12 Daily Operations jobs in Riyadh

**Job Description**
**Go ahead, amaze us.**
When you provide the world's most complete, open, and integrated business software and hardware system's and work with all 100 of the Fortune 100, you have pretty high standards. That's why at Oracle, we seek only the top talent to join our team.
In return, we provide the opportunity for you to showcase your talent as you enjoy the rewards of working with technology that is the envy of the industry. Join us and be part of the best driving force in the business.
**Change is good. This change is even better.**
If you feel like you've hit the ceiling of your current job, join the company whose potential is virtually limitless. Oracle is the global leader in advanced business software, hardware and middleware solutions. In fact, we help drive the success of all 100 companies in the Fortune 100. If you're a highly ambitious professional looking for more from your career, we'd like to help drive your success too.
**Desired Skills & Experience**
Job summary
As Oracle undergoes a huge business transformation it is critical making Cloud the key pillar of the Saudi business. The Business Operations role becomes more and more important as the key partner to the Sales in Saudi: you will help them understanding the state of the business and providing pivotal information, analysis and strategy to drive business decisions.
You will need to be able to handle multiple priorities and address key business challenges with senior stakeholders from different departments.
We need a mix of both strategic and analytical thinking, someone that has led transformation projects and developed strategy as well as someone who can interpret numbers and make meaningful assessments of them for the sales leadership.
**Key Result Areas**
· Support Executive (SDs ) in preparing strategic assessments
· Develop initiatives to boost sales
· Provide pivotal metrics that drive decision making
· Assist performing competitive analysis
· Ensure process consistency within the region and assist with building out Best Practices
· Support initiatives to recruit/build the organization
· Work in collaboration with Finance and HR departments to monitor financial and People KPIs.
**Experience & educational/knowledge requirements**
· Strong Experience in working in a Strategic Consulting firm or business operations role
· Experience in running large transformation processes
· Demonstrated initiative in an unstructured environment with multiple projects & priorities
· Strong leadership and communication skills
· Proven ability to work in a team environment
· MBA is a plus
· Expertise with Microsoft products (Excel, PowerPoint, Word)
· Fluent in English and Arabic
**Responsibilities**
**Go ahead, amaze us.**
When you provide the world's most complete, open, and integrated business software and hardware system's and work with all 100 of the Fortune 100, you have pretty high standards. That's why at Oracle, we seek only the top talent to join our team.
In return, we provide the opportunity for you to showcase your talent as you enjoy the rewards of working with technology that is the envy of the industry. Join us and be part of the best driving force in the business.
**Change is good. This change is even better.**
If you feel like you've hit the ceiling of your current job, join the company whose potential is virtually limitless. Oracle is the global leader in advanced business software, hardware and middleware solutions. In fact, we help drive the success of all 100 companies in the Fortune 100. If you're a highly ambitious professional looking for more from your career, we'd like to help drive your success too.
**Desired Skills & Experience**
Job summary
As Oracle undergoes a huge business transformation it is critical making Cloud the key pillar of the Saudi business. The Business Operations role becomes more and more important as the key partner to the Sales in Saudi: you will help them understanding the state of the business and providing pivotal information, analysis and strategy to drive business decisions.
You will need to be able to handle multiple priorities and address key business challenges with senior stakeholders from different departments.
We need a mix of both strategic and analytical thinking, someone that has led transformation projects and developed strategy as well as someone who can interpret numbers and make meaningful assessments of them for the sales leadership.
**Key Result Areas**
· Support Executive (SDs ) in preparing strategic assessments
· Develop initiatives to boost sales
· Provide pivotal metrics that drive decision making
· Assist performing competitive analysis
· Ensure process consistency within the region and assist with building out Best Practices
· Support initiatives to recruit/build the organization
· Work in collaboration with Finance and HR departments to monitor financial and People KPIs.
**Experience & educational/knowledge requirements**
· Strong Experience in working in a Strategic Consulting firm or business operations role
· Experience in running large transformation processes
· Demonstrated initiative in an unstructured environment with multiple projects & priorities
· Strong leadership and communication skills
· Proven ability to work in a team environment
· MBA is a plus
· Expertise with Microsoft products (Excel, PowerPoint, Word)
· Fluent in English and Arabic
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

**Driving Infinite Possibilities Within A Diversified, Global Organization**:
**The Future Is What We Make It.**

When you join Honeywell, you become a member of our Global team of thinkers, innovators, dreamers and doers who make the things that make the future.

By changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

**Make the Best You.**

Working at Honeywell is not just about developing cool things. All our employees enjoy access to dynamic career opportunities across different fields and industries.

**Join us and Make an Impact.**

We have an opportunity for Director** **of Business Operations HBT META in Riyadh, KSA to best position the Middle East, Turkey and Africa (META) region for growth, HBT has a One HBT model to empower the local leadership through faster decision making and driving internal synergies that enable a more agile organization that can adapt to the regional customers’ product and solution needs.

**Director** **of Business Operations HBT META **Responsibilities**
- ** **Responsible for developing and managing operational processes related to customer on-boarding, back office activities, and support escalation.
- Collaborate with Product, Sales, and Engineering to ensure business readiness and transfer knowledge for any new process/products.
- Collaborate with the global GBE and HBT HQ relevant functions and ensure alignment to support and deliver the growth in the META region
- Collaborate with the META functional and GBE leaders to support their local fulfilment operations
- Own and develop tracking, refinement and reporting of key business metrics and develop a structure in our ability to report and explain the business. Manage performance towards KPI targets and provide thought leadership on how to improve operations.
- Own and Develop continuous operational improvement project that aims towards operational excellence across the Functions in META
- Oversee HBT META real estate / facilities footprint and operation to align with META growth strategy
- Work closely with CCO / finance / commercial organizations to align with offering deployment programs

**SIOP/ISC/ Sourcing Responsibilities**
- ** **Lead the demand planning team in successfully meeting customer requirements and operation business objectives within HBT META, with significant authority in demand forecasting and responsibility for all demand management results for the business.
- Responsible for overseeing and managing HBT META's overall supply chain, sourcing, logistics strategy and operations to maximize the process efficiency and productivity, while playing a crucial role in developing and maintaining good relationships with vendors and distributors.
- Continuously improve supplier delivery performance, cost of poor quality and total cost of acquisition, while improving supply chain processes and efficiencies to reduce demand-to-fulfilment cycle times.
- Optimize cost, delivery and terms through highly effective third party purchasing.
- Lead a lean and aligned META ISC operation structure/model based on HOS to get world class operational excellence, having direct impact in OTTR KPI’s improvement.
- Monitor and improve supply chain performance metrics including, but not limited to, supplier on-time delivery, supplier cost of poor quality (in conjunction with Quality Assurance), procurement process cycle times, inventory and DPO (in conjunction with Finance).

**CPS Responsibilities**
- ** **Help Honeywell be the customer's top choice by leading an effective Customer Service Organization that is responsive to customers’ needs and effective in driving internal actions that resolve customer issues quickly and effectively. Drive world class KPI performance managing order entry, ship date escalations, change orders, delivery issues, repairs and RMAs.
- Deliver remote and field technical support to business partners and end users to ensure effective sales, deployment and maintenance of Honeywell offerings across all lines of business within HBT META.
- Ensure effective value chain collaboration of C/PS, in particular with ISC and SIOP functions.
- Establish and continuously improve standard processes and tools.

**Quality and Business Transformation Responsibilities**
- ** **Lead deployment and execution of HOS principles, assure process compliance through process coaching, process deployment support, driving project audits and appraisals
- On need basis required to collaborate with the certification agencies for product/business qualification/certification
- Own HBT META X-Matrix deployment and monitoring to ensure delivering on the various continuous improvement projects
- Leverage HOS best practices to deploy and sustain across the HBT META

**HSE Responsibilities**
- ** **Monitor and support Health, Safety programs to ensure compliance with the applicable guidelines, procedures, and regulations
- Incorporate continuous i

Qiddiya Investment Company is seeking a strategic and results-driven Manager - Business Applications Operations to lead our business applications team. In this vital role, you will be responsible for overseeing the operational performance of business applications, ensuring they align with our goals and deliver value to the organization.

