64 Technical jobs in Jeddah

Providing technical assistance to internal users and clients, ensuring that technical issues are resolved quickly and efficiently. The role also involves performing on-site visits to clients when needed to maintain service continuity.

• Provide technical support and troubleshoot issues related to computers, networks, and software.
• Install and maintain computer systems, printers, and other technical equipment.
• Handle technical malfunctions and offer quick and effective solutions.
• Conduct on-site visits to clients to resolve issues or provide technical support as needed.
• Document issues and actions taken to enhance service quality.

• Bachelor's degree in information technology, Computer Science, or a related field
• 2 years of hands-on experience in technical support or IT
• Strong ability to analyze and resolve technical issues efficiently
• Effective communication skills with users and clients across various levels
• Attention to detail and accuracy in technical work
• Ability to work under pressure and manage time effectively
• Willingness to travel and conduct field visits to clients

• Microsoft Certified (Microsoft Certificate)
• CompTIA A+

We care about both your growth and your well-being. Here’s what you can expect when you join our team:

• A team that shares knowledge openly — no gatekeeping.
• A supportive environment where you’re encouraged to be adventurous, curious, and open-minded.
• A fun, humble, and honest workplace where your voice matters.
• A real sense of family spirit — we work as a team, we grow as a team.
• Continuous feedback and growth — we don’t wait for yearly reviews to help you grow.
• 3 Work From Home days per month.
• Access to learning resources, courses, and professional development opportunities.
• Recognition programs to celebrate your wins.
• Chances to grow internally — many of our leaders started as juniors!

Each employee has a chance to see the impact of their work. You can make a real contribution to the success of the company.

Several activities are often organized throughout the year, such as weekly sports sessions, team-building events, monthly drinks, and much more.

A full-time position with an attractive salary package.

12 days per year, including 6 of your choice.

Play any sport with colleagues; the bill is covered.

We support the Kingdom’s largest and most complex organizations across all industries in delivering Enterprise Transformation with a clear mission to support our customers to grow better, not just bigger, focusing on efficiency and not just effectiveness.

We are currently searching for an enthusiastic and innovative Technical Consultant to work on our Consulting Services Team supporting and implementing Alnafitha’s Cloud IaaS/PaaS services.

We’re a team of technology-driven individuals with a curiosity for how things work and a passion for designing and building reliable, scalable, and efficient implementations. This position will require high cooperation with other teams from project management, sales, and business development. We’re always striving to learn more, expand our skills, and grow our teammates.

1. Presenting and demonstrating Anahita’s services to customers.
2. Building scope of work/low-level technical scope based on business requirements.
3. Delivering regional technical implementations and solution design within Anahita’s services on customer sites and remotely.
4. Providing support, troubleshooting, and solutions to complex problems, including complaint handling and mission-critical support.
5. Conducting proactive services with clients through Risk Assessments, Health Checks, Code Reviews, or other similar offerings.
6. Providing reactive and 24x7 critical situation support to address the most critical customer issues.
7. Delivering ad hoc services focused on customer-specific issue remediation or support (e.g., Chalk Talks).
8. Conducting workshops and training for customer knowledge transfer and helping customers to consume their products and services.
9. Improving the overall customer experience by serving as the customer advocate within Anahita and assisting clients to maximize their investment in technology.
10. Delivering solutions-related documentation, including scope of work/user manuals.
11. Participating in building Anahita’s technical content library, e.g., knowledge base and other technical contents.
12. Assisting in representing Anahita in forums (i.e., seminars, technical or marketing conferences).
13. Mentoring other team members on deployed solutions and best practices.
14. Performing other related duties as assigned.

Certification Requirements:

Bachelor’s degree in Computer Science or equivalent.

Personal Skills:

• High sense of responsibility and ownership, acting like an owner in what you do.
• Exceptional communication and presentation skills.
• Ability to work independently or in a team.
• Ability to work to tight deadlines.
• Ability to maintain composure during stressful situations.
• Ability to handle many tasks and responsibilities.
• Fluent in Arabic and English.

