24 Transportation jobs in Mecca
Supply Chain Manager
Posted 2 days ago
Job Viewed
Job Description
This position works out of our (Jeddah Office) in the Established Pharmaceutical Division where we are committed to bringing the benefits of our trusted medicines to more people in the world’s fastest-growing countries. Our broad portfolio of high-quality and differentiated branded generic medicines reaches across multiple therapeutic areas including gastroenterology, women's health, cardiometabolic, pain management / central nervous system, and respiratory.
As the Saudi Arabia Supply Chain Manager, you’ll work closely with commercial team, regulatory, quality, finance & operations teams / departments, as well as third party logistics, cluster, area & global colleagues in the EPD division.
What You’ll Do :
- Partner with affiliate Leadership team to drive sales, growth and margin improvement
- Responsible for developing and implementing country supply chain strategies supporting all financial, operational, quality and regulatory aspects
- Build up and maintain supply chain country strategic roadmap, ensure that processes meet and reflect EPD overall expectations
- Responsible for implementing all Supply Chain planning policies : procedures and practices in the market.
- Responsible for driving supply chain effectiveness, with full accountability on E2E SC process.
- Key contributor in Biosimilars localization projects evaluation and implementation.
- Work with TPM leader on TPM selection, capacity reservation to ensure supply security.
- Partner with TPMs to ensure supply security while building a strong relationship with internal & external stakeholders.
- Monitor stock levels of APIs & bulk items at TPMs to avoid out-of-stock situations and ensure safety stocks are maintained.
- Regularly monitor shipments to ensure on-time delivery of materials from APO to TPMs.
- Plan and optimize the monthly supply replenishment : Monthly planning of production orders & updating the replenishment plan on SAP, ensuring alignment with business objectives, demand forecast, and inventory strategies for all products (API, finished products & bulk items).
- Monitor demand changes to ensure supply plans are realistic, adequate and includes contingency plans in such a challenging environment.
- Supply Review and Communication : Lead the monthly supply review and share updates with concerned departments.
- Lead all communications with Planning Centers & supply planners as the main operating link with the Commercial Affiliate.
- Backorder Management : Weekly backorder reporting and follow-up with planners for BO resolution.
- Coordination with RA Department : on annual importation plans, special import permits, and artwork changes to ensure supply is uninterrupted.
- Tender business : Supply Planning to ensure timely deliveries under strict authorities, penalty risk.
- Ensure Safety-stocks are adequate to avoid stockout or expiries & align with concerned departments like Finance, Trade and Operations to meet cash flow goal.
- DI Management : Partner with commercial, Demand and finance teams on Distressed inventory forecasting and monitoring, mitigation of risks ex : communication of short dated stocks to mitigate write offs.
- Inventory Reconciliation : Manage inventory levels and stock reconciliations by ensuring system parameters are correctly set up.
- Acts as a key business partner with commercial team to ensure a cost effective & agile supply chain is maintained, ex : freight mode, warehousing, container utilization, discontinuation initiatives, change of source, MOQ revision, ….
- Support in monthly LBE achievement, proactively highlights risks & provide gap mitigation recommendations.
- Provide shipment plan to APO in M-1 to secure containers booking and align on risk / opportunities and Weekly Call alignment on progress.
- Monitor Supply Chain Indicators and metrics to measure TPMs performance (On-time In-full, Supply Adherence, Capacity Constraints) in accordance with SOPs.
- Work collaboratively with colleagues at all levels to achieve organizational goals
- Accountable on compliance with applicable audit and divisional policies and procedures.
Required Qualifications
- Bachelor degree in Supply Chain Management, Logistics, Statistics, Pharmacy or Business Administration.
- 10-12 years’ experience in the Supply chain field with Minimum 3 years of managerial experience
- Strong experience in Supply Planning & logistics
- Excellent command of both written and spoken English.
- Excellent communication & leadership skills
- Proactive internal and external stakeholder communication, coordination and collaboration
- Ability to work efficiently in complex and deadline-driven operations, not losing focus on accuracy and quality
- Analytical and Problem-solving skills.
- Highly Experienced in presenting to senior management.
