12 Office Operations jobs in Riyadh

Overview

Operations Coordinator – Property Management (Gated Communities) Location: Riyadh Employment Type: Full-Time

Job Summary

We are seeking a highly organized and proactive Saudi National to join our property management team as an Operations Coordinator. This role supports the Vice President of Operations to oversee performance, service delivery, and operational excellence across fully serviced and gated residential compounds. The role requires a detail-oriented and analytical professional with strong leadership and communication skills, capable of coordinating across departments to ensure high standards of facility operations, tenant satisfaction, and asset performance.

Responsibilities

• Compound Operations Oversight: monitor the daily operations of residential compounds, ensuring seamless service delivery (maintenance, security, housekeeping, landscaping, etc.).
• Conduct on-site inspections and audits to assess quality, safety, and compliance.
• Report operational risks, service failures, and recommendations to the VP Operations.
• Performance Reporting & Analysis: collect and analyze KPIs from various departments to track service quality and operational efficiency; prepare detailed performance reports, dashboards, and executive summaries for management.
• Provide insights based on trends, complaints, and cost analysis to support decision-making.
• Cross-Departmental Coordination: act as a central point of contact among maintenance, leasing, customer service, procurement, and finance; follow up on cross-functional tasks, ensure progress tracking, and report delays; coordinate meetings, agendas, and updates between VP Operations and internal teams.
• Vendor Management: support vendor performance monitoring, escalate non-compliance or SLA breaches; track contract renewals, service logs, and procurement timelines; assist in ensuring vendors comply with safety, legal, and quality requirements.
• Resident Interaction & Service Quality: collaborate with customer service to track and resolve resident complaints and service requests; monitor response times and feedback to ensure high resident satisfaction; support resident communication plans, surveys, and follow-up activities.
• Documentation & Policy Adherence: maintain updated records for maintenance schedules, compliance certificates, operation manuals, and internal reports; ensure full adherence to company policies, safety protocols, and local municipal regulations.

Qualifications & Skills

• Education: Bachelor’s degree in Business Administration, Facility/Property Management, Engineering, or related field.
• Experience: 2–4 years in an operational or coordination role within residential compounds or property/facility management; prior exposure to gated community operations or serviced property environments is preferred.
• Technical & Professional Skills: strong analytical and reporting skills (Microsoft Excel, PowerPoint, CAFM, or ERP systems); fluent in Arabic and English; excellent coordination, follow-up, and problem-solving skills; ability to manage multiple tasks and departments under time-sensitive conditions; proactive mindset with attention to detail; clear communication and follow-through; cross-functional collaboration; strong ethics and professionalism.

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In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Parsons is looking for an amazingly talentedManager – Facilities Management (Operations, Asset Coding & CAFM Support)to join our team! In this role, you will support operational handover activities, manage asset documentation, and ensure the seamless integration of Computer-Aided Facilities Management (CAFM) systems. You will play a critical role in maintaining asset coding structures, coordinating design reviews, and providing technical support to FM teams. This is an exciting opportunity to contribute to the operational readiness of large-scale projects by ensuring data accuracy and compliance with FM requirements.

What You'll Be Doing:

• Operational Handover Support:

• Support operational handover activities, ensuring accurate and complete asset documentation.

• Design Review Coordination:

• Coordinate design reviews to validate FM requirements and asset coding compliance.

• Asset Coding Management:

• Maintain, update, and support the asset coding structure aligned with project progress and operational needs.

• CAFM System Administration:

• Manage and administer CAFM systems backend functions related to asset data and coding integrity.

• Stakeholder Liaison:

• Liaise with IT, operations, and project teams to ensure seamless CAFM integration and data accuracy.

• Technical Support & Training:

• Provide technical support and training to FM teams on asset coding and CAFM system use.

• Reporting:

• Prepare and present reports on asset coding status, CAFM data quality, and handover progress.

What Required Skills You'll Bring:

• Minimum 5–10 years’ experience in Facilities Management or related operational roles.

• Proven experience managing CAFM systems, particularly backend asset data and coding structures.

• Knowledge of asset coding standards, operational handover processes, and design review coordination.

• Strong technical aptitude with CAFM software and asset lifecycle management.

• Familiarity with CAFM platforms such as IBM Maximo, Archibus, FM:Systems, Planon, or similar.

• Experience with data integration, database management, and reporting tools related to CAFM.

• Excellent organizational, communication, and teamwork skills.

