Manager - Business Management

Riyadh, Riyadh Saudi Networkers Services

Posted 14 days ago

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Job Description

The Role
The role holder is responsible for leading GTRF Business Management functions comprising of GTRF Development & Control (DCU) & Governance covering below details functional areas. Technology & Process Improvement 1. Monitor and proposing corrective measures for the customer complaints (internal/external). 2. Monitor digital transaction flows and GTRF overall performance. 3. Contribute effectively to post-integration related requirements/initiatives 4. Observe possible improvements with the digital initiatives and provide recommendations to the Head of GTRF- Business Management for implementation. 5. Coordinate with Product team for the implementation of new digital initiatives/systems. 6. Maintain remote working environment for employees and clients’ adhering to health & safety protocols, and as part of digitization and business continuity initiatives. Optimization 1. Contribute to the development of GTRF strategy and annual plans, monitor execution and update regularly. 2. Attend periodic SLA meetings. 3. Conduct regular discussions with internal stakeholders. 4. Refer if any observations on global & local market changes to product team. 5. Maintain close contacts with the Group GTRF for any update and apply best practices with Bank GTRF-Services. 6. Provide inputs for monthly/quarterly/semiannual and annual newsletter/insights on GTRF. initiatives/achievements which to be shared with GTRF MT. 7. Ensure employee & customer health & safety in line with bank’s and regulatory guidelines. 8. Monitor group level developments related to GTRF and recommend to apply as appropriate for Bank GTRF 9. Ensure celebrating GTRF success. People Management & Development 1. Organize necessary knowledge improvement sessions using the resources within the GTRF team, L&D/HR and external resources and Contribute to awareness sessions on operational aspects for GTRF teams. 2. Monitor and enables the achievement of goals and key performance indicators for direct reports and ensures effective implementation of the performance management process in the department. 3. Organize employee performance rewards & recognition scheme, and entertainment activities. 4. Encourage employee ideas, assess, decide and motivate. 5. Encourage and promote the Bank new culture and values. Risk & Control 1. Collaborate and work together with GTRF internal stakeholders as well as Compliance, Legal, ORIC, WMR etc. 2. Develop team awareness on operational incidents and implement mitigation plans. 3. Regular review of existing processes and provide recommendations to Head of GTRF- Business Management for maintenance & improvements. 4. Ensure all operational guidelines are updated, circulated and attend immediately for any reported violations to apply necessary corrective measures. 5. Ensure all reported/referred findings are attended & closed promptly whether through Helios or directly. 6. Governs implementation of GTRF policies and processes (operational, regulatory, financial, informational, reputational and audit risks) and provide feedback on the referred FIM’s / BRCC and workflow updates. 7. Reviews implementation of the internal control systems in line with relevant operating procedures and regulatory requirements and take corrective action based on audit findings. 8. Vetting the non-standard LG & D/C texts and structure transactions.

Requirements
1. Banking qualification with work experience - A Banking degree/diploma or equivalent course from a known university/college along with a minimum of 5-10 years of subject experience in a Financial organization. 2. Knowledge of Trade Services - By having worked for at least 5-10 years in the Trade Services domain, out of which at least 5 years must be at an executive level. 3. Ability to display and drive ownership for achieving business objectives by leading the delivery of high-quality work through effective planning and efficient processes - By working for a large organization for not less than 5-10 years in a managerial position where the role holder successfully envisioned and led the implementation of new and effective initiatives. 4. Ability to collaborate and communicate effectively - By working in an environment which required significant interaction within and outside the function e.g. other function teams, external customers 5. Ability to interact with internal and external customers in a multi-cultural environment - By working in a corporate with multicultural environment which required interaction with a diverse group of internal and external customers. 6. Ability to negotiate successfully with internal and external parties - By having past experience in a role which involved significant amount of negotiation abilities.

About the company
Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology. Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas. We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.
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Business Process Management Consultant

Riyadh, Riyadh Devoteam

Posted 17 days ago

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Job Description

Tech for People Unlocks the Future

At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.


Company Description

With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.

