508 Relationship Manager jobs in Riyadh

At Lendo, we are a fast-growing FinTech company on a mission to transform the financial landscape in Saudi Arabia. Through our innovative digital lending platform, we empower businesses by offering fast, secure, and transparent access to finance. As we continue to grow, we are seeking a talented Relationship Manager to join our team and play a pivotal role in building and nurturing client relationships. If you’re passionate about client engagement, business development, and providing tailored financial solutions in a dynamic environment, we’d love to hear from you.

Key Responsibilities:

Client Relationship Management:

1. Maintain a deep knowledge of Lendo’s products and services, staying updated on new offerings and industry trends.
2. Build and sustain strong relationships with prospective and existing clients, becoming their go-to resource for financial solutions.
3. Conduct regular site visits and e-meetings with clients to maintain engagement and support.

Business Development:

1. Research and pursue new business opportunities to expand Lendo's client portfolio.
2. Identify and evaluate potential clients to assess compatibility with Lendo’s products and services.
3. Upsell and cross-sell relevant products and services, enhancing value for clients while contributing to revenue targets.

Client Needs Assessment & Solution Provision:

1. Identify and understand clients' needs, goals, and challenges, recommending tailored solutions to address these.
2. Provide clients with in-depth product and service consultations, guiding them through the decision-making process.
3. Ensure client satisfaction by delivering a seamless onboarding experience and ongoing support.

Sales & Revenue Generation:

1. Meet and exceed sales and revenue targets by actively managing client accounts and leveraging opportunities for growth.
2. Track and report on client engagement and revenue performance, providing insights to the sales team.

Problem Resolution & Client Satisfaction:

1. Address client concerns, issues, and complaints with efficiency and professionalism, ensuring timely resolution to maintain high levels of satisfaction.
2. Foster long-term loyalty and trust with clients by providing consistent, reliable support.

Qualifications:

1. Proven experience as a Relationship Manager or similar role in financial services, FinTech, or a related industry, with 2 to 5 years of relevant experience.
2. Strong understanding of financial products and services, with the ability to learn and adapt to new solutions quickly.
3. Excellent communication and interpersonal skills, with a strong focus on client engagement and satisfaction.
4. Ability to manage multiple accounts and prioritize workload effectively.
5. Analytical mindset with a proactive approach to identifying and solving client issues.
6. Goal-oriented, with a track record of meeting or exceeding revenue targets.

To serve as the primary point of contact for SME clients applying for micro loans. The role involves explaining loan products, collecting client information, running eligibility checks, and guiding clients through the approval and signing process to ensure a smooth and professional financing journey.

Responsibilities:

• Contact potential SME clients and explain available micro loan products.
• Understand client needs and match them with the right loan solution.
• Collect required information and input it accurately into the loan system.
• Run preliminary eligibility checks using the automated system.
• Follow up with clients through each stage of the loan journey.
• Guide clients in reviewing and signing contracts once approved.
• Maintain accurate client records in the system.
• Deliver high-quality service to build trust and long-term relationships.

Qualifications & Skills:

• Prior experience in financing, Telesales, or client relationship roles.
• Strong communication and persuasion skills.
• Ability to manage multiple client cases at once.
• Familiarity with CRM/loan processing systems is a plus.

Seniority level: Associate

Employment type: Full-time

Job function: Sales, Administrative, and Finance

At Lendo, we are a fast-growing FinTech company on a mission to transform the financial landscape in Saudi Arabia. Through our innovative digital lending platform, we empower businesses by offering fast, secure, and transparent access to finance. As we continue to grow, we are seeking a talented Relationship Manager to join our team and play a pivotal role in building and nurturing client relationships. If you’re passionate about client engagement, business development, and providing tailored financial solutions in a dynamic environment, we’d love to hear from you

Client Relationship Management:

• Maintain a deep knowledge of Lendo’s products and services, staying updated on new offerings and industry trends.
• Build and sustain strong relationships with prospective and existing clients, becoming their go-to resource for financial solutions.
• Conduct regular site visits and e-meetings with clients to maintain engagement and support.

