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Transportation Planning & Daily Operations Manager (CDU 11) 20004718

Riyadh, Riyadh Qiddiya | القدية

Posted 18 days ago

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Job Description

Transportation Planning & Daily Operations Manager (CDU Overview

The Transportation Planning & Daily Operations Manager will play a pivotal role in shaping and delivering seamless, world-class mobility experiences in one of the most innovative entertainment destinations in the world. This role ensures that the city's integrated transport network—including Metro, Bus, BRT, shuttle services, and micromobility—is strategically planned, efficiently managed, and continuously optimized to meet the highest international standards.

Responsibilities Strategic Planning & Integration
  • Lead the development of multimodal transport strategies that align with the city's vision of world-leading, sustainable, and customer-centric mobility
  • Coordinate long-term and short-term transit planning, including service design, scheduling, and demand forecasting
  • Ensure full integration of metro, bus, BRT, shuttles, and micromobility solutions into a single, seamless transport ecosystem
  • Monitor transport trends, innovations, and best practices to maintain global leadership in smart mobility
Daily Operations Management
  • Oversee day-to-day performance of all transport services, ensuring safety, reliability, and operational excellence
  • Lead control centers, service delivery teams, and operational response to ensure smooth transit operations
  • Implement performance monitoring frameworks, including KPIs for punctuality, capacity utilization, and customer satisfaction
  • Coordinate with security, emergency, and city operations teams to ensure resilience and continuity of service
Customer Experience & Service Excellence
  • Champion a world-class passenger experience across all modes of transport
  • Drive initiatives to improve accessibility, inclusivity, and convenience
  • Oversee real-time passenger information systems and digital platforms to enhance journey planning and service awareness
Governance & Stakeholder Management
  • Collaborate with city stakeholders, developers, and private operators to ensure integrated service delivery
  • Support regulatory compliance, contract management, and quality assurance across all service providers
  • Act as a key liaison with international partners, technology providers, and government agencies
Sustainability & Innovation
  • Embed sustainability goals into planning and daily operations, aligning with Saudi Arabia's Vision 2030 objectives
  • Explore opportunities for smart mobility technologies, automation, and data-driven service optimization
  • Promote modal shift strategies to reduce car dependency and encourage use of public and shared mobility
Qualifications
  • Bachelor's degree in Transportation Planning, Civil Engineering, Urban Planning, or a related field (Master's preferred)
  • 10+ years' experience in multimodal transportation planning and operations, ideally within major metropolitan or international transit systems
  • Strong expertise in integrated transport systems including rail, bus, micromobility, and demand-responsive transport
  • Proven track record of managing large-scale daily operations with a customer-first approach
  • Familiarity with global best practices in smart city mobility, ITS, and transport technology integration
  • Strong leadership, communication, and stakeholder management skills
  • Experience working in multicultural, international environments is highly desirable
Seniority
  • Associate
Employment Type
  • Full-time
Industries
  • IT Services and IT Consulting
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Manager - Transportation Planning & Daily Operations (CDU 11) 20004718

Riyadh, Riyadh Qiddiya Investment Company

Posted 24 days ago

Job Viewed

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Job Description

The Transportation Planning & Daily Operations Manager will play a pivotal role in shaping and delivering seamless, world-class mobility experiences in one of the most innovative entertainment destinations in the world. This role ensures that the city’s integrated transport network—including Metro, Bus, BRT, shuttle services, and micromobility—is strategically planned, efficiently managed, and continuously optimized to meet the highest international standards.

Key Responsibilities

Strategic Planning & Integration

  • Lead the development of multimodal transport strategies that align with the city’s vision of world-leading, sustainable, and customer-centric mobility.
  • Coordinate long-term and short-term transit planning, including service design, scheduling, and demand forecasting.
  • Ensure full integration of metro, bus, BRT, shuttles, and micromobility solutions into a single, seamless transport ecosystem.
  • Monitor transport trends, innovations, and best practices to maintain global leadership in smart mobility.

