241 Store Associate jobs in Saudi Arabia

Customer Service Training Manager, Customer Service

Riyadh, Riyadh Amazon

Posted 5 days ago

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Job Description

Customer Service Training Manager, Customer Service

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join CNCS team as a training manager to support training needs.

Key job responsibilities
· Manage training team across 3 sites.
· Work with Recruitment, Operations and PM teams to map training needs and training resources, develop a training plan and coordinate operations training activities for new joiners.
· Constantly work with operations teams to identify training gaps and coordinate training activities accordingly.
· Ensure training content including job aids and visual aids are updated regularly so that the content is always current, accurate and relevant.
· Ensure training result is trackable, sustainable, achieving goal and strategy.
· Use a metrics approach to evaluate and continuously improve training effectiveness.

BASIC QUALIFICATIONS

· Excellent oral and verbal Japanese and fluent English
· 5+ years of related professional experience
· Exceptional writing skills and significant experience in defining content strategy
· Active communicator and ability to influence others · Demonstrated people management role of a content development team
· Applied knowledge of information architecture
· Analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases
· Experience working effectively on a cross-functional, multi-lingual team
· Ability to multitask in a fast-paced, technical environment
· Demonstrated people management experience of a content development team

PREFERRED QUALIFICATIONS

Other requirements:
· Candidates must be flexible to work a variety of hours as business demands.
· Other foreign languages, such as German or Korean is a plus.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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Customer Service Training Manager, Customer Service

Riyadh, Riyadh Amazon

Posted 3 days ago

Job Viewed

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Job Description

Customer Service Training Manager, Customer Service

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join CNCS team as a training manager to support training needs.

Key job responsibilities
Manage training team across 3 sites.
Work with Recruitment, Operations and PM teams to map training needs and training resources, develop a training plan and coordinate operations training activities for new joiners.
Constantly work with operations teams to identify training gaps and coordinate training activities accordingly.
Ensure training content including job aids and visual aids are updated regularly so that the content is always current, accurate and relevant.
Ensure training result is trackable, sustainable, achieving goal and strategy.
Use a metrics approach to evaluate and continuously improve training effectiveness.

BASIC QUALIFICATIONS

Excellent oral and verbal Japanese and fluent English
5+ years of related professional experience
Exceptional writing skills and significant experience in defining content strategy
Active communicator and ability to influence others Demonstrated people management role of a content development team
Applied knowledge of information architecture
Analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases
Experience working effectively on a cross-functional, multi-lingual team
Ability to multitask in a fast-paced, technical environment
Demonstrated people management experience of a content development team

PREFERRED QUALIFICATIONS

Other requirements:
Candidates must be flexible to work a variety of hours as business demands.
Other foreign languages, such as German or Korean is a plus.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

This advertiser has chosen not to accept applicants from your region.

Delivery Station Customer Service Associate, Customer Service

Amazon

Posted 2 days ago

Job Viewed

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Job Description

Description

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services, including improving how we fulfill and deliver customer orders.

We’re making history, and the good news is that we’ve only just begun. At Amazon, you get to work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in-station real-time, hands-on support to ensure our customers receive their packages on time, as promised.

Key job responsibilities
  • Communicating with customers directly in-person, via phone, and email.
  • Empathizing with and prioritizing customer needs.
  • Upholding company values and respecting every customer.
  • Resolving issues and setting appropriate expectations with customers.
  • Understanding and responding appropriately to customer issues.
  • Composing grammatically correct, concise, and accurate written responses to customer issues.
  • Approaching problems logically with good judgment to ensure the appropriate customer outcome.
  • Making quick and effective decisions on behalf of the customer.
  • Working a flexible full-time schedule (40+ hours per week).
  • Performing tasks with or without reasonable accommodation.
  • Working in environments with variable noise levels and temperature conditions.
Basic Qualifications
  • High School diploma or equivalent.
  • Previous experience in Customer Service.
  • Ability to prioritize work efficiently.
  • Experience with Windows OS and Microsoft Outlook.
  • Familiarity with web browsers, database searching, and instant messaging tools.
Preferred Qualifications
  • Arabic language proficiency.
  • Bachelor’s degree or equivalent work experience.
  • Strong verbal and written communication skills.
  • Experience with performance metrics and KPIs.
  • Experience in merchandising or as a brand ambassador for a recognized consumer brand.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you need workplace accommodations during the application or onboarding process, please visit this link . For applications outside listed regions, contact your Recruiting Partner.

