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Lead, Office and Operations Support, Riyadh

Riyadh, Riyadh S&P Global Regional Headquarters Company

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Job Description

About the Role

Grade Level (for internal use): 09

  • This role is exclusively for Saudi nationals. Please note that we do not offer sponsorship for this position.
The Team

The Executive & Operations Support (EOS) team is a set of professionals who work collaboratively to manage day‑to‑day operations in partnership with Site Lead to plan, manage and execute various office operations related activities.

The Impact

You will provide strategic guidance, operational expertise and day‑to‑day management for Saudi Arabia office operations. This would include supporting meetings and events across all meeting formats (in‑person, virtual, hybrid); senior leadership visits, staff townhalls, celebration of festivals and other celebratory occasions. Additionally you will be responsible for maintaining office operational activities such as supporting HR administrative process, invoice management, vendor management, business continuity planning and covering other activities.

Whats in it for you

You will be responsible for maintaining and growing the relationship with internal stakeholders (meeting owners) as a thought partner in innovation and operational excellence.

Responsibilities
  • Championing S&P Global Values and ways of working both regionally and globally.
  • Drive internal office engagement initiatives to foster a vibrant workplace culture and enhance the overall Employee Experience at the site.
  • Promote collaboration and team engagement across the business and at the site.
  • Build affiliation and growth mindset supporting change and effective communication across all functional teams.
  • Coordinate and support town halls and large meetings; includes catering, meeting logistics, meeting materials, AV connections etc.
  • Support aspects of the S&P Global Social Inclusion and Social Impact agenda to support our community engagement.
  • Assist with onboarding, transfer and offboarding of staff including purchase of IT equipment, T&E accounts, corporate credit cards, mobile phones, building access renewal of licenses.
  • Manage employment visa applications, renewals and cancellations.
  • Key contact for all internal and external visitors assisting with travel arrangements, seating, conference room set up and administrative needs.
What Were Looking For
  • Saudi National
  • Fluency in English (professional / business level)
  • Bachelor’s degree or equivalent experience
  • 25 years of office management experience including project management, government relations, system implementation and building operations or equivalent Sourcing / Procurement experience.
  • Strong overall knowledge of MS Office suite with key focus on analysing data in MS Excel and making presentations in MS Power Point.
  • Effective oral and written communication skills with the ability to build relationships at all levels.
  • Excellent planning, time management, communication, decision‑making, presentation, organization, leadership and interpersonal skills.
  • Self‑motivated and highly organized with the ability to manage multiple tasks, meet deadlines and prioritize projects.
Benefits

We take care of you so you can take care of business. We care about our people. That’s why we provide everything you and your career need to thrive at S&P Global.

  • Health & Wellness: Health care coverage designed for the mind and body.
  • Flexible Downtime: Generous time off helps keep you energized for your time on.
  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company‑matched student loan contribution and financial wellness programs.
  • Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones too with some best‑in‑class benefits for families.
  • Beyond the Basics: From retail discounts to referral incentive awards, small perks can make a big difference.
Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability please send an email to and your request will be forwarded to the appropriate person.

US Candidates Only

The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision Officials or Managers (EEO2 Job Categories United States of America) CORSVC103.1 Middle Management Tier I (EEO Job Group).

Key Skills
  • Foreign Office
  • Analysis
  • Banking Operations
  • Corporate Finance
  • Manual Testing
Employment Type

Full‑Time

Experience

years

Vacancy

1

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Financial Analyst - Executive Office Support

Riyadh, Riyadh WEbook, Inc.

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Job Description

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.

Position Overview:

We are seeking a detail-oriented and analytical Financial Analyst to work closely with our CEO, providing strategic financial insights and decision support. The ideal candidate will be experienced in financial modeling, budgeting, forecasting, and reporting, with a strong understanding of business dynamics. This role requires a sharp thinker with consultancy experience, fluent in both Arabic and English, and skilled in preparing high-quality reports and presentations to guide executive decision-making.

