22 Retail jobs in Mecca

Job ID: 2995147 | Souq.com for E-Commerce LLC

Amazon Egypt is looking for a smart, enthusiastic, hard-working and creative Vendor Manager to join our Leisure business in Egypt.

The Vendor Manager will be responsible for developing and owning the strategy for some of our top vendor relationships. Within this role, the individual will have the opportunity establish and maintain strong vendor partnerships, manage category profitability, and identify means to improve the customer experience. We are seeking a business leader with a broad skill-set which demonstrates analytical prowess, excellent business judgment, strong vendor management and negotiations skills, deep curiosity to uncover how things work, and a passion for creating a world class shopping experience for our customers. You will work with vendors of all sizes and must have the leadership presence and communication skills to represent Amazon at all levels of these organizations. Experience in business analytics, strategic thinking, negotiations and operations are required.

- 3+ years of with Excel experience
- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
- Bachelor's degree, or 3+ years of professional or military experience
- Experience with financial analysis and P&L ownership

- Experience managing large data sets and utilizing to drive performance and process improvements
- Experience in vendor negotiations, pricing and promotion, inventory management, and product development

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

CONTEXT AND PURPOSE OF THE ROLE

Giorgio Armani has recently established its branch in the Middle East, headquartered in Dubai, transitioning from a wholesale model to a fully integrated direct retail operation across Saudi Arabia, Bahrain, and Qatar. In this context of transformation and expansion, we are seeking a Retail Manager KSA to lead and oversee the retail operations within the Kingdom of Saudi Arabia.

The Retail Manager will act as a key business partner to the Middle East Head of Retail and will collaborate closely with various corporate functions based at the Group Headquarters in Italy. The role will ensure the proper implementation of corporate guidelines, processes, and culture within the KSA market, while maintaining the flexibility to address specific local market needs.

This leadership role encompasses full accountability for the commercial performance, client experience, brand positioning, and operational excellence across all Giorgio Armani Group brands in Saudi Arabia: Giorgio Armani, Emporio Armani, Armani Exchange, Emporio Armani Junior.

KEY RESPONSIBILITIES

Commercial Performance & Business Development

• Lead all retail activities across KSA, ensuring alignment with corporate commercial objectives and regional growth strategies.
• Develop seasonal business plans and localized commercial strategies to achieve sales, profitability, and market share targets.
• Analyze store performance through KPIs (sales, conversion rate, UPT, ATV, transactions, CRM performance) and implement corrective actions as required.
• Conduct weekly performance reviews with Store Managers and coordinate closely with the Middle East Retail Director to optimize business performance.

Client Experience & Brand Standards

• Guarantee excellence in client service and customer journey across all stores, fully aligned with Giorgio Armani’s luxury positioning.
• Act as a brand ambassador, ensuring the highest standards in clienteling, after-sales care, and customer loyalty initiatives.
• Partner with the Client Engagement and Training teams to roll out corporate service programs and drive continuous improvement.

Leadership & People Development

• Lead, coach, and develop Store Managers and their teams to foster a culture of high performance, accountability, and service excellence.
• Collaborate with HR on workforce planning, recruitment, succession planning, and career development.
• Conduct regular store visits to ensure alignment on corporate expectations, identify talent, and address operational challenges proactively.
• Manage performance evaluations, provide developmental feedback, and address disciplinary matters as needed.

Operational Excellence

• Ensure full compliance with company policies, retail operating standards, stock management, visual merchandising, and health & safety guidelines.
• Monitor store operating expenses, optimize cost structures, and support financial planning processes.
• Safeguard the integrity of store operations while ensuring alignment with regional and corporate directives.

Stakeholder Collaboration

• Serve as a key liaison between HQ functions (Retail, Client Engagement, Buying, Merchandising, Training, HR, Finance, IT) and the local retail teams.
• Adapt and implement global processes, ensuring timely local execution and consistency across the network.
• Ensure open and transparent communication with internal and external stakeholders.

PROFILE REQUIREMENTS

• Minimum 5–7 years of experience in multi-store retail management, preferably within luxury fashion or high-end retail. KSA and GCC market experience highly preferred.
• Proven commercial acumen with a strong track record in delivering business results.
• Strong leadership, coaching, and people development capabilities.
• Solid understanding of clienteling principles, service excellence, and luxury customer expectations.
• Culturally sensitive with the ability to operate in a multinational environment.
• Fluent in Arabic & English
• University degree in Business, Retail Management, or a related field is a plus.