- Advanced Excel and database skill is a must
- SAP knowledge & experience is a plus
Supply Chain Manager
Posted 11 days ago
Job Viewed
Job Description
- Partner with affiliate Leadership team to drive sales, growth and margin improvement
- Responsible for developing and implementing country supply chain strategies supporting all financial, operational, quality and regulatory aspects
- Build up and maintain supply chain country strategic roadmap, ensure that processes meet and reflect EPD overall expectations
- Responsible for implementing all Supply Chain planning policies: procedures and practices in the market.
- Responsible for driving supply chain effectiveness, with full accountability on E2E SC process.
- Key contributor in Biosimilars localization projects evaluation and implementation.
- Work with TPM leader on TPM selection, capacity reservation to ensure supply security.
- Partner with TPMs to ensure supply security while building a strong relationship with internal & external stakeholders.
- Monitor stock levels of APIs & bulk items at TPMs to avoid out-of-stock situations and ensure safety stocks are maintained.
- Regularly monitor shipments to ensure on-time delivery of materials from APO to TPMs.
- Plan and optimize the monthly supply replenishment : Monthly planning of production orders & updating the replenishment plan on SAP, ensuring alignment with business objectives, demand forecast, and inventory strategies for all products (API, finished products & bulk items).
- Monitor demand changes to ensure supply plans are realistic, adequate and includes contingency plans in such a challenging environment.
- Supply Review and Communication: Lead the monthly supply review and share updates with concerned departments.
- Lead all communications with Planning Centers & supply planners as the main operating link with the Commercial Affiliate.
- Backorder Management: Weekly backorder reporting and follow-up with planners for BO resolution.
- Coordination with RA Department: on annual importation plans, special import permits, and artwork changes to ensure supply is uninterrupted.
- Tender business : Supply Planning to ensure timely deliveries under strict authorities, penalty risk.
- Ensure Safety-stocks are adequate to avoid stockout or expiries & align with concerned departments like Finance, Trade and Operations to meet cash flow goal.
- DI Management : Partner with commercial, Demand and finance teams on Distressed inventory forecasting and monitoring, mitigation of risks ex: communication of short dated stocks to mitigate write offs.
- Inventory Reconciliation: Manage inventory levels and stock reconciliations by ensuring system parameters are correctly set up.
- Acts as a key business partner with commercial team to ensure a cost effective & agile supply chain is maintained, ex: freight mode, warehousing, container utilization, discontinuation initiatives, change of source, MOQ revision, .
- Support in monthly LBE achievement, proactively highlights risks & provide gap mitigation recommendations.
- Provide shipment plan to APO in M-1 to secure containers booking and align on risk/opportunities and Weekly Call alignment on progress.
- Monitor Supply Chain Indicators and metrics to measure TPMs performance (On-time In-full, Supply Adherence, Capacity Constraints) in accordance with SOPs.
- Work collaboratively with colleagues at all levels to achieve organizational goals
- Accountable on compliance with applicable audit and divisional policies and procedures.
Required Qualifications
Bachelor degree in Supply Chain Management, Logistics, Statistics, Pharmacy or Business Administration.
10-12 years experience in the Supply chain field with Minimum 3 years of managerial experience
Strong experience in Supply Planning & logistics
Excellent command of both written and spoken English.
Excellent communication & leadership skills
Proactive internal and external stakeholder communication, coordination and collaboration
Ability to work efficiently in complex and deadline-driven operations, not losing focus on accuracy and quality
Analytical and Problem-solving skills.
- Highly Experienced in presenting to senior management.
- Advanced Excel and database skill is a must
- SAP knowledge & experience is a plus
Company Industry
- Medical
- Medical Devices
Department / Functional Area
- Logistics
- Supply Chain
Keywords
- Supply Chain Manager
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People Looking for Supply Chain Manager Jobs also searched #J-18808-LjbffrSupply Chain Director
Posted 21 days ago
Job Viewed
Job Description
Parkhouse Bell is delighted to be recruiting for a leading electronics retailer in the Kingdom of Saudi Arabia. Our client operates over 160 outlets servicing the major brands in mobile phones, computers, and electronic accessories.
Reporting to the COO, you will lead the Supply Function by ensuring efficiency & consistency of supply, cost effectiveness, availability of goods & materials & developing the management team to guarantee timely delivery of goods at a competitive price.