Key Responsibilities:

    • Collaborate directly with the CEO to support financial planning, business modeling, and strategic initiatives.
    • Analyze financial data to evaluate company performance, identify trends, risks, and opportunities, and support investment or cost-optimization decisions.
    • Prepare detailed financial reports, dashboards, and high-impact presentations in both Arabic and English.
    • Conduct financial forecasting, variance analysis, and budget tracking to ensure alignment with business goals.
    • Support the development of pitch decks, investor reports, and executive summaries with strong financial narratives.
    • Conduct market and competitor analysis with a focus on financial performance and industry benchmarks.
    • Assist in defining KPIs, business objectives, and building financial roadmaps aligned with strategic plans.
    • Act as a liaison between the CEO and finance, operations, and other departments to ensure data-driven alignment.
      • Bachelor’s degree in Finance, Accounting, Economics, or a related field (MBA or professional certification is a plus).
      • Minimum of 3 years of experience in financial analysis, preferably within consultancy or strategic roles.
      • Strong analytical and quantitative skills with the ability to interpret complex financial data.
      • Proficiency in financial modeling and advanced Excel/Google Sheets; experience with budgeting and forecasting tools.
      • Excellent verbal and written communication skills in both Arabic and English.
      • High proficiency in Google Workspace (Docs, Slides, Sheets) for creating professional presentations and reports.
      • Strong organizational skills and ability to manage multiple priorities under tight deadlines.
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Financial Analyst - Executive Office Support

Riyadh, Riyadh WEbook, Inc.

Posted today

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Job Description

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for , webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.

Position Overview:

We are seeking a detail-oriented and analytical Financial Analyst to work closely with our CEO, providing strategic financial insights and decision support. The ideal candidate will be experienced in financial modeling, budgeting, forecasting, and reporting, with a strong understanding of business dynamics. This role requires a sharp thinker with consultancy experience, fluent in both Arabic and English, and skilled in preparing high-quality reports and presentations to guide executive decision-making.

Key Responsibilities:

  • Collaborate directly with the CEO to support financial planning, business modeling, and strategic initiatives.
  • Analyze financial data to evaluate company performance, identify trends, risks, and opportunities, and support investment or cost-optimization decisions.
  • Prepare detailed financial reports, dashboards, and high-impact presentations in both Arabic and English.
  • Conduct financial forecasting, variance analysis, and budget tracking to ensure alignment with business goals.
  • Support the development of pitch decks, investor reports, and executive summaries with strong financial narratives.
  • Conduct market and competitor analysis with a focus on financial performance and industry benchmarks.
  • Assist in defining KPIs, business objectives, and building financial roadmaps aligned with strategic plans.
  • Act as a liaison between the CEO and finance, operations, and other departments to ensure data-driven alignment.
  • Bachelor’s degree in Finance, Accounting, Economics, or a related field (MBA or professional certification is a plus).
  • Minimum of 3 years of experience in financial analysis, preferably within consultancy or strategic roles.
  • Strong analytical and quantitative skills with the ability to interpret complex financial data.
  • Proficiency in financial modeling and advanced Excel/Google Sheets; experience with budgeting and forecasting tools.
  • Excellent verbal and written communication skills in both Arabic and English.
  • High proficiency in Google Workspace (Docs, Slides, Sheets) for creating professional presentations and reports.
  • Strong organizational skills and ability to manage multiple priorities under tight deadlines.
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Project Manager - Ea Office Support

Riyadh, Riyadh Mace

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Job Description

The opportunity

Project: This is an opportunity to work on one of the largest programmes in Saudi Arabia. This unique project consists of major mixed-use development including sports facilities, entertainment, and arts along with all associated infrastructure. Mace is one of the delivery partners requiring high-calibre and experienced professionals to lead integrated teams throughout each phase of the project.

Your responsibilities will include:

- Gatekeeping and monitoring inboxes for urgent messages.
- Managing diaries - supporting the leadership team to ensure they are prepared, and their time is scheduled and managed effectively. Managing all diary-related planning and management including prioritisation, room bookings, meeting reminders, guest retrieval and room set up/catering as required.
- Planning and scheduling - diary support to the leadership team - bookings in 121s, team meetings and annual appraisals to ensure effective team engagement.
- Processing the new starters and leavers, liaising with HR, IT, building services and ensuring a smooth transition for the new starter as well as prepping the line managers with all onboarding documents and checklists.
- Communicating and cascading HR initiatives and other updates from the business.
- Managing the Oracle timecard and absence reporting.
- Organising the department comms programme, team away days and social events.
- Supporting with raising and processing purchase orders.
- Supporting wider team - being the facilitator between the department and other central services such as HR, Marcomms, FM and IT.
- Providing regular and positive communication with the project team.
- Providing CRM input.
- Processing of expenses and documents with approval.
- Booking transport and accommodation.
- Arranging social events for both clients and the team.
- Taking minutes of the meeting, preparing letters, presentations and reports.
- Implementing and maintaining procedures/office administrative systems.
- Overseeing compliance checks.

