EN | AR

536 Cybersecurity jobs in Saudi Arabia

Cybersecurity

Al Khobar, Eastern region Dar

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

Company Overview:

Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals. Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at

Our Vision and Values:

We aspire to be the chosen home of those with a gift for crafting solutions that empower people and an unwavering passion for learning and innovation. Our core values shape our culture and guide our decision-making. We are committed to:

  • Responsibility
  • Empowerment
  • Connectivity
  • Courage

Job summary

Dar Al Handasah (Shair & Partners) is looking for a junior Cybersecurity engineer with 1-5 years of experience in GRC and security operations activities who will support our team to implement and maintain Dar’s information security management system (ISMS) in accordance with the ISO 27001:2022 frameworks in Khobar office as well as plan and coordinate activities related to the operational support of the ISMS as well as participating in certification and surveillance audits.

Required Skills/Background:

  • Bachelor’s degree in computer science, Engineering, IT, or equivalent from an accredited higher education institution.
  • Experience in IT or IT security is a plus.
  • Security certifications is a plus.
  • Must be a team player.
  • Planning and organizational skills.
  • Sense of urgency and ability to work under pressure, in order to provide the best support for the business.
  • Demonstrated ability to consistently deliver on business expectations by producing high-quality products and meeting timely deadlines.
  • Excellent written and oral English communication skills.
  • Skilled in presentation, problem solving, and policy documentation.

Primary Duties:

GRC Related duties

  • Understand and be able to implement all aspects of the ISO 27001, ISO 27002, SACS-002, and the CMMC maturity assessment frameworks.
  • Create and maintain ISMS documentation (policies, standards, and procedures) specific to each implementation.
  • Work closely with the stakeholders to identify information assets and associated ownership.
  • Manage the entire lifecycle for security risk assessment, treatment, acceptance, and corrective action plans.
  • Conduct on-site compliance audits and support and / or lead all aspects of the ISMS audit life cycle.
  • Work with stakeholders to document corrective actions, track remediation and report progress.
  • Coordinate with stakeholders to produce ISMS status reports regularly.
  • Build and maintain local relationships within different geographic locations.
  • Assist in preparing security awareness and training content to deliver the workforce.

IT Security related Duties:

  • Monitor security alerts via SIEM and respond in a timely manner.
  • Utilize EDR products to identify, examine, and address security incidents.
  • Analyze data from threat intelligence platforms to identify threats targeting the firm or similar businesses globally and implement preventive measures accordingly.
  • Strategize and develop cybersecurity components, such as security solutions and capabilities, to protect the current environment against cyber threats.
  • Conduct in-depth analysis of advanced phishing emails and implement necessary measures to thwart phishing campaigns.
  • Monitor and follow up on third-party conducted Vulnerability Assessment and Penetration Testing activities and provide recommendations on remedial actions for identified vulnerabilities.
  • Perform incident response and logging for Security Incident / High Risk Weaknesses (Endpoint Security, Backup, Active Directory, Legacy systems, cyberattacks, clear desk clear screen, SIEM missing heartbeats)
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology and Engineering
  • Industries
  • Design Services

Referrals increase your chances of interviewing at Dar by 2x

Get notified about new Cyber Security Specialist jobs in Al Khobar, Eastern, Saudi Arabia .

Al Khobar, Eastern, Saudi Arabia 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Cybersecurity

SAR90000 - SAR120000 Y Dar

Posted today

Job Viewed

Tap Again To Close

Job Description

Company Overview:

Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at

.

Our Vision and Values:

We aspire to be the chosen home of those with a gift for crafting solutions that empower people and an unwavering passion for learning and innovation. Our core values shape our culture and guide our decision-making. We are committed to:

  • Excellence
  • Responsibility
  • Empowerment
  • Connectivity
  • Courage

Job summary

Dar Al Handasah (Shair & Partners) is looking for a junior Cybersecurity engineer with 1-5 years of experience in GRC and security operations activities who will support our team to implement and maintain Dar's information security management system (ISMS) in accordance with the ISO 27001:2022 frameworks in Khobar office as well as plan and coordinate activities related to the operational support of the ISMS as well as participating in certification and surveillance audits.