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.

Job Summary:

To manage the financial operations of the retail business. This role is critical in overseeing financial planning, investment analysis, compliance, and reporting for property acquisitions, developments, and portfolio management.

Key Duties & Responsibilities:

Financial Management:

• Oversee all accounting operations, including general ledger, accounts payable, accounts receivable, and payroll.

• Financial Reporting:

• Prepare and analyze monthly, quarterly, and annual financial statements, ensuring accuracy and compliance with relevant accounting standards and regulations specific to the retail industry.

Budgeting and Forecasting:

• Develop and manage the company's budget, providing regular variance analysis and forecasting future financial performance. This includes retail-level budgets and consolidated company financials.

• Cash Flow Management:

• Monitor and manage cash flow, ensuring sufficient liquidity to meet obligations and optimize financial health of the company and its properties.

Compliance:

• Ensure compliance with all relevant financial regulations, including tax laws and retail -specific reporting requirements. This includes coordinating with external auditors and regulatory bodies.

• Internal Controls:

• Develop and implement robust internal control systems to safeguard company assets and ensure the integrity of financial data.

Strategic Financial Planning:

• Contribute to strategic financial planning, providing insights and recommendations to support business growth and profitability within the retail market. This includes evaluating potential investments, acquisitions, and development projects.

• Understand and address the unique financial aspects of retail , such as load factor, profitability, cost per seat, revenue per seat and net profit margin

Team Leadership:

• Supervise and mentor the finance team, fostering a culture of collaboration and professional development.

• Stakeholder Communication:

• Effectively communicate financial information to various stakeholders, including senior management, investors, and other relevant parties.

Skills

Job Specifications

Minimum Job Qualifications Requirement (Academic, training, languages, etc.)

• Bachelor's degree in Accounting, Finance, or a related field.
• ACCA, CA, CPA or CMA certification preferred.
• Experience of working in a large retailcompany in a similar role is mandatory

Minimum Work Experience:

·5-10 years of experience in related field, preferably within GCC

Skills & Specifications

• Proven experience in financial management and accounting, particularly within the retail industry.
• Strong knowledge of financial regulations, accounting standards (GAAP or IFRS), and tax laws relevant to retail.
• Excellent analytical, communication, and leadership skills.
• Proficiency in financial software and reporting systems.
• Experience with retail -specific accounting software (e.g., Yardi, MRI) is a plus.

Job Summary:

To manage the financial operations of the retail business. This role is critical in overseeing financial planning, investment analysis, compliance, and reporting for property acquisitions, developments, and portfolio management.

Key Duties & Responsibilities:

Financial Management:

• Oversee all accounting operations, including general ledger, accounts payable, accounts receivable, and payroll.

• Financial Reporting:

• Prepare and analyze monthly, quarterly, and annual financial statements, ensuring accuracy and compliance with relevant accounting standards and regulations specific to the retail industry.

Budgeting and Forecasting:

• Develop and manage the company's budget, providing regular variance analysis and forecasting future financial performance. This includes retail-level budgets and consolidated company financials.

• Cash Flow Management:

• Monitor and manage cash flow, ensuring sufficient liquidity to meet obligations and optimize financial health of the company and its properties.

Compliance:

• Ensure compliance with all relevant financial regulations, including tax laws and retail -specific reporting requirements. This includes coordinating with external auditors and regulatory bodies.

• Internal Controls:

• Develop and implement robust internal control systems to safeguard company assets and ensure the integrity of financial data.

Strategic Financial Planning:

• Contribute to strategic financial planning, providing insights and recommendations to support business growth and profitability within the retail market. This includes evaluating potential investments, acquisitions, and development projects.

• Understand and address the unique financial aspects of retail , such as load factor, profitability, cost per seat, revenue per seat and net profit margin

Team Leadership:

• Supervise and mentor the finance team, fostering a culture of collaboration and professional development.

• Stakeholder Communication:

• Effectively communicate financial information to various stakeholders, including senior management, investors, and other relevant parties.

Skills

Job Specifications

Minimum Job Qualifications Requirement (Academic, training, languages, etc.)