What Desired Skills You'll Bring:

• Ability to meet Parsons’ project management certification requirements.

• Effective leadership skills with the ability to perform in a management capacity.

• Excellent written and oral communication skills.

• Thorough knowledge of industry practices and regulations.

• Knowledge of current technology and how it can be effectively utilized on projects.

Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to

#J-18808-Ljbffr

In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Parsons is looking for an amazingly talentedManager – Facilities Management (Operations, Asset Coding & CAFM Support)to join our team! In this role, you will support operational handover activities, manage asset documentation, and ensure the seamless integration of Computer-Aided Facilities Management (CAFM) systems. You will play a critical role in maintaining asset coding structures, coordinating design reviews, and providing technical support to FM teams. This is an exciting opportunity to contribute to the operational readiness of large-scale projects by ensuring data accuracy and compliance with FM requirements.

What You'll Be Doing:

• Operational Handover Support:

• Support operational handover activities, ensuring accurate and complete asset documentation.

• Design Review Coordination:

• Coordinate design reviews to validate FM requirements and asset coding compliance.

• Asset Coding Management:

• Maintain, update, and support the asset coding structure aligned with project progress and operational needs.

• CAFM System Administration:

• Manage and administer CAFM systems backend functions related to asset data and coding integrity.

• Stakeholder Liaison:

• Liaise with IT, operations, and project teams to ensure seamless CAFM integration and data accuracy.

• Technical Support & Training:

• Provide technical support and training to FM teams on asset coding and CAFM system use.

• Reporting:

• Prepare and present reports on asset coding status, CAFM data quality, and handover progress.

What Required Skills You'll Bring:

• Minimum 5–10 years’ experience in Facilities Management or related operational roles.

• Proven experience managing CAFM systems, particularly backend asset data and coding structures.

• Knowledge of asset coding standards, operational handover processes, and design review coordination.

• Strong technical aptitude with CAFM software and asset lifecycle management.

• Familiarity with CAFM platforms such as IBM Maximo, Archibus, FM:Systems, Planon, or similar.

• Experience with data integration, database management, and reporting tools related to CAFM.

• Excellent organizational, communication, and teamwork skills.

What Desired Skills You'll Bring:

• Ability to meet Parsons’ project management certification requirements.

• Effective leadership skills with the ability to perform in a management capacity.

• Excellent written and oral communication skills.

• Thorough knowledge of industry practices and regulations.

• Knowledge of current technology and how it can be effectively utilized on projects.

Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to

#J-18808-Ljbffr

In a world of possibilities, pursue one with endless opportunities. Imagine Next!
When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for.
**Job Description:**
Parsons is looking for an amazingly talented **Manager - Facilities Management (Operations, Asset Coding & CAFM Support)** to join our team! In this role, you will support operational handover activities, manage asset documentation, and ensure the seamless integration of Computer-Aided Facilities Management (CAFM) systems. You will play a critical role in maintaining asset coding structures, coordinating design reviews, and providing technical support to FM teams. This is an exciting opportunity to contribute to the operational readiness of large-scale projects by ensuring data accuracy and compliance with FM requirements.
**What You'll Be Doing:**
+ Operational Handover Support:
+ Support operational handover activities, ensuring accurate and complete asset documentation.
+ Design Review Coordination:
+ Coordinate design reviews to validate FM requirements and asset coding compliance.
+ Asset Coding Management:
+ Maintain, update, and support the asset coding structure aligned with project progress and operational needs.
+ CAFM System Administration:
+ Manage and administer CAFM systems backend functions related to asset data and coding integrity.
+ Stakeholder Liaison:
+ Liaise with IT, operations, and project teams to ensure seamless CAFM integration and data accuracy.
+ Technical Support & Training:
+ Provide technical support and training to FM teams on asset coding and CAFM system use.
+ Reporting:
+ Prepare and present reports on asset coding status, CAFM data quality, and handover progress.
**What Required Skills You'll Bring:**
+ Minimum 5-10 years' experience in Facilities Management or related operational roles.
+ Proven experience managing CAFM systems, particularly backend asset data and coding structures.
+ Knowledge of asset coding standards, operational handover processes, and design review coordination.
+ Strong technical aptitude with CAFM software and asset lifecycle management.
+ Familiarity with CAFM platforms such as IBM Maximo, Archibus, FM:Systems, Planon, or similar.
+ Experience with data integration, database management, and reporting tools related to CAFM.
+ Excellent organizational, communication, and teamwork skills.
**What Desired Skills You'll Bring:**
+ Ability to meet Parsons' project management certification requirements.
+ Effective leadership skills with the ability to perform in a management capacity.
+ Excellent written and oral communication skills.
+ Thorough knowledge of industry practices and regulations.
+ Knowledge of current technology and how it can be effectively utilized on projects.
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to .
About Us
Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide.
Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+.
For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.

