358 IT Operations jobs in Riyadh

Overview

Get AI-powered advice on this job and more exclusive features. Redington Middle East and Africa provides end-to-end supply chain solutions for IT and consumer lifestyle products. Redington Gulf is among the leading supply chain solution providers in the Middle East, Africa, Turkey and CIS region for IT, Telecom and Lifestyle products.

Job Purpose: To ensure smooth operation with respect to documentation adequacy, messenger services and transportation.

• Ensuring adequacy and accuracy of all the documentation of logistics
• Arranging and ensuring timely availability of the messenger for clearing customs, inspection, handling cargo for export, DO, cheque and document collection
• Arranging the transportation as required
• Taking customer feedback and ensuring continuous improvement of services to meet the customer demand

• Bachelor’s degree in Business Administration, Operations Management, or a related field
• Master’s degree preferred
• 3+ years’ experience in an operations management role, preferably within renewable energy or manufacturing industry
• Strong leadership and team management skills
• Excellent analytical and problem-solving abilities
• Proficiency in operations management software and tools
• Knowledge of industry regulations and compliance standards
• Exceptional communication and interpersonal skills
• Ability to manage multiple priorities and work under pressure

All your information will be kept confidential according to EEO guidelines.

Key Responsibilities

• Ensure that all shift positions are covered.
• Check and follow-up any pending issues.
• Ensure that shift staffs are aware with any significant information or abnormality that may require special watch, follow-up or action for any flynas flight for safe and legal operation.
• Ensure that all required relevant information and data are available, clear, updated and aware each staff
• Ensure that all work, flight planning and dispatch release is done accordingly and complying with GACAR
• Supervise any short notice request received from GACA regarding airport closure, navigational aids shutdown and ensure that it will not affect flynas flights.
• Supervise any decision related to weather conditions, concerning holding a flight, reasonable advise time and or cancellation of flight.
• Shift duty manager supervises the flight watch personnel job, watch any overdue flight or missing movement log entries and ensure that all flights are in safe operations.
• Monitor and log shift group members on and off duty hours.
• Ensure adequate, required, updated manuals and publications are available in-flight dispatch shift area and are in good condition. Manuals distribution list is available and maintained.

Maintaining cost-effective flight schedules to meet optimum fleet utilization with optimum passenger convenience, combining all company efforts on daily basis for the best performance.

The role is responsible for working in day-to-day workflow activities ensuring a range of operations activities are executed accurately and in compliance with policies and guidelines. He/she resolves queries from internal and external stakeholders in a clear and timely manner. He/she works with the Head to develop and improve unit policies, processes, and procedures. He manages customer documentation, verifies account activities, customer details and practices regulatory compliance while meeting quality standards for operational activity.

The role is highly detail-oriented in his work as he handles the processing of numerous transactions and documents on a day-to-day basis. He is also a strong team player as he collaborates with various internal and external stakeholders.

• Executes payments, transactions, and service requests including administration and servicing activities for retail and commercial clients, well within service line agreements (SLAs).
• Collaborates with cross-functional stakeholders across technical and business units to promote efficient workflows, manage interdependencies, and oversee transaction on-time completion and a positive customer experience.
• Follow-up with the transacting international banks; monitor and reconcile daily receipts and disbursement transactions.
• Provide support to customer dispute letters, affidavits of fraud, and other documents received from Card Members including Visa/MasterCard/Amex.
• Maintains daily MIS for incoming & outgoing retrieval & chargeback.
• Contact merchants to retrieve valid supporting documents pertaining to the Chargebacks & retrievals.
• Processes new applications for Merchant, Debit/Credit card, renewals, and dispatch and execute end-to-end card production process.
• Executes all card maintenance requests like expiration, PIN, address modification, and loss.
• Executes Card & POS Operation transactions/activities and reconciliation processes effectively to ensure proper settlements and reconciliation.
• Reconciling payments to ensure the integrated systems reflect the correct transactions.
• Performing daily financial transactions such as verifying, calculating, and posting accounts receivable data.
• Reconcile account balances to maintain accurate general ledger account balances and comply with related policies, practices, and/or regulations.
• Enforce, incorporate, and comply with all necessary controls and related information security (EIS) policies, procedures, practices, training, reporting, personal due diligence and vigilance, within departmental/unit activities and operations.

Preferred Qualifications

• A tertiary-level qualification from an internationally/regionally recognized institution, preferably with a focus on Accounting, Business, or Finance.

Years & Nature of Experience

• Will be a fresh graduate to 3 years of experience in Banking Operations, particularly Cards Operations, in Retail and Commercial Banking.
• If with experience, would have been accountable for completion of assigned tasks and project work and has developed a level of competence to carry out work independently.

