29 Office Supplies jobs in Riyadh

Office assistant vacancy in Riyadh Saudi Arabia

Office Assistant - Riyadh, Saudi Arabia


We are a fast-paced and dynamic company looking for an organized and efficient Office Assistant to join our team in Riyadh, Saudi Arabia. This is a full-time contract position with a salary of 1600. As an Office Assistant, you will play a crucial role in ensuring the smooth operation of our office and providing support to our team.

Responsibilities:
- Greet visitors and direct them to the appropriate person or department
- Answer phone calls, take messages, and route them to the appropriate person
- Maintain and update physical and digital filing systems
- Monitor office supplies inventory and place orders when necessary
- Coordinate with vendors and service providers for office maintenance
- Assist with scheduling appointments and meetings for team members
- Perform general clerical duties such as photocopying, scanning, and mailing documents
- Provide administrative support to team members as needed

Requirements:
- High school diploma or equivalent qualification
- 2+ years of experience in an administrative or office assistant role
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Excellent communication skills in English (both written and verbal)
- Strong organizational skills with the ability to prioritize tasks effectively
- Attention to detail and ability to maintain confidentiality
- Ability to work independently with minimal supervision
- Indian nationality preferred

If you are a motivated individual with exceptional organizational skills and a passion for providing excellent customer service, we encourage you to apply for this exciting opportunity. This is a perfect position for someone looking for an English-speaking job in Saudi Arabia without accommodation. Please note that candidates must have their own valid visa for employment.

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The Role
Job Overview The Office Assistant plays a key role in maintaining five-star operational standards for Cloud Spaces and its clients. This role requires a proactive, detail-oriented professional who ensures seamless daily operations, delivers exceptional customer service, and contributes positively to the team culture. Key Responsibilities Daily Operations • Open boardrooms, meeting rooms, and studios by 8:15 am. • Monitor and manage room bookings via Essensys Operate system; prepare rooms with required setups and refreshments. • Ensure coffee stations and supplies are fully stocked and presented impeccably. • Maintain photocopier supplies and coordinate stationery orders when necessary. • Time-stamp and distribute incoming mail promptly; arrange outgoing postage and couriers. • Conduct daily floor walks with the Manager to identify and address maintenance needs. • Clear used cups/glasses from client desks daily and assist with client office setups. Client Support • Deliver outstanding customer service, anticipating and responding to client needs. • Handle client requests professionally, notifying the secretarial team as needed. • Maintain confidentiality and build a friendly, professional rapport with clients. • Assist in organizing Cloud Spaces and client events. Reception Support (as required) • Answer calls promptly and direct appropriately. • Greet visitors warmly and manage reception area presentation. • Organize security passes, office keys, and visitor follow-ups. • Record all leads and ensure client queries are handled efficiently. IT & Equipment Familiarity • Operate systems including Essensys / OPERATE, Cloud Spaces Online Portal/App, Cisco IP Phones & Call Manager, IMAGICLE. • Manage photocopiers, video conferencing tools, and AV equipment per Cloud Spaces guidelines. Team Contribution • Liaise with Maintenance and Cleaning teams to maintain floor standards. • Inform the Manager promptly of conflicts or uncompleted tasks. • Maintain a professional appearance and positive energy at all times. Growth Path • Performance-based growth opportunities aligned with individual strengths and contributions.

Requirements
• Attitude: Positive, enthusiastic, confident, honest, sincere, approachable, with a great smile. • Communication Skills: Clear and articulate speaker; courteous; diligent in follow-up communication. • Customer Service Orientation: Proactive in assisting clients, attentive listener, and genuinely interested in helping. • Problem-Solving Ability: Logical thinker who provides practical solutions. • Attention to Detail: Meticulous in maintaining five-star standards. • Flexibility: Comfortable adapting to varying client needs and dynamic daily tasks. • Cultural Fit: Brings positive energy, adds value, and contributes to a supportive team environment. Technical Skills • Familiarity with Essensys Operate system, Cisco IP Phones, and general office equipment. • Ability to quickly learn and use company-specific systems and manuals. Work Ethics • Professional, honest, discreet, and dependable. • Takes ownership of tasks and signs work with excellence. • Respects confidentiality and maintains professional boundaries. Personal Presentation • Well-groomed, professional attire suited to a premium workspace environment. • Friendly, approachable demeanor; a team player who supports colleagues.