Devoteam Culture & Values:
True innovation is born from a powerful culture, fused with meaningful values.

Culture:

  • Fair and courageous: Everyone is treated fairly – this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.
  • Ambition and results: Ambition is nurtured at every step – this drives results. We are ambitious entrepreneurs with a taste for performance, growth, and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment.
  • Learning and innovating: Curiosity and learning are at our core – this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.
  • Caring and sharing: A caring attitude is infused into our culture – this encourages sharing. We believe in the power of teams, we promote support and collaboration.

At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers.

Values:
1. Respect
2. Frankness
3. Passion
Knowing that success is the result of collaboration. Alone, we go faster, but together, we go further.

To know more about us, please visit:

Job Description

Summary Introduction:

We are seeking an experienced Business Process Management (BPM) professional with at least 5 years of hands-on experience across diverse operational improvement projects. The ideal candidate will possess a solid understanding of BPM principles, methodologies, and tools, with a proven ability to drive business process optimization.

Key Responsibilities:

  • Stakeholder Engagement: Conduct interviews and workshops with business process owners and subject matter experts to understand and map existing processes.
  • BPM Techniques Application: Apply BPM techniques, including process modeling (BPMN 2.0), business rule definition, data use analysis, and workflow optimization.
  • Process Analysis and Design: Design and analyze current (As-Is) process flows, break down and structure business processes into hierarchical levels, identifying processes, sub-processes, activities, and tasks.
  • Process Improvement: Define and track performance metrics (KPI) for processes. Identify bottlenecks and inefficiencies and recommend or implement process redesign to meet performance targets and objectives.
  • BPM Tool Expertise: Experience with BPM modeling tools such as ARIS (preferred), Bizagi, Signavio, iServer, and Bizzdesign, to create and manage process models.
  • Root Cause Analysis: Analyze processes to identify issues related to cost, quality, effectiveness, and efficiency. Trace the source of problems and work towards effective solutions.
  • Documentation & Reporting: Document process policies and procedures, creating comprehensive process manuals for continuous improvement and operational consistency.


Qualifications

  • Strong understanding of process performance measurement and optimization.
  • Hands-on experience with BPM tools, particularly ARIS.
  • Experience in analyzing and redesigning business processes to meet strategic objectives.
  • Ability to work collaboratively with cross-functional teams to drive change.


Additional Information

Business Unit: Strategy & Transformation

Level: Mid Level

Seniority level: Mid Level
Employment type: Full-time
Job function: Consulting
Industries: Business Consulting and Services #J-18808-Ljbffr
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Business Process Management Specialist

Riyadh, Riyadh LHR Arabia

Posted today

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Job Description

We are seeking a **Business Process Management Specialist** **with an engineer or business sciences degree, knowledgeable of Auditor Certifications, Operational Excellence, and BPM.

**OUR CLIENT**

Our client is a world leading Refinery & Petrochemical Company located in Rabigh. By adding value to the nation’s key resources, they are attracting diverse new industries and creating jobs, enriching life for everyone by generating sustainable economic and social development.

**LHR GLOBAL**

The job opportunity you have long waited for. LHR Global recruit people around the world to work in Saudi Arabia.

**QUALIFICATIONS**
- Bachelor's degree in engineering / Sciences / Business.
- ISO 9001, ISO 14001, OHSAS 18001 Lead Auditor certifications and Operational Excellence (OE) management system.
- Recognized Certificates in Business Process Management (BPM) methodologies/techniques e.g. Six Sigma, Lean manufacturing, etc.
- 12 years of related work experience.
- At least 5-year experience in the position of QHSE/IMS Specialist/Engineer in Oil & Gas/ Petrochemical/Process industry.
- At least 5-year working experience of ISO 9001, ISO 14001 & OHSAS 18001, RC 14001, and Operational Excellence (OE) management system standards implementation.
- At least 5-year experience of functional Business Process Management (BPM) projects/activities and Operational Excellence (OE).
- Auditing skills.
- Proven internal consulting skills.
- Computer literate in Word, Excel, Project, PowerPoint, SAP, etc.
- At least 5-year experience in the position of QHSE/IMS Specialist/Engineer in Oil & Gas/ Petrochemical/Process industry.