About you

With a relevant degree qualification, you will take personal development seriously and be chartered or pursuing a similar level of professional qualification.

You are digitally savvy, can build lasting client relationships and lead strong, motivated teams. You will have experience working in project management or construction background and be hungry to grow your career and enjoy the opportunities Mace has to offer.

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Back office support Supervisor ( Call Center)

Riyadh, Riyadh Emdad By Elm

Posted 14 days ago

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Job Description

Back office support Supervisor ( Call Center)

We are looking for an experienced and motivated Back-office Support Supervisor to lead the back-office team at the Absher Call Center. The role is responsible for overseeing all non-voice customer service operations, ensuring timely and accurate handling of service requests, managing team performance, and coordinating with internal departments to maintain service excellence and compliance with client SLAs.

Key Responsibilities:

  • Supervise daily back-office operations, including ticket handling, complaint processing, and case follow-up.
  • Ensure team adherence to performance KPIs and service quality standards.
  • Act as the escalation point for complex or unresolved cases.
  • Review and validate daily/weekly reports submitted by the team.
  • Liaise with internal departments (e.g., IT, HR, Quality) to resolve operational issues promptly.
  • Conduct regular coaching and performance reviews for back-office staff.
  • Contribute to process improvement and ensure proper documentation of workflows and updates.
  • Support onboarding and training of new back-office agents.

Requirements:

  • Bachelor’s degree in information technology, Business Administration, or a related field.
  • 3+ years of experience in back-office operations or customer service, including at least 1 year in a supervisory role.
  • Strong leadership and team management skills.
  • Experience with CRM and case management systems.
  • Excellent analytical, reporting, and problem-solving capabilities.
  • Fluent in Arabic and English (written and verbal).
  • Ability to work under pressure and manage multiple priorities.

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Operations Management Professionals Jobs in Riyadh (Oct 2025) - Bayt.com

Riyadh, Riyadh CARE

Posted 14 days ago

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Job Description

Job Opportunities in Riyadh

We are seeking experienced professionals to fill various operations management roles in Riyadh, Saudi Arabia. The available positions include Operations Manager, Freight Forward Operations Manager, Restaurant Operations Manager, Service Desk Operations Manager, and General Manager, among others.

  • Operations Manager: oversee daily operations, enhance business processes, and manage supply chain operations.
  • Freight Forward Operations Manager: lead business development, pricing strategies, and operational excellence.
  • Restaurant Operations Manager: lead and elevate guest experiences, ensure operational excellence, and drive performance improvements.
  • Service Desk Operations Manager: oversee IT service desk operations, manage support requests, and ensure customer satisfaction.
  • General Manager: oversee operations, financial management, and team leadership, ensuring regulatory compliance and driving strategic initiatives.

Responsibilities vary by role but may include managing daily operations, developing strategies, collaborating with stakeholders, and ensuring compliance with industry standards. Required qualifications typically include relevant experience, strong leadership and communication skills, and proficiency in specific software or systems.

  • Minimum requirements: relevant experience, strong leadership and communication skills, and proficiency in specific software or systems.
  • Preferred qualifications: bachelor's degree, extensive experience in the field, and fluency in Arabic and English.

If you are a motivated and experienced professional looking to join a dynamic team in Riyadh, please consider applying for one of these exciting opportunities.

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Office Management Assistant

Riyadh, Riyadh Mace

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Job Description

Office Management Assistant – Mace

Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.

Day‑to‑day delivery of front‑of‑house, Office Management and Mobilisation Logistics functional support for Mace Arabia and the RHQ. A fast‑paced role with multiple areas of responsibility, a strong organisational mindset and attention to detail is required. Customer‑ and employee‑facing, the role holder will need good written and spoken English and Arabic and be experienced in communicating effectively with a wide range of people. The role-holder will cover for the Office Management Assistant Manager and the PRO Senior Assistant in the event of absence. The role has day‑to‑day financial responsibilities.