Your leadership will foster innovation, enhance user experience, and ensure that all business applications operate at peak efficiency.

Key Responsibilities

• Ensure the continuous availability, performance, and reliability of all critical business applications.
• Lead, mentor, and manage internal application support teams and external vendors to meet operational SLAs and KPIs.
• Serve as the escalation point for complex application-related incidents and problems, driving timely resolution.
• Oversee system upgrades, patches, and enhancements, ensuring thorough testing (UAT) and minimal business disruption.
• Collaborate with business units to understand operational requirements and align application functionalities accordingly.
• Ensure business applications are scalable and capable of supporting organizational growth, seasonal peaks, and new service launches.
• Drive continuous improvement initiatives for business applications to enhance user experience, efficiency, and performance.
• Establish and maintain application lifecycle management processes, including governance, risk management, and compliance alignment.
• Monitor application performance metrics and proactively address potential issues.
• Manage budgets related to business applications operations, including licensing, support agreements, and resource allocation.

• Bachelor's degree in Business Administration, Information Technology, or a related field; a Master's degree is preferred.
• 5+ years of experience in managing business applications, with at least 2 years in a leadership or supervisory role.
• Strong understanding of business application operations, lifecycle management, and IT service management practices.
• ITIL certification

Comprehensive benefits package

#J-18808-Ljbffr

Qiddiya Investment Company is seeking a strategic and results-driven Manager - Business Applications Operations to lead our business applications team. In this vital role, you will be responsible for overseeing the operational performance of business applications, ensuring they align with our goals and deliver value to the organization.

Your leadership will foster innovation, enhance user experience, and ensure that all business applications operate at peak efficiency.

Key Responsibilities

• Ensure the continuous availability, performance, and reliability of all critical business applications.
• Lead, mentor, and manage internal application support teams and external vendors to meet operational SLAs and KPIs.
• Serve as the escalation point for complex application-related incidents and problems, driving timely resolution.
• Oversee system upgrades, patches, and enhancements, ensuring thorough testing (UAT) and minimal business disruption.
• Collaborate with business units to understand operational requirements and align application functionalities accordingly.
• Ensure business applications are scalable and capable of supporting organizational growth, seasonal peaks, and new service launches.
• Drive continuous improvement initiatives for business applications to enhance user experience, efficiency, and performance.
• Establish and maintain application lifecycle management processes, including governance, risk management, and compliance alignment.
• Monitor application performance metrics and proactively address potential issues.
• Manage budgets related to business applications operations, including licensing, support agreements, and resource allocation.

• Bachelor's degree in Business Administration, Information Technology, or a related field; a Master's degree is preferred.
• 5+ years of experience in managing business applications, with at least 2 years in a leadership or supervisory role.
• Strong understanding of business application operations, lifecycle management, and IT service management practices.
• ITIL certification

Comprehensive benefits package

#J-18808-Ljbffr

Qiddiya Investment Company is seeking a strategic and results-driven Manager - Business Applications Operations to lead our business applications team. In this vital role, you will be responsible for overseeing the operational performance of business applications, ensuring they align with our goals and deliver value to the organization.

Your leadership will foster innovation, enhance user experience, and ensure that all business applications operate at peak efficiency.

Key Responsibilities

• Ensure the continuous availability, performance, and reliability of all critical business applications.
• Lead, mentor, and manage internal application support teams and external vendors to meet operational SLAs and KPIs.
• Serve as the escalation point for complex application-related incidents and problems, driving timely resolution.
• Oversee system upgrades, patches, and enhancements, ensuring thorough testing (UAT) and minimal business disruption.
• Collaborate with business units to understand operational requirements and align application functionalities accordingly.
• Ensure business applications are scalable and capable of supporting organizational growth, seasonal peaks, and new service launches.
• Drive continuous improvement initiatives for business applications to enhance user experience, efficiency, and performance.
• Establish and maintain application lifecycle management processes, including governance, risk management, and compliance alignment.
• Monitor application performance metrics and proactively address potential issues.
• Manage budgets related to business applications operations, including licensing, support agreements, and resource allocation.