Responsibilities:
- Ensure efficiency & consistency of supply.
- Manage cost effectiveness and availability of goods & materials.
- Develop the management team to guarantee timely delivery of goods at a competitive price.
Minimum Requirements:
- Bachelor's Degree in business related subject.
- MBA / MSC Degree (preferable).
- 10 - 12 years experience at management / senior management level (including 5-6 years Supply Chain Management experience covering planning, warehousing, purchasing & transportation management) in a large Retail / Distribution organization.
- Very Good English – fluent Arabic.
- Microsoft skills (Excel, PowerPoint, Word).
#J-18808-Ljbffr
Supply Chain Manager

Posted 3 days ago
Job Viewed
Job Description
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
**Working at Abbott**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
+ Career development with an international company where you can grow the career
+ A company recognized as a great place to work in multiple countries around the world and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
**The Opportunity**
This position works out of our (Jeddah Office) in the Established Pharmaceutical Division where we are committed to bringing the benefits of our trusted medicines to more people in the world's fastest-growing countries. Our broad portfolio of high-quality and differentiated branded generic medicines reaches across multiple therapeutic areas including gastroenterology, women's health, cardiometabolic, pain management/central nervous system, and respiratory.
As the Saudi Arabia Supply Chain Manager, you'll work closely with commercial team, regulatory, quality, finance & operations teams/departments, as well as third party logistics, cluster, area & global colleagues in the EPD division.
**What You'll Do:**
+ Partner with affiliate Leadership team to drive sales, growth and margin improvement
+ Responsible for developing and implementing country supply chain strategies supporting all financial, operational, quality and regulatory aspects
+ Build up and maintain supply chain country strategic roadmap, ensure that processes meet and reflect EPD overall expectations
+ Responsible for implementing all Supply Chain planning policies: procedures and practices in the market.
+ Responsible for driving supply chain effectiveness, with full accountability on E2E SC process.
+ Key contributor in Biosimilars localization projects evaluation and implementation.
+ Work with TPM leader on TPM selection, capacity reservation to ensure supply security.
+ Partner with TPMs to ensure supply security while building a strong relationship with internal & external stakeholders.
+ Monitor stock levels of APIs & bulk items at TPMs to avoid out-of-stock situations and ensure safety stocks are maintained.
+ Regularly monitor shipments to ensure on-time delivery of materials from APO to TPMs.
+ Plan and optimize the monthly supply replenishment : Monthly planning of production orders & updating the replenishment plan on SAP, ensuring alignment with business objectives, demand forecast, and inventory strategies for all products (API, finished products & bulk items).
+ Monitor demand changes to ensure supply plans are realistic, adequate and includes contingency plans in such a challenging environment.
+ Supply Review and Communication: Lead the monthly supply review and share updates with concerned departments.
+ Lead all communications with Planning Centers & supply planners as the main operating link with the Commercial Affiliate.
+ Backorder Management: Weekly backorder reporting and follow-up with planners for BO resolution.
+ Coordination with RA Department: on annual importation plans, special import permits, and artwork changes to ensure supply is uninterrupted.
+ Tender business : Supply Planning to ensure timely deliveries under strict authorities, penalty risk.
+ Ensure Safety-stocks are adequate to avoid stockout or expiries & align with concerned departments like Finance, Trade and Operations to meet cash flow goal.
+ DI Management : Partner with commercial, Demand and finance teams on Distressed inventory forecasting and monitoring, mitigation of risks ex: communication of short dated stocks to mitigate write offs.
+ Inventory Reconciliation: Manage inventory levels and stock reconciliations by ensuring system parameters are correctly set up.
+ Acts as a key business partner with commercial team to ensure a cost effective & agile supply chain is maintained, ex: freight mode, warehousing, container utilization, discontinuation initiatives, change of source, MOQ revision, .
+ Support in monthly LBE achievement, proactively highlights risks & provide gap mitigation recommendations.
+ Provide shipment plan to APO in M-1 to secure containers booking and align on risk/opportunities and Weekly Call alignment on progress.
+ Monitor Supply Chain Indicators and metrics to measure TPMs performance (On-time In-full, Supply Adherence, Capacity Constraints) in accordance with SOPs.
