718 Relationship Manager jobs in Saudi Arabia

Join to apply for the AVP - Relationship Manager role at Moody's Corporation

Join to apply for the AVP - Relationship Manager role at Moody's Corporation

Get AI-powered advice on this job and more exclusive features.

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills And Competencies

• Proven ability to manage and grow relationships with complex key accounts across Governments, Sub Sovereigns, Corporates, and Financial Institutions.
• Strong commercial acumen with experience negotiating contracts, pricing, and renewals.
• Excellent communication and interpersonal skills, with the ability to engage and influence C-level stakeholders.
• Demonstrated ability to conduct solo meetings with senior financial executives such as Group Treasurers and CFOs.
• Deep understanding of Debt Capital Markets and financial instruments.
• Ability to read and interpret financial statements to assess client needs and strategies.
• Fluent in English and Arabic (written and spoken).
• Strong organizational and multitasking skills with a proactive approach to business development.
• Effective mentorship and leadership capabilities to guide supporting Relationship Management Associates.
• Willingness to travel extensively to meet clients and stakeholders.
• High level of independence and ownership of customer relationships and business targets.
  
  

• Minimum of Undergraduate / First Level degree (or equivalent).
  
  

• Manage a portfolio of 75+ key accounts, ensuring retention and growth through tailored value propositions.
• Serve as the primary commercial contact for assigned accounts.
• Lead business development efforts under VP+ supervision, including acquiring new rating relationships and exploring new market segments.
• Negotiate commercial terms for new and renewal contracts, including fee structures.
• Develop and present competitive proposals for contracts involving bidding processes.
• Contribute to strategic planning initiatives aimed at expanding and defending market share.
• Organize investor meetings to gather insights and refine value propositions.
• Represent the Relationship Management team in internal meetings with analytical and cross-functional teams.
• Provide guidance and mentorship to junior team members.
• Support other sub-regions as needed and contribute to franchise relevance planning.
• Offer feedback to Product Management on potential product innovations.
  
  

• Seniority level Executive

• Employment type Full-time

• Job function Other

Referrals increase your chances of interviewing at Moody's Corporation by 2x

Get notified about new Assistant Vice President jobs in Riyadh, Riyadh, Saudi Arabia .

Riyadh, Riyadh, Saudi Arabia 23 hours ago

Riyadh, Riyadh, Saudi Arabia 22 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Client Relationship Manager page is loadedClient Relationship Manager Apply locations Riyadh, Saudi Arabia time type Full time posted on Posted 4 Days Ago job requisition id R144616

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role/Department:

The key responsibilities of the role include:

The successful candidate will benefit from having :

• Main operational contact for client enquiries liaising with the appropriate internal partners
• Proactive monitoring of client deliverables
• Identifying revenue generating/cost reducing client operational efficiencies
• Leads client service reviews
• Administration of client accounts
• Maintenance and adherence of Service Level Descriptions
• Project management of restructure and transition activity
• Communication of any changes to the client relationship to the relevant internal partners
• Proactively work with the client and internal partners to automate manual processes and minimise risk
• Identifies and addresses service issues, ensuring timely escalation
• Completes AML & Periodic reviews.
• Reviews P&L for assigned clients.
• Identifies and follows up on Cross Sell opportunities.
• Support the Sales team where applicable/required with new prospects.
• Manage the onboarding process, including a) engagement with NT Legal team to draft/negotiate contractual terms with clients and b) agreeing commercial terms with the client/working with Finance to ensure the terms are correctly translated onto the fee billing platform.
• Work with the client on their development and change agenda, working closely with the NT Client Change Team to delivery appropriately.

The successful candidate will benefit from having:

• Proven proactive client service experience, with the ability to build strong relationships through trust, credible knowledge and delivery of solutions and responsiveness
• Analytical/problem solving through organization and time management
• Ability to build strong internal and external network to assist in the timely resolution of client enquiries/issues
• Initiative to independently accomplish tasks and make decisions
• Manage multiple priorities considering client impact, timeframe complexity and risk
• Ability to represent Northern Trust in external meetings and the client in internal meetings

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

A global financial leader with more than 22,000 employees in 23 locations worldwide, Northern Trust empowers our employees to achieve more than just business goals. Our focus on work-life balance, career mobility and unique opportunities are just a few of the reasons we’ve been named one of the world’s most admired companies.

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1- (North America), + (Asia Pacific), 1800-425-0333 (India), +44(0) (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

APAC/INDIA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

EMEA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

USA EEO STATEMENT

It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status.

