33 Retail jobs in Jeddah

Foreground is partnering with a leading Saudi omnichannel retail group investing heavily in digital transformation and experiential commerce to appoint a bold, tech-forward Head of Retail Innovation , based in Jeddah. As the company expands its smart store footprint and digital customer experience offerings, this role will lead the conception and execution of intelligent retail formats that blend physical presence with data-driven personalization.

Role Purpose

To lead the groups innovation and retail experience strategy by identifying, piloting, and deploying cutting-edge technologies that enhance customer engagement, operational efficiency, and competitive differentiation across Saudi Arabia.

Key Responsibilities

• Develop and oversee the companys retail innovation roadmap, introducing AI, IoT, immersive technology, and predictive analytics into the customer journey.
• Pilot and scale intelligent store formats including cashier-less checkout, smart fitting rooms, mobile-first customer journeys, and behavioral analytics engines.
• Collaborate with the IT, UX, and operations teams to ensure the integration of front-end innovations with back-end systems and infrastructure.
• Partner with marketing and product teams to develop in-store experiences that align with brand storytelling, loyalty strategy, and customer retention goals.
• Lead cross-functional innovation squads focused on specific challenge areas from last-mile delivery tech to in-store personalization and employee enablement.
• Source and evaluate technology partners, startups, and solution providers capable of accelerating the groups innovation agenda.
• Track innovation ROI across pilots, measuring engagement uplift, operational savings, and conversion improvements.
• Serve as a thought leader in retail innovation forums and represent the company in industry and regulatory innovation councils.

Ideal Candidate Profile

• 10-15 years of experience in digital innovation, retail technology, or experiential commerce with a proven track record in the GCC retail sector.
• Strong exposure to AI-enabled personalization, RFID, mobile commerce, or AR/VR in consumer environments.
• Experience designing innovation programs from ideation to commercialization, ideally within high-footfall retail or lifestyle brands.
• Bachelors degree in Business, Technology, or Innovation Management; Masters preferred.
• Fluent in English, with Arabic proficiency strongly preferred to lead internal adoption and external partnerships.
• Entrepreneurial spirit with corporate structure sensitivity, able to deliver impact within a matrixed environment.

Job ID: 2995147 | Souq.com for E-Commerce LLC

Amazon Egypt is looking for a smart, enthusiastic, hard-working and creative Vendor Manager to join our Leisure business in Egypt.

The Vendor Manager will be responsible for developing and owning the strategy for some of our top vendor relationships. Within this role, the individual will have the opportunity establish and maintain strong vendor partnerships, manage category profitability, and identify means to improve the customer experience. We are seeking a business leader with a broad skill-set which demonstrates analytical prowess, excellent business judgment, strong vendor management and negotiations skills, deep curiosity to uncover how things work, and a passion for creating a world class shopping experience for our customers. You will work with vendors of all sizes and must have the leadership presence and communication skills to represent Amazon at all levels of these organizations. Experience in business analytics, strategic thinking, negotiations and operations are required.

- 3+ years of with Excel experience
- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
- Bachelor's degree, or 3+ years of professional or military experience
- Experience with financial analysis and P&L ownership

- Experience managing large data sets and utilizing to drive performance and process improvements
- Experience in vendor negotiations, pricing and promotion, inventory management, and product development

