21 Technical Assistance jobs in Jeddah

Overview

Sincerus is seeking a highly skilled and motivated professional to support the delivery of THAAD Gunnery Table Training to partner nation forces overseas. This role involves managing instruction, monitoring trainee progress, and ensuring program objectives are met in alignment with organizational goals and standards.

• Support the Site Lead to ensure management objectives are met.
• Deliver instruction for specific lessons within the THAAD Gunnery Table Training program, ensuring high-quality and effective teaching.
• Monitor partner nations training progression and provide informed recommendations to the USG and partner nation on optimized training timelines.
• Design, develop, administer, and evaluate both written and practical examinations to assess trainees knowledge and proficiency.
• Ensure that all course goals and objectives are achieved in accordance with the Performance Work Statement (PWS), specifically Table VIII standards.
• Offer tailored mentoring, counseling, and performance assessments to both instructors and students to foster continuous improvement.
• Collaborate with team members to build a cohesive instructional team and develop strategies for team retention and professional growth.

• In-depth knowledge and experience with THAAD systems and Gunnery Table Training protocols.
• Proven expertise in training design, curriculum development, and performance evaluation.
• Strong analytical and communication skills to provide actionable insights and recommendations.
• Ability to mentor and support diverse teams, fostering collaboration and excellence.
• This position is ideal for a detail-oriented leader passionate about training and development within the defense sector.

• Completed U.S. Army THAAD or Patriot Battery command
• Doctors certificate of physical health with up-to-date immunizations
• Background check and secret clearance

• Instructor experience
• Upper Tier Coordinating Officer (UTCO) experience
• Air Defense Artillery Fire Control Officer (ADAFCO) experience

• Patriot Battalion (BN): An S3 or AS3
• Tactical Control Officer
• Tactical Director
• THAAD/Patriot Battery Trainer
• BN Standardizations

• Competitive Salary based on experience
• Housing and transportation paid
• Paid time off (PTO)
• Completion bonus

Worldwide assignments (Middle East, Eastern Europe, and Pacific Region)

12 months with follow on opportunity

Customer Service Officer

Madi International is seeking a dedicated and professional Customer Service Representative to join our team. In this role, you will play a key part in delivering outstanding service and support to our clients, ensuring their satisfaction and enhancing their overall experience with the brand. The ideal candidate is organized, responsive, and committed to maintaining high service standards.

• Respond to customer inquiries via phone, email, and in person in a professional and timely manner
• Process orders, returns, and service requests accurately
• Resolve customer complaints with a solution-oriented approach
• Maintain customer records and update information in the CRM system
• Provide information on products, services, and promotions
• Coordinate with internal teams to ensure customer satisfaction
• Uphold Madi International's standards of customer care and professionalism

• 0-2 years of experience in customer service or a related field
• Strong communication skills in both English and Arabic
• High school diploma or equivalent (bachelor's degree is a plus)
• Proficiency in Microsoft Office and CRM systems
• Excellent organizational and problem-solving skills
• Positive, team-oriented attitude with a strong work ethic
• Interest in the beauty and wellness industry is preferred

Entry level

Full-time

Other

Cosmetics

Get AI-powered advice on this job and more exclusive features.

We are looking for a dedicated and professional Customer Service Specialist to join our team and provide an outstanding customer experience. The ideal candidate will be responsible for handling customer inquiries, resolving issues effectively, and ensuring high levels of customer satisfaction.

• Manage customer inquiries through phone, email, whatsapp.
• Resolve complaints and provide appropriate solutions in a timely manner.
• Follow up with customers to ensure their issues are fully resolved.
• Coordinate with internal teams to improve processes and customer experience.
• Maintain accurate records of customer interactions in CRM systems.
• Provide product/service information clearly and professionally.
• Contribute to achieving customer service KPIs and targets.

Qualifications & Requirements:

• 3+ years of experience in customer service, preferably in e-commerce or retail.
• Strong communication and problem-solving skills.
• Ability to handle multiple tasks under pressure.
• Proficiency in Microsoft Office and customer service software/CRM systems.
• Fluency in both Arabic and English (written and spoken)

• Mid-Senior level

• Full-time

• Retail Florists

Referrals increase your chances of interviewing at Florose by 2x

Jiddah, Makkah, Saudi Arabia 10 hours ago

We're searching for a candidate to be the primary point of contact for our customers, providing assistance, resolving issues, and ensuring their satisfaction. Your role is crucial in maintaining positive relationships with the clients and enhancing the overall customer experience.

