443 IT Operations jobs in Riyadh

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key job responsibilities
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- 3+ years of employee and performance management experience
- 3+ years of performance metrics, process improvement or lean techniques experience
- Bachelor's degree or equivalent
- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile – where the product is housed and ready for order; Middle mile – where the order is hauled to your area; and Last mile – when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Key job responsibilities
– Support, mentor, and motivate your salaried and hourly workforce
– Lead large-scope projects with site and regional impact
– Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
– Manage safety, quality, productivity, and customer delivery promises
– Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
– Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

BASIC QUALIFICATIONS

– 3+ years of employee and performance management experience
– 3+ years of performance metrics, process improvement or lean techniques experience
– Bachelor’s degree or equivalent

PREFERRED QUALIFICATIONS

– Bachelor’s degree in business, engineering, operations, supply chain, transportation logistics

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Tagged as: Fulfilment & Operations Management , Fulfilment Centre Management

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
  
  

• 3+ years of employee and performance management experience
• 3+ years of performance metrics, process improvement or lean techniques experience
• Bachelor's degree or equivalent
  
  

• Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
  
  

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Key job responsibilities
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

- 3+ years of employee and performance management experience
- 3+ years of performance metrics, process improvement or lean techniques experience
- Bachelor's degree or equivalent

- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Tagged as: Fulfilment & Operations Management , Fulfilment Centre Management

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
  
  

• 3+ years of employee and performance management experience
• 3+ years of performance metrics, process improvement or lean techniques experience
• Bachelor's degree or equivalent
  
  

• Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
  
  

Maintaining cost-effective flight schedules to meet optimum fleet utilization with optimum passenger convenience, combining all company efforts on daily basis for the best performance.

Key Responsibilities:

• Ensure that all shift positions are covered.
• Check and follow-up any pending issues.
• Ensure that shift staffs are aware of any significant information or abnormality that may require special watch, follow-up or action for any flynas flight for safe and legal operation.
• Ensure that all required relevant information and data are available, clear, updated and aware each staff.
• Ensure that all work, flight planning and dispatch release is done accordingly and complying with GACAR.
• Supervise any short notice request received from GACA regarding airport closure, navigational aids shutdown and ensure that it will not affect flynas flights.
• Supervise any decision related to weather conditions, concerning holding a flight, reasonable advise time and/or cancellation of flight.
• Shift duty manager supervises the flight watch personnel job, watch any overdue flight or missing movement log entries and ensure that all flights are in safe operations.
• Monitor and log shift group members on and off duty hours.
• Ensure adequate, required, updated manuals and publications are available in-flight dispatch shift area and are in good condition. Manuals distribution list is available and maintained.

• Mid-Senior level

• Full-time

• Strategy/Planning, Management, and Other

• Airlines and Aviation

Keep Saudi Arabia's fastest-growing fintech running at startup speed.

We're Aajil (previously BuildNow), processing hundreds of millions in BNPL transactions across the Kingdom. We need an IT Operations Specialist to ensure our team has the tech they need to transform Saudi SME trade.

The Role

Based in our Riyadh headquarters, you'll be the tech hero for 30+ builders disrupting traditional trade:

Core Responsibilities:

• Provide lightning-fast IT support across Mac/Windows environments.
• Own end-to-end employee onboarding: accounts, equipment, configure access.
• Administer our SaaS stack with security-first mindset and least-privilege access
• Automate repetitive tasks using Python/Bash scripts or low-code tools - if you do it twice, you automate it
• Maintain device inventory, manage software licenses, and ensure all hardware is encrypted
• Document everything: create SOPs, maintain asset registers, and run monthly "tech tips" sessions for the team
• Coordinate with vendors for renewals, troubleshoot network issues, and be first responder for any tech emergencies

What You Bring

• 2+ years hands-on IT support experience, ideally in a fast-paced startup or tech environment
• Solid experience administering Google Workspace (or Microsoft 365) and common SaaS tools
• Comfortable supporting both macOS and Windows - you can troubleshoot anything from printer drivers to VPN configs
• Basic scripting skills (Python, Bash, or PowerShell) and genuine excitement about automation
• Understanding of security basics: MFA, device encryption, access controls, patch management
• Natural problem-solver who stays calm under pressure and communicates clearly
• Fluent English required, Arabic is a plus
• Bachelor's degree in IT, Computer Science, or equivalent practical experience

What We Offer

• Competitive compensation package
• Direct impact - your work directly enables Saudi's most ambitious fintech team
• Freedom to choose and implement the tools that work best
• Career growth in a company scaling rapidly
• Relocation support to Riyadh

The role is responsible for working in day-to-day workflow activities ensuring a range of operations activities are executed accurately and in compliance with policies and guidelines. He/she resolves queries from internal and external stakeholders in a clear and timely manner. He/she works with the Head to develop and improve unit policies, processes, and procedures. He manages customer documentation, verifies account activities, customer details and practices regulatory compliance while meeting quality standards for operational activity.

The role is highly detail-oriented in his work as he handles the processing of numerous transactions and documents on a day-to-day basis. He is also a strong team player as he collaborates with various internal and external stakeholders.

• Executes payments, transactions, and service requests including administration and servicing activities for retail and commercial clients, well within service line agreements (SLAs).
• Collaborates with cross-functional stakeholders across technical and business units to promote efficient workflows, manage interdependencies, and oversee transaction on-time completion and a positive customer experience.
• Follow-up with the transacting international banks; monitor and reconcile daily receipts and disbursement transactions.
• Provide support to customer dispute letters, affidavits of fraud, and other documents received from Card Members including Visa/MasterCard/Amex.
• Maintains daily MIS for incoming & outgoing retrieval & chargeback.
• Contact merchants to retrieve valid supporting documents pertaining to the Chargebacks & retrievals.
• Processes new applications for Merchant, Debit/Credit card, renewals, and dispatch and execute end-to-end card production process.
• Executes all card maintenance requests like expiration, PIN, address modification, and loss.
• Executes Card & POS Operation transactions/activities and reconciliation processes effectively to ensure proper settlements and reconciliation.
• Reconciling payments to ensure the integrated systems reflect the correct transactions.
• Performing daily financial transactions such as verifying, calculating, and posting accounts receivable data.
• Reconcile account balances to maintain accurate general ledger account balances and comply with related policies, practices, and/or regulations.
• Enforce, incorporate, and comply with all necessary controls and related information security (EIS) policies, procedures, practices, training, reporting, personal due diligence and vigilance, within departmental/unit activities and operations.

Preferred Qualifications

• A tertiary-level qualification from an internationally/regionally recognized institution, preferably with a focus on Accounting, Business, or Finance.

Years & Nature of Experience

• Will be a fresh graduate to 3 years of experience in Banking Operations, particularly Cards Operations, in Retail and Commercial Banking.
• If with experience, would have been accountable for completion of assigned tasks and project work and has developed a level of competence to carry out work independently.