• Bachelor's degree in Accounting, Finance, or a related field.
• ACCA, CA, CPA or CMA certification preferred.
• Experience of working in a large retailcompany in a similar role is mandatory

Minimum Work Experience:

·5-10 years of experience in related field, preferably within GCC

Skills & Specifications

• Proven experience in financial management and accounting, particularly within the retail industry.
• Strong knowledge of financial regulations, accounting standards (GAAP or IFRS), and tax laws relevant to retail.
• Excellent analytical, communication, and leadership skills.
• Proficiency in financial software and reporting systems.
• Experience with retail -specific accounting software (e.g., Yardi, MRI) is a plus.

The Retail Supervisor West is responsible for the people, standards, customer experience, financial and operational management of stores within the assigned area. The Retail Supervisor will support, coach, and develop the teams to translate the retail plans into tangible actions that enable store managers and store teams to reach and exceed targets.

KEY ACCOUNTABILITIES

1. Responsible for delivery of all pre agreed sales and KPI performance targets through monitoring, identifying opportunities and implementing appropriate actions.
2. Ensure the delivery of exceptional retail and operational standards throughout Sephora stores in allocated area of responsibility whilst ensuring delivery of best-in-class customer service across all stores.
3. To ensure compliance in all areas of operational activity and drive sales and profitability through the performance, development and coaching of Store Managers, store teams whilst managing within SME Business plan.
4. Provides leadership, support and direction to the store teams that reflects vision and strategic direction of SME.

Performance, Productivity & Results Management:

1. Leads teams, translating area performance objectives into store sales and KPI targets.
2. Monitor, report on performance KPIs and identify areas/store/leadership improvements.
3. Monitor store productivity to stay within agreed budgets and coach store managers to drive the right balance quality vs quantity when planning store schedules.
4. Customer and frontline obsession, lead by example, live customer and team by being present in stores four days a week.
5. Build the Beauty Playground of the Future – through Love (services), Loyalty (Sephora Card) and Differentiation (Offer).
6. Implement agreed Sephora Retail priorities and drive commercial success.
7. Develop team, recruit, and identify talent with focus to scale up and prepare potential Sephoraians for the next step of career ladder.
8. Embraces OMNI retailing, implements agreed measures of success, drives culture change in teams.

Management of Store Operations: Retail Operations:

1. Back of house organization, compliant with all SEPHORA policies and procedures.
2. Monitor stock levels on all inventory items. Conduct inventories on a timely basis/maintain updated inventory records and conduct (semi)annual stock take.
3. Responsible for the measurement and effectiveness of all processes. Provides timely, accurate and complete reports on the operating condition of the organization.
4. Recruit and develop exceptional people.
5. Optimize and oversee operations to ensure productivity and efficiency.
6. Ensure compliance with company’s policies and operational guidelines.

Store Merchandising and Standards:

1. Ensure that SEPHORA’s merchandising concepts are set up and always maintained.
2. Store standards of cleanliness and security are maintained.
3. Ensure key product launches and initiatives are fully supported.

Customer and People:

1. Define, build, and follow up on people development plans in partnership with training and education.
2. Maintain both fulfillment of leadership roles and general headcount through active succession planning and recruitment and follow the right process.
3. Lead by example in driving service culture, instore observations to monitor customer service levels and monitoring of customer service reports.
4. Gain awareness of market/customer trends in the retail industry and monitor what local competitors are doing, communicate back to Offer and Marketing Team where appropriate.

KPIs and deliverables:

1. Exceed monthly sales turnover vs agreed budget.
2. Meet pre agreed KPIs of conversion, ATV, UPT and Sephora Collection.
3. Customer measures, lead them to exceed CRM recruitment targets, CRM contribution and App sign ups.
4. Improve store productivity and efficiency through implementing use of Rotageek and back-office modelling.
5. Shrinkage and the level of stock by store, meet company Audit results >85%.
6. Deliver agreed company measures in both Happy App and LOvemeter >80%.
7. Exceed agreed annual company employee satisfaction target.
8. Define, build, and follow up on people development plans in partnership with training and education.

Brand and Culture:

1. Develop, create, and maintain a strong customer obsessed, brand focused environment for all frontline in everything that they do.
2. Together with senior leaders, continue to create a structured, analytical, commercially focused, engaging services culture.
3. Support in the roll out of relevant retail projects.
4. Gatekeeper of retail communications and data to area and store teams.

