12 Medical Professionals jobs in Dammam

The Medical Sales Representative plays a crucial role in the healthcare industry by promoting and selling medical products and services to healthcare professionals and institutions. This position requires a blend of sales acumen, product knowledge, and the ability to build strong relationships with clients. The representative is responsible for understanding the needs of healthcare providers and effectively communicating how their products can meet those needs. This role is vital for driving sales growth and ensuring that healthcare providers have access to the latest medical innovations.

1. Develop and maintain relationships with healthcare professionals, including doctors, nurses, and pharmacists.
2. Conduct product presentations and demonstrations to showcase the benefits of medical products.
3. Identify and target potential clients through market research and networking.
4. Manage sales territory effectively to maximize coverage and sales opportunities.
5. Provide ongoing support and training to clients regarding product usage and benefits.
6. Stay updated on industry trends, competitor products, and market conditions.
7. Prepare and submit sales reports and forecasts to management.
8. Collaborate with marketing teams to develop promotional materials and campaigns.
9. Attend industry conferences and trade shows to network and promote products.
10. Ensure compliance with all regulatory and company policies during sales activities.

1. Strong communication and interpersonal skills.
2. Proven sales experience, preferably in the healthcare or pharmaceutical industry.
3. Ability to work independently and as part of a team.
4. Results-driven with a strong focus on achieving sales targets.
5. Excellent organizational and time management skills.
6. Ability to understand and explain complex medical products.
7. Proficient in using CRM software and Microsoft Office Suite.
8. Willingness to travel within the assigned territory.
9. Strong problem-solving skills and adaptability to changing environments.
10. Passionate about healthcare and improving patient outcomes.

• Excellent negotiation and persuasion skills.
• Strong product knowledge in medical devices and pharmaceuticals.
• Ability to analyze market trends and customer needs.
• Effective presentation and public speaking skills.
• Proficiency in customer relationship management (CRM) software.
• Strong analytical skills for sales data interpretation.
• Ability to work under pressure and meet deadlines.
• Understanding of healthcare regulations and compliance.

• Registered Nurse - Medical Surgical
• Contract: Full time, 2-years
• Preference Eastern European Nationals

Our prestigious client in Khobar, KSA is currently seeking dedicated and experienced Registered Nurses from EASTERN EUROPEto join their Medical Surgical team on a full-time basis. As a Registered Nurse in the Medical Surgical department, you will be responsible for providing high-quality care to patients with a variety of medical and surgical conditions. You will work closely with physicians and other healthcare professionals to develop and implement individualized care plans, monitor patient progress, and provide education and support to patients and their families.

Key Responsibilities:

• Assessing, planning, implementing, and evaluating patient care in the Medical Surgical unit
• Collaborating with physicians and other healthcare professionals to develop and implement individualized care plans
• Administering medications and treatments as prescribed by physicians
• Monitoring patient progress and responding to changes in condition
• Providing education and support to patients and their families
• Maintaining accurate and up-to-date patient records
• Adhering to all healthcare policies, procedures, and protocols
• Maintaining a safe and clean working environment
• Participating in quality improvement initiatives and continuing education opportunities

Qualifications:

• Bachelor's degree in Nursing from an accredited institution in EASTERN EUROPE.
• Current and valid Registered Nurse license in home country.
• Must be eligible to be licensed as a RN in Saudi Arabia.
• Minimum of 2 yrs experience post Bachelor's degree.

Requirement:

• Excellent communication and interpersonal skills
• Ability to work collaboratively in a fast-paced and dynamic environment
• Strong critical thinking and problem-solving abilities
• Proficiency in medical technology and equipment
• Fluency in English, both written and verbal
• Willingness to work flexible shifts and on-call as needed

Compensation:

• A competitive salary and benefits package including housing, transportation
• Air Ticket: Economy class air ticket (round trip) to home of origin once a year.
• Medical insurance: Health Insurance provided to the employee

Duties and Responsibilities

Claims Processing Oversight

• Support the Manager in supervising daily claims / batch intake, validation, adjudication, and settlement activities.
• Ensure compliance with Nphies e-claims standards , coding standards, MDS and timeline specified per regulations.
• Monitor turnaround times (TAT) to meet internal and external service-level agreements (SLAs).