At Dar Al -Thiker Schools we strive for educational excellence and innovative practices that shape the future of our students. Located in Jeddah, our schools are recognized for its commitment to providing high-quality education in a supportive and inspiring environment.

We are looking for a IT Technical Support to join our team. The IT Technical Support is responsible for providing timely and effective on-site IT support to end-users across school campuses. The role ensures operational readiness of classroom and administrative technology through a combination of reactive troubleshooting and proactive maintenance. The IT Technical Support will support teachers, staff, and students by resolving hardware, software, and connectivity issues, while promoting safe and efficient use of school technologies. The role requires hands-on problem-solving, daily user interaction, and strong collaboration with the Technical Support Leader to uphold service standards and support excellence.

Key Responsibilities

· Responds to Support Requests

Provide first-line support for hardware, software, AV, printer, and network-related issues across assigned campus(es).

· Conducts Preventive Maintenance

Perform regular checks on classroom technology (smart boards, projectors, laptops) to reduce risk of failure during school hours.

· Supports Classroom Technology Readiness

Ensure AV systems and teacher devices are operational at the start of each day. Report recurring issues or service gaps.

· Documents and Updates Support Records

Use the IT ticketing system to log all incidents, updates, and resolutions for visibility and tracking.

· Assists with Device Setup and User Onboarding

Support the setup and configuration of new devices for staff or students, including orientation on basic use and login procedures.

· Implements IT Hygiene and Safety Practices

Promote proper handling, care, and safe use of IT equipment among school users. Report misuse or damage incidents.

· Supports Training and Awareness Campaigns

Assist in delivering user training and awareness sessions on common tools and best practices under the direction of the Technical Support Leader.

· Escalates Complex Issues

Identify when an issue exceeds standard troubleshooting and escalate appropriately within the IT support structure.

· Contributes to IT Projects and Upgrades

Participate in system deployments, classroom technology refreshes, and infrastructure upgrades as assigned.

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 0-2 years of experience in technical support, ideally in educational or multi-site environments.
• Basic understanding of networking fundamentals (Wi-Fi, IP, connectivity).
• Solid knowledge of computers, printers, AV systems, and classroom devices.
• Familiarity with helpdesk ticketing systems and incident documentation.
• Good communication and interpersonal skills
• Fluency in English and Arabic.

Job Type: Full-time

We are looking for a Technical Support Specialist with a passion for electronics to join our growing team.

Responsibilities:

• Provide technical support for electronic devices and systems.
• Troubleshoot and resolve hardware/software issues.
• Assist customers remotely or onsite.
• Perform installations, testing, and maintenance as needed.
• Document issues, fixes, and escalate complex problems.

Requirements:

• Diploma or Bachelor's in Electronics, or related field.
• Proven experience in technical support (preferably electronics).
• Strong troubleshooting and problem-solving skills.
• Good communication and customer service abilities.
• Familiarity with ticketing systems and basic diagnostic tools.

Jeddah, Saudi Arabia | Posted on 05/12/2025

• Industry: Information Technology & Services
• State/Province: -

We Reimagine Everything.

We are a multinational technology consulting firm. We help companies and corporations scale their operations, achieve technology innovation, elevate their brand, and transform their business models.

We challenge the status quo, flip the script, and blur all the lines to create customized end-to-end tech solutions, from software to hardware. Our team of over 500 engineers worldwide shares a common goal: to leverage technology, creative thinking, and industry-specific expertise to help our customers become and remain high performers in their industries. We handle everything from A to Z.

Our expert engineers have contributed to 8 US patents, developed award-winning tech solutions, and served over 80 million users for more than 100 clients globally, including top US Fortune 500 companies.

We are seeking a detail-oriented and customer-focused Technical Support Specialist to provide real-time technical assistance and support to our live merchants. You will serve as the primary point of contact for merchants encountering technical issues, ensuring smooth operation of services and maintaining high customer satisfaction.