SKILLS AND EXPERIENCE

1. Knowledge and experience in sales, service and commercial KPI environments focusing on, but not restricted to, conversion and average basket.
2. You have experience in Leadership & management skills.
3. You have Commercial background and Saudi market awareness.
4. Comprehensive beauty Industry knowledge, up to date on trends and latest products.
5. Competent in Microsoft office, you have knowledge in PowerPoint & Excel.
6. You have Excellent communication skills.
7. You are Flexible, adaptable & creative.
8. You have a Minimum of 4-6 years’ experience in sales, operations and/or services within the beauty/retail industry.

PERSONALITY

1. High achievement drive, ability, and desire to drive change, team player and confident to work alone.
2. Embraces change, seizes opportunities, leads from the front.
3. High level of energy, enthusiasm, and motivation.
4. You fully understand the business needs and adapt to all requirements of a fast-paced environment.
5. You can collaborate, connect, and build relationships with store teams, Area Managers and different support teams within Sephora Middle East HQ.

We are seeking a motivated and detail-oriented individual to join our team as a Retail Assistant with Administrative Responsibilities. This role involves providing excellent customer service on the retail floor, stocking merchandise, and maintaining overall appearance while supporting store operations with back-office administrative tasks across all relevant departments. The Retail Assistant will act as the main representative of the Art Jameel Shop at Hayy Jameel in KSA.

Retail Duties

• Greet and assist customers with inquiries, product selection, and purchases
• Maintain the appearance and organisation of the store, including stock levels and merchandising
• Process transactions using POS systems, handle cash and card payments
• Assist with stock replenishment, pricing, tagging, and inventory checks
• Support promotional and seasonal display setups
• Address customer complaints or escalate issues to management as needed
• Oversee and handle Art Jameel Shop pop-ups in KSA
• Work closely with the communications team for social media posting and overall shop offering promotion
• Be always on the lookout for new suppliers, designers and artists to stock at the shop

Administrative Duties

• Handle daily administrative tasks such as filing, data entry, and updating sales or inventory records
• Participate in stocktaking and inventory management
• Manage incoming calls, emails, and customer queries
• Schedule appointments, deliveries, or team meetings when required
• Maintain accurate documentation and compliance with company policies
• Support the Global Retail Manager with ordering stock and liaising with suppliers

Requirements

• Previous experience in a retail or customer-facing environment preferred
• Basic administrative experience is an advantage
• Strong communication and interpersonal skills, good organisational and multitasking abilities
• Competent in using Microsoft Office (Excel, Word, Google Drive) and POS systems (Shopify)
• Ability to work in a fast-paced environment and adapt to changing priorities
• Arabic and English proficiency

Conditions of Work

• This is a full-time position based in Jeddah, KSA
• 8 hour-shift with 2 days off
• Weekend and evening work according to workload is also required

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

Our Luxury Tech Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming.

• Build and maintain guest experience standards in order to build strong loyalty
• Address customers' queries about products, prices, availability, product uses, and services
• Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers' expectations
• Advise customers on product ranges best suited to their needs
• Demonstrate usage and benefits of various brands and products
• Generate sales, while achieving line and sales targets, using make-up knowledge
• Sell-out target tracking at store level
• Generate daily sales reports
• Participate in achieving incentives
• Track post-launch sales at store level
• Ensure merchandising levels in the store are met as per the brand guidelines
• Ensure in-store stock replenishment in the appropriate shelves/counters, at appropriate times
• Report stock shortages using the stock order form
• Ensure stock receipt as per set procedures

What you'll need to succeed

• Minimum 2 years’ experience in retail preferably in Luxury Technology.
• Intermediate/Advanced English Language

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

The candidate will be responsible to execute all assigned retail brand marketing projects for SSS within KSA. In detail this means he/she will drive all retail brand marketing executions in SSS stores according to the Concept Map & OMNI. It is vital to be able to execute to the highest level of retail marketing, driving suppliers to deliver on time within assigned budget, and meet the SSS expectations on quality, making sure that all seasonal initiatives are being told in the best possible way. The candidate will be key point of contact within the retail marketing/ Category/ Operation/ IMC teams and require strong communication skills.

He/She will report to the Retail Brand Marketing Manager.

Core Responsibilities

RETAIL BRAND MARKETING

• Seasonal concept map/ story execution to the highest levels in terms of quality and consumer impact.

• Alignment with the retail marketing team against seasonal priorities, door plans and executions

• Alignment with the Category teams on product allocation and availability

• Alignment with the budget / brand planning team in terms of prioritization and brand calendar

• Execution within assigned stores against assigned timelines / budgets and expectations.