Company : Afaq Q Tech General Trading - G11

Job ID: A2982108

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Delivery Station Customer Service Associate, Customer Service

Amazon

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Description

At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services, including improving how we fulfill and deliver customer orders.

We're making history, and the good news is that we've only just begun. At Amazon, you get to work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in-station real-time, hands-on support to ensure our customers receive their packages on time, as promised.

Key job responsibilities
  • Communicating with customers directly in-person, via phone, and email.
  • Empathizing with and prioritizing customer needs.
  • Upholding company values and respecting every customer.
  • Resolving issues and setting appropriate expectations with customers.
  • Understanding and responding appropriately to customer issues.
  • Composing grammatically correct, concise, and accurate written responses to customer issues.
  • Approaching problems logically with good judgment to ensure the appropriate customer outcome.
  • Making quick and effective decisions on behalf of the customer.
  • Working a flexible full-time schedule (40+ hours per week).
  • Performing tasks with or without reasonable accommodation.
  • Working in environments with variable noise levels and temperature conditions.
Basic Qualifications
  • High School diploma or equivalent.
  • Previous experience in Customer Service.
  • Ability to prioritize work efficiently.
  • Experience with Windows OS and Microsoft Outlook.
  • Familiarity with web browsers, database searching, and instant messaging tools.
Preferred Qualifications
  • Arabic language proficiency.
  • Bachelor's degree or equivalent work experience.
  • Strong verbal and written communication skills.
  • Experience with performance metrics and KPIs.
  • Experience in merchandising or as a brand ambassador for a recognized consumer brand.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you need workplace accommodations during the application or onboarding process, please visit this link . For applications outside listed regions, contact your Recruiting Partner.

Company : Afaq Q Tech General Trading - G11

Job ID: A

This advertiser has chosen not to accept applicants from your region.

Delivery Station Customer Service Associate, Customer Service

Amazon

Posted 26 days ago

Job Viewed

Tap Again To Close

Job Description

Description
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders.
We're making history and the good news is that we've only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised.
Key job responsibilities
Key job responsibilities
As a Delivery Station Customer Service Associate, you will be responsible for:
Communicating with customers directly in-person, in addition to communicating via phone and email
Empathizing with and prioritizing customer needs
Upholding company values and respecting every customer
Resolving issues and setting appropriate expectations with customers
Clearly understanding and responding appropriately to the issues that customers present
Consistently composing grammatically correct, concise, and accurate written responses to customer issues
Approaching problems logically and with good judgment to ensure the appropriate customer outcome
Making quick and effective decisions on behalf of the customer
Working a flexible Full-Time (40+ hours per week) schedule
Performing the following tasks, with or without reasonable accommodation
Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
Work in an environment where the temperature may vary due to outside weather conditions and is not controlled
Key job responsibilities
Key job responsibilities Basic qualifications High School or equivalent diploma Previous experience in Customer Service Ability to effectively prioritize work time to ensure efficiency Experience with Windows Operating Systems and Microsoft Outlook Familiarity with multiple web browsers, data base searching and instant messenger tools
A day in the life
Preferred qualifications - Arabic Speaker - Bachelor Degree or equivalent work- related experience - Proficiency in verbal and written communication skills - Experience in understanding performance metrics and developing them to measure progress against key performance indicators - Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Basic Qualifications
- Arabic Speaker
- Bachelor Degree or equivalent work- related experience
- Proficiency in verbal and written communication skills
- Experience in understanding performance metrics and developing them to measure progress against key performance indicators
- Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand
Preferred Qualifications
- Arabic Speaker
- Bachelor Degree or equivalent work- related experience
- Proficiency in verbal and written communication skills
- Experience in understanding performance metrics and developing them to measure progress against key performance indicators
- Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