• Bachelor's degree in Business Administration, Information Technology, or a related field; a Master's degree is preferred.
• 5+ years of experience in managing business applications, with at least 2 years in a leadership or supervisory role.
• Strong understanding of business application operations, lifecycle management, and IT service management practices.
• ITIL certification

Comprehensive benefits package

#J-18808-Ljbffr

Qiddiya Investment Company is seeking a strategic and results-driven Manager - Business Applications Operations to lead our business applications team. In this vital role, you will be responsible for overseeing the operational performance of business applications, ensuring they align with our goals and deliver value to the organization.

Your leadership will foster innovation, enhance user experience, and ensure that all business applications operate at peak efficiency.

Key Responsibilities

• Ensure the continuous availability, performance, and reliability of all critical business applications.
• Lead, mentor, and manage internal application support teams and external vendors to meet operational SLAs and KPIs.
• Serve as the escalation point for complex application-related incidents and problems, driving timely resolution.
• Oversee system upgrades, patches, and enhancements, ensuring thorough testing (UAT) and minimal business disruption.
• Collaborate with business units to understand operational requirements and align application functionalities accordingly.
• Ensure business applications are scalable and capable of supporting organizational growth, seasonal peaks, and new service launches.
• Drive continuous improvement initiatives for business applications to enhance user experience, efficiency, and performance.
• Establish and maintain application lifecycle management processes, including governance, risk management, and compliance alignment.
• Monitor application performance metrics and proactively address potential issues.
• Manage budgets related to business applications operations, including licensing, support agreements, and resource allocation.

• Bachelor's degree in Business Administration, Information Technology, or a related field; a Master's degree is preferred.
• 5+ years of experience in managing business applications, with at least 2 years in a leadership or supervisory role.
• Strong understanding of business application operations, lifecycle management, and IT service management practices.
• ITIL certification

Comprehensive benefits package

#J-18808-Ljbffr

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Summary:
Genesys Cloud is in hyper-growth mode. The mission of Genesys Product Business Strategy & Operations team is to support Product leadership to develop growth strategy and drive strategic & operational initiative execution.

As a Business Strategy & Operations Manager, you will bring your leadership, business acumen, communications, and analytical skills to the Genesys Product Business Strategy & Operations team. In this role, you will be exposed to all aspects of the Genesys Cloud business with primary responsibilities on strategy development, executive communications, strategic planning, program management, business analytics etc. Additionally, you will add value by working with cross-functional teams within and beyond Genesys Product to ensure business strategy are executed in a timely manner within scope. We are looking for an analytical and structured problem solver and a strong relationship builder that can manage competing priorities in a rapidly growing business.

This role will help the company achieve both iterative and transformational growth within CCaaS (Contact Center as a Service) and beyond. The role’s focus spans from broad TAM expansion strategy, specific vertical or market segment deep-dives, to strategic long-term projects. As such, this role will be strongly cross-functional, with significant exposure to product, operations, analytics, and senior leadership. Examples of work include:

- Build dynamic models to inform decision-making, such as collaborating with product management and corporate development to inform build vs. buy decisions.
- Build concise presentations that summarize your findings and lead to clear recommendations, share your work cross-functionally; complement quantitative insights with qualitative data, competitive analysis, customer interviews etc.
- Lead specific growth projects, informed by your analyses, from project design to operational execution, tracking, and scale-up.

Key Responsibilities:

- Drive business strategy development & alignment to support Chief Product Offer and senior product leadership.
- Identify growth opportunities in the adjacent markets through financial modelling & analysis, competitive market research and collaboration with Product Management and corporate development teams.
- Drive end-to-end acquisition integration within Genesys.
- Program manage top business unit value creation initiatives, drive cross-functional alignment and operational excellent in execution
- Identify unmet or underserved needs of the business unit, continuously evaluating & improve business strategy & operations.