Location: Khobar, KSA

Required Skills/Background:

  • Bachelor's degree in computer science, Engineering, IT, or equivalent from an accredited higher education institution.
  • Experience in IT or IT security is a plus.
  • Security certifications is a plus.
  • Must be a team player.
  • Planning and organizational skills.
  • Sense of urgency and ability to work under pressure, in order to provide the best support for the business.
  • Demonstrated ability to consistently deliver on business expectations by producing high-quality products and meeting timely deadlines.
  • Excellent written and oral English communication skills.
  • Skilled in presentation, problem solving, and policy documentation.

Primary Duties:

GRC Related duties

  • Understand and be able to implement all aspects of the ISO 27001, ISO 27002, SACS-002, and the CMMC maturity assessment frameworks.
  • Create and maintain ISMS documentation (policies, standards, and procedures) specific to each implementation.
  • Work closely with the stakeholders to identify information assets and associated ownership.
  • Manage the entire lifecycle for security risk assessment, treatment, acceptance, and corrective action plans.
  • Conduct on-site compliance audits and support and / or lead all aspects of the ISMS audit life cycle.
  • Work with stakeholders to document corrective actions, track remediation and report progress.
  • Coordinate with stakeholders to produce ISMS status reports regularly.
  • Build and maintain local relationships within different geographic locations.
  • Assist in preparing security awareness and training content to deliver the workforce.

IT Security related Duties:

  • Monitor security alerts via SIEM and respond in a timely manner.
  • Utilize EDR products to identify, examine, and address security incidents.
  • Analyze data from threat intelligence platforms to identify threats targeting the firm or similar businesses globally and implement preventive measures accordingly.
  • Strategize and develop cybersecurity components, such as security solutions and capabilities, to protect the current environment against cyber threats.
  • Conduct in-depth analysis of advanced phishing emails and implement necessary measures to thwart phishing campaigns.
  • Monitor and follow up on third-party conducted Vulnerability Assessment and Penetration Testing activities and provide recommendations on remedial actions for identified vulnerabilities.
  • Perform incident response and logging for Security Incident / High Risk Weaknesses (Endpoint Security, Backup, Active Directory, Legacy systems, cyberattacks, clear desk clear screen, SIEM missing heartbeats)
This advertiser has chosen not to accept applicants from your region.

Cybersecurity Consultant

Riyadh, Riyadh Client of TechBiz Global

Posted today

Job Viewed

Tap Again To Close

Job Description

Cyber Security Consultant Jobs in Saudi Arabia

Lead cybersecurity maturity assessments, develop strategies, and provide governance, risk, and compliance advisory services while mentoring junior consultants.

Lead advanced threat detection, incident response, and vulnerability management while mentoring analysts and collaborating across teams in cybersecurity operations.

Lead advanced threat detection, incident response, and vulnerability management while mentoring SOC analysts and enhancing security operations through automation and threat intelligence.

The role involves monitoring networks, implementing security measures, conducting risk assessments, and providing technical support to ensure data protection and compliance.

Support Information Security strategy implementation, ensure compliance with regulations, develop local policies, and possess strong communication and organizational skills.

Safeguard information assets by managing risks, ensuring compliance with SAMA standards, and implementing security frameworks while promoting security awareness.

Design and maintain information security solutions, manage access controls, and ensure compliance with cybersecurity regulations while utilizing various security tools.

Manage information and cyber security, conduct audits, provide training, assess vulnerabilities, and ensure compliance with security policies and standards.

Ensure compliance with SAMA standards, manage risks, implement security frameworks, and develop training programs while utilizing governance, risk management, and compliance tools.

Manage information security architecture, support strategy execution, evaluate technologies, ensure compliance, and lead incident response in financial services.