Role Summary :

The Customer Relationship Manager (CRM) at Great Place to Work Middle East is responsible for developing, managing, and expanding strategic relationships with private and public sector clients in KSA. The role is pivotal in driving revenue growth, delivering a world-class client experience, and positioning GPTW as a long-term culture transformation partner. The CRM acts as a trusted advisor—guiding clients from initial engagement through to service delivery, certification, recognition, and ongoing renewal while ensuring alignment between client goals and GPTW’s solutions.

This is a client-facing role that requires a unique combination of consultative sales, relationship management, industry expertise, and project coordination skills.

Key Responsibilities :

Sales & Business Development

• Proactively promote and sell the full suite of Great Place to Work offerings : Certification, Culture Assessments, Advisory Services, Employer Branding Packages, and Recognition Programs.
• Conduct discovery sessions, tailored product demonstrations, proposal walkthroughs, and solution consultations to identify client needs and position GPTW as the ideal partner.
• Prepare and deliver compelling commercial proposals, pricing options, and strategic engagement plans in alignment with client goals.
• Identify, qualify, and manage sales opportunities across all customer lifecycle stages, from lead generation to contract closure.

Client Relationship Management

Account Strategy & Growth

Operational Excellence

Client Success & Advocacy

Market Engagement & Industry Insight

Performance Reporting & Forecasting

Requirements

Qualifications & Experience :

Key Skills & Competencies :

About Northern Trust

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

About Northern Trust

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role/Department

Responsible for service and delivery to one or multiple clients within their area of specialization (Custody, Fund Accounting, Transfer Agency or Middle Office Outsourcing) by facilitating efforts of their team and other internal stakeholders, coordinating resources to ensure timely delivery of reports/information and issue-resolution and effectively communicating client concerns/needs to partners

The Key Responsibilities Of The Role Include

The successful candidate will benefit from having :

• Main operational contact for client enquiries liaising with the appropriate internal partners
• Proactive monitoring of client deliverables
• Identifying revenue generating/cost reducing client operational efficiencies
• Leads client service reviews
• Administration of client accounts
• Maintenance and adherence of Service Level Descriptions
• Project management of restructure and transition activity
• Communication of any changes to the client relationship to the relevant internal partners
• Proactively work with the client and internal partners to automate manual processes and minimise risk
• Identifies and addresses service issues, ensuring timely escalation
• Completes AML & Periodic reviews.
• Reviews P&L for assigned clients.
• Identifies and follows up on Cross Sell opportunities.
• Support the Sales team where applicable/required with new prospects.
• Manage the onboarding process, including a) engagement with NT Legal team to draft/negotiate contractual terms with clients and b) agreeing commercial terms with the client/working with Finance to ensure the terms are correctly translated onto the fee billing platform.
• Work with the client on their development and change agenda, working closely with the NT Client Change Team to delivery appropriately.
  
  

• Proven proactive client service experience, with the ability to build strong relationships through trust, credible knowledge and delivery of solutions and responsiveness
• Analytical/problem solving through organization and time management
• Ability to build strong internal and external network to assist in the timely resolution of client enquiries/issues
• Initiative to independently accomplish tasks and make decisions
• Manage multiple priorities considering client impact, timeframe complexity and risk
• Ability to represent Northern Trust in external meetings and the client in internal meetings
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Sales and Business Development

Referrals increase your chances of interviewing at Northern Trust by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Riyadh, Saudi Arabia | Posted on 07/22/2025

Great Place To Work is the global authority on workplace culture. Our mission is to help every place become a Great Place To Work for all. We give leaders and organizations the recognition and tools to create a consistently and overwhelmingly positive employee experience, fostering cultures that are proven to drive business, improve lives, and better society.

Our recognition is the most coveted and respected in the world for elevating employer brands to attract the right people. Our proprietary methodology and platform enable organizations to capture truly, analyze, and understand the experience of all employees. Our groundbreaking research empowers organizations to build cultures that retain talent and unlock the potential of every employee. Our coaches, content, and community connect the boldest leaders, ideas, and innovations in employee experience. Since 1992, our Certification, Best Workplaces Lists, and global benchmarks have become the industry standard, built on data from more than 100 million employees in 150 countries around the world. Visit our website at .