About the company
Cloud Spaces, Aldar group's pioneering brand is a business and lifestyle co-working space with a lively and welcoming environment that is ideal for those looking for an inspiring place to work. It is Middle East's first coworking space located within a shopping mall, Yas Mall in Abu Dhabi ,our flagship location becoming the first shopping mall in this region to harbour such a concept within its premises. Our recent Expansion in Abu Dhabi Global Market financial centre has also given international clients a platform to conduct business and grow in the region. We offer a variety of contemporary and modern workspaces designed to deliver comfort and spark motivation. A co-working space solutions for anyone who is a creative entrepreneur, freelancer , large business entity or an SME by creating an environment to work, connect and collaborate. It is designed to offer a variety of solutions to suit work needs and unleash creativity, from fully furnished office suites, to spacious and ventilated lounges, sound-proof cubicles, open work desks and fully-equipped meeting rooms. Opportunity to work within a community and meet other professionals, and give a platform for business to grow to greater heights. The coworking zones make it easy for professionals from different companies to meet and form mutually beneficial business relationships. Considering the expansion plans, the company is looking out for professionals from various sectors who are committed and are ready to strive with the companies vision.

The Role
Job Overview The Office Assistant plays a key role in maintaining five-star operational standards for Cloud Spaces and its clients. This role requires a proactive, detail-oriented professional who ensures seamless daily operations, delivers exceptional customer service, and contributes positively to the team culture. Key Responsibilities Daily Operations • Open boardrooms, meeting rooms, and studios by 8:15 am. • Monitor and manage room bookings via Essensys Operate system; prepare rooms with required setups and refreshments. • Ensure coffee stations and supplies are fully stocked and presented impeccably. • Maintain photocopier supplies and coordinate stationery orders when necessary. • Time-stamp and distribute incoming mail promptly; arrange outgoing postage and couriers. • Conduct daily floor walks with the Manager to identify and address maintenance needs. • Clear used cups/glasses from client desks daily and assist with client office setups. Client Support • Deliver outstanding customer service, anticipating and responding to client needs. • Handle client requests professionally, notifying the secretarial team as needed. • Maintain confidentiality and build a friendly, professional rapport with clients. • Assist in organizing Cloud Spaces and client events. Reception Support (as required) • Answer calls promptly and direct appropriately. • Greet visitors warmly and manage reception area presentation. • Organize security passes, office keys, and visitor follow-ups. • Record all leads and ensure client queries are handled efficiently. IT & Equipment Familiarity • Operate systems including Essensys / OPERATE, Cloud Spaces Online Portal/App, Cisco IP Phones & Call Manager, IMAGICLE. • Manage photocopiers, video conferencing tools, and AV equipment per Cloud Spaces guidelines. Team Contribution • Liaise with Maintenance and Cleaning teams to maintain floor standards. • Inform the Manager promptly of conflicts or uncompleted tasks. • Maintain a professional appearance and positive energy at all times. Growth Path • Performance-based growth opportunities aligned with individual strengths and contributions.

Requirements
• Attitude: Positive, enthusiastic, confident, honest, sincere, approachable, with a great smile. • Communication Skills: Clear and articulate speaker; courteous; diligent in follow-up communication. • Customer Service Orientation: Proactive in assisting clients, attentive listener, and genuinely interested in helping. • Problem-Solving Ability: Logical thinker who provides practical solutions. • Attention to Detail: Meticulous in maintaining five-star standards. • Flexibility: Comfortable adapting to varying client needs and dynamic daily tasks. • Cultural Fit: Brings positive energy, adds value, and contributes to a supportive team environment. Technical Skills • Familiarity with Essensys Operate system, Cisco IP Phones, and general office equipment. • Ability to quickly learn and use company-specific systems and manuals. Work Ethics • Professional, honest, discreet, and dependable. • Takes ownership of tasks and signs work with excellence. • Respects confidentiality and maintains professional boundaries. Personal Presentation • Well-groomed, professional attire suited to a premium workspace environment. • Friendly, approachable demeanor; a team player who supports colleagues.