Support the Chief Information Security Officer in strategy execution, manage security technologies, and ensure compliance with regulatory frameworks while leading incident response.

Responsible for leading cybersecurity assessments, developing strategies, and mentoring junior consultants while ensuring compliance with regulations and best practices.

Participate in IT and Cyber Security audits, prepare risk controls matrix, and possess strong analytical skills with a degree in Information Technology.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Cybersecurity Engineer

Messilat

Posted today

Job Viewed

Tap Again To Close

Job Description

Join us as a Cybersecurity Specialist , contributing to the strategic direction and governance of our cybersecurity practices.

If you're: bilingual (Arabic/English), hold a Cybersecurity degree, have 5+ years of experience : apply now to shape our secure future.

Responsibilities

1. Evaluation of the Current Situation:

• Assess the existing cybersecurity landscape within the organization.

• Identify gaps and craft a robust development plan based on industry-leading cybersecurity practices.

2. Developing the Governance System:

• Define roles and responsibilities in cybersecurity management and secretariat departments.

• Formulate a comprehensive compliance plan for cybersecurity controls.

3. Developing the Financing System:

• Identify project types within the program’s scope.

• Create a brochure encompassing all controls of the National Cybersecurity Authority.

4. Monthly Reporting:

• Prepare and submit detailed monthly reports to the secretariat outlining completed tasks.

• Conduct necessary meetings to discuss progress.

• Conduct necessary meetings to discuss progress.

5. Operating Team Provision:

• Source and provide a skilled operating team for the duration of the contract, adhering to specifications.

6. Remote Consulting Team:

• Supply a specialized cybersecurity consulting team for remote work.

7. Cybersecurity Assessment:

• Scrutinize all systems and devices within the secretariat from a cybersecurity perspective.

8. Incident Response:

• Act promptly in response to cybersecurity incidents and compile necessary reports.

9. System and Program Reviews:

• Evaluate and review the configurations of cybersecurity systems and programs.

10. Document and Form Review:

• Examine documents and forms for adherence to cybersecurity policies.

Qualifications

• Bachelor's degree in Cybersecurity or a related Computer Science field.

• Minimum of 5 years of experience in Cybersecurity Policies .

• Professional certifications in the same field.

ISO27001 certification for Cybersecurity Policy Specialist or equivalent.

• Proficiency in spoken and written English.

• Successful completion of a personal interview.

• Strong knowledge of networking and operating systems.

• Experience with security tools and software.

• Knowledge of security protocols and standards.

• Knowledge of security policies and regulations.

• Experience with security assessments and audits.

• Knowledge of Risk management and compliance.

• Analytical and problem-solving skills.

• Attention to detail.

• Strong communication and teamwork skills.

• Ability to work under pressure.

Interested candidates should submit their resume and a cover letter detailing their relevant experience to . Please include "Cybersecurity Application" in the subject line of your email.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Cybersecurity Lead

Al Khobar, Eastern region Schneider Electric

Posted today

Job Viewed

Tap Again To Close

Job Description

Role Purpose The Cybersecurity Lead role purpose is to ensures cybersecurity posture (process, people, technology) at cluster level for the benefit of our business. He / she has a specific focus on ensuring compliance with cybersecurity policies and local regulations This role needs to bring security first culture in everything we do at Schneider Electric while protecting and managing the risks for our customers and the company appropriately. In addition, this role requires supporting and being an active member of the EMEA CISO team and will report to the Regional Cybersecurity Officer for Middle East and Africa (MEA) Responsibilities