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

• متابعة مواعيد فتح وإغلاق الفروع يومياً عن طريق كاميرات المراقبة.
• التأكد من جاهزية الفرع من حيث توفر الأساسيات اللازمة مثل الأغطية، الأكياس وغيرها.
• مراجعة وحصر النواقص من المنتجات، والتنسيق لإعداد الطلبيات من المستودع.
• مراجعة وجرد العهدة النقدية للفروع بشكل دوري للتأكد من عدم وجود عجوزات نقدية أو أخطاء حسابية.
• الإشراف على تنفيذ جرد المنتجات الكامل والجزئي وحركة تنقلات الموظفين.
• التأكد من إتباع المعايير أثناء زيارة الفروع والمتطلبات الحكومية مثل (اتباع الإجراءات الاحترازية، المستندات الرسمية للفرع وعقود الموظفين وغيرها).
• الإشراف والمشاركة في تطبيق العروض المرئية وعروض التخفيضات للفروع، والتنسيق مع الإدارات المختلفة للتأكد من التطبيق الصحيح لها.
• استخدام نموذج تقييم الفرع أثناء الزيارات للوقف على أي احتياجات تتعلق بالصيانة أو المنتجات أو العرض وتوجيهها للمختصين بذلك.
• مراقبة ومتابعة حركة السوق والمولات وعروض المنافسين وإعداد التقارير الخاصة بذلك.
• التأكد من معرفة الموظفات لمستهدف المبيعات اليومي والشهري للفرع ومتابعة ما تم تحقيقه بشكل يومي.
• تدريب الموظفات الجدد والحاليين على المعلومات الخاصة بالمنتجات وأساليب البيع والتواصل مع العملاء.
• تنسيق المهام والمسئوليات التي تتعلق بالموظفين من أيام الإجازة والحضور وغيرها.
• عقد اجتماعات بشكل دوري مع موظفي الفرع لتحفيزهم والاستماع لطلباتهم والإجابة عن استفساراتهم.
• المشاركة في مقابلات التوظيف واختيار المرشحات لشغل الوظائف الشاغرة في الفروع.
• تقييم أداء الموظفين بشكل دوري وإعداد التقارير الخاصة بذلك.

CONTEXT AND PURPOSE OF THE ROLE

Giorgio Armani has recently established its branch in the Middle East, headquartered in Dubai, transitioning from a wholesale model to a fully integrated direct retail operation across Saudi Arabia, Bahrain, and Qatar. In this context of transformation and expansion, we are seeking a Retail Manager KSA to lead and oversee the retail operations within the Kingdom of Saudi Arabia.

The Retail Manager will act as a key business partner to the Middle East Head of Retail and will collaborate closely with various corporate functions based at the Group Headquarters in Italy. The role will ensure the proper implementation of corporate guidelines, processes, and culture within the KSA market, while maintaining the flexibility to address specific local market needs.

This leadership role encompasses full accountability for the commercial performance, client experience, brand positioning, and operational excellence across all Giorgio Armani Group brands in Saudi Arabia: Giorgio Armani, Emporio Armani, Armani Exchange, Emporio Armani Junior.

KEY RESPONSIBILITIES

Commercial Performance & Business Development

• Lead all retail activities across KSA, ensuring alignment with corporate commercial objectives and regional growth strategies.
• Develop seasonal business plans and localized commercial strategies to achieve sales, profitability, and market share targets.
• Analyze store performance through KPIs (sales, conversion rate, UPT, ATV, transactions, CRM performance) and implement corrective actions as required.
• Conduct weekly performance reviews with Store Managers and coordinate closely with the Middle East Retail Director to optimize business performance.

Client Experience & Brand Standards

• Guarantee excellence in client service and customer journey across all stores, fully aligned with Giorgio Armani’s luxury positioning.
• Act as a brand ambassador, ensuring the highest standards in clienteling, after-sales care, and customer loyalty initiatives.
• Partner with the Client Engagement and Training teams to roll out corporate service programs and drive continuous improvement.

Leadership & People Development

• Lead, coach, and develop Store Managers and their teams to foster a culture of high performance, accountability, and service excellence.
• Collaborate with HR on workforce planning, recruitment, succession planning, and career development.
• Conduct regular store visits to ensure alignment on corporate expectations, identify talent, and address operational challenges proactively.
• Manage performance evaluations, provide developmental feedback, and address disciplinary matters as needed.

Operational Excellence

• Ensure full compliance with company policies, retail operating standards, stock management, visual merchandising, and health & safety guidelines.
• Monitor store operating expenses, optimize cost structures, and support financial planning processes.
• Safeguard the integrity of store operations while ensuring alignment with regional and corporate directives.

Stakeholder Collaboration

• Serve as a key liaison between HQ functions (Retail, Client Engagement, Buying, Merchandising, Training, HR, Finance, IT) and the local retail teams.
• Adapt and implement global processes, ensuring timely local execution and consistency across the network.
• Ensure open and transparent communication with internal and external stakeholders.