Business Development:

• Research and pursue new business opportunities to expand Lendo's client portfolio.
• Identify and evaluate potential clients to assess compatibility with Lendo’s products and services.
• Upsell and cross-sell relevant products and services, enhancing value for clients while contributing to revenue targets.

Client Needs Assessment & Solution Provision:

• Identify and understand clients' needs, goals, and challenges, recommending tailored solutions to address these.
• Provide clients with in-depth product and service consultations, guiding them through the decision-making process.
• Ensure client satisfaction by delivering a seamless onboarding experience and ongoing support.

Sales & Revenue Generation:

• Meet and exceed sales and revenue targets by actively managing client accounts and leveraging opportunities for growth.
• Track and report on client engagement and revenue performance, providing insights to the sales team.

Problem Resolution & Client Satisfaction:

• Address client concerns, issues, and complaints with efficiency and professionalism, ensuring timely resolution to maintain high levels of satisfaction.
• Foster long-term loyalty and trust with clients by providing consistent, reliable support.

• Proven experience as a Relationship Manager or similar role in financial services, FinTech, or a related industry, with 2 to 5 years of relevant experience.
• Strong understanding of financial products and services, with the ability to learn and adapt to new solutions quickly.
• Excellent communication and interpersonal skills, with a strong focus on client engagement and satisfaction.
• Ability to manage multiple accounts and prioritize workload effectively.
• Analytical mindset with a proactive approach to identifying and solving client issues.
• Goal-oriented, with a track record of meeting or exceeding revenue targets.

Role Summary

The Customer Relationship Manager (CRM) at Great Place to Work Middle East is responsible for developing, managing and expanding strategic relationships with private and public sector clients in KSA. The role is pivotal in driving revenue growth delivering a world‑class client experience and positioning GPTW as a long‑term culture transformation partner. The CRM acts as a trusted advisor guiding clients from initial engagement through to service delivery certification recognition and ongoing renewal while ensuring alignment between client goals and GPTW solutions.

• Sales & Business Development
  • Proactively promote and sell the full suite of Great Place to Work offerings: Certification Culture Assessments Advisory Services Employer Branding Packages and Recognition Programs.
  • Conduct discovery sessions tailored product demonstrations proposal walkthroughs and solution consultations to identify client needs and position GPTW as the ideal partner.
  • Prepare and deliver compelling commercial proposals pricing options and strategic engagement plans in alignment with client goals.
  • Identify qualify and manage sales opportunities across all customer lifecycle stages from lead generation to contract closure.
• Client Relationship Management
  • Build and maintain long‑term consultative relationships with senior HR leaders, C‑suite executives and key influencers.
  • Serve as the main liaison for clients post‑contract coordinating with internal teams to ensure seamless onboarding, project setup and execution.
  • Maintain consistent client communication via calls, emails and in‑person or virtual meetings to monitor satisfaction and business impact.
• Account Strategy & Growth
  • Manage a diverse portfolio of client accounts across sectors and geographies with a focus on retention, growth and service renewal.
  • Develop strategic account plans for high‑value clients identifying opportunities to expand engagement through cross‑sell and upsell of GPTW services.
  • Track and analyze client health scores, culture audit outcomes and program effectiveness to present value‑driven results.
• Operational Excellence
  • Use Zoho CRM to maintain accurate and updated records on lead progress, client interactions, service milestones, contract renewals and feedback.
  • Collaborate with the advisory, research, certification and marketing teams to deliver tailored solutions, insightful culture reports and impactful branding assets.
  • Ensure timely follow‑up on Emprising setup survey deployment, certification timelines and recognition deliverables.
• Client Success & Advocacy
  • Conduct periodic check‑ins and Client Success Reviews (CSRs) to evaluate progress, review survey insights and identify new value opportunities.
  • Support clients in leveraging their Certification or List placement for PR, employer branding, internal engagement and awards submissions.
  • Foster client advocacy by inviting top clients to participate in case studies, testimonials, webinars and GPTW community events.
• Market Engagement & Industry Insight
  • Represent GPTW ME at HR events, regional forums, expos and thought leadership webinars to enhance brand visibility and industry reputation.
  • Stay informed on evolving HR trends, national workforce programs, labor policies and competitor strategies to strengthen client advisory and market positioning.
• Performance Reporting & Forecasting
  • Provide accurate and timely sales forecasts, pipeline activity reports and client updates for internal planning and review.
  • Monitor contract renewals and initiate early engagement strategies to ensure a seamless retention process and long‑term value demonstration.
  • Lead post‑project feedback loops, client satisfaction surveys and corrective action planning where service gaps are identified.