+ Work collaboratively with colleagues at all levels to achieve organizational goals
+ Accountable on compliance with applicable audit and divisional policies and procedures.
**Required Qualifications**
-Bachelor degree in Supply Chain Management, Logistics, Statistics, Pharmacy or Business Administration.
-10-12 years' experience in the Supply chain field with Minimum 3 years of managerial experience
-Strong experience in Supply Planning & logistics
-Excellent command of both written and spoken English.
-Excellent communication & leadership skills
-Proactive internal and external stakeholder communication, coordination and collaboration
-Ability to work efficiently in complex and deadline-driven operations, not losing focus on accuracy and quality
-Analytical and Problem-solving skills.
+ Highly Experienced in presenting to senior management.
+ Advanced Excel and database skill is a must
+ SAP knowledge & experience is a plus
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
Supply Chain Manager
Posted today
Job Viewed
Job Description
Gotrah Ventures is hiring a remote Supply Chain Manager in Saudi Arabia or Egypt. You'll coordinate organize and oversees all activities involved in the identification, acquisition, production, and distribution of the company's goods.
**Responsibilities**:
- Collaborates with other departments and stakeholders to identify and maintain resources needed to establish and provide an effective supply chain.
- Develop and lead proper execution of Supply Chain planning strategies to reach optimal operational efficiencies.
- Collaborate with Sales, and Customer Service teams.
- Determine key supply chain KPIs.
- Ensure that all relevant procedures and processes are followed and adhered to in line with the Company’s procedures and requirement
- Shipments tracking.
- Looking at ways to improve supply chain networks.
- Training and managing a team of supply chain staff.
- Provide operational support and guidance to ensure maximum productivity.
- Create supply chain management strategies that increase efficiency and speed.
- Evaluate vendor performance to ensure the lowest cost, highest quality, and timely deliveries
**Qualifications**
- A Bachelor of Engineering / MBA in Supply Chain Management will be an advantage.
- +6 years experience in a similar position.
- Proven record as Supply Chain Manager
- Have practical experience in operations, planning, inventory control, and purchasing.
- Planning and organizational skills
- Organized and detail-oriented
- Has good problem-solving and analytical skills
- Very good computer skills.
Transportation & Delivery Supervisor
Posted 1 day ago
Job Viewed
Job Description
Position :
Transportation & Delivery Supervisor
Company Overview :NewEast Isuzu KSA is a leading automotive company in Jeddah, Saudi Arabia, specializing in the distribution and maintenance of Isuzu trucks and commercial vehicles. With a commitment to providing high-quality products and services, we have established ourselves as a trusted brand in the market.
Job Overview :We are seeking a highly organized and experienced Transportation & Delivery Supervisor to join our team. In this role, you will be responsible for overseeing the transportation and delivery operations of our company, ensuring timely and efficient delivery of goods to our customers.
Key Responsibilities :- Plan and coordinate the transportation and delivery of goods to customers in a timely and cost-effective manner
- Monitor and maintain accurate records of all incoming and outgoing shipments
- Ensure all delivery vehicles are properly maintained and serviced
- Manage a team of delivery drivers, providing guidance and support as needed
- Conduct regular performance evaluations and provide feedback to drivers
- Develop and implement strategies to optimize delivery routes and reduce transportation costs
- Collaborate with other departments to ensure smooth and efficient delivery processes
- Communicate with customers to address any delivery issues or concerns
- Ensure compliance with all transportation and delivery regulations and laws
- Monitor inventory levels and coordinate with the procurement team to ensure timely replenishment of stock
- Prepare and submit reports on transportation and delivery activities to senior management
- Bachelor's degree in logistics, supply chain management, or a related field
- Minimum of 3 years of experience in transportation and delivery operations, preferably in the automotive industry
- Strong knowledge of transportation and delivery regulations and laws
- Excellent organizational and time-management skills
- Ability to multitask and prioritize tasks effectively
- Strong leadership and team management skills
- Proficient in Microsoft Office and logistics software
- Excellent communication and interpersonal skills
- Fluent in English, Arabic is a plus
- Competitive salary and benefits package
- Opportunities for growth and career development
- A dynamic and supportive work environment
If you are a highly motivated and results-driven individual with a passion for logistics and delivery operations, we encourage you to apply for this exciting opportunity. Join our team at NewEast Isuzu KSA and be a part of our success in providing top-quality products and services to our customers.