**DUTIES & RESPONSIBILITY**
- Process/Work Improvement Projects: Work with the PRC organizations to collect process requirements, work as Business Change management coordinator, manage project plans, tasks, schedules, scope, timelines, and deliverables. Identify the new process technology to improve the processes and deliver sound and scalable BPM solutions.
- Documentations: Administer the QHSE-IMS & Operational Excellence (OE), conduct internal audits, prepare for Management Review, follow-up on NCR (Non-conformance reports), assist in training/awareness and continual improvement programs.
- Audits, Assessments and Gap Analysis: Ensure plan, prepare, and publish internal IMS Assessment/Audits Schedules/Programs, the verifications of preventive actions, effectiveness of conducting QHSE Risk Assessments and RC Gap Analysis. Further, supervise the follow-up of Corrective and Preventive Actions (CAPA) because of Internal & External Audit.
- Advisory and Consultation: Provide internal consultation to proponents on IMS (Integrated Management System), RC (Responsible Care), GMP (Good Manufacturing Practice) requirements, Operational Excellence (OE) and participate with PRC organizations to complete HSE (Health, Safety, and Environment) Risk assessments. Interpret standard requirements and drive integration of processes.

**REWARDS & BENEFITS OVERVIEW**

Our client offers excellent compensation and industry-leading benefits and other programs designed to meet the diverse needs of their employees and their families.

**THE STAGES OF THIS PROCESS ARE**:
**1. **Resume Evaluation**:
A member of our recruitment team will evaluate that your resume matches the client's job description requirement.

Use the job description requirements to highlight your relevant experience and skills.

Be specific and describe the significance of your work, keyword alignment is important. Emphasize the impact of the work you've contributed to HR areas and tasks. Use your professional profile/resume to focus on major accomplishments and qualifications that match the job.

If your resume evaluation is suitable for this position, the recruitment team will invite you to a preliminary phone/video interview in 2-3 days.

**2. **Interviews stage**

2.1 LHR Americas preliminary phone/video interview: A member of the Talent Acquisition team from LHR Americas will first schedule a call with you to discuss the details of the position, your interests, and qualifications. Furthermore, your English level will be evaluated at this stage, ONLY native or advanced speakers will approve this evaluation.

If this preliminary phone/video interview is successful, your resume will be submitted to our client.

If your preliminary phone/video interview is not successful, our Talent Acquisition consultant will inform you.

2.2 Client phone/video interview: This interview will happen only if your resume is approved by our client, we cannot guarantee the time our client will take to approve your resume, but it should take less than a week.

If your resume is approved a member of the Talent Acquisition Team from our client will schedule a call with you to evaluate your qualifications.

The client interview contains technical questions that help assess your familiarity with problem-solving in your given field and may include a behavioral evaluation. Be prepared to exp
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Project Manager - Business Process Management

Riyadh, Riyadh SWATX

Posted 10 days ago

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Job Description

Hiring: Project Manager - Business Process Management

Location: Onsite Riyadh
Experience Level: 5-8 Years

About the Role:

We are seeking a skilled and proactive Project Manager with 5-8 years of experience to lead and manage Business Process Management (BPM) initiatives across cross-functional teams. This role involves overseeing complex projects and programs, aligning them with organizational goals, and delivering successful outcomes in both Agile and Waterfall environments. You will work closely with leadership, vendors, and internal stakeholders to ensure quality, efficiency, and innovation.

Key Responsibilities:
  • Manage the Business Process Management (BPM) application and initiatives.
  • Lead complex projects across multiple business lines from initiation to deployment.
  • Provide on-site leadership, motivate teams, and manage performance and deliverables.
  • Ensure projects align with organizational strategy and deliver measurable outcomes.
  • Oversee full project lifecycle: planning, execution, tracking, reporting, and closure.
  • Monitor risks, issues, dependencies, and changes, ensuring timely resolutions.
  • Lead vendor evaluations, feasibility studies, and contribute to contract definition.
  • Ensure quality standards and issue resolution throughout project life cycle.
  • Prepare project estimates, scope documents, and detailed project plans.
  • Develop executive-level reports, dashboards, and presentations.
  • Mentor and coach team members, promoting best practices and process improvements.
  • Support process maturity initiatives and Solutions Project Management goals.
  • Contribute to resource planning and ensure optimal staffing across projects.