• Bachelor’s degree in Business Administration, HR, Marketing or a related field (MBA is a plus).
• Minimum 5 years of experience in B2B account management, client services or consultative sales ideally in HR SaaS or research‑based organizations.
• Proven track record of meeting revenue targets and managing key accounts across diverse markets and industries.
• Experience with CRM tools and data‑driven sales tracking.
• Knowledge of workplace culture trends in KSA and familiarity with the government and private sectors is an advantage.

• Strong communication, negotiation and presentation skills.
• High emotional intelligence and relationship‑building capabilities.
• Analytical thinking and consultative approach to selling and client servicing.
• Multitasking, organization and attention to detail in managing projects and deadlines.
• Strategic mindset with client‑first orientation.
• Fluency in English required; Arabic is highly preferred.

Overview

Client is looking for a delivery manager who can also play the client relationship role and represent them in front of business.

• Client Relationship Management: Building and maintaining strong, trusting relationships with clients to ensure their satisfaction with services.
• Service Delivery: Overseeing the seamless delivery of services, which may include assigning tasks, managing team quality, and meeting client needs.
• Stakeholder Management: Collaborating with internal teams and senior clients to ensure smooth communication and successful project execution.
• Problem Solving: Addressing client challenges and identifying solutions to maintain high service standards.
• Growth Identification: Recognizing opportunities to upsell, cross-sell, or expand services to foster client loyalty and business growth.

Must have

• 10-15 years total experience
• Excellent verbal and written communication skills
• Experience in Customer Relationship Management (CRM)
• Strong organizational and time management skills
• Ability to work effectively in a team-oriented environment
• Client Relationship Manager: broad role focused on the overall client experience
• Account Manager: manages client accounts with a focus on revenue and growth
• Customer Success Manager: ensures clients achieve their desired outcomes while using the product or service
• Delivery Client Partner: role focused on project delivery, client management, and solution consulting
• Client Service Delivery Lead: oversees the entire service delivery process, including people management and financial targets

Riyadh, Saudi Arabia | Posted on 07/22/2025

Great Place To Work is the global authority on workplace culture. Our mission is to help every place become a Great Place To Work for all. We give leaders and organizations the recognition and tools to create a consistently and overwhelmingly positive employee experience, fostering cultures that are proven to drive business, improve lives, and better society.

Our recognition is the most coveted and respected in the world for elevating employer brands to attract the right people. Our proprietary methodology and platform enable organizations to capture truly, analyze, and understand the experience of all employees. Our groundbreaking research empowers organizations to build cultures that retain talent and unlock the potential of every employee. Our coaches, content, and community connect the boldest leaders, ideas, and innovations in employee experience. Since 1992, our Certification, Best Workplaces Lists, and global benchmarks have become the industry standard, built on data from more than 100 million employees in 150 countries around the world. Visit our website at .

Role Summary:

The Customer Relationship Manager (CRM) at GreatPlace to Work Middle East is responsible for developing, managing, andexpanding strategic relationships with private and public sector clients in KSA. The role is pivotal in driving revenue growth,delivering a world-class client experience, and positioning GPTW as a long-termculture transformation partner. The CRM acts as a trusted advisor—guidingclients from initial engagement through to service delivery, certification,recognition, and ongoing renewal while ensuring alignment between client goalsand GPTW’s solutions.

