National government Services Manager

Jeddah, Makkah Al-Futtaim

Posted today

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Job Description

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

**Overview of the role**

Lead the HRSS team within the Government Services department and deliver efficient and Employee Experience-oriented processes for the Group’s employees, in accordance with relevant SLAs and KPIs. Together with the Head Of HRSS, develop efficient and effective processes with the operational departments of Employee Services KSA, as well as in the overseas markets as and when required. Provide support for collating, analyzing and visualizing relevant HR- and business data, in order to enable effective data-supported decision making by HR leaders and the business.

Work with the Head of HRSS and the Group HRIS team on any HR analytics-, reporting
- or technology projects and activities that are relevant to the area of Government Services.

**What you will do**
- Lead, develop and retain the HRSS team in Government Services.
- Together with the Head Of HRSS, manage the Immigration related activities for Al-Futtaim’s businesses in the KSA. Attend to in-person activities with the Government, typing centers wor other third parties as and when required.
- Ensure process efficiency and employee experience are at the heart of the HRSS team’s service delivery and process management.
- Ensure full compliance to local labor laws and Group AFG policies and guidelines.
- Design streamlined processes for a seamless integration between Government Services and operational departments such as Onboarding, Offboarding and the Contact Centre.
- Together with the Head Of HRSS, liaise with counterparts in other MENA countries to drive alignment and best practices in service delivery, efficiency and employee experience.
- Deliver transactional and standard HR services in a timely manner and in line with the SLA.
- Service Partnering / Customer Intimacy
- Act as a trusted service partner to ensure customer intimacy, and guide the business stakeholders and HR Business Partners as per their requirements and best practice.
- Act as change agent and facilitate change management and transition management, especially concerning scaling the business through expansion, business development and growth.
- Identify policy improvements and provide recommendations to the Management for implementation. Provide solutions to employees and managers as per company HR policies and procedures.
- Ensure that compliance to HR policies is maintained; review and strengthen internal controls and procedures; and provide guidance to leadership teams on process and governance.
- Address policy breaches immediately and decisively.
- Together with the Head Of HRSS, manage governmental relations affairs; design and implement an efficient set of processes together with relevant internal stakeholders, and propose solutions on complex matters to businesses related to government matters.
- Provided the needed governmental documents to business on a timely manner such as Gosi and Zakat certificates.
- Strong relationships with internal and external parties to manage complex business matters and propose solutions to the businesses.
- Provide support for collating, analysing and visualising relevant HR- and business data, in order to enable effective data-supported decision-making by HR leaders and the business.
- Work with the Head Of HRSS and the Group HRIS team on any HR analytics and reporting projects and activities that are relevant to the area of Government Services.
- Work with the Head Of HRSS and the Group HRIS team on relevant HR technology implementations.
- Drive innovation in the Government Services practices through the use of bots, cloud-based technology and artificial intelligence, among other available and current tools.
- Oversee The team daily operations and manage their tasks and duties.

**Required Skills to be successful**
- Stakeholder Management
- Problem solving
- Team management
- Analytical skills

**What equips you for the role**
- University Degree desirable
- Must have a minimum of 7 to 10 years Human Resources Operations / Shared Services management experience preferably with Government Services / Relations. Experience fr
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Delivery Manager - Public Sector

Jeddah, Makkah McKinsey & Company

Posted 2 days ago

Job Viewed

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Job Description

Company Values and Benefits
  • Continuous learning: Our learning and apprenticeship culture, backed by structured programs, helps you grow while creating an environment where feedback is clear, actionable, and focused on your development. Embrace the fast-paced learning experience, own your journey, and take input from others to heart.
  • A voice that matters: From day one, we value your ideas and contributions. You will make a tangible impact by offering innovative ideas and practical solutions. Diverse perspectives are encouraged and critical in driving us toward the best outcomes.
  • Global community: Our firm’s diversity spans over 65 countries and 100 nationalities, fueling creativity and enabling us to develop the best solutions for our clients. You'll learn from colleagues with diverse backgrounds and experiences.
  • World-class benefits: Along with a competitive salary based on your location, experience, and skills, we offer comprehensive benefits including medical, dental, mental health, and vision coverage for you, your spouse/partner, and children.
Role Responsibilities

You will take ownership of delivering a small project or an independent workstream within a larger project. This includes developing coordinated plans with specific initiatives and timelines.

