28 Hospitality jobs in Jeddah

Events & Hospitality Assistant Marketing Manager

Base pay range: SAR10,000.00/yr - SAR14,000.00/yr.

SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019. SIHAMCO designs, constructs, and operates exceptional experiences that blend local authenticity with global standards, with a focus on cultural storytelling, creative excellence, and operational precision.

All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation. Our signature brands reflect the heart and soul of Saudi culture and aim for international acclaim. Several exciting new concepts and brands are under development.

Our team is diverse and committed to excellence. We offer a platform to grow, create, and shape history through hospitality and entertainment concepts across Saudi Arabia and beyond.

Job Summary

We are seeking an experienced and creative Marketing Manager with a strong background in hospitality, food & beverage, and event marketing. This role will lead marketing strategies for seasonal events, high-end dining experiences, and guest activations, ensuring maximum brand visibility, engagement, and revenue growth. The ideal candidate will combine strategic planning with hands-on execution, working closely with internal teams to deliver memorable experiences that align with our brand vision.

Key Responsibilities

• Develop Marketing Strategies: Create comprehensive marketing plans aligned with the company's objectives; analyze market trends and competitors to identify opportunities and challenges.
• Manage Marketing Campaigns: Plan and execute marketing campaigns across digital and traditional channels; monitor campaign performance and analyze data to optimize results.
• Brand Management: Strengthen brand identity and ensure consistency in marketing messages; oversee the creation and execution of promotional materials and advertisements.
• Market and Audience Analysis: Collect and analyze customer data to understand behavior and needs; use analytics to measure campaign performance and adjust strategies accordingly.
• Digital Marketing Management: Supervise marketing activities across social media, email marketing, and SEO; monitor paid advertising campaigns and optimize ROI.
• Partnership and Customer Relationship Management: Collaborate with stakeholders, advertising agencies and suppliers to ensure quality execution; build strong relationships with customers and strategic partners.
• Reporting and Recommendations: Provide regular reports on marketing performance and suggest improvements; propose innovative ideas to increase sales and strengthen brand loyalty.

Requirements Education & Experience

• Bachelor's degree in Marketing, Business Administration, Hospitality Management, or related field
• Minimum 5 years' marketing experience in the hospitality, F&B, or events industry
• Proven track record of successfully launching and promoting large-scale events and hospitality experiences

Skills & Competencies

• Strong leadership and project management abilities
• Excellent communication and presentation skills in English (Arabic is a plus)
• Proficiency in digital marketing tools (Google Analytics, Meta Ads Manager, SEO platforms)
• Experience managing social media marketing, influencer collaborations, and PR campaigns
• Ability to work in fast-paced, seasonal, and event-driven environments
• Creative mindset with strong attention to detail and brand identity

Preferred Add-ons

• Experience in luxury or high-profile hospitality brands
• Knowledge of Adobe Creative Suite or design collaboration platforms (Canva, Figma)

Benefits

We offer an inspiring work environment with opportunities for growth. Benefits include:

• Competitive salary packages - aligned with market standards and experience
• Health insurance, accommodation provided and transportation allowance
• Career development & internal promotions
• Creative & collaborative work culture
• Exposure to high-end hospitality & entertainment concepts
• Experience working on premium events within The Groves, Riyadh Season
• Cultural diversity - join a global team

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing

Industries

• IT Services and IT Consulting

Join us and be part of a company that's redefining hospitality in Saudi Arabia and beyond.

#J-18808-Ljbffr

Events & Hospitality Assistant Marketing Manager

Base pay range: SAR10,000.00/yr - SAR14,000.00/yr.

SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019. SIHAMCO designs, constructs, and operates exceptional experiences that blend local authenticity with global standards, with a focus on cultural storytelling, creative excellence, and operational precision.

All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house - from initial vision and brand identity to concept creation, design, execution and operation. Our signature brands reflect the heart and soul of Saudi culture and aim for international acclaim. Several exciting new concepts and brands are under development.

Our team is diverse and committed to excellence. We offer a platform to grow, create, and shape history through hospitality and entertainment concepts across Saudi Arabia and beyond.