Daily Operations Management

  • Oversee day-to-day performance of all transport services, ensuring safety, reliability, and operational excellence.
  • Lead control centers, service delivery teams, and operational response to ensure smooth transit operations.
  • Implement performance monitoring frameworks, including KPIs for punctuality, capacity utilization, and customer satisfaction.
  • Coordinate with security, emergency, and city operations teams to ensure resilience and continuity of service.

Customer Experience & Service Excellence

  • Champion a world-class passenger experience across all modes of transport.
  • Drive initiatives to improve accessibility, inclusivity, and convenience.
  • Oversee real-time passenger information systems and digital platforms to enhance journey planning and service awareness.

Governance & Stakeholder Management

  • Collaborate with city stakeholders, developers, and private operators to ensure integrated service delivery.
  • Support regulatory compliance, contract management, and quality assurance across all service providers.
  • Act as a key liaison with international partners, technology providers, and government agencies.

Sustainability & Innovation

  • Embed sustainability goals into planning and daily operations, aligning with Saudi Arabia’s Vision 2030 objectives.
  • Explore opportunities for smart mobility technologies, automation, and data-driven service optimization.
  • Promote modal shift strategies to reduce car dependency and encourage use of public and shared mobility.
  • Bachelor’s degree in Transportation Planning, Civil Engineering, Urban Planning, or a related field (Master’s preferred).
  • 10+ years’ experience in multimodal transportation planning and operations, ideally within major metropolitan or international transit systems.
  • Strong expertise in integrated transport systems including rail, bus, micromobility, and demand-responsive transport.
  • Proven track record of managing large-scale daily operations with a customer-first approach.
  • Familiarity with global best practices in smart city mobility, ITS, and transport technology integration.
  • Strong leadership, communication, and stakeholder management skills.
  • Experience working in multicultural, international environments is highly desirable.
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Manager - Transportation Planning & Daily Operations (CDU 11) 20004718

Riyadh, Riyadh Qiddiya Investment Company

Posted today

Job Viewed

Tap Again To Close

Job Description

The Transportation Planning & Daily Operations Manager will play a pivotal role in shaping and delivering seamless, world-class mobility experiences in one of the most innovative entertainment destinations in the world. This role ensures that the city’s integrated transport network—including Metro, Bus, BRT, shuttle services, and micromobility—is strategically planned, efficiently managed, and continuously optimized to meet the highest international standards.

Key Responsibilities

Strategic Planning & Integration

  • Lead the development of multimodal transport strategies that align with the city’s vision of world-leading, sustainable, and customer-centric mobility.
  • Coordinate long-term and short-term transit planning, including service design, scheduling, and demand forecasting.
  • Ensure full integration of metro, bus, BRT, shuttles, and micromobility solutions into a single, seamless transport ecosystem.
  • Monitor transport trends, innovations, and best practices to maintain global leadership in smart mobility.

Daily Operations Management

  • Oversee day-to-day performance of all transport services, ensuring safety, reliability, and operational excellence.
  • Lead control centers, service delivery teams, and operational response to ensure smooth transit operations.
  • Implement performance monitoring frameworks, including KPIs for punctuality, capacity utilization, and customer satisfaction.
  • Coordinate with security, emergency, and city operations teams to ensure resilience and continuity of service.

Customer Experience & Service Excellence

  • Champion a world-class passenger experience across all modes of transport.
  • Drive initiatives to improve accessibility, inclusivity, and convenience.
  • Oversee real-time passenger information systems and digital platforms to enhance journey planning and service awareness.

Governance & Stakeholder Management

  • Collaborate with city stakeholders, developers, and private operators to ensure integrated service delivery.
  • Support regulatory compliance, contract management, and quality assurance across all service providers.
  • Act as a key liaison with international partners, technology providers, and government agencies.