Minimum Requirements:

- Quantitative bachelor’s degree - MBA preferred.
- 5+ years of working experience (business consulting or banking backgrounds a strong plus)
- Strong analytical and structured problem-solving skills
- Demonstrated leadership in cross-functional program management - at least 2 years of experience managing cross-functional programs/projects in a global company.
- Excellent business communication skills, written & verbal.
- High emotional intelligence - able to establish productive & positive working relationships with co-workers with varying technical & business backgrounds.
- Growth & agile mindset with strong work ethics, embracing diversity.
- Demonstrated proficiency in PPT, Excel & Tableau
- Prior experience in B2B SaaS and Social Media a plus

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:
Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By tra

The Senior Specialist – Business Support Applications Operations at Qiddiya Investment Company plays a critical role in ensuring the effective operation and management of business support applications across the organization. This position involves troubleshooting, optimizing, and maintaining applications that support various business functions, driving efficiency and enhancing user experiences.

Key Responsibilities

• Ensure the availability, stability, and performance of business support applications related to asset management.
• Monitor application health, perform root cause analysis, and resolve incidents and service requests in line with SLAs.
• Coordinate effectively with internal IT teams and external vendors for timely issue resolution and system maintenance.
• Support and maintain IT applications for physical asset management (e.g., EAM Maximo, Yardi, Experience Systems).
• Ensure data integrity and system reliability across all asset lifecycle management tools.
• Provide technical expertise and operational support to enhance application performance and user satisfaction.
• Manage application changes, patches, and releases in coordination with Change Advisory Boards (CAB).
• Conduct impact analysis, testing, and validation for new releases or system enhancements.
• Document changes and ensure compliance with IT governance policies.
• Act as the primary liaison between business units (e.g., asset management, operations) and IT for all matters related to business support applications.
• Gather and translate business requirements into technical solutions and actionable plans.
• Provide guidance and support to end-users and ensure alignment with business needs.

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
• 3+ years of experience in IT application operations or support.
• At least 3 years in a senior or specialist role, with hands-on experience managing asset management applications
• Strong understanding of asset management systems (e.g., Maximo, Yardi).
• Proficient in application support processes, incident management, and service operations.
• Knowledge of ITIL practices (certification is a plus)

Comprehensive benefits package

#J-18808-Ljbffr

The Senior Specialist – Business Support Applications Operations at Qiddiya Investment Company plays a critical role in ensuring the effective operation and management of business support applications across the organization. This position involves troubleshooting, optimizing, and maintaining applications that support various business functions, driving efficiency and enhancing user experiences.

Key Responsibilities

• Ensure the availability, stability, and performance of business support applications related to asset management.
• Monitor application health, perform root cause analysis, and resolve incidents and service requests in line with SLAs.
• Coordinate effectively with internal IT teams and external vendors for timely issue resolution and system maintenance.
• Support and maintain IT applications for physical asset management (e.g., EAM Maximo, Yardi, Experience Systems).
• Ensure data integrity and system reliability across all asset lifecycle management tools.
• Provide technical expertise and operational support to enhance application performance and user satisfaction.
• Manage application changes, patches, and releases in coordination with Change Advisory Boards (CAB).
• Conduct impact analysis, testing, and validation for new releases or system enhancements.
• Document changes and ensure compliance with IT governance policies.
• Act as the primary liaison between business units (e.g., asset management, operations) and IT for all matters related to business support applications.
• Gather and translate business requirements into technical solutions and actionable plans.
• Provide guidance and support to end-users and ensure alignment with business needs.

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
• 3+ years of experience in IT application operations or support.
• At least 3 years in a senior or specialist role, with hands-on experience managing asset management applications
• Strong understanding of asset management systems (e.g., Maximo, Yardi).
• Proficient in application support processes, incident management, and service operations.
• Knowledge of ITIL practices (certification is a plus)

Comprehensive benefits package

#J-18808-Ljbffr