The role is responsible for working in day-to-day workflow activities ensuring a range of operations activities are executed accurately and in compliance with policies and guidelines. He/she resolves queries from internal and external stakeholders in a clear and timely manner. He/she works with the Head to develop and improve unit policies, processes, and procedures. He manages customer documentation, verifies account activities, customer details and practices regulatory compliance while meeting quality standards for operational activity.

The role is highly detail-oriented in his work as he handles the processing of numerous transactions and documents on a day-to-day basis. He is also a strong team player as he collaborates with various internal and external stakeholders.

• Executes payments, transactions, and service requests including administration and servicing activities for retail and commercial clients, well within service line agreements (SLAs).
• Collaborates with cross-functional stakeholders across technical and business units to promote efficient workflows, manage interdependencies, and oversee transaction on-time completion and a positive customer experience.
• Follow-up with the transacting international banks; monitor and reconcile daily receipts and disbursement transactions.
• Provide support to customer dispute letters, affidavits of fraud, and other documents received from Card Members including Visa/MasterCard/Amex.
• Maintains daily MIS for incoming & outgoing retrieval & chargeback.
• Contact merchants to retrieve valid supporting documents pertaining to the Chargebacks & retrievals.
• Processes new applications for Merchant, Debit/Credit card, renewals, and dispatch and execute end-to-end card production process.
• Executes all card maintenance requests like expiration, PIN, address modification, and loss.
• Executes Card & POS Operation transactions/activities and reconciliation processes effectively to ensure proper settlements and reconciliation.
• Reconciling payments to ensure the integrated systems reflect the correct transactions.
• Performing daily financial transactions such as verifying, calculating, and posting accounts receivable data.
• Reconcile account balances to maintain accurate general ledger account balances and comply with related policies, practices, and/or regulations.
• Enforce, incorporate, and comply with all necessary controls and related information security (EIS) policies, procedures, practices, training, reporting, personal due diligence and vigilance, within departmental/unit activities and operations.

Preferred Qualifications

• A tertiary-level qualification from an internationally/regionally recognized institution, preferably with a focus on Accounting, Business, or Finance.

Years & Nature of Experience

• Will be a fresh graduate to 3 years of experience in Banking Operations, particularly Cards Operations, in Retail and Commercial Banking.
• If with experience, would have been accountable for completion of assigned tasks and project work and has developed a level of competence to carry out work independently.

LAWAZEM is looking for a highly accomplished Operations Director to oversee and streamline all operational processes within the company. The Operations Director will be responsible for developing and implementing effective operational strategies, improving productivity, and enhancing overall efficiency across various departments. The ideal candidate will have extensive experience in operations management, strong leadership skills, and a proven ability to drive change and innovation.

** This role is based in Saudi Arabia - Riyadh.

• Develop and execute operational strategies that align with the company’s goals and objectives.
• Lead and manage daily operations across various departments including logistics, production, and customer service.
• Identify and implement process improvements to enhance operational efficiency and productivity.
• Monitor key performance indicators (KPIs) to ensure that operations are meeting or exceeding targets.
• Collaborate with cross-functional teams to align operational processes with sales, marketing, and supply chain objectives.
• Ensure compliance with industry regulations, safety standards, and company policies.
• Manage operational budgets effectively, optimizing resource allocation and minimizing costs.
• Foster a culture of continuous improvement, encouraging innovation and operational excellence among staff.
• Recruit, train, and develop the operations team to build a high-performing workforce.
• Prepare and present reports to executive management outlining operational performance and strategic initiatives.

• Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred).
• Minimum of 10 years of experience in operations management, with at least 5 years in a leadership role.
• Proven track record of successfully managing operations in a similar industry.
• Strong analytical and problem-solving skills.
• Excellent leadership and team management abilities.
• Exceptional communication and interpersonal skills.
• Proficient in operations management software and tools.
• Strong understanding of supply chain, logistics, and production processes.
• Ability to drive change and implement operational improvements.
• Results-oriented mindset with a focus on achieving business objectives.

About Noon :

Noon Academy is the leading edtech platform in the Middle East, with over 12 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtually. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.

Hear it directly from our CEO and co-founder: this

Office: This role is full-time and Riyadh-based.

About the role:

We are seeking an Operations Specialist with strong communication skills and experience in Microsoft Office, tech, and performance evaluation to join our team.

Responsibilities:

1. Assign teachers to appropriate subjects and grade levels based on their expertise.
2. Organize and manage the subject schedule for each academic term.
3. Train new teachers on how to use the platform effectively.
4. Respond to teachers’ inquiries and provide necessary support.
5. Monitor teachers’ daily class performance according to the schedule.
6. Conduct weekly evaluations, provide feedback, and ensure the implementation of suggested improvements.
7. Oversee lesson planning and ensure it meets academic objectives.
8. Analyze teachers’ performance reports and recommend strategies for improvement.
9. Stay updated with the latest teaching methodologies and educational technologies.