Overview

We are seeking a dynamic and experienced PMO Head to lead the Project Management Office of our Elevator Product Design Center in KSA. In this role, you will oversee the R&D Project Management function, ensuring seamless coordination and execution of development projects. Your strategic vision and leadership will drive efficiency and result achievement in cross-functional Project Management, fostering a collaborative environment.

Responsibilities

• Leads the R&D Project Management Function and Project Management Team in KSA, which includes the ownership of the R&D Project Portfolio, ensuring alignment of projects with business needs, and driving clarity, transparency, and feasibility of scope, schedule, resources, and budget. Sets the structure to proactively identify, evaluate, manage and communicate project and portfolio risks.
• Ensures the right Project Management Capacity and Skills to lead cross-functionally without formal authority on the projects in the portfolio. Leads, coaches and develops the Project Management Team.
• Owns and ensures continuous improvement of the Standard Product Development Process (SPDP) and Project Development Governance, in collaboration with the cross-functional leading team.
• Defines KPIs and reports/communicates the Project and Project Portfolio performance to all impacted stakeholders, with particular focus to the Executive level.
• Ensures administration and continuous improvement of the Project and Project Portfolio Management tool.
• Supports the Head of R&D to implement R&D strategy by supporting scoping/planning and then managing the project management for Transformation initiatives.

Required Qualifications

• Experience: minimum 10 years’ experience in PMO, Program Management and/or Project Management roles, preferably within the R&D or Product Development sectors.
• Proven experience in leading/managing small teams, preferably in Project Management.
• International experience and cultural awareness with various business environments; knowledge of KSA and/or Middle East environments is valuable.
• Ability to lead initiatives without authority in a matrix organization: create plans, drive alignment across functions and hierarchy levels, and monitor implementation.
• Able to identify and resolve conflicts; ability to build strong working relationships with management and all project stakeholders from Executives to Project Team Members.
• Strong personality to influence others. Excellent communication and presentation skills, with the ability to convey complex information to executive-level stakeholders.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making. Ability to tailor reports and communications for the Executive level.
• Advanced Degree such as Master’s in Business Administration, Engineering, or a related field.
• Project Management Certification: PMP, PRINCE2, or equivalent.
• Language Skills: Fluent in English, both written and spoken.

Preferred Qualifications

• Good knowledge of R&D processes and tools
• Industry knowledge: experience in the elevator or related industry.
• Change management and greenfield experience: change management and new organization setup.
• Demonstrated ability to drive innovation and integrate new technologies into project management practices.
• Additional languages: proficiency in Arabic or other relevant languages.
• Experience with New Product Launch/Gated Process
• Ability to operate in a matrix environment with global and local teams.

Work Environment and Travel Requirements

• Ability to travel internationally (up to 30%).
• Role includes a mix of office, manufacturing site, and field environment interactions.

Seniority level

• Director

Employment type

• Full-time

Job function

• Industrial Machinery Manufacturing

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Overview

To lead and direct the Strategic Management Office, ensuring alignment of organizational strategies and initiatives with national priorities. The role is responsible for governance, performance measurement, portfolio management, and strategic reporting—supporting senior leadership in effective decision-making and driving organizational excellence.

Responsibilities

• Develop, update, and oversee the organization’s strategic framework (vision, mission, strategic objectives, KPIs).
• Lead the strategy formulation, execution, and review process in coordination with business units.
• Manage the Project and Program Management Office (PMO) and oversee the strategic initiatives portfolio.
• Monitor the implementation of national and sectoral initiatives, ensuring alignment with Vision 2030 and organizational priorities.
• Establish, track, and report Key Performance Indicators (KPIs) to assess institutional performance.
• Ensure strategic governance processes and prepare regular reports for boards and executive committees.
• Provide insights, analyses, and recommendations to support data-driven decision making.
• Drive a performance culture across the organization and ensure commitment to strategic objectives.
• Manage relationships with internal and external stakeholders to enhance alignment and impact.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Economics, Industrial Engineering, or related field (Master’s preferred).
• 12–15+ years of experience in strategy, performance management, or management consulting, with at least 5 years in a leadership role.
• Strong knowledge of portfolio, program, and project management methodologies.
• Demonstrated experience in strategy execution and performance monitoring at organizational or government level.
• Familiarity with Vision 2030 programs, government transformation, and sectoral strategies (for KSA context).
• Strategic thinking and planning.
• Strong leadership and people management skills.
• Excellent stakeholder management and communication abilities.
• Analytical and problem-solving skills with data-driven decision making.
• High proficiency in performance dashboards, KPIs, and reporting tools.