  • Continues monitoring and ensuring of adequate implementation of cybersecurity controls. Monitoring cybersecurity risks and ensure proper risk mitigation
  • Address cybersecurity requirements within business processes, and ensure effective deployment and communications, acknowledgment of security processes
  • Manage cybersecurity incidents, including working closely with digital risk leaders, IT security and work effectively with other team members in EMEA region
  • Ensure and control security execution of our projects for our customers, considering all aspects as others but not only : contracts, legal, HR, IT, products, relation with customer cybersecurity representatives
  • Raise and control cybersecurity awareness for people’s behavior, training and culture within the cluster, considering Customer expectations
  • In charge of implementing and coordinating cybersecurity action plan with our customers, ensuring regularly Cybersecurity meetings with project’s team and CISO’s office from customer side
  • Ensure and control endpoint security in the country including Laptop security in Customer premises
  • Manage cybersecurity audits, certificates and address compliance requirements
  • Execute security reviews at cluster level, considering as others, incidents, vulnerabilities, policies compliance, audits, security check, external scoring remediation
  • Ensure deliveries of KPIs and dashboard Senior Professional (5 - 8 years of experience)
  • Bachelor’s degree in computer science, Management Information Systems or Engineering / Science required or equivalent is required.
  • MBA degree is preferred
  • Certification as a Certified Information Security Systems Security Professional (CISSP), Certified Chief Information Security Officer (CCISO), or Certified Information Security Manager (CISM); Demonstrated experience managing threat response
  • Security standard : ISO, NIST, NIS, ISA / IEC
  • English Language Proficiency Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue +13% organic growth + employees in + countries #1 on the Global World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Cybersecurity Engineer

SSC HR Solutions

Posted today

Job Viewed

Tap Again To Close

Job Description

Responsibilities

  • Working with the team to manage all cybersecurity systems in Health Affairs, such as Firewall, WAF, SIEM, AV, EDR, Proxy.
  • Continuous monitoring of alerts and security incidents.
  • Classifying incidents into appropriate categories.
  • Taking actions based on the severity of the incident, such as :
  • Notifying system administrators.
  • Following the incident response plan.
  • Escalating incidents according to incident response procedures.
  • Properly documenting incidents.
  • Documenting and reporting incidents.
  • Resolving issues related to user requests.
  • Tracking cyberattacks and collecting information about attackers.
  • Creating or updating use cases for new systems and applications.
  • Analyzing cyber events and incidents reported by the Cybersecurity Authority.
  • Conducting regular vulnerability scans against internal IP addresses.
  • Monitoring the level of system compliance with the technical security standards of the National Guard, which will be approved by the IT department after evaluation.
  • Communicating with other departments during incident investigations.
  • Preparing a monthly report, which should summarize the main incidents that were handled.
  • Maintaining and operating the latest available versions of cybersecurity systems in Health Affairs.
  • Identifying, classifying, prioritizing, and investigating related events collected from firewalls, network devices, proxies, IDS / IPS systems, antivirus systems, databases, servers, and endpoints.
Requirements
  • Bachelor's degree in computer science, Information Technology, or a related field.
  • 1 to 3 years of experience in cybersecurity or a related area.
  • Strong knowledge of network security, application security, and data protection.
  • Experience with SIEM tools, firewalls, intrusion detection systems (IDS), and encryption technologies.
  • Relevant certifications such as CISSP, CISM, or CEH are highly desirable.
  • Strong knowledge of network forensics is a MUST .
Skills
  • Excellent problem-solving and analytical skills.
  • Strong communication skills in both English and Arabic.
  • Ability to work independently and collaboratively in a team environment.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

SPECIALIST, CYBERSECURITY

Riyadh, Riyadh alfanar Group

Posted today

Job Viewed

Tap Again To Close

Job Description

Protects digital data from theft, damage, or unauthorized access. Prevent data breaches, block cyber threats, and ensure systems remain secure and operational. Conduct penetration tests, vulnerability assessments, and ensuring compliance, with regular reporting on security posture.

Key Accountability Areas

IT Business Continuity:

  • Respond to support tickets within your sphere of experience (L3 only).
  • Be asked to cover support tickets in areas outside of your core area of experience, invoking vendor support where required.
  • Be required to undertake self-directed learning and development on strategic vendors at a detailed technical level such that you feel comfortable in performing installation, upgrades, and changes at a professional services level.
  • Work under broad direction, personally managing your day-to-day tasks according to urgency and priority.

