalma Tech2

Posted 18 days ago

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Job Description

Duties and Responsibilities
Support the Central Communications Facility's Quality Assurance/Inspection Configuration Office by carrying out the assigned tasks which include but are not limited to the tasks listed below.

  1. Advise/assist the management in issues related to Configuration Management of C4I assets.
  2. Review and update policies and processes/procedures to improve the Configuration Management processes for the installed C4I assets.
  3. Participate in the evaluation/update of C4I operational management processes like change management, configuration management, service desk, problem management and documentation control.
  4. Suggest improvements to the current C41 Configuration Management system.
  5. Work closely with the organization/personnel responsible for implementing a new Configuration Management system to:
    1. estimate the number of personnel required to maintain the design and baseline the database,
    2. advise on the personnel needed to baseline the database,
    3. arrange for and get the people trained in a timely manner for the new systems when it is implemented.
  6. Baseline the C4I Configuration Database using the current system but in a manner that it can be migrated to the new system without extra effort when the new system is implemented.
  7. Provide the Configuration Data related requirements to be included in the System Requirements and the Statement of Work for all new projects. These requirements will clearly list the information that shall be required from the vendor/supplier and the format in which it will be required.
  8. Ensure the vendor/supplier provides the configuration data as required in the Statement of Work.
  9. Coordinate with the Project Implementation personnel to verify that the configuration data delivered by the vendor is consistent with the implementation. In case the configuration data differs from the implementation, ask the vendor to provide as-built configuration data.
  10. Update the Configuration Database (or ensure it is updated) for all new systems using the vendor/supplier provided configuration data, for all approved changes (deletions, modifications, and relocations) when they are implemented, and for all service requests when they are fulfilled.
  11. Ensure all configuration related documentation is completed when a change to a system or subsystem is implemented.
  12. Conduct a periodic inventory of all C4I assets and audit of the Configuration Database to ensure the Database reflects the actual systems configuration accurately.
  13. Execute tasks assigned by the management related to the C4I systems and subsystems including attending meetings and conferences, preparing briefings, etc.
  14. Develop training material for On-the-Job-Training (OJT) and conduct training.
Job Specification

Qualifications
Shall have a Bachelor of Science degree in Electrical/Electronics Engineering. A Master of Science (MS) will be preferable. Must have working knowledge of C4I systems. Must have been trained on C4I systems and subsystems. Must have knowledge of principles of and processes for quality assurance.

Experience
1. The candidate shall have a minimum of ten (10) years of experience in C4I systems in general and a minimum of five (5) years of this experience with C4I systems or systems of the same type and generation in a security/military environment.
2. The candidate shall have supervisory and managerial experience in C4I system management, installation, integration, testing, operation, and maintenance.
3. The experience shall include managing the configuration data for all C4I installed assets including Hardware and Software Configuration Items.
4. The experience shall include a minimum of 3 years hands-on experience populating, updating, auditing, and managing a configuration database and any associated documentation.
5. The experience shall include a minimum of another two (2) years working in a supervisory position carrying out the configuration management functions.
6. The candidate shall have experience demonstrating excellent communication skills including written and verbal communication skills.
7. The experience shall include demonstrated ability to work independently, completing multiple and often competing tasks.
8. Experience in C4I system management, installation, integration, testing, operation and maintenance shall be a plus.
9. Experience in specifying the requirements for content and format of the required configuration data for new systems is highly desirable.
10. Experience in implementing principles of and processes for quality assurance is highly desirable. Likewise, the experience with the code of practice supporting Total Quality is highly desirable.
11. Experience in deploying operational processes i.e., configuration and change management processes is required.

Information Technology and Services - Riyadh 11393, Saudi Arabia

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Network Security Engineer

Riyadh, Riyadh Oivan Group Oy

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Job Description

What We Need

Oivan is looking for a Senior Network Security Engineer, preferred with experience in F5, PaloAlto and Fortinet security products such as WAF and NGFW

The candidate will implement and maintain network and security on IaaS cloud mainly Openstack. He should oversee network configuration, FW roles, IPSec and various VPN technologies. Oivan is looking for a passionate network and security engineer to join our talented pool of resources, with at least 5 years of experience in managing and troubleshooting network / security infrastructure

You will work as operation and Level-2 support engineer to fulfill daily requests coming from different internal departments and communicate with vendors and services providers for Level-3 support incidents

You will be based on-site at our customer’s premises in Riyadh, KSA.