Seniority level

• Executive

Employment type

• Full-time

Industries

• Telecommunications
• Government Administration

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Overview

Senior Recruitment Manager at People Group Arabia. We are supporting a newly established PIF-backed subsidiary in Riyadh, focused on ambitious real estate development projects that will shape the future of the Kingdom. To drive the success of this transformative journey, we are seeking an experienced Senior PMO Manager .

The Role:

As Senior PMO Manager, you will play a critical role in establishing and structuring the PMO from the ground up, ensuring robust governance, reporting frameworks, and delivery excellence across multiple large-scale projects. This is a unique opportunity to make a lasting impact on a high-profile organisation during its formative stages.

Key Responsibilities

• Establishing a best-in-class PMO framework and processes.
• Leading portfolio, programme, and project governance across complex initiatives.
• Partnering with senior leadership to ensure alignment with strategic objectives.
• Driving project performance, risk management, and reporting standards.
• Mentoring and guiding teams to embed PMO best practices.

Requirements

• Proven track record in PMO set-up and delivery , ideally within large-scale organisations.
• Background in consulting firms such as PwC, EY, Deloitte, or KPMG (or similar environments).
• Ability to navigate and thrive in fast-paced, transformational environments.
• Based in Riyadh (or open to relocation).

Why Join

This is more than a job – it’s a chance to be part of a nation-shaping vision , working on pioneering projects with one of the most ambitious organisations in the world.

If you have the expertise and ambition to help build something extraordinary, we’d love to hear from you.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Strategy/Planning, Project Management, and Management
• Industries: Strategic Management Services, Real Estate, and Construction

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Senior Director of Project Management Office (PMO)

Senior Director of the Project Management Office (PMO) is responsible for leading project delivery across the organization, ensuring timely and effective execution of major initiatives and strategic objectives. This role establishes and oversees the institution’s project management frameworks, coordinating cross-functional efforts to achieve high-impact results. The ideal candidate brings extensive expertise in project governance, resource, and risk management, and change management in complex institutional settings. They will lead a team of project professionals, drive alignment with key performance indicators (KPIs), and provide senior leadership with critical insights into project progress and outcomes. A skilled communicator and facilitator, the jobholder will foster strong working relationships across departments and with external partners, advancing the institution’s objectives in civic engagement and cultural innovation. All project planning and execution will be firmly aligned with the institution’s mission and values.

Roles and Responsibilities Strategy and Planning

• Develop project strategy, timelines, and institutional KPIs
• Develop and implement a comprehensive strategic vision for the PMO that aligns with the museum's mission and long-term goals
• Budget Management
• Develop, allocate and monitor resources in collaboration with Finance and HR
• Policies, Processes, and Procedures
• Establish and enforce project governance frameworks and protocols to ensure compliance with internal policies and external regulations

Budget Management

• Develop, allocate and monitor resources in collaboration with Finance and HR

Policies, Processes, and Procedures

• Establish and enforce project governance frameworks and protocols to ensure compliance with internal policies and external regulations
• Live by the institution’s values, ethical standards, and governance

Functional Accountabilities

• Oversee the coordination of cross-departmental initiatives including exhibitions, programs, and systems roll-outs
• Oversee the Master Timeline and ensure integration across projects
• Negotiate vendor and partner agreements in collaboration with Legal and Procurement
• Ensure compliance, delivery on time and budget, and performance reporting
• Embed continuous improvement through lessons learned and review cycles
• Maintain high standards of accountability and service delivery
• Support interdepartmental coordination to meet the evolving operational needs of the institution
• Monitor project performance against established KPIs, preparing regular reports for the executive team and board of trustees on progress, challenges, and opportunities
• Champion innovation in project management practices by integrating emerging technologies and tools that enhance project tracking and reporting
• Contribute to the development of organizational-wide policies that promote sustainability and social responsibility within projects
• Establish the institution as a leader in project management within the cultural sector and represent it at industry conferences and forums