Sustainability & Innovation

  • Embed sustainability goals into planning and daily operations, aligning with Saudi Arabia’s Vision 2030 objectives.
  • Explore opportunities for smart mobility technologies, automation, and data-driven service optimization.
  • Promote modal shift strategies to reduce car dependency and encourage use of public and shared mobility.
  • Bachelor’s degree in Transportation Planning, Civil Engineering, Urban Planning, or a related field (Master’s preferred).
  • 10+ years’ experience in multimodal transportation planning and operations, ideally within major metropolitan or international transit systems.
  • Strong expertise in integrated transport systems including rail, bus, micromobility, and demand-responsive transport.
  • Proven track record of managing large-scale daily operations with a customer-first approach.
  • Familiarity with global best practices in smart city mobility, ITS, and transport technology integration.
  • Strong leadership, communication, and stakeholder management skills.
  • Experience working in multicultural, international environments is highly desirable.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Transportation Planning & Daily Operations Manager (CDU 11) 20004718

Riyadh, Riyadh Qiddiya Investment Company

Posted today

Job Viewed

Tap Again To Close

Job Description

The Transportation Planning & Daily Operations Manager will play a pivotal role in shaping and delivering seamless, world-class mobility experiences in one of the most innovative entertainment destinations in the world. This role ensures that the city’s integrated transport network—including Metro, Bus, BRT, shuttle services, and micromobility—is strategically planned, efficiently managed, and continuously optimized to meet the highest international standards.

Key Responsibilities

Strategic Planning & Integration

  • Lead the development of multimodal transport strategies that align with the city’s vision of world-leading, sustainable, and customer-centric mobility.
  • Coordinate long-term and short-term transit planning, including service design, scheduling, and demand forecasting.
  • Ensure full integration of metro, bus, BRT, shuttles, and micromobility solutions into a single, seamless transport ecosystem.
  • Monitor transport trends, innovations, and best practices to maintain global leadership in smart mobility.

Daily Operations Management

  • Oversee day-to-day performance of all transport services, ensuring safety, reliability, and operational excellence.
  • Lead control centers, service delivery teams, and operational response to ensure smooth transit operations.
  • Implement performance monitoring frameworks, including KPIs for punctuality, capacity utilization, and customer satisfaction.
  • Coordinate with security, emergency, and city operations teams to ensure resilience and continuity of service.

Customer Experience & Service Excellence

  • Champion a world-class passenger experience across all modes of transport.
  • Drive initiatives to improve accessibility, inclusivity, and convenience.
  • Oversee real-time passenger information systems and digital platforms to enhance journey planning and service awareness.

Governance & Stakeholder Management

  • Collaborate with city stakeholders, developers, and private operators to ensure integrated service delivery.
  • Support regulatory compliance, contract management, and quality assurance across all service providers.
  • Act as a key liaison with international partners, technology providers, and government agencies.

Sustainability & Innovation

  • Embed sustainability goals into planning and daily operations, aligning with Saudi Arabia’s Vision 2030 objectives.
  • Explore opportunities for smart mobility technologies, automation, and data-driven service optimization.
  • Promote modal shift strategies to reduce car dependency and encourage use of public and shared mobility.
  • Bachelor’s degree in Transportation Planning, Civil Engineering, Urban Planning, or a related field (Master’s preferred).
  • 10+ years’ experience in multimodal transportation planning and operations, ideally within major metropolitan or international transit systems.
  • Strong expertise in integrated transport systems including rail, bus, micromobility, and demand-responsive transport.
  • Proven track record of managing large-scale daily operations with a customer-first approach.
  • Familiarity with global best practices in smart city mobility, ITS, and transport technology integration.
  • Strong leadership, communication, and stakeholder management skills.
  • Experience working in multicultural, international environments is highly desirable.
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Business Operations - Specialist Support

Riyadh, Riyadh MENAISCO

Posted 8 days ago

Job Viewed

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Job Description

Job Overview

Service Business Operations Specialist Support

Responsible for activities and processes for driving first class service contracts process execution, data accuracy and billing excellence. Manage day-to-day operations, ensuring key Business Operations KPIs are met and workload is evenly distributed across the team. Support the business operations leader on activities related to driving growth by setting up effective processes to collect and analyze data.

