26 Technical jobs in Jeddah

Jeddah, Saudi Arabia | Posted on 05/12/2025

• Industry: Information Technology & Services
• State/Province: -

We Reimagine Everything.

We are a multinational technology consulting firm. We help companies and corporations scale their operations, achieve technology innovation, elevate their brand, and transform their business models.

We challenge the status quo, flip the script, and blur all the lines to create customized end-to-end tech solutions, from software to hardware. Our team of over 500 engineers worldwide shares a common goal: to leverage technology, creative thinking, and industry-specific expertise to help our customers become and remain high performers in their industries. We handle everything from A to Z.

Our expert engineers have contributed to 8 US patents, developed award-winning tech solutions, and served over 80 million users for more than 100 clients globally, including top US Fortune 500 companies.

We are seeking a detail-oriented and customer-focused Technical Support Specialist to provide real-time technical assistance and support to our live merchants. You will serve as the primary point of contact for merchants encountering technical issues, ensuring smooth operation of services and maintaining high customer satisfaction.

The responsibilities include:

• Providing timely and professional technical support to live merchants via phone, email, and chat.
• Troubleshooting issues related to payment processing, APIs, integration, and platform functionality.
• Guiding merchants through setup, configuration, and usage of the system.
• Monitoring system alerts and logs to proactively detect and resolve issues affecting merchants.
• Escalating complex issues to higher-level technical teams as needed and following up to ensure resolution.
• Documenting issues, resolutions, and procedures clearly and organized.
• Working closely with internal teams (engineering, product, sales) to provide feedback and suggest improvements based on merchant experiences.
• Staying updated on system changes, product updates, and new features to assist users effectively.

• Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience).
• 3+ years of experience in technical support, ideally in fintech, e-commerce, or payment systems.
• Excellent communication and problem-solving skills.
• Experience supporting B2B merchant clients or SaaS platforms.
• Knowledge of payment gateways, merchant onboarding, or financial technology solutions.

Providing technical assistance to internal users and clients, ensuring that technical issues are resolved quickly and efficiently. The role also involves performing on-site visits to clients when needed to maintain service continuity.

• Provide technical support and troubleshoot issues related to computers, networks, and software.
• Install and maintain computer systems, printers, and other technical equipment.
• Handle technical malfunctions and offer quick and effective solutions.
• Conduct on-site visits to clients to resolve issues or provide technical support as needed.
• Document issues and actions taken to enhance service quality.

• Bachelor's degree in information technology, Computer Science, or a related field
• 3-4 years of hands-on experience in technical support or IT
• Strong ability to analyze and resolve technical issues efficiently
• Effective communication skills with users and clients across various levels
• Attention to detail and accuracy in technical work
• Ability to work under pressure and manage time effectively
• Willingness to travel and conduct field visits to clients

• Microsoft Certified (Microsoft Certificate)
• CompTIA A+

We care about both your growth and your well-being. Here’s what you can expect when you join our team:

• A team that shares knowledge openly — no gatekeeping.
• A supportive environment where you’re encouraged to be adventurous, curious, and open-minded.
• A fun, humble, and honest workplace where your voice matters.
• A real sense of family spirit — we work as a team, we grow as a team.
• Continuous feedback and growth — we don’t wait for yearly reviews to help you grow.
• 3 Work From Home days per month.
• Access to learning resources, courses, and professional development opportunities.
• Recognition programs to celebrate your wins.
• Chances to grow internally — many of our leaders started as juniors!

Each employee has a chance to see the impact of their work. You can make a real contribution to the success of the company.

Several activities are organized throughout the year, such as weekly sports sessions, team building events, monthly drinks, and much more.

A full-time position with an attractive salary package.

12 days per year, including 6 of your choice.

Play any sport with colleagues; the bill is covered.

Jeddah, Saudi Arabia | Posted on 05/12/2025

• Industry: Information Technology & Services
• State/Province: -

We Reimagine Everything.

We are a multinational technology consulting firm. We help companies and corporations scale their operations, achieve technology innovation, elevate their brand, and transform their business models.

We challenge the status quo, flip the script, and blur all the lines to create customized end-to-end tech solutions, from software to hardware. Our team of over 500 engineers worldwide shares a common goal: to leverage technology, creative thinking, and industry-specific expertise to help our customers become and remain high performers in their industries. We handle everything from A to Z.

Our expert engineers have contributed to 8 US patents, developed award-winning tech solutions, and served over 80 million users for more than 100 clients globally, including top US Fortune 500 companies.

We are seeking a detail-oriented and customer-focused Technical Support Specialist to provide real-time technical assistance and support to our live merchants. You will serve as the primary point of contact for merchants encountering technical issues, ensuring smooth operation of services and maintaining high customer satisfaction.