Requirements:

• Bachelor’s degree in Education, Business Administration, or relevant field.
• 1 to 3 years of relevant experience in a similar role.
• Proven experience as an Operations Specialist or in a similar role.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office and educational technologies.
• Experience in performance evaluation and feedback provision.
• Ability to multitask and work in a fast-paced environment.
• Attention to detail and strong organizational skills.

Why work at Noon?

• Solving the Biggest Problem in Education: We’re addressing the most important and challenging issue in the sector—scaling star teachers and making learning fun.
• Innovation at a Global Scale: Noon leads in edtech innovation; we are not a copycat. We pioneer new ways to deliver world-class education.
• Solid Financial Footing: We have turned profitable and we’re well-funded.
• International Exposure: Join a dynamic, internationally diverse team that encourages personal development.
• Mission & Values Driven: We aim to provide equitable access to world-class education.

If you are excited about shaping the future of education in Saudi and think you are the right fit for this opportunity, apply through the job link. We look forward to reviewing your application and exploring how you can contribute to Noon’s mission!

From the vision of Al Malath Al Arabiya Group, Sadaa was born as a Saudi consultancy devoted to shaping and elevating customer experiences that touch every part of life. From the thrill of entertainment to the journey of education, from the wonders of tourism to the sacred paths of Hajj and Umrah—we craft experiences, both lived and digital.

At Sadaa, we see every human interaction as a chance to create meaning and unforgettable moments. We stand as a trusted partner in the market, combining expertise with purpose, and designing the experiences of tomorrow with a deeply human touch.

We are seeking an experienced Operations Manager to lead and oversee day-to-day operations, ensuring efficiency, quality, and alignment with organizational goals. The ideal candidate will have a strong background in operational management, process improvement, and quality assurance, with the ability to drive performance excellence across multiple functions.

• Lead and manage daily operations to ensure efficiency and productivity.
• Develop, implement, and monitor operational policies and procedures.
• Ensure compliance with quality standards, audits, and operational requirements.
• Collaborate with cross-functional teams to align operations with business objectives.
• Manage budgets, resources, and timelines to optimize performance.
• Identify opportunities for process improvements and cost optimization.
• Oversee performance metrics and provide regular reports to senior management.
• Ensure customer satisfaction through high-quality service delivery.
• Manage risks and develop mitigation strategies for seamless operations.

• Bachelor’s degree in Business Administration, Engineering, or any related field
• Minimum 10 years of experience in operations management
• Proven expertise in quality assurance and operational audits/surveys
• Strong leadership and team management skills
• Professional certifications such as Six Sigma, Lean Management, or PMP are a plus
• Proficiency in operational tools and systems, with a focus on efficiency and reporting

• A dynamic and collaborative work environment.
• Opportunities for professional development and growth.
• The chance to make a meaningful impact on organizational success.

• Seniority level : Mid-Senior level
• Employment type : Full-time
• Job function : Management and Manufacturing
• Industries : Business Consulting and Services

Overview

On behalf of our client we are looking for an Operations Director to join their team in Riyadh.

1. Operational Excellence Implementation
   • Execute the operational strategy defined by the COO across ISRAR’s platform of schools, colleges, training centers, and EdTech assets.
   • Drive continuous improvement and process optimization initiatives at the asset level.
2. Operational Performance Monitoring
   • Track and report operational KPIs, including service levels, resource utilization, and academic / operational support metrics.
   • Develop and implement operational dashboards for business units.
3. Facilities and Support Services Oversight
   • Oversee the management of facility operations, maintenance, safety, and support services across ISRAR’s portfolio.
   • Manage third-party vendors for facility services, IT infrastructure, security, and support services.
4. Quality Assurance and Compliance
   • Implement operational quality standards and SLAs.
   • Support regulatory accreditation initiatives (e.g., MoE licensing, NCAAA standards).
5. Operational Risk Management
   • Identify operational risks and support mitigation planning and execution.
   • Ensure business continuity plans and emergency response strategies are implemented across sites.
6. Team and Stakeholder Engagement
   • Lead a team of operations managers, site supervisors, and QA officers.
   • Foster strong collaboration between operations and academic management teams.

• Bachelor’s degree in Business Administration, Operations, Engineering, or Education Administration;
• Master’s degree (MBA or related) preferred.
• 12+ years of operational management experience, preferably in education, healthcare, or service industries.
• Proven track record of driving operational improvements across multi-site institutions.