You’ll Be Responsible For
  • Delivering high‑quality front‑of‑house service.
  • Conducting office walkthroughs for maintenance purposes.
  • Supporting the day‑to‑day organisation of office management staff, drivers and vendors as directed.
  • Supporting the execution of office moves and relocations.
  • Managing office suppliers, invoicing and recharges, and reconciling petty cash.
  • Supporting the delivery of RHQ and other team events and providing day‑to‑day admin and supplier support to Mace RHQ and programmes.
  • Supporting the employee exit process by tracking the return of company assets.
  • Administering the RHQ/Mace carpool.
  • Providing Mobilisation Logistics Services for new joiners to Mace Arabia.
You’ll Need To Have
  • Necessary visa criteria for the Kingdom of Saudi Arabia and relevant work experience on high‑value projects/programmes for a project‑management consultancy.
  • Experience in systematic data and supplier management.
  • Experience in managing purchase orders, payments, petty cash and recharging.
  • Excellent written and spoken English; conversational Arabic is an advantage.
  • Strong capability in MS Office programmes including Excel, Word, Outlook and PowerPoint.
  • Experience in using web‑based applications/software.
Our Values Safety first – Going home safe and well

We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.

Client focus – Deliver on our promise

We own the quality of deliverables, strategic outcomes and build long‑term relationships with our clients.

Integrity – Always do the right thing

We influence positive outcomes within our industry, while always aligning with our compliance obligations.

Create opportunity – For our people to excel

We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation. We are also open to discussing part time, flexible and hybrid working options if suitable within the role.

Seniority level

Not Applicable

Employment type

Full‑time

Job function

Administrative

Industries

Construction

Referrals increase your chances of interviewing at Mace by 2x

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About the latest Office operations Jobs in Riyadh !

Office Management Assistant

Riyadh, Riyadh Mace Group

Posted 10 days ago

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Job Description

Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.

Day to day delivery of front-of-house, Office Management and Mobilization Logistics functional support for the Mace Arabia and the RHQ. A fast-paced role with multiple different areas of responsibility, a strong organizational mindset and attention to detail is required from the successful applicant. Customer and employee facing, the role holder will require good written and spoken English & Arabic and be experienced in communicating clearly and effectively with a wide range of people. The role-holder would cover for the Office Management Assistant Manager and the PRO Senior Assistant in the event of absence.

The role has day-to-day financial responsibilities associated with it.

You’ll be responsible for:

  • Delivering high-quality front-of-house service.
  • Conduct of Office Walkthroughs for office maintenance purposes.
  • Supporting the day-to-day organization of Office Mgmt. support staff, drivers and vendors as directed.
  • Supporting the execution of office moves and relocations.
  • Day to day management of office suppliers, supporting payment management as required (invoicing and recharges). Management of deliveries and payment & reconciliation of petty cash.
  • Supporting the delivery of RHQ and other team events & provision of day-to-day admin and supplier management support to Mace RHQ and programmes.
  • Supporting the employee exit process by tracking the prompt return of company assets.
  • Day to day administration of RHQ/Mace carpool.
  • Supporting the provision of Mobilization Logistics Services for new joiners to Mace Arabia.

You’ll need to have:

  • Necessary visa criteria for the Kingdom of Saudi Arabia and have relevant work experience working on high valued projects/ programmes for a project management consultancy business, which are required for immigration and client approval.
  • Experience in systematic management of data & suppliers
  • Experience in management of Purchase Orders, payments, petty cash and recharging.
  • Very good written & spoken ability in English. Conversational Arabic an advantage.
  • Strong capability in MS Office programmes including Excel, Word, Outlook and PowerPoint.
  • Experience in using web-based applications/software.

Our values

Safety first - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.

Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.

Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.

Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation. We are also open to discussing part time, flexible, and hybrid working options if suitable with-in the role

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Office Management Assistant

Riyadh, Riyadh Mace Group

Posted 10 days ago

Job Viewed

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Job Description

Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.

Day to day delivery of front-of-house, Office Management and Mobilization Logistics functional support for the Mace Arabia and the RHQ. A fast-paced role with multiple different areas of responsibility, a strong organizational mindset and attention to detail is required from the successful applicant. Customer and employee facing, the role holder will require good written and spoken English & Arabic and be experienced in communicating clearly and effectively with a wide range of people. The role-holder would cover for the Office Management Assistant Manager and the PRO Senior Assistant in the event of absence.

The role has day-to-day financial responsibilities associated with it.

