455 IT Operations jobs in Riyadh

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key job responsibilities
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- 3+ years of employee and performance management experience
- 3+ years of performance metrics, process improvement or lean techniques experience
- Bachelor's degree or equivalent
- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Sales Operations Lead

Job Tags: Operations

About The Role

Sales Operations Manager

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company's three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

We are looking for an experienced Sales Operations Manager to join Team Snapchat! You'll partner with Sales to set strategy, launch initiatives, and build strong client relationships. You'll stay focused on aligning the highest-level company priorities with strong day-to-day operations, and help evolve early stage ideas into sales growth initiatives. Your work will directly shape the future of the Snapchat experience for advertisers.

• Partner with Sales to identify, define, launch, and operationalize strategic and operational initiatives, including:
• Conducting market research and strategic analysis to build out Snapchat's go-to market strategy
• Developing growth strategies for new and existing customers
• Improving the Sales team's capabilities and effectiveness
• Defining and improving Sales processes and systems/tools
• Collaborate with Sales on defining policies and managing exceptions
• Translate insights into valuable sales and business recommendations
• Develop and package recommendations for communication to senior leadership

• BA/BS in related field; MBA a plus
• 5+ years experience in a Sales Operations role at a technology company
• Ability to initiate and drive projects to completion with minimal guidance
• Strong written, verbal, and visual communication skills
• High degree of attention to detail
• Experience executing complex strategic and operational initiatives
• Superior business sense, problem solving, project management, and analytical skills
• In-depth knowledge of digital advertising sales
• Excellent interpersonal skills to partner cross-functionally
• Able to work independently as well as collaboratively within a team environment
• A passion for Snapchat and creativity!

If you have a disability or special need that requires accommodation, please provide us some information.

Default Together Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a 'default together' approach and expect our team members to work in an office 4+ days per week.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we've got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success!

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
  
  

• 3+ years of employee and performance management experience
• 3+ years of performance metrics, process improvement or lean techniques experience
• Bachelor's degree or equivalent
  
  

• Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
  
  

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
  
  

• 3+ years of employee and performance management experience
• 3+ years of performance metrics, process improvement or lean techniques experience
• Bachelor's degree or equivalent
  
  

• Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
  
  

Keep Saudi Arabia's fastest-growing fintech running at startup speed.

We're Aajil (previously BuildNow), processing hundreds of millions in BNPL transactions across the Kingdom. We need an IT Operations Specialist to ensure our team has the tech they need to transform Saudi SME trade.

The Role

Based in our Riyadh headquarters, you'll be the tech hero for 30+ builders disrupting traditional trade:

Core Responsibilities:

• Provide lightning-fast IT support across Mac/Windows environments.
• Own end-to-end employee onboarding: accounts, equipment, configure access.
• Administer our SaaS stack with security-first mindset and least-privilege access
• Automate repetitive tasks using Python/Bash scripts or low-code tools - if you do it twice, you automate it
• Maintain device inventory, manage software licenses, and ensure all hardware is encrypted
• Document everything: create SOPs, maintain asset registers, and run monthly "tech tips" sessions for the team
• Coordinate with vendors for renewals, troubleshoot network issues, and be first responder for any tech emergencies

What You Bring

• 2+ years hands-on IT support experience, ideally in a fast-paced startup or tech environment
• Solid experience administering Google Workspace (or Microsoft 365) and common SaaS tools
• Comfortable supporting both macOS and Windows - you can troubleshoot anything from printer drivers to VPN configs
• Basic scripting skills (Python, Bash, or PowerShell) and genuine excitement about automation
• Understanding of security basics: MFA, device encryption, access controls, patch management
• Natural problem-solver who stays calm under pressure and communicates clearly
• Fluent English required, Arabic is a plus
• Bachelor's degree in IT, Computer Science, or equivalent practical experience

What We Offer

• Competitive compensation package
• Direct impact - your work directly enables Saudi's most ambitious fintech team
• Freedom to choose and implement the tools that work best
• Career growth in a company scaling rapidly
• Relocation support to Riyadh

The role is responsible for working in day-to-day workflow activities ensuring a range of operations activities are executed accurately and in compliance with policies and guidelines. He/she resolves queries from internal and external stakeholders in a clear and timely manner. He/she works with the Head to develop and improve unit policies, processes, and procedures. He manages customer documentation, verifies account activities, customer details and practices regulatory compliance while meeting quality standards for operational activity.

The role is highly detail-oriented in his work as he handles the processing of numerous transactions and documents on a day-to-day basis. He is also a strong team player as he collaborates with various internal and external stakeholders.

• Executes payments, transactions, and service requests including administration and servicing activities for retail and commercial clients, well within service line agreements (SLAs).
• Collaborates with cross-functional stakeholders across technical and business units to promote efficient workflows, manage interdependencies, and oversee transaction on-time completion and a positive customer experience.
• Follow-up with the transacting international banks; monitor and reconcile daily receipts and disbursement transactions.
• Provide support to customer dispute letters, affidavits of fraud, and other documents received from Card Members including Visa/MasterCard/Amex.
• Maintains daily MIS for incoming & outgoing retrieval & chargeback.
• Contact merchants to retrieve valid supporting documents pertaining to the Chargebacks & retrievals.
• Processes new applications for Merchant, Debit/Credit card, renewals, and dispatch and execute end-to-end card production process.
• Executes all card maintenance requests like expiration, PIN, address modification, and loss.
• Executes Card & POS Operation transactions/activities and reconciliation processes effectively to ensure proper settlements and reconciliation.
• Reconciling payments to ensure the integrated systems reflect the correct transactions.
• Performing daily financial transactions such as verifying, calculating, and posting accounts receivable data.
• Reconcile account balances to maintain accurate general ledger account balances and comply with related policies, practices, and/or regulations.
• Enforce, incorporate, and comply with all necessary controls and related information security (EIS) policies, procedures, practices, training, reporting, personal due diligence and vigilance, within departmental/unit activities and operations.

Preferred Qualifications

• A tertiary-level qualification from an internationally/regionally recognized institution, preferably with a focus on Accounting, Business, or Finance.

Years & Nature of Experience

• Will be a fresh graduate to 3 years of experience in Banking Operations, particularly Cards Operations, in Retail and Commercial Banking.
• If with experience, would have been accountable for completion of assigned tasks and project work and has developed a level of competence to carry out work independently.