About the company
Cloud Spaces, Aldar group's pioneering brand is a business and lifestyle co-working space with a lively and welcoming environment that is ideal for those looking for an inspiring place to work. It is Middle East's first coworking space located within a shopping mall, Yas Mall in Abu Dhabi ,our flagship location becoming the first shopping mall in this region to harbour such a concept within its premises. Our recent Expansion in Abu Dhabi Global Market financial centre has also given international clients a platform to conduct business and grow in the region. We offer a variety of contemporary and modern workspaces designed to deliver comfort and spark motivation. A co-working space solutions for anyone who is a creative entrepreneur, freelancer , large business entity or an SME by creating an environment to work, connect and collaborate. It is designed to offer a variety of solutions to suit work needs and unleash creativity, from fully furnished office suites, to spacious and ventilated lounges, sound-proof cubicles, open work desks and fully-equipped meeting rooms. Opportunity to work within a community and meet other professionals, and give a platform for business to grow to greater heights. The coworking zones make it easy for professionals from different companies to meet and form mutually beneficial business relationships. Considering the expansion plans, the company is looking out for professionals from various sectors who are committed and are ready to strive with the companies vision.

Overview

We are seeking a dynamic and experienced PMO Head to lead the Project Management Office of our Elevator Product Design Center in KSA. In this role, you will oversee the R&D Project Management function, ensuring seamless coordination and execution of development projects. Your strategic vision and leadership will drive efficiency and result achievement in cross-functional Project Management, fostering a collaborative environment.

Responsibilities

• Leads the R&D Project Management Function and Project Management Team in KSA, which includes the ownership of the R&D Project Portfolio, ensuring alignment of projects with business needs, and driving clarity, transparency, and feasibility of scope, schedule, resources, and budget. Sets the structure to proactively identify, evaluate, manage and communicate project and portfolio risks.
• Ensures the right Project Management Capacity and Skills to lead cross-functionally without formal authority on the projects in the portfolio. Leads, coaches and develops the Project Management Team.
• Owns and ensures continuous improvement of the Standard Product Development Process (SPDP) and Project Development Governance, in collaboration with the cross-functional leading team.
• Defines KPIs and reports/communicates the Project and Project Portfolio performance to all impacted stakeholders, with particular focus to the Executive level.
• Ensures administration and continuous improvement of the Project and Project Portfolio Management tool.
• Supports the Head of R&D to implement R&D strategy by supporting scoping/planning and then managing the project management for Transformation initiatives.

Required Qualifications

• Experience: minimum 10 years’ experience in PMO, Program Management and/or Project Management roles, preferably within the R&D or Product Development sectors.
• Proven experience in leading/managing small teams, preferably in Project Management.
• International experience and cultural awareness with various business environments; knowledge of KSA and/or Middle East environments is valuable.
• Ability to lead initiatives without authority in a matrix organization: create plans, drive alignment across functions and hierarchy levels, and monitor implementation.
• Able to identify and resolve conflicts; ability to build strong working relationships with management and all project stakeholders from Executives to Project Team Members.
• Strong personality to influence others. Excellent communication and presentation skills, with the ability to convey complex information to executive-level stakeholders.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making. Ability to tailor reports and communications for the Executive level.
• Advanced Degree such as Master’s in Business Administration, Engineering, or a related field.
• Project Management Certification: PMP, PRINCE2, or equivalent.
• Language Skills: Fluent in English, both written and spoken.

