8 Hotel Management jobs in Mecca
Front Office Manager
Posted today
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Job Description
**Requirements**:
- Previous experience as front office manager atleast 3 years
- Experience in hospitals or hotels
Front Office - Guest Experience Expert
Posted today
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Job Description
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Four Points by Sheraton Makkah Al Naseem, Third Ring Road Al Naseem District at Al Rajhi Mosque, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you’re global, you can experience the local. Designed for the independent traveler seeking balance, there’s Four Points.
Front Office - Guest Experience Supervisor
Posted today
Job Viewed
Job Description
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Four Points by Sheraton Makkah Al Naseem, Third Ring Road Al Naseem District at Al Rajhi Mosque, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Process all guest check-ins, verifying guest identity, form of
Front Office Supervisor (Saudi nationality only)
Posted 7 days ago
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Job Description
Join to apply for the Front Office Supervisor (Saudi nationality only) role at Raffles Hotels & Resorts
Front Office Supervisor (Saudi nationality only)Join to apply for the Front Office Supervisor (Saudi nationality only) role at Raffles Hotels & Resorts
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Company Description
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.
Company Description
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.
Job Description
We are seeking a highly motivated and experienced Front Office Supervisor to join our team in Jeddah, Saudi Arabia. As a Front Office Supervisor, you will play a crucial role in ensuring exceptional guest experiences and maintaining the highest standards of customer service in our hotel.
- Oversee and coordinate all front office operations, including reception, concierge, and guest services
- Supervise, train, and mentor front office staff to maintain high-quality service standards
- Manage guest check-ins, check-outs, and inquiries efficiently and professionally
- Handle guest complaints and resolve issues promptly and effectively
- Ensure accurate and timely completion of all front office administrative tasks
- Collaborate with other departments to provide seamless guest experiences
- Monitor and maintain front office inventory and supplies
- Implement and uphold hotel policies and procedures
- Assist in creating work schedules and managing staff performance
- Stay updated on local events and attractions to provide guests with relevant information
- Saudi nationality is required for this position
- Proven experience in hotel front office operations, with at least 2-3 years in a supervisory role
- Bachelor's degree in Hospitality Management or related field preferred
- Excellent customer service skills with a professional and friendly demeanor
- Strong leadership and team management abilities
- Exceptional communication skills in both Arabic and English
- Proficiency in hotel management software and computer systems
- Ability to multi-task and work efficiently in a fast-paced environment
- Keen attention to detail and problem-solving skills
- Knowledge of Saudi hospitality standards and cultural norms
- Flexibility to work various shifts, including weekends and holidays
- Relevant hospitality certifications are a plus
- Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Other
- Industries Hospitality
Referrals increase your chances of interviewing at Raffles Hotels & Resorts by 2x
Sign in to set job alerts for “Front Office Supervisor” roles. Assistant Front Office Manager - InterContinental Jeddah (Saudi Nationals only)Jeddah, Makkah, Saudi Arabia 10 hours ago
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#J-18808-LjbffrFront Office Supervisor (Saudi nationality only)
Posted 7 days ago
Job Viewed
Job Description
Join to apply for the Front Office Supervisor (Saudi nationality only) role at Raffles Hotels & Resorts
Front Office Supervisor (Saudi nationality only)Join to apply for the Front Office Supervisor (Saudi nationality only) role at Raffles Hotels & Resorts
Get AI-powered advice on this job and more exclusive features.
Company Description
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.
Company Description
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.
Job Description
We are seeking a highly motivated and experienced Front Office Supervisor to join our team in Jeddah, Saudi Arabia. As a Front Office Supervisor, you will play a crucial role in ensuring exceptional guest experiences and maintaining the highest standards of customer service in our hotel.