The responsibilities include:

• Providing timely and professional technical support to live merchants via phone, email, and chat.
• Troubleshooting issues related to payment processing, APIs, integration, and platform functionality.
• Guiding merchants through setup, configuration, and usage of the system.
• Monitoring system alerts and logs to proactively detect and resolve issues affecting merchants.
• Escalating complex issues to higher-level technical teams as needed and following up to ensure resolution.
• Documenting issues, resolutions, and procedures clearly and organized.
• Working closely with internal teams (engineering, product, sales) to provide feedback and suggest improvements based on merchant experiences.
• Staying updated on system changes, product updates, and new features to assist users effectively.

• Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience).
• 3+ years of experience in technical support, ideally in fintech, e-commerce, or payment systems.
• Excellent communication and problem-solving skills.
• Experience supporting B2B merchant clients or SaaS platforms.
• Knowledge of payment gateways, merchant onboarding, or financial technology solutions.

At Dar Al -Thiker Schools we strive for educational excellence and innovative practices that shape the future of our students. Located in Jeddah, our schools are recognized for its commitment to providing high-quality education in a supportive and inspiring environment.

We are looking for a IT Technical Support to join our team. The IT Technical Support is responsible for providing timely and effective on-site IT support to end-users across school campuses. The role ensures operational readiness of classroom and administrative technology through a combination of reactive troubleshooting and proactive maintenance. The IT Technical Support will support teachers, staff, and students by resolving hardware, software, and connectivity issues, while promoting safe and efficient use of school technologies. The role requires hands-on problem-solving, daily user interaction, and strong collaboration with the Technical Support Leader to uphold service standards and support excellence.

Key Responsibilities

· Responds to Support Requests

Provide first-line support for hardware, software, AV, printer, and network-related issues across assigned campus(es).

· Conducts Preventive Maintenance

Perform regular checks on classroom technology (smart boards, projectors, laptops) to reduce risk of failure during school hours.

· Supports Classroom Technology Readiness

Ensure AV systems and teacher devices are operational at the start of each day. Report recurring issues or service gaps.

· Documents and Updates Support Records

Use the IT ticketing system to log all incidents, updates, and resolutions for visibility and tracking.

· Assists with Device Setup and User Onboarding

Support the setup and configuration of new devices for staff or students, including orientation on basic use and login procedures.

· Implements IT Hygiene and Safety Practices

Promote proper handling, care, and safe use of IT equipment among school users. Report misuse or damage incidents.

· Supports Training and Awareness Campaigns

Assist in delivering user training and awareness sessions on common tools and best practices under the direction of the Technical Support Leader.

· Escalates Complex Issues

Identify when an issue exceeds standard troubleshooting and escalate appropriately within the IT support structure.

· Contributes to IT Projects and Upgrades

Participate in system deployments, classroom technology refreshes, and infrastructure upgrades as assigned.

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 0-2 years of experience in technical support, ideally in educational or multi-site environments.
• Basic understanding of networking fundamentals (Wi-Fi, IP, connectivity).
• Solid knowledge of computers, printers, AV systems, and classroom devices.
• Familiarity with helpdesk ticketing systems and incident documentation.
• Good communication and interpersonal skills
• Fluency in English and Arabic.

At Dar Al -Thiker Schools we strive for educational excellence and innovative practices that shape the future of our students. Located in Jeddah, our schools are recognized for its commitment to providing high-quality education in a supportive and inspiring environment.

We are looking for a IT Technical Support to join our team. The IT Technical Support is responsible for providing timely and effective on-site IT support to end-users across school campuses. The role ensures operational readiness of classroom and administrative technology through a combination of reactive troubleshooting and proactive maintenance. The IT Technical Support will support teachers, staff, and students by resolving hardware, software, and connectivity issues, while promoting safe and efficient use of school technologies. The role requires hands-on problem-solving, daily user interaction, and strong collaboration with the Technical Support Leader to uphold service standards and support excellence.

Key Responsibilities

· Responds to Support Requests

Provide first-line support for hardware, software, AV, printer, and network-related issues across assigned campus(es).