• Manage all activities at the branch related to servicing customers and arranging the vehicles.
• Oversee the preparation of returned vehicles.
• Ensure that all customer transactions are executed in line with corporate guidelines and any customer issues are addressed appropriately and promptly.
• Assist the Branch Manager in planning and implementing staffing schedules based on business demands and transaction levels.
• Perform other responsibilities and tasks as directed by the Regional Manager to meet department objectives.
• Coordinate with operations staff and provide support.
• Provide reports to management and log all records.

• 1-2 years of experience in customer service; car rental field is preferred.
• Proficient in using Microsoft programs.
• Excellent interpersonal and verbal communication skills.

• Entry level

• Full-time

• Sales, Customer Service, and Marketing

• Transportation, Logistics, Supply Chain and Storage, Retail Motor Vehicles, and Motor Vehicle Parts Manufacturing

The Customer Service Representative in the Real Estate industry plays a crucial role in ensuring that clients and potential buyers receive top-notch service. This position is integral to a recruitment agency specializing in Human Resources Outsourcing for real estate firms. The representative will be responsible for addressing inquiries, providing information about properties, and assisting clients throughout the buying or renting process. A successful candidate will possess strong communication skills and a solid understanding of customer service principles tailored to the real estate market.

Responsibilities:

1. Respond to customer inquiries regarding real estate listings and services through phone, email, and chat.
2. Provide detailed information about properties, including pricing, features, and availability.
3. Assist clients in understanding the real estate market and guide them in their property search.
4. Maintain accurate records of customer interactions and property details.
5. Resolve customer complaints and issues related to property transactions effectively.
6. Collaborate with real estate agents and consultants to ensure a seamless customer experience.
7. Conduct follow-ups with clients to ensure satisfaction and address any concerns.
8. Identify opportunities for enhancing customer service processes in the real estate sector.
9. Stay updated on market trends and property listings to provide informed assistance.
10. Participate in training sessions to enhance knowledge of real estate services and customer service skills.

Preferred Candidate:

1. Strong verbal and written communication skills specific to real estate terminology.
2. Ability to work efficiently in a fast-paced environment.
3. Excellent problem-solving skills and attention to detail.
4. Proficient in using real estate software and customer relationship management tools.
5. Ability to work collaboratively with real estate professionals and clients.
6. Empathetic and patient when addressing customer concerns.
7. Adaptability to changing market conditions and customer needs.
8. Previous experience in the real estate or customer service industry is a plus.
9. Fluency in both English and Arabic is highly desirable.
10. Strong organizational skills to manage multiple inquiries effectively.

Skills

• Excellent communication skills, both verbal and written, with a focus on real estate terminology.
• Proficiency in real estate software and customer service platforms.
• Strong organizational and multitasking abilities.
• Effective problem-solving and conflict resolution skills.
• Ability to work under pressure and meet tight deadlines.
• Knowledge of real estate market trends and practices.
• Fluency in English and Arabic is a significant advantage.
• Empathy and active listening skills to cater to customer needs.

Get AI-powered advice on this job and more exclusive features.

We are looking for a dedicated and professional Customer Service Specialist to join our team and provide an outstanding customer experience. The ideal candidate will be responsible for handling customer inquiries, resolving issues effectively, and ensuring high levels of customer satisfaction.

• Manage customer inquiries through phone, email, whatsapp.
• Resolve complaints and provide appropriate solutions in a timely manner.
• Follow up with customers to ensure their issues are fully resolved.
• Coordinate with internal teams to improve processes and customer experience.
• Maintain accurate records of customer interactions in CRM systems.
• Provide product/service information clearly and professionally.
• Contribute to achieving customer service KPIs and targets.

Qualifications & Requirements:

• 3+ years of experience in customer service, preferably in e-commerce or retail.
• Strong communication and problem-solving skills.
• Ability to handle multiple tasks under pressure.
• Proficiency in Microsoft Office and customer service software/CRM systems.
• Fluency in both Arabic and English (written and spoken)

• Mid-Senior level

• Full-time

• Retail Florists

Referrals increase your chances of interviewing at Florose by 2x

Jiddah, Makkah, Saudi Arabia 10 hours ago

Madi International is seeking a dedicated and professional Customer Service Representative to join our team. In this role, you will play a key part in delivering outstanding service and support to our clients, ensuring their satisfaction and enhancing their overall experience with the brand. The ideal candidate is organized, responsive, and committed to maintaining high service standards.