- Oversee and coordinate all front office operations, including reception, concierge, and guest services
- Supervise, train, and mentor front office staff to maintain high-quality service standards
- Manage guest check-ins, check-outs, and inquiries efficiently and professionally
- Handle guest complaints and resolve issues promptly and effectively
- Ensure accurate and timely completion of all front office administrative tasks
- Collaborate with other departments to provide seamless guest experiences
- Monitor and maintain front office inventory and supplies
- Implement and uphold hotel policies and procedures
- Assist in creating work schedules and managing staff performance
- Stay updated on local events and attractions to provide guests with relevant information
- Saudi nationality is required for this position
- Proven experience in hotel front office operations, with at least 2-3 years in a supervisory role
- Bachelor's degree in Hospitality Management or related field preferred
- Excellent customer service skills with a professional and friendly demeanor
- Strong leadership and team management abilities
- Exceptional communication skills in both Arabic and English
- Proficiency in hotel management software and computer systems
- Ability to multi-task and work efficiently in a fast-paced environment
- Keen attention to detail and problem-solving skills
- Knowledge of Saudi hospitality standards and cultural norms
- Flexibility to work various shifts, including weekends and holidays
- Relevant hospitality certifications are a plus
- Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Other
- Industries Hospitality
Referrals increase your chances of interviewing at Raffles Hotels & Resorts by 2x
Sign in to set job alerts for "Front Office Supervisor" roles. Assistant Front Office Manager - InterContinental Jeddah (Saudi Nationals only)Jeddah, Makkah, Saudi Arabia 10 hours ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Hotel Sales Manager
Posted today
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Job Description
We’re looking for an active customer-focused team player with exceptional sales skills to be the next sales manager at our busy hotel. You’ll be in charge of developing a sales and marketing plan that includes soliciting new and existing accounts to meet and exceed revenue targets via outside sales calls, on-site visits and sales tours, and community networking. This energetic leader will be able to enhance revenue by researching local market trends and competition behavior to discover and close business leads.
**Hotel Sales Manager Responsibilities**
- Generate new business, close deals, and increase revenue by cold calling, on-site visits and sales tours, and community networking
- Identify new business leads by examining local market trends and competition activities
- Establish and grow our market share by developing and maintaining relationships with major group and catering clients
- Supports the director of sales and marketing in preparing the department budget as well as the hotel's overall sales goals and strategy
- Conduct yourself as a professional representative of the hotel at various industry trade shows, conferences, and adhere to the guidelines of the budget and marketing plan
**Hotel Sales Manager Qualifications**
- Must have previous sales experience in the hospitality industry.
- 3 or more years of experience in sales management or in a leadership role in the sales department, preferably in hospitality
- Understands how to communicate, negotiate, and network effectively
- Good time management and organization skills.
Application Question(s):
- What Are Your Salary Expectations?
- What was your last salary?
**Experience**:
- hotel sales: 4 years (required)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
Hotel General Manager - Saudi Arabia!
Posted 1 day ago
Job Viewed
Job Description
We have partnered with a very exciting company who are looking for a strong Hotel General Manager to oversee the daily operations of the hotel as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business. As Hotel GM, you will be involved in all aspects of the hotel operations and provide the guest with exceptional service and product at all times. The ideal candidate will be a collaborator and an effective leader, who leads by example and inspires the team.
Hotel General Manager Requirements & Skills:
- Proven experience as General Manager in Luxury Hotels in the GCC region, if not Saudi
- Degree in Business Administration, Hotel/Hospitality Management, or relevant field.
- Rooms Division background preferable
- Understanding of all hotel management, the best practices and relevant laws and guidelines.
- Excellent guest service skills as well as a business mindset.
- Fluent in English and Arabic beneficial
- Demonstrable aptitude in decision-making and problem-solving.
- Resolute with an ability to multi-task and work well under pressure.
- Outstanding leadership skills and great diligence.
Salary Package: negotiable for the right person
Get in touch:
#J-18808-Ljbffr
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Hotel General Manager - Saudi Arabia!
Posted 1 day ago
Job Viewed
Job Description
We have partnered with a very exciting company who are looking for a strong Hotel General Manager to oversee the daily operations of the hotel as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business. As Hotel GM, you will be involved in all aspects of the hotel operations and provide the guest with exceptional service and product at all times. The ideal candidate will be a collaborator and an effective leader, who leads by example and inspires the team.
Hotel General Manager Requirements & Skills:
- Proven experience as General Manager in Luxury Hotels in the GCC region, if not Saudi
- Degree in Business Administration, Hotel/Hospitality Management, or relevant field.
- Rooms Division background preferable
- Understanding of all hotel management, the best practices and relevant laws and guidelines.
- Excellent guest service skills as well as a business mindset.
- Fluent in English and Arabic beneficial
- Demonstrable aptitude in decision-making and problem-solving.
- Resolute with an ability to multi-task and work well under pressure.
- Outstanding leadership skills and great diligence.
Salary Package: negotiable for the right person
Get in touch: