19 Sales Support jobs in Jeddah

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Have you ever imagined being part of one of the biggest food companies in the world?

At Nourish Life, our commitment extends beyond food production to projects, initiatives, and causes we embrace. To deliver quality products, we have a dedicated team focused on innovation every day. We employ over 100,000 people worldwide, forming a large, globally-minded team that also values local needs.

Each team member is vital to making BRF one of the largest food companies globally. We are guided by core values: ethics in all actions, transparency in our value chain, and innovation, which are non-negotiable for us.

Join us and be part of this food giant!

BRF promotes an inclusive and diverse culture. We consider persons with disabilities for all our opportunities.

• Record Minutes of the Meeting and follow up on Action Plans
• Manage and analyze data
• Support Route Management
• Monitor GTM Metrics
• Assess data sets, identify patterns, and suggest improvements
• Develop and distribute KPI/Scorecard reports weekly, monthly, and annually
• Identify opportunities for process improvements and ensure timely execution
• Apply strong problem-solving skills to develop action plans for deviations
• Prioritize tasks, manage time effectively, escalate issues appropriately, and maintain confidentiality

• Bachelor’s degree in Business or related fields
• Advanced proficiency in Microsoft Office (Excel and PowerPoint)

Stay tuned on our website to learn about all available job opportunities!

Have you ever imagined being part of one of the biggest food companies in the world?

Nourish life is our commitment. This extends beyond food production to include projects, initiatives, and causes we embrace. To deliver quality products, we have a dedicated team focused on innovation every day. We employ over 100,000 people worldwide, forming a large team with a global vision that also respects local needs.

Each member is vital in making BRF one of the largest food companies globally. Our guiding values—ethics, transparency, and innovation—are non-negotiable.

Join us and be part of this food giant!

BRF values and promotes an inclusive and diverse culture. We consider persons with disabilities for all our opportunities.

• Sales Support
• Record Minutes of Meetings and follow up on Action Plans
• Data Management and Analysis
• Route Management Support
• Monitoring of GTM Metrics
• Assess data sets and identify patterns and opportunities for improvement
• Monitor KPI / Scorecard Development and Distribution, maintaining Weekly/Monthly/Annual Reports
• Identify opportunities for management process improvements and ensure processes are executed as scheduled
• Apply strong problem-solving skills to develop action plans to address deviations
• Prioritize tasks, manage time effectively, escalate issues appropriately, and maintain confidentiality

• Bachelor’s degree in Business or related fields
• Advanced proficiency in Microsoft Office (Excel and PowerPoint)

Stay tuned on our website to learn about all the job opportunities we have!

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Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

Job Title: Sales Performance & Support Coordinator

Reporting to: Director of Sales

About Us

Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration—values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.

The Role

As Sales Performance & Support Coordinator, you will serve as the Opera Sales & Events System Key Operator, ensuring flawless data management, system efficiency, and administrative coordination. Your role bridges technical expertise and operational support, empowering the Sales team to focus on strategic client development while maintaining compliance, accuracy, and brand standards.

Key Areas of Responsibilities

Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As Sales Performance & Support Coordinator, you will need to:

• Act as system Key Operator; ensure 100% compliance with data entry protocols and audit-ready customer databases.
• Conduct weekly account/booking audits, resolving discrepancies within 24 hours.
• Generate daily/weekly/monthly reports (e.g., pipeline analysis, conversion rates) to guide sales strategies.
• Training & Support:
• Train sales teams on Opera Sales & Events, achieving 95% competency in system usage.
• Collaborate with software vendors to troubleshoot issues and implement updates.

2. Administrative Excellence & Operational Support

• Workflow Coordination :
• Manage purchase orders, supply inventory, and departmental expenses, reducing procurement delays by 20%.
• Organize travel, meetings, and webinars for the Sales team, ensuring 100% logistical accuracy.
• Client & Internal Communication :
• Draft proposals, contracts, and correspondence with 0% error rate in grammar/brand alignment.
• Provide phone/email coverage, maintaining a 90%+ satisfaction score in responsiveness.
• Analytical Support:
• Analyze booking trends and customer data to identify upsell opportunities, contributing to a 10% YOY revenue lift.
• Assist in budget preparation and expense tracking, ensuring adherence to financial targets.
• Compliance & Reporting:
• Align sales practices with brand standards and regional regulations, passing 100% of internal audits.

Key Qualifications

Education and Experience :

• College/University degree in Business Administration, Hospitality, or related field.
• 2+ years in sales support, data management, or administrative roles (hospitality industry preferred).
• Certification in Opera Sales & Events or similar CRM systems is a plus.

Core Competencies / Technical & Soft Skills :

Technical Skills:

• Advanced proficiency in Opera Sales & Events, Microsoft Office (Excel, PowerPoint, Teams), and virtual collaboration tools.
• Basic knowledge of budgeting software and CRM analytics.

Core Competencies:

• Data Integrity: Expertise in database management, reporting, and system optimization.
• Project Coordination: Ability to prioritize tasks, meet deadlines, and manage multiple stakeholders.