Required Skills & Experience:
  • 5-8 years of project and program management experience in a BPM context.
  • Strong leadership and team motivation skills.
  • Demonstrated ability to manage multiple concurrent projects and stakeholders.
  • Expertise in Agile and Waterfall methodologies.
  • Experience in process improvement, business process modeling, and BPM systems.
  • Strong client and stakeholder management capabilities.
  • Excellent communication, critical thinking, and analytical skills.
  • Skilled in MS Office Suite: PowerPoint, Project, Excel, Word, SharePoint, Power BI, Teams, Power Automate.
  • Experience with project tools, dashboards, and executive reporting.
  • Bachelor's degree in Engineering or Management; Master's preferred.


Preferred Qualifications:
  • Formal training or certifications in PMP, Agile, or equivalent frameworks.
  • Prior experience in public sector, education, or large-scale enterprise projects.
  • Experience in developing project governance standards and templates.
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Business Excellence/ Business Process Management Senior Consultant - 1-Year Engagement

Riyadh, Riyadh MENA Consultant

Posted 17 days ago

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Job Description

Business Excellence/ Business Process Management Senior Consultant - 1-Year Engagement

Join to apply for the Business Excellence/ Business Process Management Senior Consultant - 1-Year Engagement role at MENA Consultant

Business Excellence/ Business Process Management Senior Consultant - 1-Year Engagement

Join to apply for the Business Excellence/ Business Process Management Senior Consultant - 1-Year Engagement role at MENA Consultant

Location: Riyadh, KSA.

Years of Experience: 5-8 years.

Project Duration: 1 year.

Working Arrangement: on-site.

Language Requirements: Fluency in Arabic & English (written and spoken).



We are seeking a highly capable Senior Consultant with a strong background in Business Excellence and Business Process Management (BPM) to support strategic transformation initiatives during a 1-year engagement . The ideal candidate will bring 5–8 years of experience , including a solid track record in management consulting , and will play a critical role in designing, optimizing, and institutionalizing high-performing business processes and excellence frameworks within client organizations.

Key Requirements

  • 5–8 years of professional experience in business process management (BPM) and business excellence initiatives.
  • Prior experience working in a management consulting environment.

Other Qualifications

  • Proven ability to manage client relationships and work collaboratively with cross-functional stakeholders.
  • Excellent analytical and problem-solving skills.
  • Ability to deliver clear presentations, reports, and process documentation.
  • Strong organizational and stakeholder management capabilities.

Key Responsibilities

  • Lead the assessment, design, and optimization of business processes across key functional areas.
  • Develop and implement business excellence frameworks and process governance models.
  • Conduct maturity assessments, identify improvement opportunities, and define target operating models.
  • Facilitate workshops and meetings with stakeholders to gather requirements and validate findings.
  • Prepare process maps, SOPs, RACI matrices, and documentation for implementation.
  • Develop performance metrics and KPIs to measure process effectiveness and excellence outcomes.
  • Support change management and capability building for process owners and operational teams.
  • Deliver high-quality presentations, reports, and deliverables aligned with engagement goals and client expectations.

If you would like to know more about the Global Consulting Bootcamp Visit:

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Contract
Job function
  • Job function Management and Manufacturing
  • Industries Staffing and Recruiting

Referrals increase your chances of interviewing at MENA Consultant by 2x

Get notified about new Business Excellence jobs in Riyadh, Riyadh, Saudi Arabia .