This is a client-facing role that requires a uniquecombination of consultative sales, relationship management, industry expertise,and project coordination skills.

Key Responsibilities:

Sales & Business Development

• Proactivelypromote and sell the full suite of Great Place to Work offerings: Certification,Culture Assessments, Advisory Services, Employer Branding Packages, andRecognition Programs.
• Conductdiscovery sessions, tailored product demonstrations, proposalwalkthroughs, and solution consultations to identify client needs andposition GPTW as the ideal partner.
• Prepareand deliver compelling commercial proposals, pricing options, andstrategic engagement plans in alignment with client goals.
• Identify,qualify, and manage sales opportunities across all customer lifecyclestages, from lead generation to contract closure.

Client Relationship Management

• Buildand maintain long-term, consultative relationships with senior HR leaders,C-suite executives, and key influencers.
• Serveas the main liaison for clients post-contract, coordinating with internalteams to ensure seamless onboarding, project setup, and execution.
• Maintainconsistent client communication via calls, emails, and in-person orvirtual meetings to monitor satisfaction and business impact.
• Managea diverse portfolio of client accounts across sectors and geographies witha focus on retention, growth, and service renewal.
• Developstrategic account plans for high-value clients, identifying opportunitiesto expand engagement through cross-sell and upsell of GPTW services.
• Trackand analyze client health scores, culture audit outcomes, and programeffectiveness to present value-driven results.

Operational Excellence

• Use ZohoCRM to maintain accurate and updated records on lead progress, clientinteractions, service milestones, contract renewals, and feedback.
• Collaboratewith the advisory, research, certification, and marketing teams to delivertailored solutions, insightful culture reports, and impactful brandingassets.
• Ensuretimely follow-up on Emprising setup, survey deployment, certificationtimelines, and recognition deliverables.

Client Success & Advocacy

• Conductperiodic check-ins and Client Success Reviews (CSRs) to evaluate progress,review survey insights, and identify new value opportunities.
• Supportclients in leveraging their Certification or List placement for PR,employer branding, internal engagement, and awards submissions.
• Fosterclient advocacy by inviting top clients to participate in case studies,testimonials, webinars, and GPTW community events.

Market Engagement & Industry Insight

• RepresentGPTW ME at HR events, regional forums, expos, and thought leadershipwebinars to enhance brand visibility and industry reputation.
• Stayinformed on evolving HR trends, national workforce programs, laborpolicies, and competitor strategies to strengthen client advisory andmarket positioning.

Performance Reporting & Forecasting

• Provideaccurate and timely sales forecasts, pipeline activity reports, and clientupdates for internal planning and review.
• Monitorcontract renewals and initiate early engagement strategies to ensure aseamless retention process and long-term value demonstration.
• Lead post-project feedback loops, client satisfaction surveys, andcorrective action planning where service gaps are identified.
  

Qualifications & Experience:

• Bachelor'sdegree in Business Administration, HR, Marketing, or a related field (MBAis a plus).
• Minimum5 years of experience in B2B account management, client services, orconsultative sales, ideally in HR, SaaS, or research-based organizations.
• Proventrack record of meeting revenue targets and managing key accounts acrossdiverse markets and industries.
• Experiencewith CRM tools and data-driven sales tracking.
• Knowledgeof workplace culture trends in KSA and familiarity with the government andprivate sectors is an advantage.
• Strongcommunication, negotiation, and presentation skills.
• Highemotional intelligence and relationship-building capabilities.
• Analyticalthinking and consultative approach to selling and client servicing.
• Multitasking,organization, and attention to detail in managing projects and deadlines.
• Strategicmindset with client-first orientation.
• Fluencyin English required; Arabic is highly preferred.
  