#J-18808-LjbffrTransportation & Delivery Supervisor
Posted 1 day ago
Job Viewed
Job Description
Transportation & Delivery Supervisor
Company Overview :NewEast Isuzu KSA is a leading automotive company in Jeddah, Saudi Arabia, specializing in the distribution and maintenance of Isuzu trucks and commercial vehicles. With a commitment to providing high-quality products and services, we have established ourselves as a trusted brand in the market.
Job Overview :We are seeking a highly organized and experienced Transportation & Delivery Supervisor to join our team. In this role, you will be responsible for overseeing the transportation and delivery operations of our company, ensuring timely and efficient delivery of goods to our customers.
Key Responsibilities :- Plan and coordinate the transportation and delivery of goods to customers in a timely and cost-effective manner
- Monitor and maintain accurate records of all incoming and outgoing shipments
- Ensure all delivery vehicles are properly maintained and serviced
- Manage a team of delivery drivers, providing guidance and support as needed
- Conduct regular performance evaluations and provide feedback to drivers
- Develop and implement strategies to optimize delivery routes and reduce transportation costs
- Collaborate with other departments to ensure smooth and efficient delivery processes
- Communicate with customers to address any delivery issues or concerns
- Ensure compliance with all transportation and delivery regulations and laws
- Monitor inventory levels and coordinate with the procurement team to ensure timely replenishment of stock
- Prepare and submit reports on transportation and delivery activities to senior management
- Bachelor's degree in logistics, supply chain management, or a related field
- Minimum of 3 years of experience in transportation and delivery operations, preferably in the automotive industry
- Strong knowledge of transportation and delivery regulations and laws
- Excellent organizational and time-management skills
- Ability to multitask and prioritize tasks effectively
- Strong leadership and team management skills
- Proficient in Microsoft Office and logistics software
- Excellent communication and interpersonal skills
- Fluent in English, Arabic is a plus
- Competitive salary and benefits package
- Opportunities for growth and career development
- A dynamic and supportive work environment
If you are a highly motivated and results-driven individual with a passion for logistics and delivery operations, we encourage you to apply for this exciting opportunity. Join our team at NewEast Isuzu KSA and be a part of our success in providing top-quality products and services to our customers.
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Finance & Supply Chain Controller
Posted today
Job Viewed
Job Description
Finance & Supply Chain Controller Saudi Arabia
Are you ready to take a leading role in shaping the finance & supply chain operations of a diverse and dynamic region Were looking for a Finance & Supply Chain Controller for our KSA region to drive operational excellence and provide critical business support as we continue to grow and transform our non-alcoholic portfolio including brands Moussy and Holsten. This is a unique opportunity to step into a role with high visibility and significant contribution.
The position is based in Jeddah Saudi Arabia. Youll be joining a highly motivated team with close ties to local partners and headquarters functions where youll have the chance to make your mark through process improvements strategic input and thorough collaboration with internal and external stakeholders.
What youll be doing
Your primary tasks and responsibilities include :
- Driving month-end and year-end closing activities for KSA including calculating accruals tracking volume data and reporting.
- Leading the Sales & Marketing Fund process end-to-end : claims management reconciliations and partner oversight.
- Supporting Planning and Supply Chain processes by aligning forecasts orders and shipments with regional partners.
- Acting as a key liaison with external partners and internal teams (Regional Finance HR Internal Audit Supply Chain).
- Leading ad-hoc projects and process improvement initiatives ensuring compliance and operational efficiency across.
- Owning payroll accounting processes.
We seek a proactive finance professional with advanced business partnering skills and an ability to manage multiple priorities.
- Masters degree in a related field qualified accountant or equivalent experience in finance roles (preferably 5-7 years within FMCG or regional setups).
- Experience in financial controlling month-end closing and partner / vendor management.
- Big-4 experience will be an asset.
- Experienced analytical mindset and ability to challenge and improve processes.