Business Excellence/ Business Process Management Manager - 1-Year Engagement Supervisor, Business Efficiency & Costing Director of Strategy & Client Development (DSD001) Associate Director-Professional Services&Marketing Category Procurement (COR921) Modern Workplace - Technology Lead (Riyadh) Senior Manager Quality Assurance - MBS Stadium - SPA 332

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Business Development Manager -Facility Management

Riyadh, Riyadh Arbete Careers

Posted 8 days ago

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Job Description

Business Development Manager - Facility Management

Job Openings: Business Development Manager - Facility Management

About the job

One of our clients, involved in investment and development, is seeking a Business Development Manager for Facility Management to join their team in KSA.

Location: Riyadh, KSA

Experience: 10-15 years

Education: Bachelor's or Master's Degree in Business Administration

Notice Period: Immediate joiners or up to one month

Applicants are requested to apply with their updated resumes and click the link to update their details to expedite the recruitment process.

Role Overview

The Business Development Manager for Facility Management will develop and execute sector-specific strategies to expand the company's market footprint, secure strategic contracts, and build long-term client partnerships across Saudi Arabia and the Middle East.

Ideal Candidate

A highly motivated and commercially sharp business development expert with deep knowledge of the Facility Management sector, strong client networks, and a proven ability to deliver sustainable growth within a competitive market landscape.

Key Responsibilities
  1. Engage and secure high-value client partnerships in the FM sector.
  2. Develop and implement growth strategies for healthcare, education, corporate, and public FM projects.
  3. Lead the preparation of RFPs, proposals, bids, and contract negotiations.
  4. Build and maintain relationships with ministries, semi-government entities, and corporate clients.
  5. Collaborate with internal teams (operations, finance, legal) to develop customized, competitive offers.
  6. Represent the company at industry forums, exhibitions, and FM councils.
  7. Achieve KPIs including revenue targets and client retention.
  8. Mentor junior business development staff as needed.
  9. Report directly to the CEO.
Qualifications & Experience
  • Bachelor's degree in Business Administration, Facilities Management, or related field; MBA preferred.
  • 10-15 years of progressive experience in Saudi Arabia's Facility Management sector.
  • Proven success in managing large-scale FM contracts (SAR 50M+ desirable).
  • Strong understanding of KSAs FM service models, market dynamics, and regulatory frameworks.
  • Fluent in Arabic and English, both verbal and written.
Key Competencies
  • Sector expertise in Facility Management
  • Strategic sales planning and market development
  • Client relationship management and stakeholder engagement
  • High commercial and negotiation skills
  • Leadership and team collaboration
  • Professionalism, integrity, and initiative
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Senior Manager - Insurance Business Rules/RCM/Denial Management

Riyadh, Riyadh Santechture

Posted 4 days ago

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Job Description

Senior Manager - Insurance Business Rules/RCM/Denial Management

Role Summary: Business Rules Senior Manager

  • Responsible for managing the product image and its development through client interface by connecting Content and Business teams (BDU) simultaneously.
  • Ensuring and supporting the development of rules content by providing support to internal teams through review, guidance, and validation of activities.
  • Reviewing data analytics and extracting insights based on market payers, regulator protocols, claims denial trends, and user feedback analysis.
  • Working closely with stakeholders like payers, regulators, healthcare providers, and revenue cycle departments to ensure adherence to market billing standards and protocols, analyzing coding/billing issues for compliance with policies, and addressing payer denials in the KSA market.
Primary Responsibilities
  • Act as a bridge between internal THYNK team and management to communicate the product vision and development.
  • Partner with clients to incorporate their feedback and updates into the product.
  • Coordinate with teams regularly to support the product's vision.
  • Develop functionalities aligned with market practices to enhance the product.
  • Work effectively under pressure and manage multiple reporting lines.
  • Validate claim remittance reports monthly, review denial trends, and provide feedback to improve the rule engine, reducing denials and maximizing remittance.
  • Analyze bypass reports and end-user feedback to improve rules logic, quality, and validation outcomes.
  • Review clients' historical denial reports to identify trends and develop rules to improve revenue integrity.
  • Communicate effectively with internal and external parties, analyzing market insights and best practices to define rules content.
Job Requirements
  • Minimum 10 years of experience in claim adjudication lifecycle with payers/TPAs.
  • Experience with Data Analytics tools like Power BI is preferred.
  • Strong analytical skills and attention to detail.
  • Understanding of insurance adjudication guidelines and protocols, especially in the KSA market.
  • Professional certification in Medical Coding is a plus but not mandatory.
  • Knowledge of local regulations and adjudication protocols in KSA.
  • Excellent communication and presentation skills.
  • Proficiency in Healthcare Information Systems.
  • Medical background (Doctor, Nurse, Pharmacist) is highly desirable.
  • Certifications in Insurance and Project Management are highly valued.
Additional Information
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Finance and Sales
  • Industries: IT Services and IT Consulting