Responsibilities
  • Ensure first class service and maintenance of contract process execution on customer service contracts; non-contract services; data entry and data quality including additions, deletions, billing schedules and modifications to existing contracts.
  • Update ERB system (Service Max) with all newly installed and rev rec’d systems with their standard and extended warranty start date and end date as per the Commissioning Acceptance Certificate (CAC).
  • Ensure quality and integrity of the customer contracts as they are entered into the system.
  • Keep SFDC up-to-date by updating opportunities and utilize SFDC to create and export useful reports.
  • Ensure timely and accurate billing of customers for contract and non-contract services.
  • Handle invoice submissions to cash and collaborate with the cash team for any disputes.
  • Publish analytical reports including, but not limited to, Pending invoicing report, Invoicing Analysis, PM planning and monitoring report.
  • Work closely with Service Team, Finance, and cash team to resolve and process-related issues.
  • Identify and report any quality or compliance concerns and take immediate corrective action as required.
  • Support the Business Operations team in all requirements within their scope.
  • Provide regular updates on business requirements status to the Business Operations Leader.
  • Utilize general business knowledge to understand how team efforts contribute to overall objectives.
  • Resolve issues using established procedures; consult supervisor or more senior team members for issues outside defined instructions/parameters.
  • Effectively manage and prioritize various projects with minimal supervision.
  • Participate in special projects as assigned.
  • Be aware of and comply with the GE HealthCare Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations.
Required Qualifications
  • Bachelor’s degree from an accredited college or university.
  • Minimum 2–3 years’ experience with Business Administration or Finance or Accounting degree.
  • Excellent written and verbal communication skills.
  • Fluent in English and Arabic (essential).
  • Proficient with PC office software such as Excel, Word, PowerPoint, etc.
Desired Characteristics
  • Finance and Accounting background is preferred.
  • Experience operating any ERP/CRM solution.
  • Excellent communication and interpersonal skills.
  • Proficient in utilizing Excel for data analysis, reporting, and advanced formula application.
  • Ability to operate effectively in a multi-tasking, dynamic environment while maintaining a forward-thinking and customer-first attitude.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Health Care Provider and Finance
  • Industries: Hospitals and Health Care

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Trading Business Operations Manager

Riyadh, Riyadh Kn IT

Posted 10 days ago

Job Viewed

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Job Description

Overview

Riyadh, Saudi Arabia | Posted on 09/03/2025

Responsible for the overall management and leadership of the Trading Business operations activities. This includes overseeing the day-to-day operations, developing, and implementing new processes and procedures, and ensuring that the business operations comply with all applicable rules and regulations. The ideal candidate will have a strong understanding of the financial markets.

Responsibilities
  • Oversee the day-to-day operations of the Trading Business operations team to ensure operations run smoothly and efficiently.
  • Develop and implement new processes and procedures to address identified improvement areas.
  • Ensure business operations comply with all applicable rules and regulations by staying up to date on regulatory changes.
  • Represent the operation to regulators and other stakeholders.
  • Serve as the clients' primary point of contact, addressing inquiries, concerns, and investment needs.
  • Stay updated on Funds Management regulatory changes and competitor activity in Saudi Arabia and Bahrain.
  • Represent FundsSpot at industry events and conferences to enhance brand visibility and market positioning.
Requirements
  • Bachelor’s degree in related field.
  • 5+ years of experience in operations of fund management, investment banking, or private equity.
  • Comprehensive Benefits: Enjoy full social insurance and healthcare coverage to support your well-being.
  • Continuous Growth: Stay ahead in a rapidly evolving world with access to ongoing learning and development opportunities.
  • Autonomy & Impact: Define success on your terms. We provide the freedom, tools, and support you need to thrive and make a meaningful difference.
  • Inclusive Culture: Be your authentic self. Join a team that values every voice, celebrates diversity, and fosters innovation through inclusion.

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Trading Business Operations Officer

Riyadh, Riyadh KnowledgeNet

Posted 25 days ago

Job Viewed

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Job Description

We’re Hiring for X-Tech Company.