PROFILE REQUIREMENTS

• Minimum 5–7 years of experience in multi-store retail management, preferably within luxury fashion or high-end retail. KSA and GCC market experience highly preferred.
• Proven commercial acumen with a strong track record in delivering business results.
• Strong leadership, coaching, and people development capabilities.
• Solid understanding of clienteling principles, service excellence, and luxury customer expectations.
• Culturally sensitive with the ability to operate in a multinational environment.
• Fluent in Arabic & English
• University degree in Business, Retail Management, or a related field is a plus.

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.

Job Summary:

To manage the financial operations of the retail business. This role is critical in overseeing financial planning, investment analysis, compliance, and reporting for property acquisitions, developments, and portfolio management.

Key Duties & Responsibilities:

Financial Management:

• Oversee all accounting operations, including general ledger, accounts payable, accounts receivable, and payroll.

• Financial Reporting:

• Prepare and analyze monthly, quarterly, and annual financial statements, ensuring accuracy and compliance with relevant accounting standards and regulations specific to the retail industry.

Budgeting and Forecasting:

• Develop and manage the company's budget, providing regular variance analysis and forecasting future financial performance. This includes retail-level budgets and consolidated company financials.

• Cash Flow Management:

• Monitor and manage cash flow, ensuring sufficient liquidity to meet obligations and optimize financial health of the company and its properties.

Compliance:

• Ensure compliance with all relevant financial regulations, including tax laws and retail -specific reporting requirements. This includes coordinating with external auditors and regulatory bodies.

• Internal Controls:

• Develop and implement robust internal control systems to safeguard company assets and ensure the integrity of financial data.

Strategic Financial Planning:

• Contribute to strategic financial planning, providing insights and recommendations to support business growth and profitability within the retail market. This includes evaluating potential investments, acquisitions, and development projects.

• Understand and address the unique financial aspects of retail , such as load factor, profitability, cost per seat, revenue per seat and net profit margin

Team Leadership:

• Supervise and mentor the finance team, fostering a culture of collaboration and professional development.

• Stakeholder Communication:

• Effectively communicate financial information to various stakeholders, including senior management, investors, and other relevant parties.

Skills

Job Specifications

Minimum Job Qualifications Requirement (Academic, training, languages, etc.)

• Bachelor's degree in Accounting, Finance, or a related field.
• ACCA, CA, CPA or CMA certification preferred.
• Experience of working in a large retailcompany in a similar role is mandatory

Minimum Work Experience:

·5-10 years of experience in related field, preferably within GCC

Skills & Specifications

• Proven experience in financial management and accounting, particularly within the retail industry.
• Strong knowledge of financial regulations, accounting standards (GAAP or IFRS), and tax laws relevant to retail.
• Excellent analytical, communication, and leadership skills.
• Proficiency in financial software and reporting systems.
• Experience with retail -specific accounting software (e.g., Yardi, MRI) is a plus.

We are looking for a qualified Wholesale and Retail Supervisor to manage and grow our distribution network across traditional trade, wholesale markets, and retail outlets.

This position is open only to candidates currently residing in Saudi Arabia.

Key Responsibilities

• Develop and manage wholesale and retail sales channels
• Build and maintain relationships with key accounts and retail buyers
• Lead and support a team of sales representatives and merchandisers
• Ensure product visibility, stock levels, and promotional execution
• Monitor sales KPIs and prepare weekly reports

Qualifications

• Minimum 3 years of experience in FMCG retail and wholesale supervision
• Strong knowledge of the Saudi market and distribution networks
• Proven leadership and team management skills
• Excellent communication and negotiation capabilities
• Saudi driving license preferred

Important Notice

CVs that are not relevant to this specific position will be disregarded and excluded from consideration for future openings

Job Summary:

To manage the financial operations of the retail business. This role is critical in overseeing financial planning, investment analysis, compliance, and reporting for property acquisitions, developments, and portfolio management.