Compliance and Monitoring:

  • Be required to support clients through remote, or on-site professional services delivery.
  • Liaise with stakeholders in relation to cyber security issues and provide future recommendations.
  • Monitor and respond to 'phishing' emails and 'pharming' activity.

IT Security Consultancy:

  • Assist with the creation, maintenance, and delivery of cyber security awareness training for colleagues.
  • Give advice and guidance to staff on issues such as spam and unwanted or malicious emails.

Reporting:

  • Generate reports for both technical and non-technical staff and stakeholders.
  • Maintain an information security risk register and assist with internal and external audits relating to information security.
Role Accountability
  • Ability to obtain updated soft and technical skills related to the job.

Delivery:

  • Perform the planned activities to meet the operational and development targets as per delivery schedules.
  • Utilize resources effectively to achieve objectives within efficient cost and time.
  • Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

  • Solve any related problems arise and elevate any complex operational issues.

Quality:

  • Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvement:

  • Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:

  • Comply to related policy and procedures and work instructions.

Health, Safety, and Environment:

  • Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.
Academic Qualification

Bachelor Degree in Computer Science or Any relevant field

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Cybersecurity Jobs in Saudi Arabia !

Cybersecurity Engineer

Riyadh, Riyadh Sscegypt

Posted today

Job Viewed

Tap Again To Close

Job Description

Responsibilities:

  • Working with the team to manage all cybersecurity systems in Health Affairs, such as Firewall, WAF, SIEM, AV, EDR, Proxy.
  • Continuous monitoring of alerts and security incidents.
  • Classifying incidents into appropriate categories.
  • Taking actions based on the severity of the incident, such as:
    • Notifying system administrators.
    • Following the incident response plan.
    • Escalating incidents according to incident response procedures.
    • Properly documenting incidents.
  • Documenting and reporting incidents.
  • Resolving issues related to user requests.
  • Tracking cyberattacks and collecting information about attackers.
  • Creating or updating use cases for new systems and applications.
  • Analyzing cyber events and incidents reported by the Cybersecurity Authority.
  • Conducting regular vulnerability scans against internal IP addresses.
  • Monitoring the level of system compliance with the technical security standards of the National Guard, which will be approved by the IT department after evaluation.
  • Communicating with other departments during incident investigations.
  • Preparing a monthly report, which should summarize the main incidents that were handled.
  • Maintaining and operating the latest available versions of cybersecurity systems in Health Affairs.
  • Identifying, classifying, prioritizing, and investigating related events collected from firewalls, network devices, proxies, IDS/IPS systems, antivirus systems, databases, servers, and endpoints.
  • Bachelor's degree in computer science, Information Technology, or a related field.
  • 1 to 3 years of experience in cybersecurity or a related area.
  • Strong knowledge of network security, application security, and data protection.
  • Experience with SIEM tools, firewalls, intrusion detection systems (IDS), and encryption technologies.
  • Relevant certifications such as CISSP, CISM, or CEH are highly desirable.

Skills:

  • Excellent problem-solving and analytical skills.
  • Strong communication skills in both English and Arabic.
  • Ability to work independently and collaboratively in a team environment.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Cybersecurity Engineer

Riyadh, Riyadh Innovative Solutions

Posted today

Job Viewed

Tap Again To Close

Job Description

Company Description

Innovative Solutions (IS) is a pioneering cybersecurity firm established in 2003, headquartered in Riyadh, and operating across the GCC with additional offices in Al Khobar, Jeddah, Dubai, and Abu Dhabi. We specialize in providing a comprehensive range of cybersecurity solutions and services, including Advisory Services, Technical Assurance, Solution Deployment, Professional Services, and Managed Security Services.

Our mission is to 'Bring Trust to Cyberspace' and to ensure that 'Your Business is Secured.'