Preferred Qualifications

• Good knowledge of R&D processes and tools
• Industry knowledge: experience in the elevator or related industry.
• Change management and greenfield experience: change management and new organization setup.
• Demonstrated ability to drive innovation and integrate new technologies into project management practices.
• Additional languages: proficiency in Arabic or other relevant languages.
• Experience with New Product Launch/Gated Process
• Ability to operate in a matrix environment with global and local teams.

Work Environment and Travel Requirements

• Ability to travel internationally (up to 30%).
• Role includes a mix of office, manufacturing site, and field environment interactions.

Seniority level

• Director

Employment type

• Full-time

Job function

• Industrial Machinery Manufacturing

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**Motorola Solutions values your privacy** .Project & Office Assistant page is loaded# Project & Office Assistantlocations: Riyadh, Saudi Arabiatime type: Full timeposted on: Posted Todayjob requisition id: R55564# **Company Overview**At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.# **Department Overview**Software Deployment - SI International# Job DescriptionA Project & Office Assistant is a multi-faceted administrative professional who provides high-level support to Seniors and Project personnel and also plays a significant role in managing and coordinating projects within the office environment. This role goes beyond traditional administrative tasks, requiring a strong blend of organizational skills, proactive problem-solving, project management aptitude, and excellent communication.Core Responsibilities and DutiesExecutive Support:* Calendar Management: Meticulously managing complex executive calendars, scheduling meetings, appointments, and travel, and anticipating potential conflicts.* Communication Hub: Acting as a primary point of contact, screening calls and emails, drafting correspondence, and managing information flow.* Travel Coordination: Arranging domestic and international travel logistics, including flights, accommodation, ground transportation, and itineraries.* Expense Management: Preparing and submitting expense reports, tracking budgets, and ensuring compliance.* Meeting Preparation: Preparing agendas, compiling briefing materials, taking minutes, and following up on action items.* Confidentiality: Handling sensitive information with the utmost discretion and maintaining strict confidentiality.Project Management Support:* Project Coordination: Assisting in the planning, execution, and monitoring of various projects, from small internal initiatives to larger strategic undertakings.* Timeline and Task Tracking: Developing and maintaining project schedules, tracking deadlines, and reminding team members of upcoming tasks.* Resource Management: Helping to allocate resources (people, budget, equipment) for projects.* Communication Facilitation: Organizing project meetings, distributing updates, and ensuring effective communication among stakeholders.* Documentation: Creating and maintaining project documentation, reports, and presentations.* Problem Solving: Identifying potential roadblocks and proactively seeking solutions to keep projects on track.Office Management/Administrative Support:* Office Organization: Maintaining a tidy and efficient office environment.* Supply Management: Ordering and maintaining office supplies and equipment.* Vendor Relations: Liaising with vendors and service providers.* Data Management: Organizing and maintaining physical and electronic files.* Event Planning: Assisting with the planning and execution of company events, meetings, or conferences.# Basic RequirementsKey Skills and Qualifications:* Exceptional Organizational Skills: Ability to manage multiple priorities, tasks, and deadlines simultaneously.* Proactive and Resourceful: Anticipates needs, takes initiative, and finds solutions independently.* Strong Communication (Written and Verbal): Clear, concise, and professional communication with internal and external stakeholders.* Attention to Detail: Meticulous in all tasks, ensuring accuracy and precision.* Proficiency in Office Software: Expert user of Microsoft Office & Google Suite and potentially project management software* Problem-Solving Abilities: Identifies issues and develops effective solutions.* Discretion and Confidentiality: Handles sensitive information with integrity.* Adaptability and Flexibility: Thrives in a dynamic environment and adjusts to changing priorities.* Interpersonal Skills: Builds rapport and works effectively with diverse personalities.* Time Management: Efficiently allocates time and prioritizes tasks.# Travel RequirementsUnder 10%# Relocation ProvidedNone# Position TypeExperienced# Referral Payment PlanYes# **Company**Motorola Solutions Arabia, Inc., Saudi Branch***EEO Statement***Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