What You'll Do
  • Design, plan, and implement secure network topologies using multivendor technologies (Cisco, Palo Alto, etc.).
  • Implement and manage perimeter security controls and solutions based on the Cybersecurity department recommendations:
    • WAN and LAN security
    • Site to site VPN and remote VPN access
    • Implementing firewall policies and threat protection
    • Security upgrades, patching, configuration backup
  • Experience in implementation and management of network technologies and services:
    • DNS, DHCP, SYSLOG and IP address management and route optimization
    • SNMP and xFlow, AAA, RADIUS and authentication platforms
    • IGP (RIP, OSPF…), BGP, gateway redundant protocols such as VRRP
    • L2 Ethernet switching network based on Cisco technology: Access and core, port-channel and trunk ports, uplink and access, VLANs, STP flavors and other loop-prevention technologies
    • Wireless access point design, configuration and troubleshooting
  • Providing level 2 support for access, core and perimeter infrastructure:
    • Monitoring KPIs for network and security physical and virtual appliances such as CPU, memory, link utilization, response time and throughput, and maintain the agreed level of operation health
    • Security controls implementation, auditing and monitoring
    • Incident handling, problem troubleshooting and reporting
    • Experience in providing Level2 support, incident handling and root cause analysis reporting
    • Continuously monitor web traffic and application behavior to detect, analyze, and respond to threats—leveraging both traditional network tools and application-layer firewalls.
  • Managing the relation with vendors and service providers, support contract discussion and renewal, SLA tracking, and issues escalation
  • Evaluate and remediate vulnerabilities related to web application threats (e.g., OWASP Top Ten), leveraging virtual patching and rapid policy adjustments when needed.
  • Deploy network segmentation and policy enforcement strategies, ensuring defense-in-depth across layers through segmentation, VPNs, and secure remote access architectures.
  • Leverage automation and scripting (e.g., Python, RegEx) for deployment, monitoring, and rule management of WAF and network security infrastructure.
What You Have
  • Bachelor Degree in Computer Science / Network Engineering / Electronics or Equivalent qualification. Experience.
  • Minimum 5 years of working experience in the same role
  • Preferably Cisco Certified Professional (CCNP, CCSP)
  • Good communication, interpersonal skills, self-motivated team player, capable of working with minimal supervision. Good service-oriented manner & Efficient problem solver
  • Hands-on with multiple WAF platforms and deep knowledge of web application security.
  • Familiarity with firewall configuration, network protocols (TCP / IP, HTTP / S), and related security services.
  • Familiarity with IPSec, MPLS, and other VPN technologies and routing protocols
  • Working onsite, Riyadh-Saudi Arabia
Who We Are

At Oivan, we appreciate different lifestyles and cultural backgrounds. We welcome diversity as a strength. We consider all applications equally regardless of race, color, ancestry, religion, national origin, age, citizenship, marital status, disability, orientation or gender identity. We strongly encourage individuals from groups traditionally underrepresented in tech to apply Oivan company culture is reflective of our core values. The decisions we make today influence our tomorrow. We are sincere in our responsibility towards our employees, customers and the environment. Fellowship unites us as an international community of thinkers and doers. Throughout our hiring process, you’ll have access to a broad representation of the Oivan team to get to know us as we learn about you.

Privacy Notice

By submitting your application and CV, you provide explicit consent for us to handle and store your personal information in our HR information systems. We assure you that all data processing activities will strictly adhere to the data protection and privacy regulations applicable in Saudi Arabia. Your information will be treated with the utmost confidentiality and in compliance with the relevant local data protection laws.

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Network Security Engineer

Riyadh, Riyadh DXC Technology

Posted 4 days ago

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Job Description

Join to apply for the Network Security Engineer role at DXC Technology .

  • Assist in security assessments, audits, and vulnerability scans, providing detailed reports and recommendations.
  • Monitor security events and incidents, escalating and responding to threats as necessary.
  • Support policy implementation, ensuring that security policies are understood and followed.
  • Collaborate with the security team to maintain and update security documentation.
  • Contribute to incident response activities, assisting with investigations and documenting findings.
  • Provide input into security strategy and risk management processes.
  • Stay informed about security trends and best practices.
  • Contribute to security awareness training for employees.
Job Description Essential Job Functions:
  • Assist in security assessments, audits, and vulnerability scans, providing detailed reports and recommendations.
  • Monitor security events and incidents, escalating and responding to threats as necessary.
  • Support policy implementation, ensuring that security policies are understood and followed.
  • Collaborate with the security team to maintain and update security documentation.
  • Contribute to incident response activities, assisting with investigations and documenting findings.
  • Provide input into security strategy and risk management processes.
  • Stay informed about security trends and best practices.
  • Contribute to security awareness training for employees.
Basic Qualifications:
  • Bachelor's degree in a relevant field or equivalent combination of education and experience.
  • Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role.
  • Proven experience in information security analysis.
  • Proficiencies in security technologies and risk assessment.
  • A continuous learner that stays abreast with industry knowledge and technology.
Other Qualifications:
  • Advanced degree in a relevant field is a plus.
  • Relevant certifications such as CompTIA Security+, CEH, or equivalent are a plus.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. DXC does not make offers of employment via social media networks and never asks for any money or payments from applicants at any point in the recruitment process.

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