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Guest Services Representative
Posted today
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Job Description
**RESPONSIBILITIES**:
- Greet customers upon arrival and making them feel welcome
- Help the customers if they need to know any information about their invoices (time for delivery
- late delivery or damage pieces for change )
- Contact customers to confirm delivery date and address and solving problems
- Build sustainable relationships and trust with customer through open and interactive communication
Assistant Manager - Guest Services & Entry Operations
Posted 20 days ago
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Job Description
Assistant Manager - Guest Services & Entry Operations will oversee the seamless integration of guest services and entry operations, ensuring an outstanding guest experience from arrival to departure. This role will be responsible for supervising all aspects of ticketing, access control, guest inquiries, complaint resolution, lost & found, VIP experiences, membership programs, and overall guest satisfaction.
High school diploma or equivalent required.
Additional certification or training in hospitality, operations, or customer service is preferred.
3-5+ years of experience in a leadership or supervisory role, in entry operations, or customer service, within the hospitality or entertainment industry.
#J-18808-LjbffrAssistant Manager - Guest Services & Entry Operations
Posted 20 days ago
Job Viewed
Job Description
Assistant Manager - Guest Services & Entry Operations will oversee the seamless integration of guest services and entry operations, ensuring an outstanding guest experience from arrival to departure. This role will be responsible for supervising all aspects of ticketing, access control, guest inquiries, complaint resolution, lost & found, VIP experiences, membership programs, and overall guest satisfaction.
Requirements- High school diploma or equivalent required.
- Additional certification or training in hospitality, operations, or customer service is preferred.
- 3-5+ years of experience in a leadership or supervisory role, in entry operations, or customer service, within the hospitality or entertainment industry.
Mid-Senior level
Employment typeFull-time
Job functionOther
IndustriesIT Services and IT Consulting
This job posting appears to be active, with no clear indication of expiration.
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