Overview

Responsible for the overall management and leadership of the Trading Business operations activities. This includes overseeing the day-to-day operations, developing, and implementing new processes and procedures, and ensuring that the business operations comply with all applicable rules and regulations. The ideal candidate will have a strong understanding of the financial markets.

Responsibilities
  • Overseeing the day-to-day operations of the Trading Business operations team: ensuring operations run smoothly and efficiently.
  • Developing and implementing new processes and procedures to improve operations.
  • Ensuring compliance with all applicable rules and regulations by staying up to date on regulatory changes.
  • Representing the operation to regulators and other stakeholders.
  • Serve as clients' primary point of contact, addressing inquiries, concerns, and investment needs.
  • Stay updated on Funds Management regulatory changes and competitor activity in Saudi Arabia and Bahrain.
  • Representing FundsSpot at industry events and conferences to enhance brand visibility and market positioning.
Requirements
  • Bachelor’s degree in related field.
  • 5+ years of experience in operations of fund management, investment banking, or private equity.
  • Strong verbal and written skills.
Benefits
  • Comprehensive Benefits: Full social insurance and healthcare coverage.
  • Continuous Growth: Ongoing learning and development opportunities.
  • Autonomy & Impact: Freedom, tools, and support to thrive and make a difference.
  • Inclusive Culture: A diverse and innovative team environment.
Other details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Management and Manufacturing
  • Industries: IT Services and IT Consulting

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About the latest Daily operations Jobs in Riyadh !

Trading Business Operations Manager

Riyadh, Riyadh Kn IT

Posted today

Job Viewed

Tap Again To Close

Job Description

Overview

Riyadh, Saudi Arabia | Posted on 09/03/2025

Responsible for the overall management and leadership of the Trading Business operations activities. This includes overseeing the day-to-day operations, developing, and implementing new processes and procedures, and ensuring that the business operations comply with all applicable rules and regulations. The ideal candidate will have a strong understanding of the financial markets.

Responsibilities
  • Oversee the day-to-day operations of the Trading Business operations team to ensure operations run smoothly and efficiently.
  • Develop and implement new processes and procedures to address identified improvement areas.
  • Ensure business operations comply with all applicable rules and regulations by staying up to date on regulatory changes.
  • Represent the operation to regulators and other stakeholders.
  • Serve as the clients' primary point of contact, addressing inquiries, concerns, and investment needs.
  • Stay updated on Funds Management regulatory changes and competitor activity in Saudi Arabia and Bahrain.
  • Represent FundsSpot at industry events and conferences to enhance brand visibility and market positioning.
Requirements
  • Bachelor’s degree in related field.
  • 5+ years of experience in operations of fund management, investment banking, or private equity.
  • Comprehensive Benefits: Enjoy full social insurance and healthcare coverage to support your well-being.
  • Continuous Growth: Stay ahead in a rapidly evolving world with access to ongoing learning and development opportunities.
  • Autonomy & Impact: Define success on your terms. We provide the freedom, tools, and support you need to thrive and make a meaningful difference.
  • Inclusive Culture: Be your authentic self. Join a team that values every voice, celebrates diversity, and fosters innovation through inclusion.
#J-18808-Ljbffr

This advertiser has chosen not to accept applicants from your region.

Luxury Retail Business Operations Leader (Business Head)

Riyadh, Riyadh Genius HRTech Limited

Posted 1 day ago

Job Viewed

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Job Description

Luxury Retail Business Operations Leader (Business Head)

Job Responsibilities: Luxury Retail Business Operations Leader (Business Head)

Location: Riyadh, Saudi Arabia (with regular travel across the Kingdom)

  • Experience of managing 150-200 M Retail business – with 20-40 retail stores is a must.
  • P&L / Financials / Revenue and other functional experience is a must too

Operational Leadership

  • Lead and oversee the day-to-day retail operations across all stores within the Kingdom, ensuring consistent execution of brand and service standards.
  • Monitor and drive store performance metrics including sales, footfall, conversion, ATV, UPT, and shrinkage.
  • Develop and implement SOPs to streamline and standardize operational practices across the network.
  • Maintain store compliance with company policies, visual merchandising standards, and hygiene/housekeeping norms.