The Flex

Posted today

Job Viewed

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Job Description

Join to apply for the Customer Service Representative role at The Flex

Join to apply for the Customer Service Representative role at The Flex

About The Flex

At

About The Flex

At The Flex , we’re redefining what it means to rent a home. Just like buying something on Amazon, finding and moving into a rental should be fast, flexible, and frustration-free. Our mission is to simplify renting for tenants and remove the headaches for landlords—no hidden fees, no complicated processes, just smart, seamless solutions.

We’re building a high-performance, close-knit team that’s passionate about shaking up the global rental space. If you thrive in a fast-paced, growth-driven environment and want to be part of something bold, The Flex might just be your next big move.

What You’ll Be Doing

As our Client Success Partner , you’ll be the friendly face and trusted voice for our customers. Your job is to create exceptional experiences, solve problems with empathy and speed, and build strong, lasting relationships. You’ll work closely with both customers and internal teams to make sure everything runs smoothly from first contact to long-term satisfaction.

Your Day-to-Day

Customer Support

  • Respond to questions via email, phone, and chat in a timely, professional, and friendly manner.
  • Share helpful, clear info about our services, properties, and booking processes.
  • Handle any concerns or complaints with care and proactive solutions.

Relationship Management

  • Create memorable experiences that turn first-time clients into long-term fans.
  • Follow up with clients to check in, collect feedback, and ensure everything is on point.
  • Represent The Flex with professionalism, warmth, and a focus on customer success.

Problem Solving

  • Troubleshoot booking or property issues and keep customers in the loop.
  • Collaborate with internal teams (e.g., operations, property management) to resolve things fast.

Feedback & Insights

  • Gather customer feedback and spot patterns to help us continuously improve.
  • Share actionable suggestions with the team to enhance service and user experience.

Admin & Reporting

  • Keep detailed records of interactions and resolutions using our CRM system.
  • Help track performance and contribute to team reporting.

What We’re Looking For

  • Previous experience in customer support, client success, or a similar people-first role.
  • Excellent written and verbal communication skills in English.
  • A calm, positive attitude when handling challenges or tight timelines.
  • Great with tools like CRM systems, support platforms, and digital workflows.
  • Organized, proactive, and able to juggle multiple tasks at once.
  • Naturally empathetic with a genuine drive to help others.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Other

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Buraydah, Al Qasim, Saudi Arabia 1 day ago

Al Khobar, Eastern, Saudi Arabia 1 day ago

Cloud & AI Infrastructure Account Manager - KSA Market

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Customer Service Assistant

Riyadh, Riyadh Agile HR Solutions Ltd

Posted today

Job Viewed

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Job Description

Customer Service Assistant - Riyadh

My client is a leading UK retailer expanding into the Middle east with a number of new store Openings over Summer 2025

We are seeking customer focussed individuals who have an understanding nature and can guide our customers to the right products for their needs

First and foremost, you’ll be in a fun, fast-paced retail role and if you love working for the brand, you could move onwards and upwards in the company. You’ll receive competitive pay and benefits tailored to Saudi Arabia

We continue to grow by putting our customers first and have a strong culture of innovation and entrepreneurialism.

You will help our customers, by assisting them with queries, advice and great service.

You will keep our stores looking their best, replenishing stock, handling deliveries, and creatively merchandising new displays, all whilst remaining a friendly face within the store.

We have both full and part time roles available and a variety of shift patterns to suit you

Looking forward to hearing from you !