• Recap, KPI & ROI presentations of all activations.

GENERAL

• Owning project management across the board to make sure all executions are up to brand expectations and standard

• Alignment, steering and overseeing all agency relations to execute any activations (from brief to recap)

• Creating and maintaining agency roster and database for physical activations in KSA and building a KPI / performance analysis for each activation / agency.

• Pitching and awarding pitches to set of rostered agencies

• Photo / video recap of each activation

TEAM

• Encourages / enables and works within the team positively / providing clear direction and support for all processes and tasks within the responsibility.

• Acts as a role model within the wider team.

Self-Management:

• Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year

Employment Type

Full Time

Company Industry

• Retail

Department / Functional Area

• Marketing
• Brand Management
• Marketing Research
• Digital Marketing

Keywords

• Content Creation
• Brand Marketing Specialist
• Retail Marketing Manager
• Digital Marketing
• Brand Development Executive

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

At GMG, we are born to Win. We dare ourselves and others to develop better products and experiences that change lives. Our vision is to inspire people to win in ways that make the world a better place.As a family-owned business headquartered in the UAE, we operate across eight industries spanning the Middle East, North Africa, and Asia. Our expertise covers retail, wholesale, manufacturing, and distribution, working with both globally recognized brands and homegrown favourites. We also provide cutting-edge 3PL logistics solutions, ensuring seamless operations across our markets.

G.M.G INVESTMENT (L.L.C)

At GMG, we are born to Win. We dare ourselves and others to develop better products and experiences that change lives. Our vision is to inspire people to win in ways that make the world a better place.As a family-owned business headquartered in the UAE, we operate across eight industries spanning the Middle East, North Africa, and Asia. Our expertise covers retail, wholesale, manufacturing, and distribution, working with both globally recognized brands and homegrown favourites. We also provide cutting-edge 3PL logistics solutions, ensuring seamless operations across our markets.

GMG Building, Oud Metha P. O. Box 894, Dubai United Arab Emirates, Dubai, United Arab Emirates (UAE)

Job Description:

Foreground is partnering with a leading Saudi omnichannel retail group investing heavily in digital transformation and experiential commerce to appoint a bold, tech-forward Head of Retail Innovation , based in Jeddah. As the company expands its smart store footprint and digital customer experience offerings, this role will lead the conception and execution of intelligent retail formats that blend physical presence with data-driven personalization.

Role Purpose

To lead the groups innovation and retail experience strategy by identifying, piloting, and deploying cutting-edge technologies that enhance customer engagement, operational efficiency, and competitive differentiation across Saudi Arabia.

Key Responsibilities

• Develop and oversee the companys retail innovation roadmap, introducing AI, IoT, immersive technology, and predictive analytics into the customer journey.


• Pilot and scale intelligent store formats including cashier-less checkout, smart fitting rooms, mobile-first customer journeys, and behavioral analytics engines.


• Collaborate with the IT, UX, and operations teams to ensure the integration of front-end innovations with back-end systems and infrastructure.


• Partner with marketing and product teams to develop in-store experiences that align with brand storytelling, loyalty strategy, and customer retention goals.


• Lead cross-functional innovation squads focused on specific challenge areas from last-mile delivery tech to in-store personalization and employee enablement.


• Source and evaluate technology partners, startups, and solution providers capable of accelerating the groups innovation agenda.


• Track innovation ROI across pilots, measuring engagement uplift, operational savings, and conversion improvements.


• Serve as a thought leader in retail innovation forums and represent the company in industry and regulatory innovation councils.

Ideal Candidate Profile

• 10-15 years of experience in digital innovation, retail technology, or experiential commerce with a proven track record in the GCC retail sector.


• Strong exposure to AI-enabled personalization, RFID, mobile commerce, or AR/VR in consumer environments.


• Experience designing innovation programs from ideation to commercialization, ideally within high-footfall retail or lifestyle brands.


• Bachelors degree in Business, Technology, or Innovation Management; Masters preferred.


• Fluent in English, with Arabic proficiency strongly preferred to lead internal adoption and external partnerships.


• Entrepreneurial spirit with corporate structure sensitivity, able to deliver impact within a matrixed environment.

Sensitivity
Operations
Adoption
Digital Transformation
Customer Retention
Customer Engagement
Savings
Customer Experience
Arabic
Partnerships
Operational Efficiency
Retail
Analytics
Infrastructure
Integration
Strategy
Marketing
Business
English
Management