Overview

AVP - Relationship Manager at Moody's Corporation. Moody's is transforming how the world sees risk and aims to turn today’s risks into tomorrow’s opportunities. We seek candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Responsibilities

• Manage a portfolio of 75+ key accounts, ensuring retention and growth through tailored value propositions.
• Serve as the primary commercial contact for assigned accounts.
• Lead business development efforts under VP+ supervision, including acquiring new rating relationships and exploring new market segments.
• Negotiate commercial terms for new and renewal contracts, including fee structures.
• Develop and present competitive proposals for contracts involving bidding processes.
• Contribute to strategic planning initiatives aimed at expanding and defending market share.
• Organize investor meetings to gather insights and refine value propositions.
• Represent the Relationship Management team in internal meetings with analytical and cross-functional teams.
• Provide guidance and mentorship to junior team members.
• Support other sub-regions as needed and contribute to franchise relevance planning.
• Offer feedback to Product Management on potential product innovations.

Qualifications

• Proven ability to manage and grow relationships with complex key accounts across Governments, Sub Sovereigns, Corporates, and Financial Institutions.
• Strong commercial acumen with experience negotiating contracts, pricing, and renewals.
• Excellent communication and interpersonal skills, with the ability to engage and influence C-level stakeholders.
• Demonstrated ability to conduct solo meetings with senior financial executives such as Group Treasurers and CFOs.
• Deep understanding of Debt Capital Markets and financial instruments.
• Ability to read and interpret financial statements to assess client needs and strategies.
• Fluent in English and Arabic (written and spoken).
• Strong organizational and multitasking skills with a proactive approach to business development.
• Effective mentorship and leadership capabilities to guide supporting Relationship Management Associates.
• Willingness to travel extensively to meet clients and stakeholders.
• High level of independence and ownership of customer relationships and business targets.

Education

• Minimum of Undergraduate / First Level degree (or equivalent).

About the Team

The Relationship Management team is responsible for maintaining and expanding Moody’s presence across key market segments. You will play a pivotal role in driving strategic growth, enhancing client engagement, and contributing to the overall success of our business in the region.

Employment type

• Full-time

Seniority level

• Executive

Equal Employment Opportunity

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Note

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

Riyadh, Saudi Arabia | Posted on 07/22/2025

Great Place To Work is the global authority on workplace culture. Our mission is to help every place become a Great Place To Work for all. We give leaders and organizations the recognition and tools to create a consistently and overwhelmingly positive employee experience, fostering cultures that are proven to drive business, improve lives, and better society.

Our recognition is the most coveted and respected in the world for elevating employer brands to attract the right people. Our proprietary methodology and platform enable organizations to capture truly, analyze, and understand the experience of all employees. Our groundbreaking research empowers organizations to build cultures that retain talent and unlock the potential of every employee. Our coaches, content, and community connect the boldest leaders, ideas, and innovations in employee experience. Since 1992, our Certification, Best Workplaces Lists, and global benchmarks have become the industry standard, built on data from more than 100 million employees in 150 countries around the world. Visit our website at .

Role Summary:

The Customer Relationship Manager (CRM) at GreatPlace to Work Middle East is responsible for developing, managing, andexpanding strategic relationships with private and public sector clients in KSA. The role is pivotal in driving revenue growth,delivering a world-class client experience, and positioning GPTW as a long-termculture transformation partner. The CRM acts as a trusted advisor—guidingclients from initial engagement through to service delivery, certification,recognition, and ongoing renewal while ensuring alignment between client goalsand GPTW’s solutions.

This is a client-facing role that requires a uniquecombination of consultative sales, relationship management, industry expertise,and project coordination skills.

Key Responsibilities:

Sales & Business Development

• Proactivelypromote and sell the full suite of Great Place to Work offerings: Certification,Culture Assessments, Advisory Services, Employer Branding Packages, andRecognition Programs.
• Conductdiscovery sessions, tailored product demonstrations, proposalwalkthroughs, and solution consultations to identify client needs andposition GPTW as the ideal partner.
• Prepareand deliver compelling commercial proposals, pricing options, andstrategic engagement plans in alignment with client goals.
• Identify,qualify, and manage sales opportunities across all customer lifecyclestages, from lead generation to contract closure.

