15 Noon jobs in Jeddah

JOB PURPOSE :

Customer Service is a key function in the OTD department and represents one of the organization's faces to its customers. The Customer Service Supervisor plays a crucial role in impacting overall customer satisfaction. This role requires multitasking, meeting tight deadlines, and succeeding both independently and as part of a team.

As a Customer Service Supervisor, you will oversee a team of approximately 6-10 people. Your responsibilities include planning, directing, and coordinating Customer Service activities at your location, with significant coordination with internal and external stakeholders. The role involves developing the department and the business by implementing local and international policies, strategies, and goals. You will develop and implement best practices and improvement initiatives to enhance customer experience and foster a culture of continuous improvement within your region, ensuring organizational objectives are met.

KEY RESPONSIBILITIES :

• Set clear objectives and actively monitor team performance, fostering engagement and teamwork.
• Track and improve customer service KPIs, developing action plans to exceed targets.
• Oversee CSR activities, including customer communications, order status, product availability, and financial close processes.
• Ensure clear and professional communication with internal teams and customers.
• Maintain compliance with internal procedures while enhancing customer experience.
• Act as a liaison between customers, sales managers, and internal stakeholders, ensuring quick responses.
• Monitor daily order activity and coordinate with logistics to resolve delivery issues.
• Provide exceptional customer service, managing difficult customers when necessary.
• Expertly use SAP and understand its impact on other systems.
• Innovate solutions based on product, customer, and market knowledge.
• Manage and resolve customer complaints in a timely manner.
• Provide pricing, availability, and scheduling information within established guidelines.
• Support master data accuracy and manage pricing roles as needed.
• Ensure audit requests are satisfied during the annual financial audit process.
• Support customer service representatives and back them up when necessary.
• Demonstrate problem-solving skills and adaptability in a dynamic environment.
• Have a solid understanding of INCOTERMS, payment terms, and banking documentation.
• Be familiar with month-end processes, credit/debit processes, and other financial aspects.

QUALIFICATIONS, EXPERIENCE, & SKILLS :

Minimum Qualification and Experience :

• University degree.
• 5+ years of experience in a reputable organization in related roles.
• Exposure to customer service roles is preferred.

Job Specific Skills :

• Excellent communication and problem-solving skills.
• Ability to work under pressure.
• Skills in MS reporting tools like Excel, PowerPoint, etc.

We're committed to our people, customers, and communities. With approximately 6,500 employees across six continents, our diversity, vertical integration, and operational expertise position Tronox as a leading titanium dioxide producer worldwide. We embrace and celebrate the unique character and culture of every location, from Australia to Europe, South Africa, and beyond. We bring passion and dedication to every place we operate, every day.

About the Company:

Join UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career.

Be ready to make your mark a top company, in an exciting & dynamic industry.

Job Purpose:

To meet and guide walk-in clients, promote FAB products, offers and non-branch channels.

Key Accountabilities:

Generic Accountability

• Actively sell/cross-sell asset and liability products to new and existing customers
• Prepare, assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing Unit
• Receive and process customer requests (e.g. account opening, online requests, returned cheque delivery, etc.)
• Encourage customers to build their balances with the bank in order to migrate to higher customer programs
• Generate leads for Elite and Elite Gold programs by referring eligible and potential customers to Elite lounges and centers
• Educate Classic and Advantage customers about automated channels including ATM, call center and online and promote their migration to these channels
• Attract new customers to branch through personal relations and existing customer referrals
• Respond to call center regarding customer inquiries forwarded
• Meet individual sales targets
• Participate in and potentially lead daily retail sales team meetings

Job Specific Accountabilities

• Agree on personal sales targets with the retails sales manager and the branch manager

Frameworks:

• Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.
• Authorized to take decisions as per the approved authorization matrix.

Qualification & Experiences:

Minimum Qualification

• Bachelor’s degree in accounting or related discipline.

Minimum Experience

• 3 years’ relevant experience in the banking sector. Familiarity with bank products and related policies and procedures

#LI-KT1

About the Company:

Join UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career.

Be ready to make your mark a top company, in an exciting & dynamic industry.

Job Purpose:

To meet and guide walk-in clients, promote FAB products, offers and non-branch channels.