Team Management & Development

  • Build and manage a strong retail team, fostering a culture of discipline, punctuality, and performance.
  • Lead recruitment, training, and onboarding of retail staff across all levels.
  • Implement motivation, rewards, recognition, and incentive programs to boost team engagement and productivity.
  • Evaluate team performance and provide regular coaching, feedback, and development plans.

Strategic Alignment & Collaboration

  • Work closely with Category, Supply Chain, and Marketing teams to ensure unified execution of commercial and promotional strategies.
  • Align weekly goals and priorities across functions to maximize impact and agility on the shop floor.
  • Drive alignment between demand planning, stock availability, and in-store execution.

Business & Financial Acumen

  • Analyze store-level performance data and drive actionable insights to improve profitability and productivity.
  • Set and manage store budgets, P&L targets, and cost optimization plans.
  • Use KPIs and dashboards to track progress against business goals and identify improvement areas.

Customer Experience & Brand Standards

  • Ensure exceptional customer service standards are consistently delivered across all stores.
  • Monitor customer feedback and take corrective actions to enhance satisfaction and loyalty.
  • Lead store audits and mystery shopping programs to maintain high operational standards.

Expansion & Growth

  • Support new store openings, relocations, and renovations in line with business strategy and timelines.
  • Contribute to retail network planning by evaluating performance of existing stores and identifying new opportunities.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Administrative, Other, and Strategy/Planning
Industries
  • Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry

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This advertiser has chosen not to accept applicants from your region.

Luxury Retail Business Operations Leader (Business Head)

Riyadh, Riyadh Genius HRTech Limited

Posted today

Job Viewed

Tap Again To Close

Job Description

Luxury Retail Business Operations Leader (Business Head)

Job Responsibilities: Luxury Retail Business Operations Leader (Business Head)

Location: Riyadh, Saudi Arabia (with regular travel across the Kingdom)

  • Experience of managing 150-200 M Retail business - with 20-40 retail stores is a must.
  • P&L / Financials / Revenue and other functional experience is a must too

Operational Leadership

  • Lead and oversee the day-to-day retail operations across all stores within the Kingdom, ensuring consistent execution of brand and service standards.
  • Monitor and drive store performance metrics including sales, footfall, conversion, ATV, UPT, and shrinkage.
  • Develop and implement SOPs to streamline and standardize operational practices across the network.
  • Maintain store compliance with company policies, visual merchandising standards, and hygiene/housekeeping norms.

Team Management & Development

  • Build and manage a strong retail team, fostering a culture of discipline, punctuality, and performance.
  • Lead recruitment, training, and onboarding of retail staff across all levels.
  • Implement motivation, rewards, recognition, and incentive programs to boost team engagement and productivity.
  • Evaluate team performance and provide regular coaching, feedback, and development plans.

Strategic Alignment & Collaboration

  • Work closely with Category, Supply Chain, and Marketing teams to ensure unified execution of commercial and promotional strategies.
  • Align weekly goals and priorities across functions to maximize impact and agility on the shop floor.
  • Drive alignment between demand planning, stock availability, and in-store execution.

Business & Financial Acumen

  • Analyze store-level performance data and drive actionable insights to improve profitability and productivity.
  • Set and manage store budgets, P&L targets, and cost optimization plans.
  • Use KPIs and dashboards to track progress against business goals and identify improvement areas.

Customer Experience & Brand Standards

  • Ensure exceptional customer service standards are consistently delivered across all stores.
  • Monitor customer feedback and take corrective actions to enhance satisfaction and loyalty.
  • Lead store audits and mystery shopping programs to maintain high operational standards.

Expansion & Growth

  • Support new store openings, relocations, and renovations in line with business strategy and timelines.
  • Contribute to retail network planning by evaluating performance of existing stores and identifying new opportunities.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Administrative, Other, and Strategy/Planning
Industries
  • Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry
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