You will actively manage client relationships during the project, supervise or collaborate closely with client teams to achieve project goals, monitor performance, and coach less experienced team members.

Building client capabilities through ongoing coaching to ensure sustained impact beyond the project is key. You will specialize in one or more service lines, becoming a subject matter expert in your chosen sector or function.

Sharing knowledge by codifying learnings from projects and contributing to the firm’s knowledge base is important. You’ll chart your development journey through formal training, mentorship from inspiring partners, and focusing on areas you are passionate about.

Supporting organizations in the public sector with implementation, transformation, and building organizational and employee capabilities aligns with our commitment to Saudi Arabia’s Vision 2030, leveraging McKinsey & Company’s global expertise.

Minimum Qualifications
  • Undergraduate degree in business, economics, engineering, or a related field with an outstanding academic record
  • 6+ years of consulting or business experience, with notable achievements and a drive for personal growth; international experience is a plus
  • Experience in organizational development, transformational delivery, or productivity improvement is advantageous
  • Proven ability to manage small to medium-sized projects or teams with budget responsibilities
  • Strong problem-solving and relationship-building skills, with a high level of client service commitment
  • Ability to work collaboratively across all organizational levels
  • Proven leadership, coaching, and team development skills
  • Effective communication of complex ideas in English and Arabic
  • Willingness to travel within the Kingdom
Disclaimer

Naukrigulf.com is a platform connecting jobseekers and employers. Applicants should verify the legitimacy of prospective employers independently. We do not endorse requests for money payments or sharing personal/bank details. For security advice, visit our website or contact us at

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Delivery Manager - Public Sector

Jeddah, Makkah Mustashar Accelerator - مسرعة مستشار

Posted 18 days ago

Job Viewed

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Job Description

Delivery Manager - Public Sector (On-site)

You will be responsible for the successful delivery of individual project workstreams by working closely with clients and small teams.

WHO YOU'LL WORK WITH

You will be based in one of our 2 office locations, Riyadh or Jeddah.
Our core mission is to help organizations across the public sector implementation, transformation and build organizational and employee capabilities in the process. As the Kingdom continues to work towards delivering Vision 2030, we are committed to combining our implementation capabilities and global expertise of McKinsey & Company to help make this bold ambition a reality.

WHAT YOU'LL DO

You’ll take ownership of a small project or independent workstream within a larger project, developing functionally coordinated plans with specific initiatives and timelines.
In this role you’ll actively manage the client relationship during the project, supervising or working closely with client teams to achieve project goals. You’ll be part of the project team on the ground, monitoring and evaluating performance and efficiency, and coaching less tenured team members.
You will strive to build client capabilities through continuous, on-the-job coaching to ensure sustained impact beyond the end of the project. You’ll specialize in one or more service line and will become a subject matter expert in your chosen sector or function.
You’ll strengthen the firm’s knowledge base by codifying learnings from projects, and sharing your knowledge with your teams.
You’ll chart your own development journey, attending formal training programs, working with the partners you find most inspiring, and focusing on the business areas you are most passionate about.