• Respond to customer inquiries via phone, email, and in person in a professional and timely manner
• Process orders, returns, and service requests accurately
• Resolve customer complaints with a solution-oriented approach
• Maintain customer records and update information in the CRM system
• Provide information on products, services, and promotions
• Coordinate with internal teams to ensure customer satisfaction
• Uphold Madi International's standards of customer care and professionalism

• 0-2 years of experience in customer service or a related field
• Strong communication skills in both English and Arabic
• High school diploma or equivalent (bachelor's degree is a plus)
• Proficiency in Microsoft Office and CRM systems
• Excellent organizational and problem-solving skills
• Positive, team-oriented attitude with a strong work ethic
• Interest in the beauty and wellness industry is preferred

Entry level

Full-time

Other

Cosmetics

We're searching for a candidate to be the primary point of contact for our customers, providing assistance, resolving issues, and ensuring their satisfaction. Your role is crucial in maintaining positive relationships with the clients and enhancing the overall customer experience.

• Manage all activities at the branch related to servicing customers and arranging the vehicles.
• Oversee the preparation of returned vehicles.
• Ensure that all customer transactions are executed in line with corporate guidelines and any customer issues are addressed appropriately and promptly.
• Assist the Branch Manager in planning and implementing staffing schedules based on business demands and transaction levels.
• Perform other responsibilities and tasks as directed by the Regional Manager to meet department objectives.
• Coordinate with operations staff and provide support.
• Provide reports to management and log all records.

• 1-2 years of experience in customer service; car rental field is preferred.
• Proficient in using Microsoft programs.
• Excellent interpersonal and verbal communication skills.

• Entry level

• Full-time

• Sales, Customer Service, and Marketing

• Transportation, Logistics, Supply Chain and Storage, Retail Motor Vehicles, and Motor Vehicle Parts Manufacturing

The Customer Service Representative in the Real Estate industry plays a crucial role in ensuring that clients and potential buyers receive top-notch service. This position is integral to a recruitment agency specializing in Human Resources Outsourcing for real estate firms. The representative will be responsible for addressing inquiries, providing information about properties, and assisting clients throughout the buying or renting process. A successful candidate will possess strong communication skills and a solid understanding of customer service principles tailored to the real estate market.

Responsibilities:

1. Respond to customer inquiries regarding real estate listings and services through phone, email, and chat.
2. Provide detailed information about properties, including pricing, features, and availability.
3. Assist clients in understanding the real estate market and guide them in their property search.
4. Maintain accurate records of customer interactions and property details.
5. Resolve customer complaints and issues related to property transactions effectively.
6. Collaborate with real estate agents and consultants to ensure a seamless customer experience.
7. Conduct follow-ups with clients to ensure satisfaction and address any concerns.
8. Identify opportunities for enhancing customer service processes in the real estate sector.
9. Stay updated on market trends and property listings to provide informed assistance.
10. Participate in training sessions to enhance knowledge of real estate services and customer service skills.

Preferred Candidate:

1. Strong verbal and written communication skills specific to real estate terminology.
2. Ability to work efficiently in a fast-paced environment.
3. Excellent problem-solving skills and attention to detail.
4. Proficient in using real estate software and customer relationship management tools.
5. Ability to work collaboratively with real estate professionals and clients.
6. Empathetic and patient when addressing customer concerns.
7. Adaptability to changing market conditions and customer needs.
8. Previous experience in the real estate or customer service industry is a plus.
9. Fluency in both English and Arabic is highly desirable.
10. Strong organizational skills to manage multiple inquiries effectively.

Skills

• Excellent communication skills, both verbal and written, with a focus on real estate terminology.
• Proficiency in real estate software and customer service platforms.
• Strong organizational and multitasking abilities.
• Effective problem-solving and conflict resolution skills.
• Ability to work under pressure and meet tight deadlines.
• Knowledge of real estate market trends and practices.
• Fluency in English and Arabic is a significant advantage.
• Empathy and active listening skills to cater to customer needs.