The responsibilities include:

• Providing timely and professional technical support to live merchants via phone, email, and chat.
• Troubleshooting issues related to payment processing, APIs, integration, and platform functionality.
• Guiding merchants through setup, configuration, and usage of the system.
• Monitoring system alerts and logs to proactively detect and resolve issues affecting merchants.
• Escalating complex issues to higher-level technical teams as needed and following up to ensure resolution.
• Documenting issues, resolutions, and procedures clearly and organized.
• Working closely with internal teams (engineering, product, sales) to provide feedback and suggest improvements based on merchant experiences.
• Staying updated on system changes, product updates, and new features to assist users effectively.

• Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience).
• 3+ years of experience in technical support, ideally in fintech, e-commerce, or payment systems.
• Excellent communication and problem-solving skills.
• Experience supporting B2B merchant clients or SaaS platforms.
• Knowledge of payment gateways, merchant onboarding, or financial technology solutions.

Join to apply for the Technical Customer Support Associate II role at Solenis

Technical customer services to handle F&B Customers, OPC System, Lubrication System, CIP System, Taski Machines Servicing

• Not Applicable

• Full-time

• Information Technology

• Chemical Manufacturing

Technical Support Specialist IT Tech Support Jobs in Jeddah

• Almada Aluminum Factory is seeking a skilled Machine Operator/Aluminum Technician in Jeddah. Candidates should have experience in operating aluminum machines such as cutting, assembling, and installation. Preference will be given to Saudi nationals. Strong attention to safety and quality standards is essential.
• A skilled chemical technician provides vital support in experimental procedures, analytical testing, and equipment maintenance in the chemical field. Responsibilities include conducting experiments, preparing chemical solutions, and applying principles of chemistry and physics to enhance operations across various industries. The role requires meticulous attention to detail and the ability to analyze and interpret results effectively.
• Skilled carpentry technician needed in Jeddah to perform installation, maintenance, and repairs. Tasks will include operating tools, interpreting blueprints, and ensuring high-quality finishes. A diploma in carpentry and at least one year of experience are required. Attention to detail and adherence to safety procedures are essential.
• A data technology technician role is offered in Jeddah, Saudi Arabia, requiring advanced technical skills to ensure efficient system operation. Responsibilities include maintaining and troubleshooting systems, providing user support, and ensuring data integrity and security. A deep understanding of modern technologies and their application in the workplace is expected.
• The Customer Service Representative for the Real Estate sector in Jeddah delivers exceptional service to clients and prospects. This role involves addressing inquiries, providing property information, and guiding clients through buying or renting. Strong communication skills and a solid understanding of customer service in real estate are essential for success.
• An IT Specialist position is available in Jeddah, Saudi Arabia, focusing on providing technical support and managing IT infrastructure. Technical support will be offered to users, and hardware and software systems will be installed and maintained. Responsibilities include managing the internal network, ensuring data integrity, and monitoring information security. Reports on system performance will be prepared, and suggestions for operational improvements will be made.
• Customer Service Representative position available in Jeddah, Saudi Arabia. Responsibilities include handling customer inquiries through phone and digital platforms, resolving issues efficiently, and coordinating with other departments to ensure excellent service.
• customer-focused Technical Support Specialist to provide real-time technical assistance and support to our . of contact for merchants encountering technical issues, ensuring.
• A position for an ELGA Services Technician is available in Jeddah, Saudi Arabia, focusing on water treatment solutions and customer service. Responsibilities include coordinating service activities, managing documentation, ensuring safety compliance, and maintaining quality standards. Extensive experience in electromechanical fields is required. The role promotes ecological transformation and adherence to HSE policies, with a focus on delivering excellent customer support within a sustainable framework.
• Job Requisition ID: Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified…
• Certified as a Top Employer , KONE is dedicated to a better world of work and exhibits this through excellent people practices. We…
• Technical Promoter and Customer Support Specialist Protection & Automation - Saudi Arabia . and Automation department as the Technical Support Specialist for protection and

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Overview

Your Role – International, Challenging And Future-Oriented! As a Technical Support Specialist of protection and automation, you should possess a combination of business and technical skills to help support Siemens Energy Automation Business transformation and growth. The supporting spirit expected in such role is the essential driving leaver for successful customer satisfaction which will reflect on the business growth.