QUALIFICATIONS

  1. Undergraduate degree in business, economics, engineering or a related field with an outstanding academic record
  2. 6+ years of business/public sector experience, with a clear record of achievements and proven drive for personal growth; international experience is a plus
  3. Demonstrated experience in one or more of the following key service offerings is a plus: organizational development (including org. design/set up, talent management, etc.), transformational delivery (implementing large transformational programs), and productivity and performance improvement
  4. Ability to successfully manage and deliver small – medium sized projects and/or manage small units with budget responsibility
  5. Superior problem solving and relationship building skills, including a demonstrated high level of client service commitment
  6. Ability to work collaboratively in a team environment and with people across all levels of an organization
  7. Proven ability to lead, coach, and develop teams
  8. Ability to communicate complex ideas effectively in English and Arabic
  9. Willingness to travel, predominantly within the Kingdom
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Delivery Manager - Public Sector

New
Jeddah, Makkah Mustashar Accelerator - مسرعة مستشار

Posted today

Job Viewed

Tap Again To Close

Job Description

Delivery Manager - Public Sector (On-site)

You will be responsible for the successful delivery of individual project workstreams by working closely with clients and small teams.

WHO YOU'LL WORK WITH

You will be based in one of our 2 office locations, Riyadh or Jeddah.
Our core mission is to help organizations across the public sector implementation, transformation and build organizational and employee capabilities in the process. As the Kingdom continues to work towards delivering Vision 2030, we are committed to combining our implementation capabilities and global expertise of McKinsey & Company to help make this bold ambition a reality.

WHAT YOU'LL DO

You’ll take ownership of a small project or independent workstream within a larger project, developing functionally coordinated plans with specific initiatives and timelines.
In this role you’ll actively manage the client relationship during the project, supervising or working closely with client teams to achieve project goals. You’ll be part of the project team on the ground, monitoring and evaluating performance and efficiency, and coaching less tenured team members.
You will strive to build client capabilities through continuous, on-the-job coaching to ensure sustained impact beyond the end of the project. You’ll specialize in one or more service line and will become a subject matter expert in your chosen sector or function.
You’ll strengthen the firm’s knowledge base by codifying learnings from projects, and sharing your knowledge with your teams.
You’ll chart your own development journey, attending formal training programs, working with the partners you find most inspiring, and focusing on the business areas you are most passionate about.

QUALIFICATIONS

  1. Undergraduate degree in business, economics, engineering or a related field with an outstanding academic record
  2. 6+ years of business/public sector experience, with a clear record of achievements and proven drive for personal growth; international experience is a plus
  3. Demonstrated experience in one or more of the following key service offerings is a plus: organizational development (including org. design/set up, talent management, etc.), transformational delivery (implementing large transformational programs), and productivity and performance improvement
  4. Ability to successfully manage and deliver small – medium sized projects and/or manage small units with budget responsibility
  5. Superior problem solving and relationship building skills, including a demonstrated high level of client service commitment
  6. Ability to work collaboratively in a team environment and with people across all levels of an organization
  7. Proven ability to lead, coach, and develop teams
  8. Ability to communicate complex ideas effectively in English and Arabic
  9. Willingness to travel, predominantly within the Kingdom
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Senior Delivery Manager - Public Sector

Jeddah, Makkah Mustashar Accelerator - مسرعة مستشار

Posted 18 days ago

Job Viewed

Tap Again To Close

Job Description

Senior Delivery Manager - Public Sector (On-site)

You will be the on ground leader for individual client projects.

WHO YOU'LL WORK WITH

You will be based in Riyadh or Jeddah.

Our core mission is to help organizations across the public and private sector implement transformations and build organizational and employee capabilities in the process. As the Kingdom continues to work towards delivering Vision 2030, we are committed to combining our implementation capabilities and global expertise of McKinsey & Company to help make this bold ambition a reality.

WHAT YOU'LL DO

You’ll take full ownership of one large-scale project or 3-4 medium projects concurrently, structuring the scope and managing the project plan, resources and budget.

In this role you’ll actively manage client relationships to ensure high client satisfaction. You’ll lead the project team on the ground, monitoring and evaluating team performance, and actively developing team members by providing regular feedback and coaching.

You will strive to build client capabilities through continuous, on-the-job coaching to ensure sustained impact beyond the end of the project.