You'll be responsible for:

  • Delivering high-quality front-of-house service.
  • Conduct of Office Walkthroughs for office maintenance purposes.
  • Supporting the day-to-day organization of Office Mgmt. support staff, drivers and vendors as directed.
  • Supporting the execution of office moves and relocations.
  • Day to day management of office suppliers, supporting payment management as required (invoicing and recharges). Management of deliveries and payment & reconciliation of petty cash.
  • Supporting the delivery of RHQ and other team events & provision of day-to-day admin and supplier management support to Mace RHQ and programmes.
  • Supporting the employee exit process by tracking the prompt return of company assets.
  • Day to day administration of RHQ/Mace carpool.
  • Supporting the provision of Mobilization Logistics Services for new joiners to Mace Arabia.

You'll need to have:

  • Necessary visa criteria for the Kingdom of Saudi Arabia and have relevant work experience working on high valued projects/ programmes for a project management consultancy business, which are required for immigration and client approval.
  • Experience in systematic management of data & suppliers
  • Experience in management of Purchase Orders, payments, petty cash and recharging.
  • Very good written & spoken ability in English. Conversational Arabic an advantage.
  • Strong capability in MS Office programmes including Excel, Word, Outlook and PowerPoint.
  • Experience in using web-based applications/software.

Our values

Safety first - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.

Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.

Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.

Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation. We are also open to discussing part time, flexible, and hybrid working options if suitable with-in the role

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Operations Coordinator – Property Management

Riyadh, Riyadh Azure

Posted 6 days ago

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Job Description

Overview

Job Title: Operations Coordinator – Property Management (Gated Communities)

Location: Riyadh

Employment Type: Full-Time

We are seeking a highly organized and proactive Saudi National to join our property management team as an Operations Coordinator. This role is vital in supporting the Vice President of Operations to oversee the performance, service delivery, and operational excellence across fully serviced and gated residential compounds. The role requires a detail-oriented and analytical professional with strong leadership and communication skills, capable of coordinating across departments to ensure high standards of facility operations, tenant satisfaction, and asset performance.

Responsibilities
  • Monitor the daily operations of residential compounds, ensuring seamless service delivery (maintenance, security, housekeeping, landscaping, etc).
  • Conduct on-site inspections and audits to assess quality, safety, and compliance.
  • Report operational risks, service failures, and recommendations to the VP Operations.
  • Performance Reporting & Analysis: Collect and analyze KPIs from various departments to track service quality and operational efficiency. Prepare detailed performance reports, dashboards, and executive summaries for management. Provide insights based on trends, complaints, and cost analysis to support decision-making.
  • Cross-Departmental Coordination: Act as a central point of contact among departments (maintenance, leasing, customer service, procurement, finance). Follow up on cross-functional tasks, ensure progress tracking, and report delays.
  • Coordinate meetings, agendas, and updates between VP Operations and internal teams.
  • Vendor Support & Compliance: Monitor vendor performance and escalate non-compliance or SLA breaches. Track contract renewals, service logs, and procurement timelines. Assist in ensuring vendors comply with safety, legal, and quality requirements.
  • Resident Interaction & Service Quality: Collaborate with customer service to track and resolve resident complaints and service requests. Monitor response times and feedback to ensure a high level of resident satisfaction. Support resident communication plans, surveys, and follow-up activities.
  • Documentation & Policy Adherence: Maintain updated records for maintenance schedules, compliance certificates, operation manuals, and internal reports. Ensure full adherence to company policies, safety protocols, and local municipal regulations.
Qualifications & Skills
  • Education: Bachelor’s degree in Business Administration, Facility/Property Management, Engineering, or a related field.
  • Experience: 2–4 years in an operational or coordination role within residential compounds or property/facility management. Prior exposure to gated community operations or serviced property environments is preferred.
  • Technical & Professional Skills: Strong analytical and reporting skills (Microsoft Excel, PowerPoint, CAFM, or ERP systems).
  • Languages: Fluent in both Arabic and English.
  • Other Skills: Excellent coordination, follow-up, and problem-solving skills. Ability to manage multiple tasks and departments under time-sensitive conditions.
Key Competencies
  • Proactive mindset with attention to detail
  • Clear communication and follow-through
  • Data-driven decision-making
  • Cross-functional collaboration
  • Strong ethics and professionalism
Seniority level
  • Entry level
Employment type
  • Full-time
Industries
  • Real Estate and Real Estate and Equipment Rental Services

Note: This refined description retains the core responsibilities, qualifications, and structure of the original content while presenting it in a clear, tag-consistent format. Expiry status: false

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