Skills

About you?

If you have got retail experience already, all the better.

What is most important though is having plenty of enthusiasm and energy—nothing stands still here, least of all you.

That also means being able to learn the role quickly, even if you haven’t done retail work before but you’re a good listener and great communicator, you will be up to speed in no time and ready to play a valued role in your team.

*To be successful in role, valid security checks must be completed.


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About the latest Store associate Jobs in Saudi Arabia !

Customer Service Manager

SAUR

Posted 1 day ago

Job Viewed

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Job Description

SAUR is a pure player in water and essential services, working to protect the environment in the heart of the territories it serves.

Further details on our website: .

Currently, we are looking for a Customer Service Manager to lead our efforts in Madinah, KSA.

Responsibilities:

  • Report functionally to the Customer Services Director and work in close cooperation with the O&M directors and staff.
  • Organize and manage all customer service activities at the Madinah and Tabuk branches.
  • Ensure systematic implementation of customer service processes and procedures in both front and back office activities.
  • Help the organization meet contractual targets and international standards.
  • Maintain effective interfaces with other departments within the Cluster team, especially O&M.
  • Review staff capacity and support HR in training and development programs.
  • Coordinate with the ICT Manager to review and update customer data and records in digital form.
  • Develop a demand management strategy to increase customer water awareness.
  • Implement improved connection procedures and revenue metering strategies in collaboration with O&M and Commercial departments.
  • Review current customer service systems, resources, and practices to identify needs and improvements.

Requirements:

  • Minimum 15 years of experience as a customer service manager.
  • Experience in the water sector.
  • Fluent in English.

Benefits:

  • Competitive salary package.
  • Opportunities for career growth within the company.
  • Friendly and dynamic work environment.

"SAUR is committed to diversity and equal opportunities. Our selection process ensures all candidates have an equal chance to apply without discrimination based on race, color, religion, sex, national origin, age, sexual orientation, gender identity, or any other protected characteristic."

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Customer Service Supervisor

Riyadh, Riyadh HRH Local Media Company

Posted 1 day ago

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Job Description

App Customer Support Specialist

We are seeking a motivated Application Customer Support Specialist to join our team in Riyadh. Open to male and female candidates of all nationalities, the ideal candidate must have prior experience in customer service for social media platforms and must be fluent in Arabic (mandatory). Strong written and verbal communication skills are essential. The role requires close coordination and collaboration with our Chinese team in a fast-paced media environment.

Key Responsibilities:

• Provide high-quality customer support for our social media applications

• Communicate effectively in Arabic and English with users and internal teams

• Collaborate smoothly with the Chinese team to resolve user issues and improve service

• Handle customer inquiries, complaints, and feedback professionally

• Maintain accurate records of customer interactions and issues

• Support team efforts to enhance customer satisfaction and engagement

Compensation:

Competitive salary, details to be discussed during the interview.

Skills

Qualifications:

• Previous customer service experience in social media or digital applications

• Fluent in Arabic (mandatory) and good English communication skills

• Strong interpersonal skills and ability to work in a multicultural team

• Ability to collaborate with remote teams, especially Chinese colleagues

• Based in Riyadh and able to work on-site

• Open to all nationalities and genders

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Customer Service Executive

Riyadh, Riyadh DIMENSIONS

Posted 4 days ago

Job Viewed

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Job Description

Interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual.

Process orders, prepare correspondences, and fulfill customer needs to ensure customer satisfaction.

Responsibilities:

  • Answer customer questions and inquiries via all channels.
  • Resolve customer complaints via phone, email, mail, or social media.
  • Use telephones to reach out to customers and verify account information.
  • Greet customers warmly and ascertain the problem or reason for calling.
  • Handle customer requests manually or through CRM system.

Required skills:

  • Ability to work under high pressure.
  • Strong communication skills.
  • Flexibility with work shifts.
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