Quality Assurance & Compliance

• Assist in implementing internal controls to ensure claims accuracy and prevent fraud, waste, and abuse.
• Coordinate with internal audit and compliance teams to maintain adherence to CCHI guidelines and regulatory directives.
• Contribute to training programs for staff and providers on correct claims submission and reconciliation processes.

Discrepancy Resolution

• Oversee investigation of claim discrepancies, rejections, and denials, and ensure timely resolution.
• Support communication with healthcare providers, external and internal teams / stakeholders to address recurring issues.
• Escalate unresolved or high-impact discrepancies to the Senior Claims Manager with recommended solutions.

Stakeholder Management

• Act as deputy contact point for healthcare providers, external and internal stakeholders and claims staff.
• Provide guidance to healthcare providers on claims processing requirements and Nphies compliance.
• Participate in regular meetings with hospitals, clinics, and pharmacies to strengthen provider relations.

Reporting & Continuous Improvement

• Prepare operational dashboards and performance reports for management review.
• Support process re-engineering projects to reduce rejections and enhance claims accuracy.

People Management & Performance

This role is critical for the day-to-day leadership and performance development of the claims processing team, which is vital for a Tier 1 insurance company's operational excellence.

1. Team Oversight & Support: Supports the Manager in supervising daily claims intake, validation, adjudication, and settlement activities.
2. Training & Development: Contribute to training programs for staff and providers on correct claims submission and reconciliation processes.
3. Performance Management (Tactical): Oversee investigation of claim discrepancies, rejections, and denials, and ensure timely resolution. Identify trends in denials and contribute to corrective action plans.
4. Risk & Compliance Culture: Acts with due diligence to safeguard company interests. Maintain highest level of confidentiality.

KPI Monitoring, Reporting, and Continuous Improvement

This area transforms raw claims data into actionable insights for management, a non-negotiable for a large insurer focused on efficiency and cost control.

1. KPI Monitoring: Monitor turnaround times (TAT) to meet service-level agreements (SLAs). Support the oversight. of the end-to-end claims processing management cycle. TAT/SLA Compliance: Time taken from claim receipt to final settlement. First-Pass Ratio (FPR): Percentage of claims processed without manual intervention or rejection.
2. Reporting & Analysis: operational dashboards and performance reports for management review. Identify trends in denials.
3. Continuous Improvement: process re-engineering projects to reduce rejections and enhance claims accuracy.

Education:

Bachelor’s degree in Medicine / Pharmacy, Healthcare Administration, Business Administration or Health Informatics.

Experience:

• Hands-on experience in Medical Claims Processing domain (3–5 years minimum)
• Healthcare Insurance & Regulatory Compliance (5+ years preferred)
• Understanding of Medical Claims Processing

Personal Attributes / Skills:

1. Integrity & Ethical Mindset – Strong moral principles to handle sensitive financial and healthcare data responsibly.
2. Attention to Detail – Ability to spot anomalies, inconsistencies, and patterns in data.
3. Analytical Thinking – Logical approach to problem-solving and decision-making.
4. Critical Thinking – Evaluating evidence to determine fraud risks and compliance gaps.
5. Persistence & Patience – Fraud investigations and reconciliations can be complex and time-consuming.
6. Communication Skills – Clear reporting of findings to internal teams, auditors, and regulators.
7. Confidentiality & Discretion – Handling sensitive patient and financial information with care.
8. Adaptability – Keeping up with evolving fraud schemes and regulatory changes.

Others:

• Fluency in Arabic language, working knowledge of the English language is an advantage.
• Proficiency in using Microsoft Office applications and database management.
• Ability to work independently and as part of a team to achieve network management goals.