This job posting is active and accepting applications.

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Global Business Continuity Manager

Riyadh, Riyadh Foodics

Posted 1 day ago

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Job Description

Overview

The Job in a Nutshell: The Business Continuity Manager is responsible for developing, maintaining and testing the Foodics BCM program. The manager will support all business plan activities necessary to enable the organization to manage a crisis event as well as meet compliance requirements for BC planning.

Responsibilities
  • Oversee development and implementation of the capabilities, processes, and policies facilitating an effective enterprise Business Continuity program aligned with the goals and objectives of Foodics.
  • Oversee the execution of the Business Continuity Training Program.
  • Lead corporate broad contingency planning/business continuity efforts.
  • Establish a framework and methodology for completing contingency plans by internal business units.
  • Drive and deliver Business Continuity commitment, support, ownership, accountability, and results.
  • Design, build, and implement standard Risk Assessment, Business Impact Analysis, and other Business Continuity tools and capabilities.
  • Collaborate with business units in assessing potential business impacts, defining critical, time-sensitive processes, and analyzing required components as defined within the Business Impact Analysis (BIA) standard.
  • Facilitate the development and ongoing review and revision of guides and plans for business continuity within the Risk Management tool in conjunction with the business units.
  • Lead business continuity plan exercises, ensuring all technical components of the Business Continuity plans are successfully tested, at least annually or whenever significant changes are made to the plan’s components.
  • Ensure that all BC plans are updated to reflect the current operating environment.
  • Periodically reports on the status of the BCMS and informs the Business Continuity Steering Committee of significant exceptions.
  • Provide general management and business oversight to the Global Incident Management Team.
  • Drive and deliver effective Business Continuity strategies to support and recover the company’s critical business functions during a disaster.
  • Manage the regular validation and testing of documented Business Continuity plans.
Qualifications
  • 5+ years of experience in Business Continuity management.
  • Bachelor's degree in IT or cybersecurity./ engineering
  • Has strong background in cyber security, audit, or control and is working toward certification in business continuity planning.
  • Provides input to strategic decisions that affect the functional area of responsibility.
  • Ability to translate compliance requirements and comfort to presenting ideas to senior leadership teams.
  • Strong Business Acumen.
  • Able to take a complex idea and decompose it into tangible outcomes.
  • Ability to direct, inform others and cultivate cross-functional solid relationships.
  • Thorough understanding of risk management.
  • Results-driven with a collaborative approach.
  • Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
Preferred
  • Candidates with ISO22301 standard knowledge certification is preferable.
What We Offer

We believe you will love working at Foodics!

  • We offer highly competitive compensation packages, including bonuses and the potential for shares.
  • We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
  • Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
  • We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.

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Business Development Manager - Keo International

Riyadh, Riyadh Talent Pal

Posted today

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Job Description

**Job Summary**:
We are now seeking an exceptional Business Development Manager to join our award winning team based within our Saudi Arabia Office.