Role Summary:

The Customer Relationship Manager (CRM) at GreatPlace to Work Middle East is responsible for developing, managing, andexpanding strategic relationships with private and public sector clients in KSA. The role is pivotal in driving revenue growth,delivering a world-class client experience, and positioning GPTW as a long-termculture transformation partner. The CRM acts as a trusted advisor—guidingclients from initial engagement through to service delivery, certification,recognition, and ongoing renewal while ensuring alignment between client goalsand GPTW’s solutions.

This is a client-facing role that requires a uniquecombination of consultative sales, relationship management, industry expertise,and project coordination skills.

Key Responsibilities:

Sales & Business Development

• Proactivelypromote and sell the full suite of Great Place to Work offerings: Certification,Culture Assessments, Advisory Services, Employer Branding Packages, andRecognition Programs.
• Conductdiscovery sessions, tailored product demonstrations, proposalwalkthroughs, and solution consultations to identify client needs andposition GPTW as the ideal partner.
• Prepareand deliver compelling commercial proposals, pricing options, andstrategic engagement plans in alignment with client goals.
• Identify,qualify, and manage sales opportunities across all customer lifecyclestages, from lead generation to contract closure.

Client Relationship Management

• Buildand maintain long-term, consultative relationships with senior HR leaders,C-suite executives, and key influencers.
• Serveas the main liaison for clients post-contract, coordinating with internalteams to ensure seamless onboarding, project setup, and execution.
• Maintainconsistent client communication via calls, emails, and in-person orvirtual meetings to monitor satisfaction and business impact.
• Managea diverse portfolio of client accounts across sectors and geographies witha focus on retention, growth, and service renewal.
• Developstrategic account plans for high-value clients, identifying opportunitiesto expand engagement through cross-sell and upsell of GPTW services.
• Trackand analyze client health scores, culture audit outcomes, and programeffectiveness to present value-driven results.

Operational Excellence

• Use ZohoCRM to maintain accurate and updated records on lead progress, clientinteractions, service milestones, contract renewals, and feedback.
• Collaboratewith the advisory, research, certification, and marketing teams to delivertailored solutions, insightful culture reports, and impactful brandingassets.
• Ensuretimely follow-up on Emprising setup, survey deployment, certificationtimelines, and recognition deliverables.

Client Success & Advocacy

• Conductperiodic check-ins and Client Success Reviews (CSRs) to evaluate progress,review survey insights, and identify new value opportunities.
• Supportclients in leveraging their Certification or List placement for PR,employer branding, internal engagement, and awards submissions.
• Fosterclient advocacy by inviting top clients to participate in case studies,testimonials, webinars, and GPTW community events.

Market Engagement & Industry Insight

• RepresentGPTW ME at HR events, regional forums, expos, and thought leadershipwebinars to enhance brand visibility and industry reputation.
• Stayinformed on evolving HR trends, national workforce programs, laborpolicies, and competitor strategies to strengthen client advisory andmarket positioning.

Performance Reporting & Forecasting

• Provideaccurate and timely sales forecasts, pipeline activity reports, and clientupdates for internal planning and review.
• Monitorcontract renewals and initiate early engagement strategies to ensure aseamless retention process and long-term value demonstration.
• Lead post-project feedback loops, client satisfaction surveys, andcorrective action planning where service gaps are identified.
  

Qualifications & Experience:

• Bachelor'sdegree in Business Administration, HR, Marketing, or a related field (MBAis a plus).
• Minimum5 years of experience in B2B account management, client services, orconsultative sales, ideally in HR, SaaS, or research-based organizations.
• Proventrack record of meeting revenue targets and managing key accounts acrossdiverse markets and industries.
• Experiencewith CRM tools and data-driven sales tracking.
• Knowledgeof workplace culture trends in KSA and familiarity with the government andprivate sectors is an advantage.
• Strongcommunication, negotiation, and presentation skills.
• Highemotional intelligence and relationship-building capabilities.
• Analyticalthinking and consultative approach to selling and client servicing.
• Multitasking,organization, and attention to detail in managing projects and deadlines.
• Strategicmindset with client-first orientation.
• Fluencyin English required; Arabic is highly preferred.
  

Description

• Project management of restructure and transition activity
• Communication of any changes to the client relationship to the relevant internal partners
• Proactively work with the client and internal partners to automate manual processes and minimise risk
• Identifies and addresses service issues, ensuring timely escalation
• Completes AML & Periodic reviews.
• Reviews P&L for assigned clients.
• Identifies and follows up on Cross Sell opportunities.
• Support the Sales team where applicable / required with new prospects.
• Manage the onboarding process, including a) engagement with NT Legal team to draft / negotiate contractual terms with clients and b) agreeing commercial terms with the client / working with Finance to ensure the terms are correctly translated onto the fee billing platform.
• Work with the client on their development and change agenda, working closely with the NT Client Change Team to delivery appropriately.