Stakeholder Management

• Collaborate closely with Senior Directors, Directors and stakeholders to prioritize projects, allocate resources efficiently, and increase efficiency of project delivery across the institution
• Drive stakeholder engagement initiatives across the institution, ensuring all parties are aligned with project goals and objectives and have a voice in project decisions

People Management

• Manage and support team members in performing their tasks in line with established policies and procedures
• Guide, mentor, and develop the Digital Production Unit team to ensure continuous growth and achievement of functional objectives
• Set clear performance goals, provide regular feedback, and support professional development through coaching and formal evaluations
• Delegate authority appropriately to empower team members and encourage accountability
• Contribute to workforce planning, recruitment, and performance management while promoting employee engagement and motivation
• Foster a high-performance, inclusive, and collaborative work culture aligned with the museum’s values
• Promote innovation and contribute to a positive, inspiring, and diverse workplace
• Maintain high personal standards and ensure excellence across the section

Job Qualifications and Requirements Knowledge and Experience

• A minimum of 8 years of progressive leadership experience in project management, with at least 3 years in a senior role within a cultural institution or nonprofit organization
• Experience in contract management and institutional reporting
• Proven track record of successfully leading large-scale, complex projects with comprehensive budgets
• Deep knowledge of industry-standard project management methodologies (e.g., Agile, Waterfall, Lean) and expertise in tailoring these methodologies to fit the unique needs of a museum environment
• Extensive experience in change management and organizational transformation strategies, with a focus on stakeholder engagement and process improvement
• Demonstrated ability to analyze and interpret data to drive strategic decision-making and identify areas for improvement in project outcomes
• Strong financial acumen with experience in budget creation, forecasting, cost management, and ensuring financial sustainability of projects
• Working knowledge of art and cultural management practices, trends, and challenges faced by museums and similar cultural institutions
• Exceptional leadership abilities, with a track record of mentoring and developing project management teams to enhance skills and performance
• Excellent verbal and written communication skills, with an ability to present complex information clearly and persuasively to diverse audiences, including executive leaders and board members
• Familiarity with legal and compliance issues related to public institutions and nonprofit organizations, including contract management

Education and Certifications

• An advanced degree in project management, arts administration, organizational leadership, or a related field; a Project Management Professional (PMP) certification is highly desirable
• A bachelor’s degree in business administration, project management or MIS is required. A master’s degree in these fields is strongly preferred

Personal capabilities and qualifications

• Analytical, structured, collaborative, and committed to delivery excellence
• Exceptional strategic thinking and problem-solving skills, with an ability to navigate complex organizational dynamics
• Proficient in project management software and tools (e.g., MS Project, JIRA, Asana, Trello) to enhance project tracking and collaboration
• Strong negotiation skills with an aptitude for forging strategic partnerships and alliances that support project outcomes
• High emotional intelligence and interpersonal skills, fostering effective communication and collaboration across diverse teams
• Ability to thrive in a fast-paced, high-pressure environment while managing multiple projects simultaneously
• Skilled in budget management and financial oversight, maintaining a balance between project initiatives and resource constraints
• Advanced analytical skills for data-driven decision-making and identifying key performance trends to inform project strategies
• Enthusiastic advocate for the arts and cultural heritage, understanding the institution’s role within the community and its impact on social dynamics

Seniority level

• Executive

Employment type

• Full-time

Job function

• Management and Project Management

Industries

• Human Resources Services and Museums

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Senior Director of Strategic Management Office (SMO)

Reporting to
CEO

Department
SMO

Overview

The Senior Director of the Strategic Management Office leads institutional strategy and performance at the organization, ensuring that all initiatives are coherent, goal-driven, and impact-oriented. This role is responsible for developing and aligning strategic plans, setting performance metrics, and monitoring progress across all departments. The successful candidate is a seasoned strategic planner and collaborative leader, capable of synthesizing institutional priorities into actionable roadmaps. They will work closely with executive leadership and the Board to ensure that the organization’s vision is translated into measurable progress and long-term sustainability.

The role demands strong analytical acumen, a proactive approach to organizational development, and a commitment to innovation and excellence. In all activities, the Senior Director ensures that strategic planning and institutional performance are aligned with the organization’s mission and values and will activate synergies in collaboration with several institutions.