Job Summary

We are seeking an experienced and creative Marketing Manager with a strong background in hospitality, food & beverage, and event marketing. This role will lead marketing strategies for seasonal events, high-end dining experiences, and guest activations, ensuring maximum brand visibility, engagement, and revenue growth. The ideal candidate will combine strategic planning with hands-on execution, working closely with internal teams to deliver memorable experiences that align with our brand vision.

Key Responsibilities

• Develop Marketing Strategies: Create comprehensive marketing plans aligned with the company's objectives; analyze market trends and competitors to identify opportunities and challenges.
• Manage Marketing Campaigns: Plan and execute marketing campaigns across digital and traditional channels; monitor campaign performance and analyze data to optimize results.
• Brand Management: Strengthen brand identity and ensure consistency in marketing messages; oversee the creation and execution of promotional materials and advertisements.
• Market and Audience Analysis: Collect and analyze customer data to understand behavior and needs; use analytics to measure campaign performance and adjust strategies accordingly.
• Digital Marketing Management: Supervise marketing activities across social media, email marketing, and SEO; monitor paid advertising campaigns and optimize ROI.
• Partnership and Customer Relationship Management: Collaborate with stakeholders, advertising agencies and suppliers to ensure quality execution; build strong relationships with customers and strategic partners.
• Reporting and Recommendations: Provide regular reports on marketing performance and suggest improvements; propose innovative ideas to increase sales and strengthen brand loyalty.

Requirements Education & Experience

• Bachelor's degree in Marketing, Business Administration, Hospitality Management, or related field
• Minimum 5 years' marketing experience in the hospitality, F&B, or events industry
• Proven track record of successfully launching and promoting large-scale events and hospitality experiences

Skills & Competencies

• Strong leadership and project management abilities
• Excellent communication and presentation skills in English (Arabic is a plus)
• Proficiency in digital marketing tools (Google Analytics, Meta Ads Manager, SEO platforms)
• Experience managing social media marketing, influencer collaborations, and PR campaigns
• Ability to work in fast-paced, seasonal, and event-driven environments
• Creative mindset with strong attention to detail and brand identity

Preferred Add-ons

• Experience in luxury or high-profile hospitality brands
• Knowledge of Adobe Creative Suite or design collaboration platforms (Canva, Figma)

Benefits

We offer an inspiring work environment with opportunities for growth. Benefits include:

• Competitive salary packages - aligned with market standards and experience
• Health insurance, accommodation provided and transportation allowance
• Career development & internal promotions
• Creative & collaborative work culture
• Exposure to high-end hospitality & entertainment concepts
• Experience working on premium events within The Groves, Riyadh Season
• Cultural diversity - join a global team

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing

Industries

• IT Services and IT Consulting

Join us and be part of a company that's redefining hospitality in Saudi Arabia and beyond.

Competitive business today is all about making intelligent, informed decisions. Our Transaction Real Estate professionals help clients make strategic real estate decisions with high quality and objective advice through each phase of the transaction process. You will be an important part of our diversely talented, highly experienced team and work at the forefront of high-profile transactions.

**The opportunity**

EY has an established industry leading Transaction Real Estate Practice. We are looking for an aspirational Real Estate investment professional with corporate finance or strategy background and a focus on Real Estate, Hospitality and Construction (RHC), to join us as a Senior Manager in the team.

**Your key responsibilities**

As a Senior Manager within the RHC team you are likely to spend your day meeting with clients to develop a portfolio of engagements, working on strategic issues with client management while also ensuring quality delivery and excellent client service. You will also be responsible for building strong client relationships, spotting opportunities for new business, leading the engagements, managing engagement budget as well as developing and coaching junior members of the team.