The successful candidate will benefit from having :

Working with Us :

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role/Department:

Responsible for service and delivery to one or multiple clients within their area of specialization (Custody, Fund Accounting, Transfer Agency or Middle Office Outsourcing) by facilitating efforts of their team and other internal stakeholders, coordinating resources to ensure timely delivery of reports/information and issue-resolution, and effectively communicating client concerns/needs to partners.

The key responsibilities of the role include:

• Main operational contact for client enquiries, liaising with the appropriate internal partners.
• Proactive monitoring of client deliverables.
• Identifying revenue-generating and cost-reducing client operational efficiencies.
• Leading client service reviews.
• Administration of client accounts.
• Maintenance and adherence to Service Level Descriptions.
• Project management of restructure and transition activities.
• Communicating any changes to the client relationship to relevant internal partners.
• Working proactively with the client and internal partners to automate manual processes and minimize risk.
• Identifying and addressing service issues, ensuring timely escalation.
• Completing AML & Periodic reviews.
• Reviewing P&L for assigned clients.
• Identifying and following up on cross-sell opportunities.
• Supporting the Sales team with new prospects where applicable.
• Managing the onboarding process, including engaging with the NT Legal team to draft/negotiate contractual terms and working with Finance to ensure correct billing.
• Collaborating with the client on their development and change agenda, working closely with the NT Client Change Team.

The successful candidate will benefit from having:

• Proven proactive client service experience, with strong relationship-building skills through trust, credible knowledge, and responsiveness.
• Analytical and problem-solving skills through organization and time management.
• Ability to build strong internal and external networks to resolve client enquiries/issues promptly.
• Initiative to accomplish tasks and make decisions independently.
• Ability to manage multiple priorities considering client impact, timeframes, complexity, and risk.
• Capacity to represent Northern Trust in external meetings and the client in internal meetings.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability empower us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to community service. Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today.

Reasonable accommodation

Northern Trust is committed to providing reasonable accommodations to individuals with disabilities. If you need accommodation during any part of the employment process, please email our HR Service Center at

We value an inclusive workplace and understand flexibility means different things to different people. Apply today and discuss your flexible working requirements with us so we can achieve greater together.

For further information and to apply, please visit our website via the “Apply” button below.

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies

• Proven ability to manage and grow relationships with complex key accounts across Governments, Sub Sovereigns, Corporates, and Financial Institutions.
• Strong commercial acumen with experience negotiating contracts, pricing, and renewals.
• Excellent communication and interpersonal skills, with the ability to engage and influence C-level stakeholders.
• Demonstrated ability to conduct solo meetings with senior financial executives such as Group Treasurers and CFOs.
• Deep understanding of Debt Capital Markets and financial instruments.
• Ability to read and interpret financial statements to assess client needs and strategies.
• Fluent in English and Arabic (written and spoken).
• Strong organizational and multitasking skills with a proactive approach to business development.
• Effective mentorship and leadership capabilities to guide supporting Relationship Management Associates.
• Willingness to travel extensively to meet clients and stakeholders.
• High level of independence and ownership of customer relationships and business targets.

Education

• Minimum of Undergraduate / First Level degree (or equivalent).

Responsibilities

• Manage a portfolio of 75+ key accounts, ensuring retention and growth through tailored value propositions.
• Serve as the primary commercial contact for assigned accounts.
• Lead business development efforts under VP+ supervision, including acquiring new rating relationships and exploring new market segments.
• Negotiate commercial terms for new and renewal contracts, including fee structures.
• Develop and present competitive proposals for contracts involving bidding processes.
• Contribute to strategic planning initiatives aimed at expanding and defending market share.
• Organize investor meetings to gather insights and refine value propositions.
• Represent the Relationship Management team in internal meetings with analytical and cross-functional teams.
• Provide guidance and mentorship to junior team members.
• Support other sub-regions as needed and contribute to franchise relevance planning.
• Offer feedback to Product Management on potential product innovations.

About the Team

The Relationship Management team is responsible for maintaining and expanding Moody’s presence across key market segments. By joining our team, you will play a pivotal role in driving strategic growth, enhancing client engagement, and contributing to the overall success of our business in the region.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.