Fraud, Waste, and Abuse (FWA) Prevention & Detection

• Identify fraudulent claims, wasteful billing practices, and abusive patterns using analytics and audits.
• Develop and implement anti-fraud policies, workflows, and compliance measures.
• Collaborate with legal teams, and compliance officers.
• Conduct provider and claims audits to validate services and detect irregularities.

• Review claims data to reconcile payments and provider contracts.
• Investigate discrepancies between billed, paid, and contracted rates.

• Monitor provider compliance with contractual agreements.
• Work with regulators to ensure legal compliance.
• Develop training programs for providers to reduce FWA risks.

• Use analytics tools (Power BI) to detect fraud trends.
• Generate FWA reports and provide actionable insights for executive leadership.
• Maintain dashboards tracking provider behavior, suspicious claims, and recovery metrics.

• Work with internal teams (claims, legal, provider relations, finance) to mitigate fraud risks.
• Partner with external entities (regulators, third-party auditors) to address fraud cases.
• Negotiate settlements & corrective action plans with providers involved in FWA.

These measure the company’s internal performance and effectiveness in detecting, managing, and preventing FWA, as well as ensuring the reconciliation process runs smoothly.

1. Fraud Detection Rate:

• Percentage of fraud cases detected vs. total fraud cases identified in the system.

1. Investigations Completed on Time:

• Percentage of fraud investigations that meet the predefined time frame for completion.

1. Case Resolution Time:

• Average time it takes to resolve FWA cases (from detection to resolution).

1. Recouped Amount:

• Total monetary value recovered from fraud, waste, or abuse incidents.

1. Employee Compliance:

• Percentage of employees adhering to internal fraud prevention and detection protocols.

1. Audit Effectiveness:

• Percentage of claims audited that result in identified issues (fraudulent, wasteful, or abusive practices).

1. Training Completion Rate:

• Percentage of relevant staff completing FWA prevention and detection training programs.

1. Reconciliation Accuracy:

• The percentage of claims and payments reconciled without discrepancies.

1. Rework Rate:

• Percentage of claims that require rework due to discrepancies in data or processes.

1. False Positive Rate:

• Percentage of flagged cases that are ultimately found to be non-fraudulent.

These focus on how the company performs in relation to external stakeholders, such as regulatory bodies, providers, and members.

1. Regulatory Compliance:

• The company’s adherence to legal and regulatory requirements for fraud detection and reconciliation processes.

1. Provider Compliance:

• Percentage of providers adhering to fraud prevention measures and ethical billing practices.

1. Member Satisfaction:

• Customer satisfaction scores related to claim disputes, fraud-related issues, and the claims reconciliation process.

1. Third-Party Audits:

• Results from audits conducted by external parties, including compliance checks and assessments of FWA detection systems.

1. Claim Denial Rate (due to FWA):

• Percentage of claims denied due to fraud, waste, or abuse detection.

1. Legal Actions/Settlements:

• Number of legal actions or settlements related to FWA, including lawsuits or settlements with external parties.

1. Reimbursement Recovery:

• Total amount recovered from external parties such as providers or members due to fraudulent claims.

1. External Stakeholder Feedback:

• Feedback from insurance agents, healthcare providers, or regulatory bodies about the effectiveness of the FWA prevention program.

Bachelor’s degree in finance or accounting, Healthcare Administration, Business Administration or Health Informatics

• Hands-on experience in Fraud, Waste, and Abuse (3–5 years minimum)
• Reconciliation and Financial Oversight (3–5 years minimum)
• Healthcare Insurance & Regulatory Compliance (5+ years preferred)
• Understanding of regulatory and accreditation requirements related to provider networks.

1. Integrity & Ethical Mindset – Strong moral principles to handle sensitive financial and healthcare data responsibly.
2. Attention to Detail – Ability to spot anomalies, inconsistencies, and patterns in data.
3. Analytical Thinking – Logical approach to problem-solving and decision-making.
4. Critical Thinking – Evaluating evidence to determine fraud risks and compliance gaps.
5. Persistence & Patience – Fraud investigations and reconciliations can be complex and time-consuming.
6. Communication Skills – Clear reporting of findings to internal teams, auditors, and regulators.
7. Confidentiality & Discretion – Handling sensitive patient and financial information with care.
8. Adaptability – Keeping up with evolving fraud schemes and regulatory changes.