**Skills and attributes for success**

We support clients with their evolving business strategy throughout the real estate lifecycle with the following services:

- **
Valuation - **including purchase price allocation of real property or portfolios for purposes of financial or tax reporting
- ** Transaction due diligence (buy-side and sell-side/carve-out) - **including lender diligence, real estate M&A diligence, real estate asset diligence, transaction closing proration
- ** Operational diligence and performance reviews **for hotels, malls and leisure/entertainment assets
- ** Development and Strategic Advisory - **feasibility studies, highest-and-best use analysis, concept ideation/development, destination strategy, tourism product development (leisure and entertainment), growth/expansion/entry strategies
- ** Capital markets - **including capital strategy for property and real estate entities, raising equity capital or debt

**To qualify for the role you must have**
- As a minimum, a bachelor's degree in in real estate (preferred), economics, finance, business or engineering and at least 8 years of related work experience.
- Full understanding of RHC terminology
- Experience in commercial real estate, hospitality or tourism with focus on acquisition, due diligence, real estate valuation, loan underwriting, asset management, finance, or market research.
- Willingness to travel in the region (approximately 25% to 50%)
- Advanced Excel and financial modelling expertise. Argus experience strongly desired

**Ideally, you’ll also have**
- Previous real estate experience in professional services/Big 4 or similar consulting firm, or with prominent developers with large scale projects
- A Master’s, MBA or relevant qualification (CFA, CAIA)
- RICS qualification is a plus
- Middle East experience is beneficial
- High business acumen and strategic mind set
- Arabic fluency is a plus

**What we look for**

**What we offer**

We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:

- **Continuous learning**: You’ll develop the mindset and skills to navigate whatever comes next.
- **Success as defined by you**: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- **Transformative leadership**: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- **Diverse and inclusive culture**: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

**If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
**The exceptional EY experience. It’s yours to build.
**EY | Building a better working world**

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or returns.

نوع الوظيفة: دوام كامل

الراتب: ﷼٢٬٠٠٠٫٠٠ لكل شهر

Ability to Commute:

- Jeddah (required)

Ability to Relocate:

- Jeddah: Relocate before starting work (required)

Customer Service Officer

Madi International is seeking a dedicated and professional Customer Service Representative to join our team. In this role, you will play a key part in delivering outstanding service and support to our clients, ensuring their satisfaction and enhancing their overall experience with the brand. The ideal candidate is organized, responsive, and committed to maintaining high service standards.

Key Responsibilities

• Respond to customer inquiries via phone, email, and in person in a professional and timely manner
• Process orders, returns, and service requests accurately
• Resolve customer complaints with a solution-oriented approach
• Maintain customer records and update information in the CRM system
• Provide information on products, services, and promotions
• Coordinate with internal teams to ensure customer satisfaction
• Uphold Madi International's standards of customer care and professionalism

Qualifications

• 0-2 years of experience in customer service or a related field
• Strong communication skills in both English and Arabic
• High school diploma or equivalent (bachelor's degree is a plus)
• Proficiency in Microsoft Office and CRM systems
• Excellent organizational and problem-solving skills
• Positive, team-oriented attitude with a strong work ethic
• Interest in the beauty and wellness industry is preferred

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Cosmetics

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We are looking for a dedicated and professional Customer Service Specialist to join our team and provide an outstanding customer experience. The ideal candidate will be responsible for handling customer inquiries, resolving issues effectively, and ensuring high levels of customer satisfaction.

• Manage customer inquiries through phone, email, whatsapp.
• Resolve complaints and provide appropriate solutions in a timely manner.
• Follow up with customers to ensure their issues are fully resolved.
• Coordinate with internal teams to improve processes and customer experience.
• Maintain accurate records of customer interactions in CRM systems.
• Provide product/service information clearly and professionally.
• Contribute to achieving customer service KPIs and targets.

Qualifications & Requirements:

• 3+ years of experience in customer service, preferably in e-commerce or retail.
• Strong communication and problem-solving skills.
• Ability to handle multiple tasks under pressure.
• Proficiency in Microsoft Office and customer service software/CRM systems.
• Fluency in both Arabic and English (written and spoken)

Seniority level

• Mid-Senior level

Employment type

• Full-time

Industries

• Retail Florists

Referrals increase your chances of interviewing at Florose by 2x

Jiddah, Makkah, Saudi Arabia 10 hours ago

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We're searching for a candidate to be the primary point of contact for our customers, providing assistance, resolving issues, and ensuring their satisfaction. Your role is crucial in maintaining positive relationships with the clients and enhancing the overall customer experience.