Key Accountabilities:

Generic Accountability

• Actively sell/cross-sell asset and liability products to new and existing customers
• Prepare, assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing Unit
• Receive and process customer requests (e.g. account opening, online requests, returned cheque delivery, etc.)
• Encourage customers to build their balances with the bank in order to migrate to higher customer programs
• Generate leads for Elite and Elite Gold programs by referring eligible and potential customers to Elite lounges and centers
• Educate Classic and Advantage customers about automated channels including ATM, call center and online and promote their migration to these channels
• Attract new customers to branch through personal relations and existing customer referrals
• Respond to call center regarding customer inquiries forwarded
• Meet individual sales targets
• Participate in and potentially lead daily retail sales team meetings

Job Specific Accountabilities

• Agree on personal sales targets with the retails sales manager and the branch manager

Frameworks:

• Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.
• Authorized to take decisions as per the approved authorization matrix.

Qualification & Experiences:

Minimum Qualification

• Bachelor's degree in accounting or related discipline.

Minimum Experience

• 3 years' relevant experience in the banking sector. Familiarity with bank products and related policies and procedures

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Customer Service Specialist (3PL- Female)

Post

Customer Service Specialist (3PL- Female)

Department

Moving - Dammam

Job Description

Four Winds Logistics is looking for a candidate that will be positioned in our office in Khaldiyah second, Dammam, Saudi Arabia. Working with the moving manager, the customer service specialist will oversee and lead the logistics operations activities of our key clients. In particular, in the international moving and relocation. The key responsibilities: - Preparation of logistics plans to support relevant relocation of Four Winds clients. - Liasing with agents and clients to get the required documents - Proper contact with shipping/air lines. - Arranging logistics with origin agents - Arranging clearance with FW customs department - Arrange letters and written communication with customs authority. - Supervising delivery or storage based on clients needs. - Meeting management quarterly and annual quality and sales goals in synergy with the company 2021 vision. - Supervising the punctual invoicing and collection process to ensure smooth cash flow. Competencies: A good grisp of modern communications management tools and supply chain management. The ability to lead and inspire action. High English skills. The ability to communication well with different cultures.

Qualification

– Only for Saudi Citizens

– Priority for females (driving license is advantage)

– Minimum 1 Year Experience In Administrative Work.

– B2 level in English or 6.0 in IELTS minimum

– Excellent knowledge of computer applications especially SAP

– Excellent interpersonal skills and ability to work in a multi-stakeholder environment;

– IATA Qualifications Are Advantage

– At least 2 year diploma in administration or 4 years in woring experience

Employment Type

Full Time

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Warehousing and Storage

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Jiddah, Makkah, Saudi Arabia 19 hours ago

Jeddah, Makkah, Saudi Arabia 21 hours ago

Jeddah, Makkah, Saudi Arabia 19 hours ago

Jeddah, Makkah, Saudi Arabia 20 hours ago

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Join to apply for the Customer Service Specialist (3PL- Female) role at Four Winds Saudi Arabia

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Post

Customer Service Specialist (3PL- Female)

Post

Customer Service Specialist (3PL- Female)

Department

Moving - Dammam

Job Description

Four Winds Logistics is looking for a candidate that will be positioned in our office in Khaldiyah second, Dammam, Saudi Arabia. Working with the moving manager, the customer service specialist will oversee and lead the logistics operations activities of our key clients. In particular, in the international moving and relocation. The key responsibilities: - Preparation of logistics plans to support relevant relocation of Four Winds clients. - Liasing with agents and clients to get the required documents - Proper contact with shipping/air lines. - Arranging logistics with origin agents - Arranging clearance with FW customs department - Arrange letters and written communication with customs authority. - Supervising delivery or storage based on clients needs. - Meeting management quarterly and annual quality and sales goals in synergy with the company 2021 vision. - Supervising the punctual invoicing and collection process to ensure smooth cash flow. Competencies: A good grisp of modern communications management tools and supply chain management. The ability to lead and inspire action. High English skills. The ability to communication well with different cultures.

Qualification

- Only for Saudi Citizens

- Priority for females (driving license is advantage)

- Minimum 1 Year Experience In Administrative Work.