· Conducts Preventive Maintenance

Perform regular checks on classroom technology (smart boards, projectors, laptops) to reduce risk of failure during school hours.

· Supports Classroom Technology Readiness

Ensure AV systems and teacher devices are operational at the start of each day. Report recurring issues or service gaps.

· Documents and Updates Support Records

Use the IT ticketing system to log all incidents, updates, and resolutions for visibility and tracking.

· Assists with Device Setup and User Onboarding

Support the setup and configuration of new devices for staff or students, including orientation on basic use and login procedures.

· Implements IT Hygiene and Safety Practices

Promote proper handling, care, and safe use of IT equipment among school users. Report misuse or damage incidents.

· Supports Training and Awareness Campaigns

Assist in delivering user training and awareness sessions on common tools and best practices under the direction of the Technical Support Leader.

· Escalates Complex Issues

Identify when an issue exceeds standard troubleshooting and escalate appropriately within the IT support structure.

· Contributes to IT Projects and Upgrades

Participate in system deployments, classroom technology refreshes, and infrastructure upgrades as assigned.

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 0-2 years of experience in technical support, ideally in educational or multi-site environments.
• Basic understanding of networking fundamentals (Wi-Fi, IP, connectivity).
• Solid knowledge of computers, printers, AV systems, and classroom devices.
• Familiarity with helpdesk ticketing systems and incident documentation.
• Good communication and interpersonal skills
• Fluency in English and Arabic.

To provide proficient secretarial support to the Director of Business Development Department and to the Business Development Department (BDD) Managers to ensure that daily agenda is efficiently organized, the workflow is well-coordinated, allocated tasks are handled by the relevant staff members, and they are processed promptly.

He/she is responsible for performing a wide range of administrative support activities for the designated Department to facilitate its efficient operations. The role holder is responsible for performing general office support functions as necessary for BDD Managers in HQ & Regional Hub Offices, such as drafting, preparing, updating, and maintaining all Departmental records, reports, presentations, appointments, minutes of meeting, memos, etc. as requested by the Director of the Department & BDD Managers.

The role holder will also ensure the coordination between the staff members in HQ & Regional Hubs of the Department to ensure all policy administration tasks of the department are carried out in an efficient and timely manner.

The Business Development Department Secretary should be a highly organized, detail-oriented individual who is capable of managing multiple priorities in a fast-paced environment. He/she should exhibit a high level of discretion and confidentiality in dealing with sensitive information. The role requires a proactive approach to problem-solving with decision-making capability.

Core Responsibilities

Administrative Support

Receives, screens, responds, or redirects all inquiries to the Department including not limited to telephone calls and e-mail messages, and elicits necessary information to determine those requiring priority attention to allow for timely and accurate response/follow-up.

Monitors the status of any matters/issues brought to the attention of the Director of the Department & BDD Managers for their review, guidance, or approval.

Independently responds to and prepares letters and general correspondence of a routine nature; proofreads and edits materials to assure completeness, accuracy, and compliance with the Corporate’s standards.

Performs miscellaneous clerical functions and special projects as assigned.

Meeting Management

Circulates meeting notices and detailed agendas, along with any required documents, well in advance of the meetings to ensure that participants are thoroughly briefed on the topics to be discussed.

Schedules and coordinates appointments, meetings, and conference calls for the Director of the Department and Managers, ensuring that all participants have the necessary details such as time, date, and location. Proactively follows up with meeting participants through JIRA memos, emails, phone calls, etc., to confirm their awareness and preparedness for the upcoming meeting, including clarification of logistics like time. Takes comprehensive notes during BDD-related meetings chaired by the Director and during bi-weekly meetings chaired by the BDD Managers with their respective teams.

Prepares accurate and clear minutes of the meetings, capturing the essence of discussions, decisions made, and action items assigned.

Submits the draft minutes to the Director or the respective BDD Managers for review and approval. Makes any necessary revisions based on their feedback and distributes the final minutes to all committee members or meeting participants, and, if applicable, files them appropriately for future reference.