Soft Skills:

• Customer Service: Professional phone/email etiquette with fluency in English; Arabic proficiency is a plus.
• Adaptability: Thrives under pressure, resolves conflicts proactively, and maintains a solutions-focused mindset.

In Return, What We Offer

• Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.

• Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.

• Health Insurance coverage whilst in service.

• A supportive and inclusive work environment that values diversity and collaboration.

• Employee Recognition Programmes.

• Daily meals on duty and uniform dry-cleaning services.

• Year-round events of social, wellness programs, charity drives, and sports activities.

Accessibility and Adjustments

We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.

Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.

• Seniority level Not Applicable

• Employment type Full-time

• Job function Other
• Industries Hospitality

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Get notified about new Sales Support Coordinator jobs in Jeddah, Makkah, Saudi Arabia .

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JOB RESPONSIBILITIES:

• Manage sales and operations, including P&L responsibility.
• Achieve targets and set KPIs; follow up on ongoing construction projects.
• Oversee daily operations to ensure efficiency and effectiveness.
• Implement and maintain operational standards and procedures.
• Forecast requirements, prepare annual budgets, schedule expenditures, analyze variances, and initiate corrective actions to meet sales and financial goals.
• Develop annual sales projections, analyze trends, recommend pricing strategies, and monitor costs, competition, supply, and demand to determine profit plans.
• Foster a positive and productive work environment aligned with brand values and culture.
• Coordinate with related departments such as HR, logistics, construction, and VM for daily regional operations.

QUALIFICATIONS:

• Bachelor’s Degree or higher in Business Administration or related field.
• Minimum of 5 years of experience in retail operations management.
• Proven track record in managing operations, P&L, and team leadership.
• Result-oriented, proactive, mature, and high integrity.
• Strong proficiency in English and Arabic preferred.
• Willing to travel.

• Mid-Senior level

• Full-time

• Retail, Apparel, and Fashion industries

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JOB PURPOSE :

Customer Service is a key function in the OTD department and represents one of the organization's faces to its customers. The Customer Service Supervisor plays a crucial role in impacting overall customer satisfaction. This role requires multitasking, meeting tight deadlines, and succeeding both independently and as part of a team.

As a Customer Service Supervisor, you will oversee a team of approximately 6–10 people. Your responsibilities include planning, directing, and coordinating Customer Service activities at your location, with significant coordination with internal and external stakeholders. The role involves developing the department and the business by implementing local and international policies, strategies, and goals. You will develop and implement best practices and improvement initiatives to enhance customer experience and foster a culture of continuous improvement within your region, ensuring organizational objectives are met.

KEY RESPONSIBILITIES :

• Set clear objectives and actively monitor team performance, fostering engagement and teamwork.
• Track and improve customer service KPIs, developing action plans to exceed targets.
• Oversee CSR activities, including customer communications, order status, product availability, and financial close processes.
• Ensure clear and professional communication with internal teams and customers.
• Maintain compliance with internal procedures while enhancing customer experience.
• Act as a liaison between customers, sales managers, and internal stakeholders, ensuring quick responses.
• Monitor daily order activity and coordinate with logistics to resolve delivery issues.
• Provide exceptional customer service, managing difficult customers when necessary.
• Expertly use SAP and understand its impact on other systems.
• Innovate solutions based on product, customer, and market knowledge.
• Manage and resolve customer complaints in a timely manner.
• Provide pricing, availability, and scheduling information within established guidelines.
• Support master data accuracy and manage pricing roles as needed.
• Ensure audit requests are satisfied during the annual financial audit process.
• Support customer service representatives and back them up when necessary.
• Demonstrate problem-solving skills and adaptability in a dynamic environment.
• Have a solid understanding of INCOTERMS, payment terms, and banking documentation.
• Be familiar with month-end processes, credit/debit processes, and other financial aspects.

QUALIFICATIONS, EXPERIENCE, & SKILLS :

Minimum Qualification and Experience :

• University degree.
• 5+ years of experience in a reputable organization in related roles.
• Exposure to customer service roles is preferred.

Job Specific Skills :

• Excellent communication and problem-solving skills.
• Ability to work under pressure.
• Skills in MS reporting tools like Excel, PowerPoint, etc.

We’re committed to our people, customers, and communities. With approximately 6,500 employees across six continents, our diversity, vertical integration, and operational expertise position Tronox as a leading titanium dioxide producer worldwide. We embrace and celebrate the unique character and culture of every location, from Australia to Europe, South Africa, and beyond. We bring passion and dedication to every place we operate, every day.

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Direct message the job poster from My Clinic KSA

Join My Clinic, the leading multispecialty outpatient care provider in Saudi Arabia, where our mission to help people live longer, healthier, and happier lives drives everything we do. Since 2017, we've been at the forefront of healthcare, combining innovation with a deep commitment to care, collaboration, ambition, and responsibility. As we continue to grow and reach new heights, we're looking for passionate individuals who share our vision and values.