- B2 level in English or 6.0 in IELTS minimum

- Excellent knowledge of computer applications especially SAP

- Excellent interpersonal skills and ability to work in a multi-stakeholder environment;

- IATA Qualifications Are Advantage

- At least 2 year diploma in administration or 4 years in woring experience

Employment Type

Full Time

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Warehousing and Storage

Referrals increase your chances of interviewing at Four Winds Saudi Arabia by 2x

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Jiddah, Makkah, Saudi Arabia 19 hours ago

Jeddah, Makkah, Saudi Arabia 21 hours ago

Jeddah, Makkah, Saudi Arabia 19 hours ago

Jeddah, Makkah, Saudi Arabia 20 hours ago

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Job ID: 2894068 | Souq.com for E-Commerce LLC - G32

We are Amazon’s Tech Support Executive Customer Relations group and work on behalf of Senior Leaders to resolve complex customer problems and prevent similar issues from happening again, owning Digital, Device & Alexa executive customer escalations globally.

The Senior ECR Specialist is a key point of contact for relevant business and development teams, and will support them on resolution of executive escalations they own, but require CS support.

Language skills are especially important, as this person will create succinct write-ups in a narrative style format for senior leaders. The successful candidate must also have the ability to research complex use cases that involves multiple customer contacts and determining the root cause(s) for the issue.

Key job responsibilities
The core functions of the Senior ECR Specialist include:

Resolve Customer Trust Escalations related to Amazon Brand, data regulation, or privacy concerns, driving tech investigation to identify root cause and restoring the customer’s trust in devices
Support the managers on the day to day VP Inquiries owning the investigation of an escalation from start to end, including preparing the final responses to senior leaders, following the narrative style format
Dive deep into customer problems, building the entire history of customer contacts, to determine root cause
Contact the customer directly to gather data for root cause analysis, troubleshooting, and close the case for the customer
Conduct data queries and general data analytics related to escalations the team is handling
Manage process improvement initiatives, including the scoping and implementation of projects stemming from escalations
Effectively communicate with both internal and external customers by adjusting your communication style to your audience
Create and document new processes to efficiently handle escalations and ensure that the D2AS Escalations Domain in CS Assistant is up to date
Serves as a role model by displaying good judgment, a positive work ethic, strong interpersonal skills, and adherence to company policies and a commitment to excellent customer service
Successfully completes approved special projects as assigned

Fluency in both German and English (spoken and written)
Must be in good standing
Experience with MS Office and AC3 customer service tool set
Bachelor's degree or 2 years Amazon Experience
Experience interpreting and communicating analytics
Experience communicating technical concepts to a non-technical audience
Ability to quickly adapt to changing priorities and generate innovative solutions in an extremely fast-paced environment
Illustrate communicating and/or presenting to Sr. Leaders or other stakeholders
Demonstrates flexibility in work hours based on scheduling needs and customer demands
A minimum of six months of experience handling customer escalated contacts such as D2AS
Advanced Technician, DART (Resolution Specialist), Social Media, ECR or Search & Rescue.

Experience utilizing Heartbeat and Tableau
Proficiency in other languages
Proficient project management skills (communication, planning, documentation) and the proven ability to identify opportunities, and drive them to completion (kaizen, six sigma, project management methods).
Knowledge of project management tools like SIM.
HTML skills for creation of departmental and interdepartmental documentation and communication.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Posted: May 13, 2025 (Updated about 10 hours ago)

Posted: September 26, 2024 (Updated about 14 hours ago)

Posted: February 27, 2025 (Updated about 1 month ago)

Posted: March 4, 2025 (Updated about 1 month ago)

Posted: January 19, 2025 (Updated about 2 months ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Job ID: for E-Commerce LLC - G32

We are Amazon's Tech Support Executive Customer Relations group and work on behalf of Senior Leaders to resolve complex customer problems and prevent similar issues from happening again, owning Digital, Device & Alexa executive customer escalations globally.

The Senior ECR Specialist is a key point of contact for relevant business and development teams, and will support them on resolution of executive escalations they own, but require CS support.

Language skills are especially important, as this person will create succinct write-ups in a narrative style format for senior leaders. The successful candidate must also have the ability to research complex use cases that involves multiple customer contacts and determining the root cause(s) for the issue.