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**Motorola Solutions values your privacy** .Project & Office Assistant page is loaded# Project & Office Assistantlocations: Riyadh, Saudi Arabiatime type: Full timeposted on: Posted Todayjob requisition id: R55564# **Company Overview**At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.# **Department Overview**Software Deployment - SI International# Job DescriptionA Project & Office Assistant is a multi-faceted administrative professional who provides high-level support to Seniors and Project personnel and also plays a significant role in managing and coordinating projects within the office environment. This role goes beyond traditional administrative tasks, requiring a strong blend of organizational skills, proactive problem-solving, project management aptitude, and excellent communication.Core Responsibilities and DutiesExecutive Support:* Calendar Management: Meticulously managing complex executive calendars, scheduling meetings, appointments, and travel, and anticipating potential conflicts.* Communication Hub: Acting as a primary point of contact, screening calls and emails, drafting correspondence, and managing information flow.* Travel Coordination: Arranging domestic and international travel logistics, including flights, accommodation, ground transportation, and itineraries.* Expense Management: Preparing and submitting expense reports, tracking budgets, and ensuring compliance.* Meeting Preparation: Preparing agendas, compiling briefing materials, taking minutes, and following up on action items.* Confidentiality: Handling sensitive information with the utmost discretion and maintaining strict confidentiality.Project Management Support:* Project Coordination: Assisting in the planning, execution, and monitoring of various projects, from small internal initiatives to larger strategic undertakings.* Timeline and Task Tracking: Developing and maintaining project schedules, tracking deadlines, and reminding team members of upcoming tasks.* Resource Management: Helping to allocate resources (people, budget, equipment) for projects.* Communication Facilitation: Organizing project meetings, distributing updates, and ensuring effective communication among stakeholders.* Documentation: Creating and maintaining project documentation, reports, and presentations.* Problem Solving: Identifying potential roadblocks and proactively seeking solutions to keep projects on track.Office Management/Administrative Support:* Office Organization: Maintaining a tidy and efficient office environment.* Supply Management: Ordering and maintaining office supplies and equipment.* Vendor Relations: Liaising with vendors and service providers.* Data Management: Organizing and maintaining physical and electronic files.* Event Planning: Assisting with the planning and execution of company events, meetings, or conferences.# Basic RequirementsKey Skills and Qualifications:* Exceptional Organizational Skills: Ability to manage multiple priorities, tasks, and deadlines simultaneously.* Proactive and Resourceful: Anticipates needs, takes initiative, and finds solutions independently.* Strong Communication (Written and Verbal): Clear, concise, and professional communication with internal and external stakeholders.* Attention to Detail: Meticulous in all tasks, ensuring accuracy and precision.* Proficiency in Office Software: Expert user of Microsoft Office & Google Suite and potentially project management software* Problem-Solving Abilities: Identifies issues and develops effective solutions.* Discretion and Confidentiality: Handles sensitive information with integrity.* Adaptability and Flexibility: Thrives in a dynamic environment and adjusts to changing priorities.* Interpersonal Skills: Builds rapport and works effectively with diverse personalities.* Time Management: Efficiently allocates time and prioritizes tasks.# Travel RequirementsUnder 10%# Relocation ProvidedNone# Position TypeExperienced# Referral Payment PlanYes# **Company**Motorola Solutions Arabia, Inc., Saudi Branch***EEO Statement***Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. #J-18808-Ljbffr

Overview

To lead and direct the Strategic Management Office, ensuring alignment of organizational strategies and initiatives with national priorities. The role is responsible for governance, performance measurement, portfolio management, and strategic reporting—supporting senior leadership in effective decision-making and driving organizational excellence.