• Technical Promoter & Customer Support
• Provide superior customer experience with each customer contact; inquiries are via phone, e-mail, and online chat.
• Logging queries, making tickets as per SIEMENS supporting tools and systems.
• Prioritize the daily workload of internal & external customer inquiries, including recognizing urgency and acting accordingly.
• Identify, redirect and / or escalate problems to appropriate resources per customer support procedures.
• Customer support job includes, replicate customer issues in online and offline tools / labs, prepare solutions and timely reply to customers for resolution of problems at customer sites, sometimes visit to customer location for defect investigation and possible resolution of problems.
• Inspection of claimed failure devices for preliminary reporting and possible adjustments or corrective actions.
• Simulation of customer claimed protection relays performance, coordination with related experts and offering corrective application and configurations.
• Processing the replacement / repair devices under warranty, Coordinate receipt of faulty device from customer to siemens, apply for re-export documents, Coordinate dispatch of faulty device back to factory, track timely receipt of replaced or repaired device from factory to customer.
• Technical Promotor activities towards end users and direct customers for expanding the homologated portfolio and introduction of new technologies.

• Bachelor's in electrical / Electronic Engineering with connection to Power System Protection & Control.
• Interest in pursuing career in Electrification and Automation Portfolio; particularly Protection and Control and IoT connectivity for Digital Transformation.
• Strong technical knowledge about protection and control applications.
• Adequate technical knowledge about protection devices from different vendors.
• Minimum 3-5 years of experience in field of protection and automation.
• High-level knowledge of SIEMENS protection and automation products, and related software’s like DIGSI 4 / 5, SICAM, IEC61850 Configurator.
• Having experience in Installation testing & Commissioning of protection relay of Siemen and other vendors.
• Thrives in customer engagement and proactively pursues new clients.
• Growth mindset, with a passion for learning
• Collaborative with an ability to cultivate relationships and networks
• Agile, technically passionate for creating solutions
• Proficiency in Microsoft Word, Excel, PowerPoint, and working knowledge of web analytics tools and strong affiliation to learn IoT technology
• Strong problem solving and analytical skills with high attention to details
• Excellent written and verbal communications skills
• Ability to adapt to change, take initiative, be resourceful and dependable
• High flexibility and availability for travelling and customer visits around the kingdom.
• Must be able to work independently and in a confidential and ethical manner

Company Description

ABSCO is a NEBB-certified firm that provides professional MEP Testing, Adjusting, and Balancing (TAB) services with over 15 years of industry experience. The company offers precision-driven TAB solutions to enhance HVAC system performance, support energy efficiency goals, and ensure full compliance with project specifications and international standards. ABSCO's team of certified specialists uses calibrated instruments and industry-approved procedures to deliver high-performance buildings. Services include MEP Testing & Commissioning (T&C), MEP Testing & Balancing (TAB), indoor air quality testing, and duct cleaning among others.

This is a contract role for a TAB Technical Engineer located on-site in Riyadh and Jeddah. The TAB Technical Engineer will be responsible for conducting MEP Testing, Adjusting, and Balancing (TAB) services. Daily tasks include utilizing calibrated instruments to perform high-precision TAB activities, evaluating HVAC system performance, ensuring energy efficiency, and maintaining full compliance with project specifications and international standards. The engineer will also handle indoor air quality testing, duct air leakage testing, and other related tasks.

Requirements:

• Should have Minimum 5 Years of experience
• Should be capable in handling Projects independently from starting to handing over stage.
• Should be aware of Standards and procedures of NEBB / AABC.
• Candidates having certifications NEBB CT/AABC CT are preferred.
• Should have strong technical background/Knowledge on TAB Report documentation.
• Job Location: Riyadh and Jeddah.

Send your CV to ,

Applications after 30th Sept will not be considered.

Company Description

ABSCO is a NEBB-certified firm that provides professional MEP Testing, Adjusting, and Balancing (TAB) services with over 15 years of industry experience. The company offers precision-driven TAB solutions to enhance HVAC system performance, support energy efficiency goals, and ensure full compliance with project specifications and international standards. ABSCO's team of certified specialists uses calibrated instruments and industry-approved procedures to deliver high-performance buildings. Services include MEP Testing & Commissioning (T&C), MEP Testing & Balancing (TAB), indoor air quality testing, and duct cleaning among others.

This is a contract role for a TAB Technical Engineer located on-site in Riyadh and Jeddah. The TAB Technical Engineer will be responsible for conducting MEP Testing, Adjusting, and Balancing (TAB) services. Daily tasks include utilizing calibrated instruments to perform high-precision TAB activities, evaluating HVAC system performance, ensuring energy efficiency, and maintaining full compliance with project specifications and international standards. The engineer will also handle indoor air quality testing, duct air leakage testing, and other related tasks.

Requirements:

• Should have Minimum 5 Years of experience
• Should be capable in handling Projects independently from starting to handing over stage.
• Should be aware of Standards and procedures of NEBB / AABC.
• Candidates having certifications NEBB CT/AABC CT are preferred.
• Should have strong technical background/Knowledge on TAB Report documentation.
• Job Location: Riyadh and Jeddah.

Send your CV to ,

Applications after 30th Sept will not be considered.