Key Duties & Responsibilities:

Financial Management:

• Oversee all accounting operations, including general ledger, accounts payable, accounts receivable, and payroll.

• Financial Reporting:

• Prepare and analyze monthly, quarterly, and annual financial statements, ensuring accuracy and compliance with relevant accounting standards and regulations specific to the retail industry.

Budgeting and Forecasting:

• Develop and manage the company's budget, providing regular variance analysis and forecasting future financial performance. This includes retail-level budgets and consolidated company financials.

• Cash Flow Management:

• Monitor and manage cash flow, ensuring sufficient liquidity to meet obligations and optimize financial health of the company and its properties.

Compliance:

• Ensure compliance with all relevant financial regulations, including tax laws and retail -specific reporting requirements. This includes coordinating with external auditors and regulatory bodies.

• Internal Controls:

• Develop and implement robust internal control systems to safeguard company assets and ensure the integrity of financial data.

Strategic Financial Planning:

• Contribute to strategic financial planning, providing insights and recommendations to support business growth and profitability within the retail market. This includes evaluating potential investments, acquisitions, and development projects.

• Understand and address the unique financial aspects of retail , such as load factor, profitability, cost per seat, revenue per seat and net profit margin

Team Leadership:

• Supervise and mentor the finance team, fostering a culture of collaboration and professional development.

• Stakeholder Communication:

• Effectively communicate financial information to various stakeholders, including senior management, investors, and other relevant parties.

Skills

Job Specifications

Minimum Job Qualifications Requirement (Academic, training, languages, etc.)

• Bachelor's degree in Accounting, Finance, or a related field.
• ACCA, CA, CPA or CMA certification preferred.
• Experience of working in a large retailcompany in a similar role is mandatory

Minimum Work Experience:

·5-10 years of experience in related field, preferably within GCC

Skills & Specifications

• Proven experience in financial management and accounting, particularly within the retail industry.
• Strong knowledge of financial regulations, accounting standards (GAAP or IFRS), and tax laws relevant to retail.
• Excellent analytical, communication, and leadership skills.
• Proficiency in financial software and reporting systems.
• Experience with retail -specific accounting software (e.g., Yardi, MRI) is a plus.

The Retail Supervisor West is responsible for the people, standards, customer experience, financial and operational management of stores within the assigned area. The Retail Supervisor will support, coach, and develop the teams to translate the retail plans into tangible actions that enable store managers and store teams to reach and exceed targets.

KEY ACCOUNTABILITIES

1. Responsible for delivery of all pre agreed sales and KPI performance targets through monitoring, identifying opportunities and implementing appropriate actions.
2. Ensure the delivery of exceptional retail and operational standards throughout Sephora stores in allocated area of responsibility whilst ensuring delivery of best-in-class customer service across all stores.
3. To ensure compliance in all areas of operational activity and drive sales and profitability through the performance, development and coaching of Store Managers, store teams whilst managing within SME Business plan.
4. Provides leadership, support and direction to the store teams that reflects vision and strategic direction of SME.

Performance, Productivity & Results Management:

1. Leads teams, translating area performance objectives into store sales and KPI targets.
2. Monitor, report on performance KPIs and identify areas/store/leadership improvements.
3. Monitor store productivity to stay within agreed budgets and coach store managers to drive the right balance quality vs quantity when planning store schedules.
4. Customer and frontline obsession, lead by example, live customer and team by being present in stores four days a week.
5. Build the Beauty Playground of the Future – through Love (services), Loyalty (Sephora Card) and Differentiation (Offer).
6. Implement agreed Sephora Retail priorities and drive commercial success.
7. Develop team, recruit, and identify talent with focus to scale up and prepare potential Sephoraians for the next step of career ladder.
8. Embraces OMNI retailing, implements agreed measures of success, drives culture change in teams.

Management of Store Operations: Retail Operations:

1. Back of house organization, compliant with all SEPHORA policies and procedures.
2. Monitor stock levels on all inventory items. Conduct inventories on a timely basis/maintain updated inventory records and conduct (semi)annual stock take.
3. Responsible for the measurement and effectiveness of all processes. Provides timely, accurate and complete reports on the operating condition of the organization.
4. Recruit and develop exceptional people.
5. Optimize and oversee operations to ensure productivity and efficiency.
6. Ensure compliance with company’s policies and operational guidelines.