Responsibilities

• Develop, update, and oversee the organization’s strategic framework (vision, mission, strategic objectives, KPIs).
• Lead the strategy formulation, execution, and review process in coordination with business units.
• Manage the Project and Program Management Office (PMO) and oversee the strategic initiatives portfolio.
• Monitor the implementation of national and sectoral initiatives, ensuring alignment with Vision 2030 and organizational priorities.
• Establish, track, and report Key Performance Indicators (KPIs) to assess institutional performance.
• Ensure strategic governance processes and prepare regular reports for boards and executive committees.
• Provide insights, analyses, and recommendations to support data-driven decision making.
• Drive a performance culture across the organization and ensure commitment to strategic objectives.
• Manage relationships with internal and external stakeholders to enhance alignment and impact.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Economics, Industrial Engineering, or related field (Master’s preferred).
• 12–15+ years of experience in strategy, performance management, or management consulting, with at least 5 years in a leadership role.
• Strong knowledge of portfolio, program, and project management methodologies.
• Demonstrated experience in strategy execution and performance monitoring at organizational or government level.
• Familiarity with Vision 2030 programs, government transformation, and sectoral strategies (for KSA context).
• Strategic thinking and planning.
• Strong leadership and people management skills.
• Excellent stakeholder management and communication abilities.
• Analytical and problem-solving skills with data-driven decision making.
• High proficiency in performance dashboards, KPIs, and reporting tools.

Seniority level

• Executive

Employment type

• Full-time

Industries

• Telecommunications
• Government Administration

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Overview

Senior Recruitment Manager at People Group Arabia. We are supporting a newly established PIF-backed subsidiary in Riyadh, focused on ambitious real estate development projects that will shape the future of the Kingdom. To drive the success of this transformative journey, we are seeking an experienced Senior PMO Manager .

The Role:

As Senior PMO Manager, you will play a critical role in establishing and structuring the PMO from the ground up, ensuring robust governance, reporting frameworks, and delivery excellence across multiple large-scale projects. This is a unique opportunity to make a lasting impact on a high-profile organisation during its formative stages.

Key Responsibilities

• Establishing a best-in-class PMO framework and processes.
• Leading portfolio, programme, and project governance across complex initiatives.
• Partnering with senior leadership to ensure alignment with strategic objectives.
• Driving project performance, risk management, and reporting standards.
• Mentoring and guiding teams to embed PMO best practices.

Requirements

• Proven track record in PMO set-up and delivery , ideally within large-scale organisations.
• Background in consulting firms such as PwC, EY, Deloitte, or KPMG (or similar environments).
• Ability to navigate and thrive in fast-paced, transformational environments.
• Based in Riyadh (or open to relocation).

Why Join

This is more than a job – it’s a chance to be part of a nation-shaping vision , working on pioneering projects with one of the most ambitious organisations in the world.

If you have the expertise and ambition to help build something extraordinary, we’d love to hear from you.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Strategy/Planning, Project Management, and Management
• Industries: Strategic Management Services, Real Estate, and Construction

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Overview

JOB SUMMARY
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

Candidate Profile

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
  OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

Core Work Activities

• Supporting Management of Front Desk Team
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
  • Ensures employee recognition is taking place on all shifts.
  • Establishes and maintains open, collaborative relationships with employees.
• Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Strives to improve service performance.
  • Collaborates with the Front Office Manager on ways to continually improve departmental service.
  • Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
  • Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Ensuring Exceptional Customer Service
  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Sets a positive example for guest relations.
  • Displays outstanding hospitality skills.
  • Empowers employees to provide excellent customer service.
  • Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
  • Provides feedback to employees based on observation of service behaviors.
  • Handles guest problems and complaints effectively.
  • Interacts with guests to obtain feedback on product quality and service levels.
• Managing Projects and Policies
  • Implements the customer recognition/service program, communicating and ensuring the process.
  • Ensures compliance with all Front Office policies, standards and procedures.
  • Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
• Additional Responsibilities
  • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
  • Functions in place of the Front Office Manager in his/her absence.
  • Communicates critical information from pre- and post-convention meetings to the Front Office staff.
  • Participates in department meetings.

About Marriott

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.

In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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