Role Description

As a Cybersecurity Engineer at Innovative Solutions, you will play an integral role in safeguarding our clients’ information and technology assets. You will be responsible for implementing and monitoring security measures, conducting risk assessments, and responding to security incidents to ensure optimal protection against cyber threats.

Responsibilities
  • Design, implement, and manage security measures to protect information systems.
  • Monitor networks for security breaches and investigate violations when they occur.
  • Conduct security assessments and vulnerability testing to identify weaknesses.
  • Develop and enforce security policies and protocols within the organization.
  • Stay updated on the latest security trends, threats, and technology solutions.
  • Provide training and support to employees on cybersecurity best practices.
Requirements
  • Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field.
  • 1+ years of experience in cybersecurity or a related field.
  • Strong understanding of firewalls, VPNs, IDS / IPS, EDR, NDR, and QRadar SIEM
  • Experience with penetration testing, vulnerability assessment tools, and security frameworks.
  • Excellent analytical and problem-solving skills.
  • Relevant certifications such as CEH, eJPT, eCPPT, eCTHP, GMON, and GCIH are preferred.
Benefits
  • Comprehensive training and development programs.
  • Opportunity for career growth and advancement.
  • Friendly and supportive work environment.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Cybersecurity Specialist

Riyadh, Riyadh Help AG, an e& enterprise company

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Cybersecurity Specialist role at Help AG, an e& enterprise company .

Help AG is looking for a talented and experienced Cybersecurity Specialist to join our Support Center team in KSA. This role focuses on break-and-fix support for cybersecurity products, including troubleshooting incidents, resolving technical issues, and delivering high-quality solutions to customers.

The ideal candidate will have hands-on expertise with:

  • Palo Alto Networks firewalls
  • F5 Application Delivery Controllers
  • Fortinet solutions
  • OPSWAT
  • Other related cybersecurity technologies

Responsibilities:

  • Provide L2/L3 break-and-fix support for cybersecurity products including Palo Alto Firewalls, F5 devices, and related solutions.
  • Troubleshoot and resolve configuration issues, hardware/software faults, and performance bottlenecks.
  • Manage product tickets in line with defined SLAs, escalating to vendors when necessary.
  • Perform root cause analysis (RCA) for recurring incidents and recommend preventive measures.
  • Document incidents, troubleshooting steps, and resolutions in the Support Knowledge Base.
  • Collaborate with internal teams and vendors to ensure timely resolution and service quality.
  • Participate in 24x7 on-call rotations as required for critical issue handling.
  • Provide technical guidance and best product practices to customers and internal teams.

Qualifications and Skills:

  • Bachelor’s degree in Computer Science, Information Security, or related field.
  • Relevant certifications (preferred):
  • Palo Alto (PCNSE/PCNSA)
  • F5 Certified Administrator / Specialist
  • CISSP, CISM, CISA, CCNP Security (advantageous).
  • 2–5 years of experience in cybersecurity support, SOC, or NOC environments.
  • Proven hands-on experience with:
  • Palo Alto firewalls (policies, NAT, VPN, Panorama).
  • F5 load balancers and WAF (LTM, ASM, iRules, SSL offloading).
  • Security technologies (IPS/IDS, VPN, proxy, SSL inspection).
  • Strong understanding of networking protocols (TCP/IP, DNS, HTTP/HTTPS, BGP, OSPF).
  • Strong analytical and problem-solving skills.
  • Ability to work under pressure and meet SLA-driven timelines.
  • Excellent communication in Arabic and English.
  • Strong customer service orientation.

Benefits

  • Health insurance with one of the leading global providers for medical insurance.
  • Career progression and growth through challenging projects and work.
  • Employee engagement and wellness campaigns activities throughout the year.
  • Tailored training & development program.

About Us

Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.

Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region. Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity. With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.

Seniority level

  • Not Applicable

Employment type

  • Full-time

Job function

  • Information Technology
  • Industries: IT Services and IT Consulting

Referrals increase your chances of interviewing at Help AG, an e& enterprise company by 2x

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Cybersecurity Jobs