- Skilled communication abilities and the capability to build trust with both internal and external stakeholders.
- Full professional proficiency in English verbal and written. Arabic will be an advantage.
- Comfortable working in a matrix organization with multiple functions and geographies.
At Carlsberg we believe in brewing for a better today and return for your contributions you can expect :
- A role with regional scope and high leadership visibility.
- Development opportunities through cross-functional projects and exposure to senior management.
- A culture that values diversity collaboration and continuous improvement.
- Competitive benefits including an annual bonus.
The deadline for applying is the 3rd of September . We read applications continuously and vacancies may be filled sooner than the deadline so we encourage you to apply as early as possible.
We look forward to receiving your application.
Carlsberg Group : Brewing for a better today and tomorrow
Carlsberg aims to create equal access to opportunity regardless of social identity and we encourage everyone to apply regardless of gender nationality race religion or any other characteristics protected by law.
#J-18808-LjbffrHead Of Supply Chain
Posted 11 days ago
Job Viewed
Job Description
The Supply Chain Planning Manager will be responsible for managing supply across the planning horizon, overseeing all elements of material flow including production, raw materials, outplants, site logistics, and contract manufacturing. The role involves managing exceptions in real time.
This position also entails managing production, purchasing, warehousing, distribution, and financial forecasting activities to limit costs and improve accuracy, customer service, and safety. The role requires customer focus, strong decision-making, agility, and excellent communication skills to effectively manage supply across multiple functions and geographies. Additionally, the manager will oversee the performance of the client's network of supply points.
Responsibilities and Tasks- Determine appropriate equipment and staffing levels for loading, unloading, moving, or storing materials.
- Manage activities related to strategic or tactical purchasing, material requirements planning, inventory control, warehousing, and receiving.
- Select transportation routes to maximize economy through shipment consolidation and warehousing/distribution optimization.
- Define performance metrics for evaluating supply chain factors such as product cost and quality.
- Implement new or improved supply chain processes to enhance efficiency and performance.
- Develop procedures for coordinating supply chain management with sales, marketing, finance, production, and quality assurance.
- Forecast demand and create supply plans in collaboration with supply chain planners to ensure material and product availability.
- Analyze inventories to increase turnover, reduce waste, and optimize customer service.
- Negotiate prices and terms with suppliers, vendors, and freight forwarders.
- Collaborate with team members to develop transportation plans for goods and personnel.
- Develop storage facility plans for warehouses and storage yards used by other departments.
- Coordinate shipping schedules and routes with transportation providers to ensure timely and damage-free delivery.
- Manage inventory and supervise staff responsible for inventory control, including procurement of new stock.
- Plan and coordinate internal movement of materials and products using advanced computer systems.
- Ensure proper labeling of shipping containers with addresses, contents, and weights.
- Coordinate with customs officials to meet legal requirements for shipments.
- Train staff on shipping techniques, safety procedures, and hazardous materials handling.
- Develop and implement tracking systems for real-time shipment monitoring.
- Communicate with suppliers and shipping providers regarding documentation and follow-up.
- Manage daily, monthly, and quarterly reports.
- Plan and oversee storage of stock in warehouses by categories, applying FIFO processes.
- Monitor and manage production and purchase plans based on sales trends.
- Bachelor’s degree in logistics, business, or a related field preferred.
- Courses in business, economics, accounting, finance, statistics, and computer science are advantageous.
- Proficiency in Saber process is essential.
- Minimum 4 years of logistics and shipping experience required.
- ERP system knowledge.
- Strong analytical skills.
- Excellent communication skills in both Arabic and English, reading and speaking.
Transportation Representative, Trans SME
Posted 1 day ago
Job Viewed
Job Description
NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.
Purview of a Trans Ops Representative: A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.
Key job responsibilitiesTrans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.
- Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
- Must be able to systematically escape problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
- Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.
Providing real-time customer experience by working in 24*7 operating environment.
Basic Qualifications- Bachelor’s degree
- 12-24 months of work experience.
- Good communication skills.
- Proficiency in Excel (pivot tables, vlookups).
- Demonstrated ability to work in a team in a very dynamic environment.
- Graduate with Bachelor’s degree.
- Good logical skills.
- Good communication skills.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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