You’ll act as a subject matter expert in your chosen service line, combining broad experience with strong problem-solving abilities to derive business insights and solid recommendations for clients.

You’ll strengthen the firm’s knowledge base by codifying learnings from projects, and coaching less tenured colleagues.

You’ll contribute to the growth of Elixir externally by preparing business proposals for potential clients; and internally by supporting organizational activities such as recruiting, performance evaluations and trainings.

QUALIFICATIONS
- Undergraduate degree in business, economics, engineering or a related field with an outstanding academic record; MBA or other advanced degree is a plus
- 8+ years of business/public sector experience, with a clear record of achievement and proven drive for personal growth
- Demonstrated track record in one or more of the following key service offerings: organizational development (including org. design/set up, talent management, etc.), transformational delivery (driving large transformational programs), and productivity and performance improvement
- Ability to successfully manage complex programs or multiple projects, or medium to large department/business unity with P&L responsibility
- Blend of industry and consulting experience is ideal
- Superior problem solving and relationship building skills, including a demonstrated high level of client service commitment
- Ability to work collaboratively in a team environment and with people across all levels of an organization
- Proven ability to lead, coach, and develop teams
- Ability to communicate complex ideas effectively in English and Arabic
- Willingness to travel, predominantly within the Kingdom

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Senior Delivery Consultant - Public Sector

Jeddah, Makkah Mustashar Accelerator - مسرعة مستشار

Posted 18 days ago

Job Viewed

Tap Again To Close

Job Description

Senior Delivery Consultant - Public Sector (On-site)

You will work in small teams with colleagues and clients to build the strategies, capabilities, systems, and processes needed to deliver bottom-line results and ensure those results will be sustained.

WHO YOU'LL WORK WITH

You'll be based in Riyadh or Jeddah.

Our core mission is to help organizations across the public sector implementation, transformations and build organizational and employee capabilities in the process. As the Kingdom continues to work towards delivering Vision 2030, we are committed to combining our implementation capabilities and expertise to help make this bold ambition a reality.

WHAT YOU'LL DO

  1. You will identify information sources, gather and interpret data, execute analysis, and present findings to colleagues and client stakeholders.
  2. Monitor and report on the project status on a regular basis.
  3. Focus on building strong relationships with clients and colleagues, contributing to your wider people skills.
  4. Develop practical recommendations and contribute to team discussions on implications of analysis, identifying implementation challenges.
  5. Strengthen the firm’s knowledge base by codifying learnings from projects and sharing knowledge with your teams.
  6. Chart your own development journey, attending formal training programs, working with inspiring partners, and focusing on your areas of passion.

QUALIFICATIONS

  1. Undergraduate degree in business, economics, engineering or a related field with an outstanding academic record.
  2. 4+ years of business/public sector experience, with a clear record of achievements and proven drive for personal growth; international experience is a plus.
  3. Ability to successfully manage and deliver small to medium-sized projects.
  4. Superior problem-solving and relationship-building skills, including a demonstrated high level of client service commitment.
  5. Ability to work collaboratively in a team environment and with people across all levels of an organization.
  6. Expertise in Microsoft Office, including Excel and PowerPoint.
  7. Ability to communicate complex ideas effectively in English and Arabic.
  8. Willingness to travel, predominantly within the Kingdom.
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This advertiser has chosen not to accept applicants from your region.

Senior Delivery Consultant - Public Sector

New
Jeddah, Makkah Mustashar Accelerator - مسرعة مستشار

Posted today

Job Viewed

Tap Again To Close

Job Description

Senior Delivery Consultant - Public Sector (On-site)

You will work in small teams with colleagues and clients to build the strategies, capabilities, systems, and processes needed to deliver bottom-line results and ensure those results will be sustained.