Ensures follow-up on action items as decided in the meetings by reminding responsible parties of their commitments and deadlines.

Secretarial Services

Performs full secretarial services to the Department, which includes typing, filing, and organization of documents & records, arrangement of missions & travels, contacts, receiving calls/visitors, etc.

Provides preliminary drafting services for the Department including Regional Hubs staff utilizing current equipment in order to create and replicate text from a draft (agreements, correspondence, powers of attorney, memoranda, reports, minutes, etc.) or notes taken ensuring that the task is promptly accomplished.

Provides logistical assistance in the planning and execution of Department tasks.

Provides general administrative and clerical support to the Director and to the BDD Managers of the Department including mailing, scanning, faxing, and copying to management.

Establishes, develops, maintains, and updates computerized and manual filing systems for the Department. Retrieves information when needed.

Handles confidential and non-routine information. Assumes responsibility for related duties as required or assigned.

Briefings and Follow-Up

Briefs BDD Managers on matters calling for immediate action.

Follows up and prepares reports regularly in respect of the implementation of Committee decisions to keep the Committee up to date on progress.

Maintains accurate records of all meetings and minutes for information and reference.

Coordinates with the CEOO regarding matters related to the Business Development Department.

Reporting

Prepares periodical updates and progress reports on all Department matters to keep the relevant staff members fully aware of all the Department/Division activities and developments.

Field of Study

Business Administration or any relevant discipline

Academic Qualifications and Relevant Experience

High School Diploma

Bachelor’s Degree

Master’s Degree

Doctorate

Experience

3 years in similar positions, with knowledge of secretarial duties and office management procedures.

Professional Certifications (as applicable)

N/A

Business Language Skills

Good command of written and spoken Arabic & English. Additional languages such as French is an added advantage.

Key Performance Indicators

Task completion rate

Timeliness in implementation of required assignments

Timeliness and accuracy of correspondence, reports, etc.

Core Competencies

Focus on Customers

Executing

Drive Results

Executing

Collaborate as One Team

Executing

Strive for Continuous Improvement

Executing

Serve and Respect All

Executing

Competency

Knowledge of Change Management Framework

Basic

Records and Document Management

Advanced

Accounting Concepts

Basic

Business Relationship Management

Basic

Office Management Skills

Advanced

Knowledge of Microsoft Office Skills

Advanced

Stakeholder Relationship Management

Advanced

Documentation Skills

Advanced

Hardware Knowledge

Basic

ICIEC Business Knowledge

Basic

ICIEC Product Knowledge

Basic

Location

Travel Needed: No

Specific Working Conditions

May be required to work extended hours if necessary.

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application, you would need the following document(s):

To participate in developing, implementing, and maintaining comprehensive business continuity and disaster recovery plans to ensure the organization's resilience in the face of disruptions. This role involves conducting risk assessments, creating response strategies, and coordinating recovery efforts to minimize operational downtime and safeguard critical business functions. The BCM Specialist will collaborate with various departments to ensure preparedness, provide training, and conduct regular testing of plans to guarantee effectiveness. The successful candidate will play a pivotal role in safeguarding the organization's assets, reputation, and overall operational stability.

Assisting in the maintenance and regular updating of BCM documentation and records.

Coordinating and facilitating BCM training and awareness programs for staff.

Supporting the preparation and execution of BCM exercises and projects.

Collaborating with related departments to ensure fulfilling the BCM requirements.

Bachelor’s degree in engineering/ business administration or related field.

Nebosh/ Osha Certificate is an addition.

Minimum 2 years of experience with a bachelor’s degree.

Experience in the development sector or international organization is preferred.

Results Orientation.

Time management.

Building Relationships

MS Office Programs

Communication Skills

Organizational Skills

Strong Analytical and Reporting Skills

If you meet the criteria and you are enthusiastic about the role, we would welcome yourapplication.Tocomplete the application you would need the following document(s):