Roles and Responsibilities

• Strategy and Planning
  • Facilitate development and review of the institution’s multi-year strategic plan.
  • Ensure cross-departmental alignment with strategic goals and national cultural objectives.
  • Lead the development and implementation of the museum's strategic plan, ensuring alignment with its mission, vision, and values while setting clear measurable objectives.
• Budget Management
  • Oversee budget and performance related to the yearly strategic plan and SMO.
• Policies, Processes, and Procedures
  • Establish and monitor a framework for evaluating strategic initiatives, including key performance indicators, regular reporting, and feedback mechanisms across departments.
• Functional Accountabilities
  • Support departments in translating strategy into actionable and measurable plans.
  • Prepare strategic dashboards, reports, and insights for CEO and Board.
  • Conduct risk assessments and scenario planning to guide decision-making.
  • Support strategic capability building among Senior Directors and Directors.
  • Work with RAC and external partners on benchmarking and shared strategic initiatives.
  • Collaborate with the institution’s executives to identify strategic opportunities and challenges, facilitating the integration of strategic initiatives across all areas of the organization.
  • Ensure effective communication of the strategic vision and initiatives to all museum staff, fostering a culture of transparency and inclusion in strategic planning processes.
  • Conduct thorough market research and analysis to provide insights on industry trends, audience needs, and competitive positioning that inform the museum's strategic direction.
  • Represent the institution in relevant professional forums and networks, advocating for the organization and contributing to thought-leadership in the sector.
• Stakeholder Management
  • Cultivate relationships with key internal and external stakeholders, including board members, community leaders, and funding organizations, to foster collaborative strategic partnerships.
• People Management
  • Manage and support team members in performing their tasks in line with established policies and procedures.
  • Guide, mentor, and develop the Digital Production Unit team to ensure continuous growth and achievement of functional objectives.
  • Set clear performance goals, provide regular feedback, and support professional development through coaching and formal evaluations.
  • Delegate authority appropriately to empower team members and encourage accountability.
  • Contribute to workforce planning, recruitment, and performance management while promoting employee engagement and motivation.
  • Foster a high-performance, inclusive, and collaborative work culture aligned with the organization’s values.
  • Promote innovation and contribute to a positive, inspiring, and diverse workplace.
  • Maintain high personal standards and ensure excellence across the section.

Job Qualifications and Requirements Knowledge and Experience

• Minimum 8 years in strategic planning, policy, or institutional development, with at least 3 years in a senior role within a cultural institution or nonprofit organization.
• Experience in cultural, public, or nonprofit sectors preferred.
• Thorough expertise in developing and implementing strategic plans that align with organizational goals and objectives.
• Proven experience in financial management, including budget development, analysis, and resource allocation to support strategic initiatives.
• Comprehensive understanding of key performance indicators (KPIs) and the ability to use data to assess organizational performance and inform strategic decisions.
• Strong project management skills, with a track record of successfully leading cross-functional initiatives from concept to execution.
• Exceptional stakeholder engagement skills, with the ability to communicate effectively at all levels of the organization and with external partners.
• Knowledge of emerging trends in the field, including digital transformation, audience engagement strategies, and contemporary curatorial practices.
• Proficiency in utilizing strategic frameworks and methodologies for analysis and planning, such as SWOT analysis, balanced scorecard, and scenario planning.

Education and Certifications

• Bachelor’s or equivalent in Strategy, Policy, Management, or related field; Master’s preferred.

Personal capabilities and qualifications

• Strong planning and facilitation skills.
• Analytical, structured, collaborative, and committed to delivery excellence.
• Strategic Vision: Ability to envision the future of the museum and articulate a clear strategic direction to diverse audiences.
• Leadership and Influence: Exceptional ability to inspire, lead, and motivate teams to achieve strategic objectives and foster a culture of excellence.
• Analytical Thinking: Proficient in data analysis and interpretation to drive informed decision-making processes that support strategic planning.
• Communication: Excellent written and verbal communication skills, with the capacity to present complex ideas clearly and persuasively to varied audiences.
• Change Management: Strong expertise in managing organizational change initiatives, demonstrating resilience and adaptability in a dynamic environment.
• Relationship Management: Skilled in building and maintaining partnerships with key stakeholders, demonstrating high emotional intelligence and diplomatic capabilities.
• Financial Acumen: Solid understanding of financial principles and practices, with the ability to manage budgets and resources strategically.
• Problem Solving: Adept at identifying challenges and opportunities, developing innovative solutions, and driving those solutions to successful implementation.

Seniority level

• Executive

Employment type

• Full-time

Job function

• Management and Strategy/Planning
• Industries
• Museums

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