Client Relationship Management

• Buildand maintain long-term, consultative relationships with senior HR leaders,C-suite executives, and key influencers.
• Serveas the main liaison for clients post-contract, coordinating with internalteams to ensure seamless onboarding, project setup, and execution.
• Maintainconsistent client communication via calls, emails, and in-person orvirtual meetings to monitor satisfaction and business impact.
• Managea diverse portfolio of client accounts across sectors and geographies witha focus on retention, growth, and service renewal.
• Developstrategic account plans for high-value clients, identifying opportunitiesto expand engagement through cross-sell and upsell of GPTW services.
• Trackand analyze client health scores, culture audit outcomes, and programeffectiveness to present value-driven results.

Operational Excellence

• Use ZohoCRM to maintain accurate and updated records on lead progress, clientinteractions, service milestones, contract renewals, and feedback.
• Collaboratewith the advisory, research, certification, and marketing teams to delivertailored solutions, insightful culture reports, and impactful brandingassets.
• Ensuretimely follow-up on Emprising setup, survey deployment, certificationtimelines, and recognition deliverables.

Client Success & Advocacy

• Conductperiodic check-ins and Client Success Reviews (CSRs) to evaluate progress,review survey insights, and identify new value opportunities.
• Supportclients in leveraging their Certification or List placement for PR,employer branding, internal engagement, and awards submissions.
• Fosterclient advocacy by inviting top clients to participate in case studies,testimonials, webinars, and GPTW community events.

Market Engagement & Industry Insight

• RepresentGPTW ME at HR events, regional forums, expos, and thought leadershipwebinars to enhance brand visibility and industry reputation.
• Stayinformed on evolving HR trends, national workforce programs, laborpolicies, and competitor strategies to strengthen client advisory andmarket positioning.

Performance Reporting & Forecasting

• Provideaccurate and timely sales forecasts, pipeline activity reports, and clientupdates for internal planning and review.
• Monitorcontract renewals and initiate early engagement strategies to ensure aseamless retention process and long-term value demonstration.
• Lead post-project feedback loops, client satisfaction surveys, andcorrective action planning where service gaps are identified.
  

Qualifications & Experience:

• Bachelor'sdegree in Business Administration, HR, Marketing, or a related field (MBAis a plus).
• Minimum5 years of experience in B2B account management, client services, orconsultative sales, ideally in HR, SaaS, or research-based organizations.
• Proventrack record of meeting revenue targets and managing key accounts acrossdiverse markets and industries.
• Experiencewith CRM tools and data-driven sales tracking.
• Knowledgeof workplace culture trends in KSA and familiarity with the government andprivate sectors is an advantage.
• Strongcommunication, negotiation, and presentation skills.
• Highemotional intelligence and relationship-building capabilities.
• Analyticalthinking and consultative approach to selling and client servicing.
• Multitasking,organization, and attention to detail in managing projects and deadlines.
• Strategicmindset with client-first orientation.
• Fluencyin English required; Arabic is highly preferred.
  

Overview

Client is looking for a delivery manager who can also play the client relationship role and represent them in front of business.

• Client Relationship Management: Building and maintaining strong, trusting relationships with clients to ensure their satisfaction with services.
• Service Delivery: Overseeing the seamless delivery of services, which may include assigning tasks, managing team quality, and meeting client needs.
• Stakeholder Management: Collaborating with internal teams and senior clients to ensure smooth communication and successful project execution.
• Problem Solving: Addressing client challenges and identifying solutions to maintain high service standards.
• Growth Identification: Recognizing opportunities to upsell, cross-sell, or expand services to foster client loyalty and business growth.

Must have

• 10-15 years total experience
• Excellent verbal and written communication skills
• Experience in Customer Relationship Management (CRM)
• Strong organizational and time management skills
• Ability to work effectively in a team-oriented environment
• Client Relationship Manager: broad role focused on the overall client experience
• Account Manager: manages client accounts with a focus on revenue and growth
• Customer Success Manager: ensures clients achieve their desired outcomes while using the product or service
• Delivery Client Partner: role focused on project delivery, client management, and solution consulting
• Client Service Delivery Lead: oversees the entire service delivery process, including people management and financial targets