Job Summery:

Implementing patient-centered strategies, collecting and analyzing feedback, and collaborating with multidisciplinary teams to optimize the patient journey. Overseeing complaint resolution, advocating for patients, and leading initiatives to enhance communication through digital platforms.

Primary Responsibilities:

• Submitting periodic progress reports on the strategic plans and operations of the Patient Experience Unit.
• Handling all aspects of a patient’s experience, both concerning their treatment and their overall stay My Clinic’s facility.
• Collaborating with cross-functional teams to map the patient journey from admission to discharge, identifying touchpoints for improvement. Implementing changes to streamline processes and reduce potential points of frustration.
• Communicating with patients to determine their needs and identify a path toward treatment and progress.
• Empathizing with patient concerns on their path toward recovery, helping them take steps to replace anxiety with peace of mind.
• Resolving patient complaints and concerns, working with relevant departments to address issues promptly, implementing a structured feedback loop to capture patient insights and drive continuous improvement.
• Corresponding with care providers (Physicians, Nurses, …etc.) to familiarize them with individual patient needs and preferences.
• Implementing patient-focused programs in a healthcare environment.
• Supervising training programs for healthcare staff to enhance their interpersonal skills, communication, and patient engagement abilities, providing ongoing education on best practices in patient-centered care.
• Generating and delivering reports on patient progress, setbacks, and overall status.
• Performing other professional duties as assigned.

Education / Professional Qualifications:

• Education Degree: Bachelor’s degree in a health-related field, such as nursing, health care administration or public health, or any related field.
• Years of Experience: 3 to 5 years of experience within a related field.
• Professional Certification: CPXP.

Experts & Skills:

• Excellent Command of oral and written English & Arabic.
• Proficient with Microsoft Office Suite or related software.
• Excellent verbal and written communication skills to effectively interact with patients, their families, and healthcare staff.
• Strong empathy and compassion to understand and address the emotional needs of patients and their families.
• Proficiency in conflict resolution to address patient concerns and complaints in a fair and effective manner.
• Excellent problem-solving skills and the ability to strategize and devise solutions.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Hospitals and Health Care

Referrals increase your chances of interviewing at My Clinic KSA by 2x

Jeddah, Makkah, Saudi Arabia 12 hours ago

Jeddah, Makkah, Saudi Arabia 10 hours ago

Jeddah, Makkah, Saudi Arabia 15 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

JOB PURPOSE :

Customer Service is a key function in the OTD department and represents one of the organization's faces to its customers. The Customer Service Supervisor plays a crucial role in impacting overall customer satisfaction. This role requires multitasking, meeting tight deadlines, and succeeding both independently and as part of a team.

As a Customer Service Supervisor, you will oversee a team of approximately 6-10 people. Your responsibilities include planning, directing, and coordinating Customer Service activities at your location, with significant coordination with internal and external stakeholders. The role involves developing the department and the business by implementing local and international policies, strategies, and goals. You will develop and implement best practices and improvement initiatives to enhance customer experience and foster a culture of continuous improvement within your region, ensuring organizational objectives are met.

KEY RESPONSIBILITIES :

• Set clear objectives and actively monitor team performance, fostering engagement and teamwork.
• Track and improve customer service KPIs, developing action plans to exceed targets.
• Oversee CSR activities, including customer communications, order status, product availability, and financial close processes.
• Ensure clear and professional communication with internal teams and customers.
• Maintain compliance with internal procedures while enhancing customer experience.
• Act as a liaison between customers, sales managers, and internal stakeholders, ensuring quick responses.
• Monitor daily order activity and coordinate with logistics to resolve delivery issues.
• Provide exceptional customer service, managing difficult customers when necessary.
• Expertly use SAP and understand its impact on other systems.
• Innovate solutions based on product, customer, and market knowledge.
• Manage and resolve customer complaints in a timely manner.
• Provide pricing, availability, and scheduling information within established guidelines.
• Support master data accuracy and manage pricing roles as needed.
• Ensure audit requests are satisfied during the annual financial audit process.
• Support customer service representatives and back them up when necessary.
• Demonstrate problem-solving skills and adaptability in a dynamic environment.
• Have a solid understanding of INCOTERMS, payment terms, and banking documentation.
• Be familiar with month-end processes, credit/debit processes, and other financial aspects.

QUALIFICATIONS, EXPERIENCE, & SKILLS :

Minimum Qualification and Experience :

• University degree.
• 5+ years of experience in a reputable organization in related roles.
• Exposure to customer service roles is preferred.

Job Specific Skills :

• Excellent communication and problem-solving skills.
• Ability to work under pressure.
• Skills in MS reporting tools like Excel, PowerPoint, etc.

We're committed to our people, customers, and communities. With approximately 6,500 employees across six continents, our diversity, vertical integration, and operational expertise position Tronox as a leading titanium dioxide producer worldwide. We embrace and celebrate the unique character and culture of every location, from Australia to Europe, South Africa, and beyond. We bring passion and dedication to every place we operate, every day.