• Fluency in Arabic language, working knowledge of the English language is an advantage.
• Proficiency in using Microsoft Office applications and database management.
• Ability to work independently and as part of a team to achieve network management goals.

DUTIES AND RESPONSIBILITIES:

• Review laboratory reports
• Perform targeted and hospital wide surveillance for CLABSI, BSI, SSI, CAUTI, VAE, Pneumonia and other healthcare-associated infection (HAI)
• Check hospital wards daily to investigate HAIs to determine root causes and risk factors
• Perform outbreak investigation
• Perform isolation rounds in the hospital
• Observe Infection Control (IC) practices of healthcare workers throughout the hospital
• Monitor waste disposal and housekeeping practices
• Monitor cleaning & disinfection practices & use of disinfectants in the hospital
• Conduct IC education programs and in-service sessions to all hospital staff
• Prepare IC reports for regular reporting & Infection Control Committee
• Propose new ideas for effective implementation of IC policies
• Prepare monthly (or as needed) IC reports with respect to assigned deadlines
• Monitor the implementation of IC policies and procedures in accordance to IC standards
• Prepare daily/weekly forms of communicable diseases and submit to the Ministry of Health
• Perform environmental rounds and obtain environmental sampling as needed
• Follow up on water quality especially in Hemodialysis unit
• Communicate with the medical teams to discuss the patient conditions
• Report to Head Nurses any significant findings or decisions
• Follow up on exposures to blood and body fluids or infectious diseases with employee health nurse
• Respond to queries and consultations from healthcare workers during duty times and on-call schedule
• Offer patients, visitors, families, and hospital staff the needed guidance and education to apply infection control practices and ensure safe care.
• Report to the PCI Coordinator all IC activities and surveillance and follow the assignment plan for tasks and responsibilities as set by the PCI Manager
• Conduct community awareness activities and education to promote for IC practices
• Provide personalized coordinated care, and support for patients and families
• Treat people with dignity, compassion, and respect

QUALIFICATIONS:

• BS in Nursing, Infection Control or Public Health (or other health-related background) or Diploma in Infection Control
• Valid license and SCHS registration
• Certification in Infection Control (CIC) is preferred

PROFESSIONAL EXPERIENCE:

• Require minimum 1 year of experience in infection control practice

SPECIALIZED SKILLS:

• Computer skills (Microsoft office)
• Knowledge of infection control program
• Strong organizational and interpersonal skills
• Problem solving and critical thinking
• Good verbal and written English skills
• Experience in data collection, analysis and building reports
• Willingness to grow in the field
• Ability to interact with patients, physicians, nurses and other healthcare professionals
• Ability to work independently within the hospital

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Summary: The Medical Sales Representative is essential in promoting medical products to healthcare professionals in Saudi Arabia. This role demands sales skills, product knowledge, and relationship-building abilities. Responsibilities include conducting presentations, managing sales territories, and providing client support. A successful candidate will have strong communication skills and proven sales experience in healthcare.

Overview

Summary: Seeking a Medical Representative in Dammam, Saudi Arabia to promote healthcare products through client visits, presentations, and follow-ups. The role involves planning sales strategies, developing customer relationships, providing detailed product information, and staying informed on industry developments. Effective communication and organizational skills are essential for managing customer accounts and achieving sales targets consistently.

• Promote healthcare products through client visits, presentations, and follow-ups.
• Plan sales strategies and develop customer relationships.
• Provide detailed product information and stay informed on industry developments.
• Manage customer accounts and work toward achieving sales targets consistently.
• Demonstrate effective communication and strong organizational skills in daily activities.

• Qualifications not specified in the description.