WHO YOU'LL WORK WITH

You'll be based in Riyadh or Jeddah. Our core mission is to help organizations across the public sector implementation, transformations and build organizational and employee capabilities in the process. As the Kingdom continues to work towards delivering Vision 2030, we are committed to combining our implementation capabilities and expertise to help make this bold ambition a reality.

WHAT YOU'LL DO

  1. You will identify information sources, gather and interpret data, execute analysis, and present findings to colleagues and client stakeholders.
  2. Monitor and report on the project status on a regular basis.
  3. Focus on building strong relationships with clients and colleagues, contributing to your wider people skills.
  4. Develop practical recommendations and contribute to team discussions on implications of analysis, identifying implementation challenges.
  5. Strengthen the firm’s knowledge base by codifying learnings from projects and sharing knowledge with your teams.
  6. Chart your own development journey, attending formal training programs, working with inspiring partners, and focusing on your areas of passion.

QUALIFICATIONS

  1. Undergraduate degree in business, economics, engineering or a related field with an outstanding academic record.
  2. 4+ years of business/public sector experience, with a clear record of achievements and proven drive for personal growth; international experience is a plus.
  3. Ability to successfully manage and deliver small to medium-sized projects.
  4. Superior problem-solving and relationship-building skills, including a demonstrated high level of client service commitment.
  5. Ability to work collaboratively in a team environment and with people across all levels of an organization.
  6. Expertise in Microsoft Office, including Excel and PowerPoint.
  7. Ability to communicate complex ideas effectively in English and Arabic.
  8. Willingness to travel, predominantly within the Kingdom.
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This advertiser has chosen not to accept applicants from your region.
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Senior Delivery Manager - Public Sector

New
Jeddah, Makkah Mustashar Accelerator - مسرعة مستشار

Posted today

Job Viewed

Tap Again To Close

Job Description

Senior Delivery Manager - Public Sector (On-site)

You will be the on ground leader for individual client projects.

WHO YOU'LL WORK WITH

You will be based in Riyadh or Jeddah. Our core mission is to help organizations across the public and private sector implement transformations and build organizational and employee capabilities in the process. As the Kingdom continues to work towards delivering Vision 2030, we are committed to combining our implementation capabilities and global expertise of McKinsey & Company to help make this bold ambition a reality.

WHAT YOU'LL DO

You’ll take full ownership of one large-scale project or 3-4 medium projects concurrently, structuring the scope and managing the project plan, resources and budget. In this role you’ll actively manage client relationships to ensure high client satisfaction. You’ll lead the project team on the ground, monitoring and evaluating team performance, and actively developing team members by providing regular feedback and coaching. You will strive to build client capabilities through continuous, on-the-job coaching to ensure sustained impact beyond the end of the project. You’ll act as a subject matter expert in your chosen service line, combining broad experience with strong problem-solving abilities to derive business insights and solid recommendations for clients. You’ll strengthen the firm’s knowledge base by codifying learnings from projects, and coaching less tenured colleagues. You’ll contribute to the growth of Elixir externally by preparing business proposals for potential clients; and internally by supporting organizational activities such as recruiting, performance evaluations and trainings.

QUALIFICATIONS
- Undergraduate degree in business, economics, engineering or a related field with an outstanding academic record; MBA or other advanced degree is a plus
- 8+ years of business/public sector experience, with a clear record of achievement and proven drive for personal growth
- Demonstrated track record in one or more of the following key service offerings: organizational development (including org. design/set up, talent management, etc.), transformational delivery (driving large transformational programs), and productivity and performance improvement
- Ability to successfully manage complex programs or multiple projects, or medium to large department/business unity with P&L responsibility
- Blend of industry and consulting experience is ideal
- Superior problem solving and relationship building skills, including a demonstrated high level of client service commitment
- Ability to work collaboratively in a team environment and with people across all levels of an organization
- Proven ability to lead, coach, and develop teams
- Ability to communicate complex ideas effectively in English and Arabic
- Willingness to travel, predominantly within the Kingdom

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