Responsibilities

• Manage all activities at the branch related to servicing customers and arranging the vehicles.
• Oversee the preparation of returned vehicles.
• Ensure that all customer transactions are executed in line with corporate guidelines and any customer issues are addressed appropriately and promptly.
• Assist the Branch Manager in planning and implementing staffing schedules based on business demands and transaction levels.
• Perform other responsibilities and tasks as directed by the Regional Manager to meet department objectives.
• Coordinate with operations staff and provide support.
• Provide reports to management and log all records.

Qualifications

• 1-2 years of experience in customer service; car rental field is preferred.
• Proficient in using Microsoft programs.
• Excellent interpersonal and verbal communication skills.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales, Customer Service, and Marketing

Industries

• Transportation, Logistics, Supply Chain and Storage, Retail Motor Vehicles, and Motor Vehicle Parts Manufacturing

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The Customer Service Representative in the Real Estate industry plays a crucial role in ensuring that clients and potential buyers receive top-notch service. This position is integral to a recruitment agency specializing in Human Resources Outsourcing for real estate firms. The representative will be responsible for addressing inquiries, providing information about properties, and assisting clients throughout the buying or renting process. A successful candidate will possess strong communication skills and a solid understanding of customer service principles tailored to the real estate market.

Responsibilities:

1. Respond to customer inquiries regarding real estate listings and services through phone, email, and chat.
2. Provide detailed information about properties, including pricing, features, and availability.
3. Assist clients in understanding the real estate market and guide them in their property search.
4. Maintain accurate records of customer interactions and property details.
5. Resolve customer complaints and issues related to property transactions effectively.
6. Collaborate with real estate agents and consultants to ensure a seamless customer experience.
7. Conduct follow-ups with clients to ensure satisfaction and address any concerns.
8. Identify opportunities for enhancing customer service processes in the real estate sector.
9. Stay updated on market trends and property listings to provide informed assistance.
10. Participate in training sessions to enhance knowledge of real estate services and customer service skills.

Preferred Candidate:

1. Strong verbal and written communication skills specific to real estate terminology.
2. Ability to work efficiently in a fast-paced environment.
3. Excellent problem-solving skills and attention to detail.
4. Proficient in using real estate software and customer relationship management tools.
5. Ability to work collaboratively with real estate professionals and clients.
6. Empathetic and patient when addressing customer concerns.
7. Adaptability to changing market conditions and customer needs.
8. Previous experience in the real estate or customer service industry is a plus.
9. Fluency in both English and Arabic is highly desirable.
10. Strong organizational skills to manage multiple inquiries effectively.

Skills

• Excellent communication skills, both verbal and written, with a focus on real estate terminology.
• Proficiency in real estate software and customer service platforms.
• Strong organizational and multitasking abilities.
• Effective problem-solving and conflict resolution skills.
• Ability to work under pressure and meet tight deadlines.
• Knowledge of real estate market trends and practices.
• Fluency in English and Arabic is a significant advantage.
• Empathy and active listening skills to cater to customer needs.

#J-18808-Ljbffr

Get AI-powered advice on this job and more exclusive features.

We are looking for a dedicated and professional Customer Service Specialist to join our team and provide an outstanding customer experience. The ideal candidate will be responsible for handling customer inquiries, resolving issues effectively, and ensuring high levels of customer satisfaction.

• Manage customer inquiries through phone, email, whatsapp.
• Resolve complaints and provide appropriate solutions in a timely manner.
• Follow up with customers to ensure their issues are fully resolved.
• Coordinate with internal teams to improve processes and customer experience.
• Maintain accurate records of customer interactions in CRM systems.
• Provide product/service information clearly and professionally.
• Contribute to achieving customer service KPIs and targets.

Qualifications & Requirements:

• 3+ years of experience in customer service, preferably in e-commerce or retail.
• Strong communication and problem-solving skills.
• Ability to handle multiple tasks under pressure.
• Proficiency in Microsoft Office and customer service software/CRM systems.
• Fluency in both Arabic and English (written and spoken)

Seniority level

• Mid-Senior level

Employment type

• Full-time

Industries

• Retail Florists

Referrals increase your chances of interviewing at Florose by 2x

Jiddah, Makkah, Saudi Arabia 10 hours ago