**Responsibilities**:

- Assisting in the consolidation of KEO’s reputation and relationship with existing preferred clients, with the aim of securing repeat business, preferably on a negotiated basis.
- Obtaining and maintaining from KEO’s Directors and Heads of Department a complete list of existing KEO clients in KSA, with key contacts and the current state of relationship. The Development Manager will strive to enhance and complement the existing relationship owned and maintained by the respective Directors and Heads of Department.
- Developing and building upon client profiles and relationships.
- Responsible for seeking out new opportunities and new clients for KEO in KSA, including identifying potential partners where appropriate.
- To liaise with other KEO Divisions to identify and develop new business opportunities for KEO.
- Assisting in carrying out risk assessments on new clients (including credit worthiness and payment reputation) as well as on project opportunities.
- Producing regular (at least monthly) business development reports, including relevant business development performance ratios (success/failure rate for tenders, etc) with Director’s input as necessary.
- Establishing and maintaining a business opportunity tracking system.
- Maintaining, in conjunction with KEO Corporate, a mailing database of clients and key third party firms.

**Qualifications**:

- To be successful in this dynamic opportunity, we envision that you will bring a minimum of 5 years career experience with a Bachelor degree in Planning or related field.
- Bilingual communication skills in both English and Arabic are essential and interest from Saudi Nationals will be warmly received

This job has been sourced from an external job board.
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Client Solutions Manager - Government - Global Business Solutions - Kingdom of Saudi Arabia

Riyadh, Riyadh TikTok

Posted today

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Overview

About the Client Solutions Team: The Client Solutions team drives measurable business impact through TikTok’s advertising ecosystem. We partner with leading organizations to deliver scalable solutions, solve complex challenges, and secure long-term investment. As a Client Solutions Manager, you will act as a strategist, combining product mastery, analytical rigor, and commercial acumen to accelerate client growth. We influence client roadmaps, shape category strategies, and foster partnerships that translate into sustainable business outcomes. Success requires agility, resilience, and the ability to navigate ambiguity while managing multiple stakeholders.

About the Role: The Client Solutions Manager, Government – Kingdom of Saudi Arabia (KSA), is TikTok’s lead expert on digital advertising for the public sector, including ministries, authorities, commissions, state-owned enterprises, sovereign investment vehicles, and municipal governments. You will be accountable for both pre-sales strategy and post-sales execution, ensuring TikTok is embedded as a strategic partner across government entities. Pre-sales, you will design full-funnel solutions, shape creative strategy, and influence product adoption. Post-sales, you will manage campaign execution, optimization, and measurement to deliver ROI and unlock reinvestment. This role requires strategic influence, technical fluency, and the ability to translate government objectives into scalable outcomes.

Responsibilities
  • Own post-sales relationships with government advertisers, accountable for growth, retention, and product penetration.
  • Support Business Partnership Managers in pre-sales pitches, aligning strategy, product, and creative narrative.
  • Design, implement, and optimize full-funnel campaigns across branding, performance, and brandformance.
  • Drive adoption of TikTok’s Advertising platform and advanced tools, delivering efficiency and scaled impact.
  • Translate campaign data into actionable insights, producing case studies and reinvestment frameworks.
  • Lead executive-level business reviews, framing results within government priorities and market context.
  • Partner cross-functionally with Creative, Measurement, Ad Ops, Policy, and Organic teams to ensure seamless delivery.
  • Act as an internal thought leader for the government vertical, driving knowledge-sharing and product testing.
  • Provide evidence-based creative strategies to maximize the impact of government communications on TikTok.
  • Contribute structured feedback to product and measurement teams to refine future offerings.
Minimum Qualification(s)
  • Direct client-facing experience within digital marketing, platforms, or media, with proven success in revenue growth or account expansion.
  • Experience managing government-sector advertisers, with strong knowledge of GCC / KSA market dynamics.
  • Advanced analytical and performance marketing skills, including auction-based campaign management.
  • Strong executive presence with the ability to engage senior government stakeholders credibly.
  • Due to then nature of the role and region this position will be covering, fluency in English and Arabic is essential.
Preferred Qualification(s)
  • Demonstrated track record of account growth, renewals, or securing long-term investments.
  • Experience working with or influencing global media agencies and procurement processes.
  • Technical fluency in TikTok marketing infrastructure (tracking, attribution, APIs, integrations).
  • Familiarity with advanced measurement methodologies (Brand Lift, MMM, Incrementality).
  • Strong creative literacy with the ability to adapt government communications into TikTok-native storytelling.

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  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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