Store Merchandising and Standards:

1. Ensure that SEPHORA’s merchandising concepts are set up and always maintained.
2. Store standards of cleanliness and security are maintained.
3. Ensure key product launches and initiatives are fully supported.

Customer and People:

1. Define, build, and follow up on people development plans in partnership with training and education.
2. Maintain both fulfillment of leadership roles and general headcount through active succession planning and recruitment and follow the right process.
3. Lead by example in driving service culture, instore observations to monitor customer service levels and monitoring of customer service reports.
4. Gain awareness of market/customer trends in the retail industry and monitor what local competitors are doing, communicate back to Offer and Marketing Team where appropriate.

KPIs and deliverables:

1. Exceed monthly sales turnover vs agreed budget.
2. Meet pre agreed KPIs of conversion, ATV, UPT and Sephora Collection.
3. Customer measures, lead them to exceed CRM recruitment targets, CRM contribution and App sign ups.
4. Improve store productivity and efficiency through implementing use of Rotageek and back-office modelling.
5. Shrinkage and the level of stock by store, meet company Audit results >85%.
6. Deliver agreed company measures in both Happy App and LOvemeter >80%.
7. Exceed agreed annual company employee satisfaction target.
8. Define, build, and follow up on people development plans in partnership with training and education.

Brand and Culture:

1. Develop, create, and maintain a strong customer obsessed, brand focused environment for all frontline in everything that they do.
2. Together with senior leaders, continue to create a structured, analytical, commercially focused, engaging services culture.
3. Support in the roll out of relevant retail projects.
4. Gatekeeper of retail communications and data to area and store teams.

SKILLS AND EXPERIENCE

1. Knowledge and experience in sales, service and commercial KPI environments focusing on, but not restricted to, conversion and average basket.
2. You have experience in Leadership & management skills.
3. You have Commercial background and Saudi market awareness.
4. Comprehensive beauty Industry knowledge, up to date on trends and latest products.
5. Competent in Microsoft office, you have knowledge in PowerPoint & Excel.
6. You have Excellent communication skills.
7. You are Flexible, adaptable & creative.
8. You have a Minimum of 4-6 years’ experience in sales, operations and/or services within the beauty/retail industry.

PERSONALITY

1. High achievement drive, ability, and desire to drive change, team player and confident to work alone.
2. Embraces change, seizes opportunities, leads from the front.
3. High level of energy, enthusiasm, and motivation.
4. You fully understand the business needs and adapt to all requirements of a fast-paced environment.
5. You can collaborate, connect, and build relationships with store teams, Area Managers and different support teams within Sephora Middle East HQ.

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.

Drive the Business

• Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
• Define, execute and monitor the store action plan to achieve sales targets and KPIs.
• Manage the customer database to build strong relationship with customers and create future potential selling opportunities
• Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.
• Think hybrid by leveraging all type of point of sales online and offline.

Team Leadership and Development

• Provide a clear vision to the team about the business and store’s vision and key directions
• Identify, recruit, develop and retain strong talents
• Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
• Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms an constantly monitor the team’s development plans and professional growth.
• Ensure performance improvement plans are discussed and documented in a transparent manner.

Customer Experience

• Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).
• Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.
• Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them

Operational Excellence

• Ensure all sales and operational policies and procedures (SOP’s) are followed and maintained in the store.
• Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.
• Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or overwise trained on it.
• Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.
• Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours
• Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.

What you’ll need to succeed

• Experience in Retail Luxury Fashion, Footwear and leather goods.
• high focus for the KPI’s and manage to Drive high results.
• Team leader, organized, hybrid, hospitality vibe.
• Team developer, planner.
• high passion to achieve the high Results
• Talent to build relationship with customers. Clientelling strategic planner with positive energy.
• Operational Excellence in Retail and stock management.
• Tech friendly, Excel and Microsoft skills

What we can offer you

With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.