Key job responsibilities
The core functions of the Senior ECR Specialist include:

Resolve Customer Trust Escalations related to Amazon Brand, data regulation, or privacy concerns, driving tech investigation to identify root cause and restoring the customer's trust in devices
Support the managers on the day to day VP Inquiries owning the investigation of an escalation from start to end, including preparing the final responses to senior leaders, following the narrative style format
Dive deep into customer problems, building the entire history of customer contacts, to determine root cause
Contact the customer directly to gather data for root cause analysis, troubleshooting, and close the case for the customer
Conduct data queries and general data analytics related to escalations the team is handling
Manage process improvement initiatives, including the scoping and implementation of projects stemming from escalations
Effectively communicate with both internal and external customers by adjusting your communication style to your audience
Create and document new processes to efficiently handle escalations and ensure that the D2AS Escalations Domain in CS Assistant is up to date
Serves as a role model by displaying good judgment, a positive work ethic, strong interpersonal skills, and adherence to company policies and a commitment to excellent customer service
Successfully completes approved special projects as assigned

Fluency in both German and English (spoken and written)
Must be in good standing
Experience with MS Office and AC3 customer service tool set
Bachelor's degree or 2 years Amazon Experience
Experience interpreting and communicating analytics
Experience communicating technical concepts to a non-technical audience
Ability to quickly adapt to changing priorities and generate innovative solutions in an extremely fast-paced environment
Illustrate communicating and/or presenting to Sr. Leaders or other stakeholders
Demonstrates flexibility in work hours based on scheduling needs and customer demands
A minimum of six months of experience handling customer escalated contacts such as D2AS
Advanced Technician, DART (Resolution Specialist), Social Media, ECR or Search & Rescue.

Experience utilizing Heartbeat and Tableau
Proficiency in other languages
Proficient project management skills (communication, planning, documentation) and the proven ability to identify opportunities, and drive them to completion (kaizen, six sigma, project management methods).
Knowledge of project management tools like SIM.
HTML skills for creation of departmental and interdepartmental documentation and communication.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Posted: May 13, 2025 (Updated about 10 hours ago)

Posted: September 26, 2024 (Updated about 14 hours ago)

Posted: February 27, 2025 (Updated about 1 month ago)

Posted: March 4, 2025 (Updated about 1 month ago)

Posted: January 19, 2025 (Updated about 2 months ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Retail Sales Associate - Jeddah, Saudi Arabia
We are seeking an experienced Retail Sales Associate to join our team in Jeddah, Saudi Arabia. The ideal candidate will have excellent customer service skills and be able to maintain a positive attitude in the workplace.

The successful applicant must possess a biometric passport and be able to work on a contract basis. No English language proficiency is required for this position. We welcome applications from students looking for part-time or full-time work.

The Retail Sales Associate will be responsible for providing customers with excellent assistance in the store, including answering their questions about products, helping them find items of interest, and processing transactions using our POS system. The Associate will also need to ensure that all merchandise is priced correctly and stocked neatly on the shelves. Additionally, they may be asked to assist with other tasks as assigned by the store manager.

We are looking for someone who is enthusiastic about retail sales and customer service, has excellent communication skills, and is comfortable working in a fast-paced environment. If you think you are the right fit for this position, please apply now!

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The most in-demand professions in Jeddah:

MEAT SLAUGHTERHOUSE WORKER | PACKERS, SORTERS | UKRAINE | without work experience

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Retail Sales Associate - Jeddah, Saudi Arabia

Our retail store in Jeddah is seeking a highly motivated and customer-oriented Retail Sales Associate to join our team. The ideal candidate will be a Pakistani or Malayalee national with previous experience in retail sales and a strong passion for customer service.

Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Understand customers' needs and recommend appropriate products
- Process sales transactions accurately and efficiently
- Maintain knowledge of current promotions, policies, and products
- Keep the store clean, organized, and visually appealing
- Handle customer inquiries, complaints, and returns in a timely manner
- Collaborate with team members to achieve sales goals

Requirements:
- Pakistani or Malayalee national preferred
- Previous experience in retail sales or customer service required
- Excellent communication and interpersonal skills
- Basic math skills for processing transactions
- Ability to work flexible schedules including weekends and holidays
- Must have valid residency permit (Iqama) or transferable visa

We offer:
- Competitive salary of 1300$
- Part-time position with potential for full-time employment
- Free visa sponsorship and round-trip ticket to Saudi Arabia
- Training opportunities for career growth

If you are passionate about providing exceptional customer service and have the required experience, we would love to hear from you. Apply now to join our dynamic team!

This job has no reviews yet. You can be the first!

The most in-demand professions in Jeddah:

MEAT SLAUGHTERHOUSE WORKER | PACKERS, SORTERS | UKRAINE | without work experience

1200 $

17-06-2025

3000+

3 minutes ago

3000+

3 minutes ago

Honest and trustworthy applicant are needed

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More professions from the category Culture - Hostess - Services sector:

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